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UNIVERSAL
REGISTRATION
DOCUMENT 2021
CONTENTS
Message from
the Chairman and the Chief Executive Officer
2
4
7
2021 Profile
2021 Key figures
PRESENTATION OF
RISK FACTORS AND RISK
CRÉDIT AGRICOLE ASSURANCES
11
MANAGEMENT PROCEDURES
105
106
116
1
5
6
Information concerning the share capital
and shareholders
Risk factors
12
14
Internal control and risk management procedures
Quantitative and qualitative information
2021 Main Events
124
History of the company
The business lines of Crédit Agricole Assurances
Solvency
14
16
20
CONSOLIDATED FINANCIAL
STATEMENTS AT 31 DECEMBER 2021
General information
133
134
137
145
211
ECONOMIC, SOCIAL AND
ENVIRONMENTAL INFORMATION
Introduction
Consolidated financial statement
23
2
3
4
Notes to the consolidated financial statements
Notes to the consolidated financial statements
24
27
37
39
Acting as a responsible insurer
Acting as a responsible investor
Acting as a responsible company
Statutory auditors’ report on the consolidated
financial statements
262
CRÉDIT AGRICOLE ASSURANCES
PARENT COMPANY FINANCIAL
STATEMENTS AT 31 DECEMBER 2021
Financial statements of Crédit Agricole
Assurances S.A
CORPORATE GOVERNANCE
55
7
8
267
Report on the Corporate Governance
Management Bodies at 31 December 2021
Compensation policy
56
86
88
268
271
Notes to the individual financial statements
Statutory auditors’ report
on related party agreements
Statutory auditors’ report on the financial statements 281
92
GENERAL INFORMATION
Memorandum and articles of association
Information on the Company
285
286
292
2021 OPERATING
AND FINANCIAL REVIEW
Business activity and information
on the Crédit Agricole Assurances Group
93
94
Persons responsible for the Universal Registration
Document and auditing the financial statements
294
296
Crédit Agricole Assurances S.A. financial statements 101
Cross-Reference tables for the Universal
Registration Document
UNIVERSAL
REGISTRATION
DOCUMENT 2021
The universal registration document has been filed on 7 April 2022 with the AMF as competent authority under
Regulation (EU) 2017/1129 without prior approval pursuant to Article 9 of Regulation (EU) 2017/1129.
The universal registration document may be used for the purposes of an offer to the public of financial securities
or admission of financial securities to trading on a regulated market if completed by a financial securities note
and, if applicable, a summary and any amendments to the universal registration document. The whole is
approved by the AMF in accordance with Regulation (EU) 2017/1129.
This is a translation into English of the universal registration document of the Company issued in French and it
is available on the website of the Issuer.
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
1
MESSAGE FROM
THE CHAIRMAN AND THE CHIEF EXECUTIVE OFFICER
NICOLAS DENIS
Chairman of Crédit Agricole Assurances
PHILIPPE DUMONT
Chief Executive Officer of Crédit Agricole Assurances
he year 2021 highlighted the relevance of Crédit
Agricole groups raison d’être(1), “working every day
in the interest of our customers and society”, and
Crédit Agricole Assurances Group also made several major
climate commitments during 2021. We joined the Net Zero
Asset Owner Alliance and in doing so subscribed to its
sustainable insurance principles. We undertook to double
our investments in renewable energy to reach, by 2025,
installed capacity of 10.5 GW, the equivalent of the average
annual energy consumption of 4 million French households,
and reduce the carbon footprint of our listed equities
and corporate bond investment portfolio by 25%. These
commitments have already led to concrete actions, with
interests acquired in some of the energy transitions major
players such as Edison Renewables, Eolia Renovables and
EF Solare.
T
the three core values—Customer, Human and Societal.
Throughout the year, at Crédit Agricole Assurances we have
continued to support our policyholders by protecting them
and safeguarding their savings and property, while fulfilling
our commitment to promote social cohesion and combat
climate change.
With the health crisis ongoing, we have continued to provide
the support put in place at the beginning of the pandemic.
Crédit Agricole Assurances contributed €2.25 billion to
help finance the Prêts Participatifs Relance equity loans
distributed by banks in France, including the Crédit Agricole
network, to assist businesses in recovering after the crisis.
This contribution complements a raft of measures taken by
Crédit Agricole group to support professional and business
customers at this difficult time.
Crédit Agricole Assurances is the No. 1 insurer in
France and the No. 1 bancassurer in Europe. In 2021,
we consolidated our leadership position in the French
personal insurance market by also becoming the leading
life insurance provider by outstandings. In addition, we
cemented our position as the No. 5 property and liability
insurer. This performance illustrates fully the relevance
and effectiveness of the bancassurance model created by
Crédit Agricole group in the 35 years it has spent building
up a comprehensive and diversified insurance business. At
Crédit Agricole Assurances, our focus is always on serving
our customers. We endeavour to establish a relationship of
trust and closeness over the long term, putting their needs
at the centre of what we offer, from design through to claims
handling, in order to reinforce excellence in our relations,
which lie at the heart of our Customer Project.
The launch during the year of EKO, a new motor insurance
range, demonstrated our commitment to social inclusion.
This new range makes everyday insurance accessible to all
at an attractive price, and includes essential services with
tailored cover and personalised advantages to cater to all
our customers, in particular those on the lowest incomes.
(1) The Raison d’Être of Crédit Agricole Group was formulated in the Group project and MTP 2022. It engages and irrigates all the Group’s activities and businesses.
It does not fall within the scope of article 1835 of the French Civil Code according to which “the articles of association may specify a Raison d’Être, consisting
of the principles which the company adopts and for the respect of which it intends to allocate resources in carrying out its activity.
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
2
MESSAGE FROM THE CHAIRMAN AND THE CHIEF EXECUTIVE OFFICER
In 2021, we continued to diversify our business model by
developing our priority business lines: property, personal
protection, and unit-linked life insurance:
Against the continuing backdrop of the Covid-19 pandemic,
Crédit Agricole Assurances generated net income (group
share) of €1.5 billion, up 24.5% on the previous year, and
had a solvency ratio of 245% under Solvency II as at 31
December 2021. Once again, these results demonstrate our
financial strength and our outstanding ability to innovate and
adapt to changes in society. Since the beginning of the health
crisis, we have made every effort to maintain the access to
services and the level of quality that our policyholders expect
and deserve, in particular by simplifying and digitising a
number of processes.
z in property and casualty insurance, business remains
dynamic with revenue reaching €4.7 billion at year-end
2021, thanks in particular to very good progress in the
Italian market. Our property and casualty policy portfolio
reached just under 15.2 million policies, with a net addition
of 568,000. This growth, driven by our Groups traditional
business areas (home, legal protection, personal accident
and motor), has been buoyed up in France by the launch
of products for businesses (property and casualty range
for businesses, and multi-risk business insurance), and
the launch of a new mobile first customer path in pre-
sales, sales and after-sales service;
We have overhauled the Property and casualty customer
path to make it mobile first, created a selfcare customer
path in Savings, and digitised the medical questionnaire in
Creditor insurance.
z in personal protection, revenue totalled €4.4 billion,
driven by all three business segments—death & disability
insurance, creditor insurance and group insurance—
in France and internationally. This growth has been
achieved thanks to the positive effects of a favourable
property market on our creditor insurance offerings and
in particular the launch of “Mon Assurance Décès”, a new
death insurance product for individuals, professionals,
farmers and the wealth management market with more
than 100,000 policies taken out since the end of June
2021;
To better respond to our customers’ needs and capitalise
on new sources of growth, a priority which constitutes a
core part of our Medium-Term Plan, we have developed
new products and business activities. For example, as
from 1 January 2022, we have entrusted all our assistance
services in France to Europ Assistance, which has become
the assistance partner of Crédit Agricole groups insurance
companies (Predica, Pacifica, CAMCA and La Médicale). In
doing so, we are working to expand our range of services.
Assistance activities dovetail perfectly with Crédit Agricole
groups ambitions, in particular to support customers at
all stages of their lives. Outside France, we capitalised on
the success of our bancassurance model and continued
to expand through distribution agreements with external
partners: our Spanish non-life insurance joint venture with
Spanish banking group Abanca started selling its first
products within Abancas branch and digital networks.
z in savings and retirement, in 2021 we recorded revenue
of €27.2 billion and continued the refocus on unit-linked
products initiated in 2019. During the year, this resulted
in a strong proportion of unit-linked business among
net inflows, at 41.7%. Life insurance outstandings
totalled €323 billion at year-end 2021, with unit-linked
products representing 26.8%, the highest level achieved
by the Group. The aim of the inflow policy adopted is
to protect the long-term interests of customers in a low-
rate environment. It is based on offering comprehensive
wealth management advice including personalised
saving suggestions suited to savers’ needs, while also
preserving freedom of choice. To protect potential future
remuneration from euro-denominated contracts, we
also added €1,659 million to our policyholder reserves,
representing 6.3% of funds in euros.
With the support of partner banks and drawing on our solid
economic fundamentals, as well as the commitment of our
staff, we are confident that we will be able to maintain the
close relationship we have established with our customers.
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
3
2021 PROFILE
A group which covers all its clients’ insurance
needs, via its 3 main business lines
in France and abroad
3 ways of distribution
85% 7%
8%
BANCASSURANCE
MODEL(1)
Distribution of personal insurance,
property & casualty and creditors
insurance in Crédit Agricole groups
banking networks.
GROUP
EXTERNAL
PARTNERSHIPS(1)
PARTNERSHIPS(1)
Internal financial partners together with
complementary channels (internet,
Presence via external partnerships.
Example: presence in Japan in
partnerships with local banks.
independant wealth management advisers,
network dedicated to health professionals).
(ITALIE)
(POLAND)
(1) As a percentage of total revenue.
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
4
2021 PROFILE
2021 GROSS
REVENUES
Geographic coverage
€36.5
billion
OF WHICH
81.6
%
5,300
(€29. 7 billion)
EMPLOYEES
IN FRANCE
AND
18.4
%
ABROAD
(€6.7 billion
)
JAPAN
SAVINGS/
RETIREMENT(1)
IRELAND
POLAND
GERMANY
75%
LUXEMBOURG
FRANCE
ITALY
PROPERTY &
CASUALTY(1)
PORTUGAL
SPAIN
13%
GREECE*
DEATH &
DISABILITY/
Presence of a subsidiary
Distribution of CACI products
CREDITOR/
GROUP INSURANCE(1)
Personal insurance subsidiary or branch
Property-Casualty subsidiary
*Run-off activities
12%
(1) As a percentage of total revenue.
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
5
ORGANISATION
OF CRÉDIT AGRICOLE GROUP AND
CRÉDIT AGRICOLE ASSURANCES
At 31 December 2021, the Crédit Agricole
11.2 M
Group includes Crédit Agricole S.A.,
as well as all of the Regional Banks and
Local Banks and their subsidiaries.
MUTUAL SHAREHOLDER WHO
HOLD MUTUAL SHARES IN
2,406
LOCAL BANKS
FLOAT
39 CAISSES RÉGIONALES
Jointly holding the majority of
Crédit Agricole S.A.’s share capital
through SAS Rue La Boetie(1)
29.3%
INSTITUTIONAL INVESTORS
7.3%
INDIVIDUAL SHAREHOLDERS
100%
25%
Political link
5.1%
EMPLOYEE SHARE OWNERSHIP PLANS (ESOP)
Fédération Nationale
du Crédit Agricole
(FNCA)
Sacam
Mutualisation
2.8%
TREASURY SHARES
44.5%
55.5%
Asset gathering: Crédit Agricole Assurances, Amundi, Indosuez Wealth Management
Retail banking: LCL, International retail banking (Crédit Agricole Italy, Crédit Agricole Bank Poland,
Crédit Agricole Egypt, Crédit du Maroc, Crédit Agricole Serbia)
Specialised financial services: Crédit Agricole Consumer Finance, Crédit Agricole Leasing & Factoring
Large customers: Crédit Agricole Corporate & Investment Bank, Caceis Investor Services
Specialised business and subsidiaries: Crédit Agricole Immobilier, Uni-Médias, Crédit Agricole Payment Services,
Crédit Agricole Capital Investissement & Finance, Crédit Agricole Group Infrastructure Platform
100%
99%
100%
100%
100%
100%
100%
1%
Pacifica(3)
La Médicale
CAAS
Predica
Spirica
CACI(2)
94%
100%
10 %
CALIE
100%
100%
CA Vita
100%
38%
CA Life
Japan
62%
Space
Holding
Space Lux
CA
Assicurazioni
CA Life
Greece
100%
100%
100%
100%
CA Zycie
100%
CACI
Non-Life
CACI
Life
Mudum
Seguros
CACI Re
Savings/Retirement: Predica, Spirica, CA Vita, CALIE, CA Life Greece, CA Life Japan, CA Zycie
Death & disability/Creditor/Group insurance: Predica, Pacifica, La Médicale, CA Vita, CA Life Japan,
Mudum Seguros, CACI Life, CACI Non-Life, CACI Re, CA Zycie
Property & Casualty: Pacifica, La Médicale, Mudum Seguros, CA Assicurazioni, Finaref RD
Other entities: CAAS is the common employer for Crédit Agricole Assurances, Predica, CACI Gestion and CAAGIS employees,
CACI, Space Lux and Space Holding are holdings
The main transactions signed between related parties, consolidated companies and key executives of Crédit Agricole Assurances Group at
31 December 2021, are described in the section entitled “General framework – information on related parties” of Crédit Agricole Assurances’
consolidated financial statements.
(1) The Regional Bank of Corsica, 99.9% owned by Crédit Agricole S.A., is a shareholder of Sacam Mutualisation.
(2) On 30th November 2021, CACI has absorbed Assur&me.
(3) On 13th January 2021, Pacifica has acquired 50% of Europ Assistance France and sold ViaVita to Europ Assistance France.
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
6
2021 KEY FIGURES
Rankings
NET INCOME
GROUP SHARE
1.5
billion
No1
No1
INSURER(2)
BANCASSURANCE
GROUP(1)
EQUITY –
GROUP SHARE
15.5
billion
No1
No1
INDIVIDUAL DEATH
& DISABILITY
INSURER(3)
PERSONAL INSURANCE
PROVIDER(2)
LIFE INSURANCE
OUTSTANDINGS
323
billion
No5
No2
PROPERTY & CASUALTY
INSURER(2)
CREDITOR
INSURER(4)
SATISFACTION INDEXES
90%
(1) Internal source CAA, data at end 2020.
Crédit Agricole Assurances is considered as
a bancassureur because of its membership to
Crédit Agricole group, which includes banking
distribution network selling the insurance
products.
(2) Source: LArgus de l’assurance, 17 December
2021, data at end 2020.
(3) Source: LArgus de l’assurance, 2 April 2021,
data at end 2020.
IN LIFE INSURANCE
Crédit Agricole and LCL
No1
CAR, HOME AND HEALTH
BANCASSURANCE
GROUP(5)
customers’ rate of SATISFACTION
(4) Source: LArgus de l’assurance, 1 September
2021, data at end 2020.
(5) Source: LArgus de l’assurance, 21 April 2021,
data at end 2020.
93%
IN NON-LIFE INSURANCE
Customers’ rate of SATISFACTION
after a claim in property and casualty
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
7
2021 KEY FIGURES
Financial information
CHANGE IN GROSS REVENUES
BY BUSINESS LINE (IFRS)
GROSS REVENUES UNDER IFRS
(in € billions)
37.0
36.5
36.5
4.4
Variation
%
Death & Disability/
Creditor/Group insurance
(in € billions)
2019
28.5
4.5
2020
20.4
4.8
2021
27.2
4.8
29.4
4.8
Property & Casualty
Savings/Retirement
Property & Casualty
33.4%
0.1%
Death & Disability/ Creditor/
Group insurance
27.2 Savings/Retirement
4.0
4.2
4.4
4.5%
TOTAL
37.0
29.4
36.5
23.8%
2019
2020
2021
2021
by business line
CHANGE IN OPERATING INCOME AND NET INCOME GROUP
SHARE
OPERATING INCOME AND NET INCOME GROUP SHARE
(in € millions)
2,400
2,182
Variation
2,036
(in € million)
2019
2,400
1,518
2020
2,036
1,230
1,434
2021
2,182
1,531
1,587
20-21
Operating income
Net Income Group share
7.2%
Operating income
1,587
1,230
1,518 1,518
1,531
1,434
Net income group
share restated
24.5%
16.6%
Net Income Group share restated(1) 1,518
Net income group share
(1) Restatement of covid underlyings and cash balance linked to early repayment
of subordinated debts.
2019
2020
2021
CHANGE IN BALANCE SHEET DATA
BALANCE SHEET DATA
(in € billions)
Variation
443,9
437,0
425,4
(in € billions)
2019
425.4
16.2
2020
437.0
16.3
2021
443.9
15.5
%
Total balance sheet
Equity Group share
1.6%
Total balance sheet
Equity Group share
(4.9%)
16.3
2020
16.2
2019
15.5
2021
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
8
2021 KEY FIGURES
CHANGE IN LIFE INSURANCE OUTSTANDINGS
LIFE INSURANCE OUTSTANDINGS
(in € billions)
Variation
%
323.0
308.3
304.2
(in € billions)
2019
304.2
22.8%
2020
308.3
24.2%
2021
323.0
26.8%
Life insurance outstandings
Share of unit-linked
4.8%
Outstandings
+2.6 pp
Share of unit-linked
26.8%
24.2%
22.8%
2019
2020
2021
Extra-financial information
CHANGE IN NUMBER OF EMPLOYEES
BY GEOGRAPHIC AREA(1)
RÉPARTITION DES EFFECTIFS
PAR ZONE GÉOGRAPHIQUE
Variation
%
2019
2,500
520
2020
2,600
557
2021
2 698
600
18%
International
France
3.8%
7.7%
International
CRÉDIT AGRICOLE
ASSURANCES GROUP
3,020
3,157
3 298
4.5%
(1) Note 9 section 1 of the consolidated financial statements.
82%
France
245
%
of Solvency II ratio
estimated on 31 December 2021 on the standard formula basis.
STANDARD & POOR'S RATING OF CRÉDIT AGRICOLE ASSURANCES'
MAIN OPERATING SUBSIDIARIES
(Last rating action: 24 June 2021)
stable outlook
A
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
9
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
10
1
PRESENTATION OF
CRÉDIT AGRICOLE ASSURANCES
INFORMATION CONCERNING THE SHARE
CAPITAL AND SHAREHOLDERS
Ownership structure at 31 December 2021
and changes over three years
Recent changes in share capital
Dividends – Distributions
THE BUSINESS LINES
OF CRÉDIT AGRICOLE ASSURANCES
Business and organisation
12
16
16
16
17
17
18
12
12
13
Savings and Retirement
Death & disability/Creditor/Group insurance
Property & casualty insurance
Events in 2021
2021 MAIN EVENTS
14
14
SOLVENCY
Quantitative requirements (pillar 1)
Qualitative requirements (pillar 2)
20
20
21
HISTORY OF THE COMPANY
Information to the public and supervisory
authority (pillar 3)
21
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
11
PRESENTATION OF CRÉDIT AGRICOLE ASSURANCES
Information concerning the share capital and shareholders
1
INFORMATION CONCERNING THE SHARE
CAPITAL AND SHAREHOLDERS
OWNERSHIP STRUCTURE AT 31 DECEMBER 2021 AND CHANGES
OVER THREE YEARS
The table below shows the changes in the number of shares of Crédit Agricole Assurances and their ownership over the last three years:
Shareholders
Crédit Agricole S.A.
Other
31/12/2021
149,040,366
1
31/12/2020
149,040,366
1
31/12/2019
149,040,361
6
TOTAL
149,040,367
149,040,367
149,040,367
At 31 December 2021, the share capital of Crédit Agricole
Assurances S.A. is divided into 149,040,367 ordinary shares, each
with a par value of €10.
On 31 December 2021, there was no Crédit Agricole Assurances
Group employee shareholding in the share capital of Crédit Agricole
Assurances S.A.
Company shares have not been the subject of any public offering
and are not admitted for trading on any regulated market.
RECENT CHANGES IN SHARE CAPITAL
The table below shows changes in the share capital of Crédit Agricole Assurances S.A. over the last five years:
Amount of the share capital
Date and type of transaction
(in €)
1,490,403,670
1,490,403,670
1,490,403,670
1,490,403,670
1,490,403,670
Number of shares
149,040,367
Share capital at 31 December 2017
Share capital at 31 December 2018
Share capital at 31 December 2019
Share capital at 31 December 2020
Share capital at 31 December 2021
149,040,367
149,040,367
149,040,367
149,040,367
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
12
PRESENTATION OF CRÉDIT AGRICOLE ASSURANCES
Information concerning the share capital and shareholders
DIVIDENDS – DISTRIBUTIONS
Crédit Agricole Assurances’ dividend distribution policy is in line with
the Crédit Agricole S.A. Groups dividend distribution policy.
The General Meeting of Shareholders called to approve the accounts
for the year may grant to each shareholder, for all or part of the
dividend being distributed, or for the interim dividends, a choice
between payment of the final or interim dividends in cash or in shares.
The dividend distribution policy, defined by the Board of Directors, is
based on an analysis which takes account in particular of historical
dividends, the financial position, and the results of the company.
1
In respect of the years 2018 to 2021:
The Board of Directors may propose in General Meeting of
Shareholders that part of distributable earnings be retained or
appropriated to one or more reserve accounts. These reserves may
receive any appropriations decided by the General Meeting, on the
proposal of the Board of Directors, in particular with a view to the
amortisation or reduction of the capital through the reimbursement
or purchase of shares.
z a dividend of €7.99 per share, amounting to a total of
€1,190,832,532.33 was distributed in cash to shareholders for
2018;
z a dividend of €8.89 per share, amounting to a total of
€1,324,968,862.63 was distributed in cash to shareholders for
2019;
z a dividend of €7.35 per share, amounting to a total of
€1,095,446,697.45 was distributed in cash to shareholders for
2020.
The balance of distributable earnings is attributed to shareholders
in proportion to their shareholding in the company as a dividend
distribution.
In respect of the year 2021:
In addition, the General Meeting of Shareholders may decide to
distribute sums deducted from distributable reserves.
z the Board of Directors decided on 9 December 2021 to pay an
interim cash dividend of € 634,911,963.42, representing €4.26 per
share;
However, excluding the case of a capital reduction, no distribution
may be made to shareholders when shareholders’ equity is, or
would become following the distribution, less than the amount of
the share capital increased by reserves prohibited from distribution
by applicable laws.
z the Board of Directors decided on 8 February 2022 to propose
to the General Meeting of Shareholders planned on 3 May 2022,
a final dividend of €5.01 per share, amounting to a total of €
746,692,238.67. Thus, the total dividend for 2021 amounts to €
1,381,604,202.09 globally and €9.27 per share.
The conditions for dividend payment approved by the General
Meeting of Shareholders are set by the latter or failing that, by the
Board of Directors, and the payment must occur within the time
period prescribed by the laws and regulations in force.
2021
9.27
2020
7.35
2019
8.89
2018
7.99
Dividend per share (in €)
Total dividend (in € million)
1,382
1,095
1,325
1,191
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
13
PRESENTATION OF CRÉDIT AGRICOLE ASSURANCES
2021 Main Events
1
2021 MAIN EVENTS
CRÉDIT AGRICOLE ASSURANCES CONFIRMS
ITS COMMITMENT TO SUSTAINABLE
INSURANCE AND A LOW-CARBON ECONOMY
AND ANNOUNCES ITS MEMBERSHIP OF THE
UN-CONVENED NET-ZERO ASSET OWNER
ALLIANCE AND THE PRINCIPLES FOR
SUSTAINABLE INSURANCE (PSI)
CRÉDIT AGRICOLE ASSURANCES
LAUNCHES ITS NEW CAR
INSURANCE AND ENRICHES IT WITH
AN INCLUSIVE OFFER WITH ITS EKO
FORMULA
CRÉDIT AGRICOLE ASSURANCES
ENTRUSTS ALL OF ITS ASSISTANCE
ACTIVITIES IN FRANCE TO EUROP
ASSISTANCE MARKET
As of 1 January 2022, Crédit Agricole
Assurances and its subsidiaries have
entrusted all of their assistance activities
in France to Europ Assistance, which
has become the assistance partner of
the insurers of the Crédit Agricole Group
(Predica, Pacifica, CAMCA, La Médicale).
For Crédit Agricole Assurances, the
objective is to broaden its range of services,
the assistance activity being fully in line with
the ambitions of the Crédit Agricole Group
with, in particular, support for its customers
in all their moments of life.
Pacifica, subsidiary of Crédit Agricole
Assurances, announces the launch of
its new car insurance offer. Available
online and in branches, it meets the new
uses and expectations of policyholders:
the guarantees have been adapted with
personalised benefits to support all
customers, and to reward loyal, eco-
responsible or low-risk customers. In
line with the Group’s Societal Project
and in order to make everyday insurance
accessible to everyone, Crédit Agricole
Assurances is launching an Eko access
offer including essential services at an
attractive price.
On 26 October 2021, by announcing its membership of
the Net Zero Asset Owner Alliance and the Principles for
Sustainable Insurance (PSI), Crédit Agricole Assurances
confirmed its commitment to sustainable insurance and
a low-carbon economy. As part of the Crédit Agricole
Group’s commitments in favor of the climate, Crédit
Agricole Assurances is continuing its action for a low-
carbon economy through its investments in favor of
the energy transition and is continuing to integrate ESG
issues into its activity (offers and investments). Thus, by
2025, Crédit Agricole Assurances undertakes:
3 to reduce the carbon footprint of its listed investment
portfolio in equities and corporate bonds by 25%;
3 to double its investments in renewable energies to
eventually achieve an installed capacity of 10.5GW,
i.e. the average energy consumption of 4 million
households per year.
HISTORY OF THE COMPANY
Creation of a single IT
Creation of CACI –
and back-office platform
managing 20 million
policies
Creation of Pacifica –
Development of Property &
Casualty business
Development of creditor
insurance business managed
from Dublin
Pacifica
Property & casualty
CACI
Creditor insurance
CAAGIS
IT and back-office platform
1986
1990
2004
2008
2009
2010
2011
Spirica & LifeSide
Patrimoine
Life insurance
Predica
Life insurance
UAF & La Médicale
de France
Crédit Agricole Assurances
Creation of Predica –
Merger with UAF and
Creation of
Diversification and
enhanced presence
at top of range and
on web
Natural extension of banking
network’s savings business
into life insurance
integration of La Médicale de
France and UAF Patrimoine
Crédit Agricole Assurances -
Holding company of a group
including Predica, Pacifica,
CACI and international
subsidiaries
Development of alternative
life and non-life networks
(Independant Financial
Advisors and healthcare
professionals)
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
14
PRESENTATION OF CRÉDIT AGRICOLE ASSURANCES
2021 Main Events
1
CRÉDIT AGRICOLE ASSURANCES
AND GENERALI SIGNED A SALE
AGREEMENT FOR LA MÉDICALE
PARTICIPATORY RECOVERY
LOAN FUND (FONDS DE PRÊTS
PARTICIPATIFS RELANCE) – CRÉDIT
CAA ANNOUNCES THE SUCCESS
OF A NEW €1-BILLION SUBORDINATED
NOTE ISSUE ON THE MARKETS
AGRICOLE ASSURANCES ANNOUNCES
A PARTICIPATION OF €2.25 BILLION
Crédit Agricole Assurances and Generali
announced they have entered into exclusive
negotiations regarding the acquisition by
Generali France of La Médicale, the health
professional insurance subsidiary of Crédit
Agricole Assurances. This operation will be
accompanied by the sale, from Predica to
Crédit Agricole Assurances successfully placed
a €1 billion issue of 10-year subordinated notes.
The notes will bear a fixed annual interest rate
of 1.500% until the maturity date in 2031.
The transaction has been structured so that
the notes are eligible as Tier 2 capital under
Solvency II.
Crédit Agricole Assurances has participated
in the financing of Participatory Recovery
Loans (Fonds de Prêts Participatifs Relance)
by €2.25 billion. These loans, distributed by
banks, including the Crédit Agricole networks,
by enabling companies to finance their
development after the health crisis, help to
support job creation and investment. This
commitment complements all the measures
taken by the Crédit Agricole Group to support
its professional customers in this difficult period.
Generali, of
a death guarantees portfolio
This issue enables Crédit Agricole Assurances
to optimise and extend its debt maturity profile
while taking advantage of favourable market
conditions for early redemption of subordinated
debt instruments subscribed by Crédit Agricole
S.A. This issue follows those carried out in 2014,
2015, 2018 and 2020, which enabled Crédit
Agricole Assurances to finance in particular
the early repayment of subordinated debt
subscribed by Crédit Agricole Group.
marketed by La Médicale.
Creation of CAAS
(Crédit Agricole
Assurances Solutions),
new common employer
for Crédit Agricole
Assurances, Predica,
Partnership with
Europ Assistance
for assistance in
the french market
Life insurance
Increased ownership
Non-life insurance
partnership with
Abanca (Spain)
CACI Gestion and
CA
partnership with
of CA Vita (Italy)
CAAGIS employees
Insurance Poland
Creval (Italy)
to 100%
2021
2012
2014
2017
2018
2019
2020
The Group strengthens its international dimension through intragroup synergies and partnerships:
X 2012: Acquisition of 100% of the share capital of CA Vita
X 2020: Creation of Abanca Seguros Generales (Non-life
insurance in Spain) in 50% joint-venture with Abanca
X 2014: Creation of Crédit Agricole Insurance Poland
(Non-life insurance in Poland)
X 2020: Acquisition of 100% of the share capital of
Mudum Seguros (Non-life insurance in Portugal)
X 2018: Acquisition of 100% of the share
capital of Global Assicurazioni S.p.A.
X 2020: Creation of CA Zycie (life insurance in Poland)
X 2021: Acquisition of 50% of the share capital
of Europ Assistance
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
15
PRESENTATION OF CRÉDIT AGRICOLE ASSURANCES
The business lines of Crédit Agricole Assurances
1
THE BUSINESS LINES OF
CRÉDIT AGRICOLE ASSURANCES
BUSINESS AND ORGANISATION
Crédit Agricole Assurances is the largest insurance group in France
by written premiums (source: LArgus de l’assurance, 17 December
2021, data at end-2020) and the largest bancassurer(1) in Europe
(source: company, data at end-2020).
z Savings & Retirement;
z Death & disability, Creditor and Group insurance;
z Property & Casualty insurance.
Crédit Agricole Assurances’ strength also lies in its membership of
the Crédit Agricole Group, which enables it to draw on the efficiency
and performance of one of Europes largest banking groups, with
some 50,000 advisers serving 53 million customers worldwide.
These rankings are based on a full, competitive offering tailored to
the specific needs of each domestic market and each local partner.
Crédit Agricole Assurances Group companies cover all the insurance
needs of customers in France and abroad, through three core
business lines:
SAVINGS AND RETIREMENT
In 2021, Crédit Agricole Assurances confirms its leading position of
largest life insurance provider in France, and become the 1st ranked
life insurer by outstandings (source: LArgus de l’assurance, 21 May
2021 and 17 December 2021, data at end-2020).
within its various networks and also increased Intragroup synergies
by capitalising on its partnership with Amundi to develop the group
retirement savings plans, reflecting the Groups desire to enable its
customers and prospects to prepare for retirement as best possible.
For more than 35 years, the Group has built its success on its
ability to meet the needs of its customers and distributors, thanks
to the quality of its offering and its proactive approach in a changing
environment.
In France, Crédit Agricole Assurances distributes its products
primarily to the individual, wealth management, farming, small
business and corporate customers of the Crédit Agricole Regional
Banks (6,600 branches) and LCL (1,500 branches).
In a climate of historically low bond yields, the Group proposes
diversified investment vehicles and an online management tool
designed for insurance. It can therefore offer customers a high
degree of flexibility no matter what their objectives are:
In 2021, Les Dossiers de l'Épargne awarded the Excellence Label
to several of the Groups products, bearing witness to their quality:
Floriane 2, ANAE, Acuity Evolution et LCL VIE.
Internationally, Crédit Agricole Assurances operates through Crédit
Agricole Group entities in Italy, Luxembourg and Poland, where it
continues to export and tailor its bancassurance(1) expertise. It also
continues to expand through distribution agreements with outside
partners in Italy, Portugal, Japan and Luxembourg.
z saving, passing on capital or financing projects (anticipating private
or professional transactions requiring financial resources, protecting
ones family and preparing for ones childrens future);
z preparing for retirement (providing solutions adapted to customers’
needs and income to ensure that they are comfortable when the
time comes).
In Italy, the Crédit Agricole Assurances life insurance company
Crédit Agricole Vita was awarded the innovation prize at the Future
Bancassurances Awards 2021 for its omnicanal service model. It
was also recognised for the quality of its personal protection and
health service at the 2021 Health & MedMal Insurance Awards.
In 2021, gross revenues from the savings business amounted to
€26.1 billion.
Gross revenues from the retirement business were €1.1 billion.
Crédit Agricole Assurances is ranked No. 3 in France (source:
LArgus de l’assurance, 24 September 2021, data at end-2020) in
terms of individual retirement savings plans on the basis of premiums
written. The Group continued in 2021 to roll out this new product
In addition, the Group is also developing its business through
alternative networks, such as platforms and groups of independent
financial advisers, general insurance agents working in several
regional branches dedicated to healthcare professionals, online
brokers and private bankers.
(1) Crédit Agricole Assurances is called a bancassurer because of its membership of Crédit Agricole Group, whose banking distribution networks sell the insurance
products.
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
16
PRESENTATION OF CRÉDIT AGRICOLE ASSURANCES
The business lines of Crédit Agricole Assurances
DEATH & DISABILITY/CREDITOR/GROUP INSURANCE
Crédit Agricole Assurances is Frances leading provider of individual
death & disability insurance (source: LArgus de l’assurance, 2 April
2021, data at end-2020) and the second largest insurer in creditor
insurance (source: LArgus de l’assurance, 1 September 2021, data
at end-2020). Group insurance, a business first launched in 2015,
covered some 762,000 people at 1 January 2022.
and through partnerships with independent financial advisers. In
2021, Crédit Agricole Assurances launched “Mon Assurance Décès”
(“My Death Insurance”), a unique death & disability product adapted
to all markets (individuals, property, professionals and farmers) with a
streamlined customer experience and digital process.
1
Gross revenues from death & disability business amounted to
€1.2 billion in 2021.
Through the combined expertise of its various insurance companies
in France and abroad, Crédit Agricole Assurances Group provides
individual and group insurance solutions to customers seeking to:
The Crédit Agricole and LCL funeral expenses policies, as well as
La Médicales Médiprat, were awarded Les Dossiers de l’Épargnes
Excellence Label in 2021.
z protect themselves and their families against the financial
consequences of a serious life event (death, loss of independence,
hospitalisation or injury) through death & disability policies, funeral
coverage and long-term care insurance;
In Creditor insurance, Crédit Agricole Assurances provides its
services through more than fifty partners, Consumer Finance
companies and retail banks in seven countries.
z guarantee the repayment of a loan in the event of disability or
unemployment through creditor insurance for Consumer Finance
and mortgage loans;
Gross revenues from the creditor insurance business amounted to
€2.9 billion in 2021.
Crédit Agricoles Perte d’emploi insurance products were awarded
Les Dossiers de l’Épargnes Excellence Label in 2021.
z provide their employees with a top-up health and death & disability
insurance plan.
Gross revenues from group insurance business amounted to
€361 million in 2021. The number of people covered increased by
around 17,000 year-on-year.
Death & disability products are sold through Crédit Agricole Groups
branch networks in France and abroad, as well as through a network
of general agents in France dedicated to healthcare professionals
PROPERTY & CASUALTY INSURANCE
Crédit Agricole Assurances is the largest car, home and health
bancassurer in France and confirms its leading position of largest
personal accident insurer (source: LArgus de l’assurance, 2 April
2021 et 21 April 2021, data at end-2020). Crédit Agricole Assurances
is also the fifth-largest property and liability insurer in France (source:
LArgus de l’assurance, 17 December 2021, data at end-2020).
z a property & casualty insurance range for businesses; Multi-risks
business insurance, Fleet, Assignments, Transported goods, Cyber
and Civil Liability of Corporate Officers cover;
z a new car insurance enhanced with an inclusive offer including the
EKO/PRIMO formula.
Gross revenues from property & casualty business amounted to
€4.7 billion in 2021.
To protect its customers against risk and assist them in their daily
lives, Crédit Agricole Assurances offers a full range of property and
casualty insurance to individual and small business customers:
These products are sold mainly to customers of Crédit Agricoles
Regional Banks (network of 6,600 branches with 37,500 insurance
advisers of which 550 business insurance advisers dedicated to
business and farming customers) and customers of LCL (network of
1,500 branches with 8,500 insurance advisers), as well as through a
network of agents for healthcare professionals.
z property and liability insurance (car, home, etc.) to deal with
unexpected events such as fire, theft or bad weather;
z protection of farming and business assets;
z top-up health insurance;
In France, the Group also has 18 claims administration centres,
consisting of 13 administration centres dedicated to property &
casualty risks and 5 administration centres dedicated to legal
protection, and 2 specialist risk administration centres.
z personal accident insurance for effective, sure protection of the
entire family;
z insurance of electronic devices in the home;
z legal protection;
In 2021, Les Dossiers de l'Épargne awarded the Excellence Label to
the motor insurance, comprehensive home insurance, top-up health
insurance and personal insurance policies sold by Crédit Agricole
and LCL, as well as Crédit Agricoles multi-risk business insurance.
z professional indemnity;
z banking-related insurance (against theft, loss or fraudulent use of
payment instruments);
In the international markets, Crédit Agricole Assurances has
capitalised on its successful bancassurance model to roll out its
expertise in property & casualty insurance. In Spain, following the
non-life insurance partnership with Spanish group Abanca, the
equally-owned property & casualty insurance joint venture, Abanca
Seguros Generales, started to sell its first products in January 2021.
The company benefits in particular form long-term exclusivity in
selling these products within Abancas banking and digital network.
z for the agricultural market, weather event insurance, crop insurance,
and a pasture policy;
z cyber protection for small businesses and companies;
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
17
PRESENTATION OF CRÉDIT AGRICOLE ASSURANCES
The business lines of Crédit Agricole Assurances
1
EVENTS IN 2021
The year 2021 was overshadowed by the ongoing health crisis
related to the Covid-19 pandemic. Although showing signs of
improvement, the economic and financial climate remains unstable,
especially given the context of persistently low interest rates.
z Crédit Agricole Assurances, in association with CA Vita, its Italian
life insurance subsidiary, announced the acquisition of 30% of EF
Solare from F2i Sgr, Italys principal infrastructure fund. With this
new investment, Crédit Agricole Assurances and CA Vita have
strengthened their strategy for energy transition in Europe, thus
supporting the Crédit Agricole Groups goal to be a European
leader in responsible investment by 2022;
Since the beginning of the pandemic, the Crédit Agricole Assurances
Group has ensured its role and responsibilities towards its customers
and society by supporting those most affected by the crisis, while
also pursuing its strategic targets in terms of diversification and
international expansion.
z solidarity:
z an ongoing commitment to promote inclusion, in line with the
Groups Societal Project. As a full-service bancassurance group,
Crédit Agricole Assurances has added an inclusive insurance
package to its car insurance products, without lowering the
quality of basic guarantees. Everyone has the right to be
protected against lifes uncertainties. This approach is part of the
Crédit Agricole Groups collective effort for its Societal Project, an
ambitious programme with three priorities: climate, social unity
and agricultural/food transitions,
z social and environmental responsibility:
z on 26 October 2021, by announcing its adherence to the Net-
Zero Asset Owner Alliance and to the principles for sustainable
insurance (PSI), Crédit Agricole Assurances reaffirmed its
commitment to sustainable insurance and a low-carbon
economy. By aligning itself fully with the climate commitments of
the Crédit Agricole Group, Crédit Agricole Assurances continues
to promote a low-carbon economy through its investments in
the energy transition, and by continuing to include ESG issues
in its activities (product offers and investments). Crédit Agricole
Assurances has committed to achieving the following by 2025
by:
z Crédit Agricole Assurances helped finance Prêts Participatifs
Relance (stimulus loans), for €2.25 billion. These loans are
distributed by banks, including the Crédit Agricole networks. The
loans allow enterprises to finance growth as they emerge from
the health crisis, and contribute to job creation and investment.
This commitment rounds out the group of measures taken by the
Crédit Agricole Group to help its professional customers in these
challenging times;
- reducing the carbon footprint of its equity and corporate bond
portfolio by 25%,
- doubling its investments in renewable energies to eventually
reach an installed capacity of 10.5GW, i.e., the average energy
consumption of four million households per year;
z digital:
z against the backdrop of the health crisis and especially during
the lockdowns, Crédit Agricole Assurances took action to remain
accessible and maintain the service standards expected by
policyholders, primarily by simplifying and digitising a number of
processes which helped it to continue to operate and provide
services for its customers. Moreover, since June 2021, customers
of Regional Banks who wish to buy a death policy can now fill out
the health questionnaire and sign the proposed contract online
in their account area. Online property & casualty quotes and
subscriptions have been rethought for a more modern, mobile
approach, in order to enhance the customer experience and
provide first-rate digital service,
z Crédit Agricole Assurances supports the Edison commitment to
the energy transition and is now a financial partner through the
acquisition of 49% of the Edison Renewables platform. By 2030,
Crédit Agricole Assurances will increase Edison Renewables’
installed capacity in wind and solar power to 4GW. In line with
the Crédit Agricole Groups commitments to preserving the
climate, Crédit Agricole Assurances will carry out this operation
as the long-term financial partner of Edison Renewables, thereby
acknowledging the companys solid growth plan and sharing its
commitment to lowering greenhouse gases,
z Crédit Agricole Assurances and Engie announced on
11 November 2021 the conclusion of an agreement to
acquire from Canadian fund Alberta Investment Management
Corporation 97.33% of Eolia Renovables, one of the largest
producers of renewable energy in Spain. The deal is for the
ownership and use of 899MW of operational assets (821MW of
onshore wind energy and 78MW of solar energy) and a portfolio
of 1.2GW of renewable projects,
z Crédit Agricoles Ma Santé app implemented features to support
policyholders during the crisis (Covid news, online medical
consultations, psychological support). This platform was
extended in 2021, with around 77% of policyholders registering
on the platform and 60% of invoices issued in electronic
format. Ninety percent of app users say they are satisfied with its
functions (invoicing, rapid service, quotes, etc.);
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
18
PRESENTATION OF CRÉDIT AGRICOLE ASSURANCES
The business lines of Crédit Agricole Assurances
z commercial:
The transaction has been structured so that the notes are eligible
as Tier 2 capital under Solvency II. This issue enables Crédit
Agricole Assurances to optimise and extend its debt maturity
profile while taking advantage of favourable market conditions for
early redemption of subordinated debt instruments subscribed
by Crédit Agricole S.A. This issue follows those carried out in
2014, 2015, 2018 and 2020, which enabled Crédit Agricole
Assurances to finance in particular the early repayment of
subordinated debt subscribed by Crédit Agricole Group. At the
Crédit Agricole Group level, the aims of this issue are to improve
regulatory solvency ratios and Standard & Poors ratios of Crédit
Agricole S.A. Crédit Agricole Assurances is rated A-/stable
outlook by Standard & Poors. The subordinated notes are rated
BBB by Standard & Poors. The settlement of the notes was on
6 October 2021;
z Crédit Agricole Assurances is expanding in the business market
with a new range of property & casualty insurance, thereby
pursuing its ambition to create a unique bancassurance model
for businesses. It is introducing a new, comprehensive offer of
property & casualty insurance based on the needs of SME–SMI,
and enhancing its range of group insurance in health, death &
disability and retirement. With 15 years’ experience and expertise
in the insurance market for professionals, Crédit Agricole
Assurances aims to be the insurer of choice for professionals
through its global range of personalised products and services
(prevention, assistance, remote surveillance, etc.), thanks to
teams dedicated to this new segment. The rollout relies on
the Crédit Agricole Group banking network to promote its
bancassurance model. As the leading corporate bank with more
than 40% of SME customers of Regional Banks and LCL, the
Group has significant potential,
1
z strategy:
z as of 1 January 2022, Crédit Agricole Assurances and its
subsidiaries will assign all their assistance activities in France to
Europ Assistance, which will be the assistance partner of the
Crédit Agricole Groups insurance companies (Predica, Pacifica,
CAMCA, La Médicale). Crédit Agricole Assurances aims to
expand its range of services, with assistance activities fitting
closely with the Crédit Agricole Groups ambitions, especially that
of helping customers throughout their lives,
z Crédit Agricole Assurances launched “Mon Assurance Décès”
(“My Death & Disability Insurance”) in 2021, a unique death &
disability product adapted to all markets (individuals, property,
professionals and farmers). Since it meets a wide range of
customer needs to protect their families and assets, death &
disability plays an important role in Crédit Agricole Group;
z financial:
z Crédit Agricole Assurances is pursuing its expansion in the
most value-creating business lines. Against the backdrop of
record low interest rates over the past few years, the Group has
bolstered its strategy of diversifying its product mix by stepping
up the development of property & casualty and personal
protection activities. In 2021, the Group strengthened its policy of
refocusing on unit-linked savings and retirement products, while
also highlighting its advisory service,
z at the end of December 2021, Crédit Agricole Assurances Group
net income Group share totalled €1,531 million, up 24% from
2020. The Group stepped up the diversification of its operations
in its priority business lines: property and personal protection, and
unit-linked life insurance products. Crédit Agricole Assurances
had premium income of €36.5 billion, up 24% from 2020. The
cost/income(1) ratio remains under control in 2021 at 28%,
z Crédit Agricole Assurances continued to adapt its commercial
policy, asset allocation and financial resources to Solvency II
quantitative requirements. At the end of 2021, the Group's
prudential ratio stood at the still high level of 245% at the end of
2021 vs. 227% in 2020. The variation is explained in particular by
favorable economic conditions (rise in interest rates and equity
markets) which enhance the value of the portfolio,
z in January 2021, the Spanish non-life insurance joint venture
owned 50/50 with Spanish banking group Abanca, Abanca
Seguros Generales, began selling its first products within
Abancas branch and digital networks, reflecting the Groups
strategy of developing its insurance business through
international partnerships,
z Crédit Agricole Assurances and Generali signed a sale agreement
for La Médicale by Crédit Agricole Assurances to Generali. This
operation is accompanied by the sale by Predica to Generali Vie
of the portfolio of death guarantees marketed by La Médicale.
z Crédit Agricole Assurances successfully placed a €1 billion
issue of 10-year subordinated notes. The notes will bear a fixed
annual interest rate of 1.500% until the maturity date in 2031.
(1) Cost/income = operating expenses / insurance revenues.
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
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PRESENTATION OF CRÉDIT AGRICOLE ASSURANCES
Solvency
1
SOLVENCY
Since 1 January 2016, European insurers have to comply with a
new regulatory framework, Solvency II. They now use new methods
to calculate their capital requirements, which require to quantify
their risk exposure, then to compare the result obtained in terms
of capital with the level of available capital (pillar 1). Insurers also
have to attest that the governance and risks policy adopted enable a
sound, prudent and efficient management (pillar 2). Then, enhanced
regulatory reporting, which deliver both quantitative and qualitative
information, have to be produced in order to attest the quality of
the organisation and the financial strength of the company (pillar 3).
QUANTITATIVE REQUIREMENTS (PILLAR 1)
For several years, Crédit Agricole Assurances has adapted its
strategy to match perfectly the Solvency II directive, whether in terms
of activity, investments policy or liabilities structure:
Regulatory capital requirements are measured through two
indicators:
z the MCR (Minimum Capital Requirement), which is the minimum
z orientation of the business policy towards death & disability,
property & casualty insurance and unit-linked retirement/savings
products in order to meet the diversification and profitability targets;
level of capital, below which the supervisory authority intervenes;
z the SCR (Solvency Capital Requirement), which is the target level of
capital necessary to absorb the shock induced by a major risk (for
instance: an exceptional damage, a shock on the assets…).
z optimisation of assets allocation (investments in more diversified
assets and unlisted fixed-income securities and local authority
financing, which bring regular and little volatile returns; development
of strategic investments and interest rate hedging policy);
At Crédit Agricole Assurances Group level, the evaluation of the
regulatory capital required is calculated by using the standard formula
of the Solvency II directive (formula and assumptions proposed by
the European Insurance and Occupational Pensions Authority),
which is adapted to the risk profile of the Group. No transitional
measure was used by the Group, except for grandfathering clause
on subordinated debts. The standard formula covers all risks
(market risks, life underwriting risks, non-life underwriting risks,
health underwriting risks, counterparty default risks, operational
risks), market and life underwriting risks representing the major part
of the capital required, reflecting the predominance of savings and
retirement activities in Crédit Agricole Assurances Group.
z adjustment of financial resources to the eligibility criteria and
required level under Solvency II, either via issues (in particular
two issues recognised as Tier 1 via the grandfathering clause, in
October 2014 and January 2015, respectively for €750 million and
€1 billion, as well as issues of bonds classified Tier 2 in June and
September 2016, in January 2018, then in September 2019, July
2020 and October 2021 for an amount of €1 billion in each case or
via a strengthening of reserves and provisions.
At 31 December 2021, the MCR coverage ratio of Crédit Agricole
Assurances amounted to 471%.
At 31 December 2021, the SCR coverage ratio of Crédit Agricole
Assurances amounted to 245%.
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PRESENTATION OF CRÉDIT AGRICOLE ASSURANCES
Solvency
QUALITATIVE REQUIREMENTS (PILLAR 2)
Moreover, Crédit Agricole Assurances Group set up a governance
and risks management, which are in line with Solvency II
recommendations.
z the Compliance function, which is in charge of the coordination
of the entities ‘Compliance functions and conducts the Groups
projects, manages the implementation in the Groups entities of
a compliance procedures corpus which is the Groups view of
the non-compliance risks and the implementation of the devices
contributing to its efficiency, supports the Directions for compliance
questions at the Group level;
1
Crédit Agricole Assurances’ governance includes three executive
directors, beyond the “four eyes rule” specified by the supervisory
authority.
Four key functions were set up, as defined by the directive:
z the Internal audit function, which provides a professional and
independent opinion to the AMSB (Administrative Management
or Supervisory Body) on the adequacy and effectiveness of the
internal control system and other governance system elements, on
the compliance of the activities with the strategy et the defined risk
appetence, the written policies, activities’ conduct and monitoring
devices, leads audit missions on the spot checks into the existence
(activities control, audit plan implementation, setting corrective
measures and implementation of their follow-up).
z the Risk-management function, which conducts the risk
management framework at Crédit Agricole Assurances’ Group
level, is in charge of the consistency of its implementation in the
subsidiaries, manages the risk mapping, monitors the evolution of
the risk profile, issues opinions on the transversal risk management,
reports the risk exposures and its level of control to the governance;
z the Actuarial function, which defines the Groups norms and
standards for the prudential technical provisions, is in charge of the
consistency and the adequacy of the Groups technical provisions’
calculation, formulates its “actuarial” opinion on provisioning,
controls the definition of the underwriting and reinsurance policies
and their implementations, organises the coordination with the
Actuarial functions defined in the entities, contributes to the
technical risk management at the Groups level;
Crédit Agricole Assurances Group carries out estimates of its risks
and solvency in the framework of the ORSA (Own Risk and Solvency
Assessment) and has submitted a report to the supervisory authority
every year since 2015. This report estimates the overall solvency
need, taking into account the specific risk profile, the approved limits
of risk tolerance and business strategies. It enables to examine the
extent to which the risk profile deviates from the assumptions of the
standard formula and to verify the continuous compliance, in the
short or longer term, with solvency requirements.
INFORMATION TO THE PUBLIC AND SUPERVISORY AUTHORITY
(PILLAR 3)
The Solvency II directive provides for the realisation of annual
quantitative statements, the QRT (Quantitative Reporting Templates).
They are dashboards, the data of which were stated by the EIOPA,
and which cover the main business lines of an insurer: assets
management, technical reserves, equity, balance sheet, reinsurance
program, changes analysis.
amongst others information on valuation methods used as well as
precisions on capital management. There are two narrative reports:
z the SFCR (Solvency and Financial Conditions Report), aimed at the
public;
z the RSR (Regular Supervisory Report), aimed at the supervisory
authority.
Narrative reports are also required, with the purpose of describing
the companys activity, its system of governance, its risk profile. They
are complementary to the annual quantitative statements, providing
In accordance with the Solvency II directive, all European entities and
the Crédit Agricole Assurances Group communicate the required
RSR and QRT to the regulators concerned at the frequency requested
by each regulator. The SFCR and annual QRT for the public are
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PRESENTATION OF CRÉDIT AGRICOLE ASSURANCES
1
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
22
2
ECONOMIC, SOCIAL AND
ENVIRONMENTAL INFORMATION
INTRODUCTION
24
ACTING AS A RESPONSIBLE INVESTOR
37
Embedding CSR in business operations
24
Embedding ESG criteria more deeply
in investment decisions
Financing a low carbon economy
37
38
ACTING AS A RESPONSIBLE INSURER
Taking an ethical approach to customers
Building a lasting relationship with customers
Embedding ESG criteria more deeply
in the product offer
Stepping up the preventive approach
Supporting customers faced with new risks
27
27
27
ACTING AS A RESPONSIBLE COMPANY
Observing ethical business conduct
Assessing and managing ESG and climate risks
Employee development
Reducing the direct environmental footprint
Deploying a responsible purchasing policy
Developing an outreach culture
39
39
41
43
48
52
53
30
33
35
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ECONOMIC, SOCIAL AND ENVIRONMENTAL INFORMATION
Introduction
2
INTRODUCTION
As of 2018, the annual CSR report required by the 2012 Grenelle II
law has been replaced by a Non-Financial Statement (NFS) governed
by the law of 19 July 2017 and its implementation decrees. The law
does not require Crédit Agricole Assurances to produce an NFS. It
contributes to the consolidated NFS produced by Crédit Agricole S.A.
for the Group, which is published in its annual Universal Registration
Document. Crédit Agricole Assurances therefore takes a voluntary
approach to corporate social responsibility (CSR) reporting.
EMBEDDING CSR IN BUSINESS OPERATIONS
In keeping with the raison d'être(1) set out in the 2022 MTP and with
Acting as a responsible insurer
Crédit Agricole Groups commitments, since 2010 Crédit Agricole
Assurances has deployed a socially responsible approach in all
its business lines and activities, which are mainly housed in its
insurance companies Predica (life insurance), Pacifica (property &
casualty insurance) and CACI (creditor insurance). Crédit Agricole
Assurances also has two other insurance companies: Spirica, which
is dedicated to independent financial advisers, and La Médicale,
which specialises in insurance for healthcare professionals.
Crédit Agricole Assurancess overriding responsibility is to protect
its customers by providing products, advice and a quality service
tailored to their needs and expectations. When developing its
products, it systematically considers the preventive angle. Crédit
Agricole Assurances must also embed social and environmental
issues throughout the entire value chain.
Warn customers about upcoming weather events
and inform them of the action to take to limit
their impacts (weather warnings and personalised risk
prevention advice)
CSR is a strategic issue for Crédit Agricole Assurances and this is
reflected in its Assurances 2020 medium-term plan. The updated
CSR strategy was presented to the Crédit Agricole Assurances
Board of Directors in December 2021.
Enable everyone to access insurance by proposing
entry-level products and developing the EKO product line
Analysing CSR issues
Grow outstandings on “Responsible” unit-linked products
Crédit Agricole Groups societal project published in December 2021
is based around three themes:
z acting for the climate and the transition to a low carbon economy;
z strengthening social cohesion and inclusion;
Uphold the sustainability of farms and agricultural
businesses as they deal with climate change
Continue to support French forests alongside our partner
banks (a leading forest insurer, CAA also plants trees
in connection with a wide range of savings and personal
protection products)
z making a success of the agricultural and agri-food transitions.
Crédit Agricole Assurances makes it a priority to integrate these
societal challenges into all its operations and to ensure the impact
of its actions on each of the three themes makes a difference on a
local level, where its customers live and work.
Acting as a responsible investor
As a leading institutional investor, Crédit Agricole Assurances has a
major responsibility regarding the choice of the companies in which
it invests. It fulfils this responsibility by taking a selective approach to
issuers based on non-financial criteria.
By identifying its main CSR challenges, Crédit Agricole Assurances
has built a structured CSR policy based on three main thrusts, within
which the themes of the Groups societal project sit:
Develop our actions in Renewable energy
Reduce the carbon footprint of our listed equities
and corporate bond investment portfolios
(in particular by signing up to the NZAOA)
Encourage and promote investments that ensure
as many people as possible, across France,
can access housing, digital services, healthcare, etc.
(1) The Raison d’Être of Crédit Agricole Group was formulated in the Group project and MTP 2022. It engages and irrigates all the Group’s activities and businesses.
It does not fall within the scope of article 1835 of the French Civil Code according to which “the articles of association may specify a Raison d’Être, consisting
of the principles which the company adopts and for the respect of which it intends to allocate resources in carrying out its activity.
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ECONOMIC, SOCIAL AND ENVIRONMENTAL INFORMATION
Introduction
Acting as a responsible company
In step with the Group’s approach
In its operations, Crédit Agricole Assurances strives to take into
account the social and environmental impacts of all aspects of its
work, as much in its purchasing processes as in managing resources
and waste, for example. Crédit Agricole Assurances also places a
strong focus on employee development, which involves improving
the quality of work life, guaranteeing fair treatment and promoting
diversity.
Crédit Agricole Assurances is aligned to Crédit Agricole Groups CSR
strategy and uses FReD, the Groups internal CSR performance
monitoring and measurement system. In use since 2012, FReD is
based on three pillars relating to trust and customer relations (Fides),
respect for employees and the companys ecosystem (Respect) and
environmental protection (DEMETER). Each year, an action plan is
drawn up and validated by Crédit Agricole Assurancess Executive
Committee and an index is used to measure progress in the plan.
Measure and reduce our direct carbon footprint
at CAA Group level (12.2)
Performance assessment based on the FReD index is one of the
incentive criteria that has an impact on the variable compensation
earned by employees of Crédit Agricole Assurances Solutions and
determines one third of the variable compensation paid to its senior
executives. To create a secure framework for the FReD approach
and the self-assessment process, all actions taken by Crédit Agricole
Assurances falling within the FReD scope were audited and validated
in 2021 by Mazars, one of Crédit Agricole S.A.s statutory auditors.
2
Make employees aware of climate risks
and roll out “Ecogestes” (eco-actions) programmes
for CAA Group staff (13.3)
Nurture employee outreach engagement
Support jobs in the regions by opening new claims
administration centres
Continue our commitment to supporting carers
Crédit Agricole Assurances has formalised its commitment by joining the major national and international initiatives. Today, this commitment is
also reflected in the labels and awards won from independent organisations.
3 Signatory of:
z United Nations Global Compact since 2003;
z Diversity Charter since 2008;
z Responsible Purchasing Charter since 2010;
z Principles for Responsible Investment (PRI) since 2011;
z CSR Charter for FFA insurers, renewed in 2018;
z Gender Diversity Charter since 2018;
z Tobacco-Free Finance Pledge in 2020;
z Net-Zero Asset Owner Alliance (NZAOA) since 2021;
z Principles for Sustainable Insurance (PSI) since 2021.
3 Member of:
z Admical – Network of Philanthropists;
z Novethics Circle of Institutional Investors.
3 Awards and labels:
z Finansol label for the “Solidarity Contract” since 2013;
z “Responsible supplier relations and purchasing” label since 2014;
z Entreprise Salariés Aidants (ESA) award for supporting employee caregivers in 2016;
z Socially responsible customer relations label for CACI since 2016;
z AGEFIs Global Invest Sustainable Insurance Company of the year award in 2018;
z 94 unit-linked funds offered by Predica have received the “SRI” label, 4 have received the GreenFin label and 9 have received the Finansol label;
z Argus d’Or “Civic company” 2019 award for the “Stop Illiteracy” programme;
z Argus d’Or “Civic company” 2021 award for CSolidaire.
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ECONOMIC, SOCIAL AND ENVIRONMENTAL INFORMATION
Introduction
2
CSR governance
The CSR function is part of the Communication, Innovation and CSR
department. This structure enables Crédit Agricole Assurances to
harness meaningful synergies. The function reports directly to Crédit
Agricole Assurancess Executive Committee and is in permanent
dialogue with Crédit Agricole S.A.s Societal Project department.
In 2021, Crédit Agricole Assurancess management team took part
in workshops to define a new societal governance structure to equip
CAA to meet the ambitious aims it has for its societal project. This
structure will be put in place in 2022.
DIAGRAM OF CSR GOVERNANCE INVOLVING CRÉDIT AGRICOLE ASSURANCES’S MAIN BODIES AND BUSINESS LINES (CURRENT)
BOARD OF DIRECTORS
Validation of CSR policy
CREDIT AGRICOLE ASSURANCES
EXECUTIVE COMMITTEE
Validation of CSR policy and strategic guidelines
Crédit Agricole S.A.
CSR Committee
CAA Communications,
Co-ordination of
CSR policies and
exchange of
best practices
Innovation and CSR Department
Design, co-ordination and deployment of the CSR policy –
overseeing the network of CSR stewards
DEATH & DISABILITY,
SAVINGS / RETIREMENT
PROPERTY & CASUALTY
CREDITOR and
GROUP INSURANCE
Pacifica, La Médicale,
CACI, Viavita and
international subsidiaries
Predica, Pacifica,
La Médicale, CACI
and international subsidiaries
Predica, Spirica and
international subsidiaries
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ECONOMIC, SOCIAL AND ENVIRONMENTAL INFORMATION
Acting as a responsible insurer
ACTING AS A RESPONSIBLE INSURER
TAKING AN ETHICAL APPROACH TO CUSTOMERS
Crédit Agricole Assurances entities strive to take an ethical approach
to their customers and partners, in particular by making sure that
they comply with their service commitments.
market, prevention of money laundering and terrorism financing,
fraud prevention, compliance with internal banking and financial
Codes of conduct and procedures, etc.
Within the Crédit Agricole Assurances Group, new products and
services are analysed by internal Committees (called “New Products
and New Business” (NAP) Committees). These Committees are
specific to each French and international entity, and are made up
primarily of representatives of the Risk, Legal, Actuarial, Marketing
and Compliance functions, among others. Their main role is to
ensure that the products offered to customers fulfil a real need, that
they comply with the Crédit Agricole Assurances Groups CSR policy
and that the tools provided to the distribution networks enable them
to effectively fulfil their duty to advise in the best possible conditions.
They ensure that legislative and regulatory provisions are adhered to:
clarity of the information provided to customers, definition of a target
For several years now, Crédit Agricole Assurances has been
developing actions to strengthen its responsibility towards its
policyholders:
2
z customers and partner networks are regularly involved in designing
new products in co-creation workshops, during which their needs
are assessed in depth and their reactions to new proposals are
analysed;
z customers are also involved in the product lifecycle via their
representatives on the governing bodies of associations that have
taken out life insurance contracts: in particular, these bodies must
approve any changes made to the contracts.
BUILDING A LASTING RELATIONSHIP WITH CUSTOMERS
(branch manager pack, advisor pack, e-learning, microlearning, etc.)
Ensure that products are clear
and understandable
for the distribution networks of the Crédit Agricole Regional Banks
and LCL. These packs are designed to give the distributors the
necessary resources to understand and explain the features of new
products so that they can sell them correctly. Furthermore, Crédit
Agricole Assurancess Group insurance business has provided the
sales teams of its partner banks with more than 30 hours of training
on regulatory developments, products, tools and management
processes. Advisor training is a key marker used by the Crédit
Agricole Group in ensuring the excellence of its relationships. It is
now reinforced by the Insurance Distribution Directive, which requires
advisors to undergo 15 hours of training each year.
Crédit Agricole Assurances has developed a product offering
suited to all types of customers – individuals, small businesses,
farmers and corporations – in response to the different insurance
needs of its partners’ customers. In the business market, a clear,
understandable product offering is key to retaining the loyalty of
business customers. It is essential to be transparent about the real
costs to avoid the consequences of any nasty surprises. Thanks
to the partner banks operating locally, Crédit Agricole Assurances
provides all its customers, regardless of segment, with a summary
view of claims experience and indicates the appropriate measures
taken to guarantee the technical equilibrium of the contract.
For personal protection and property & casualty products, an
“e-Wheel” tool shared with the customer enables an approach
based on exchange, listening, awareness and satisfaction. It helps
discover customers’ needs so that they can be offered the most
appropriate protection. Accessible from the advisers workstation
and as a tablet application, the e-Wheel helps advisers to present and
explain all personal and property protection options to customers in
a completely transparent way. A summary of the products selected
by the customer is sent by email and archived at the end of each
interview.
Moreover, advertising material and contracts are carefully
scrutinised, with an emphasis on the objectivity and transparency
of the documents; for example, risks as well as benefits must be
prominently displayed.
Support the distribution networks in providing
high quality customer advice
In the LCL network, CACI has rolled out iCACI Immo, a 100% digital
insurance writing tool, which aims to better identify customer needs
and shorten and streamline the process for taking out policies.
With the Crédit Agricole Regional Banks, CACI has introduced an
interactive digital educational tool to support the branch advisers in
selling creditor insurance (presentation of coverage, simulation of the
split between borrowers, comparison of contracts, etc.).
The distribution networks are trained to identify customer needs
using their customer discovery tools. Customers’ insurance needs
and knowledge of financial mechanisms are assessed. The networks
also receive regular training in the product offers, especially in the
case of new product launches or product changes. For each new
product, Predica and Pacifica produce and circulate a training pack
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ECONOMIC, SOCIAL AND ENVIRONMENTAL INFORMATION
Acting as a responsible insurer
2
In 2020 and 2021, Crédit Agricole Assurances took the decision to
accelerate its digital trajectory so that advisors could maintain their
long-term relationships with customers despite the constraints of the
current health environment. To this end, depending on the wishes
of each individual customer, advisors can provide support either
face-to-face or based on a telephone conversation with documents
submitted to the customers secure online account. Customers can
finalise contracts themselves and sign them via a fully online process.
PSYCHOLOGICAL SUPPORT FOR CLAIMANTS
Every year, Pacifica handles more than a million claims ranging from
simple windscreen breakage through to serious events (house or
business fire, serious injury). Such events can be very distressing for
customers and require a response that goes beyond merely paying
out the benefits.
Customers need personalised psychological support in their daily
life and their future plans. In response to this issue, Pacifica has
introduced a psychological support service during the post-claim
period for customers who have suffered terrorist attacks, accidents
or serious weather events. The service consists of putting customers
and/or their families into contact with psychologists from our partner
Work Place Option (formerly Rehalto), who will help them overcome
their emotional trauma. In 2021, Pacifica called on Work Place
Option for 889 claims, up 3% compared with 2020 when it was
called on for 861 claims. One of the reasons for this increase was
the rise in fire-related claims (up 21.5%). In the customer satisfaction
survey carried out in 2021, 92% of customers said they would
recommend the service. This represented a fall of eight percentage
points compared to 2020 when 100% of customers said they would
recommend the service.
In June 2021, a new death and personal protection plan named
“Mon Assurance Décès” was launched. CAAs advisory approach
was reinforced for this launch through the use of a simulation tool
that guides customers and advisors in choosing the level of death
benefits to be covered. The simulator provides a bespoke, adjustable
level of benefits tailored to the protection required by the customer
and their family situation.
Optimise service quality
Claims administration
For an insurer, handling claims (fire, theft, water damage, hail
damage, road accidents, etc.) is a major issue in terms of
responsibility. Pacifica therefore offers an active, fast service, along
with quality customer support. The claims administration centres
and partner networks involved in this service are in close proximity
to the customers making the claim and are therefore able to offer
a solution tailored to each specific situation. In 2021, Pacifica
once again demonstrated its ability to take action throughout the
year, particularly when specific, atypical events occur. Unlike 2020
which saw numerous storm/wind-related weather events, in 2021
the country was mainly hit by rain/flooding-related events. These
often cause more extensive damage and are more complex to
manage, especially for the customer making the claim. In addition,
an exceptionally long and widespread storm/hail/wind-related event
crossed almost the entire country over a two-week period, from 16
to 29 June, and resulted in 20,000 claims.
Since 2019, Pacifica has been offering individual support to its
customers who have suffered personal injury to help them rebuild
their lives and overcome their disabilities. These services are
externally run by Karéo Horizon and Equiphoria.
Karéo Horizon, which focuses on helping the affected person regain
autonomy, operates a comprehensive Case Management system of
personalised, all-round support to assist them in creating a new life
plan adapted to their disability.
Equiphoria is a hippotherapy centre which uses horses to treat
the whole person, taking into account both their physical and
psychological needs.
The number of cases entrusted to our recent partner Karéo Horizon
has risen sharply, doubling between 2020 and 2021.
A total of 19 accident victims were supported to create a new life
plan (case management) in 2021, compared to 10 in 2020. And in
the area of services arranged directly with professionals (prosthetists
and orthotists, occupational therapists, architects, construction
cost consultants and others), support was provided to 26 accident
victims in 2021, compared to four in 2020.
ACCESSIBILITY FOR THE HARD OF HEARING
AND VISUALLY IMPAIRED
In 2018, Pacifica set up a specific partnership to make its telephone
service for claims reporting and assistance accessible to people with
impaired hearing, sight or speech (in accordance with the Digital
Republic law). The purpose of the partnership is to provide a special
reception service for them. Claims assistants have been trained
to handle their very specific needs. The service includes a sign
language interpreter and/or text transcription for the customer in real
time. This solution, at no extra cost to the user, is already available
to property & casualty and legal protection customers (individuals,
small businesses and farmers) of Crédit Agricole and LCL across the
existing channels: web portal and Pacifica smartphone app.
Since the partnership with Equiphoria began in 2019, 13 people
have attended personalised residential therapy courses during which
they have worked with a horse to rebuild their confidence and in
doing so reinforce their functional and cognitive abilities.
CUSTOMER RECOMMENDATION INDEX FOLLOWING A CLAIM(1)
2019
2020
2021
Pacifica
43 points
44 points
44 points
(1) Out of 4,507 Pacifica individual customers making a property & casualty claim
between 1 October 2020 and 30 September 2021.
Following a one-point increase between 2019 and 2020, Pacificas
CRI remained unchanged at 44 points in 2021.
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GROUP INSURANCE
The main Crédit Agricole Assurances companies have made a
commitment to honour the time frames for processing customer
complaints. Pacifica undertakes to deal with requests within 60 days
and 90% are handled within 30 days (in 70% of cases, an answer is
given in fewer than two weeks).
In 2018, the group insurance business introduced an analytical
approach to death & disability insurance. In 2019, a medical check
process was introduced and applied to the entire portfolio. The
employer company receives a report and, depending on absenteeism
levels, solutions may be proposed to help get employees back to
work. This approach was cemented in 2021 with the creation of a
digital dashboard laying out the information so that employers can
check it at any time.
In creditor insurance and death & disability insurance, handling
of complaints is assessed yearly and the results are reported to
Crédit Agricole Assurances’ Executive Committee. These yearly
assessments analyse trends and regulatory changes, and define
corrective measures. As part of a continuous progress approach,
the root causes of complaints are analysed in order to remedy
any dysfunctions observed and check that the handling process
is correctly applied. In addition, particular attention is paid to the
handling of complaints resulting from insurance mediation.
Complaints handling
Complaints are used alongside surveys to measure how satisfied
customers are with their experiences. Their satisfaction is key to
achieving excellence in relationships. Dissatisfied customers expect
a prompt response with clear and transparent information. They
want their questions to be answered and corrective action taken
where necessary.
2
Regular training about handling customer complaints is provided for
management teams in accordance with GDPR requirements.
Home care services
The procedure for handling customer complaints is regularly
updated so that each business line can improve the existing system,
particularly in terms of customer information about the avenues for
making a complaint, handling times for complaints and the existence
of a mediation charter.
The home care services market is a highly demanding sector that
long had a bad reputation, mainly due to a lack of professionalism
on the part of both the service providers and the carers. Crédit
Agricole Group set up Viavita in 2007. In January 2021, Viavita
became a 100%-owned subsidiary of Europ Assistance France,
when Pacifica acquired a 50% stake in Europ Assistance France.
Viavita is a French platform specialising in home care services. All of
the Groups clients can use it to set up and manage their services.
From the outset, Viavita built up a network of high-quality home care
service providers by drawing up a very demanding quality charter
to select only the best service providers based on essential criteria,
including quality of customer relations, quality of services proposed,
professionalism and training of carers, compliance with the terms of
the engagement, respect for the customers private life and requisite
approvals and authorisations. Thanks to its information systems,
Viavita can oversee the quality delivered by the service providers on
a daily basis, using a scalable scoring tool.
In France, the Crédit Agricole and LCL banking networks are the
main contacts for handling complaints about insurance policies.
Customers can contact the relevant insurance companies if they
are still not satisfied or if they have a claims handling issue and, if
agreement cannot be reached, they may also contact the mediation
service of the French Insurance Federation (FFA).
Predica has a set of procedures that include a periodic review of
the main reasons for complaints. This may lead to improving the
information provided to customers or amending procedures to make
them clearer and more explicit. Information from this periodical
analysis is included in a Voix du Client (customer voice) process
intended to steer the resolution of all customer grievances identified.
The key performance indicators for the complaints process and
major complaints are also reported annually to the Management
Committee.
Unclaimed contracts
As regards unclaimed life insurance policies, Predica, together with
the Crédit Agricole Group banks (Regional Banks and LCL), has
implemented procedures to find and identify beneficiaries. If these
initial efforts are not conclusive, the teams responsible for finding
the beneficiaries will then call on a network of specialised service
providers, including genealogy firms and private detectives.
Predica is currently conducting a wide-scale review of its Assistance
processes for its networks and customers, and setting up a
management system for them. This work should help to optimise
handling times and improve Predicas ability to understand and deal
with the issues reported by its policyholders.
Pacifica has developed key indicators to analyse complaints, thus
promoting a better knowledge of customer expectations, expressed
through dissatisfaction. As a result of this process, changes may
be made to certain contracts to make sure that the policyholders
have a clearer understanding of their contract. In parallel with these
indicators, Pacifica introduced a system of obtaining immediate
feedback from customers about their claims handling. More than
eighteen thousand policyholders were invited to give their opinion on
how their claim had been handled. Their opinions can be found on the
Crédit Agricole Regional Bank portals. This system supplements the
information gathered during annual surveys to measure policyholder
satisfaction.
Lastly, awareness-raising measures are taken with customers,
particularly when the contract is taken out and when key life events
occur. The purpose of these checks is to make sure that the
beneficiary clause is still appropriate for the family situation and in
accordance with the policyholders wishes.
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2
Under the “Privacy by Design” approach, privacy considerations
for the personal data of customers, staff and sub-contractors are
integrated into all new processes from the design stage.
Guarantee personal data protection
Crédit Agricole Assurances Group has implemented the provisions
of the General Data Protection Regulation (GDPR), which came into
effect on 25 May 2018.
Crédit Agricole Assurances seeks to build a lasting relationship with
customers in all its products. This recognition of the consistency of
measures put in place at all levels of the value chain is reflected by
the customer satisfaction rate.
As well as governing the collection of information without which our
business could not operate successfully, this regulation requires
all personal data processing to be described in detail, conducted
securely and carried out by accredited staff regularly trained in the
GDPR rules and the obligations arising from them.
Predica is working on improving its satisfaction rate and in 2019
launched a new methodology in order to achieve excellence in its
relationships. The scope taken into account, as well as means of
responding (increase from four to five means of responding), have
been revised.
Customer satisfaction rate
2019
93%
92%
93%
2020
93%
90%
96%
2021
93%
90%
97%
Pacifica(1)
Predica(2)
Viavita(3)
(1) Based on 4,507 individual Pacifica customers surveyed after a car or home insurance claim.
(2) Based on 3,621 customers that responded to a satisfaction survey on Predica’s main services.
(3) On the basis of 573 active customers interviewed by telephone by an independent organisation (Market Audit).
EMBEDDING ESG CRITERIA MORE DEEPLY IN THE PRODUCT OFFER
Crédit Agricole Assurances Groups product offering aims to respond
to the main social challenges, both human and environmental.
Insurance allows policyholders to directly face new risks.
guarantees a minimum income of €500 in cases of severe long-term
care needs, either to finance home care services or to cover part
of the costs of living in a care home. This solution also meets the
needs of families faced with a loved ones loss of independence,
by providing a range of services such as financing respite leave
with an allowance of €1,000 per year. Crédit Agricole Assurancess
healthcare partners are committed to providing a response within 72
hours and a solution within 30 days, for policyholders looking to go
into a care home. Their carers can also benefit from at-home training
in essential carer skills provided by a nurse. Regulations have been
expected to change for many years, which would allow for a better
positioning for this offering. At the end of 2021, Predica had around
159,100 long-term care policyholders.
To help all Group businesses to embed societal challenges more
deeply in their product offers, an approach and a tool (CSR reference
framework) were created and tested in 2020 and 2021. This
approach, which involves both internal and external stakeholders,
will be expanded to become part of the creation and revision process
for all product offers by 2025.
Reduce social vulnerabilities: ageing
population, disability, growing insecurity
of some customer segments, isolation
Based on these elements, Viavita, a subsidiary that provides home
care services, and Crédit Agricole Group initiated an approach called
“Living Well at Home”. This customer approach aims to support
seniors who wish to stay in their home as well as their carers.
Ageing and ageing well
Using a tablet application, the banking adviser can discuss the
senior customers life plans and needs as regards vital issues such
as social relationships, day-to-day life, and comfort and security in
the home. After the initial discussion, the tablet application provides
the customer with advice and prevention messages, as well as the
Groups solutions to meet the customers needs (home care services,
assistance in procedures, adapting the home, helpline and remote
monitoring, insurance, etc.). Customers who tried out this new
approach were highly satisfied as it gave them a real understanding
LONG-TERM CARE
90% of French people want to stay in their home as long as possible(1)
and two out of every three French people have a family member
who needs long-term care(2). Supporting the ageing population is
therefore a major challenge for the company and for society as a
whole.
To respond to this challenge, Predica offers long-term care insurance.
Approved by the French Federation of Insurance (FFA), its contract
(1) Opinion Way survey for the Observatoire de l’intérêt général conducted in March 2018 across a representative sample of 1,006 people (quota method).
(2) BVA and CNSA health barometer, 2014.
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of and information about useful solutions to support them in their life
plan. Bank advisors also particularly appreciate this approach, which
has enabled them to re-establish their links with older customers and
better understand their needs. The experiment conducted by three
Regional Banks in 2019 was convincing, and at the end of 2021,
seven Regional Banks had already implemented this human-led and
innovative approach in their region, and more than 10,000 older
customers had met with an advisor. Some twelve Regional Banks
are looking at taking up this approach in 2022.
Inclusion of vulnerable populations
SOLIDARITY POLICY
Many savers would like to invest in socially responsible investments
while still earning an acceptable return, in order to finance activities
that combat exclusion and promote social cohesion or sustainable
development. Predica launched a “Solidarity Policy” in 2013, the first
multi-fund ethical life insurance policy to win the Finansol label(1). It is
an innovative policy that combines savings and social benefits, with:
Meanwhile, work on support for seniors and their carers continues,
with the aim of better addressing the needs of family carers.
To this end, during 2022 Crédit Agricole will be setting up a self-
administered online assessment tool that carers can use to gain a
better understanding of their own needs and those of the person
they care for. It will provide them with tailored information about
solutions and services that they could find helpful.
z an ethical euro investment fund specially created for this contract,
including investments of 5% to 10% in social enterprises (via the
Finance et Solidarity investment fund managed by Amundi, Crédit
Agricole Groups asset manager). The remainder is managed in the
same way as Predicas general assets, which includes an ESG filter;
2
z a range of eight unit-linked funds:
z seven solidarity-based funds certified by Finansol, including
investments of 5% to 10% in social enterprises (via the “Finance
and Solidarity” investment fund for funds managed by Amundi).
The remainder is managed on the basis of ESG criteria,
INDIVIDUAL HEALTH
To respond to public health priorities, the Pacifica health offerings
for individual customers are ethical and responsible. Therefore, no
medical selection takes place, the coordinated healthcare circuit is
respected, minimum reimbursements (such as patient contributions
to consultations, pharmacy fees and hospital costs) are applied and
preventive procedures are covered. To support the increase in life
expectancy, Pacifica long ago raised the age limit for taking out its
contracts to 75 and has adapted its cover to better meet the needs of
these people (for example, housework hours if the person is unable
to move, and prevention actions such as free flu vaccinations).
z a Greenfin-certified fund(2).
Every year Predica sends “Solidarity Policy” customers a report
on the social impact generated by the contract funds (number of
jobs created or consolidated, number of people housed, number
of care beneficiaries, tonnes of waste recycled, number of micro
loans granted internationally, etc.). For unit-linked funds, the social
impact is related to each funds total assets under management on
the market.
In addition, health products and services have included 100%
Santé since 1 January 2020 in order to support the “nothing to pay”
principle for our customers and thereby reduce incidences of denial
of care for the most vulnerable.
In 2021, the Solidarity Policy featured on the marketing and
communications plan for the Regional Banks, and was promoted
during solidarity finance week (8 to 15 November 2021). New funds
have been added to enrich the existing range.
PERSONAL ACCIDENT INSURANCE
At the end of 2021, the Solidarity Policy’s performance was as
follows:
In June 2018, Pacifica revamped its personal accident insurance
offering. Apart from raising the age limit to 75, Pacifica also paid
close attention to older customers, with an extension of cover to their
grandchildren (under the age of 18) when in their grandparents’ care
and in their parents’ absence. In 2019, the extension of cover was
extended to nephews and nieces under the age of 17, in the event
of temporary care. Childcare is costly and people are increasingly
turning to family members for their childcare needs, particularly when
returning to a low-paid or insecure job. It was therefore essential to
find a “full” protection solution covering the children when in the care
of other close family members. Pacifica has also added Coup Dur
50/50 to its insurance cover, which pays out €50 a day for people
over the age of 50 if they are hospitalised for more than 48 hours
within a limit of 60 days per insured event.
z €31.6 million in assets under management (up 33% compared
with end-2020);
z Contract sold by 24 Crédit Agricole Regional Banks.
PARTICIPATION IN THE COMPLÉMENTAIRE SANTÉ
SOLIDAIRE SCHEME (FREE TOP-UP HEALTH INSURANCE)
On 1 November 2019, the ACS(3) and CMU-C(4) merged to become
Complémentaire Santé Solidaire to improve access to healthcare for
people who were eligible for the ACS. This new scheme offers a
unique and regulated level of cover. Customers are still means tested
to ensure that they are eligible. Pacifica has decided to continue
taking part in the scheme and has therefore modulated its product
offering and updated its processes.
(1) The Finansol label guarantees that the funds invested will be used to finance activities with a high social value and that the fund management company will provide
regular, reliable and clear information.
(2) Greenfin certification provides a guarantee that the funds are used to finance businesses contributing to the green economy and are not offered to the nuclear or fossil
fuel sectors.
(3) ACS is a State aid that covers all or part of a person’s top-up health insurance contributions. It is allocated according to income and household composition and the
amount allocated depends on beneficiary’s age. Since 1 July 2015, around ten organisations, including Pacifica, have been authorised to offer top-up healthcare policies
for beneficiaries of the ACS state aid.
(4) CMU-C = Couverture Maladie Universelle Complémentaire (free top-up health insurance).
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2
POINTS PASSERELLE
Car insurance
Points Passerelle is a mechanism for helping Crédit Agricole
customers in financial difficulties following a life crisis such as job
loss, separation, death, illness, etc. They receive free guidance and
advice from dedicated advisers who help them get back on their
feet financially. These customers should not have to give up their
mobility or have to drive without insurance due to financial difficulties.
On the contrary, a car is often essential when looking for a job. We
have therefore introduced a scheme to reimburse six months of
car insurance premiums for these customers, both those already
insured by Pacifica and new subscribers. Since December 2021, the
scheme also removes the excess in the event of a claim. It has also
been expanded to cover motorcycles. The financial cost is shared
between Pacifica and the Regional Banks offering the scheme.
Pacifica promotes the use of electric vehicles by offering a Bonus
Vert (green bonus): a €100 refund in the first year for every policy
taken out to cover an electric vehicle. This bonus can also be added
as an additional clause when switching to an electric vehicle.
Pacifica is also adapting to new uses and covers insurance needs for
ride sharing (driver injury, protection of passengers, including when
they take the wheel, and assistance). For policyholders travelling less
than 7,000 kilometres a year, Pacifica applies a premium reduction
of 10%.
As a universal bancassurer, Crédit Agricole Assurances believes that
everyone deserves to be properly protected against lifes risks. To
this end, it has integrated an inclusive insurance solution into its new
motor insurance range. Eko (Primo for LCL) is available to all clients
and includes:
SOCIAL ACTION FUND
Since 2018, the Group insurance business has taken several social
action initiatives for a few targeted large accounts by setting up a
special assistance fund (fed by various mechanisms) intended to
meet the exceptional healthcare needs of employees for care not
covered by the Group insurance contract. This approach continued
to be implemented in 2020, and in January 2021 the solidarity fund
was rolled out to cover all our policyholders, as part of our Group
health insurance contracts.
z driver injury protection, up to €2 million with no minimum amount,
with cover included for all vehicles (insured, borrowed, hired,
bicycles, etc.);
z civil liability;
z legal protection;
z roadside assistance, with a minimum distance of 25km from home;
z attractive prices;
Combat climate change by encouraging
virtuous customer behaviour
z access to an advisor and to the full range of online services.
Since 2018, Pacifica has extended its motorcycle insurance to cover
new types of electric vehicle, thus meeting insurance needs and
supporting new urban mobility solutions.
The frequency of serious weather events such as hail, drought, flood
and severe cold is increasing. According to experts and the latest
IPCC reports, these changes are due to increased greenhouse gas
emissions generated by human activity. The cost of natural disasters
in the years to come will be exponential if people do not change their
behaviour. Insurance can help limit these greenhouse gas emissions
by encouraging policyholders to behave in a more environmentally-
friendly way. It also provides support in high-risk situations.
Reforestation campaign
Forests are the worlds second-largest carbon sink and an essential
element in biodiversity. Action to protect forests is essential to help
limit the effects of climate change both locally and globally. In 2019,
therefore, Crédit Agricole Assurances strengthened its commitment
to reforestation and sustainable forestry in France by pledging
to plant a tree for every eligible life insurance or death insurance
contract taken out, in partnership with Reforest’Action. Customers
are provided with full information about the topic and they are
involved in the approach, as they are invited to choose from several
different plantation projects when taking out their contract.
Comprehensive home insurance
Crédit Agricole Assurances has introduced insurance cover for
renewable energy facilities (solar panels, wind turbines) as part of its
comprehensive home insurance and all-risks business and farming
insurance policies. These products also include energy producer civil
liability in the event of harm caused to third parties.
In 2021, there were 336,998 trees planted in France thanks to this
campaign. Since 2019, a total of 940,934 trees have been planted,
offering 2,822,802 shelters for animals and creating 134,419 days
of work that cannot be moved offshore.
The 25% premium reduction on the first year of home insurance
initially offered to people taking out an eco-PTZ loan (interest-free
loan to finance work to improve a buildings energy efficiency) was
then extended to the Energy Economy Loan. More flexible than an
eco-PTZ loan, this loan finances work designed to save energy,
for example insulating walls and glazed surfaces, purchasing a
condensation boiler, etc.
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include unit-linked property funds with SC Immo durable. Formula-
based funds followed in mid-October with Amundis first responsible
formula-based fund, Sélection France Environnement.
Charity donations
From 1 May until 30 September 2021: for each payment into an
eligible life insurance contract by a customer, Crédit Agricole
Assurances donated €10 to local charities selected by the Regional
Banks. Through the 29 Regional Banks involved in the initiative,
€593,980 were donated to 130 charities working to tackle social
and environmental issues.
At the end of 2021, 106 unit-linked funds offered by Predica had
received one or more of the SRI, Finansol and Greenfin labels.
CAA has pledged to quadruple the volume of outstandings on
responsible unit-linked funds compared to the end of 2020, to
reach €12 billion by 2025.
Responsible Investment
At the end of September 2021, the volume of outstandings on
responsible unit-linked funds stood at €7 billion. At the end of 2020,
it was €3 billion. This sharp rise can be attributed to increased
inflows to these funds, to market effects, and also to labels awarded
to existing funds.
Predica offers socially responsible unit-linked funds in the multi-fund
life insurance products distributed by its networks. These socially
responsible unit-linked funds offer primarily thematic and best-in-
class approaches.
2
As of 2020, rolling out this responsible investment approach has
formed part of an overall approach with regards the networks in
cooperation with Premundi and Amundi (events, sales techniques,
pitch, etc.). In July 2021, an “engaged and responsible” range
was launched through the Regional Banks network, accompanied
by specific marketing material. With this range, customers can
choose to invest in products that are working to tackle the major
environmental, social and environmental challenges facing the world
today. In September, this responsible product range was extended to
In the regulatory sphere, the Sustainable Finance Disclosure
Regulation (SFDR) came into force in 2021, increasing transparency
around responsible investments. As a result, the life insurance
contract guides were made clearer for products classified as
“Article 8” and “Article 9”, and for certified products. Sustainability
information for the euro product is now provided in a specific
contractual document.
STEPPING UP THE PREVENTIVE APPROACH
Prevention, as supported by a dedicated governance body – the
Crédit Agricole Prevention Committee – has been an ongoing theme
since 2012 in the form of coordinated actions, which are planned and
assessed in the light of their usefulness for customers. This has given
rise within the Crédit Agricole Group to unwavering and unanimous
support for its importance for “individual and collective wellbeing”.
The implementation of a prevention-led approach is concrete proof
of the Groups support for its customers.
with customers once again living through periods of lockdown
followed by more relaxed restrictions, advice and information has,
as in 2020, been more focused on personal accidents, on road risks
and on cyber-risks, highlighting three situations that customers may
encounter in their everyday lives (cyber-bullying, screen addiction
and data protection). Particular emphasis has been placed this
year on encouraging customers to think about risks they encounter
when they are moving around and sharing the road with other
users, especially given the increasing use of motorised personal
transportation equipment.
The Covid-19 health crisis highlighted the importance of prevention,
in the form of protective measures, in stopping the virus from
spreading. Even now, it remains an important mechanism for
keeping people safe.
Crédit Agricole Assurances is also continuing to raise customer
awareness through prevention advice included in:
This historic event has confirmed its belief in the importance of
prevention and Crédit Agricole Assurances has stepped up its
support for its customers through a number of initiatives to raise
awareness about the risks to which they are exposed and which
are covered by an insurance policy. Customers are provided
with relevant prevention advice for their situation, along with
recommended protection measures or specific training. This year,
z the general terms and conditions of all insurance policies written
by the property & casualty subsidiary, which can be found in the
customers account area of the online bank;
z during meetings between advisors and customers in relation to their
business activity;
z during specific workshops organised as part of larger events.
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2
In 2021, the “common thread” theme initiated in 2019 concerning
raising awareness about common personal accidents continued,
with a programme including a digital game “Halte aux chutes” (“Stop
the falls”) as well as an awareness-raising initiative based on virtual
reality. This innovation concerned the five most common household
risks for children (burns, falls, bumps, suffocation and poisoning) and
was supplemented in 2020 with a module on preventing falls in the
home among the elderly, which can this year also be accessed by
bank advisors on their tablets.
To help to safeguard the businesses of farming and professional
customers, a network of over 23 prevention experts has been
put together within the Regional Banks to provide a local service.
Prevention experts undergo high-level training resulting in
a
qualification at IFCAM, the Crédit Agricole Groups university. This
year, a digital self-assessment tool to prevent hay heating has also
been made available to our farmer customers, together with a
downloadable good practice guide.
Crédit Agricole Assurances supports the Regional Banks in offering
fun, educational events for their mutual shareholders on preventing
road risks, personal accidents, first aid or risks of falling for the
elderly. As of this year, this also includes prevention of digital risks.
Around 20,000 people took part in these events in 2021, held in
partnership with specialist prevention associations and providers.
This prevention advice was also made available to member
shareholders at the annual general meetings of the Crédit Agricole
Local Banks, which this year again carried on the theme of new
forms of mobility with motorised personal transportation equipment
and prevention of climate risk.
Extra customer support is provided in relation to certain themes or
for certain groups:
The weather alerts service launched in 2020 in partnership with
Predict, the French market leader in this area, has continued to be
rolled out. In the 11 months to the end of November 2021, more
than 8.2 million text messages were sent to customers affected
by a weather event to encourage them to stay safe and to provide
them with preventive advice for the weather conditions they were
experiencing (heatwave, storms, strong winds or extreme cold).
z a free preventive driving course is offered to young drivers, who
are especially likely to be involved in road accidents. The course
teaches them how to handle their vehicle in emergency situations.
A study conducted in 2019 shows a reduction in the frequency of
accidents causing personal injury and material damage of around
17.5% over the period from 2014 to 2017 for customers who took
the course, compared to a control Group who had not completed
the course;
Lastly, the business insurance offer created and rolled out from
2020 by Pacifica was strengthened in 2021 when a risk prevention
engineer joined the team to support the proactive preventive
measures offered:
z for professionals and farmers, training in environmentally friendly
driving is offered to everyone taking out a business motor insurance
policy;
z the comprehensive system of risk and prevention visits carried out
when taking out a multi-risk business insurance policy;
z the ability to purchase high-quality protective equipment at
low prices: smoke detectors, carbon monoxide detectors, fire
extinguishers for all types of fire, hay probes for farmers;
z a risk management approach allowing for exhaustive analysis and
information on how to prevent the risks to which businesses are
exposed (whether covered by an insurance policy or not);
z the option of benefiting from negotiated services for electrical
systems checks, CCTV systems to prevent theft and remote
assistance for the elderly;
z the road risk prevention pack offered to every business taking out
a Vehicle Fleet insurance contract includes a one-hour telephone
audit (analysis of the vehicle fleet, drivers, tools and the training plan)
and an e-learning module (raising staff awareness of the various
risks and training them in responsible driving), all provided by Actua
Formation, Pacificas go-to” partner for road risks;
z support for customers who have made repeated claims. After two
claims of the same kind, customers receive personalised advice
by letter with an offer for turnkey services suited to the nature of
their claim, for example the contact details of a CCTV partner if the
claims were for theft or the contact details of a partner to check
electrical systems if the claims were for electrical damage;
z proposed training in environmentally friendly driving for employees.
In 2018, Crédit Agricole Assurances rolled out the Crédit Agricole
Ma Santé app to help policyholders look after their health, including
specialist and personalised content on various health issues,
guidance through the healthcare process, online advice and
consultations and health coaching proposals tailored to the person
or type of job. 70% of policyholders are now registered with the
platform, which in 2020 also provided information about Covid-19.
z proposal of insurance products including support services to help
customers and their relatives in the event of death, dependency or
disability. Assistance contracts also complement the range of death
& disability cover, thereby providing access to preventive advice.
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SUPPORTING CUSTOMERS FACED WITH NEW RISKS
solar canopies). Insurance for these facilities is essential to protect
the renewable energy production business and the farm itself.
Pacifica has developed a specific insurance offer to ensure these
facilities are covered in the event of a claim. It has positioned itself
at the heart of the development of the agricultural renewable energy
business by taking part in working groups with GRDF to draw up
practical guidelines, as well as supporting Crédit Agricoles Regional
Bank network on the ground through training, webinars and
technical support for advisors on these new risks. As a result of all
these measures, the number of farms producing renewable energy
insured by Pacifica doubled between 2014 and 2021.
Help the agricultural world make its transition
a success
Contribute to increased food sovereignty
Pacifica helps farmers to become more resilient in the face of the
challenges of climate change, by offering insurance for most types of
crops (field crops, vineyards and orchards) to protect against almost
all weather events that may affect them including drought, hail,
excess rainfall, floods, storms and frost. At the end of 2021, Pacifica
managed around 28,000 climate insurance policies (harvest, hail and
pasture insurance).
2
The damage caused by cyclone Klaus in 2009 demonstrated the
need to exploit and redevelop Frances forests, most of which are
privately owned. Insurance is a way to protect this natural heritage
and keep it functioning as a carbon sink because, in the event of
a storm or fire, a forest is more likely to be replanted if it is insured
than if it is uninsured. A forest can only act as a carbon sink if it
is replanted – if it is left abandoned, it cannot. Pacifica has been
supporting forest owners for ten years. It offers forest insurance to
cover them for the financial consequences of fire, storms, natural
disasters and their civil liability. At the end of 2021 it was the market
leader, with around one million hectares covered.
For the last 11 years, a research initiative into new agricultural risks
(mainly climate-change related) and potential responses has been
carried out in active partnership with Université Paris-Dauphine,
Université de Paris-Nanterre, several research laboratories and
Airbus Defence and Space. From the outset, this initiative was an
opportunity to work on solutions to protect against the new risks
faced by agriculture as a result of weather, health and market
events. It led to the development of pasture insurance. The Crédit
Agricole Grameen foundation is involved in this research work so
that operational insurance solutions for crops can be offered in
developing countries.
Over the last three years, the question of the agricultural transition
has been brought within the scope of the work, with the aim of
identifying the new risks relating to new agricultural practices. As the
area of land farmed organically continues to increase (doubling in
five years) and new more environmentally friendly farming practices
appear, Pacifica looks to its research work to help it constantly
adapt its agricultural insurance offer to provide a tailored solution
for farmers making the transition, with both harvest insurance and
farm insurance. To build on its expertise in this area, Pacifica plans
in its future work to combine the use of satellites with plant growth
modelling.
Manage pollution risk
The law of 1 August 2008 created a new environmental responsibility
for companies based on the “polluter pays” principle. The law
requires the operator to take all preventive and protective measures
to avoid all risks. In the event of environmental damage (soil pollution,
damage to surface and underground water quality, preservation of
species and protected natural habitats), the operators obligations
include repairing damage and restoring protected natural habitats,
protected areas and species. Pacifica has therefore included cover,
at no additional cost, in its all-risks business and agricultural policies
for the cost of preventing imminent damage to the environment.
This cover enables the operator to remain solvent in the event of
environmental damage.
This commitment to supporting agriculture through the transitions
it is undergoing is a part of Crédit Agricole Groups societal project
and also falls within the new framework of public/private solutions for
managing agricultural risks, as is the case for the harvest insurance
product, for example.
Asbestos is very common in agricultural buildings built before 1997.
If the building is damaged, for example by fire or storm, the asbestos
must be removed when repairing or rebuilding it. Asbestos removal
is a costly operation and requires specialist skills. The all-risks
agricultural and business policies include unlimited reimbursement
of asbestos removal costs following a claim event.
Enable French agriculture to play a full role
in fighting climate change
Given the focus on the transition to greener energy and with
agricultural incomes increasingly volatile, the development of
renewable energy is a golden opportunity for farms with their
considerable biomass and land resources. The number of anaerobic
digestion facility projects in the farming industry has therefore
increased sharply (with more than 800 in France), as has the number
of photovoltaic installations on roofs or in fields (solar trackers and
Since early 2022, Pacifica has been part of a co-reinsurance pool
(Assurpol). This enables it to offer, as part of its multi-risk business
policy, more extensive cover for pollution that is both accidental and
gradual, to cover both the consequences caused to third parties and
those suffered by the policyholder. This cover is particularly important
for businesses with installations that are classified for environmental
protection reasons (ICPE) as they are more exposed to these risks.
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2
z loss of income in the event of cancellation following an insured
Adapt products to new uses and behaviours
event;
Portability of driver protection insurance for rented
vehicles (car and motorcycle insurance)
z civil liability in the event of harm caused to travellers, food poisoning
and the customers safekeeping liability.
New driving practices are emerging as a result of the sharing
economy. Ride sharing and car sharing are the main examples.
Pacifica accompanies them with, in particular, cover for both
passengers and driver and liability cover for car lending. However,
insurance for peer-to-peer, business-to-consumer and self-service
car hire is generally of poor quality, particularly as regards driver
protection. To strengthen its position as a responsible bancassurer,
Pacificas car and motorcycle insurance policies now include
portability of the “driver protection” cover for hire vehicles. Customers
with a Pacifica car insurance policy will therefore be covered for
driver injury protection for up to €2 million with no minimum amount
in the event of an accident during the hire period, in addition to the
cover provided by the car hire operators insurance. For motorcycle
insurance customers, driver injury protection cover portability will be
limited to €1 million. This additional feature is automatically included
in all car and motorcycle policies, at no extra cost.
Healthcare for young people abroad
Since 1 July 2018, Pacifica has supported students going abroad on
a language course, for an au pair job or to study. Healthcare costs
can be very costly in some countries and often, their healthcare
cover in France is not valid in other countries. This new product
offer gives Crédit Agricole Assurances an opportunity to maintain a
relationship with these young people during their stay abroad. It is
available to anyone under the age of 31 and covers reimbursement
of their healthcare costs with no excess, a 24/7 multilingual hotline
and assistance cover valid worldwide.
Cover for harassment or cyber-bullying as part
of Personal Accident Insurance policies
Pacifica will pay out for the most minor after-effects of a personal
accident (minimum of 1% permanent functional impairment).
Children under the age of 26 can also be covered for psychological
support in the event of harassment or cyber bullying. In todays world
of ever-present smartphones and social networks, bullying among
schoolchildren no longer stops at the school gates. Pacifica has
therefore introduced this cover to support children who are victims
of bullying during what can be very difficult and sometimes violent
times.
From December 2021, to help customers whatever mode of
transport they choose and support environmentally friendly solutions,
driver injury protection cover has been extended to include all
vehicles driven or ridden by the policyholder: the insured vehicle and
borrowed or hired vehicles, as well as bicycles owned or temporarily
hired by the policyholder or their spouse.
Boat sharing with the Assurance Plaisance policy
Cyber-protection for small businesses, farmers,
companies and associations
New features offered by Pacifica include “policyholder injury
protection” included in all policies, plus a “boat hire” option to cover
the boat when hired out (trips to sea or nights in dock).
The Covid-19 pandemic turned the way people live and work upside
down, with a dramatic shift to digital tools which is still ongoing. In
addition, exposure to risks has increased, as is sadly demonstrated
by the finding that six in ten SMEs go out of business within six
months of a cyber-attack(1).
Insuring new types of electric vehicle
In the last few years, new types of electric vehicle have appeared
in towns, such as electric scooters, hoverboards, monowheels and
e-bikes. Pacifica has devised an insurance solution for this new
means of mobility by making them eligible for insurance under the
motorcycle policy.
Conscious of this, on 1 January 2019 Pacifica began protecting its
customers against these risks with its Cyber-Protection product offer.
Cover includes assistance from IT specialists to help the company
restore its data and systems and also access to expert support
(lawyers, communications experts, data recovery specialists, etc.).
In addition, policies include cover for damage related to cyber-
fraud and cyber-extortion, and “Cyber civil liability” cover for losses
suffered by third parties if their data is breached, used maliciously or
attacked (identity theft, virus transmission, etc.).
House sharing with the “rental accommodation
pack” in home insurance policies
With the boom in the sharing economy, more and more people
are letting their homes out to travellers such as holiday makers,
tourists and businessmen, in order to make some extra money.
Hosts either make the entire home available, or just one room, for
one or more nights, or even the entire school year. In most cases,
hosts use dedicated platforms such as Airbnb and HomeAway. In
these conditions, Pacifica has adapted its home insurance cover
to meet the new needs driven by the sharing economy. The “rental
accommodation pack” is aimed at customers exposed to specific
risks when they let out their main or second home:
An income protection option is also available to cover total or partial
business interruption following a cyber-attack, or if the policyholder
cannot operate their business because their IT service provider is
unavailable following a cyber-attack (cloud, etc.) This option also
includes cover for restoring the policyholders information system if it
is corrupted as a result of a cyber-attack.
z theft and vandalism by travellers;
(1) Source: “Compagnie des Experts” congress on cyber threats, October 2021.
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ACTING AS A RESPONSIBLE INVESTOR
As a leading institutional investor and signatory of the Principles
for Responsible Investment (PRI), the Crédit Agricole Assurances
Group is aware of its responsibilities with regard to the sectors
and issuers in which it invests. Crédit Agricole Assurances takes
environmental, social and governance (ESG) factors into account
when analysing, making and monitoring investment decisions, and
has an appropriate reporting system to measure the progress made.
Some sectors are also given priority with regard to the importance
of certain social issues (health, renewable energy, financing of
the economy) and in line with Crédit Agricole Groups areas of
excellence. Since the adoption of Article 173-VI of the French law
on energy transition for green growth, Crédit Agricole Assurances
Group has published an ESG-Climate report, available on its website
2
EMBEDDING ESG CRITERIA MORE DEEPLY IN INVESTMENT DECISIONS
In 2018, Crédit Agricole Assurances won the Global Invest
Sustainable Insurance Company of the Year award at Agefis Global
Embedding ESG criteria in all asset classes
Invest Sustainable Awards on 11 October 2018, rewarding it for the
quality of its non-financial approach (integration of ESG criteria in
Amundi filter
Crédit Agricole Assurances relies on the expertise of Amundi, Crédit
Agricole Groups asset management company, as regards integrating
non-financial (environmental, social and governance) criteria. Amundi
has produced a set of 37 criteria based on the laws and directives in
force and on universally accepted principles. The weighting of each
of these environmental, social or governance criteria was determined
in line with the issues specific to each business sector.
investment management processes, contribution to financing the
energy transition, clarity and transparency of its ESG report, etc.).
In 2021, the scope of application of ESG filters was extended to
sovereign and supranational debts in the bond portfolio and also
listed securities in the diversification portfolio.
Real estate investment
Within each business sector, Crédit Agricole Assurances Group
invests in European companies with the best ESG practices.
Crédit Agricole Assurances Group continues to increase the
proportion of real estate assets with environmental certification (such
as HQE, BREEAM and LEED) in its office property portfolio. All new
programmes now include environmental certification.
Crédit Agricole Assurances Group will not invest in issuers proven to
have repeatedly breached all or some of the ten principles of the UN
Global Compact. Likewise, all issuers that design, manufacture or
sell controversial weapons (cluster bombs, etc.) are excluded from
investment portfolios.
At the end of September 2020, Crédit Agricole Assurances held
around €11 billion by value of certified floorspace, equal to around
1.8 million m2 of certified floorspace out of a total of over 4.3 million
m2. Around 42% of office space in the portfolio is certified.
Crédit Agricole Assurances excludes certain sectors. It has applied
an exclusion policy to the tobacco industry since 2017.
Amundis rating methodology already applies to all managed
portfolios. For bond portfolios, the Investment department also
applies its own ESG assessment filters.
Developing shareholder engagement
Crédit Agricole Assurances is a committed shareholder and votes
directly for its strategic investments. They are managed by the
Investment department which sits on the Board of Directors of
companies in which Crédit Agricole Assurances is a shareholder.
Crédit Agricole Assurances encourages the companies in which
it invests to communicate more about the ESG aspects of their
business.
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Acting as a responsible investor
2
FINANCING A LOW CARBON ECONOMY
In 2021, Crédit Agricole Assurances supported the development of
Withdrawing from the coal industry
renewable energy in Italy as Edisons financial partner by acquiring
49% of the Edison Renewables platform. It will contribute to
increasing Edison Renewables’ wind and photovoltaic installed
capacity to 4GW by 2030.
In line with the Paris Agreement, Crédit Agricole Assurances
has undertaken to remove coal from its investment portfolios
by 2030.
Other investments continue in parallel, in particular in France with
Urbasolar.
To combat global warming, Crédit Agricole Group has strengthened
its coal exit policy by lowering its exclusion thresholds and using the
list published by NGO Urgewald in its analyses.
In addition, Crédit Agricole Assurances has announced that in
partnership with ENGIE, it will be acquiring Eolia Renovables, one
of the largest independent renewable power producers in Spain.
The transaction covers the ownership and operation of 899MW of
operating assets (821MW onshore wind and 78MW photovoltaic)
and a 1.2GW pipeline of renewable projects.
Crédit Agricole Assurances has applied a specific coal industry
policy to its investment portfolios since 2016. The policy is
reinforced each year by excluding:
z in coal extraction, issuers generating over 25% of their
revenue from this activity or producing 100 million tonnes or
more of coal annually;
Crédit Agricole Assurances continues to support the shift to a low
carbon economy by investing in the energy transition, an approach
that dovetails perfectly with Crédit Agricole Groups climate
commitments. CAA aims to double its investments in renewable
energy by 2025 to reach installed capacity of 10.5GW, equal
to the average annual energy consumption of four million French
households. By the end of 2021, investments represented around
8.5GW of installed capacity.
z in electricity generation (coal-powered), issuers deriving 50%
or more of their total revenue from this activity;
z in electricity generation and coal extraction (threshold
between 25% and 50%), issuers that do not intend to reduce
the percentage of their revenues from these activities.
Additionally, in June 2020 Crédit Agricole Assurances invested
alongside 11 other institutional investors in the three “Ambition
Climat” funds coordinated by Caisse des Dépôts and supported by
the French Insurance Federation.
Investing in renewable energy
In parallel, Crédit Agricole Assurances continued to invest in green
bonds in 2021, increasing its holding to a total of €7.3 billion.
Crédit Agricole Assurances has pledged to double its
investments in renewable energy between 2020 and 2025 to
10.5GW, equal to the average annual energy consumption of
four million French households.
Calculating the carbon footprint
of investment portfolios
Crédit Agricole Assurancess investment strategy is in keeping with
Crédit Agricole Groups policy and in particular the Climate strategy
published in the Medium-Term Plan (MTP) in June 2019 and the
societal project published on 1 December 2021. Crédit Agricole
Assurances therefore also invests in renewable energy through
energy infrastructures mainly located in France.
By signing up to the NZAOA in 2021, Crédit Agricole Assurances
committed to reducing the carbon footprint of its listed equities
and corporate bond investment portfolios by 25% between
2019 and 2025.
Crédit Agricole Assurances takes a proactive approach to reducing
the carbon footprint of its asset portfolios, relying on the two drivers
described earlier.
In 2013, Crédit Agricole Assurances signed its first partnership with
ENGIE. This was reinforced in 2019 in the area of onshore wind
power.
The carbon footprint is an indicator that measures the greenhouse
gas emissions generated by the operations of companies in which
Crédit Agricole Assurances invests. It uses two methods to calculate
the indicator: an issuer approach for part of the portfolio and an
overall approach for the portfolio as a whole.
In 2017, a second partnership was signed with Quadran, which has
since been acquired by Direct Energie and then by Total Energies.
Since 2018, Crédit Agricole Assurances has therefore been the
leading institutional investor in the energy transition, committed to
developing local economies in France through its major investments
in infrastructure and renewable energy.
Amundis bottom-up approach focuses on calculating greenhouse
gas emissions at the level of corporate and government issuers. The
top-down approach developed by CA CIB (Crédit Agricole Corporate
& Investment Bank) maps greenhouse gas emissions across the
entire asset portfolio by business sector and geographical area.
Crédit Agricole Assurances has also built a strategic partnership with
ENGIE to develop renewable energies in Europe.
In December 2019, Crédit Agricole Assurances, as part of a
consortium with ENGIE and Mirova, acquired the Portuguese
hydroelectric portfolio of EDP, with hydroelectric production capacity
of over 1.7GW. This acquisition in Portugal has strengthened Crédit
Agricole Assurancess commitment to the energy transition in
Europe, a major pillar of the Groups climate strategy, with partners
recognised for their expertise in this field.
The two methods are described in the ESG-Climate report.
The overall objective of reducing greenhouse gas emissions across
the entire portfolio is based on an annual average reduction in line
with national and international objectives (see ESG-Climate report).
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Acting as a responsible company
ACTING AS A RESPONSIBLE COMPANY
OBSERVING ETHICAL BUSINESS CONDUCT
The Compliance function has drawn up a number of documents,
including:
Fostering an ethical culture
In keeping with Crédit Agricoles values (Proximity, Responsibility,
Solidarity), Crédit Agricole Assurances has begun in-depth work
on developing an ethical culture that goes beyond employee
engagement, which is already strong. This is a long-term project and
will comprise several stages.
z the Ethical Charter adopted by Crédit Agricole Group, translated
into ten languages and given to all new Crédit Agricole Group
employees;
2
z the Code of Conduct, drawn up jointly with the Corporate Social
Responsibility department;
A Crédit Agricole Ethical Charter, drawn up by Crédit Agricole
Assurancess parent company, was distributed to all employees in
June 2017. It is always available on the entitys Intranet.
z the Fides programme, comprising procedural memos setting out
the regulations in terms of compliance.
The Code of Conduct distributed since 2018 to all Crédit Agricole
Assurances employees and externally is updated regularly:
Crédit Agricoles Compliance department must also make sure that
efficient mechanisms are in place to ensure effective compliance. To
do this, the Compliance function in the Groups entities:
z it is intended for all business lines and comprises themed guidance
sheets setting out Crédit Agricole Assurances’ commitment, how
its commitment is put into practice, what to do and what not to
do, and practical examples specific to each theme. Four areas are
addressed: customer and supplier relations, labour, environmental
and social issues, anti-corruption, and protecting the Groups
reputation;
z advises operatives by giving opinions on transactions where it is
asked to do so;
z takes part in the product marketing process (from design to
distribution) and in sales and customer needs analysis strategies to
provide them with a suitable offering;
z issues compliance notices to the business lines;
z there is one single Code for all of Crédit Agricole Assurancess
employer entities and its subsidiaries, thus strengthening a shared
ethics and compliance culture;
z identifies conflicts of interest in line with the Group conflict of interest
policy;
z draws up compliance training plans and makes sure that employees
z to drive its commitment to ethics yet further, Crédit Agricole
Assurances has chosen to publish its Code internally and externally.
It is distributed internally to all Crédit Agricole Assurances entities
(Intranet, news stream, presentation video, specific article in the
weekly newsletter) in both French and English to make it accessible
to all employees, including those working internationally. In addition,
it is available on corporate websites for external visibility.
complete the requisite compliance training;
z ensures that systems and operations function smoothly.
The Compliance function uses the following resources for this
purpose:
z risk mapping to evaluate non-compliance risks within each entity;
z translating compliance standards into procedures, in conjunction
Deploying a responsible compliance approach
with the business lines;
Compliance means adherence to legislative and regulatory
provisions specific to insurance, banking and finance, industry and
ethical standards and practices, and the instructions issued by
the executive body. Compliance contributes to stakeholder trust
(customers, employees, investors, regulators, suppliers, etc.) in
financial institutions by preventing the risk of judicial, administrative
or disciplinary sanctions, major financial loss or reputational damage.
z reporting on compliance risks and action to assess the
implementation of compliance arrangements;
z financial security tools including profiling software and customer
account monitoring tools which are used to detect unusual and/or
suspicious transactions, screening tools used to ensure compliance
with asset freezes and embargoes, and information sharing tools
which are used within Crédit Agricole Group;
The Crédit Agricole Compliance department defines the policy
implemented within Crédit Agricole Group to prevent non-compliance
risks, such as money laundering, financing of terrorism, violation
of embargoes, market abuse, conflicts of interest, inadequate
protection of customer or employee personal data, or poor advice.
z compliance tools, mainly those used to manage employees who
hold insider information, and tools to prevent and manage conflicts
of interest;
z tools to ensure compliance with disclosures of notifiable interests
in securities giving access to the capital or voting rights of issuers.
The Compliance function has 60 full-time equivalent (FTE) employees
structured as a business line within Crédit Agricole Assurances
Group in order to ensure harmonised compliance and financial
security practices.
A training and compliance plan (Fides) is in place at all Crédit Agricole
Assurances Group entities in France and abroad. Training in the
various areas of compliance is provided either face-to-face or via
e-learning, as applicable.
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Anti-money laundering and terrorism financing
Prevention and detection of corruption
Crédit Agricole Group places extreme importance on the prevention
of money laundering and terrorism financing, as well as compliance
with international sanctions (asset freezes and embargoes).
In line with its traditional values, Crédit Agricole Group believes that
combating corruption is an important element of good business
practice.
The Groups Compliance department is responsible for implementing,
across the entire Crédit Agricole Group, measures to prevent money
laundering and terrorism financing, and to ensure compliance with
international sanctions.
Crédit Agricole Assurances Group also began work in 2018 on
bringing its systems into line with the new requirements arising
from the Sapin 2 anti-corruption law. Measures included appointing
an anti-corruption steward, specific corruption risk mapping, the
introduction of a Code of Conduct aiming to prevent inappropriate
behaviour, and a whistleblowing procedure.
The overall system is strengthened continuously in response to
regulatory and risk assessment developments.
Anti-corruption training for employees is available primarily through
e-learning.
Crédit Agricole Assurances Group implements anti-money
laundering and terrorism financing training programmes within its
various entities.
At the end of 2021, on average across the reference cycle, over
90% of relevant employees in Crédit Agricole Assurances Group
had received training in:
Training has also been provided in international sanctions. Annual
training for all employees has been provided to help them understand
international sanctions and to become familiar with and know how to
comply with the various applicable laws and regulations.
z day-to-day compliance (95%);
z external fraud prevention (97%);
z anti-corruption (95%).
In October 2015, Crédit Agricole Group signed an agreement with
the US on a framework of penalties imposed on the Group following
events that took place between 2003 and 2008. The final stages of
the remediation plan launched in February 2016 were implemented
in 2021.
More than 92% of relevant employees also received training in
international sanctions and anti-money laundering.
Lastly, the new GDPR training module has been completed by
more than 93% of employees.
Fraud prevention
A fraud prevention system is deployed in all Crédit Agricole Group
entities. In a climate of escalating external fraud attempts and
growing complexity of fraud methods (particularly via cybercrime),
the key challenges now lie in a proactive approach on the part
of financial system operators. In this respect, awareness is a key
component of prevention as it encourages people to be more on
their guard.
Reporting of dysfunctions
The entire compliance framework (organisation, procedures, training
programmes) creates an environment favourable to the enhancement
of the control framework within Crédit Agricole Group. Nonetheless,
when preventive measures do not fully play their expected role and a
dysfunction occurs, it must be:
A training program specific to the Insurance business was devised
in 2015 for the most exposed employees in order to raise their
awareness about the risk of fraud and its prevention.
z detected and then analysed as quickly as possible;
z reported to the operational managers and the Compliance functions
at the most appropriate level within each business line;
In addition to specific training, actions to raise employee awareness
of the different types of existing and new external fraud to which they
could fall victim are regularly organised.
z monitored and corrected, and its causes eliminated;
z reported to the Supervisory Authority in the case of the most
In addition to the existing operational procedures and principles
(selection procedures, segregation of tasks, authorisation
management for management and payment tools, etc.), the anti-
fraud arrangements at Predica – Crédit Agricole Assurancess main
life company – are based on a coordination unit whose role is to
oversee this area and gain an overview of fraud attempts and proven
cases of fraud. The fraud prevention system has been strengthened,
in particular by revising the detection sheets for unusual cases and
structuring and overseeing the network of fraud prevention stewards,
which has helped to identify new fraud situations. This has prompted
change to improve prevention, by adapting both procedures and
product terms and conditions.
important dysfunctions.
Centralised reporting of dysfunctions in accordance with a specific
procedure adapted by each Crédit Agricole Group entity enables
exposure to non-compliance risk to be measured at the highest level
of the company. Thus, employees who have reasonable grounds to
suspect, or who witness, a compliance dysfunction must notify their
line manager, who will report it to the Compliance function.
The Compliance officers in each entity report dysfunctions to
the Compliance department, which is responsible for informing
Crédit Agricole S.A.s Compliance Management Committee. This
Committee reviews the report and approves proposals to remedy
the dysfunctions.
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Acting as a responsible company
This framework is completed by a whistleblowing facility enabling
employees who witness an anomaly in the normal dysfunction
reporting system or who feel under pressure to allow a dysfunction
to occur, to notify the entitys Compliance officer of the situation
without going through line management. The employees identity
remains anonymous throughout the whistleblowing procedure.
employees in Paris who are in continuous contact with Crédit
Agricole S.A.s Public Affairs department. They regularly present
matters to the internal bodies, including Crédit Agricole Assurancess
Executive Committee. This cross-functional body is thus made
aware of future regulations and drives the Crédit Agricole Assurances
Groups lobbying activities.
ADDRESSING THE MAIN ISSUES
Conducting a responsible lobbying policy
The Public Affairs unit conducts its activity at both French and
European level. Most issues are addressed in close cooperation with
the Fédération française de l'assurance. In 2021, action taken by the
Public Affairs unit was aimed at the French public authorities in the
context of the proposed radical reform of the insurance industry, and
at European institutions and associations (European Commission,
European Parliament and the Council of the European Union, EFRAG
and Insurance Europe).
ALIGNING TO BEST PRACTICES
Crédit Agricole Assurances conducts its lobbying activities in
accordance with best practices set out by Crédit Agricole S.A.
and applied by its entities. In 2013, Crédit Agricole S.A. adopted
a Lobbying Charter which applies to all of its entities. In 2014, it
signed Transparency International Frances joint statement, thereby
committing to the transparency, fairness and integrity principles
recommended by the association. Lastly, in accordance with the
Sapin 2 law of 9 December 2016, Crédit Agricole Assurances
is registered on the digital register of interest representatives and
complies with the guidelines issued by the Frances High Authority
for Transparency in Public life.
2
This gave the unit the opportunity to highlight the important role
played by insurers in the long-term financing of the European
economy and to defend the model of a universal bancassurance
sector serving its customers and society. A number of measures
have been taken directly and through industry associations on major
issues such as the revision of prudential and accounting frameworks,
sustainable finance regulations and financial products distribution.
Lastly, the Group works alongside all of the sectors stakeholders to
further increase transparency for retail customers.
ORGANISING TRANSPARENCY
The Public Affairs unit is responsible for guiding Crédit Agricole
Assurances Groups lobbying activities. The unit has two full-time
ASSESSING AND MANAGING ESG AND CLIMATE RISKS
z by providing information for its policyholders. In terms of
Managing ESG and climate risks
climate reporting, Crédit Agricole Assurances implements the
recommendations of the Task Force on Climate-related Financial
Disclosures (TCFD). This working group created by the G20
during COP 21 defines and issues recommendations of best
practices in terms of business transparency on climate issues.
In 2017, it specified the reporting elements expected in Universal
Registration Documents, with four main areas: governance,
strategy, risk management and measurement indicators
used. In addition to non-financial reporting, the Crédit Agricole
Assurances Group provides policyholders with information about
its ESG-Climate policy by means of dedicated articles on its
website,
As the head of a major business for Crédit Agricole Group, Crédit
Agricole Assurances has long taken part in the Groups Climate
Finance initiatives as well as the long-term commitments to step up
action in this area made at the end of 2018 and repeated in the 2022
Medium-Term Plan.
In order to achieve the targets of the Paris Agreement, in June 2019
Crédit Agricole published its Group Climate strategy with the aim of
stepping up its efforts and its commitments to supporting the energy
transition. Crédit Agricole Assurances fully adheres to this Climate
strategy and plays an active role in its governance in order to ensure
its implementation.
z by developing its range of unit-linked funds with an ESG-Climate
policy in order to offer customers a wide choice;
As the largest insurer in France and a major institutional investor,
Crédit Agricole Assurances is committed to three key priorities
alongside the Crédit Agricole Group:
z factoring environmental, social and governance criteria into its
investment processes across a broad scope (see details under
Acting as a responsible investor):
z supporting all customers in the transition to a “low carbon”
economy:
z as of 2020, extend the ESG assessment to all new Crédit Agricole
Assurances investments and financing to ensure consistency in
their economic, social and environmental impacts,
z through its investment activities, Crédit Agricole Assurances is
mainly subject to the transition risks resulting from adjustments
that issuers will have to make in order to move to a low
carbon economy. This will affect the business model of some
investments and could have an impact on their value. If issuers
do not make those adjustments, they would risk having to
discontinue businesses regarded as over-polluting or emitting
too much greenhouse gas or pay regulatory fines, which could
result in the impairment of the associated investments,
z reinforcing the policy of withdrawing from coal with a scenario of
EU and OECD countries withdrawing in 2030. A review of direct
and indirect investments in the coal sector was conducted and
resulted in the development of a plan to dispose of the main
exposures identified,
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ECONOMIC, SOCIAL AND ENVIRONMENTAL INFORMATION
Acting as a responsible company
2
z continuing and stepping up partnerships in order to increase
investment in energy and ecological transition, as with the
strategic partnership with Engie to develop renewable energies
in Europe;
To manage these risks and contain exposure, a physical risk
monitoring and management system is in place:
z identification and assessment of physical risks through quantification
based on simulations of general weather event scenarios;
z invest in and encourage the financing of large-scale renewable
energy projects, such as the acquisition of Portugals second largest
hydroelectric portfolio in a consortium with Mirova and ENGIE.
z implementation of a physical risk management system to limit the
impact of extreme weather events by adjusting pricing and physical
risk modelling;
These actions bring into play the following governance framework:
z specific monitoring and oversight of exposure to weather events.
z Crédit Agricole Assurances takes part in the governance bodies for
To support its customers and improve their satisfaction with regard
to these risks, Crédit Agricole Assurances continuously renews
or adapts its products and services. Examples are developments
in products to protect farmers against climate risk, including hail
insurance for targeted protection of crops against weather events
(2005), crop insurance to protect crop yields and income against
weather events (2005), pasture insurance which guarantees a capital
sum to purchase the fodder required by livestock in the event of a
severe weather effect on pasture land (2015).
Crédit Agricole S.A. Groups Climate strategy;
z internally, the Crédit Agricole Assurances Groups Board of
Directors, made up of nine directors and one non-voting director,
defines and approves all strategic decisions, in particular ESG-
Climate matters, that may influence business performance.
The Investment department works for most of Crédit Agricole
Assurances Groups insurance companies. With them, it defines
their investment strategy, which takes ESG-Climate issues into
consideration. It is then responsible for their implementation. In this
respect, it manages relations with all financial services providers
(asset management companies, finance and investment banks,
etc.) on behalf of the insurance companies.
In late 2020, Crédit Agricole Assurances took part in the climate pilot
exercise organised by the ACPR to test the resilience of its portfolios
to several scenarios relating to climate risk: a benchmark scenario
(ordered transition corresponding to the National Low Carbon
Strategy); an adverse scenario of delayed transition; an adverse
scenario of accelerated transition and a unique physical risk scenario
(IPCCs RCP 8.5” scenario). In May 2021, the ACPR published
the results of this exercise in which nine banking groups and 15
insurance groups, including Crédit Agricole Assurances, took part.
In addition, the objective of stepping up the energy transition and
supporting customers in this transformation is also reflected in action
taken by Crédit Agricole Assurances to assess and manage the
physical risks related to the climate.
Due to the nature of its business, particularly in property & casualty
insurance, Crédit Agricole Assurances is directly exposed to physical
risks related to weather conditions (storms, flooding, cyclones,
hail, drought, etc.). These risks may concern buildings (residential
buildings and business or agricultural premises), vehicles and crops
in the field. The weight of climate events in the cost of claims varies
from one contract to another and can be up to 100% for climate
products such as crop, pasture or forest insurance.
All of these factors provide input for the parent companys vigilance
plan.
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ECONOMIC, SOCIAL AND ENVIRONMENTAL INFORMATION
Acting as a responsible company
EMPLOYEE DEVELOPMENT
z being on the payroll and in the job on the final day of the period,
z working time percentage of 50% or more.
Methodology
The scope covers entities with employees that are consolidated
within Crédit Agricole Assurances Group.
Each table presented below is accompanied by an indication of
the proportion of employees covered (as a percentage of the total
number of employees at the year-end).
Unless stated otherwise:
z data are presented from the employers viewpoint and not the
beneficiarys viewpoint. The difference relates to employees
seconded by one entity to another (with no change in the
employment contract) who report to their host entity from the
beneficiarys viewpoint and to their contracting entity from the
employers viewpoint;
As a responsible employer, Crédit Agricole Assurances Group took
further action in 2021 to promote:
z development of employee skills and career prospects;
z fair treatment and diversity;
2
z quality of work life.
z the population studied is the number of “active” employees. The
In response to the Grenelle 2 legislation, Crédit Agricole Assurances
specifies that the ILO conventions apply to Crédit Agricole
Assurances employees.
term “active” implies:
z a legal relationship through a standard permanent or fixed-term
employment contract (or equivalent abroad),
Crédit Agricole Assurances Group as an employer
To support its development and despite the constraints relating to the health crisis, Crédit Agricole Assurances continued to recruit staff both
in France and internationally.
NUMBER OF EMPLOYEES PER TYPE OF CONTRACT
31/12/2021
31/12/2020
(in number)
France
2,648
125
International
Total
3,276
148
France
2,602
133
International
Total
3,190
159
Active permanent contract (CDI) employees
Fixed-term contract (CDD) employees
Total number of active employees
Non active permanent contract (CDI) employees
TOTAL EMPLOYEES
628
23
588
26
2,773
34
651
-
3,424
34
2,735
58
614
4
3,349
62
2,807
651
3,458
100.0%
2,793
618
3,411
100.0%
Coverage: Total France + International
z additional remote working days are granted to:
z employees who are carers,
Promoting hybrid working
In these uncertain times, marked in particular by the pandemic,
and given employees’ changing expectations about the quality
aspect of their relationship with work, Crédit Agricole Assurances
recognises that it needs to explore new ways of promoting employee
engagement and collective performance. This conviction has led it
to continue its initiatives to promote quality of life at work through an
extended version of the Engagement and Recommendation Index
survey, which was completed by 89% of employees. The Group
also capitalised on the experience of company-wide home working
during the pandemic by launching a project to make hybrid working
available long-term.
z employees with disabilities,
z women who have made a pregnancy declaration;
z in addition, an occasional remote working arrangement is available
to employees who are not able to work remotely on a regular basis.
It allows them to work remotely for 15 days each year, with their
managers agreement;
z remote working arrangements are agreed mutually between the
employee and their manager, taking into account the organisational
and operational needs of the department.
As part of this, the main Crédit Agricole Assurances Group entities
signed flexible remote working agreements which give each
employee more responsibility and autonomy while meeting the
needs of staff and the demands of running the business:
Crédit Agricole Assurances Group continues to support employees
who are carers, in particular by giving them more time off and more
flexibility. All colleagues can donate days of leave or time off in lieu
(up to a maximum of five days per year) which are then given to
employees who are carers. Thanks to the generosity of those who
participated in the scheme, carers benefited from some 150 days of
leave in 2021.
z for example, employees can work remotely for 82 days in a full year.
Their sole obligation is to be on site for at least two days in each
consecutive two-week period;
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ECONOMIC, SOCIAL AND ENVIRONMENTAL INFORMATION
Acting as a responsible company
2
Health and Prevention
Guaranteeing fairness and promoting
diversity
The Group provides various health and wellness benefits in addition
to the top-up health insurance plan covering all Crédit Agricole
Assurances Solutions employees. With 75% of contributions paid by
the company, this plan is more advantageous than the requirements
set out in the collective bargaining agreement.
In all its HR policies, practices and initiatives, Crédit Agricole
Assurances Group endeavours to ensure and promote fairness and
diversity. In terms of recruitment, most Crédit Agricole Assurances
Group entities seek to attract diverse profiles including people with
two to five years higher education, people on work-study contracts
and interns as well as experienced employees. The determining
factors are experience, skills and development potential.
With the pandemic continuing, the occupational health team
oversaw and where necessary amended the health protocol and
health procedures in place within Crédit Agricole Assurances Group,
with support from the general resources team in particular. The hard
work of staff representatives has been key to managing the health
crisis. They have remained in close, regular contact with Group
management since the start of the pandemic, with constant dialogue
maintained and over 30 meetings held to discuss the management
of the crisis. Crédit Agricole Assurances Group has tracked and
provided support for all cases of Covid declared within the various
entities.
In addition, increased and regular awareness-raising initiatives
and communications on diversity allowed for the Crédit Agricole
Assurances target set in the sixth group agreement to be more or
less achieved in terms of the number of disabled people recruited.
Lastly, an enhanced international HR event was set up to encourage
greater inclusion of international staff.
Crédit Agricole Assurances subsidiary Pacifica has made
a
commitment to jobs in the regions by setting up new claims
administration centres. These were opened in 2019 and 2020 in
Caen, Saint-Etienne, La Roche-sur-Yon and Poitiers. In 2021, to
support the growth of the business, around 200 additional jobs were
added in the existing centres around the country.
Lastly, a flu vaccination programme was rolled out in November at
all Crédit Agricole Assurances Group sites in accordance with the
health protocol.
NUMBER OF EMPLOYEES HIRED EXTERNALLY ON PERMANENT EMPLOYMENT CONTRACTS
(in number)
2021
216
2020
239
France
International
115
107
TOTAL RECRUITS WITH PERMANENT EMPLOYMENT CONTRACTS
331
99.5%
346
Coverage: Total France
100.0%
out a range of policies and actions to ensure workplace equality in
recruitment, training, career management, compensation, etc.
Gender equality in the workplace
Aware that diversity, including gender diversity, is a factor in the
companys performance, the main French subsidiaries have rolled
The gender balance remains stable, both in France and internationally.
REPRESENTATION OF WOMEN
2021
2020
(in number)
No.
1,948
165
4
Base
3,458
331
%
56%
50%
24%
No.
1,835
281
4
Base
3,349
489
%
55%
57%
21%
Among all employees
Among permanent contract employees
Among the Group Executive Committee
17
19
Among the top 10% of highest-earning
employees in each subsidiary
103
323
32%
101
312
32%
Coverage: Total France + International
99,5%
97.00%
PROMOTIONS
31/12/2021
31/12/2020
(in number)
Men
13
Women
Total
Total
43
Promotions in the non-manager category
Promotions from non-manager to manager
Promotions in the manager category
TOTAL PROMOTIONS
Percentage
39
12
52
16
4
16
87
89
176
180
239
104
140
57.4%
244
42.6%
100.0%
98.8%
Coverage: France
98.8%
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Acting as a responsible company
Moreover, company-level agreements were signed with the social
partners of most of the Groups employer entities. These agreements
contain a number of commitments in terms of gender balance and
diversity, such as:
z specific training for employees aged over 55 on preparing for their
retirement.
Negotiations began at the end of the year to draw up the future older
workers agreement for 2022, in addition to the measures already in
place.
z guarantee that job applications will be treated equally;
z allocation of an annual budget to reduce pay gaps;
INTERNSHIPS AND WORK-STUDY CONTRACTS
z measures facilitating the return to work after maternity or adoption
leave (HR interviews, gradual resumption of work, option to work
part time with no impact on career development and compensation);
Since December 2018, Crédit Agricole Group has been delivering
on its commitment to support French people in their daily lives, in
particular through two key measures:
z payment of basic salary during paternity leave.
z promoting the inclusion of young people from underprivileged areas
by offering work experience placements across Crédit Agricole
Group to 13- to 15-year-olds from priority education areas;
In addition to these agreements, Crédit Agricole Assurances Group
is committed to encouraging gender diversity.
2
z helping young people to access employment through work-
study contacts by increasing the number of contracts offered
(this objective was achieved by supporting the “1jeune1solution”
movement launched in 2020).
The gender equality index exceeds 80% for all Group entities.
Two questions on gender diversity have been added to the
Engagement and Recommendation Index survey to feed the Gender
Diversity plan launched in 2015 with actions to better meet employee
expectations.
Through these measures, Crédit Agricole Assurances not only
maintained but ramped up its recruitment campaign this year, taking
on 41 interns and 211 people on work-study contracts despite the
pandemic.
Lastly, for all new executive and senior management hires, Crédit
Agricole Assurances endeavours to draw up a mixed short list of
candidates.
The orientation day was held online.
Age equality
The tutors have received special training or support in most entities.
At the end of the scheme, tutors fill in a questionnaire to assess
students and recommend them if applicable. These students are
then systematically interviewed by HR with a view to offering them
permanent or temporary job opportunities within the Crédit Agricole
Assurances Group wherever possible. The rate of conversion from
work-study contracts to permanent and fixed-term contracts was
56% in 2021.
SENIORS
In France, each Group subsidiary has implemented a proactive
policy to support seniors, the main objective of which is to keep
these employees in employment. The steps frequently taken in this
respect by Group entities in France include:
z commitment to professional development for seniors in terms of
training and compensation;
Crédit Agricole Assurances gave two presentations to 13- to
15-year-old students from priority education areas and six students
carried out work experience in December.
z managing the end of career and the transition between work and
retirement and implementing a system to gradually reduce hours
with the option of working part time;
AVERAGE NUMBER OF INTERNSHIPS AND WORK-STUDY CONTRACTS
Average number of employees over the year
Internships
2021
22
2020
15
Work-study contracts
136
117
Coverage: Total France
100.0%
100.0%
Around 350 managers from various entities also benefited from
information sessions giving them a better understanding of the
principles and challenges of the Groups wage policy during the
performance interviews period.
Compensation policy
To guarantee
a fair policy in terms of individual variable
compensation, whilst developing “collective performance”, the
performance management review with the objective of revising the
variable compensation policy by spreading the practice of setting
SMART targets and introducing a collective target accounting for
20% carried out in 2018 was repeated in 2019, 2020 and 2021.
In addition, special attention is paid to gender equality during each
compensation campaign:
z based on external and internal benchmarks, HR identifies
employees in a given function where there is a significant pay gap
compared with market practices (pay index < 80%);
In order to facilitate understanding of the overall compensation
system for both managers and employees, guides were provided
setting out details of the compensation policy.
z a budget is allocated to narrowing the largest gaps.
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ECONOMIC, SOCIAL AND ENVIRONMENTAL INFORMATION
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2
In addition, to prepare actively for succession and offer real
Encouraging the personal development
and skills of employees
opportunities for best senior managers to develop within Crédit
Agricole Assurances, the talent management system implemented
in 2019 continued in 2021 with the following held in the first half of
2021:
Various HR mechanisms are available to employees in this respect.
Career management
z 23 talent Committee meetings for all BUs/SUs;
The main objectives of career management are to:
z 4 business line Committee meetings (Finance – Actuarial – IT and
Marketing/Development).
z adapt the companys human resources to its current and future
needs;
These various Committee meetings:
z develop employee skills;
z identified Crédit Agricole Assurances’ key positions, key resources,
potential key resources and potential transfers;
z offer motivating career prospects;
z acknowledge and reward employee engagement;
z retain talented staff.
z provided information for the succession plans for 60 key positions
at Crédit Agricole Assurances, paying particular attention to gender
balance;
The parties involved in career management are:
z shared all these considerations with Crédit Agricole Assurances’
inner circle;
z employees themselves, who are the main protagonists in their
professional development;
z and thereby allowed for better identification of the needs of each
area in terms of resources, taking account of gender balance issues.
z managers, who know their teams best and can develop the
professionalism and skills of their team members;
A programme for supporting young talent was devised in 2020, with
a pilot scheme launched in 2021. Under the scheme, three groups
totalling 61 staff benefited from:
z the Human Resources Manager (HRM), who provides support,
guidance and advice.
z individual support to develop self-awareness;
In addition to career management interviews that take place at least
every three years, employees may ask for mobility interviews. The
HRM provides guidance on how to devise a formal career plan, re-
write ones CV, prepare for recruitment interviews and emphasise
ones strengths.
z a collective review day based on the themes relating to the three
pillars of the Group Project, with the aim of making them work on
very business-focused subjects, make them visible and help them
to develop their network.
In 2021, as a response to the pandemic, the HR department
stepped up the level of individual support it offered, in particular by
using Jobmaker, a tool complementing the work of HR managers,
to compensate for the absence of Group workshops which were
difficult to organise due to the health crisis.
An International talent Committee meeting was organised in late
2021 to launch a similar talent management approach within
subsidiaries and identify employees in France and within the various
entities suitable for international transfers.
In addition, employees seeking an internal move are invited to take
part in “Mobilijobs” (a Group scheme that Crédit Agricole Assurances
has joined), which provides opportunities for employees to talk to
operational and HR staff in the various Group entities to discover
internal job opportunities. They can also take part in pre-selection
speed interviews. This year, the event was held 100% online.
Mobility
In line with the Crédit Agricole S.A. Group policy, Crédit Agricole
Assurances favours internal mobility to fill job vacancies.
Vacancies are therefore published on “My Jobs”, Crédit Agricole
Groups job mart, which has been open to everyone since the end of
2014. Employees can schedule alerts so that they never miss new
vacancies. This year, MyJobs was also rolled out at all international
entities.
In 2021, 1,369 individual career management interviews took place
involving 1,135 employees.
In 2021, there were 98 internal transfers within Crédit Agricole
Assurances Group, and 32 from Crédit Agricole Group.
INTERNAL TRANSFERS
(in number)
2021
70
2020
77
Scope
Total – France and International
Total – France and International
2021
99.5%
99.5%
2020
100.0%
100.0%
Intragroup mobility (incoming)
Intragroup mobility (outgoing)
65
57
Mobility within one entity –
Active permanent employment contracts
80
124
Total – France and International
99.5%
100.0%
CRÉDIT AGRICOLE ASSURANCES S.A. Document d’Enregistrement Universel 2021
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ECONOMIC, SOCIAL AND ENVIRONMENTAL INFORMATION
Acting as a responsible company
Training
A large amount of training was provided during the year, mainly via
the new remote formats developed in 2020 (virtual classes, video
series, webinars, etc.), which limited the impact of the health crisis
on CAA’s staff skills development programmes.
also more agile and collaborative. Pioneering teams in two functions
took part in experiments whereby all employees were given more
autonomy and responsibility. In both cases, they opted to continue
with the new approaches after the experiments ended.
Priority was given to enhancing skills related to the core business, and
also to the acquisition of new skills required to develop the company
(including the launch of a data support pathway). New programmes
were also rolled out to help colleagues and managers to adopt new
ways of working that not only take a more hybrid approach but are
Regulatory training aside, by the end of 2021, 6,500 employees
are expected to have taken part in training (versus 4,300 in 2020)
and around 40,000 hours of training will have been provided (versus
23,900 hours in 2020), confirming an intense year for the training
function.
TRAINING
2
2021
Number of
2020
Number of
Number of
training hours employees trained
Number
of training hours
(in number)
employees trained
France
3,062
3,641
45,406
60,473
2,956
474
35,357
12,724
48,081
96.7%
International
TOTAL
6,703
105,879
97.7%
3,430
Coverage: France + International + 50 employees
TRAINING THEME
2021
%
2020
Total
(in number of hours)
Total
100
France
80
International
%
0.3%
8.7%
19.8%
2.2%
Knowledge of Crédit Agricole S.A. Group
Personnel and business management
Insurance
0%
20
1,201
2,203
184
132
4,205
9,509
1,037
9,178
7,477
463
15%
12%
1%
7,977
5,274
279
Banking, law and economics
Financial management (accountancy,
management control, tax, etc.)
2,340
143
4%
0%
1,194
23
1,146
120
2,804
32
5.8%
0.1%
15.4%
6.4%
1.4%
4.9%
Risk
Compliance
6,702
4,153
138
11%
7%
5,215
3,555
44
1,487
598
7,412
3,099
671
Methods, organisation, quality
Purchasing, marketing, distribution
IT, Networks, Telecommunications
0%
94
5,098
8%
4,647
451
2,357
Office systems, software, business lines,
new ICT
3,892
5,574
2,337
6%
9%
4%
3,104
664
788
4,910
838
1,925
3,470
1,562
4.0%
7.2%
3.2%
Foreign languages
Health and safety
1,499
Human rights and the environment
(sustainable development)
247
11,448
1,187
0%
19%
238
10,585
1,029
9
863
137
7,879
0.3%
16.4%
Personal development, communication
Human resources
2%
158
1,851
3.8%
TOTAL
60,474
100%
45,407
15,068
48,081
100.0%
Coverage: France + International
+ 50 employees
97.7%
96.7%
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ECONOMIC, SOCIAL AND ENVIRONMENTAL INFORMATION
Acting as a responsible company
2
REDUCING THE DIRECT ENVIRONMENTAL FOOTPRINT
Crédit Agricole Assurances is a financial services company and its
operations do not have any major direct impact on the environment.
Its main direct greenhouse gas emission is carbon dioxide (via the
consumption of fossil fuels and electricity). The most harmful waste
comes from electronic items, for which collection and processing
procedures are in place. Paper is the main raw material used.
Considerable work was done by Pacifica to send 100% of eligible
letters in electronic format while also reducing the weight of general
terms and conditions documents. Customers can agree (or not
agree) to receive their documents in electronic format. To encourage
them to do so, an awareness campaign was organised in 2020.
This allowed for a reduction in paper consumption as well as carbon
emissions relating to transporting these documents.
Crédit Agricole Assurances has therefore focused its efforts on
reporting processes and the environmental management of paper
and energy consumption and CO2 emissions. These efforts are
directed at two objectives: improving the operation of the company
and raising awareness among employees.
Predica has made a special effort in terms of envelopes for business
correspondence. Envelopes are made from 100% recycled, FSC
certified paper manufactured in France. The transparent window is
made from transparent plant material (biodegradable bioplastic from
agricultural plant waste), and the glue used is plant-based.
The Covid-19 pandemic had a major impact on ways of working
in 2020 and 2021, with widespread working from home and most
travel cancelled. This makes it difficult to analyse data relating to the
Groups direct environmental impact compared to previous years.
In the offices of the main French subsidiaries, printers are now
shared and their default settings are double-sided and black and
white. Launched in 2017, the system of employee badges to operate
photocopiers was expanded when the companys photocopiers
were upgraded. This reduces printing, as documents are only
printed when strictly necessary.
With most employees absent from buildings, this inevitably resulted
in a reduction in onsite water and electricity consumption and
waste generation. However, the transfer of these elements to
employees’ homes cannot be quantified and monitored. Essential
health precautions taken may also have a negative impact on the
Groups waste production, in particular with it being impossible to
recycle waste from any bins containing face masks or as a result of
measures taken within the company restaurant.
Beyond this, the proportion of paper purchased that was responsible,
as defined by Crédit Agricole Group (PEFC, FSC or recycled paper),
was 95% at the end of 2021.
PAPER INDICATORS
2021
902 tonnes
95%
2020
852 tonnes
92%
Use of resources
Paper
Total consumption (in tonnes)
Proportion of responsible paper
Scope: Crédit Agricole Assurances France excluding claims administration centres.
As a member of Citeo, Crédit Agricole Assurances is committed to
Crédit Agricole Groups Grenelle papier” approach, which is based
on two separate objectives: increasing the use of responsible paper
and increasing the rate of paper recycling, for all paper use (office
systems, desktop publishing, customer communications).
BREAKDOWN OF CONSUMPTION BY USE (%)
For this purpose, Crédit Agricole Assurances has set up a network
of paper stewards, comprising employees who buy paper and/or
use paper for printing on the companys behalf. These stewards
have been made aware of the environmental issues related to paper
and Crédit Agricole S.A. Groups commitments. They are not only
responsible for reporting, but also for:
0%
Instutional
communications
35%
Marketing
z encouraging the purchase of certified (PEFC, FSC, etc.) or recycled
paper;
z promoting paperless communication between employees, with
the banking and partner networks, and with customers that opt for
paperless communications;
4%
61%
Office
Desktop
applications
publishing
z reducing the amount of paper used for business correspondence
by grouping life insurance (Predica) correspondence with
banking correspondence, double-sided printing for business
correspondence (insurance certificates, death & disability renewal
notices, etc.) and for annual statements, as well as using thinner
paper. Employee payslips are now paperless.
Over 61% of paper is used for customer correspondence, either for
transparency purposes or to meet regulatory requirements.
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Acting as a responsible company
Energy
Since January 2019, buildings in Paris have been managed by the
General Resources and Safety team. It monitors and controls energy
consumption in the buildings and contributes to Crédit Agricole
Assurances Groups reporting.
In 2013, the Saint-Vincent-de-Paul site in Paris was awarded HQE
in Operation certification. These premises are used as a pilot site to
test new operational and occupant communication practices. The
buildings at 8-10 and 16-18 Boulevard de Vaugirard in Paris were
awarded HQE in Operation certification in 2019. The new 36-44
Boulevard de Vaugirard premises completed in 2019 are also HQE
in Operation certified. A follow-up audit confirmed the certification
for the buildings audited, 16-18 Boulevard de Vaugirard and Saint-
Vincent-de-Paul in Paris.
For buildings in the greater Paris region, various measures have been
taken to better control energy use based on in-depth knowledge
of the sites (occupation techniques and types) and the outcome of
energy audits. These actions include:
z optimisation of lighting timer settings (reduction of time slots),
terminals (fan-coil units), air processors (ventilation), car park
extractors, circulation pumps, etc.;
In 2020, we fitted Smart Impulse technology to our buildings in Paris
to track energy consumption item by item and manage it to achieve
our energy consumption reduction targets. Once Smart Impulse had
been in place for six months, an initial assessment was carried out to
identify the equipment, times of day and buildings that used the most
energy, and strategies were put in place to reduce consumption.
2
z installation of LED lighting in the car parks of some buildings;
z some equipment made responsive to the outside temperature (e.g.
circulation pumps, different ventilation temperatures depending on
the outside temperature, hot air curtain, etc.);
In 2021, efforts continued under Pacificas Acting for the climate”
initiative in the five priority areas identified: travel, energy and offices,
IT, letters and waste. This approach resulted in an ISO 50001
certification project to manage the energy efficiency of the Groups
properties. The buildings in Paris were awarded this certification in
early 2021.
z changes to the temperature settings for hot and cold water;
z installation of innovative equipment to measure electrical signals to
better understand how the buildings operate;
z site development and renovation program.
ENERGY CONSUMPTION AND CO2 EMISSIONS
2021
2020
Consumption
Ratio
(kWh/m2/year)
Estimated
coverage ratio
Consumption
Ratio
(kWh/m2/year)
Estimated
coverage ratio
(kWh)
(kWh)
Electricity
Steam
Fuel
10,291,465
2,295,020
131,227
158
79
100%
100%
100%
10,648,342
1,329,000
82,678
138
55
100%
100%
100%
37
23
Scope: Crédit Agricole Assurances France excluding claims administration centres.
The ratio of electricity per m2 increased to 158kWh per m2. This is
primarily due to:
compensate for the reduced presence of employees on site and the
corresponding decrease in the amount of heat generated by PCs and
screens. In addition, the health protocol requires all areas to be aired
by opening the windows for five minutes every hour, increasing once
again the amount of heating required to maintain the temperature.
z the ventilation recommended by the health protocol (facilities
running entirely without air recuperation). The air constantly flowing
into the building from outside has to be heated or cooled to the
required temperature, significantly increasing energy consumption;
Furthermore, heating oil is only used on one site, which is equipped
with a heat pump. The oil-fired boiler is only used to supplement
the heat pump in extremely cold weather, which explains why
consumption varies substantially from year to year.
z the reduced presence of employees on site (and therefore
decreased use of PCs and screens), making it more difficult to
maintain building temperatures and increasing energy consumption
for buildings with electric heating;
In 2021, Crédit Agricole Assurances renewed its green electricity
agreement with EDF for its sites in Paris for a further five years. EDF
is therefore committed to injecting renewable electricity capacity into
the grid equivalent to Crédit Agricole Assurancess consumption.
z works carried out in 2021 at two sites in Paris.
District heating consumption per m2 also increased, due to very low
building occupancy levels this year. More heating was required to
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ECONOMIC, SOCIAL AND ENVIRONMENTAL INFORMATION
Acting as a responsible company
2
To measure its footprint more accurately, CAA has undertaken to
carry out a Bilan Carbone® assessment for each of its international
subsidiaries by 2025.
Waste management
In 2019, the sites at 36-44 and 16-18 Boulevard de Vaugirard turned
into flexi offices were fitted with centralised collection points for
recycling using different types of bins for cardboard, paper, cans,
plastic bottles, etc. All Paris sites now have collection points.
In 2018, Crédit Agricole Assurances entered into a partnership with
the Plantons pour l’Avenir endowment fund to plant sufficient trees
in France each year to offset the total quantity of CO2 measured in
themostrecentBilanCarbone® assessmentofitsFrenchoperations.
The fund is dedicated to accelerating forest replanting in France by
providing owners engaged in sustainable forestry with the funding
they need to replant their land. Since 2018, 888,000 trees have
been planted as a result of this partnership.
Since 2019, waste from the Paris premises are now collected and
re-sorted at 36-44 Boulevard de Vaugirard (and no longer taken
to Montrouge) before recycling. At the Lille premises, an ESAT (a
support through work organisation) is responsible for collecting and
sorting paper.
Ink cartridges are collected exclusively by our machine supplier,
which has its own sustainable development procedure.
Computers at the end of their useful lives are collected by a company
from the adapted sector which recycles them in accordance with
D3E electronic waste standards for defective or obsolete hardware.
Working hardware is then repurposed or donated. Other hazardous
waste (fluorescent tubes, LEDs, etc.) is also collected and processed
through regulated recycling channels.
Travel policy
In order to limit its direct environmental footprint, Crédit Agricole
Assurances has worked on the carbon impact related to employee
travel, the second largest generator of CO2 emissions. It has therefore
drawn up a travel policy to encourage the use of transport with the
least impact and to encourage more virtuous practices:
Food waste comes principally from company restaurants, which
are managed by our catering services providers. Food waste from
the company restaurants at Boulevard de Vaugirard are sent to an
anaerobic digester.
z rail travel to be used wherever possible and systematically for some
destinations;
z better management of air travel: only permitted for journeys of more
than three hours, no first class travel, direct flights preferred;
WASTE INDICATORS
z installation of videoconferencing equipment in all premises;
z use of distance working.
2021
49 tonnes
82 tonnes
2020
37 tonnes
145 tonnes
Paper/cardboard
The company travel plans for the Lille and Paris premises were
published on dedicated platforms (Paris – Île-de-France Mobilités;
Lille – Métropole Européenne de Lille).
Ordinary industrial waste
Scope: Crédit Agricole Assurances France excluding claims administration centres.
A specific action plan has been drawn up for each site. The Paris
action plan is based on six objectives:
The increase in paper/cardboard waste is linked to site moves for
various teams.
1. raise employee awareness;
The reduction in the volume of waste relates primarily to the extended
absence of employees.
2. limit business travel and travel between home and work;
3. encourage the use of soft transport;
4. facilitate the use of public transport;
5. rethink the use of private cars;
At the end of 2021, all our Lille employees moved from the Romarin
and République premises to the new Space X building. The high
volume of waste produced in 2021 is mainly due to these moves.
Old furniture that was not reused was donated (ten 30 m3 lorryloads
were sent to the charity Secours Populaire Lille).
6. special action in the event of a pollution spike (action under the Île-
de-France Atmospheric Protection Plan).
The Lille action plan has only four objectives for the République and
Romarin premises, as a new travel plan will be drawn up for the new
site in 2022:
Greenhouse gas emissions
In2019,CréditAgricoleAssurancesconducteditscarbonassessment
for 2018, which showed that its greenhouse gas emissions are equal
to 7 tonnes equivalent CO2 per employee per year (France financial
consolidation scope) versus 11.4 tonnes equivalent in 2014. This
assessment was made available to all employees in 2020 in the form
of an infographic published on the intranet site.
1. optimise the use of cars;
2. encourage the use of soft transport;
3. encourage new working methods;
4. raise employee awareness.
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ECONOMIC, SOCIAL AND ENVIRONMENTAL INFORMATION
Acting as a responsible company
Travel indicators
Distances travelled
(in thousands of kilometers)
Rail
1,623
2,609
(38%)
Air
665
Total
2,288
3,925
(42%)
2021
2020
1,316
(49%)
Variation
Scope: Crédit Agricole Assurances France excluding claims administration centres.
The health crisis is clearly the reason behind the very significant
reduction in travel in 2020 and again in 2021. In keeping with the
Groups transportation policy, train is still the preferred means
of transport, representing 71% of kilometres travelled in 2020
(compared with 66% in 2020).
Staff from the Crédit Agricole Assurances Communication, Innovation
and CSR department were also made familiar with environmental
challenges thanks to the Climate Collage. In total, in excess of 530
Crédit Agricole Assurances employees were involved in the initiative.
2
More than 130 employees have had a WeNow box since 2019.
These boxes encourage environmentally friendly driving practices
and help to offset CO2 emissions. At the end of 2021, a total of
103 tonnes of CO2 equivalent had been offset by means of a United
Nations programme in India and the planting of 500 trees in France.
Raising employee awareness
As part of the awareness-raising policy, a CSR page is accessible to
most Crédit Agricole Assurances entities on the Intranet. It provides
information about general CSR issues and about Crédit Agricole
Assurancess approach.
Company restaurant
Due to the pandemic, European Sustainable Development Week
from 18 September to 8 October was organised as an exclusively
digital event. In total, 15 challenges and awareness-raising
communications were made available on the CSolidaire platform,
including:
Crédit Agricole Assurances works with its service provider Sodexo
on improving practices at its Paris Vaugirard company restaurant.
In terms of the supply chain for meat products, Sodexho mainly
purchases labelled products that include animal welfare in their
specifications, such as the Bleu-Blanc-Coeur and Label Rouge
labels. Similarly, for fish products, Sodexo mainly purchases Pavillon
France label fresh products from French fisheries that guarantee
more environmentally friendly fishing practices (selective fishing
methods, respect for seasonality of products, etc.).
z initiatives to support homeless people with the charity Entourage;
z a personal carbon footprint calculator;
z a “sharing fridge” for food donations;
z first aid training via an application;
Sodexho has been collecting Nespresso coffee capsules and sorting
them for recycling since 2017.
z a downloadable application explaining how to sort rubbish more
effectively;
A waste bin solely for leftover bread was provided to help make
company restaurant users aware of the amount of waste.
z awareness material on street harassment.
As part of the “Acting for the climate” initiative, the entire Pacifica
management Committee took part in the Climate Collage and
Pacifica staff were trained to run Climate Collage sessions for their
colleagues. In total, 307 Pacifica employees learned more about
climate challenges.
Selective sorting was introduced in the restaurant in January 2018
for separate collection of cardboard and cans, glass bottles and
bio-waste. Bio-waste is taken to an anaerobic digester. Measures
have also been taken to limit food waste.
The entire La Médicale management Committee also took part in
the Climate Collage, and La Médicale employees were trained to
pass on information to their colleagues. In total, 175 La Médicale
employees took part.
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ECONOMIC, SOCIAL AND ENVIRONMENTAL INFORMATION
Acting as a responsible company
2
DEPLOYING A RESPONSIBLE PURCHASING POLICY
Crédit Agricole Assurances, a subsidiary of Crédit Agricole S.A.,
applies and observes Crédit Agricole S.A. Group guidelines on the
purchasing process and responsible purchasing. The Crédit Agricole
Assurances Group purchasing charter, which is set out in an internal
procedure memo, forms part of these guidelines. It includes a
detailed description of the basics of the CSR approach in terms of
purchasing.
duty of care measures as part of their corporate social responsibility
(CSR) approach. It sets out:
z the commitments made by the signatories to their suppliers in
terms of fairness, ethics and transparency, reciprocal dependence,
respect for payment periods, confidentiality and intellectual property
rights, small and mid-size suppliers, and recourse to mediation;
z the commitments made by suppliers in terms of the environment,
human rights and labour, business ethics, sub-contracting,
progress approach, and monitoring compliance with the Charter;
The guiding principles of its CSR policy are based on the following
commitments:
z UN Global Compact;
z the reference texts: the 10 principles of the Global Compact, the
30 articles of the Universal Declaration of Human Rights and the
fundamental Conventions of the International Labour Organisation
(ILO).
z Diversity Charter;
z Responsible Supplier Relations Mediation Charter.
All the commitments cover human rights and labour regulations,
combating all forms of discrimination, promoting diversity,
environmental protection and business ethics based on the duty of
care.
Assessing its suppliers
The vast majority of Crédit Agricole Assurancess suppliers are listed
on Crédit Agricole Groups panels. These suppliers, selected at
Crédit Agricole Group level, are assessed on their CSR policies not
only in terms of their CSR management system, but also in terms of
their products themselves.
Crédit Agricole Assurances wishes to encourage its suppliers, service
providers and their sub-contractors to share these commitments by
observing the principles set out in the international conventions,
the laws and regulations in the country where they operate, and
practices in their business sector, and more specifically:
Independent specialist firm EcoVadis has been appointed to assess
the suppliers CSR management system. This approach, common to
all Crédit Agricole S.A. Group entities, is led by Crédit Agricole S.A.
The scoring principle involves sending suppliers a questionnaire
based on four themes: the environment, labour, ethics and
supply chain management. Over 900 suppliers common to Crédit
Agricole S.A. Group entities have now been rated and additional
suppliers are in the process of being rated.
1. human rights;
2. diversity and working conditions;
3. environment;
4. business ethics and the value chain.
Being responsible throughout the supply chain
Meanwhile, where appropriate for the purchasing category, Crédit
Agricole Assurances assesses the CSR quality of the suppliers
product or service by including technical and specific sustainable
development criteria in the specifications. The supplier must show
that its procedures comply with specific principles throughout the
entire product life cycle and provide documentary evidence of this.
Crédit Agricole Assurancess responsible purchasing policy is based
on the following:
z encouraging responsible supplier relations;
z assessing its suppliers on the basis of their CSR management
system and the products proposed to Crédit Agricole Assurances
Group;
The CSR criterion accounts for 15% of a suppliers rating in a call
for tenders.
z raising awareness among buyers and suppliers.
Raising awareness among buyers
and suppliers
Committing to suppliers
Crédit Agricole S.A. is a signatory of the Responsible Supplier
Relations Charter, which aims to create a balanced relationship with
its suppliers in an unstable economic environment.
Crédit Agricole Assurances buyers are made aware of responsible
purchasing at meetings run by Crédit Agricole S.A.s Purchasing
department.
This charter comprises ten commitments for responsible purchasing
and a fair and lasting relationship between large buyers, SMEs
and suppliers more generally, notably with regard to environmental
impacts, financial fairness and reducing the risks of reciprocal
dependence.
Everyone involved in the purchasing function receives training in
responsible purchasing provided by Crédit Agricole S.A. Group.
A specific policy of sourcing from companies in the sheltered sector
has been implemented for the Purchasing function.
Crédit Agricole Assurances took part for the first time in the
“Responsible supplier relations and purchasing” labelling scheme
and the Crédit Agricole S.A. Group with the contribution of new
entities confirmed that it maintained the label in 2021.
Crédit Agricole Assurances therefore appends the Responsible
Purchasing Charter to all its tender documents and contracts. The
Charter is a joint initiative between French banks and insurance
companies that wish to encourage their suppliers to implement
In 2019, the purchasing policy was assessed on the basis of
EcoVadis rating criteria. It obtained a score of 70/100.
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ECONOMIC, SOCIAL AND ENVIRONMENTAL INFORMATION
Acting as a responsible company
DEVELOPING AN OUTREACH CULTURE
In 2021, the 11th call for projects to help caregivers was based on
three emerging or developing themes in support for caregivers:
Launch of the CSolidaire programme
to encourage employee outreach
z promoting initiatives to tackle the Covid crisis;
z developing shared living and cohousing;
z in-home respite care.
Despite the health crisis, 2021 saw the roll-out of CSolidaire, the
programme to involve employees in community initiatives intended
to establish an outreach culture within the company. The programme
comprises sponsorship and skills-based volunteering schemes,
tutoring and mentoring for various target groups (such as deserving
young people from underprivileged areas, refugees and people
with literacy problems), as well as paid leave for employees to do
volunteer work abroad. Overall, around 100 volunteer positions are
available. They are constantly updated and geolocated to enable
employees all over France to get involved.
The aim of the call for projects is to finance some 10 community
projects every year with an annual budget of €150,000.
Projects are selected by a Committee made up of people from civil
society (sociologists, geriatricians, journalists, French Association
of Caregivers, the CNSA, etc.) and members of the Crédit Agricole
Group.
2
The CSolidaire programme received an Argus d’Or award in the
“Civic company” category.
Since 2010, Crédit Agricole Assurances has received over
1,500 applications, mainly from the Regional Banks that promote
the initiative. At the end of 2021, 180 local projects to help family
caregivers had been financed and more than €2.5 million distributed.
In 2021, 328 employees took part in 537 public service missions
through CSolidaire, mainly targeting jobs, access to employment
and education.
In 2021, the associations selected for the call for projects were
given two days of training on how to develop resources and
communications for their project, with support from an outside
firm. Once again this year, particular emphasis has been placed on
securing funds in view of the considerable ongoing difficulties faced
by charities as the health crisis continues.
There is now a monthly newsletter focusing on solidarity issues.
Alongside this programme, in late 2021 employees were given
the opportunity to contribute to charity collections for Kabubu and
Emmaüs Défi.
To mark the tenth anniversary of the call for projects, an event was
organised to bring together employees and various stakeholders
(charities, specialists, etc.) supporting carers. The event included
a film, “10 years of support for carers” made in 2020 with the
participation of charities that have won the call for projects, and a
round table, “Being a carer today”.
A long-term commitment to sponsorship
CAA’s sponsorship programmes focus on the inclusion and climate/
environment commitments from the societal project.
Promoting better inclusion for carers
For 10 years, Crédit Agricole Assurances has been engaged in a
policy to sponsor family caregivers by financing community projects
throughout France. Caregivers play a key role in intergenerational
solidarity and home care for dependent people.
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ECONOMIC, SOCIAL AND ENVIRONMENTAL INFORMATION
Acting as a responsible company
2
The Crédit Agricole Group, including Crédit Agricole Assurances,
has been a partner of the project since 2018 and is continuing with
this commitment by providing backing of €1.2 million over five years.
The support provided for this expedition forms part of the Crédit
Agricole Groups Societal Project.
Help for the environment
COMMITMENT TO REFORESTATION IN FRANCE
In 2021, Crédit Agricole Assurances – Frances leading forest
insurer – continued its partnership with the Plantons pour l’Avenir
endowment fund. The funds objective is to step up the rate of
reforestation in France by providing the funds required for owners
engaged in sustainable forestry to replant their land in the form of a
zero-interest advance repayable over 30 years. This partnership aims
to plant a number of trees in France equivalent to Crédit Agricole
Assurancess total CO2 emissions as measured in the most recent
Bilan Carbone® assessment of its French operations (according to
a metric established by the FCBA of 10,000 trees per 1,400 tonnes
of CO2 equivalent emitted). Since 2018, Crédit Agricole Assurances’
involvement has allowed for the planting of 888,000 trees and
sustainable management of 710 hectares.
Help for employees
The Crédit Agricole Assurances Groups sponsorship efforts include
financing the Courte Échelle programme since 2011. The programme
aims to support employees heavily invested in community projects.
At the end of 2021, 108 projects were launched or came to fruition
thanks to a grant of up to €3,000. These community projects involve
international outreach, environmental protection and social inclusion.
The Coup de Cœur scheme was renewed in 2021, enabling
employees to vote for the Courte Échelle project of their choice,
which receives an additional €3,000 grant. Since 2019, the Courte
Échelle winning associations have attended a training day on how
to develop resources and communications for their project. For the
2021 winners, the contents of this training were, as in 2020, closely
correlated to the health crisis and the mainly financial difficulties
facing community organisations.
SUPPORT FOR COMBATING PLASTIC POLLUTION
OF THE OCEANS
Crédit Agricole Assurances supports the Plastic Odyssey expedition
to combat plastic pollution in our oceans. Engineers, entrepreneurs
and naval officers will travel along the coasts of France, Africa, Latin
America and Asia onboard a specially equipped vessel for three. The
projects aim is to raise awareness about recycling plastic waste and
share expertise with emerging countries.
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3
CORPORATE GOVERNANCE
REPORT ON THE CORPORATE GOVERNANCE 56
Composition of the Board and preparation
and organisation of its work, Board activity in 2021 56
MANAGEMENT BODIES
AT 31 DECEMBER 2021
Composition of the Crédit Agricole Assurances
Group’s Executive Committee
Composition of the Crédit Agricole Assurances
Group’s Management Committee
86
86
87
Regulated information referred to
articles L. 225-37-4 and L.22-10-10 1° to 5°
of the French Commercial Code
67
Summary Table showing the Governance rules
laid down by Crédit Agricole Assurances
in addition to the standard required law
Biography of Corporate Officers
Office held by Corporate Officers
69
73
75
COMPENSATION POLICY
88
Compensation policy of Crédit Agricole Assurances 88
Compensation of identified staff
91
STATUTORY AUDITORS’ REPORT
ON RELATED PARTY AGREEMENTS
92
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CORPORATE GOVERNANCE
Report on the Corporate Governance
3
REPORT ON THE CORPORATE GOVERNANCE
This Report of the Board of Directors on Corporate Governance is
included in the management report. Pursuant to Article L. 225-37,
L. 225-37-4 and L. 22-10-10 1° to 5° of the French Commercial
Code, it contains the following information:
professional qualifications and experience, as well as a description
of the objectives of this policy, its methods of implementation
as well as the results obtained during the past financial year;
this description is supplemented by information on how whose
Company seeks a balanced representation of women and men
within the Committee set up, if necessary by General Management
with a view to assisting it regularly in performance of its general
missions and on the results in terms of diversity in the 10% of
positions with the greatest responsibility;
z the composition as well as the conditions for the preparation and
organisation of the Boards work;
z a list of all the mandates and functions exercised in any Company
by each corporate officer;
z the choice to separate executive and non-executive functions
z a summary table showing the current authorisations granted by the
General Meeting of Shareholders in the field of capital increases,
and the use made of these authorisations during the financial year;
between the Chairman and the Chief Executive Officer;
z agreements entered in 2021, either directly or through an
intermediary, between, on the one hand, one of the corporate
officers or one of the shareholders with a fraction of the voting
rights greater than 10% of a Company and, on the other hand,
another Company controlled by the former within the meaning
of Article L. 233-33, with the exception of agreements involving
transactions entered into in the ordinary course of business on an
arms length basis;
z any limitations that the Board of Directors may place on the powers
of the Chief Executive Officer;
z the governance rules adopted by Crédit Agricole Assurances
in addition to those required by law and in comparison to the
recommendations of the AFEP-MEDEF Code;
z the procedure for shareholders to take part in the General Meeting
of Shareholders, provided for the in the articles of association
(Article 18).
z a description of the diversity policy applied to members of the
Board of Directors with regard to criteria such as age, gender or
COMPOSITION OF THE BOARD AND PREPARATION
AND ORGANISATION OF ITS WORK, BOARD ACTIVITY IN 2021
The preparation and organisation of the work of the Board of
Directors is governed by current legislation and regulations, by the
Companys articles of association, and the Rules of Procedure of the
Board of Directors (see below).
The duties of the Chairman of the Board are those conferred on him
by law.
In accordance with the law and the articles of association the
Chairman of the Board of Directors organises and directs the work
of the Board and reports to the General Meeting of Shareholders on
its activities.
On 31 July 2015, the Board of Directors of Crédit Agricole
Assurances decided not to adopt a Code of corporate governance
(AFEP-MEDEF or MIDDLENEXT), as some of their provisions do not
apply to Crédit Agricole Assurances due to it being 100% owned by
Crédit Agricole S.A., a CAC 40 Company.
His legal duties include drawing up the agenda for Board meetings
and ensuring that the information provided to the directors is
sufficient for them to make an informed judgement. In this respect, he
contributes to the smooth flow of information between the Board and
Senior Management and between the Board and its Committees. He
encourages and promotes open, critical discussion and ensures that
all points of view can be expressed within the Board. He ensures that
the responsibilities of the Board are clear to all directors.
However, Crédit Agricole Assurances complies with the main
recommendations of the AFEP-MEDEF Code. The governance rules
applied in addition to legal requirements are described in an overview
table below.
As indicated in the Rules of Procedure, reproduced hereafter, the
Chairman of the Board of Directors ensures that, prior to each
meeting, the directors receive the information that is necessary and
sufficient to deliberate with full knowledge of the issues.
Governance structure
Crédit Agricole Assurances, a French public limited Company
(société anonyme), is managed by a Board of Directors which has at
least three members and at most eighteen members, subject to the
exemptions provided by law.
Following consultation with the Chief Executive Officer, the Chairman
of the Board of Directors assesses the work carried out and the
work still to be carried out, in particular, when the Boards meeting
agendas are being set.
The Board is a collegial body mandated by all of the shareholders.
The offices of Chairman of the Board and Chief Executive Officer
are separated in accordance with Crédit Agricole Groups specific
governance model, which separates the strategic and oversight
functions from the executive functions.
As of 31 December 2021, Crédit Agricole Assurances’ Chief
Executive Officer is Philippe DUMONT and second effective
Director Henri LE BIHAN, Thierry LANGRENEY having exercised his
retirement rights for 30 September 2021.
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CORPORATE GOVERNANCE
Report on the Corporate Governance
z not to be or to have been in the previous five years: an employee,
Chief Executive Officer or director of the Company, one of its
subsidiaries or its parent Company;
Composition of the Board of Directors
As of 31 December 2021, the Board was composed of nine
members. A non-voting Board member also takes part in Board
meetings.
z not to be a corporate executive officer of a Company in which
Crédit Agricole Assurances is a director;
The term of office of Crédit Agricole Assurances’ directors is set
at three years by the companys articles of association. This term
is renewable although directors and non-voting Board members
cannot serve for more than four consecutive terms of office.
z not to be a customer, supplier, investment banker, commercial
banker or consultant that is significant to the Company or its Group;
z not to be related by close family ties to a company officer;
Each year, the Board considers the desirable balance of its members
and in particular its diversity (representation of men and women, age,
qualifications and professional experience, etc.).
z not to have been an auditor of the company within the previous
five years.
The status of independent director is lost after 12 years. An
independent director cannot receive variable compensation linked to
the performance of the Company or Group.
The Board consists of five men and four women, with women
therefore making up 44.4% of members.
The average age of directors of Crédit Agricole Assurances as at
31 December 2021 was 55. The companys articles of association
set an age limit of 65; any director who exceeds this limit will be
automatically deemed to have resigned at the end of the next
General Meeting.
Conflict of Interest Policy
The members of the Board are subject to the legal obligations and
regulations applicable to conflicts of interest. Each directors of Crédit
Agricole Assurances, as well as the censors adhere to the Group's
values and commitments described in its Ethics Charter and Code of
Conduct. The latter constitutes the basis of ethical and professional
conduct applicable to directors, managers and employees of the
Group. Furthermore, the functioning of the Board is governed by
its rules of procedure and the Crédit Agricole Assurances Directors’
Charter which affirm that in the event of conflicts of interest, in which
it could be involved directly or indirectly, the director must inform the
board. The director must abstain from deliberating and voting on any
resolution tending to authorize any transaction whatsoever in which
he (or the company he represents) has a direct interest or indirectly.
3
Members’ qualifications and experience vary and are complementary.
Since it is part of the Crédit Agricole Group and also as the head
of an insurance group whose shares are admitted to trading on
a regulated market, the Board of Directors of Crédit Agricole
Assurances comprises one independent director, and then 50%
Regional Bank executives (four directors) and 50% members of
Crédit Agricole S.A.s Management (four directors).
The non-voting Board member is the Deputy Chief Executive Officer
of Fédération Nationale du Crédit Agricole.
The Board has not appointed a Lead director.
Although as at 31 December 2021, Crédit Agricole Assurances
and its subsidiaries in France and abroad had 5,691 employees
(including 5,035 in France), its Board does not have any directors
representing employees, as its parent company, Crédit Agricole S.A.,
fulfils this requirement.
Overall skills and expertise of the Board,
director training
The Autorité de contrôle prudentiel et de résolution (ACPR) assesses
the overall skills and expertise of the Board based on an individual
assessment of each member. This ensures that overall the directors
have the knowledge and experience required in the insurance and
financial markets, the companys business strategy and business
models, its system of governance, financial and actuarial analysis
and the legislative and regulatory requirements applicable to the
insurance business.
The Board also does not have a director representing employee
shareholders. None of the employees of the Crédit Agricole
Assurances Group holds shares in the Company. The directors
of Crédit Agricole Assurances are also not shareholders of the
Company. Crédit Agricole Assurances’ articles of association do
not require directors to hold a minimum number of shares in the
Company.
A directors skill is assessed in the light of their duties as member
of the Board of Directors, member of the Audit and Accounts
Committee, Chair of the Board or Chair of the Audit and Accounts
Committee. This takes account of experience acquired during their
working life in respect of offices held or through training courses
taken in the course of their career.
Crédit Agricole Assurances’ Board of Directors includes one
independent director. Her appointment was based on an assessment
of several criteria: expertise in insurance, no conflicts of interest,
respect for the principle of gender diversity and diversity, respect for
the age limit, availability, involvement, adaptation to Crédit Agricole
Groups culture.
In accordance with the “Fit and Proper” policy approved and
reviewed each year by the Board, a questionnaire is sent to each
member asking them to assess themselves on the basis of the five
themes set out above and express a request for training in these
areas. The results of the questionnaires are also used to assess the
Boards overall skills and expertise.
The independence criteria used by the Board were as follows:
z not to have a relationship of any kind whatsoever with the Company,
its Group or its management that may interfere with the persons
freedom of judgement;
In accordance with the wishes expressed by the directors at the
end of 2020, five training courses were given during 2021 on the
following subjects: 1) Prevention of the risk of malicious acts in bank
branches; 2) Technical risks and actuarial notions (pricing); 3) ORSA;
4) Prevention of operational risks 5) IFRS 17.
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3
Directors may if they wish receive training on the specifics of the
company, its methods, business sector and social and environmental
responsibility issues.
Movements within the Board of Directors
in 2021
No change in the composition of the Board was made during the
2021 financial year.
Composition of the Board at 31 December 2021
At 31 December 2021, the nine directors and the non-voting director of Crédit Agricole Assurances were:
Date
Date of
Position held appointment
of birth Nationality
Role on the Board
Director Chief Executive Officer of CRCAM
27/07/2017
30/07/2020
Nicolas DENIS
1967
1965
1962
1968
1978
1967
French
French
French
French
French
French
Chairman of the Board of Directors
Normandie-Seine
Director
Chairman of CRCAM
Pyrénées Gascogne
Marc DIDIER
Member of the Audit and Accounts Committee
18/04/2019
29/10/2015
14/06/2016
29/04/2020
15/10/2019
Deputy Chief Executive Officer
of Crédit Agricole S.A.
Jérôme GRIVET
Isabelle JOB-BAZILLE
Clotilde LANGEVIN
Murielle LEMOINE
Director
Director
Chief Economist
at Crédit Agricole S.A.
Member of the Audit and Accounts Committee
Head of Financial communication
at Crédit Agricole S.A.
Director
Independent director
Member of the Audit and Accounts Committee
Independent director
Director
Chairwoman of the Customer Processes Chief Executive Officer of CRCAM
Laure LESME-BERTHOMIEUX
Xavier MUSCA
1965
1960
1962
1968
French
French
French
French
and IT Strategic Committee
Nord-Est
30/07/2020
07/11/2012
30/07/2020
30/07/2019
Deputy Chief Executive Officer
of Crédit Agricole S.A.
Director
Director Chief Executive Officer of CRCAM
José SANTUCCI
Chairman of the Audit and Accounts Committee
Provence Côte d’Azur
Non-voting member
Participant in the Audit and Accounts Committee
Deputy Chief Executive Officer
of FNCA
Marie-Agnès CHESNEAU
The offices held by each of the directors in Companies (Group or non-Group, listed or unlisted, in France or abroad) are set out in the Corporate
Governance Report below.
the Company referred to it by the Chairman and the Chief Executive
Officer. It takes decisions on all transactions falling within its exclusive
remit. It performs any controls or inspections that it deems necessary.
Board’s practices and procedures, duties
and work
The Board of Directors meets, at the invitation of its Chairman, as
The non-voting Board member takes part in Board meetings in an
often as required in the Companys interests and, in accordance with
advisory capacity. He is consulted on any item tabled on the Boards
its Rules of Procedure, at least four times a year.
agenda. Thus, apart from his duty to ensure compliance with the
articles of association, he may, after review, give his opinion during
the meeting on an agenda item, in particular regarding strategy,
business, growth, operational matters, results, risk governance and
the companys financial statements. He may be removed from his
position at any time by the Board.
Directors receive compensation (formerly known as directors’
fees) for their attendance at Board meetings. Each year, the overall
budget for directors’ compensation is set by the General Meeting of
Shareholders and its allocation is decided by the Board of Directors.
If a directors repeated absence disrupts the smooth functioning of
the Board, the Chairman may ask that director to stand down (see
Rules of Procedure below).
On 21 July 2009, the Board of Directors of Crédit Agricole Assurances
adopted Rules of Procedure which set out the operating procedures
for the companys Board and Senior Management, while taking into
account the separation of the offices of Chairman of the Board of
Directors and Chief Executive Officer. A directors’ Code of Conduct
has now been added to the Rules of Procedure. The main provisions
of the Rules of Procedure are presented in this report.
The Board of Directors performs the duties conferred on it by law
and the companys articles of association. It acts in all circumstances
in the interest of the Company. It strives to promote long-term value
creation taking into account the social and environmental impacts
of its operations. It proposes any amendments to the articles of
association it deems appropriate. It determines the Companys
strategy and general policies. It approves, where appropriate, at the
proposal of the Chief Executive Officer, the resources, structures
and plans required to implement the strategy and general policies
it has determined. It rules on all matters concerning the running of
The Rules of Procedure set out the way in which the Boards work
is organised in Board meetings and in meetings held by its specific
Committees (Audit and Accounts Committee, Customer Processes
and IT Strategic Committee).
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The directors’ Code of Conduct appended to the Rules of Procedure
constitutes a formal reminder of the provisions of the laws,
regulations and articles of association governing the prerogatives and
responsibilities associated with a directorship (regular attendance,
duty of discretion, protection of the Companys interests, prevention
of conflicts of interest, right to receive information, etc.).
In accordance with the provisions of the Insurance Code, and in
application of its internal regulations, the Board interacts on a regular
basis with the four heads of key functions “Risk Management”,
”Internal Audit”, ”Compliance Verification” and ”Actuarial function”.
The latter have, by regulation, and if necessary, direct access to the
Board of Directors. Their appointment is presented to the Board.
In 2021, as every year, the heads of key functions very regularly
reported on their activities and the results of their assignments to the
Board and its Audit and Accounts Committee.
Since their adoption, the Board of Directors has amended the Rules
of Procedure (reproduced below) on several occasions.
The main items on the agenda were as follows:
Assessment of the Board’s practices
and procedures
z business: at each of its meetings, the Board reviewed quarterly
trends in Crédit Agricole Assurances Groups business in France
and International and compared them with the budget. It also
analysed the impact of major events on each subsidiarys business;
Since 2018, each year, the Board has assessed its operation,
organization and composition via a questionnaire. This questionnaire
changes regularly. At the end of 2020, the directors deemed the
functioning of the Board satisfactory, particularly with regard to the
organization of other Boards in which they participate. In view of
the observations and suggestions made by the directors, several
areas for improvement had been identified for 2021: optimizing and
better coordinating the organization of the three Boards of Crédit
Agricole Assurances and its two subsidiaries Predica and Pacifica,
organizing an audit and additional accounts during the year, pursue
the objective of gender diversity to be managed at least for each
movement, optimize the duration of presentations by relying more
on the “Executive Summaries”, the work of the audit and devote
more time to certain subjects (strategy, international, investments,
CSR, Digital).
z disposal and acquisitions of entities: as Crédit Agricole
Assurances is an insurance holding Company whose main
purpose is to “acquire shareholdings in insurance and reinsurance
companies”, the Board was required to vote on proposals to sell or
acquire Companies, mainly outside France;
3
z strategy, organisation: Board members discussed Crédit
Agricole Assurances Groups strategic plan at a seminar held on
6 April 2021;
z capital management, funding plan: the Board approves the
Crédit Agricole Assurances Groups capital management plan and
the subsidiaries’ financing plan;
z budget: at its first meeting in 2021, the Board approved the 2021
budget for Crédit Agricole Assurances S.A. and for the Crédit
Agricole Assurances Group as a whole. On 9 December, the Board
discussed the initial 2022 budget guidelines;
The 2021 evaluation campaign of Board of directors operation and
the self-assessment of directors was carried out directly with the
latter, via the intervention of an External firm.
The results of this campaign show that a very large majority of
directors consider that the operation of the Council has improved
since the last evaluation or since their joining the Council. Areas for
improvement are identified, in particular on the holding of an annual
CAA Group seminar, and on the need to complete or strengthen the
skills already existing in theBoard level in certain areas such as CSR or
Digital. It is also hoped that the efforts undertaken in the conciseness
and streamlining of presentations, the pursuit of improving the
relevance of summary pages or “Executive Summaries”.
z review of the financial statements: at the end of each quarter,
after review by the Audit and Accounts Committee, the Board
validated the contribution of the Insurance business line to Crédit
Agricole S.A. groups results. The individual and consolidated
financial statements for 2020 were approved by the Board of
Directors on 9 February 2021. On 28 July 2021, the Board
approved the consolidated financial statements at 30 June 2021;
z annual regulatory reports: the management report including the
Corporate Governance Report for 2020 was signed off by the Board
on 9 February 2021. The Solvency and Financial Conditions Report
(SFCR) and Regular Supervisory Report (RSR) were approved by
the Board on 6 April 2021. The Own Risk and Solvency Assessment
(ORSA) was approved by the Board on 9 December 2021. The
Annual Reports of the Key Function Holders were also presented
and signed off (see section below on Key Function Holders);
Activity of the Board of Directors during 2021
The Board of Directors met nine times in 2021, on 9 February,
6 April, 27 April, 27 May, 16 June, 28 July, 28 October, 9 December
and 21 December 2021. The average attendance rate over the year
was 93.82%.
z supervision, control, risk management, solvency: as the head
of an insurance group, Crédit Agricole Assurances is subject to
Solvency II regulations. In this respect, the Boards role and duties
in terms of risk control and Group solvency have been strengthened
in the past few years.
In addition to these 9 meetings, the Board also met on 6 April 2021
as part of a seminar to work on the strategic corporate plan.
Under the authority of the Chief Executive Officer, the organization of
the Management of Crédit Agricole Assurances is structured around
an Executive Committee and a Management Committee. The first
expression of the relationship between the Board of Directors and
General Management is constituted by the regular contacts between
the Chairman and the Chief Executive Officer. Beyond that, the
latter as well as the two Deputy Chief Executive Officers, effective
managers, the Chief Financial Officer and the Secretary General
attend all Board meetings. Depending on the subject, the heads of
Technical Departments are also likely to speak to the directors.
Therefore, the Board signs off Crédit Agricole Assurances Groups
Solvency II governance policies each year.
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During 2021, the Board approved:
Presentation of the Committees
z the renewal of eight policies without amendment: “ORSA”,
“Operational risk management”, “Competence and good
repute”, “Underwriting”, “Prudential provisioning”, “Liquidity risk
management”; “Reinsurance”;
The Board has two specialised Committees, the Audit and
Accounts Committee and the Customer Processes and IT Strategic
Committee.
The Committees in no way remove any authority from the Board,
which has sole legal decision-making power. The Committees do
not replace the Board, but simply facilitate its work.
z changes to 8 policies: “Internal audit”, “Subcontracting”,
“Communication of information to the public and the ACPR”,
“Management of capital”, “Data quality”, “Management assets-
liabilities”, “Investments”, “Remuneration”.
Audit and Accounts Committee
At the end of each quarter, the results of the Groups solvency ratios
are analysed.
By decision taken on 21 July 2009, the Board of Directors of Crédit
Agricole Assurances created an Audit and Accounts Committee to
deal with financial, accounting and risk management matters.
Quarterly reporting of the risk appetite matrix is submitted for review.
At its meeting on 9 December 2021, the Board approved Crédit
Agricole Assurances Groups ORSA report, the risk appetite
statement, the 2022 risk strategy and the financial policy, including
investment guidelines for 2022;
The Audit and Accounts Committee meets at least twice a year on
the initiative of its Chairman or at the request of the Chairman of the
Board of Directors or the Chief Executive Officer.
COMPOSITION OF THE AUDIT AND ACCOUNTS COMMITTEE
z financial policies – investments: the Board reviews the asset
and liability framework. Investments are monitored quarterly either
directly by the Board or via the work of the Audit and Accounts
Committee. At the end of the year, the Board reviews a report on
operations and sets the guidelines for the year. On 27 April 2021,
the Board signed off the companys ecology and energy transition
report;
On 31 December 2021, members of the Audit and Accounts
Committee were:
z José SANTUCCI, Chairman, director;
z Isabelle JOB-BAZILLE, director;
z Marc DIDIER, director;
z Murielle LEMOINE, independent director;
z reporting of key function holders: the key function holders are
the heads of Internal Audit, Compliance, Risk Management and the
Actuarial function. They report to the Board as often as necessary
and at least once a year on their activity and on the plan for the
coming year.
z Marie-Agnès CHESNEAU, non-voting director and permanent
invitee.
All of the members have accounting and financial skills.
In addition to the non-voting director, representatives from the
Finance department, the Secretary Generals office, the Investment
department, the statutory auditors as well as the four key function
holders (Internal audit, Risk Management, Compliance, Actuarial)
referred to in Article L. 356-18 of the French Insurance Code are also
invited to take part in Committee meetings.
The Board approved the Actuarial functions Annual Report on
6 April 2021, Internal Audits 2022 audit plan on 28 October 2021,
the 2022 risk appetite statement together with the 2022 risk strategy
presented by the Risk Management function, and the Compliance
functions 2021 report and 2022 action plan on 9 December 2021.
The Chairman of the Audit and Accounts Committee also reports
regularly to the Board on the work of the key function holders;
DUTIES OF THE AUDIT AND ACCOUNTS COMMITTEE
The practices, procedures and duties of the Audit and Accounts
Committee are set out in Rules of Procedure approved by the Board
of Directors (see below).
z Crédit Agricole Assurances Group compensation policy:
on 28 July 2021, the Board approved the annual work done by
Crédit Agricole S.A.s Compensation Committee (a delegated
Committee) as regards the Crédit Agricole Assurances Group, on
the overall budget for variable compensation, the identification and
registration of “Identified staff” and monitoring of compensation
policy implementation. The Board also approved the compensation
policy applicable to the Crédit Agricole Assurances Group;
This Committee deals witth issues relating to the accounts and risks.
As regards procedures for preparing and processing accounting
and financial information, its duties include 1) monitoring the process
of preparing financial information and, as appropriate, making
recommendations to assure its integrity; 2) ensuring that significant
transactions at Crédit Agricole Assurances Group level and major
risks are properly accounted for, consistent in overall terms and
compliant with Crédit Agricole S.A.s internal control rules; 3)
ensuring that internal procedures for gathering and controlling data
to guarantee its reliability are in place; 4) reviewing the Crédit Agricole
Assurances Groups internal audit plan.
z governance: No change was made to the composition of the
Board and the Audit and Accounts Committee during the 2021
financial year. On 21 December 2021, the Board appointed a
new effective manager effective on 17 January 2022: Guillaume
ORECKIN. As of 17 January 2022, the effective managers of Crédit
Agricole Assurances are Philippe DUMONT, Chief Executive Officer,
Henri LE BIHAN, Deputy Chief Executive Officer and Guillaume
ORECKIN, Deputy Chief Executive Officer.
The Committee makes sure that the accounting methods used to
prepare the consolidated and parent company financial statements
are appropriate and applied consistently from year to year. It
monitors the statutory auditors’ audit of the parent company and
consolidated financial statements. It reviews the statutory auditors’
audit plan. It makes sure that the statutory auditors comply with the
independence conditions required by law and, if applicable, take
the necessary measures. It makes recommendations to the Board
The allocation of directors’ compensation (formerly known as
directors’ fees) was determined by the Board on 27 April 2021.
The results of the questionnaires of the overall skills and expertise of
the Board were reviewed at the first Board meeting of the year, held
on 9 February 2021. The requisite training was provided accordingly
during 2021.
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on the reappointment or appointment of the statutory auditors (the
recommendation made to the General Meeting of Shareholders
must be made on the basis of a competitive bidding procedure).
It reviews any financial or accounting matters referred to it by the
Chairman of the Board of Directors or the Chief Executive Officer.
It reviews any conflicts of interest of which it is aware. It approves
the provision of non-audit services permitted by law. It reports to
the Board of Directors on the statutory audit engagement, how
the engagement contributed to financial data integrity and the role
played by the Committee in the process, and to advise the Board
promptly of any difficulties experienced.
z for the Compliance function: monitoring the 2020 activity plan and
its results, validating the 2022 plan, Annual Report on the Crédit
Agricole Assurances Groups anti-money laundering and counter
terrorism financing report, application of the GDPR, OFAC, IDD and
Sapin 2 to the Crédit Agricole Assurances Group;
z for the Actuarial function: presentation of its Annual Report.
Minutes of Committee meetings are drawn up and distributed to all
the directors.
The Chairman of Committee reports to the Board on the Committees
work.
The Committee also oversees the effectiveness of the internal control,
risk management and internal audit systems. For that purpose, it
meets the four key function holders at each of its meetings: Internal
Audit, Risk Management, Compliance and Actuarial.
Crédit Agricole Assurances Group Customer
Processes and IT Strategic Committee
The Board created a new research Committee called Customer
Processes and IT Strategic Committee on 27 July 2017. This
Committee, chaired by Laure LESME-BERTHOMIEUX since 30 July
2020 in replacement of Nicolas DENIS, is responsible for reviewing
and issuing opinions on major project monitoring, the quality of IT
operations and services performed across the front-to-back chain,
and in particular the cost charge-backs. The Committee meets at
least twice a year. The Chairwoman reports to the Board of Directors
on the Committees work.
It reports regularly to the Board of Directors on its work.
WORK OF THE AUDIT AND ACCOUNTS COMMITTEE
The Audit and Accounts Committee met seven times in 2021,
on 8 February, 1 April, 26 April, 20 July, 27 July, 27 October and
8 December. The average attendance rate was 88.57%.
3
The Committees work focused mainly on reviewing the annual and
interim financial statements. The main accounting options with a
significant impact on the financial statements were described. The
consolidated results, together with the contribution from the main
Crédit Agricole Assurances Group subsidiaries, were reviewed at
Crédit Agricole Assurances Group level as well as its contribution
to the Crédit Agricole S.A. Group. The regulatory position, as well
as the financial reporting guidelines, were presented. The statutory
auditors gave a detailed report on their audit of the 2020 interim and
annual financial statements.
The Committee met on 14 April and 12 October 2021.
The Chairman of Committee reports to the Board on the Committees
work.
Compensation Committee
Crédit Agricole Assurances does not have its own Compensation
Committee. At its meeting of 5 November 2013, at the proposal of
Crédit Agricole S.A., the Board of Directors delegated compensation
matters to Crédit Agricole S.A.s Compensation Committee.
The second aspect of the Committees work involved risk
management and, more particularly, matters falling within the scope
of the four key function holders (Internal Audit, Risk Management,
Compliance and Actuarial). In 2021, their work addressed the
following:
The role, responsibilities, composition, meeting frequency and work
of Crédit Agricole S.A.s Compensation Committee are described in
Crédit Agricole S.A.s Universal Registration Document.
z for the Internal Audit function: monitoring the 2021 audit plan, its
possible revision, reviewing the results of audits performed during
the year, implementing recommendations, validating the 2022 audit
plan;
In 2021, the work of the Compensation Committee was brought
to the attention of the Crédit Agricole Assurances Board on two
occasions: on 27 July and on 9 December 2021.
On 28 July 2021, the Board was informed of the Compensation
Committees work on variable compensation at its meeting of
14 January 2021, on identified employees at its meeting on
2 February 2021, and on the deployment and control of the
compensation policy and control arrangements at its meeting of
8 April 2021.
z for the Risk Management function:
z review of Crédit Agricole Assurances Groups major risks (risk
mapping, summary of significant events, identification of major
risks, risk strategy guidelines), regular review of aggregate limits
set as an acceptable risk level, limit utilisation, management
decisions to remedy any limit breaches or formally approve
derogations in the event of a limit breach,
On 9 December 2021, the Board validated the changes to the
compensation policy proposed by the Compensation Committee,
involving the following matters:
z review of the Solvency and Financial Conditions Report (SFCR)
and Regular Supervisory Report (RSR),
z the update of the general principles of the remuneration policy
with the introduction of details as to the objectives of the policy,
and in particular the application of a gender-neutral remuneration
policy and the updating of the corpus regulatory applicable with
the addition of the European Sustainable Finance Disclosure
Regulation (SFDR) Updated targets and financial performance
criteria for variable compensation paid to senior executives;
z annual review of Solvency II policies,
z monitoring of Crédit Agricole Assurances Groups solvency
ratios,
z risk appetite framework and risk appetite statement for Crédit
Agricole Assurances Group (strategy and monitoring),
z the provision of additional information on the non-economic
objectives of the Personal Variable Remuneration of executives and
senior managers in order to highlight the integration of sustainability
risks into societal objectives. Compensation paid to members of
the Board of Directors.
z approval of the Own Risk and Solvency Assessment (ORSA)
report,
z qualitative summary of permanent controls;
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z Appendix completed by the director succession process by the
Compensation of the Chairman
and the directors
Board on 06/02/2019.
z Article 4 “Powers of the Chief Executive Officer” amended by the
The Chairman of the Board only receives directors’ compensation
as defined below.
Board on 28/07/2021.
The Board of Directors of Crédit Agricole Assurances meeting on
21 July 2009, adopted these Rules of Procedure which set out
the operating procedures of the companys Board of Directors and
Executive Management, while taking account of:
Compensation of directors
The total amount of directors’ compensation (formerly known as
directors’ fees) is set on an annual basis by the General Meeting
of Shareholders and the Board of Directors then decides how it is
to be shared out between directors and non-voting members. A
set amount of €2,000 per meeting, decided by the Board, is then
allocated to each director and non-voting Board member who has
attended a meeting of the Board of Directors, the Audit and Accounts
Committee, Customer Processes and IT Strategic Committee or any
ad hoc study groups (such as the Selection Committee this year).
Only the independent director and the directors representing the
Regional Banks actually receive this compensation, as the directors
representing Crédit Agricole S.A. have waived their entitlement. The
total amount paid by the Company in directors’ compensation in
2021 was €176,000 before tax and €23,200 net of tax and social
contributions.
A)the deliberation of the Board dated 21 July 2009 deciding to
entrust the duties of Chairman of the Board of Directors and Chief
Executive Officer to two separate people;
B) the need to incorporate the company into the Crédit Agricole S.A.
control system since it holds, directly or indirectly, almost all of its
share capital.
Article 1 – Meetings of the Board of Directors
MEETINGS OF THE BOARD OF DIRECTORS
The Board is convened by its Chairman as often as required by the
companys interests and at least four times a year. If a director is
repeatedly absent, for whatever reason, the Chairman may ask said
director to tender his resignation, so as not to disrupt the smooth
operation of the Board. The Chief Executive Officer attends all Board
meetings but does not have the right to vote.
No Crédit Agricole Assurance or Crédit Agricole S.A. stock options
or bonus shares were awarded to Crédit Agricole Assurances
directors in respect of their directorship of the Company.
There are no service contracts between the members of the
administrative or management bodies and Crédit Agricole
Assurances S.A. or any of its subsidiaries that grant benefits to such
members.
VIDEOCONFERENCING AND CONFERENCE CALL
Directors who cannot physically attend a meeting of the Board of
Directors may inform the Chairman of their intention to participate
by videoconference or telecommunication means. The means
of videoconferencing and telecommunications used must meet
technical specifications guaranteeing the effective participation of
each person in the Board of Directors’ meeting. They must allow
the identification, by the other members, of the director participating
in the meeting by videoconference or telecommunication, transmit
at least his voice and ensure the continuous and simultaneous
retransmission of the deliberations. A director participating in the
meeting by videoconference or telecommunication may represent
another director provided that the Chairman of the Board of
Directors has, on the day of the meeting, a power of attorney
from the director so represented. Directors attending the Board of
Directors’ meeting by videoconference or telecommunication shall
be deemed to be present for the purpose of calculating quorum and
majority. In the event of a malfunction of the videoconferencing or
telecommunications system noted by the Chairman of the Board
of Directors, the Board of Directors may validly deliberate and/
or continue to conduct business with the members present only
physically, provided that the quorum requirements are met. The
attendance register and the minutes must mention the names of the
directors present and deemed to be present within the meaning of
Article L 225-37 of the French Commercial Code. In accordance with
the law, participation in videoconferencing or telecommunications
cannot be accepted for the following decisions: preparation of the
annual financial statements and management report; preparation
of the Groups consolidated financial statements and management
report, if not included in the Annual Report. The aforementioned
exclusions relate only to the inclusion of remote participants in the
quorum and majority and not to the possibility for the directors
concerned to participate in the meeting and to give their opinion,
in an advisory capacity, on the decisions concerned. Participation
in videoconferencing or telecommunications may also be refused
for technical reasons by the Chairman, insofar as these technical
reasons would prevent the Board of Directors from being convened
by videoconferencing or telecommunications under the applicable
legal and regulatory conditions.
Rules of Procedure of the Board of Directors
(full text)
z Adopted by the Board on 21/07/2009.
z Article 3 “Duties and operation of the Committees” amended by the
Board on 18/02/2010.
z Article 4 “Power of the Chief Executive Officer” amended by the
Board on 21/04/2011.
z Article 3.1 “Compensation Committee” amended by the Board on
05/11/2013.
z Article 4 “Power of the Chief Executive Officer” amended by the
Board on 19/12/2013.
z Article 4 “Power of the Chief Executive Officer” amended by the
Board on 12/02/2015.
z Article 2 “Organisation of the Boards works” and Article 3 “Duties
and operation of the Committees” amended by the Board on
02/12/2015.
z Article 1 “Meetings of the Board of Directors” and article 4 “Powers of
the Chief Executive Officer” amended by the Board on 09/02/2017.
z Article 3 “Duties and operation of the Committees” and article 4
“Powers of the Chief Executive Officer” amended by the Board on
27/07/2017.
z Article 3 “Organisation of the Boards works” amended by the
Board on 05/05/2018.
z Article 4 “Powers of the Chief Executive Officer” amended by the
Board on 13/12/2018.
z Article 4 “Powers of the Chief Executive Officer” amended by the
Board on 30/07/2020.
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function holders (Internal Audit, Risk Management, Compliance,
Actuarial function) referred to in Article L. 356-18 of the French
Insurance Code are invited to attend Committee meetings, under
the conditions set out in Article L. 322-3-2 of the French Insurance
Code.
Article 2 – Organisation of the Board’s work
A)The Board of Directors exercises the powers invested in it by the
law and the Companys articles of association:
z it determines overall corporate strategies as well as general
company policies;
A quorum exists if two of its members are present.
z it approves, where appropriate, on a proposal from the Chief
Executive Officer, the resources, structures and plans needed to
implement the general strategies and policies it has determined;
Members who are unable to attend a Committee meeting in person
may inform the Chairman of their intention to take part in the meeting
by videoconferencing or other means of telecommunication enabling
the members to be identified and the proceedings to be faithfully
recorded.
z it rules on all corporate administration-related issues referred to it by
the Chairman and the Chief Executive Officer;
The minutes of the Committee meeting shall list the names of those
members attending the meeting by video conferencing or other
means of telecommunication.
z it takes decisions on all company operations falling solely within its
remit;
z it conducts any inspections or audits that it deems necessary;
Attendance via videoconferencing or other means of
telecommunication may be refused by the Chairman for technical
reasons.
z it consults, in accordance with Article L 322-3-2 of the French
Insurance Code, the heads of key functions directly and on its own
initiative, whenever it considers it necessary and at least once a
year. The hearing may take place without the Chief Executive Officer
present if members of the Board of Directors deem it necessary.
The Board of Directors may delegate this hearing to one of its
Specialised Committees. Heads of key functions may directly, on
their own initiative, inform the Board of Directors where events
occur such as to justify it;
The Committee meets on the initiative of its Chairman or at the
request of the Chairman of the Board of Directors or the Chief
Executive Officer.
3
The Committee may consult the Chief Accounting Officer and
Accounts department employees without members of Executive
Management being present. The Committee hears comments from
the statutory auditors without representatives from Crédit Agricole
Assurances Group departments being present.
z the Board of Directors shall consult Crédit Agricole S.A. prior to
taking the decision to appoint its Chairman, Chief Executive Officer
or one, or more, Deputy Chief Executive Officers.
The Committee meets at least twice a year to review the half-year
and annual financial statements prior to their submission to the
Board.
B) The Chairman of the Board of Directors organises the Boards work
and ensures that it operates smoothly:
The agenda is set by the Chairman of the Committee,
The Committees main duties are:
z he/she convenes the Board of Directors, sets the agenda for
meetings and ensures that directors receive necessary and
sufficient information, in advance, so that decisions can be taken
with full knowledge of the facts;
z to oversee the preparation of financial information and, if necessary,
make recommendations to ensure its integrity;
z the Chairman alone is authorised to ask the Executive Management
for documents and information about the company outside Board
meetings;
z to monitor the effectiveness of internal control, risk management
and, where appropriate, internal audit systems, as regards the
preparation and processing of accounting and financial information,
and in particular:
z directors also have this option subject to prior notification of the
Chairman.
1) to ensure the appropriate accounting treatment of Crédit
Agricole Assurances Group significant transactions as well as
major risks, in addition to the overall consistency and compliance
with Crédit Agricole S.A.s internal audit rules,
Article 3 – Duties and operation of the Committees
COMPENSATION COMMITTEE
2) to make sure that internal procedures are in place for collecting
By decision of the Board of Directors on 5 November 2013, at
the proposal of Crédit Agricole S.A., the duties of Crédit Agricole
Assurances’ Compensation Committee were devolved to Crédit
Agricole S.A.s Compensation Committee.
and auditing data, thus ensuring their reliability,
3) to review the Crédit Agricole Assurances Groups internal audit
plan,
4) to familiarise itself with the Crédit Agricole Assurances Group
AUDIT AND ACCOUNTS COMMITTEE
internal audit programmes;
An Audit and Accounts Committee has been created comprising
at least two members appointed by the Board of Directors from
among its members that do not hold a management position within
the company. A non-voting member may also be designated as a
permanent guest.
z to make sure that the accounting methods used to prepare the
consolidated and parent company financial statements are
appropriate and applied consistently from year to year;
z to monitor the statutory auditors’ audit of the parent company and
The Chairman of the Audit and Accounts Committee is appointed by
the Board of Directors.
consolidated financial statements;
z to review the statutory auditors’ audit plan;
Meetings are attended by any person charged with reporting or
authorised to report on matters relating to finance, risk control,
audit work or company accounts. Representatives from the Finance
department and the Secretary Generals office and the four key
z to make sure that the statutory auditors comply with the
independence conditions required by law and, if applicable, take
the necessary measures;
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z to make recommendations to the Board on the reappointment or
appointment of the statutory auditors (the recommendation made
to the General Meeting of Shareholders must be made on the basis
of a competitive bidding procedure);
Article 4 – Powers of the Chief Executive Officer
The Chief Executive Officer has the widest powers to act in the name
of the Company in all circumstances and to represent the company
in its dealings with third parties.
z to review any financial or accounting matters referred to it by the
Nevertheless,
Chairman of the Board of Directors or the Chief Executive Officer;
z to review any conflicts of interest of which it is aware;
z to approve the provision of non-audit services permitted by law;
z to report regularly to the Board of Directors on its work;
I. Strategic investments and divestments relating to the
development of insurance activities
Prior agreement from the Board of Directors of Crédit Agricole
Assurances is required for any investments or divestments:
z to report to the Board of Directors on the statutory audit
engagement, how the engagement contributed to financial data
integrity and the role played by the committee in the process, and to
advise the Board promptly of any difficulties experienced.
z of a certain type (see point 1 below);
z and of a certain amount (see point 2 below).
1/ Type of transaction: extension or reduction in the scope of the
Credit Agricole Assurance Groups activities.
The Committee meeting held at the end of the year is devoted mainly
to reviewing risk matters.
z This includes in particular:
a) acquisitions or subscriptions of equity securities with the
intention of holding them for the long term (interests in
subsidiaries, participating interests and other securities to be
held for the long term, etc.) and their disposal,
CUSTOMER PROCESSES AND IT STRATEGIC COMMITTEE
The Committee comprises three directors appointed by the Board.
Its Chairman must be a director of Crédit Agricole Assurances and
a representative of the Regional Banks. Each Committee member
must hold one or more directorships in Crédit Agricole Assurances,
Predica, Pacifica or CACI such that all four Companies are
represented by the three members. Other permanent invitees also
attend meetings. They include the chairs of the France life and non-
life IT & Customer Processes Committees, internal representatives
of Crédit Agricole Assurances Solutions and heads of banking and
insurance distributors. The opinions issued by the Committee to the
Board of Directors are based on work done by the two technical
committees (France life and France non-life IT & Customer Processes
Committees) that meet quarterly to monitor implementation of
strategic guidelines. The Committee is responsible for reviewing
and issuing opinions on major project monitoring, the quality of IT
operations and services performed across the front-to-back chain,
and in particular the cost charge-backs. The Committees role is to
define guidelines for IT strategy and customer processes to ensure
a consistent group-wide approach in these areas. The Committee
meets at least twice a year. The agenda is set by the Chairman of
the Committee, who reports on its work at the next Board meeting.
Members who are unable to attend a Committee meeting in person
may inform the Chairman of their intention to take part in the meeting
by videoconferencing or other means of telecommunication enabling
the members to be identified and the proceedings to be faithfully
recorded.TheminutesoftheCommitteemeetingshalllistthenamesof
those members attending the meeting by videoconferencing or other
means of telecommunication. Attendance via videoconferencing or
other means of telecommunication may be refused by the Chairman
for technical reasons.
b) asset contributions or mergers involving at least one Company
of the Credit Agricole Assurances Group,
c) spin-offs or partnerships resulting in changes to the legal scope
of Crédit Agricole Assurances Group, in particular the creation
of new entities (joint ventures),
d) creation/closure of branches,
e) decisions to bring in new shareholders of Crédit Agricole
Assurances consolidated entities,
f) contributions (and disposals) of assets or businesses,
g) creation of structures and increases in the capital of existing
structures with the purpose of investing in new technologies,
h) any transactions that may result from the deferred
implementation of the transactions described above, in
particular any transactions also implying the commitment of
equity in the form of capital, loans, guarantees or shareholder
advances and similar,
i) increases in the capital of existing subsidiaries, intended solely
to finance prudential requirements relating to their growth,
including if such transactions concern companies for which a
sale process has been initiated or decided.
Internal restructuring measures are also included.
z It does not include:
a) transactions relating to the day-to-day conducting of growth
capital activities (see point II below),
b) upfront payments on entering into a medium or long-term
commercial agreement entailing the recognition of an intangible
asset,
c) transactions falling within the scope of day-to-day management
of insurance company assets representing insurance technical
reserves (see point II below).
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§A: THRESHOLDS ON TRANSACTIONS INVOLVING
2/ Beyond certain thresholds, i.e.:
INVESTMENTS OTHER THAN IN COLLECTIVE FUNDS
a) either the amount of which is greater than 25 million euros,
or lower when the operation constitutes an additional of an
operation already carried out, thus bringing it to an amount
overall greater than €25 million,
Asset category 1: Fixed income
z prior approval from the Chairman and Deputy Chairman of Predica
if aggregate exposure exceeds €150 million.
Asset category 2: Listed equities
b) or the realization of which generates a loss in the accounts of the
Crédit Agricole Assurances Group greater than 25 million euros.
z prior approval from the Chairman and Deputy Chairman of Predica
if aggregate exposure exceeds €120 million (excluding the receiving
of a stock dividend).
The Chief Executive Officer reports to the Board of Directors on the
implementation of transactions approved by the Board.
Asset category 3: Property assets
II. Proprietary investments by Crédit Agricole Assurances as
part of a Crédit Agricole Group policy
z prior approval from the Chairman and Deputy Chairman of Predica
if aggregate exposure exceeds €120 million.
Investments by Crédit Agricole Assurances (parent company) that
meet the following conditions:
Asset category 4: Unlisted equities
z the investment is in line with a Crédit Agricole Group policy;
z the amount of the investment is less than or equal to €2 million;
z prior approval from the Chairman and Deputy Chairman of Predica
if aggregate exposure exceeds €60 million.
In cases where the transaction in question constitutes a complement
to a pre-existing transaction which already exceeded the decision
threshold relating to its asset class and when this supplement
does not exceed 10% of the NAV of the initial investment in limit of
€25 million, the agreement of the Vice-Chairman and the Chairman
of the Board of Predica will not be required.
z the aggregate amount of investments made under these rules may
not exceed €20 million;
3
may derogate from the Crédit Agricole Assurances’ (parent company)
portfolio risk strategy and are reported annually to the Audit and
Accounts Committee.
In addition, an agreement from Crédit Agricole S.A. after consulting
the Group Risk Department (DRG) will be required beforehand before
the decision of the Chairman and Vice-Chairman of Predica, with the
possibility of sub-delegation, in the following cases:
III. Financial investment transactions
This includes investments or divestments falling within the scope of
day-to-day management of insurance company assets representing
insurance technical reserves.
z if CAA/Predica crosses the 33% or 50% ownership threshold, or
when it becomes the largest shareholder (beyond a total exposure
materiality threshold of €30 million and excluding small holdings
acquired via thematic funds);
By delegation of Crédit Agricole Assurances Group entities authorised
by their Board of Directors, the Chief Executive Officer of Crédit
Agricole Assurances may carry out investments or divestments
involving four types of assets (financial investments) on behalf of all
Crédit Agricole Assurances Group entities.
z if the companies have initiated procedures to deal with financial
difficulties (amicable or collective), beyond an absolute amount of
€20 million of new investment.
However, if the transaction involves Predica and the aggregate
counterparty exposure (existing outstanding amounts plus
investment projects) for a given type of asset exceeds one of the
thresholds indicated below, prior approval is required from the
Chairman and the Deputy Chairman of Predica, which may be
delegated, and, where appropriate, prior consultation of the Crédit
Agricole S.A. Group Risk Management department.
§B: THRESHOLDS ON TRANSACTIONS INVOLVING
INVESTMENTS COLLECTIVE FUNDS
Asset category 1: Fixed income
Prior approval from the Chairman and Deputy Chairman of Predica if
aggregate exposure exceeds €300 million or if exposure to the asset
management Company exceeds €750 million(1).
These rules do not cover:
z transactions falling within the scope of fund management mandates
Asset category 2: Listed equities
given by the entities to asset management companies.
Prior approval from the Chairman and Deputy Chairman of Predica if
aggregate exposure exceeds €240 million or if exposure to the asset
management Company exceeds €600 million(1).
Asset category 3: Property assets
Prior approval from the Chairman and Deputy Chairman of Predica if
aggregate exposure exceeds €240 million or if exposure to the asset
management Company exceeds €600 million(1).
Asset category 4: Unlisted equities
Prior approval from the Chairman and Deputy Chairman of Predica if
aggregate exposure exceeds €120 million or if exposure to the asset
management Company exceeds €300 million(1).
Are excluded from this device the operations falling within the scope
application of the management mandates entrusted by the entities
to portfolio management companies.
(1) Collective funds do not fall within the scope of management by the conglomerate Crédit Agricole Group. Only the aggregate exposure criterion determines whether prior
consultation of Crédit Agricole S.A. is required.
Clarification of the concepts of aggregate exposure and exposure to an asset management Company: the amount of aggregate exposure corresponds to total
transactions in the risk group. For collective funds, the concept of risk group corresponds to funds with the same investment universe or processes.
Exposure to the asset management Company is equal to the sum of drawn and undrawn commitments on the funds managed by the management company.
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3
z you have the option of consulting the Crédit Agricole S.A. Group
Ethics Officer on any ethical issues, even on an ad hoc basis;
Article 5 – Amendments to the articles
of association and these Rules of Procedure
z you shall ensure that material issues affecting the life of the company
are the subject of Board of Directors’ decisions sanctioned by
formal votes, in particular:
The Board of Directors shall not propose to the General Meeting
of Shareholders any amendment of the articles of association or
any other operation over which the Extraordinary General Meeting
of Shareholders has jurisdiction unless it has been approved in
advance by Crédit Agricole S.A.
z appointing of members of the executive body,
z strategic guidelines resulting in product and market policy
Likewise, it shall not decide on any changes to the companys
Executive Management or Rules of Procedure, unless it has received
approval from Crédit Agricole S.A., said approval being recorded in
the Minutes of the relevant Board meeting.
choices,
z presenting the budget,
z estimating results,
z presenting the management report,
z approving the financial statements and allocating profits,
Appendix – directors’ code of conduct
All company directors shall comply unreservedly with the provisions
of this code of conduct, appended to the Board of Directors’ Rules
of Procedure, of which it forms an integral part.
z presenting resolutions for submission to the General Meeting of
Shareholders,
z reports from any specialised Committees created,
z significant acquisitions or disposals of assets.
The Board of Directors, of which you are a member, is the corporate
body which, on behalf of all shareholders taken as a whole, appoints
corporate officers and oversees and supervises the companys
management.
Should you consider it necessary for a topic to be debated by the
Board of Directors, you are responsible for asking the Chairman of
the Board to list said topic on the agenda;
You have been elected by the General Meeting of Shareholders on
the basis of your expertise and the contribution that you can make
to running the company.
z you shall commit to making an active, critical and constructive
contribution to the work of the Board of Directors and of any
Committees of which you are a member. Attendance at Board and
Committee meetings is the primary condition of this involvement.
Your work within the Board of Directors shall be guided solely by the
interests of the company, considered with regard to the expectations:
So that you are able to perform your duties to the best of your ability,
the Chairman of the Board of Directors shall provide you, wherever
possible prior to the Board meeting, with all the information regarding
the documents that are to be discussed at said meeting. You also
have the option of obtaining information directly from members of the
companys management, subject to having informed the Chairman
in advance that you wish to exercise this option.
z of shareholders;
z of Crédit Agricole Regional Banks;
z of customers;
z of employees.
All the company-related information which you received within the
context of your duties, whether on the occasion of meetings of the
Board or of any specialised Committees, is supplied to you intuitu
perso. According to the law, directors are bound by an obligation
of discretion. Furthermore, you shall ensure that such information is
kept confidential. If you represent a director that is a legal entity, you
are subject to same confidentiality requirement.
If you no longer comply with the principles or rules of conduct
described in this code of conduct, you shall tender your resignation
to the shareholders.
All members of the Board of Directors adhere unreservedly to the
directors’ Charter (reproduced above). The main commitments
made in the Charter are to make decisions at all times in the
interest of the company, comply with their duty of discretion and
confidentiality, ensure that their participation in Board meetings does
not cause a conflict of interest either personally or professionally,
abstain from voting on any resolution which would have the effect
of authorising an transaction of any kind in which they have a direct
or indirect interest, ensure that all matters that are important for the
company are discussed by the Board, participate actively in a critical
and constructive way in the Boards work, and keep abreast of all
matters concerning the company.
Your duties as a director are regulated by the French Commercial
Code. In addition to such regulation, this code of conduct has been
drawn up to enable you to exercise your powers in full and to ensure
the overall effectiveness of your contribution. It is therefore vital that
you comply with the code of conduct even if you are the permanent
representative of a director that is a legal entity.
In this respect:
z you shall ensure that your attendance at Board meetings is not a
source of any conflict of interest either on a personal level or as a
result of your professional responsibilities;
To the knowledge of the Company and on the date this document
was drawn up, no conflict of interests is identified between the duties
of a corporate officer of the Company and his private interests or
other duties.
z should you consider yourself unable to fulfil your role on the Board
of Directors and/or any specialised Committees of which you are a
member, you shall resign;
z you shall abstain from deciding and voting on any resolution
intended for the purpose of authorising any operation whatsoever
in which you (or the Company that you represent) have a direct, or
indirect, interest;
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REGULATED INFORMATION REFERRED TO ARTICLES L. 225-37-4
AND L.22-10-10 1° TO 5° OF THE FRENCH COMMERCIAL CODE
List of directorships and other offices held
Agreements entered into between
a corporate officer or a significant
shareholder and a subsidiary
The directorships and offices held by each of the directors in other
Companies (Group or non-Group, listed or unlisted, in France or
abroad) are indicated below.
No agreements that fall within the scope of Article L. 225-37-4, point
2, of the French Commercial Code were entered into in 2021. With
the exception of agreements involving transactions entered into in
the ordinary course of business on an arms length basis, this article
covers agreements entered into between (i) a corporate officer of
Crédit Agricole Assurances (Chief Executive Officer or director) or a
shareholder holding more than 10% of the Companys voting rights
(i.e. Crédit Agricole S.A.) and (ii) a company controlled by Crédit
Agricole Assurances within the meaning of Article L. 233-33 of the
French Commercial Code.
Diversity Policy
Crédit Agricole SA Group is pursuing its policy of gender diversity
initiated several years ago, in particular through successive
agreements, with the aim of accelerating the increase of women
in the highest management bodies of Crédit Agricole SA Group
entities. professional equality is part of the human project of the
PMT Groupe 2022. The acceleration of the feminization of governing
bodies and talent pools is a strong and necessary commitment to
meet the challenges of tomorrow. As such, the Group, and therefore
Crédit Agricole Assurances, has set priorities for action with concrete
objectives: 30% of women in management bodies by 2022.
Agreements that fall within the scope of Article L. 225-38 of the
French Commercial Code (related-party agreements) entered into
by Crédit Agricole Assurances and one of its corporate officers or
shareholders or a Company that shares a common director with
Crédit Agricole Assurances, are subject to special oversight due to
potential conflicts of interest. Since the creation of Crédit Agricole
Assurances, no agreement falling within the scope of Article L. 225-
38 of the French Commercial Code has required prior authorisation
by the Board, including in 2021.
3
Limitations that the Board of Directors places
on the powers of the Chief Executive Officer
The Chief Executive Officer is vested with the broadest powers to act
in all circumstances on behalf of the Company, which he represents
vis-à-vis third parties. The limitations placed on his Power by the
Board of Directors are described in Article 4 of the rules of procedure
reproduced above.
Authorisations to effect capital increases
Table summarising authorisations in force granted by the General Meeting of Shareholders to the Board of Directors to effect capital increases
and use made of such authorisations during the year (information required by Order no. 2004-604 of 24 June 2004 reforming the system
applicable to negotiable securities):
Purpose of authorizations
to the Board of Directors
Duration, ceilings,
limitations
Use made of
authorizations in 2021
General Meetings Resolutions
General Meeting of Shareholders
of 27 April 2021
Increase share capital in one or more transactions at such
times as the Board of Directors shall determine, through
contributions in cash, to be paid up in cash or by offsetting
against claims which are unequivocal, clearly defined
and due for payment against the company.
None
Ceiling: the total amount of capital
increases may not exceed one
billion euros.
Term: one year from the General
Meeting of Shareholders.
12th resolution
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General Meetings of Shareholders are convened and held under the
terms and conditions provided by law.
Restrictions on the Chief Executive Officer’s
powers imposed by the Board of Directors
These meetings are held at the registered office or at any other venue
as indicated in the meeting notice.
The Chief Executive Officer has the widest powers to act in the name
of the company in all circumstances and to represent the Company
in its dealings with third parties.
Except in the cases expressly provided for by law, any shareholder
has the right to attend General Meetings and to take part in the
deliberations, in person or by proxy, regardless of the number of
shares held.
Nevertheless, prior agreement from the Board of Directors of Crédit
Agricole Assurances is required for investment or disinvestment
transactions described in Article 4 of the Rules of Procedure
reproduced above.
As provided for by law, holders of shares registered for at least three
working days prior to the date of the General Meeting may attend or
be represented at the Meeting with no prior formality, by providing
proof of their identity. The Board of Directors may decide to shorten
this period.
Summary table showing the governance rules
laid down by Crédit Agricole Assurances
in addition to the standard required by law
Any shareholder may also cast a vote remotely by post in accordance
with the legal and regulatory provisions.
This table is presented below.
The General Meeting is chaired by the Chairman of the Board of
Directors or, in his/her absence, by the Deputy Chairman, where
applicable, or by a director delegated by the Board of Directors;
failing this, by a person appointed by the General Meeting. Where
the Meeting has not been convened by the Board of Directors,
the Meeting is chaired by the person or one of the persons who
convened it.
Terms and conditions of shareholders’
participation in General Meetings
of Shareholders
The terms and conditions of shareholders’ participation in General
Meetings of Shareholders are laid down in Article 18 of the
Companys articles of association.
Ordinary and Extraordinary General Meetings of Shareholders acting
in accordance with the quorum and majority requirements provided
for by law, exercise the powers granted to them by the legislation
in force.
At 31 December 2021, Crédit Agricole Assurances had two
shareholders: Crédit Agricole S.A. for all the shares except one share
held by the simplified joint stock company Sigma 39, wholly owned
subsidiary by Crédit Agricole S.A.
Minutes of meetings shall be drawn up and copies thereof shall be
certified and issued in accordance with the law.
Company capital structure
At 31 December 2021, Crédit Agricole Assurances S.A.s share capital was composed of 149,040,367 ordinary shares, each with a par value
of €10.
Crédit Agricole Assurances has two shareholders. All but one share are held by Crédit Agricole S.A. One share is held by the simplified joint
stock company Sigma 39 in turn wholly owned by Crédit Agricole S.A.
Number of shares
149,040,366
1
%
99.99
Crédit Agricole S.A.
SAS Sigma 39
TOTAL
NS
149,040,367
100.00
Company shares have not been the subject of any public offering and are not admitted for trading on any regulated market.
On 31 December 2021, there was no Crédit Agricole Assurances Group employee shareholding in the share capital of Crédit Agricole
Assurances S.A.
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SUMMARY TABLE SHOWING THE GOVERNANCE RULES LAID DOWN
BY CRÉDIT AGRICOLE ASSURANCES IN ADDITION TO THE STANDARD
REQUIRED LAW
Composition of the Board of Directors
Separation of the functions of Chairman of the Board and Chief Executive Officer
French Commercial Code:
(L. 225-51-1 para. 2). The decision of separation shall be taken by the Board of Directors.
AFEP-MEDEF Code of Governance – 2020:
(Recommendation 3). It is the responsibility of the Board of Directors to decide and to explain its decision.
Governance of Crédit Agricole Assurances:
In accordance with the Act of 15 May 2001 on the new economic regulations and general rules of governance applicable within the Crédit Agricole Group which
distinguish between guidance, decision-making and control functions on the one hand, and executive functions on the other, the offices of Chairman and Chief
Executive Officer of Crédit Agricole Assurances have been separated. The Board reiterates this principle each time the Chairman or Chief Executive Officer is
appointed or reappointed.
Role of the Chairman
French Commercial Code:
(L. 225-51). The Chairman organises and leads the work of the Board of Directors and reports thereon to the General Meeting of Shareholders. The Chairman
ensures that the companys bodies run smoothly and, in particular, that directors are in a position to fulfil their duties.
AFEP-MEDEF Code of Governance – 2020:
(Recommendation 4). Shareholder relations with the Board of Directors, particularly with regard to corporate governance aspects, may be entrusted to the
Chairman of the Board of Directors or, if applicable, to the Lead director. He or she shall report on this task to the Board of Directors.
Governance of Crédit Agricole Assurances:
3
In accordance with the law and the articles of association the Chairman of the Board of Directors organises and directs the work of the Board and reports to the
General Meeting of Shareholders on its activities. (…)Following consultation with the Chief Executive Officer, the Chairman of the Board of Directors assesses the
work carried out during the year and still to be carried out, in particular, when the Boards schedule and meeting agendas are being set. Relations between the
Board and Crédit Agricole S.A. (100% shareholder of Crédit Agricole Assurances) on corporate governance matters are the responsibility of the Chairman.
Number of directors
French Commercial Code:
(L. 225-17 para. 1). The Board is composed of 3 members at least and of 18 members at most.
AFEP-MEDEF Code of Governance – 2020:
(Recommendation 2). The organisation of the Boards work, and its membership, must be suited to the shareholder make-up, to the size and nature of each
firms business (…). Each Board is the best judge and its main responsibility is to choose the organisational and operating structure, which the best to carry out
its missions.
Governance of Crédit Agricole Assurances:
Crédit Agricole Assurances, a French public limited Company (société anonyme) and holding company, head of the insurance group, is managed by a Board of
Directors which has at least three members and at most eighteen members, subject to the exemptions provided by law. (…) At 31 December 2020, the Board
is composed of nine members and a censor. The Board is composed of an independent director, and for the other directors, 50% composed of Regional Bank
executives and 50% Crédit Agricole S.A. Management.
Gender balance within the Board
French Commercial Code:
(L. 225-17 para. 2, L. 225-18-1). The Board of Directors must seek a balanced representation between women and men. For Companies whose shares are traded
on a regulated market: Women and men must each represent at least 40% of directors as of the 2017 Shareholders’ Meeting. For large Companies: women and
men must each represent at least 40% of directors as of the 2017 Shareholders’ Meeting for Companies that, over three consecutive financial year, have more
than 500 employees and €50 million of revenue (or have total assets of at least that amount) and, as of the 2020 Shareholders’ Meeting for Companies that, over
three consecutive years, have more than 250 employees and €50 million of revenue (or total assets of at least that amount).
Governance of Crédit Agricole Assurances:
Although Crédit Agricole Assurances is not a listed company or a large company, its Board of Directors comprises four women out of a total of nine members,
making up 44.4%.
Gender diversity within managing bodies
French Commercial Code:
(L. 225-37-4, L. 22-10-10 1° to 5°). AFEP-MEDEF corporate governance code -2020 (Recommendation 7). Public limited companies (“SA”) whose shares are
admitted to trading on a regulated market that exceed two of the following three thresholds: total balance sheet of €20 million, net revenues of €40 million, average
number of permanent employees of 250 (Art. R. 225-104, para. 4), must include in their corporate governance report a description of the gender balance policy
applied to Board members, as well as a description of the objectives of this policy, its means of implementation and results obtained. If the company does not have
a policy of this kind, the reasons for this must be explained. In addition to this description, information must be provided about how the company seeks to achieve
balanced representation of men and women within the committee set up, if applicable, by executive management to assist it on a regular basis in performing its
general duties, and about the results achieved in terms of gender balance in the 10% of positions with the most responsibility.
Governance of Crédit Agricole Assurances:
The Crédit Agricole S.A. Group has pursued its gender balance policy for a number of years, mainly by means of successive agreements, with the aim of increasing
the proportion of women on the highest managing bodies of Crédit Agricole S.A. Group entities. The ramping up of the professional equality policy forms part of the
human project of the 2022 Group MTP. Increasing the proportion of women within managing bodies and talent pools is a major and necessary commitment in order
to address the challenges of the future. In this regard, the Group – and therefore Crédit Agricole Assurances – has set itself priority actions with concrete targets,
with the aim of women making up 30% of managing bodies by 2022. In the space of two years, the proportion of women within Crédit Agricole Assurances’
Executive Committee has risen from 0% to 21%.
Age of directors
Code de commerce:
(L. 225-19 al. 2). The number of directors aged over 70 cannot exceed one third of directors in office.
Governance of Crédit Agricole Assurances:
The average age of directors of Crédit Agricole Assurances is 55. The Chairman is elected by the Board of Directors from among its members. The companys
articles of association set an age limit of 65; any director who exceeds this limit will be automatically deemed to have resigned at the end of the next Ordinary
General Meeting. This age limit thereby ensures optimum turnover.
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Directors representing employees shareholders
French Commercial Code:
(L. 225-23, para. 1).
AFEP-MEDEF Code of Governance – 2020:
(Recommendation 8). If employee shareholders represent more than 3% of the share capital of the Company, the Shareholders’ Meeting appoints a director
representing them.
Governance of Crédit Agricole Assurances:
The appointment of a director to represent employee shareholders does not apply. All but one shares are held by Crédit Agricole S.A.
Directors representing employees
French Commercial Code:
(L. 225-27-1).
AFEP-MEDEF Code of Governance – 2020:
(Recommendation 8). In Companies employing, at the end of two consecutive financial years, more than 1,000 employees with their French subsidiaries or more
than 5,000 employees with their French and international subsidiaries, their Board of Directors must include at least one employee director of the company. This
excludes direct or indirect subsidiaries of a company that is itself subject to the obligation of employee representation within the Board.
Governance of Crédit Agricole Assurances:
The obligation to appoint a director representing employees does not apply to Crédit Agricole Assurances, since it already applies to its parent Company, Credit
Agricole S.A.
Independent directors
French Commercial Code:
(L. 823-19 II para. 1). At least one member of the Audit and Accounts Committee must be an independent director.
AFEP-MEDEF Code of Governance – 2020:
(Recommendation 9). For controlled Companies, at least one third of directors must be independent.
Governance of Crédit Agricole Assurances:
As Crédit Agricole Assurances is wholly owned by Crédit Agricole S.A., its Board of Directors is composed of an independent director, and for the other directors,
50% composed of Regional Banks (main distributors of the groups insurance products) executives and 50% Crédit Agricole S.A. Management.
Advisory Board
French Commercial Code:
Non-voting Board members are not required.
Governance of Crédit Agricole Assurances:
Non-voting Board members are appointed for a three-year term by the Board of Directors on a proposal from the Chairman. They cannot serve for more than four
terms. They may be dismissed by the Board at any time.
The non-voting Board member shall participate in the meetings of the Board of Directors in an advisory capacity. In particular, he monitors compliance with the
articles of association and provides the Board with information and comments. On 31 December 2020, the Board of Directors of Crédit Agricole Assurances
consisted of nine directors and one non-voting member.
Rules to prevent and deal with conflicts of interest situations, which can involve directors
Governance of Crédit Agricole Assurances:
Directors must ensure that their seat on the Board of Directors does not create a fundamental conflict of interest on a personal level or in the light of their
professional responsibilities. If they believe that they are no longer able to fulfil their role within the Board of Directors and/or any specialist committees of which
they are a member, they must resign. They are also required to abstain from deliberating and voting on any resolutions to authorise any transactions in which they
(or the company they represent) would have a direct or indirect interest. For any compliance-related issues, even ad hoc, directors can consult the Crédit Agricole
S.A. Group ethics officer. (directors’ code of conduct appended to the Rules of Procedure).
Rule governing multiple directorships
French Commercial Code:
(L. 225-21/L. 225-77/L. 225-94/L. 225-94-1/L. 225-67).
AFEP-MEDEF Code of Governance – 2020:
(Recommendation 19). A director should not hold more than four other directorships in listed corporations, including foreign corporations, outside of the group.
Crédit Agricole Assurances governance:
No director of Crédit Agricole Assurances holds more than four directorships in listed Companies, including foreign Companies, outside the group.
Term of directorship held by directors
French Commercial Code:
(L. 225-18 para. 1). The duration of directorship held by directors is set by the articles of association, and may not exceed six years.
AFEP-MEDEF Code of Governance – 2020:
(Recommendation 14). The duration of directorship held by directors may not exceed four years.
Governance of Crédit Agricole Assurances:
The term of directorship of Crédit Agricole Assurances directors is set at three years by the companys articles of association. This term is renewable although
directors cannot serve for more than four consecutive terms of directorship.
Functioning and organisation of the Board (see existence of Rules of Procedure)
Number of Board of Directors meetings
French Commercial Code:
The frequency of meetings is not regulated. Only one meeting is compulsory in the year, the one which approves the financial statements.
AFEP-MEDEF Code of Governance – 2020:
(Recommendation 11). The frequency of the meetings is such that they allow for in-depth review of the matters falling within the committees scope.
Governance of Crédit Agricole Assurances:
The Board of Directors is convened by its Chairman as often as required by the companys interests and at least four times a year. The Board of Directors held
eight meetings in 2020: six scheduled and two held exceptionally in response to a state of emergency.
Video Conferencing
French Commercial Code:
The law gives a capacity.
Governance of Crédit Agricole Assurances:
Directors who cannot physically attend a meeting of the Board of Directors may inform the Chairman of their intention to participate by videoconference or
telecommunication means. The means of videoconferencing and telecommunications used must meet technical specifications guaranteeing the effective
participation of each person in the Board of Directors’ meeting. They must allow the identification, by the other members, of the director participating in the
meeting by videoconference or telecommunication, transmit at least his voice and ensure the continuous and simultaneous retransmission of the deliberations.
(…) Participation in videoconferencing or telecommunications may also be refused for technical reasons by the Chairman. (Board of Directors’ Rules of Procedure)
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Attendance of the directors to the Board
French Commercial Code:
No legislation requires the attendance of directors to the meetings. Article R. 225-19 allows directors to have a representative.
AFEP-MEDEF Code of Governance – 2020:
(Recommendation 6). It is expected of any director that he or she has the requisite qualities and in particular that he or she is honest, present, active and involved.
Governance of Crédit Agricole Assurances:
Attendance of directors at meetings of the Board of Directors is compensated by the payment of a compensation (formerly known as directors’ fees). Each year,
its overall budget is set by the General Meeting of Shareholders and its distribution is decided by the Board of Directors. If a director is repeatedly absent, such as
to disrupt the smooth functioning of the Board, the Chairman may ask that director to tender his or her resignation (see Rules of Procedure).
The Board of Directors met eight times in 2020. There was a 88.8% rate of attendance over the year.
You shall commit to making an active, critical and constructive contribution to the work of the Board of Directors and of any Committees of which you are a
member. Attendance at Board and Committee meetings is the primary condition of this involvement.” (directors’ code of conduct appended to the Rules of
Procedure).
Compensation Committee
French Commercial Code:
(R.225-29 para. 2). The Board of Directors may set up specialised committees. An insurance group Company such as Crédit Agricole Assurances is not required by law
to have a Compensation Committee.
Delegated Regulation (EU) 2015/35 Article 275:
The Board of Directors sets the compensation policys general principles for the categories of staff whose professional function has a significant impact on the companys
risk profile. The Board is responsible for overseeing the implementation of this policy. To assist the Board, an independent Compensation Committee can be formed when
appropriate with regard to the companys size and internal organisation.
AFEP-MEDEF Governance Code – 2020:
(Recommendation 18). The Afep Medef Code recommends in its recommendation 18 the creation of a Compensation Committee responsible for studying and proposing
to the Board all the compensation and benefits of the executive corporate officers and to issue a recommendation on the envelope and the methods for allocating the
compensation (formerly called attendance fees) allocated to directors.
Governance of Crédit Agricole Assurances:
By decision of the Board of Directors on 5 November 2013, at the proposal of Crédit Agricole S.A., the duties of Crédit Agricole Assurances’ Compensation
Committee were devolved to Crédit Agricole S.A.s Compensation Committee.
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Nominations Committee
French Commercial Code:
(R.225-29 para. 2).The Board of Directors may set up specialised committees. An insurance group Company such as Crédit Agricole Assurances is not required
by law to have a nominations committee.
AFEP-MEDEF Code of Governance – 2020:
(Recommendation 17).
Governance of Crédit Agricole Assurances:
No nominations Committee.
Audit and Accounts Committee
French Commercial Code:
(L. 823-19 para. 1). Crédit Agricole Assurances, Company whose securities are admitted to trading on a regulated market, has to set up an Audit and Accounts
Committee also dealing with risk governance.
AFEP-MEDEF Code of Governance – 2020:
Recommendation 16 sets out certain requirements relative to the composition, tasks and operation.
Governance of Crédit Agricole Assurances:
The Audit and Accounts Committee must have at least two members, meet at least twice a year on the initiative of its Chairman or at the request of the Chairman
of the Board of Directors or the Chief Executive Officer, and report to the Board of Directors on its work. The Audit and Accounts Committee held six meetings in
2020.
Existence of Rules of Procedure
French Commercial Code:
Rules of procedure are not required by law.
AFEP-MEDEF Code of Governance – 2020:
(Recommendations 1, 2, 3, 12, 15, 20, 25).
Governance of Crédit Agricole Assurances:
On 21 July 2009, the Board of Directors of Crédit Agricole Assurances adopted Rules of Procedure which set out the operating procedures for the Companys
Board and Senior Management, while taking into account the separation of the offices of Chairman of the Board of Directors and Chief Executive Officer. A
directors’ Code of Conduct has now been added to the Rules of Procedure. In particular, the Rules of Procedure set out the way in which the Boards work is
organised in Board meetings and in meetings held by its specific Committees. The directors’ Code of Conduct appended to the Rules of Procedure constitutes a
formal reminder of the provisions of the laws, regulations and articles of association governing the prerogatives and responsibilities associated with a directorship
(regular attendance, duty of discretion, protection of the Companys interests, prevention of conflicts of interest, right to receive information, etc.). It explicitly refers
to a directors right to consult the Crédit Agricole S.A. Group Ethics Officer if necessary. Since their adoption, the Board of Directors has amended the Rules of
Procedure (reproduced below) on several occasions.
Directors’ Code of conduct
AFEP-MEDEF Code of Governance – 2020:
(Recommendation 20). Directors ethics.
Governance of Crédit Agricole Assurances:
(See directors’ Code of conduct attached to the Rules of Procedure of the Board of Directors).
Right to be personally informed
French Commercial Code:
(L. 225-35 para. 3). The Chairman or the Chief Executive Officer is bound to disclose to each director all the documents and information required for performance
of his or her duties.
AFEP-MEDEF Code of Governance – 2020:
(Recommendation 12). The Rules of procedure should set out the manner in which this right to disclosure is exercised and the related confidentiality duty:
importance of providing all relevant information, even critical, at any moment of the companys life, between the Boards meeting if the emergency or importance
of the matter so requires, importance of providing directors with information if they do not have a sufficient knowledge of the Companys organisation and activity.
Governance of Crédit Agricole Assurances:
The Chairman of the Board of Directors organises the Boards work and ensures that it operates smoothly. He/she convenes the Board of Directors, sets the
agenda for meetings and ensures that directors receive necessary and sufficient information, in advance, so that decisions can be taken with full knowledge of the
facts. The Chairman alone is authorised to ask the Executive Management for documents and information about the company outside Board meetings. Directors
also have this option subject to prior notification of the Chairman. (Rules of Procedure of the Board of Directors).
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Board assessment
Assessment of the Board’s work and communication of information relative to the results of these assessments
French Commercial Code:
There are no obligations under the law for companies that are the head of an insurance group.
AFEP-MEDEF Code of Governance – 2020:
Recommendation 10 sets out that the Board should periodically review its organisation and functioning. The Board has to make sure that important issues are
suitably prepared and debated. He has to measure the actual contribution of each director to the Boards work. It is recommended that the Board organise once
year a discussion on how it operates, carry out a formal evaluation every three years with the assistance of an external consultant, inform shareholders.
Governance of Crédit Agricole Assurances:
For 2021, the Board of Directors called on an external consultancy to assess its operating quality. The foregoing underlines that the directors expressed their
unanimous satisfaction with regard to the way the Board of Directors and the Audit and Accounts Committee work, as well as concerning their composition and
dynamism. Within the framework of a constructive approach, the directors have expressed a number of suggestions that could improve the common work.
Information on directors and executive officers’ compensation
French Commercial Code:
(L. 225-37-3).
AFEP-MEDEF Code of Governance – 2020:
(Recommendation 25 and 26).
Governance of Crédit Agricole Assurances:
Crédit Agricole Assurances shares are not listed. Only securities are admitted to trading on a regulated market. Consequently the provisions of th article L. 225-37-3
of the French Commercial Code do not apply to it.
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BIOGRAPHY OF CORPORATE OFFICERS
Marie-Agnès CHESNEAU
Philippe DUMONT
Marie-Agnès Chesneau is a graduate of the École de Management
de Normandie. She has spent her entire career with Crédit
Agricole. She began her career in 1992 in the branch network of
Crédit Agricole Atlantique Vendée regional bank. In 2002, she was
promoted to Head of Marketing and Retail Markets and then, in 2006,
she became Head of the Corporate Secretarys department and
Communications. In 2008, she joined Crédit Agricole Provence Côte
d’Azur regional bank as Head of Marketing and Mutualism and then,
in 2009, she was appointed Head of Human Resources. In 2013,
she became Head of Retail Banking and Private Banking for Crédit
Agricole Provence Côte d’Azur regional bank with responsibility
for 230 branches and more than 1,400 employees. In June 2019,
Marie-Agnès Chesneau has been Deputy Chief Executive Officer of
Fédération Nationale du Crédit Agricole in charge of the Customers,
Mutualism and Innovation department. Since September 2021,
Marie-Agnès Chesneau is Deputy Chief Executive Officer of Caisse
régionale Atlantique Vendée.
Philippe Dumont is a graduate of École Nationale du Génie Rural, des
Eaux et des Forêts and an agronomy graduate of Institut National
Agronomique Paris Grignon. He also holds a PhD in economics.
In his earlier career, he worked for the Ministry of the Economy
and Finance and later with Michel Barnier in the Ministry for the
Environment from 1993 to 1995. He then became Deputy director
of François Fillons private office when he was at the Ministry for the
Post, Information and Space Technologies from 1995 to 1996. He
joined the Crédit Agricole Group in September 1997 as Head of the
Economics, Finance and Tax department at Fédération Nationale du
Crédit Agricole (FNCA), of which he became Deputy Chief Executive
Officer in April 2004. In 2004, he was Inspector General in charge
of Internal Audit and a member of LCL’s Management Committee,
before being appointed Group Inspector General in 2006, a member
of Crédit Agricole S.A.s Executive Committee on 15 October 2008,
and a member of Crédit Agricole S.A.s Management Committee in
September 2011. In July 2009, he became Chief Executive Officer
of Crédit Agricole Consumer Finance. He was also appointed
Deputy Chief Executive Officer of Crédit Agricole S.A. in charge of
Specialised Financial Services in August 2015. In January 2020,
Philippe Dumont became Chief Executive Officer of Crédit Agricole
Assurances and Predica, and Deputy Chief Executive Officer of
Crédit Agricole S.A. in charge of Insurance.
3
Nicolas DENIS
A graduate of ENSAE, Nicolas Denis began his career in 1990
with Compagnie Bancaire (BNP Paribas). In 1992, he joined an
insurance company, member of the Generali group, specializing in
risk and marketing. In 1998, he joined Finaref, a subsidiary of the
Crédit Agricole Group and leader in private banking cards, where
he worked for six years in the insurance business, before becoming
Head of Direct marketing and distribution and then Sales director.
In October 2008, he joined Crédit Agricole Centre-Est as Deputy
Chief Executive Officer. He supervised the private and corporate
banking, credit and agricultural development, human resources
and communication departments before joining LCL in 2013 as
director of Technology and Banking Services, responsible for the Ile-
de-France network and the online network. In 2016, Nicolas Denis
becomes Chief Executive Officer of Crédit Agricole de Normandie-
Seine.
Jérôme GRIVET
A graduate of ESSEC and IEP Paris, and a former student of ENA,
Jérôme Grivet began his career in government, notably as the Prime
Ministers advisor for European Affairs. In 1998, he joined Crédit
Lyonnais as Finance and Management Control officer. In 2001, he
was appointed as Crédit Lyonnais’ Head of Strategy. He later served
in the same role for Crédit Agricole S.A. In 2004, he was put in charge
of Finance, General Secretariat and Strategy at Calyon, before being
appointed its Deputy Chief Executive Officer in 2007. Since the end
of 2010, Jérôme Grivet has been Chief Executive Officer of Crédit
Agricole Assurances and Predica. In May 2015, he became Deputy
Chief Executive Officer of Crédit Agricole S.A., in charge of Group
Steering Division.
Marc DIDIER
Marc Didier owns a farming business which he founded in 1984,
where he practices polyculture, livestock farming and winegrowing.
In 2009, he also set up a photovoltaic energy production company
there. He very quickly became involved with many organisations
and businesses such as Vignerons du Gerland and the Vivadour
cooperative group. He became a director of Crédit Agricole du Gers
regional bank in 1988 (which became Crédit Agricole Pyrénées
Gascogne regional bank in 1992).
Isabelle JOB-BAZILLE
A doctor in Economics from the University of Paris X Nanterre, Isabelle
Job-Bazille began her career with Paribas in 1997 as a country risk
analyst for the Middle-East-Africa region. She joined Crédit Agricole
S.A. in September 2000 as an economist specialising in Japan and
Asia before being appointed Head of the Macroeconomics division
in May 2005. From 2007 to 2011, she worked with Crédit Agricole
Corporate and Investment Banks Capital Markets Research teams,
first in Paris and then in London, whilst continuing her responsibilities
within Crédit Agricole S.A. Since 1st February 2013, Isabelle Job-
Bazille has been Chief Economist at Crédit Agricole S.A., and a
member of the Management Committee of Crédit Agricole S.A.
Marc Didier has also been President since 2005 of ADASEA 32
(Association for Development, Planning and Services in Environment
and Agriculture), an officially recognised environmental protection
association providing a local service for rural areas, and is a founder
member of IMAGIN’RURAL,
a national association that also
specialises in environmental issues.
Within Crédit Agricole Group, Marc Didier is a member of the Board
of Directors of several entities including CA Chèques, HECA, IFCAM,
Crédit Agricole Assurances and Pacifica, and a member of the
Supervisory Board of Crédit du Maroc. He is Chairman of the Board
of Directors of the Fondation Crédit Agricole Pyrénées Gascogne.
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Clotilde L’ANGEVIN
Xavier MUSCA
Clotilde LAngevin is a graduate of the École Polytechnique (2001)
and the École Nationale de la Statistique et de l'Administration
Economique (2002), and holds a Masters in Economics from the
London School of Economics (2003). She began her career at
INSEE, the French national statistics office, in 2003, before joining the
Treasury department as Deputy Head of the Economic and Monetary
Union division in 2005. She was then appointed Economic Advisor
on Macroeconomics and Forecasting for the French Prime Minister,
François Fillon. In 2009, Clotilde LAngevin joined the French Ministry
of Finance as Head of International Forecasts and Analysis, before
being appointed Secretary General of the Paris Club and Head of
the International Debt division at the French Treasury in 2011. She
joined Crédit Agricole S.A. in November 2015 as Head of Strategy.
Clotilde LAngevin has been Head of Financial Communication at
Crédit Agricole S.A. since July 2019.
A graduate of IEP Paris and ENA (1985), Xavier Musca began his
career at the Inspectorate-General of Finance in 1985. In 1989 he
joined the French Treasury, before being invited to work for the Prime
Ministers Office in 1993. Between 2002 and 2004, he was Principal
Private Secretary for the French Ministry of the Economy, Finance
and Industry. In 2004, he was made director General of the Treasury,
and became Deputy Secretary General of the French Presidents
Office in 2009, in charge of economic affairs, followed by Secretary
General in 2011. In 2012, Xavier Musca was appointed Deputy Chief
Executive Officer of Crédit Agricole S.A., responsible for international
retail banking, asset management and insurance. Since May 2015,
Xavier Musca has been Deputy Chief Executive Officer of Crédit
Agricole S.A. and is the second executive director.
José SANTUCCI
José Santucci studied agricultural engineering at the École Nationale
Supérieure de l’Agriculture de Rennes (1985), holds a DESS diploma
in Food Company Administration and Management from the Rennes
Faculty of Economics, and graduated from the Institut Technique
de Banque (ITB) in 1993. He spent the early part of his career in
administration as Deputy Agricultural Attaché at the French embassy
in Brazil, reporting to the Ministry of the Economy and Finance, from
1986 to 1987. He joined the Crédit Agricole Group in 1987 as analyst
at Doubs regional bank. In 1989, he became Head of agricultural
at the bank, which in 1992 became Franche-Comté regional bank,
where he stayed until 1999. After being Business Branch Manager,
he held positions of responsibility in the business clients market and
then as Head of Lending. He then became Finance and Business
director at Val de France regional bank in 2000, and was appointed
Deputy Chief Executive Officer of Centre Ouest regional bank in
2005. He became Chief Executive Officer of Val de France regional
bank in 2010 and then Chief Executive Officer of Crédit Agricole
Provence Côte d’Azur regional bank in 2015.
Murielle LEMOINE
Muriel Lemoine is a graduate of ESCP business school, holds a
bachelors degree in theology and a masters degree in philosophy.
She worked with Citibank for four years as a relationship manager
for multinational corporations and then as a strategy consultant with
McKinsey & Co for six years, specialising in the pharmaceuticals
and insurance sectors. She then joined AGF-Allianz in the Finance
department, later becoming
a member of AGFs Executive
Committee in charge of strategy, marketing and communications.
In 2008, she decided to pursue various personal projects, including
founding Carthera, a medical devices start-up, and supporting new
or high-growth companies and foundations.
Laure LESME-BERTHOMIEUX
Laure Lesme-Berthomieux is a graduate of HEC Paris. She began
her career at Crédit Lyonnais in 1988 as business banking manager.
She became a branch manager in 1994, marketing project manager
in 1999 and then Head of Retail and Business customers for the
Hauts de Seine Nord region in 2001. From 2004 to 2008, she held
positions as Head of Management Control at LCL. In late 2008,
she joined the Finance department at Crédit Agricole S.A. as Plan,
Management control and Budget Manager. In 2014, she was
appointed Deputy Chief Executive Officer of Crédit Agricole Aquitaine
in charge of operations and then development. In May 2019, she
was appointed Chief Executive Officer of Crédit Agricole Nord Est.
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OFFICE HELD BY CORPORATE OFFICERS
In 2021
Marie-Agnès CHESNEAU
Main office within Crédit Agricole Assurances:
Non-voting Board member since 30/07/2019
Business adress:
CRCAM Atlantique Vendée
Route de Paris
44949 NANTES CEDEX 9
OTHER APPOINTMENTS HELD
IN THE PAST FIVE YEARS
Born in 1968
(French nationality)
OFFICES HELD AT 31/12/2021
(Appointments that expired between 2017 and 2021)
Date first appointed:
Board on 30/07/2019
IN CREDIT AGRICOLE GROUP COMPANIES
Term of office ends:
Board on July 2022
Deputy Chief
Executive Officer:
z Caisse régionale Atlantique Vendée
z FNCA
(Fédération Nationale du Crédit Agricole)
3
Board member:
z Pacifica (SA)(1)
z CAMCA Assurance SA Lux (2021)
z CAMCA Réassurance SA Lux (2021)
z Adicam Sarl (2021)
z AVEM Monétique et services (SAS)
z BforBank (2021)
Permanent
z Predica (SA)(1)
representative
of Sacam
Participations:
Permanent guest: z CA E developpement (SNC)
Non-voting Board z Crédit Agricole Assurances
Non-voting Board z Predica (SA) (2020)(1)
member:
(SA, listed debt securities issuer)(1)
member:
(1) Crédit Agricole Assurances Group.
z Pacifica (SA) (2020)(1)
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3
Nicolas DENIS
Main office within Crédit Agricole Assurances:
Board member since 27/07/2017
Chairman since 30/07/2020
Business adress:
CRCAM de Normandie-Seine
Cité de l’Agriculture - Chemin de la Bretèque CS 70800
76238 BOIS-GUILLAUME Cedex
OTHER APPOINTMENTS HELD
IN THE PAST FIVE YEARS
Born in 1967
(French nationality)
OFFICES HELD AT 31/12/2021
(Appointments that expired between 2017 and 2021)
Date first appointed:
Co-opted by the Board
on 27/07/2017 to replace
Raphaël APPERT
IN CREDIT AGRICOLE GROUP COMPANIES
Chief Executive
Officer:
z CR Normandie-Seine (co-operative society)
Reappointed:
2018 AGM
Chairman:
z Crédit Agricole Assurances
Chairman:
z CAAGIS (SAS) (2017)(1)
z BforBank (SA) (2018)
Term of office ends:
2021 AGM
(SA, listed debt securities issuer)(1)
z Pacifica (SA)(1)
Board member:
z Predica (SA)(1)
Board member:
z Crédit Agricole Technologies & Services (GIE)
z CAMCA Mutuelle (SAS)
z CAMCA Courtage (SAS)
z CAMCA Assurance (SA Lux)
z CAMCA Réassurance (SA Lux)
z CA GIP (SAS)(2)
Member of the
Supervisory
Board:
z CA Titres (SNC) (2018)
Member of
z Fédération Nationale du Crédit Agricole
the FNCA
(Commissions and/
or Committees
member):
OTHERS
Member:
z Syndicat National des Cadres Dirigeants
z Association Nationale des Cadres Dirigeants
(1) Crédit Agricole Assurances Group.
(2) Member of the Audit Committee.
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Report on the Corporate Governance
Marc DIDIER
Main office within Crédit Agricole Assurances:
Board member since 18/04/2019
Business adress:
CRCAM Pyrénées Gascogne
11, boulevard du Président Kennedy
65000 TARBES
OTHER APPOINTMENTS HELD
Born in 1965
IN THE PAST FIVE YEARS
OFFICES HELD AT 31/12/2021
(French nationality)
(Appointments that expired between 2017 and 2021)
Date first appointed:
Board on 18/04/2019
IN CREDIT AGRICOLE GROUP COMPANIES
z CR Pyrénées Gascogne (co-operative society)
Deputy Chairman: z Caisse locale de Crédit Agricole Armagnac
Term of office ends:
2022 AGM
Chairman:
Board member:
z Crédit Agricole Assurances
(SA, listed debt securities issuer)(2)
z Pacifica (SA)(2)
z CA Chèques (SAS)
3
z HECA (association L1901)
z Bankoa (SA)(1)
z IFCAM (GIE)
z GRAND SUD OUEST CAPITAL (SA)
z GSO INNOVATION (SAS)
z Association des Présidents des CR
Member of the
Supervisory
Board:
z Crédit du Maroc (SA)(1) (3)
Member of
z Fédération Nationale du Crédit Agricole
the FNCA
(Commissions and/
or Committees
member):
OTHERS
Chairman:
z Fondation d’entreprise CA Pyrénées Gascogne
z Association École Territoriale pour l’Innovation
et la Coopération (Association L1901)
z ADASEA du Gers (Association L1901)
z SASU DIDIER
z Amicale Sud (Crédit Agricole)
z Entreprise individuelle Marc DIDIER
Board member:
Treasurer:
z Vivadour (SCA)
z Vignerons du Gerland (SCA)
z Cuma du Bergon
(1) Internationl appointments.
(2) Crédit Agricole Assurances Group.
(3) Member of the nomination and compensation committee.
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Report on the Corporate Governance
3
Jérôme GRIVET
Main office within Crédit Agricole Assurances:
Board member since 29/10/2015
Chief Executive Officer from 01/12/2010 to 31/08/2015
Business adress:
Crédit Agricole S.A.
12, place des Etats-Unis
92120 MONTROUGE
OTHER APPOINTMENTS HELD
IN THE PAST FIVE YEARS
(Appointments that expired between 2017 and 2021)
Born in 1962
OFFICES HELD AT 31/12/2021
(French nationality)
Date first appointed:
Co-opted by the Board
on 29/10/2015 to replace
Bernard DELPIT
IN CREDIT AGRICOLE GROUP COMPANIES
(2)
Deputy Chief
z Crédit Agricole S.A. (SA, listed company)
Chairman:
z CA life Greece (SA) (2016)(1)
Executive Officer
in charge of
Group Steering
Division, member
of the Executive
Committee and
Management
Reappointed:
31/03/2017 and
29/04/2020 AGM
Term of office ends:
2023 AGM
Committee:
Board member:
z Crédit Agricole Assurances
(SA, listed debt securities issuer)(2)
z Caceis (SA)
z Caceis Bank France (SA)
Member of the
Supervisory
Board:
z Fonds de garantie des dépôts
(association L1901)
Permanent
z CA Immobilier (SA)
z Quentyvel (SCI)
representative
of Crédit Agricole
S.A., Board
member:
Permanent
representative
of Crédit Agricole
S.A., Manager:
OTHERS
z Korian (SA, listed company) (2020)
z Icade (SA, listed company) (2016)
Board member:
z Nexity (SA, listed company)(3)
Board member:
z Fonds stratégique Participations (SICAV)
(2016)
Permanent
z Covivio (ex-Foncière des régions)
(SA, listed company)
Permanent
representative
of Predica,
representative
of Predica, Board
member:
Board member:
Member of the
supervisory board:
z Fonds de garantie des dépôts
(association L1901) (4)
Treasurer:
z Fondation Crédit Agricole Solidarité
et Développement (loi 1901)
(1) International appointments.
(2) Crédit Agricole Assurances Group.
(3) Member of the Audit and Accounts Committee – Member of the Investment Committee.
(4) Member of the Audit and Accounts Committee.
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Report on the Corporate Governance
Isabelle JOB-BAZILLE
Main office within Crédit Agricole Assurances:
Board member since 14/06/2016
Business adress:
Crédit Agricole S.A.
12, place des Etats-Unis
92120 MONTROUGE
OTHER APPOINTMENTS HELD
Born in 1968
IN THE PAST FIVE YEARS
OFFICES HELD AT 31/12/2021
(French nationality)
(Appointments that expired between 2017 and 2021)
Date first appointed:
General Meeting
of Shareholders
IN CREDIT AGRICOLE GROUP COMPANIES
z Crédit Agricole S.A. (SA, listed company) Member of
on 14/06/2016
Member of the
Management
Committee:
z Crédit Agricole S.A. (SA, listed company)
the extended
Executive
Committee:
(2016)
Reappointed:
2019 AGM
Term of office ends:
2022 AGM
Chief Economist: z Crédit Agricole S.A. (SA, listed company)
Board member:
z Crédit Agricole Assurances
(SA, listed debt securities issuer)(1) (2)
3
z Predica (SA)(1) (2)
z LCL (SA, listed debt securities issuer)
z Mutuelle parisienne de crédit
(ex-Caisse locale Paris-Lafayette)
z Pacifica (SA)(1)
z CA Indosuez Wealth (SA)
z FARM (Foundation)
OTHERS
Administratrice:
z Cercle Turgot
(1) Crédit Agricole Assurances Group.
(2) Member of the Audit and Accounts Committee.
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CORPORATE GOVERNANCE
Report on the Corporate Governance
3
Clotilde L’ANGEVIN
Main office within Crédit Agricole Assurances:
Board member since 29/04/2020
Business adress:
Crédit Agricole S.A.
12, place des Etats-Unis
92120 MONTROUGE
OTHER APPOINTMENTS HELD
IN THE PAST FIVE YEARS
(Appointments that expired between 2017 and 2021)
Born in 1978
OFFICES HELD AT 31/12/2021
(French nationality)
Date first appointed:
General Meeting
of Shareholders
IN CREDIT AGRICOLE GROUP COMPANIES
on 29/04/2020
Head of Financial z Crédit Agricole S.A. (SA, listed company)
Communication:
Term of office ends:
2023 AGM
Board member:
z Crédit Agricole Assurances
(SA, listed debt securities issuer)(1)
z Pacifica (SA)(1)
z Predica (SA)(1)
z CA Consumer Finance (SA)(2)
(1) Crédit Agricole Assurances Group.
(2) Member of audit and risk committee.
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Report on the Corporate Governance
Murielle LEMOINE
Main office within Crédit Agricole Assurances:
Board member since 15/10/2019
OTHER APPOINTMENTS HELD
Born in 1967
IN THE PAST FIVE YEARS
OFFICES HELD AT 31/12/2021
(French nationality)
(Appointments that expired between 2017 and 2021)
Date first appointed:
15/10/2019 AGM
IN CREDIT AGRICOLE GROUP COMPANIES
Term of office ends:
2022 AGM
Board member:
Board member:
z Crédit Agricole Assurances
(SA, listed debt securities issuer)(1) (2)
z Predica (SA)(1) (2)
z Pacifica (SA)(1) (2)
z IMMOSTEF (SA)
Board member:
z Pharnext (SA, listed company) (2020)
z STEF (SA, listed company)(3)
3
z Société d’Edition de Revues SER (SA)
Board member,
member of the
Bureau:
z Œuvre de la Croix Saint Simon (Foundation)
z Groupe hospitalier Diaconesses
Croix Saint-Simon
z Rire Médecin (Foundation)
z La Source des Sources (Association)
(1) Crédit Agricole Assurances Group.
(2) Member of the audit and risk committee.
(3) Chairman of the Audit Committee and Member of the Compensation and Appointments Committee.
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CORPORATE GOVERNANCE
Report on the Corporate Governance
3
Laure LESME-BERTHOMIEUX
Main office within Crédit Agricole Assurances:
Board member since 30/07/2020
Business adress:
CRCAM Nord Est
25, rue Libergier
51088 REIMS Cedex
OTHER APPOINTMENTS HELD
IN THE PAST FIVE YEARS
(Appointments that expired between 2017 and 2021)
Born in 1965
OFFICES HELD AT 31/12/2021
(French nationality)
Date first appointed:
Co-opted by the Board
on 30/07/2020 ratification
2021 AGM
IN CREDIT AGRICOLE GROUP COMPANIES
Chief Executive
Officer:
z CR Nord Est (co-operative society)
Deputy Chief
z CR Aquitaine (co-operative society) (2019)
Executive Officer:
Term of office ends:
2024 AGM
Chairwoman:
z Coopernic (GIE)
z SAS Nord Est Capital Investissement (SAS)
z Carvest (SAS)
z SAS Nord Est Expansion (SAS)
z Nord Est Start Up (Association)
Board Melber:
z Predica (SA)(1) (2)
z Pacifica (SA)(1)
z Crédit Agricole Assurances
(SA, listed debt securities issuer)(1)
Member of
the FNCA
(Commissions
and/or
z Fédération Nationale du Crédit Agricole
Committees
member):
(1) Crédit Agricole Assurances Group.
(2) Chairman of the Audit and Accounts Committee.
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Report on the Corporate Governance
Xavier MUSCA
Main office within Crédit Agricole Assurances:
Board member since 07/11/2012
Business adress:
Crédit Agricole S.A.
12, place des Etats-Unis
92120 MONTROUGE
OTHER APPOINTMENTS HELD
Born in 1960
IN THE PAST FIVE YEARS
OFFICES HELD AT 31/12/2021
(French nationality)
(Appointments that expired between 2017 and 2021)
Date first appointed:
Co-opted by the Board
on 07/11/2012
IN CREDIT AGRICOLE GROUP COMPANIES
z Crédit Agricole S.A. (SA, listed company)
Deputy Chief
Reappointed:
31/03/2017 and
29/04/2020 AGM
Executive Officer,
second executive
director, member
of the Executive
Committee and
Management
Term of office ends:
2023 AGM
Committee:
3
Chairman:
z CA Consumer Finance (SA)
Chairman:
z Amundi (SA, listed company)
Deputy Chairman, z CA Italia (SPA)(1)
Board member:
Permanent
z Predica (SA)(2)
z Pacifica (SA)(2)
representative
of Crédit Agricole
S.A., Board
Vice-Chairman:
Permanent
representative of
Crédit Agricole
S.A., Board
member:
Board member:
z Crédit Agricole Assurances
Board member:
z CACI (SA) (2017)(2)
z Predica (2021)
(SA, listed debt securities issuer)(2)
z Amundi (SA cotée)
OTHERS
Board member,
Chairman of the
Audit Committee:
z Cap Gemini (SA, listed company)
(1) International appointments.
(2) Crédit Agricole Assurances Group.
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Report on the Corporate Governance
3
José SANTUCCI
Main office office within Crédit Agricole Assurances:
Board member since 30/07/2020
Business adress:
CR Provence Côte d’Azur
Avenue Paul Arène Le Negadis - BP 78
83002 DRAGUIGNAN
OTHER APPOINTMENTS HELD
IN THE PAST FIVE YEARS
(Appointments that expired between 2017 and 2021)
Born in 1962
OFFICES HELD AT 31/12/2021
(French nationality)
Date first appointed:
Co-opted by the Board
on 30/07/2020 ratification
2021 AGM
IN CREDIT AGRICOLE GROUP COMPANIES
z CR Provence Côte d’Azur
Chief Executive
Officer:
(co-operative society)
Term of office ends:
2022 AGM
Chairman:
z Predica (SA)(1)(2)
z Sofipaca (SA)
Chairman:
z CA Home Loan SFH (SA) (2020)
z CA Titres (SNC)
Deputy Chairman: z Adicam (SARL)
z Crédit Agricole Technologies et Services
Deputy Chairman: z SAS Plein champs (2018)
z Euro Securities Partner (SAS)
(SNC)
Board member:
z Crédit Agricole Assurances
Board member:
z Sacam Plein champs (SAS) (2018)
z Copartis (SA) (2020)
(SA, listed debt securities issuer)(1)
z LCL (SA, listed debt securities issuer)(3)
z Foncaris (SA)
z CA Home Loan SFH (SA)
z Fireca Innovation et Participation (SAS)
z S.A.S. Rue la Boétie (et membre bureau)
z HECA (Association)
z CA Titres (SNC)
Member of the
management
board:
z Fireca Portage de Projets (SNC)
Member of the
FNCA (member of
the Federal Bureau
- Commissions
and/or Committees
member):
z Fédération Nationale du Crédit Agricole
(1) Group Crédit Agricole Assurances.
(2) Mr Santucci was Chairman of Predica's Audit Committee from April 2016 until July 2020.
(3) Member of the audit and risk committees.
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CORPORATE GOVERNANCE
Report on the Corporate Governance
Information on executives
At 31 December 2021
Philippe DUMONT
Main office within Crédit Agricole Assurances:
Chief Executive Officer
Business adress:
Crédit Agricole Assurances
16-18, boulevard de Vaugirard
75015 PARIS
OTHER APPOINTMENTS HELD
IN THE PAST FIVE YEARS
(Appointments that expired between 2017 and 2021)
Born in 1960
OFFICES HELD AT 31/12/2021
(French nationality)
Date first appointed:
Board on 06/11/2019,
effective 01/01/2020
IN CREDIT AGRICOLE GROUP COMPANIES
Deputy Chief
Executive
Officer, in charge
of insurance,
member of
the Executive
Committee and
Management
Committee:
z Crédit Agricole S.A. (SA, listed company)
Deputy Chief
Executive Officer,
in charge of
z Crédit Agricole S.A. (SA, listed company)
Term of office ends:
Term of office of the
Chariman ends
specialised
3
services, member
of the Executive
Committee and
Management
Committee:
Chief Executive
Officer:
z Crédit Agricole Assurances
Chief Executive
Officer:
z CA Consumer Finance (2019)
(SA, listed debt securities issuer)(2)
z Predica (SA)(2)
Chairman of
the Supervisory
Committee:
z Fintech/Insurtech Venture (SAS)
Chairman:
z FCA Bank (2020)
z Agos Ducato (2020)(1)
Board member:
z Pacifica (SA)(2)
z Spirica (SA)(2)
z CA Vita (SPA)(1) (2)
Board member:
z Fireca (2019)
z CA Payment Services (2019)
z CA Leasing & Factoring (2019)
z Fia-Net Europe (2019)
z CACI (2019)
z Adicam (SARL)
z CA Indosuez Wealth (France) (SA)
z LCL (SA, listed debt securities issuer)
z CA GIP (SAS)
Member of the
Supervisory
Committee:
z Crédit Agricole Innovations et Territoires (SAS)
CAA permanent
representative,
Board member:
z CACI (SA)(2)
CAA legal
z Crédit Agricole Assurances Solutions(2)
representative,
Chairman:
Non-voting Board z La Médicale (SA)(2)
member:
OTHERS
Board member:
z Korian (SA, listed company)
z Medef
General Meeting
member
for the FFA:
Deputy Chairman: z Groupement français des bancassureurs
Deputy Chairman: z ASF - Association des Sociétés françaises
(Association L1901)
financières (2019)
Permanent
z Fonds stratégique Participations (SICAV)
repr. of Predica,
Chairman:
(1) International appointments.
(2) Crédit Agricole Assurances Group.
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CORPORATE GOVERNANCE
Management Bodies at 1 January 2022
3
MANAGEMENT BODIES AT 1 JANUARY 2022
COMPOSITION OF THE CRÉDIT AGRICOLE ASSURANCES
GROUP’S EXECUTIVE COMMITTEE
Philippe DUMONT
Henri LE BIHAN
Chief Executive Officer of Crédit Agricole Assurances
Second executive director of Crédit Agricole Assurances
Deputy Chief Executive Officer of Crédit Agricole Assurances, in charge of Investments
Head of the Internal Audit function
Jean-Jacques DUCHAMP
Aurelia ALRAN
David GRIMAL
Head of the Actuarial function
Myriam COUILLAUD
Patrick DEGIOVANNI
Éric FÉRON
Head of Human Resources
Second executive director of Pacifica
Second executive director of Pacifica
Head of Compliance
Sébastien GARNIER
Jean-Luc FRANÇOIS
Pierre GUILLOCHEAU
Philippe TOULORGE
Clément MICHAUD
Bruno MOATTI
Head of Savings/Individual retirement France
Head of Group insurance
Head of the Crédit Agricole Assurance groups Informatics
Chief Financial Officer
Secretary General
Caroline NICAISE
Guillaume ORECKIN
Andrée-Lise RÉMY
Head of Communication, Innovation and CSR
Head of International Insurance
Head of Risks and Permanent control
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CORPORATE GOVERNANCE
Management Bodies at 1 January 2022
COMPOSITION OF THE CRÉDIT AGRICOLE ASSURANCES
GROUP’S MANAGEMENT COMMITTEE
Philippe DUMONT
Henri LE BIHAN
Chief Executive Officer of Crédit Agricole Assurances
Second executive director of Crédit Agricole Assurances
Deputy Chief Executive Officer of Crédit Agricole Assurances, in charge of Investments
Head of the Internal Audit function
Jean-Jacques DUCHAMP
Aurelia ALRAN
David GRIMAL
Head of the Actuarial function
Daniel COLLIGNON
Myriam COUILLAUD
Patrick DEGIOVANNI
Gilles DEMONSANT
Marco DI GUIDA
Chief Executive Officer of Spirica
Head of Human Resources
Second executive director of Pacifica
Deputy Head of Savings/Individual retirement France
Chief Executive Officer of CA Vita
Éric FÉRON
Second executive director of Pacifica
Head of Savings/Individual retirement France
Head of Compliance
3
Jean-Luc FRANÇOIS
Sébastien GARNIER
Pierre GUILLOCHEAU
Laurent GOULOT
Philippe TOULORGE
Noël LÉGER
Head of Group insurance
Head of Organisation and Transformation
Head of the Crédit Agricole Assurance groups Informatics
Head of General resources and Security
Chief Financial Officer
Clément MICHAUD
Bruno MOATTI
Secretary General
Caroline NICAISE
Guillaume ORECKIN
Andrée-Lise RÉMY
Yann RENAUT
Head of Communication, Innovation and CSR
Head of International Insurance
Head of Risks and Permanent control
Chief Executive Officer of La Médicale
Deputy Head of Death & disability France and Creditor insurance
Chief Executive Officer of Cali Europe
Alain ROUSSEL
Guy VAN DEN BOSCH
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CORPORATE GOVERNANCE
Compensation policy
3
COMPENSATION POLICY
COMPENSATION POLICY OF CRÉDIT AGRICOLE ASSURANCES
Basic salary
General principles applicable to all
Crédit Agricole Assurances employees
The basic salary rewards employees for the skills required to exercise
the responsibilities associated with their position.
As a subsidiary of the Crédit Agricole S.A. group, the compensation
policy of Crédit Agricole Assurances shares the same principles
of competitiveness, responsible commitment and consistency of
compensation structures.
A
position (and by extension the associated function) are
characterised by a particular role and contributions, a grade within
the organisation and a job description outlining the expected
competencies and experience.
Crédit Agricole S.A. has established a responsible compensation
policy aimed at reflecting the values of the Agricole S.A. group and
respecting the interests of all stakeholders, be they employees,
customers or shareholders. The aim of the policy is to recognise
individual and collective performance over the long term:
Individual variable compensation
Individual variable compensation rewards employee performance
and is an integral part of the annual compensation structure.
z attracting, motivating and retaining the talents the Group needs;
z recognize individual and collective performance over time;
The basic salary and variable compensation are calculated to allow a
fully flexible variable compensation policy, with the possibility of non-
payment of individual variable compensation in the event of under-
performance and/or reported and proven risk behaviours.
z align the interests of employees with those of Crédit Agricole S.A.
and its shareholders;
Furthermore, variable compensation is set in such a way that it does
not impede the ability of Group entities to increase their solvency
when necessary.
z promote sound and effective risk management; and
z apply a neutral remuneration policy from the point of view of the
kind.
Individual variable compensation is assessed by precise
measurement of the results obtained relative to specific annual
objectives (how much), taking into account the conditions in which
the objectives were achieved (how).
In line with the specific characteristics of its business lines, legal
entities and legislation in local markets, Crédit Agricole S.A. groups
compensation system aims at offering competitive compensation
relative to its benchmark markets to attract and retain the best talent.
Compensation is dependent on individual performance, but also the
overall performance of the business lines. Lastly, the compensation
policy aims at limiting excessive risk-taking.
The extent to which objectives are achieved or exceeded is the
key criterion for the allocation of individual variable compensation,
in addition to a qualitative evaluation focusing on how the targets
were achieved (examining criteria such as autonomy, involvement,
uncertainty, general context, etc.), and in light of consequences for
other stakeholders in the Company (managers, colleagues, other
sectors, etc.).
The Crédit Agricole Assurances compensation policy reflects the
targets defined by Crédit Agricole S.A. group, while seeking to adapt
them to different employee categories and the specific features of
the insurance market.
Taking these various aspects into account helps to differentiate
between individual performance levels.
Total compensation paid to employees of Crédit Agricole Assurances
comprises the following elements:
In response to regulatory requirements both in Europe (Solvency II,
Directive on insurance distribution) and the United States (the Volcker
Rule), a code of conduct is included in the compensation policy so
that compensation practices:
z basic salary;
z individual variable compensation;
z collective variable compensation;
z long-term variable and deferred compensation;
z do not create incentives that might encourage the persons
concerned to promote their own interests to the potential detriment
of their client;
z peripheral compensation (supplementary pension and health
insurance schemes).
z do not hinder the ability of their employees to act in the best interests
of their clients, or dissuade them from presenting information in an
unbiased, clear and non-misleading way;
Crédit Agricole Assurances compares its practices with those
of its market (mutual insurance, insurance, and bancassurance
companies) and thus seeks to position the overall compensation of
its employees around the median market practice.
z do not encourage speculative trading positions to be taken, where
proprietary trading is permitted by law;
z prohibit employees from any recourse to an individual hedging
strategy or income protection or liability insurance that could
compromise the risk alignment envisaged by variable compensation
schemes.
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CORPORATE GOVERNANCE
Compensation policy
In accordance with the regulatory requirements under Solvency II,
to prevent any conflict of interest, the compensation of personnel
occupying “key” functions will be set independently of that of the
business lines they oversee or audit. These include functions such as
those defined by Commission Delegated Regulation (EU) 2015/35 of
10 October 2014, namely Risk Management, Compliance, Internal
Audit and Actuarial functions.
Individual variable compensation
Among individual variable compensation mechanisms, executive
managers of Crédit Agricole Assurances are eligible for a Crédit
Agricole S.A. group variable compensation scheme: individual
variable compensation, based on the achievement of pre-defined
individual and collective targets within an employees area of
responsibility.
The targets set for them and the indicators used to determine their
variable compensation do not take into account criteria relating to
the results and financial performance of the entities they control.
This programme has been designed and adapted for senior
executives, who are not executive managers, of Crédit Agricole
Assurances who also receive individual variable compensation.
These targets can be economic and/or non-economic:
The calculation of individual variable compensation measures
individual performance, on the basis of the attainment of individual
and collective targets in four areas specified below.
z economic targets are disconnected with the results of the controlled
entity, Crédit Agricole Assurances, and based on the results of the
immediately upper entity, Crédit Agricole S.A.;
These areas are weighed according to the level of responsibility of
the executive manager or senior executive:
z non-economic targets are set up with respect to the SMART
method (Specific, Measurable, Accessible, Realistic and Time-
limited). These targets can for instance focus on the quality/reliability
of the control procedures under their responsibility.
z economic results are weighted by 20% to 50% of the total individual
variable compensation, the weight increasing with the level of
responsibility;
3
Collective variable compensation
z the remaining 50% to 80% are spited by the management between
the three other areas, according to the level of responsibility.
Collective variable compensation rewards the collective performance
of Crédit Agricole Assurances. It consists of profit-sharing and
incentive plans.
ECONOMIC RESULTS
The creation of shareholder value is assessed according to the
nature of the function concerned. It must cross-reference financial
results as well as levels of investment and risks generated, the cost
of capital and liquidity, in harmony with the development strategy of
Crédit Agricole S.A. group and its businesses.
Collective variable compensation is supplemented by a company
savings scheme and collective pension savings plan for the benefit
of all employees.
Employee share ownership to Crédit Agricole S.A.’s
equity
NON-ECONOMIC PERFORMANCES
Non-economic performance indicators are linked with the Group's
Client, Human and Societal projects, and measure the following
creation of value:
In 2021, Crédit Agricole S.A. has carried out a capital increase
reserved for the employees of the Crédit Agricole Group.
On an exceptional basis and to take into account the mobilization
of its employees since the beginning of the health crisis, the Board
of Directors of Crédit Agricole S.A. has set this year the discount
offered on the Crédit Agricole S.A. share price at 20%.
z client: satisfaction with services and advice provided, adaptation of
offers for new uses, dynamic innovation;
z human: ability to attract, develop and retain employees, to initiate
the managerial transformation allowing a framework of enhanced
confidence;
Compensation policy for executive managers
of Crédit Agricole Assurances
z societal: mutual and societal commitment, respect for values
beyond legal obligations, development of green finance.
Crédit Agricole Assurances has implemented the Credit Agricole S.A.
compensation policy for executive managers of the Crédit Agricole
S.A. group.
The variable compensation awarded is also directly impacted by the
observation of non-respectful behavior good repute requirements,
compliance rules and procedures and risk limits.
These managers, members of the Crédit Agricole Assurances
management team, are identified and named according to the rules
laid down and defined by Crédit Agricole S.A.: they then join the
management pools established by Crédit Agricole S.A. group.
The levels of annual variable compensation are defined in percentage
of the base salary and are increasing according to the level of
manager's responsibility.
Each senior executive, regardless of their profession or function, has
a part of its economic objectives based on criteria Crédit Agricole
S.A. Group, this share depending on its level of responsibility, the
other part being based on the objectives economics of its entity.
The variable compensation policy put in place by Crédit Agricole S.A.
for executive managers of Crédit Agricole S.A. group is aimed in
particular at:
z correlating compensation levels with actual performance in the long
Long term variable compensation
term;
z aligning management interests with those of the Crédit Agricole
S.A. ecosystem, by differentiating between individual and collective
objectives and linking economic and non-economic performance
(customer satisfaction, management efficiency and impact on
society);
The long-term compensation plan set up by Crédit Agricole S.A.
group takes the form of a share award and/or cash scheme indexed
to long-term performance conditions.
Crédit Agricole Assurances’ executive managers and key Group
positions are eligible for this long-term plan, the actual allocation of
which is at the discretion of Crédit Agricole S.A.s Chief Executive
Officer.
z attract, motivate and keep executive managers in.
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CORPORATE GOVERNANCE
Compensation policy
3
The objectives of the long-term incentive plan are threefold:
In compliance with the PACTE law and in accordance with the
provisions of Order no. 2019-697 of 3 July 2019, the top-up
defined-benefit plan has been definitively closed since 4 July 2019
and the conditional rights it provides have been crystallized as of
31 December 2019.
z to strengthen the link between sustainable performance and
compensation;
z to adapt compensation structures, in line with regulations, by
allowing compensation to be managed over both the short and
long term;
Entitlements accumulated within the Group prior to the effective
date of the 2011 regulation are maintained in accordance with the
provisions of the regulation and are accumulated, where applicable,
with entitlements arising from the application of the regulation in
force for the calculation of the ceiling of the pension paid.
z to ensure the “random” nature of the payout, by linking the grant
to actual performance and the definitive acquisition of shares or
indexed cash at the end of the deferral period to demanding criteria
of sustainable performance linked to the Groups economic, stock
market and social performance.
Therefore, no additional entitlements under the top-up defined-
benefit pension plan will be granted for periods of employment after
1 January 2020. The entitlements for periods of employment prior
to 1 January 2020 will continue to be calculated on the basis of the
salary at the end of the career, in accordance with the conditions
provided for by the plan, and the benefit of these past entitlements
remains uncertain and subject to the condition of presence.
The target level of the grant corresponds to the grant made in
respect of an actual performance in line with expectations. It was
determined on the basis of the Crédit Agricole S.A. Groups past
practices and benchmarks.
Subject to the fulfilment of the performance conditions, the shares
and/or ndexed cash are vested annually in equal proportions over a
three-year vesting period.
As of 1 January 2020, Crédit Agricole Assurances has set up a
defined contribution plan (Article 82) enabling executive managers to
build up savings for retirement, with the companys support.
An additional holding requirement may subsequently be imposed on
beneficiaries for a further period.
Compensation policy for the Chief Executive
Officer of Crédit Agricole Assurances
At the end of the deferred period, the vesting of the shares is linked
to the fulfilment of strict long-term performance conditions, on the
basis of criteria linked to the Crédit Agricole S.A. groups economic,
stock market and social performance.
Crédit Agricole Assurances does pay any compensation to the Chief
Executive Officer in respect of his office, as his compensation is paid
by Crédit Agricole S.A. in accordance with the provisions applicable
within the Group. He is not entitled to any benefits, specific pension
arrangements, death and disability insurance or severance benefits
of any kind in respect of his office.
These performance criteria are set when each plan is implemented.
If performance conditions are met or exceeded at the end of the
vesting period, 100% of the rights awarded are deemed to have
vested.
However, he is “identified staff” (as defined under the heading
“Reward policiy” of the Universal Registration Document of Crédit
Agricole S.A.) and his compensation is structured in such a way as
to be aligned to the longterm interests of the company.
In the event of partial achievement of performance conditions,
a proportional reduction is applied. Each performance condition
accounts for a third of the initial award.
Supplementary pension schemes
Thus, and in accordance with regulatory obligations, strict rules apply
to the compensation of Crédit Agricole Assurances’ Chief Executive
Officer, in particular through a compensation policy that encourages
sound and effective risk management, a variable compensation that
is partly deferred and paid in the form of instruments, and which may
be adjusted according to risks (malus and/or clawback clause).
From 2011 to 2019, Crédit Agricole Assurances’ supplementary
pension plan for executive managers consisted of a combination
of defined contribution pension plans and a top-up defined benefit
plan:
z the aggregate contributions of the two defined-contribution
supplementary pension plans (the branch scheme and the
Company scheme) are equal to 8% of the gross salary capped at
eight times the Social Security ceiling (of which 5% is paid by the
employer and 3% by the beneficiary);
This annual variable compensation is also determined on the basis
of economic and non-economic objectives measuring the creation of
managerial, social and customer value.
Governance of compensation
z the rights to the defined-benefit top-up scheme, which are
determined after the rights paid under the defined-contribution
plans. These rights are equal, subject to presence at term, to the
product of a pension rate between 0.125% and 0.30% per quarter
of seniority, within the limit of 120 quarters, and the reference salary.
The governance of the compensation policies and practices of Crédit
Agricole Assurances’ entities is based on the terms and processes
defined within the Crédit Agricole S.A. group.
Accordingly, Crédit Agricole Assurances has established
a
This defined-benefit supplementary pension plan complies with the
recommendations of the AFEP-MEDEF Code as well as the former
provisions of Article L. 225-42-1 of the French Commercial Code
which, for the periods concerned, limited the vesting rate of defined-
benefit plans to 3% per year (text repealed by Order no. 2019-1234
of 27 November 2019).
committee to implement compensation policies; this committee
gathers the Risks Management and Permanent Control department,
the Compliance department and the Human Resources department.
In all cases, at the settlement date, the total retirement annuity of
all schemes is capped at 70% of the reference compensation by
application of the supplementary pension scheme regulations for
Crédit Agricole Assurances’ executive managers.
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CORPORATE GOVERNANCE
Compensation policy
The role of this committee, that allows to involve Control functions
in the process of variable compensations review and more precisely
the ones relative to identified staff, is to:
Since 5 November 2013, the date on which the Board of Directors
of Crédit Agricole Assurances decided to transfer the duties of
the Compensation Committee to that of Crédit Agricole S.A., the
compensation policy has been placed under the control of the
Compensation Committee of the Crédit Agricole S.A. Crédit Agricole
Assurances Group, through the Human Resources Department,
therefore provides this committee with all the information it needs to
carry out its duties.
z define identification criteria for employee considered as “risk-takers”,
in a consistent manner within the framework given by the Group for
each period, and regulatory requirements specific to insurance;
z identify and update the list of identified staff;
z coordinate the effective implementation of a risk-behavior control, in
The Board of Directors of Crédit Agricole Assurances is then
informed each year of the work carried out by the Crédit Agricole
S.A. Compensation Committee, in particular:
accordance with the ongoing procedures and norms;
z validate the review of the process and the reporting to the Group
governance bodies, including the information relative to observed
risk-behavior individual situation.
z through the issuance of opinions relating to the compensation
policy, its updates and the various related application notes;
An arbitration procedure has also been formalised by this committee
to deal with any cases of risky behaviour observed during a financial
year.
z on its position regarding the variable compensation package in
relation to the financial situation of Crédit Agricole Assurances, its
long-term performance and its compliance with the risk policy;
Crédit Agricole Assurances’ compensation policy, which is drawn
up on the recommendation of the Human Resources Department, is
regularly adjusted on the basis of the committees work, assessments
and recommendations, as well as any changes in regulations and
changes in the Groups compensation policy.
z on the completion of a census of identified personnel;
z on the review of the opinion of the Control functions on the
3
implementation and control of the compensation policy.
This work enables the Board of Directors to review and approve the
compensation policy.
Finally, the Group General Inspection department ensures, through
its audits, compliance with the policy and conformity of practices.
COMPENSATION OF IDENTIFIED STAFF
The determination of employees as identified staff is the result of a
joint process that involves the Risks Management and Permanent
Control department, the Compliance department and the Human
Resources department. This process is under the supervision of the
Crédit Agricole S.A. Compensation Committee.
during the year N+3, N being the reference year, provided that the
acquisitions conditions are fulfilled (performance conditions);
z the performance conditions are in line with the ones of the long term
variable compensation, defined in the chapter “Long term variable
compensation” above;
In accordance with the Delegated Regulation (EU) 2015/35 of
10 October 2014, the employees considered as “identified staff”
include the employees that belong to a category of staff that could
have an impact on the risk profile, because of the function they carry
out, namely:
z the deffered variable compensation is acquired in the form of Crédit
Agricole S.A. shares or cash indexed to Crédit Agricole S.A. shares;
z the employees involved in this scheme are prohibited from
implementing a hedging or insurance strategy (whether on a
personal basis or through their employer) with a view to limiting the
scope of the statements contained in the compensation system
in order to align a portion of the variable compensation with risks
taken;
z corporate officers and executive directors;
z members of Crédit Agricole Assurances Executive Committee;
z staff holding “key” positions specified in articles 269 to 272 of
the Delegated Regulation (EU) 2015/35: risks management,
Compliance control, internal Audit, Actuarial function;
z the total amount of variable compensation attributed to an employee
being identified staff can entirely or partially be reduced in function
of the actions or risk behavior observed;
z the staff responsible for the underwriting activity and the business
development;
z in case of proven risky behaviour or particularly serious acts, subject
to applicable local laws, the return of all or part of the variable
compensation already paid could be demanded, up to five years
after the payment;
z the staff responsible for investments.
For each new financial year, the list or categories of employees
identified are presented to the Compensation Committee of Crédit
Agricole S.A. on the recommendation of the executive management
of each entity, after validation by the risk, compliance and human
resources functions.
z the staff whose variable compensation is below €120,000 is
excluded from the scope for the application of these rules relative to
deferred compensation.
The compensation paid during the fiscal year to identified staff is the
subject of a resolution that is annually submitted to Crédit Agricole
S.A.s General Meeting.
The compensation policy of identified staff is specific in terms of
variable compensation, 40% of this compensation (60% for the
highest compensations) being deffered over three years, subject to
performance conditions:
z the deferred share is acquired in one-third tranches: one third
during the year N+1, one third during the year N+2 and one third
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Statutory auditors’ report on related party agreements
3
STATUTORY AUDITORS’ REPORT ON RELATED
PARTY AGREEMENTS
This is a free translation into English of a report issued in French and it is provided solely for the convenience of English-speaking users. This
report should be read in conjunction with, and construed in accordance with, French law and professional standards applicable in France.
(Annual General Meeting held to approve the financial statements for the year ended December 31, 2021)
To the Shareholders,
In our capacity as statutory auditors of Crédit Agricole Assurances, we hereby report to you on related party agreements.
It is our responsibility to report to shareholders, based on the information provided to us, on the main terms and conditions of agreements that
has been disclosed to us, or that we may have identified as part of our engagement, as well as the reasons given as to why they are beneficial
for the Company, without commenting on their relevance or substance or identifying any undisclosed agreements. Under the provisions of
Article R.225-31 of the French Commercial Code (Code de commerce), it is the responsibility of the shareholders to determine whether the
agreements are appropriate and should be approved.
Where applicable, it is also our responsibility to provide shareholders with the information required by Article R.225-31 of the French Commercial
Code in relation to the implementation during the year of agreements already approved by the Annual General Meeting.
We performed the procedures that we deemed necessary in accordance with professional standards applicable in France to such engagements.
Agreements submitted for approval to the Annual General Meeting
We were not informed of any agreements authorized and entered into during the year to be submitted for the approval of the Annual General
Meeting pursuant to the provisions of Article L.225-38 of the French Commercial Code.
Agreements previously approved by the Annual General Meeting
We were not informed of any agreement already approved by the Annual General Meeting which remained in force during the year.
Neuilly-sur-Seine and Paris-La Défense, March 22, 2022
The Statutory Auditors
French original signed by
PricewaterhouseCoopers Audit
ERNST & YOUNG et Autres
Gérard Courrèges
Agnès Hussherr
Olivier Drion
Olivier Durand
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4
2021 OPERATING
AND FINANCIAL REVIEW
BUSINESS ACTIVITY AND INFORMATION
ON THE CRÉDIT AGRICOLE ASSURANCES
GROUP
Presentation of the Crédit Agricole Assurances
Group financial statements
Economic and financial environment
Crédit Agricole Assurances Group
consolidated results
CRÉDIT AGRICOLE ASSURANCES S.A.
FINANCIAL STATEMENTS
Crédit Agricole Assurances S.A.
condensed balance sheet
Crédit Agricole Assurances S.A.
condensed income statement
101
94
101
94
94
103
104
Five year financial summary
96
Crédit Agricole Assurances Group
consolidated sheet
Related parties
98
98
99
Recent trends and outlook
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4
BUSINESS ACTIVITY AND INFORMATION ON
THE CRÉDIT AGRICOLE ASSURANCES GROUP
PRESENTATION OF THE CRÉDIT AGRICOLE ASSURANCES GROUP
FINANCIAL STATEMENTS
The standards and interpretations are the same as those applied and
described in the Groups financial statements for the financial year
ended 31 December 2020.
Changes to accounting policies
and principles
Note 1 to Crédit Agricole Assurances Groups consolidated financial
They have been supplemented by the IFRS standards as adopted by
statements at 31 December 2021, entitled “Group accounting
the European Union at 31 December 2021 and that must be applied
policies and principles, assessments and estimated applied” sets
for the first time in 2021. Details are given in the note 1 to Crédit
out the regulatory framework as well as comparability with data for
Agricole Assurances Groups consolidated financial statements.
the previous financial year.
Pursuant to EC regulation no. 1606/2002, the consolidated financial
statements have been prepared in accordance with IAS/IFRS
standards and IFRIC interpretations applicable at 31 December
2021 and as adopted by the European Union.
Changes in the scope of consolidation
Note 11 to Crédit Agricole Assurances Groups consolidated financial
statements present the scope of consolidation and changes thereto
throughout the financial year.
These standards and interpretations are available on the European
Commission website at:
reporting-and-auditing/company-reporting/financial-reporting_en
ECONOMIC AND FINANCIAL ENVIRONMENT
incomes, were the main beneficiaries. Thanks to the strong recovery
Overview of 2021
in consumption, further boosted by the rapid fall in unemployment,
growth has stood at 5.7% in 2021. In December, overall year-on-
year inflation reached 7% (the first time this has happened since the
early 1980s), with core inflation at 5.5%, its highest level since the
early 1990s. In addition to the impact of energy and industrial input
prices, some specific items (e.g. new cars, but especially used cars)
driven by strong demand contributed to the acceleration of inflation.
Global economic performance continued to be largely conditioned
by the spread of the virus and the health response (roll-out of
vaccination, containment strategy), the structure of the economies
(relative weight of industry and services, including tourism), and the
fiscal and monetary counter-offensive (extent of support for activity).
As with the recessions experienced in 2020, recovery paths
have remained uneven. China, boosted by its foreign trade
and growing at a rate of 8.1%, the United States and then the
Eurozone, which posted very good performances, continued
to be contrasted with the half-hearted recoveries or fragile
rebounds of many emerging countries, in which the trend
towards fragmentation was clearly confirmed.
The Eurozone has withstood the latest lockdown phases by limiting
the negative effects to the sectors subject to targeted restrictive
measures and by benefiting from the reactivation of its manufacturing
sector. A pleasant surprise came from strong production investment
supported by the strength of demand for manufactured goods, but
also by the European funds of the recovery plan. After contracting
by 6.5% in 2020, GDP is expected to grow by 5.2% in 2021. While
excess demand and wage acceleration are much less evident
than in the United States, headline inflation nevertheless picked up
significantly to 5% year-on-year in December, while core inflation
rose less vigorously (2.6%).
Moreover, inflation, long forgotten, has returned to the forefront. The
very sharp acceleration was the result of a combination of several
factors: upstream pressures with strong increases in commodity
prices and bottlenecks, downstream pressures from the strong
rebound in household consumption supported by substantial
financial aid and high savings inherited from the 2020 crisis, and base
effects after very low inflation in 2020. While supply remained limited
at the end of the crisis (lack of labour or goods), the normalisation of
demand led to price increases in specific sectors, particularly those
previously heavily penalised by the pandemic (hotels, restaurants or
cars, for example).
After suffering an 8% recession in 2020, France started a strong
recovery in the second half of 2020 and continued into 2021. The
new wave of infections and the spread of the Omicron variant raised
new fears about the strength of the recovery in the short term, but
the absence of very restrictive measures made it possible to limit
the impact. After a marked mechanical rebound in the third quarter,
growth slowed in the fourth quarter, while remaining sustained,
allowing GDP to rise by 7% in 2021. Driven by the rise in commodity
prices (especially energy, which accounts for more than half of the
price increase), inflation accelerated to 2.8% over 12 months in
December (1.6% on average).
In the United States, after Donald Trumps US$2.2 trillion Coronavirus
Aid, Relief and Economic Security Act (CARES Act), the largest
support plan in US history, and the US$900 billion December
plan (a total of about 14% of GDP), Joe Bidens stimulus package
(the American Rescue Plan) totalling $1.9 trillion, or about 9% of
GDP, was rolled out in March. Households, mainly those with low
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Despite a shift in the Federal Reserves rhetoric suggesting a more
rapid normalisation of its monetary policy, an accommodative
monetary stance was maintained in both the United States and the
Eurozone.
Bond markets have kept step with a few major themes:
an enthusiastic first quarter buoyed by reflation trading,
a gloomier second quarter gripped by the reality of the
pandemic, and a second half displaying lively growth yet also
distinctly more troubling inflation, fuelling a faster monetary
normalisation scenario in the U.S.
In the United States, at the start of the year, Jerome Powell
emphasised the still extremely weakened nature of the labour
market and the low employment rate compared to its pre-crisis level.
However, concerns gradually shifted from growth to inflation which,
after being considered temporary, became more worrying. At the
same time, the Fed announced its strategy of gradual normalisation:
gradual reduction of its monthly asset purchases (US$120 billion in
force at the time) or tapering and then, without any pre-established
timetable, raising its key rate (target range for the Fed Funds rate
[0%, 0.25%]).
In the United States, the two-year interest rates kept pace with the
monetary scenario. They stayed pegged to a low level (0.17% on
average) and only started up, slowly, once monetary tightening was
spoken of (September) and then more firmly with the acceleration
of tapering late in the year, which they finished at 0.70%, for a rise
on the year of 60 basis points. With reflation trading, prompted by
more sustained expectations for growth and inflation, increasing
vaccination rates and better-than-expected economic data, long
rates rose sharply in the United States, and this rise spread into the
eurozone. The U.S. 10-year rate, near 0.90% at the start of the year,
started to climb and peaked at end-March near 1.75%. Bad news
on the public health front then tempered the enthusiasm, and the
bond markets took a more conservative position. After that, starting
in September, the idea that accelerating inflation would cause
monetary tightening in the U.S. to be more energetic than expected
once again pushed interest rates higher. The U.S.10-Year rate ended
the year at 1.50%, or a rise on the year of 60 basis points, was not
impacted by the attention focused by the markets on inflation and
monetary normalisation.
During its Federal Open Market Committee (FOMC) monetary policy
meeting in June, the Fed made its first change, which consisted of a
rise in its forecasts for the Fed Funds rate, combined with an upward
revision of growth and inflation. The Fed prepared the markets by
saying it would spell out in November just how it would carry on its
tapering program. In early November the Fed announced it would
cut back its monthly purchases by $15 billion, suggesting these
would come to an end in June 2022, though the pace of tapering
might be adjusted. Finally, the mid December meeting of the FOMC
confirmed that monetary normalisation would go faster still, with
tapering occurring at double speed and thus ending in March 2022.
The reasons given for the speed-up were the breadth of the inflation
and the quick progress made towards full employment, despite a few
persistent disappointments in the participation rate. Jerome Powell
also stated that a rate rise was possible before full employment is
reached, should inflationary pressures remain concerning. Moreover,
the Dot Plot signalled a more aggressive upward path for the key rate.
In the eurozone, in sympathy with the first phase of recovery by the
U.S. rates, the German 10-year rate (the Bund) rose from nearly
-0.60% at 1 January to -0.10% in May. While the Fed proved to
be tolerant with respect to the tightening of financing conditions,
a synonym of improvement in economic prospects, the ECB was
quick to signal that this tightening was premature and unjustified.
The Bund then headed downward. Whilst the German 2-year rate
remained virtually level at -0.60% at end-2021 vs. -0.70% at end-
2020, the Bund closed the year at -0.30%, or a rise on the year of 40
basis points. As a result of the ECBs statements about its process of
purchasing sovereign securities, the risk premiums offered by France
and Italy versus the Bund widened somewhat, with those spreads
widening 13 and 24 basis points, respectively, but remained narrow,
at 35 and 135 basis points, respectively. Though the prospect of
elections in France does not seem to have affected the spread at
this point, the Italian spread has been negatively impacted since
November by their coming presidential elections.
4
In the eurozone, while the ECB in June also acknowledged the firming
taking place and revised upward its growth and inflation forecasts,
it reiterated the very accommodative and flexible orientation of its
monetary policy. In December the ECB restated its growth and
inflation scenario and presented its monetary strategy.
The ECB revised its inflation forecast for 2022 upward (from 1.7% to
3.2%), though much more moderately for 2023 (from 1.5% to 1.8%),
and its 2024 projection of 1.8% remains lower than the 2% target. The
ECB seems to be saying that inflation will be transitory, largely caused
by supply issues having limited effect on core inflation (at 1.9% in 2022
and 1.7% in 2023.) The negative impact on growth (revised downward
from 4.6% to 4.2% in 2022) is presumed to be moderate and brief.
Inflation should temporarily erode purchasing power without derailing
growth, which is revised upward to 2.9% in 2023.
The equity markets, still buoyed by the accommodative financing
conditions, despite the normalisations to come, and by favourable
growth prospects, at least in developed countries, have risen nicely,
with the average annual rise in the S&P 500, Eurostoxx 50 and
CAC 40 indices up +32%, +23%, +27%, respectively. Lastly, after
resisting stoutly, the euro fell against the dollar given that monetary
normalisation was further along in the U.S. than in Europe. The euro
gained 3.6% against the dollar on average but fell late in the year. At
1.14 in December 2021, it lost nearly 7% on the year.
In terms of strategy, the ECB stated that the removal of emergency
support would be accompanied by significant yet flexible attention to
the sovereigns market. The point there is to prevent, on one hand,
an over-steepening of the yield curve and on the other, any risk of
eurozone fragmentation The ECB reaffirmed that before its key rate
is raised, three conditions must be met: (1) Inflation has to reach the
2% target well before the ECBs forecasting horizon; (2) this target
must be reached lastingly, out to the forecasting horizon; and (3) the
progress achieved on core inflation must be sufficiently great that it
is compatible with stabilising inflation to its medium-term target level.
Respecting the most current forecasts, these conditions have not
been met.
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4
CRÉDIT AGRICOLE ASSURANCES GROUP CONSOLIDATED RESULTS
Crédit Agricole Assurances Group results
(in € million)
2021
36,454
(152)
2020
29,439
(223)
Changes
23.8%
(31.8%)
24.3%
(31.5%)
94.4%
46.5%
(34.1%)
2.5%
Written premiums
Change in unearned premiums
Earned premiums
36,302
159
29,216
232
Revenue or income from other activities
Investment income net of investment expenses
Claims expenses
14,890
(44,264)
(116)
7,661
(30,223)
(176)
Net income and expenses from reinsurance contracts held
Other current income (expense)
Operating income
(4,789)
2,182
(282)
(4,674)
2,036
(279)
7.2%
Financing expenses
1.1%
Income tax
(366)
(522)
(29.9%)
NS
Net income from discontinued operations
Consolidated net income
(3)
-
1,531
-
1,235
(5)
24.0%
NS
Non-controlling interests
CRÉDIT AGRICOLE ASSURANCES GROUP NET INCOME GROUP SHARE
1,531
1,230
24.5%
The year 2021 was notable for economic recovery following the health
crisis relating to the Covid-19 pandemic, which had sharply slowed
business activity in 2020. At the end of 2021, premium income
totalled €36.5 billion, up 23.8%. This was due to a favourable base
effect following 2020 when inflows were affected by the health crisis,
as well as to the ongoing implementation of the inflow policy initiated
in 2019 aiming to reorient savings and pension activities towards
unit-linked business. Premium income from property protection rose
further, particularly creditor insurance, while premium income from
personal protection was stable. The breakdown by business line is
detailed in the section, “Premium income by business segment”.
z in non-life insurance, growth remained robust both in France and
internationally (568,000 net new P&C contracts in 2021).
Other current income and expenses rose in line with business.
This item comprises mainly administrative expenses and contract
acquisition costs.
Financing costs were unchanged, in line with the payment to Crédit
Agricole S.A. of a cash balance (€78 million before tax) related to
the early redemption of redeemable subordinated bonds totalling
€1 billion, subsequent to a €1 billion perpetual subordinated debt
issue in October 2021. A similar financing operation was carried out
in 2020.
Investment income after expenses increased sharply, due mainly
to the change in fair value of investments recognised at fair value
through profit or loss in connection with the market recovery in 2021.
The tax charge decreased by 29.9%, mainly in connection with lower
normative tax rates in France, non-deductible provision reversals in
2020 and the disposal of securities at reduced rates.
Claims paid were up 46.5%:
Crédit Agricole Assurances ended 2021 with net income Group
share of €1.5 billion, up 24.5% compared with 2020.
z in life insurance, business continued to grow with assets under
management(1) up 4.8% over the year, to €323 billion. In addition,
the Group pursued its policy of strengthening its reserves, notably
by allocating approximately €1,659 million to the policyholders’
participation reserve in 2021, bringing it to €13.1 billion, or 6.3% of
assets under management in euros(2);
The breakdown in net income and gross revenues shown below
is done on the same basis as the segment breakdown presented
in note 5 to the Crédit Agricole Assurances consolidated financial
statements, in accordance with IFRS 8.
(1) Outstandings in savings, retirement and death & disability.
(2) Scope of life insurance France.
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BREAKDOWN OF NET INCOME (GROUP SHARE) BY BUSINESS SEGMENT
(in € million)
2021
1,239
169
2020
1,055
21
Changes
17.4%
x 8.0
Life France
Non-life France
Creditor (France and International)
International (excluding creditor)
Other
62
57
8.8%
84
84
NS
(23)
13
x (1.8)
24.5%
CRÉDIT AGRICOLE ASSURANCES GROUP
1,531
1,230
Crédit Agricole Assurances’ net income Group share in 2021 breaks
down as follows:
taken to support Group policyholders and French society generally
in 2020;
z €1,239 million from life insurance in France, up 17.4%, representing
nearly 81% of the Crédit Agricole Assurances Groups net income.
This was primarily due to a rise in investment income (after
expenses), in line with the market rebound following the economic
and health crisis in 2020;
z €62 million from creditor insurance, up 8.8%;
z €84 million from international insurance (excluding creditor
insurance);
z the decline in “Other” is due to the payment of a cash balance to
Crédit Agricole S.A. following the early redemption of redeemable
subordinated notes in 2021.
z €169 million from property & casualty in France, up sharply. This was
attributable to solidarity initiatives and non-contractual measures
GROSS REVENUES BY BUSINESS SEGMENT(1)
IFRS
(in billions of euros)
2021
23.9
4.6
2020
19.0
4.9
Life France (including Intragroup)
Non-life France
4
Creditor (France and International)
International (excluding creditor)
Other
1.1
1.1
6.8
4.5
-
-
CRÉDIT AGRICOLE ASSURANCES GROUP
36.5
29.4
(1) Gross revenues are presented after eliminating Intragroup entries.
IFRS revenues were €36.5 billion in 2021, up 24% compared with
2020, in a year characterised by recovery in the savings business
in France and internationally. This was a result of recovery from the
health and economic crisis, as well as the Groups desire to refocus
on unit-linked business.
Creditor insurance premium income in France and internationally
totalled €1.1 billion in 2021, up by 2.5% compared with 2020.
International revenues (excluding creditor insurance) sharply
increased by 51% in 2021 to €6.8 billion. The main contributors to
international revenues were:
Life insurance revenues in France totalled €23.9 billion, up 26%
compared with 2020. Unit-linked business accounted for 38.2%
of gross inflows in France, at €4.1 billion. Unit-linked net inflows
came to €5.5 billion, while net outflows totalled -€1.4 billion for euro-
denominated contracts.
z Italy (around 68% of international premiums), in particular for life
insurance;
z Luxembourg (around 21% of international premiums).
A breakdown in premiums between France and International
is available in note 7.1 to Crédit Agricole Assurances Groups
consolidated financial statements.
In the property and liability insurance market in France, premium
income reached €4.6 billion, down by 5% compared with 2020.
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4
CRÉDIT AGRICOLE ASSURANCES GROUP CONSOLIDATED SHEET
Assets
(in € million)
31/12/2021
1,242
31/12/2020
1,259
Intangible assets
Investments from insurance activities
Including UL financial investments
Reinsurers’ share in liabilities arising from insurance and investment contracts
Other assets
430,662
86,325
1,689
419,247
74,430
2,296
7,062
12,815
-
Assets held for sale including discontinued operations
Cash and cash equivalents
1,673
1,565
1,361
TOTAL ASSETS
443,893
436,978
Crédit Agricole Assurances Groups investments from insurance
activities totalled €431 billion in 2021, up 3% compares with 2020.
This growth was due to solid sales momentum underlying the net
positive inflow in savings & retirement in 2021, and to strong financial
market performances over the year.
z 20% in investments representing unit-linked contracts;
z 2% in investment properties, 1% in financial assets at amortised cost
and derivative financial instruments, and finally 1% in investments in
associates and joint ventures.
Approximately 78% of fixed income securities (excluding unit-linked
business) have a financial rating of at least A.
These investments were split as follows:
z 51% in financial assets at fair value through OCI and 26% in financial
assets at fair value through profit or loss of the general fund;
Liabilities
(in € million)
31/12/2021
15,463
86
31/12/2020
16,256
88
Shareholders’ equity - Group share
Non-controlling interests
Total shareholders’ equity
Liabilities arising from insurance and investment contracts
including liabilities arising from UL contracts
Provisions
15,549
375,282
86,591
114
16,344
363,505
74,542
146
Financing debts
8,002
8,035
Other liabilities
43,553
1,393
48,948
-
Liabilities related to assets held for sale and discontinued operations
TOTAL LIABILITIES
443,893
436,978
The Crédit Agricole Assurances Groups equity was €15.6 billion as
at 31 December 2021.
z €22.2 billion in provisions for deferred profit-sharing (liability);
This represents an increase of €11.8 billion driven by good business
momentum in 2021, the policy of strengthening reserves, and the
increase in unit-linked business following the increase in net inflows.
On 31 December 2021, insurance and investments contract liabilities
amounted to €375 billion, comprising:
z technical liabilities on life insurance contracts in France for
€229 billion (i.e., 61% of liabilities relating to insurance and financial
contracts);
Financing debts mainly comprised subordinated notes issued to
Crédit Agricole Group entities or the market and amounts due to
banks and financial institutions.
z €13.1 billion in provisions for profit-sharing;
Other liabilities increased by €5.3 billion, mainly due to the change
in repurchase.
z €86.6 billion in liabilities related to unit-linked contracts (i.e. 23% of
liabilities arising from insurance and investment contracts);
RELATED PARTIES
The main transactions concluded between related parties,
consolidated companies and key executives of Crédit Agricole
Assurances Group at 31 December 2021 are described in the
section entitled “General framework – information on related parties”
of Crédit Agricole Assurances Groups consolidated financial
statements.
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RECENT TRENDS AND OUTLOOK
The sections on the outlook have been updated subsequent to
the closing of the accounts on 8 February 2022 to reflect recent
developments related to the situation in Russia and Ukraine. Risk
factors were also updated on page 108 after the closing of the
accounts.
“choking” could continue for the greater part of 2022. In the second
half-year 2022, assuming a stabilisation in energy prices, the base
effects can be expected to be very favourable (i.e., a sharp year-
on-year decline in energy prices and subsequently in the prices of
goods) and the disturbances in the value chain should gradually
subside.
At the end of February 2022, tensions between Russia and Ukraine
led to an armed conflict. The scale and duration of this war, as well as
its economic and financial impacts, are obviously difficult to predict.
In addition to its immediate financial consequences (risk aversion,
falling equity markets, falling rates on the safest bonds including the
United States and Germany, rising volatility), the Russian-Ukrainian
conflict has resulted in a significant rise in commodity prices for the
production of which the belligerents are major players(1). In a context
of very high uncertainty and faltering of confidence, the downturn
effect on activity and the increase in already significant inflationary
pressures will complicate the task of central banks, especially that
of the ECB.
Inflation in the United States, boosted by sharp trends in some
specific components (such as the component of shelter known as
Owners Equivalent Rent, which does not exist in the eurozone, and
more sharply rising wages leading to expectations of “third order”
effects), is thought to remain very high in the first quarter, peaking
near 7.5% year-on-year and yielding core inflation approaching
6.5%. Total inflation should then turn down, towards 3% for the
12 months ending 31 December 2022, bringing the yearly average
to 5.4% as against 4.7% in 2021.
In the eurozone, the strength of theovery has not yet filled the
negative production gap and the exogenous inflationary shock
does not appear able to alter the scenario of decelerating, if robust,
growth, which should be 4.3% in 2022 and 2.5% in 2023. Aggregate
demand, while running up against weak supply (logistical blockages,
strained supply chains, and shortages of inputs and labour), also
remains weak its rebound. It is just this weakness that leads one to
expect restricted wage increases and temporary, if more persistent,
higher inflation Just as in the U.S., a higher than expected rise in
inflation is plainly the primary risk. This would impair growth through
the erosion of purchasing power, rather than through any wage-price
spiral. The possibility of a wage-price spiral that is of great concern
to investors at the moment seems exaggerated.
Our scenario(2) calls for a slowdown in growth, which ought to remain
strong, as well as a slow moderation in inflation. Such a picture
assumes that demand normalises and that supply chain bottlenecks
break open. This twofold normalisation will allow inflation (particularly
core inflation) to slow and the extraordinary measures of monetary
support to be removed unhurriedly and without excessive impact on
the bond markets.
4
Obviously, there is room for error in estimating inflation, which could
be both higher and longer-lasting than expected. While the risk of
significant growth in wages and of inflation settling in for a while
at a higher level is more manifest in the United States, the fear in
the eurozone arises rather from an erosion of purchasing power
that might undermine growth. This, however, is not at present our
primary scenario. Furthermore, at least in the advanced economies
(thanks to high vaccination rates), the potential variants of the virus
seem to hold back economic activity only temporarily and without
causing disruption or even great interruption in peoples behaviour.
The uncertainly produced by the omicron variant was negative in
the first quarter of 2022 but positive in the second quarter of 2022,
without upsetting the major thrust of our scenario.
Apart from the upward pressures already noted, inflation in the
eurozone will be volatile but greatly influenced by technical factors,
such as the weighting of components in the price index, the end of
the VAT effect in Germany, and country-by-country pricing changes
in energy contracts. Total and core inflation rates should settle on
average, respectively, at 4.1% (2.4% in December for the year) and
2.4% (1.9% in December).
In France, consumer spending should benefit from higher purchasing
power despite inflationary pressures. A surge in new jobs and lower
unemployment rates should create confidence among households,
which also enjoy surplus savings from the pandemic estimated
at €150 billion. Investment will benefit from the recovery plan
announced in the autumn of 2020 and the additional support in the
France 2030 plan. Growth is expected to be 3.9% in 2022. As for
inflation, high as it was at the start of the year, it should fall below 2%
by year-end and average 2.6% in 2022.
In the United States, growth should remain vigorous (3.8% in 2022)
before gradually converging with its long-term trend (2.3% in 2023).
It should benefit from strong consumption driven by an improved
labour market, from an upward trend in wages (though limited to the
sectors most affected by workforce shortages and so not triggering
a wage-price spiral) and from the still untapped reservoir of savings,
which is a safety net to help absorb a quick pick-up in inflation. This
is a scenario favourable consumption but also to investment, since
businesses remain optimistic despite disturbances in the supply-
chain and the persistent, though diminishing, lack of labour.
Our scenario assumes high varied efforts at monetary normalisation,
which is still preferred to monetary tightening. Depending on
the strength of the inflation experienced or feared, and on the
anticipated resistance of growth in their respective territories, the
central banks are adopting very diverse patterns as they withdraw
their various accommodations, which were as extraordinary as they
were generous.
The engines that most powerfully contributed to accelerating
inflation in 2021 will continue to turn, both in the United States and
elsewhere, at least during the first-half of 2022: Brisk, high inflation,
particularly with the ongoing crisis in natural gas (whose price is
extremely volatile but has more or less “stabilised” since October);
repercussions on retail prices of higher-cost inputs (second-order
effects with a maximum impact occurring about three quarters
after the jolt to upstream prices); supply-chain problems (including
semiconductors and containers); and bottlenecks that though less
In the United States, the officials of the Federal Reserve consider
inflation a major risk but in mid-January emphasized recovery in
business and employment, judging the risk of setting up a wage-
price spiral to be low. According to the Fed, inflation can be expected
to start slowing down in the second half. The Fed began its tapering
(1) Oil, gas, cereals in the first place but also coal, platinum, aluminum, copper, nickel, silver, gold, palladium.
(2) Scenario established before the Russian-Ukrainian conflict.
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4
process, and the markets are now counting on four rises in the fed
funds rate in 2022, including 50 basis points at the March meeting.
We are counting on a target rate of 1% at end-2022.
z
Property & Casualty: in the property & casualty segment product
line, Crédit Agricole Assurances will aim to increase penetration
among customers of the Crédit Agricole Regional Banks and LCL,
offer new solutions to farmers to preserve their farms and crops,
and reinforce a “Prevention-Insurance-Protection” approach with a
prevention plan for all Regional Banks across a range of customer
segments including young adults, families, seniors, farmers and
employees;
In the eurozone, in contrast with the forward-moving Fed, the ECB is
in no hurry and promises to remain accommodating and flexible for
some time to come, as shown by the thrust of its monetary policy
announced in December.
Monetary normalisation would not be accompanied by heavy strain
on bonds. 2022 is expected to be divided into two sequences. After
a first-half still stamped with both high growth and high inflation,
providing the right moment for an upward move in interest rates,
would come the motif of deceleration to bring them down.
z
The 2022 Medium-Term Plan includes targeted offers for each
of Crédit Agricole Assurances main customer segments, including:
z an expanded offering for households, with in-home services such
as remote surveillance, extended offers for property & casualty
individual risk management and support for key life events. It will
offer services for new forms of mobility with specific offerings for
individuals and fleet management companies. It will also offer
e-health services for key life moments,
In the United States, inflation figures have not as yet brought any
over-reaction about interest rates. The 10-year Treasury note rate
should thus rise before starting to pull back and settling at 1.35%
at end-2022. In the eurozone, the way the ECB and the markets
assess the risk of inflation and, just as much, the credibility of the
ECBs diagnosis in the eyes of the markets will be critical. The rise
in inflation and in its volatility should increase time premiums during
the first half of 2022. In sympathy with the ebbing of growth and
price pressures, rates should follow a downward slope in the second
half. The German 10-year rate should return to zero (or even slightly
positive) before falling back to -0.25% at end-2022. As the outlook
fades for new recovery measures from the ECB, the messaging of
the ECB will need to be as subtle as it is convincing to prevent a
widening of spreads on peripherals. These could, however, widen
slightly for a time. The risk premiums offered by France and Italy
should be, respectively, 25 and 130 basis points above the Bund
at end-2022.
z a comprehensive bancassurance offering for corporate
customers, including a robust offer for group health, death &
disability, and retirement solutions, structured for corporate
customers’ needs. A property and casualty commercial lines
insurance solution will be launched for corporates by the end
of 2020,
z increased international business. The Group aims to increase
its exposure to international markets, and is targeting reaching
€7.3 billion in premium income from international activities by
2022 (a 20% increase from 2018). Crédit Agricole Assurances
aims to achieve this through a combination of (i) synergies
within the Crédit Agricole Group, such as expanding customer
penetration in Italy and developing property & casualty solutions
for Italy, Portugal and Poland and (ii) beyond the Crédit Agricole
Group through partnerships, using a bancassurance model for
partner banks in Italy, Portugal and Japan, and via private banks
hubs and creditor insurance in Europe,
For Crédit Agricole Assurances Group
Largest insurer in France(1), Crédit Agricole Assurances keeps
growing for the customers’ satisfaction, with the support of the
Crédit Agricole Groups distribution networks in France and in
Europe, through an integrated bancassurance model.
z reflecting these strategies, the 2022 Medium-Term Plan includes
the following targets for Crédit Agricole Assurances by 2022:
reaching €322 billion in life insurance outstandings (a 13%
increase from 2018) with 26% of life insurance outstandings
in unit-linked contracts by the end of 2022, a market share of
15% for new retirement savings in France, €5 billion in premium
income from death and disability, creditor and group insurance (a
35% increase from 2018) with a 2% increase in penetration rate,
and €5.5 billion in premium income from property and casualty
insurance policies (a 31% increase from 2018) with over 5%
of customers subscribed to at least one property and casualty
insurance contract. In addition, the 2022 Medium-Term Plan
targets a 3% compound average growth rate in Group revenues
(revenues plus fees paid to distributors) over the 2018-2022
period, to achieve €7.2 billion by 2022. It also targets a combined
ratio of less than 96% by 2022 and a cost-income ratio of around
30% by such date.
On 6 June 2019, the Crédit Agricole Group announced the adoption
of its 2022 Medium-Term Plan. The 2022 Medium-Term Plan sets
out ambitious targets for Crédit Agricole Assurances as one of the
main drivers for achieving targeted revenue synergies by 2022 at
the level of Crédit Agricole Group, over €800 million of which is
expected to come from the insurance business. The 2022 Medium-
Term Plan reflects the following key strategies for the Crédit Agricole
Assurances business:
z
Life insurance: in its savings product line, Crédit Agricole
Assurances will continue to offer pertinent savings products
in a low interest rate environment as part of a global advisory
approach, supporting customers in the diversification of their
assets and acting as a trusted advisor, while preserving profitability
for the Crédit Agricole Assurances Group. In retirement products,
Crédit Agricole Assurances will take advantage of new market
opportunities provided by the PACTE law to increase its market
share in France, while also strengthening synergies with Amundi
for Group retirement plans. In the Death and Disability business,
Crédit Agricole Assurances will offer more flexible creditor insurance
solutions, boost growth on individual death & disability insurance,
and continue to grow its Group health and Group death & disability
solutions lines;
Subsequent events
No significant events occurred between the reporting date on
31 December 2021 and the date on which the Board of Directors
approved the financial statements.
(1) Source: l’Argus de l’assurance, 17 December 2021, data at end-2020.
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CRÉDIT AGRICOLE ASSURANCES S.A.
FINANCIAL STATEMENTS
Crédit Agricole Assurances S.A.s Financial Statements are prepared using French standards.
CRÉDIT AGRICOLE ASSURANCES S.A. CONDENSED BALANCE SHEET
Assets
(in € million)
31/12/2021
31/12/2020
Changes
(63.4%)
(1.4%)
Intangible assets and property, plant & equipment
Long-term financial investments
Current assets
-
17,583
859
1
17,828
796
8.0%
Accruals and prepaid expenses
TOTAL ASSETS
35
23
53.8%
18,478
18,648
(0.9%)
Total assets on the balance sheet amounted to €18.5 billion on
31 December 2021, a decrease of 0.9%, due mainly to opposing
trends in long-term financial investments and current assets, and
from a rise in the balance of accruals and prepaid expenses.
z
receivables relating to equity investments, totalling €7,579 million
compared with €7,586 million at end-2020. This change was
due primarily to €261 million in new loans to subsidiaries, and to
€265 million in repayments.
4
The 1.4% decrease in long-term financial investments from
€17.8 billion at the end of 2020 to €17.6 billion a year later was due
mainly to:
The increase in accruals and prepaid expenses over the year was
due to the issuing of redeemable subordinated notes on 6 July 2021,
with the recognition of issue premiums of €11.36 million and issue
costs for other bond issues of €4 million.
z
several provisions in the amount of €208 million set aside for
investments;
Liabilities
(in € million)
31/12/2021
9,537
1,049
(635)
31/12/2020
9,505
Changes
0.3%
Share capital and reserves
Net income/(loss) for the year
Interim dividend (current year)
Equity
1,127
(6.9%)
31.1%
(1.9%)
0.0%
(484)
9,951
1,745
-
10,148
1,745
Other shareholders’ equity
Contingency and loss provisions
Debts
1
(26.3%)
0.4%
6,782
18,478
6,755
TOTAL EQUITY AND LIABILITIES
18,648
(0.9%)
Changes in equity in 2021 were driven by:
Other shareholders’ equity, unchanged at €1.7 billion, comprises
two subordinated bond issues of €750 million and €1 billion made
on 14 October 2014 and 13 January 2015, respectively.
z
z
2021 net income in the amount of €1,049 million;
the distribution of a dividend balance of €611 million for 2020, and
an interim dividend payment for 2021 of €635 million to Crédit
Agricole S.A.
Debts comprise mainly subordinated debt, and bank loans and
borrowings. Subordinated debt was stable in 2021. The €1 billion
perpetual subordinated bond issue on 6 October 2021 enabled
Crédit Agricole Assurances to finance the early redemption of a
total of €1 billion of redeemable subordinated notes from Credit
Agricole S.A.
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Crédit Agricole Assurances S.A.
4
Accounts payable by due date
In accordance with article L. 441-6-1 and D. 441-6 of the French
Commercial Code, Crédit Agricole Assurances S.A. presents the
amounts due to suppliers in its management report.
At 31 December 2021, the balance of these accounts was zero.
Crédit Agricole Assurances S. A paid its suppliers within 52.9 days
on average in 2021.
Article D. 441 l.-1°: received unpaid invoices
Article D. 441 l.-2°: issued unpaid invoices
at year-end which are in arrears
at year-end which are in arrears
Total
(1 day
and
Total
(1 day
and
91 days
91 days
1 to
31 to
61 to
and
1 to
31 to
61 to
and
0 day 30 days 60 days 90 days
more
more)
0 day 30 days 60 days 90 days
more
more)
(A) Late payments’instalments
Cumulative number of
corresponding invoices
4
3
-
1
Cumulative amount of
corresponding invoices ex. taxes
(millions of euros)
0.0
-
-
-
(0.0)
0%
(0.0)
0%
-
0.1
-
-
-
0.1
Percentage of the total amount of
the fiscal year purchases ex. taxes
100%
0%
0%
0%
Percentage of the fiscal year total
premiums ex. taxes
0%
76%
0%
0%
0%
76%
(B) Invoices excluded from (A) relatives to contentious or unrecognized liabilities and receivables
Number of excluded invoices
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Total amount of excluded invoices
(C) References terms of payment used (contractual or legal terms - article L. 441-6 or article L. 443-1 of the French Commercial Code)
Terms of payment used to calculate z Contractual terms
z Contractual terms: 30 days
z Legal terms
the late payments
z Legal terms: 60 days
Article D. 441 -II: received invoices for
which a late payment occured during the year
Article D. 441 -II: issued invoices for
which a late payment occured during the year
Total
Total
91 days
and
more
(1 day
and
91 days
61 to and
(1 day
and
1 to
31 to
61 to
1 to
31 to
0 day 30 days 60 days 90 days
more)
0 day 30 days 60 days 90 days
more
more)
(A) Late payments’instalments
Cumulative number of
corresponding invoices
123
45
2
4
14
10
Cumulative amount of
corresponding invoices ex. taxes
(millions of euros)
143
1
-
-
-
22
8
2
-
-
Percentage of the total amount
ex. taxes of the invoices received
in the year
99%
1%
0%
0%
0%
1%
Percentage of the total amount
ex. taxes of the invoices issued
in the year
69%
24%
7%
0%
0%
31%
(B) Invoices excluded from (A) relatives to contentious or unrecognized liabilities and receivables
Number of excluded invoices
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Total amount of excluded invoices
(C) References terms of payment used (contractual or legal terms - article L. 441-6 or article L. 443-1 of the French Commercial Code)
Terms of payment used to calculate z Contractual terms
the late payments z Legal terms: 60 days
z Contractual terms: 30 days
z Legal terms
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
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2021 OPERATING AND FINANCIAL REVIEW
Crédit Agricole Assurances S.A.
CRÉDIT AGRICOLE ASSURANCES S.A. CONDENSED INCOME
STATEMENT
(in € million)
2021
4
2020
5
Changes
(5.0%)
(4.4%)
(4.4%)
5.3%
Operating revenue
Operating expenses
(68)
(71)
Operating income (1)
Financial income
(64)
(67)
1,576
(387)
1,189
-
1,659
(569)
1,091
28
Financial expenses
47.0%
(8.3%)
NS
Net financial income/(expenses) (2)
Net non-recurring items (3)
Income tax (4)
(5)
5
NS
NET INCOME (1)+(2)+(3)+(4)
1,049
1,127
(6.9%)
Crédit Agricole Assurances S.A. reported net income of €1.0 billion
in 2021, down €78 million, reflecting opposing performances in net
financial income and net non-recurring items:
z
net non-recurring items totalled €28 million, corresponding to
capital gains from the disposal of Creval shares.
Income tax increased by €10 million in 2021, the result of the non-
deductibility of provisions made for investments, higher dividends
under parent-subsidiary treatment and the decline in income items,
which lowers corporate tax.
z
the rise in financial income was due mainly to dividends received
from subsidiaries;
z
the rise in expenses was attributable to provisions for securities
impairment;
4
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
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2021 OPERATING AND FINANCIAL REVIEW
Crédit Agricole Assurances S.A.
4
FIVE YEAR FINANCIAL SUMMARY
(in €)
2017
2018
1,490,403,670
149,040,367
2019
1,490,403,670
149,040,367
2020
1,490,403,670
149,040,367
2021
1,490,403,670
149,040,367
Share capital at the end of the financial year
Number of shares outstanding
1,490,403,670
149,040,367
Net income & other comprehensive income from transactions
Gross revenues excluding taxes
16,178,014
335,792
158,424
147,918
147,737
Earnings before tax, depreciation, amortisation
and provision expense
737,897,850
(4,867,089)
1,574,833,580
36,447,697
1,351,430,625
(27,221,561)
874,465
1,114,963,781
4,676,998
1,267,338,677
(4,964,235)
Income tax charge
Charge to depreciation, amortisation and provisions
Earnings after tax, depreciation, amortisation and provision expense
Distributed earnings
(3,392,702)
(19,071,820)
1,592,209,458
1,190,832,532
7,688,649
(212,889,039)
1,049,485,403
1,381,604,202
729,638,059
1,211,698,184
1,325,083,530
1,324,968,863
1,127,329,428
1,095,446,697
Earnings per share
Earnings after tax but before depreciation, amortisation
and provision expense
4.92
4.90
8.13
10.81
10.68
7.99
8.88
8.89
8.89
7.51
7.56
7.35
8.47
7.04
9.27
Earnings after tax, depreciation, amortisation and provision expense
Dividend per share
Employees
Number of employees
69.41
-
-
-
-
-
-
-
-
Total payroll for the financial year
12,633,587
Cost of benefits paid during the period
(costs and social welfare)
4,503,867
-
-
-
-
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5
RISK FACTORS AND RISK
MANAGEMENT PROCEDURES
RISK FACTORS
106
106
109
112
QUANTITATIVE AND
QUALITATIVE INFORMATION
Governance and organisation
of risk management
within Crédit Agricole Assurances
Market risks
Interest rate risk
Equity risk and risks known
as diversification asset risk
124
Risks related to the financial investments
Risks related to the insurance business
Legal and regulatory risks
Operational and other business-related risks
Risks related to the Crédit Agricole Assurances
Group’s relationship with the Crédit Agricole Group 115
124
125
126
114
127
128
128
129
130
132
132
132
INTERNAL CONTROL AND RISK
MANAGEMENT PROCEDURES
Internal Control reference texts
Organisational principles
of the internal control system
Summary description of the internal control
and risk management system
Foreign exchange risk
Liquidity risk
Counterparty risk
Insurance risks
Operational risks
Non-Compliance risks
Legal risks
116
116
117
119
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RISK FACTORS AND RISK MANAGEMENT PROCEDURES
Risk factors
5
RISK FACTORS
Crédit Agricole Assurances would like to draw attention to the risks
described below.
precisely quantify the impact of these risks. However, several risk
management processes, procedures and controls have been
implemented in order to continuously monitor and manage these
risks, which, nevertheless, have their limits like any control system
and cannot protect with absolute certainty against all of the risks
described below or losses liable to be generated.
The following description of risks is not exhaustive. Other risks and
uncertainties which are currently not known or considered as minor
could significantly impact Crédit Agricole Assurances in the future.
The risks described below are inherent in the nature of Crédit
Agricole Assurances Groups business as well as in the economic,
political, competitive and regulatory environment in which Crédit
Agricole Assurances Group operates.
In addition, if the risks described below lead to quantifiable financial
losses and/or a potential material liability, these elements are
reflected in the Crédit Agricole Assurances Group consolidated
financial statements, in accordance with applicable IFRS accounting
standards.
Considering the numerous possibilities and uncertainties related
to these risks, Crédit Agricole Assurances is not always able to
RISKS RELATED TO THE FINANCIAL INVESTMENTS
limited risk taking, notably thanks to the hedges set up on the
The Crédit Agricole Assurances Group’s
operating income depends on investment
returns and changes in the fair value
of its portfolio of financial investments
portfolio. Thus, at the end of 2021, the return rate on the Groups
investments was 2.26%. Such risk does not affect unit-linked
contracts, where the policyholder obtains a return directly linked to
the return on the underlying asset.
In an unfavorable market situation, these financial risks could
therefore have a very significant negative impact on the Groups
operating income.
The Crédit Agricole Assurances Group holds an investment portfolio
related to the matching of liabilities and particularly guarantees
granted to policyholders. As of 31 December 2021, the Groups
portfolio of financial investments from insurance activities amounted
to €431 billion.
Changes in interest rates, whether
The Crédit Agricole Assurances Group is exposed to a number of
financial risks in connection with its financial investment portfolio,
including:
the continuation of a low (or negative)
interest rate environment impacting operating
income, or a sharp rise in interest rates
that could impact the market value of
investments, may affect the financial position
of the Crédit Agricole Assurances Group
z
market risks, in particular interest rate risk? which exposes
the general account to valuation risk, and equity risk. Income
from investments net of expenses thus reached €11.7 billion in
2017, before falling sharply to €2.5 billion in 2018, mainly due to
the change in fair value of investments recognised at fair value
through profit or loss, penalised by unfavorable developments in
the financial markets, particularly in the last quarter of 2018. In
2019, this same item reached €15.7 billion. This demonstrates the
volatility of the Groups investment income. Under the effect of the
health crisis linked to the Covid-19 pandemic, strong variations
were also observed in investments net of expenses: first to stand
at €7.7 billion in 2020, before to recover again to reach 14.9 billion
in 2021, in line with the recovery observed on the financial markets;
The continuation of a persistently low or even negative interest rate
environment could have a significant impact on the Crédit Agricole
Assurances Groups business. As of 31 December 2021, 79% of
the Groups investments (excluding unit-linked products) consisted
of fixed income products. Low (or negative) interest rates weigh on
the return on fixed income investments, which may be insufficient
to cover the minimum guaranteed rates on savings products, which
could significantly affect the Groups operating income and solvency
position. While the Group has not issued policies with minimum
guaranteed rates in excess of zero (beyond one year) since 2000,
certain policies issued prior to that date that remain outstanding
offered positive guaranteed rates; the average minimum guaranteed
rate being 0.16% for all policies as of 31 December 2021, leaving
the Group exposed in a negative interest rate environment. For
comparison, the yield on Groups investments as of 31 December
2021 was 2.26%.
z
asset-liability management risks: the evolution of the portfolios
return is negatively impacted by a low interest rate environment
on Euro-denominated life insurance contracts. This low interest
rate environment directly affects the rates at which the Group
invests and thus the return on its portfolio, which could lead to a
decrease in margins. As of 31 December 2021, 79% of the Groups
investments (excluding unit-linked products) consisted of bond
products and the Group is pursuing a policy of asset diversification
which limits the dilution of the investment portfolios return, with
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RISK FACTORS AND RISK MANAGEMENT PROCEDURES
Risk factors
An increase in interest rates may also have a significant negative
impact on the fair value of the Groups fixed income portfolio, leading
to a decrease in unrealised gains which could negatively impact its
capital, solvency position and net income.
The health crisis and its consequences on the French, European and
International economies have had an impact on the activity levels of
the Groups business lines. During the year 2020, several lockdowns
were imposed in many countries around the world, notably in France
and Italy, Crédit Agricole Assurances Groups two main markets,
leading to a decline in life insurance inflows and a slowdown in new
business in the protection of assets and individuals segments. Thus,
in 2020, savings and retirement business was down 28.4% from the
very high level of 2019 and new business in property and casualty
insurance reached 91% of 2019 production.
In addition, an increase in interest rates could increase the cost
of the debt securities the Group may issue to finance the Groups
operations or its regulatory capital requirements. For example,
Crédit Agricole Assurances placed an issue of one billion euros of
subordinated bonds eligible for Tier 2 capital, with a maturity of
ten years, and bearing interest at a rate of 1.500%, obtained in a
favorable environment of low interest rates.
The health crisis and its effect on the economy in France, Europe and
internationally have had a significant impact on the level of activity of
the Group. In 2020 and 2021, several confinements were decreed in
several countries around the world, and in particular in France and
Italy, the two main markets of Crédit Agricole Assurances, resulting
in a drop in life insurance inflows and a slowdown in property and
casualty new business. Thus in 2020, premium income from the
retirement savings segment was down 28.4% compared to the
very high level of 2019 and new business in property and casualty
insurance reached 91% of 2019 production.
The fixed income portfolio sensitivity to changes in interest rates
provides an assessment of this risks impact. According to this
sensitivity analysis, which is conducted net of the impact on deferred
policyholder surplus and tax, as of 31 December 2021, a 100 basis
points increase in risk-free rates would have decreased the Groups
net income by €63 million and equity by €2,049 million. As at the
same date, a 100 basis points decline in risk-free rates would have
increased the Groups net income by €85 million and equity by
€2,053 million.
Uncertainties continue to weigh on the evolution of the health
situation in Europe, with the arrival of new variants of the coronavirus,
and the implementation of new measures in France as well as in
other European countries (generalized use of telework, pass –
compulsory health and vaccination in many public places, etc.),
and the doubts surrounding the long-term effectiveness of the new
vaccines deployed since the start of 2021, thus lead to uncertainties
about the way out of the crisis.
The Covid-19 pandemic has negatively
affected, and may continue to negatively
affect, the business, operations and
financial performance of the Crédit Agricole
Assurances Group
In December 2019, a new coronavirus strain (COVID-19) appeared
in China. The virus spread to many countries around the world,
leading the World Health Organisation to describe the situation as a
pandemic in March 2020. The pandemic has had, and is expected to
continue to have, significant negative impacts on the world economy
and financial markets.
General economic, market and political
conditions may adversely affect the market
value of the Crédit Agricole Assurances
Group’s investments and its business
5
The spread of COVID-19 and resulting government control and travel
restrictions implemented around the world have caused disruption to
global supply chains and economic activity. The outbreak has led
to supply and demand shocks, resulting in a marked slowdown
in economic activity, due to the impact of containment measures
on consumption, as well as production difficulties, supply chain
disruptions and a slowdown of investment. In 2020, financial markets
have been significantly impacted, with increased volatility, stock
market indices declining precipitously, falls in commodity prices and
credit spreads widening for many borrowers and issuers.
The market value of the Crédit Agricole Assurances Groups
investments could be impacted by the general situation of financial
markets, or by the situation of particular sectors or geographic
markets to which the Group is exposed. As of 31 December
2021, the Groups investments by asset class (excluding unit-
linked products) consisted of 79% fixed income products, 8% real
estate and 7% equities, and 6% others. At that same date, the
breakdown of Groups investment portfolio (consisting of assets
owned directly, excluding Mudum Seguros and CA Assicurazioni as
well as derivatives, repurchase agreements, and Intragroup loans)
by economic sector included 32% government, 23% financial and
securitization, 25% corporate, 10% agencies and 9% real estate.
The Groups investments by geographic area (consisting of assets
owned directly, excluding Mudum Seguros and CA Assicurazioni
as well as derivatives, repurchase agreements, Intragroup loans)
at the same date included 64% of investments in France, 21% in
the Euro zone (excluding France), 5% Europe non Euro zone, 7%
Americas and 3% other. The Groups total exposure to sovereign
debt was €71.5 billion, of which 71% was exposure to France, 12%
exposure to Italy, 6% exposure to Belgium, 6% exposure to Spain,
1% exposure to Austria and 4% exposure to other countries.
The pandemic and its impact on the global economy and financial
markets have had and are likely to continue to have a material adverse
impact on the Groups business, operating income and financial
condition. As an illustration, and even if the impacts of changes in
the fair value of assets accounted for at fair value through profit or
loss are reversible, and have moreover largely reduced over the rest
of the year thanks to the recovery of the markets, in the first quarter
of 2020, when the crisis occurred, adverse market conditions had
a negative impact of €306 million on Crédit Agricole Assurances’
contribution to Crédit Agricole S.A.s revenues, compared to the
first quarter of 2019. As of the end of March 2020, life insurance
outstandings decreased to €299 billion from €304 billion at the end
of 2019 largely as a result of adverse changes in market valuations,
before returning to €308 billion at the end of 2020. In terms of
solvency, the Solvency II ratio of the Group was 227% at the end
2020, down from 263% at the end of 2019, mainly as a result of
unfavorable economic conditions.
A
wide variety of factors could negatively impact economic
conditions and consumer confidence resulting in volatile financial
markets. Among other things, these factors include concerns
over the creditworthiness of certain sovereign issuers, high-levels
of corporate indebtedness, the impact of Brexit, the fluctuations
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RISK FACTORS AND RISK MANAGEMENT PROCEDURES
Risk factors
5
of foreign currencies against the Euro, the availability and cost of
credit, the stability and solvency of certain financial institutions and
other companies, central bank intervention in the financial markets,
energy costs, trade disputes and geopolitical issues. Moreover,
extreme market events, such as the global financial crisis during
2008 and 2009, have led, and could in the future lead, to a liquidity
crisis, highly volatile markets, a steep depreciation of the values
of all asset classes, an erosion of investor and public confidence,
and a widening of credit spreads. These factors, as well as adverse
economic conditions in general, could lead to significant declines in
the market value and performance of the investment portfolio and a
decline in the Crédit Agricole Assurances Groups business.
The Crédit Agricole Assurances Group’s
valuation of investments that lack an active
trading market or observable market data
may change as a result of changes in
methodologies, estimations or assumptions,
or may prove inaccurate
Certain of the Crédit Agricole Assurances Groups investment assets,
for which there is no active trading market or other observable market
data, are valued using models and methodologies that involve
estimates, assumptions and significant management judgment.
As of 31 December 2021, €12.5 billion of the Groups financial
instruments, were categorized as Level 3 financial instruments
under IFRS 13 and valued based on unobservable data. As of
31 December 2021, financial instruments categorized as Level 3
financial instruments represented 3.0% of total financial assets
valued at fair value. For further quantitative information, see note 6.5
of the Consolidated financial statements dated 31 December 2021
which presents a breakdown of the Groups assets measured at fair
value and otherwise.
The conflict between Russia and Ukraine, as well as economic
sanctions measures against Russia adopted in response by a number
of countries (including France, the European Union, the United
Kingdom and the United States), may have widespread economic
and financial repercussions. The conflict has exacerbated instability
in global markets, with a negative impact on stock market indices,
increases in commodity prices (particularly oil, gas and agricultural
products such as wheat), worsening supply chain disruptions, and
additional inflationary pressures beyond those already observed
in recent months. These difficult conditions in the global economy
and financial markets could have significant negative effects on the
Crédit Agricole Assurances and its customers. These conditions
may continue or worsen as the conflict evolves.
During periods of market disruption, a larger portion of the
Groups investment assets may be valued using these models
and methodologies as a result of less frequent trading or less
observable market data with respect to certain asset classes that
were previously actively traded in liquid markets. There can be
no assurance that the Groups valuations on the basis of these
models and methodologies represent the actual price for which a
security may ultimately be sold or for which it could be sold at any
specific point in time. Use of different models, methodologies and/or
assumptions may have a impact on the estimated fair value amounts
and inaccurate valuations could have a material negative effect on
the Groups operating income and financial condition. For additional
information on the accounting policies and principles related to the
valuation of the Groups investments, see note 1 to the Consolidated
financial statements dated 31 December 2021.
The Crédit Agricole Assurances Group’s
hedging programs may be inadequate
to protect the Group against the full extent
of the exposure or losses the Group seeks
to mitigate which may negatively impact
the Group’s business, operating income
and financial condition
The Crédit Agricole Assurances Group uses derivatives to hedge
certain risks. As of 31 December 2021, the notional amount of
the Groups total hedging derivative instruments was €2.0 billion.
For further quantitative information on the Groups outstanding
hedges, see note 6.9 of the Consolidated financial statements at
31 December 2021. The Groups hedging techniques are designed
to reduce the economic impact of unfavorable changes to certain of
the Groups exposures to interest rate risk and other factors. In certain
cases, however, the hedges are not perfect or limited compared to
the overall exposure, due, for example, to the insufficient size of
the derivative market or due to excessive hedging costs or the very
nature of the risk that can not always be hedged. This may result in
losses due to hedging imperfections as well as unanticipated cash
needs to collateralize or settle transactions. In addition, hedging
counterparties may fail to perform their obligations, resulting in
losses on positions that are not collateralized. The operation of the
Groups hedging program is based on models and assumptions that
may not fully reflect reality and may therefore give rise to a risk, which
could have a material impact on its business, operating income and
financial position.
Losses due to defaults by financial institution
counterparties, reinsurers and/or other third
parties could negatively affect the value
of the Group’s investments and reduce
the Crédit Agricole Assurances Group’s
profitability
Third parties that owe the Crédit Agricole Assurances Group money,
securities or other assets, are likely to default to their obligations
which could have a material negative effect on the value of the
Groups investments and reduce the Groups profitability. These
parties include private sector and government (or government-
backed) issuers whose securities the Group holds in the Groups
investment portfolios, borrowers under mortgages and other loans
that the Group extends, reinsurers to which the Group has ceded
insurance risks, customers, trading counterparties, counterparties
under derivative contracts, other counterparties including brokers
and dealers, commercial and investment banks, hedge funds,
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RISK FACTORS AND RISK MANAGEMENT PROCEDURES
Risk factors
other investment funds, clearing members, market exchanges,
clearing houses and other financial institutions. As of 31 December
2021, the Groups investments by economic sector included 32%
government, 23% financial and securitization, 25% corporate, 10%
agencies and 9% real estate. In addition, as of 31 December 2021,
the breakdown of the Groups bond portfolio, which represents 79%
of the investment portfolio, by credit rating included approximately
10% exposure to AAA-rated bonds, 43% exposure to AA-rated
bonds, 26% exposure to A-rated bonds, 20% exposure to BBB-
rated bonds, less than 1% exposure to bonds rated BB or lower
and 1% exposure to non-rated bonds. For further quantitative
information on the Groups counterparty risk exposure, see item
entitled “Counterparty risk” in the section “Risk factors and risk
management procedures – Quantitative and qualitative information”.
uncertainty. As of 31 December 2021, the amount of impairment on
debt securities at fair value through other comprehensive income
was €146 million. Impairments and/or allowances may have a
material adverse effect on the Groups operating income and
financial position. Note 6.7 of the Consolidated financial statements
dated 31 December 2021 provides additional information on the
changes in carrying amounts and loss allowances during the period.
Fluctuations in currency exchange rates
may adversely affect the Crédit Agricole
Assurances Group’s reported earnings
The Crédit Agricole Assurances Group publishes its consolidated
financial statements in Euros. A portion of the Groups insurance
written premiums and financial revenues, as well as the Groups
benefits, claims and other deductions are denominated in currencies
other than the Euro. Fluctuations in exchange rates may have a
very moderate impact on the Groups operating income, cash
flows, investments value, shareholders’ equity and solvency. As
of 31 December 2021, the Groups foreign exchange risk related
primarily to structural exposure to the yen for its CA life Japan
subsidiary (net exposure equivalent to €18.6 million) and to the
Polish zloty for its CA Insurance Poland subsidiary (net exposure
equivalent to €2.5 million), as well as the risk of operational foreign
exchange exposure arising from a mismatch between the currency
of assets and liabilities in the Groups global portfolio. The sensitivity
analysis of the investment portfolio to changes in exchange rates
helps to assess the impact of this risk. According to this sensitivity
analysis, as of 31 December 2021, a 10% increase in each currency
compared to Euro would lead to a decrease in net income of
€0.03 million and an increase in Group equity of €2 million. A 10%
decrease in each currency compared to the Euro would increase net
income by €0.02 million and decrease Group equity by €1.7 million.
For further quantitative information on the Groups foreign exchange
risk exposure, see item entitled “Foreign exchange risk” in the section
“Risk factors and risk management procedures – Quantitative and
qualitative information”.
The determination of the amount of
allowances and impairments to be taken
on the Crédit Agricole Assurances Group’s
investments requires the use of significant
management judgment and could impact
the Group’s operating income or financial
position
The determination of the amount of allowances and impairments
under the Crédit Agricole Assurances Groups accounting principles
and policies with respect to investments (as detailed in note 1 to the
Consolidated financial statements dated 31 December 2021) varies
by investment type and is based upon the Groups periodic evaluation
and assessment of known and inherent risks associated with the
respective asset class. In considering impairments, management
considers a wide range of factors and uses its best judgment in
evaluating the cause of the decline in the estimated fair value of
the security and the prospects for near-term recovery. For certain
asset classes, including debt instruments, managements evaluation
involves a variety of assumptions and estimates about the Groups
operations and its future earnings potential, which may involve a large
5
RISKS RELATED TO THE INSURANCE BUSINESS
valuation mismatches. If rapid increases in interest rates or other
The Crédit Agricole Assurances Group
may not be able to meet its obligations
to pay minimum guaranteed returns and
the surrender value of policies in connection
with its savings and retirement business
factors lead to a large increase in surrender rates by policyholders,
the Group may be unable to meet its obligations under the surrender
value of these contracts. As of 31 December 2021, the Group had
€323.0 billion of savings and retirement outstandings, of which 73%
came from Euro-denominated contracts.
The Groups life insurance business is also subject to risks related
to minimum guaranteed rates offered to policyholders on some of
its Euro-denominated contracts issued before 2000, corresponding
on average to a minimum guaranteed rate of 0.16% for all of the
Groups policies as of 31 December 2021. For these policies, if
investment income falls below the guaranteed rates, the Group may
not be able to meet its obligations under the minimum guaranteed
rates. In 2021, return rate on the Groups investments was 2.26%
and the Group had a policyholder participation reserve (“PPE”) of
€13.1 billion, representing 6.3% of outstandings in euro.
The Crédit Agricole Assurances Groups principal business is savings
and retirement, which consists of offering insurance policies that
provide policyholders with investment returns, and that can either be
surrendered for their cash value at the option of the policyholders or
paid out to the beneficiaries in the event of death. In the year ended
31 December 2021, the savings and retirement business accounted
for 75% of the Groups gross written premiums.
The Groups savings and retirement business is subject to risks
related to the guaranteed surrender value of its Euro-denominated
contracts. Under these policies, the surrender value is not tied to
the fair value of the underlying assets (unlike unit-linked policies that
provide the policyholders with returns specifically tied to underlying
assets or indices), which leads to the risk of asset and liability
Failure to comply with the Groups obligations with respect to
the surrender value or minimum guaranteed rates would have a
significant impact on the Groups financial position.
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RISK FACTORS AND RISK MANAGEMENT PROCEDURES
Risk factors
5
uses both its own experience and industry data to develop estimates
of future claims and policy benefits, including information used in
pricing insurance products and establishing the related actuarial
liabilities. However, the claims experience may be higher than the
assumptions used for pricing and establishing reserves. This risk
mainly concerns products from the Death & Disability/Creditor/Group
Insurance and Property & Casualty businesses, which account for
12% and 13% of the Groups premium income in 2021, respectively.
It is particularly important as obligations to clients are long, as is the
case with creditor or long-term care insurance products. In 2021,
creditor insurance premium income was €2.9 billion and the Group
had 163,000 clients insured for the risk of long-term care. Thus, if
the Groups actual benefits paid to policyholders are greater than
the assumptions on which the pricing was based and the provisions
were established, the Groups operating income and financial
position may be materially affected.
Because the Crédit Agricole Assurances
Group’s business is concentrated in France,
a downturn in the French market could have
a disproportionate impact on the Group’s
operating income
As of 31 December 2021, the Crédit Agricole Assurances Groups life
and non-life segments in France accounted for 81% of the Groups
gross written premiums. At the same date, 64% of the Groups
investments were concentrated on issuers located in France. As a
consequence, a sharp deterioration in French economic conditions
would significantly affect the Groups operating income, and would
impact the Crédit Agricole Assurances Group more than a group
with more diversified international activities.
The Crédit Agricole Assurances Group’s
insurance business may be adversely
affected by changes in interest rates
The Crédit Agricole Assurances Group
is subject to risks specific to the death
& disability, creditor and group insurance
segments
In addition to impacting the Groups financial investments, changes in
prevailing interest rates also affect the Groups insurance operations.
For example, in periods of declining interest rates, Euro-denominated
savings and retirement products may be relatively more attractive
to consumers due to better expected returns compared to other
types of savings investments available to them, resulting in increased
premium payments on products with flexible premium features and
a higher percentage of retirement and savings contracts remaining
in force from year-to-year, creating potential significant asset liability
duration mismatches if the change is not properly anticipated.
In 2021, 12% of the Crédit Agricole Assurances Groups gross
written premiums originated in the death & disability, creditor and
group insurance segments. These segments include insurance
products designed to protect against the financial consequences of
a serious life event (death, hospitalization, serious injury, disability
or long-term care needs), guarantee the repayment of a loan in the
event of disability or unemployment and to provide additional health
insurance services for employees. In these segments, the Group
is particularly exposed to the risk that mortality rates will be higher
than expected for policyholders with death coverage or the risk that
policyholders with disability coverage will experience health needs
that are in excess of those expected when the policies were written.
In addition, the Groups life and health insurance operations are
exposed to the risk of catastrophic mortality and disease, such as a
pandemic or other event that causes a large number of deaths. If any
such event occurs, or if the Groups assumptions related to mortality
rates, life expectancies and other health-related factors used in
pricing insurance policies prove incorrect, the Groups operating
income could be materially adversely affected.
Conversely, in periods of rapidly increasing interest rates, surrender
rates in savings and retirement contracts may increase as
policyholders choose to forego insurance and seek higher investment
returns. In 2021, in a low interest rate environment, the surrender rate
of Predica (the main Groups savings and retirement subsidiary) was
3.4%. An unanticipated increase in policy surrenders could require
the Group to liquidate fixed maturity investments in order to obtain
cash to satisfy surrender obligations at a time when market prices for
such assets are depressed, leading to significant realised investment
losses for the Group. Accelerated surrenders may also cause the
Group to accelerate amortisation of deferred contracts acquisition
costs, which would reduce the Groups net income.
The Crédit Agricole Assurances Group’s loss
reserves for the property & casualty segment
may prove to be inadequate
Claims experienced could be inconsistent
with the assumptions used to price the
Crédit Agricole Assurances Group’s products
and establish its reserves
As of 31 December 2021, the Crédit Agricole Assurances Groups
property & casualty segment accounted for 13% of the Groups
gross written premiums. In accordance with industry practices and
accounting and regulatory requirements, the Group establishes
reserves for claims and claims expenses related to the Groups
property and casualty business. As of 31 December 2021, the Group
had €10.5 billion of technical liabilities relating to non-life insurance
business (€9.1 billion after reinsurance). The Groups net revenue
after claims expenses is used to cover operational expenses. The
The Crédit Agricole Assurances Groups earnings depend to a
large extent upon the adequacy of its claims experience with the
assumptions the Group uses in setting the prices for the Groups
products and establishing the liabilities for obligations relating to
technical provisions and claims. These assumptions concern,
for example, changes in mortality or morbidity, the behavior of
policyholders, and the frequency and cost of claims. The Group
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Risk factors
Groups combined ratio in France (Pacifica scope) – i.e. the ratio of
its claims, operating expenses and commissions to gross premiums,
net of reinsurance – was 96.4% at 31 December 2021, including
the cost of the voluntary support scheme on business interruption.
If the Group were required to increase its technical liabilities or were
to incur greater losses than expected, its combined ratio would
increase, and its operating income would decline. Reserves do
not represent an exact calculation of liability, but instead represent
estimates, generally using actuarial projection techniques at a given
accounting date. These reserve estimates are expectations of what
the ultimate settlement and administration of claims will cost based
on the Groups assessment of facts and circumstances then known,
review of historical settlement patterns, estimates of trends in claims
severity, frequency, legal theories of liability and other factors. No
assurance can be given that ultimate losses will not exceed the
claims reserves and have a moderate negative effect on the Groups
operating income.
may also affect the financial condition of the Groups reinsurers,
thereby increasing the probability of default on reinsurance
recoveries. Large-scale catastrophes may also reduce the overall
level of economic activity in affected countries, which could hurt the
Groups business and the value of its investments or ability to write
new business. It is possible that increases in the value of insurance
policies, caused by the effects of inflation or other factors, and
geographic concentration of insured lives or property, could increase
the severity of claims the Group receives from future catastrophic
events. Due to their nature, the Group cannot predict the incidence,
timing and severity of any such catastrophe, which could lead to
increases in claims and modaretely adversely affect the Groups
operating income.
Default of a reinsurer or increased
reinsurance costs could adversely affect net
income
The Crédit Agricole Assurances Group is
subject to risks specific to catastrophic
events, which by definition are unpredictable
and can increase the volatility of the Group’s
operating income
The Crédit Agricole Assurances Group reinsures with reinsurance
companies to limit its risks. The availability, amount and cost of
reinsurance depend on prevailing market conditions, in terms of
price and available capacity, which may vary significantly. As of
31 December 2021, reinsurers’ shares of liabilities arising from
insurance and financial contracts amounted to €1.7 billion.
While the purpose of reinsurance agreements is to transfer a portion
of losses and related expenses to other insurers, they do not
eliminate the requirement for the Group, the direct insurer, to settle
claims. In this regard, the Group is subject to the solvency risk of its
reinsurers at the time that sums due must be recovered from them.
Although the Group initially places its reinsurance with reinsurers
that the Group believes to be financially stable, its assessment
of their stability may be incorrect and the financial stability of a
reinsurer may change adversely by the time recoveries are due. As
of 31 December 2021, net outstandings ceded to reinsurers (ceded
reserves and current accounts with reinsurers net of cash deposits
received, and excluding securities account pledges) amounted to
€0.9 billion. Their breakdown by financial rating of reinsurers is as
follows: 7% exposure to AA+ rated reinsurers, 16% exposure to
AA rated reinsurers, 56% exposure to AA- rated reinsurers, 12%
exposure to A+ rated reinsurers, 6% exposure to A rated reinsurers,
1% exposure to A- rated reinsurers and 2% exposure to unrated
reinsurers. A reinsurers failure to make payment under the terms of
a significant reinsurance contract would have a moderate negative
effect on the Groups businesses, financial condition and net income.
In addition, after making large claims under reinsurance policies,
the Group may have to pay substantial reinstatement premiums to
continue reinsurance coverage.
The Crédit Agricole Assurances Groups insurance operations
are exposed to the risk of catastrophic events, particularly in
its principal market of France, which represents 85% of its 2021
premium income. The extent of losses from a catastrophe is a
function of both the total amount of insured exposure in the area
affected by the event and the severity of the event. Catastrophes
can be caused by various events, including hurricanes, windstorms,
earthquakes, hail, tornadoes, explosions, severe winter weather
(including snow, freezing water, ice storms and blizzards), fires
and man-made events such as terrorist attacks, military actions
and core infrastructure failures. Most catastrophes are restricted
to small geographic areas; however, hurricanes, earthquakes or
man-made catastrophes may produce significant damage or loss
of life or property damage in larger areas, especially those that are
heavily populated. In addition, changing climate conditions, primarily
global warming, may increase the frequency and severity of natural
catastrophes such as hurricanes, and result in greater than expected
losses. As of 31 December 2021, the Groups subsidiary Pacifica
managed nearly 28,000 climate insurance policies. Although the
Group takes efforts to limit its exposure to catastrophic risks through
volatility management and reinsurance programs, these efforts do
not eliminate all risk and claims resulting from catastrophic events
could therefore moderately affect the Groups operating income and
increase its volatility. Recent examples of natural catastrophes that
have led to an increase in claims in the Groups non-life insurance
business include the Eleanor storm in January 2018 and the Ciara
storm in February 2020, which had a moderate impact on the
Groups operating income.
5
Furthermore, the availability, amount and cost of reinsurance depend
on overall current economic conditions and may vary considerably.
In the future, the Group may be unable to obtain reinsurance at
commercially reasonable prices, thus increasing its risk of loss
due to lower levels of reinsurance, or its income statement could
be adversely affected by the increased cost of reinsurance for its
already-reinsured activities.
In addition, catastrophic events could harm the financial condition
of issuers of financial instruments the Group holds in its investment
portfolio, resulting in impairments to these obligations. These events
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Risk factors
5
(i.e. an increase in the amount ultimately paid to settle claims several
years after the policy coverage period or event giving rise to the
claim), coupled with (ii) an underestimation of corresponding claims
reserves at the time of establishment due to a failure to fully anticipate
increased inflation and its effect on the amounts ultimately payable
to policyholders, and, consequently, (iii) actual claims payments
significantly exceeding associated insurance reserves which would
moderately negatively impact the Groups operating income. In
2021, 96% of the Groups property and casualty insurance gross
written premiums come from the French market. The rate of inflation
in France in 2021 was 1.6%. A failure to accurately anticipate higher
inflation and factor it into the Groups product pricing assumptions
may also lead to underwriting losses which would moderately
negatively impact the Groups operating income.
A sustained increase in the inflation rate
in the Crédit Agricole Assurances Group’s
principal markets would have multiple
impacts on the Group, particularly in the
pricing of insurance related products, and
may negatively affect the Group’s business,
solvency position and operating income
A sustained increase in the inflation rate in the Crédit Agricole
Assurances Groups principal markets could have multiple impacts
on the Group and may negatively affect the Groups business,
solvency position and operating income. In property and casualty,
representing 14% of the Groups gross written premiums in 2021,
a sustained increase in inflation may result in (i) claims inflation
LEGAL AND REGULATORY RISKS
capital ratio to 264%, whereas a 50 basis point decrease would have
decreased it to 221%. As at the same date, a 25% decline in equity
market prices would have decreased the Solvency II capital ratio to
238%, a 75 basis point increase in corporate borrowing spreads
would have decreased the Solvency II capital ratio to 242% and a
75 basis point increase in sovereign borrowing spreads would have
decreased the Solvency II capital ratio to 230%.
The solvency capital ratios of the
Crédit Agricole Assurances Group and
its insurance subsidiaries may be negatively
impacted by adverse capital market
conditions, evolving regulatory interpretations
and other factors
Insurance regulators generally have broad discretion in interpreting,
applying and enforcing their rules and regulations with respect to
solvency and regulatory capital requirements and, during periods
of extreme financial market turmoil of the type the market has
experienced over the recent years, regulators may become more
conservative in the interpretation, application and enforcement
of these rules which may involve them, for example, imposing
increased reserving requirements for certain types of risks, greater
liquidity requirements, higher discounts/“haircuts” on certain assets
or asset classes, more conservative calculation methodologies or
taking other similar measures which may significantly increase
regulatory capital requirements.
Under the Solvency II Directive requirements, the Crédit Agricole
Assurances Group is required to maintain eligible own funds
sufficient to meet solvency capital requirements. To determine the
solvency capital requirement, the regulations allow either a standard
formula or an internal model approved by the regulator to be used.
The Group has chosen to use the standard formula and assumptions
proposed by the European Insurance and Occupational Pensions
Authority (EIOPA). Based on the standard formula calculations
(without transitional measures other than the grandfathering of
subordinated debts) the Groups Solvency II solvency capital ratio
(i.e., the ratio of Groups eligible own funds to its solvency capital
requirement) was 245% at the end of 2021. At 31 December 2021,
the Groups minimum capital requirement coverage ratio (i.e. the ratio
of the Groups eligible own funds to its minimum capital requirement)
was 471%.
In the event of a failure by the Group and/or any of its insurance
subsidiaries to meet the applicable regulatory capital requirements,
insurance regulators have broad authority to require or take various
regulatory actions including limiting or prohibiting the issuance
of new business, prohibiting payment of dividends, and/or, in
extreme cases, putting a company into rehabilitation or insolvency
proceedings. A failure of any of the Groups insurance subsidiaries
to meet their regulatory capital requirements and/or a reduction in
the level of their regulatory capital that may negatively impact their
competitive position may also result in the Group deciding to inject
significant amounts of new capital into its insurance subsidiaries
which could adversely affect the Groups liquidity position,
operating income and financial position. Regulatory restrictions that
inhibit the Groups ability to freely move excess capital among its
subsidiaries or which otherwise restrict fungibility of the Groups
capital resources may, depending on the nature and extent of the
restrictions, adversely affect the capital position of the Groups
operating insurance subsidiaries which may have a consequent
The Groups solvency capital ratios are sensitive to capital market
conditions (including the level of interest rates, the performance of
equity markets and foreign exchange impacts) as well as a variety
of other factors. In particular, the Groups solvency position is
affected by the prevailing negative interest rate environment both
because it impacts investment returns and the Groups ability to
meet minimum guaranteed returns and the guaranteed surrender
value in Euro-denominated contracts. See risk factor “Changes in
interest rates, whether the continuation of a low (or negative) interest
rate environment impacting operating income, or a sharp rise in
interest rates that could impact the market value of investments,
may affect the financial position of the Crédit Agricole Assurances
Group” above. As of 31 December 2021, a 50 basis point increase
in prevailing interest rates would have increased the Solvency II
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RISK FACTORS AND RISK MANAGEMENT PROCEDURES
Risk factors
negative impact on the Group and the perception of its financial
strength. Additional regulatory developments regarding solvency
requirements, including further implementing measures under the
Solvency II Directive or changes resulting from further efforts by
EIOPA to harmonize implementation of the Solvency II Directive
may lead to further changes in the insurance industrys solvency
framework and prudential regime as well as associated costs. It is
difficult to predict how the regulations resulting from such initiatives
and proposals will affect the insurance industry generally or the
Groups operating income, financial condition and liquidity.
Changes in government policy, regulation
or legislation in the countries in which
the Crédit Agricole Assurances Group
operates may affect the Group’s profitability
The Crédit Agricole Assurances Group is subject to extensive
regulation and supervision in the various jurisdictions in which its
French and international insurance subsidiaries do business, which
are mainly France, Italy and Luxembourg, but also other European
countries and Japan. Applicable regulations relate to a range of
matters, including licensing and examination, rate setting, trade
practices, policy reforms, limitations on the nature and amount of
certain investments, underwriting and claims practices, mandated
participation in shared markets and guarantee funds, adequacy of
the Groups claims provisions, capital and surplus requirements,
insurer solvency, transactions between affiliates, the amount of
dividends that may be paid and underwriting standards.
Regulatory actions against the Crédit
Agricole Assurances Group or an in insurer
in the Group in the event of resolution
could have an adverse effect on the financial
condition of the Group
As the amount and complexity of these regulations increase, so
will the cost of compliance and the risk of non-compliance. If the
Group does not meet regulatory or other requirements, the Group
may suffer penalties including fines, suspension or cancellation of its
insurance licenses which could adversely affect the Groups ability
to do business. In particular, the Group is subject to the solvency
and capital requirements of the Solvency II Directive discussed in
the risk factor “The solvency capital ratios of the Crédit Agricole
Assurances Group and its insurance subsidiaries may be negatively
impacted by adverse capital market conditions, evolving regulatory
interpretations and other factors” and could be placed into resolution
by the ACPR per the Ordinance discussed in “Regulatory actions
against the Crédit Agricole Assurances Group or an in insurer in the
Group in the event of resolution could have an adverse effect on
the financial condition of the Group” above if it is failing or likely to
fail. A lack of compliance with the requirements of the Solvency II
Directive or any regulatory action against the Group could have
material negative financial effects, cause reputational harm or harm
the Groups business prospects.
On 28 November 2017, the ordinance no 2017-1608 of 27 November
2017 (the “Ordinance”) establishing a resolution framework for
insurers (Ordonnance n° 2017-1608 du 27 novembre 2017 relative à
la création d'un régime de résolution pour le secteur de l'assurance)
was published, setting out the French legal framework providing
effective resolution strategies for French insurers. The Ordinance has
entered into force.
The Ordinance is designed to provide the French supervision
authority, i.e. the Autorité de contrôle prudentiel et de résolution
(the “ACPR”) with a credible set of tools to intervene in an institution
failing or likely to fail (as defined in the Ordinance) so as to ensure the
continuity of the institutions critical financial and economic functions,
while minimizing the impact of an institutions failure on the economy
and financial system.
Under the Ordinance, powers are granted to the ACPR to implement
resolution measures with respect to an institution and certain of its
affiliates (each a “Relevant Entity”) in circumstances in which the
resolution conditions are met – namely that the institution is failing
or likely to fail.
5
In addition, the Group may be adversely affected by changes in
government policy or legislation applying to companies in the
insurance industry.
While the Ordinance does not include bail-in powers such as those
applicable to credit institutions, it nonetheless provides the ACPR
with resolution tools that could, if used, significantly impact the
Crédit Agricole Assurances Group:
These include possible changes in regulations covering selling
practices and certain classes of business, regulations covering
policy terms and the imposition of new taxes and assessments or
changes in the tax treatment of life insurance savings products and
retirement savings plans. Regulatory changes may affect the Groups
existing and future businesses by, for example, causing customers
to cancel or not renew existing policies One recent example is the
adoption of the Bourquin amendment to the Sapin 2 law in France
in 2018 which led to the unbundling of mortgage loans and creditor
insurance products. It is not possible to determine what changes in
government policy or legislation will be adopted in any jurisdiction in
which the Group operates and, if so, what form they will take or in
what jurisdictions they may occur. Insurance laws or regulations that
are adopted or amended may be more restrictive than the Groups
current requirements, may result in higher costs or limit the Groups
growth or otherwise adversely affect the Groups operations.
(i)
bridge institution: enables the ACPR to transfer all or part of the
business of the Relevant Entity to a bridge entity;
(ii) asset separation: enables the ACPR to transfer impaired or
problem assets of the Relevant Entity to asset management
vehicles to allow such assets to be managed and worked out
over time; and
(iii) administrator (administrateur de résolution): enables the ACPR
to intervene in the corporate governance of the Relevant Entity.
The impact of the Ordinance on insurance institutions, is currently
unclear but its current and future implementation and applicability to
the Group or the taking of any action pursuant to it could significantly
affect the activity and financial condition of the Group.
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Risk factors
5
OPERATIONAL AND OTHER BUSINESS-RELATED RISKS
strength, solvency and transparency is critical to its ability to attract
The Crédit Agricole Assurances Group
is subject to cyber security risks
and retain customers and employees, access markets, maintain
positive interactions with regulatory authorities and compete
effectively. The Groups reputation could be harmed as a result of
internal operational risks inherent to the business environment in
whichitoperates, bytheGroupsresponsetoexternaleventsaffecting
its operations, by adverse press coverage or other factors. Further,
the Groups membership in the Crédit Agricole Group increases the
potential sources of reputational risk to the Group to the extent that
any reputational harm to the Crédit Agricole Group or any entity
within it may indirectly affect the reputation of its insurance business.
Reputational risks may be further compounded by the increasing
use of social media channels such as blogs, social networks, online
commentaries and consumer surveys, through which damaging
and potentially unfounded information may spread rapidly and any
such reputational harm could have a significant adverse effect on the
Groups competitive position and business prospects.
The most significant operational risk faced by the Crédit Agricole
Assurances Group is the risk of unauthorized intrusions into the
Groups websites and/or information systems. While no significant
cyber security breach has affected the Group to date, the risk of
unauthorized intrusions is increasing given the number of incidences
of hacking globally. If the Groups information technology systems
were compromised by a security breach, the Group could lose
the ability to carry out functions that are essential for its activities
particularly in the savings and retirement business, including
underwriting new insurance contracts, pricing policies, estimating
technical liabilities and reserves, conducting relations with customers
and implementing risk management activities with respect to its
portfolio of financial investments. Moreover, given that the Groups
insurance business requires it to obtain and process a large amount
of clients’ personal data (banking information, health information,
etc.), the Group is subject to the risk that such data may become
compromised or subject to unauthorized disclosure in the event
of a cyber security breach. The occurrence of any of these events
could have a significant adverse effect on the Groups business and
operating income.
The Crédit Agricole Assurances Group faces
strong competition in all of its business
segments
There is substantial competition among general insurance
companies in France and the other jurisdictions in which the Crédit
Agricole Assurances Group does business, in particular in Italy and
Luxembourg and some of the Groups competitors may benefit
from greater financial and marketing resources or name recognition
than the Group. In France, the Group is the largest life insurance
provider (source: LArgus de l’assurance, 17 December 2021, based
on written premiums at the end of 2020), the fifth largest property
and casualty insurer (source: LArgus de l’assurance, 17 December
2021, based on premiums at the end of 2020) and the second largest
insurer providing creditor insurance (source: LArgus de l’assurance,
1 September 2021, based on premiums at the end of 2020).
The Crédit Agricole Assurances Group could
incur significant sanctions if it fails to protect
its customers’ data
With the entry into force of Regulation (EU) 2016/679 (the “GDPR”),
the data protection framework in the EU has been significantly
modified and now includes new restrictions on data usage/
processing, disclosures to customers and a stronger enforcement
regime. As the Crédit Agricole Assurances Groups insurance
business requires it to obtain and process a large amount of
personal data of its customers (including banking information, health
information, etc.), the Group is particularly exposed to risks related
to the protection of its customers’ data. If the Groups policies and
procedures fail to ensure that data collected by the Group and its
third-party service providers is processed in accordance with the
requirements of the GDPR or other data protection laws this could
result in significant regulatory sanctions (including fines of up to 4%
of worldwide revenues) or damage to the Groups reputation and
may consequently have a significant adverse effect on the Groups
business and operating income.
The Groups competitors include not only other insurance companies,
but also mutual fund companies, asset management firms, private
equity firms, hedge funds and commercial and investment banks,
many of which are regulated differently than the Group is and may be
able to offer alternative products and services or more competitive
pricing than the Group.
In addition, development of alternative distribution channels for
certain types of insurance and securities products, including through
the internet, may result in increasing competition as well as pressure
on margins for certain types of products. While the Group seeks to
maintain premium rates at targeted levels, the effect of competitive
market conditions may have a material adverse effect on the Groups
market share and financial condition. These competitive pressures
could result in increased pricing pressures on a number of the
Groups products and services, particularly as competitors seek to
win market share, which could harm the Groups ability to market
certain products profitably.
Failure to adequately manage the reputational
risk of Crédit Agricole Assurances Group
could have an adverse effect on its
competitive position and business prospects
Considering the highly competitive environment in which the Crédit
Agricole Assurances Group operates, a reputation for financial
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Risk factors
RISKS RELATED TO THE CRÉDIT AGRICOLE ASSURANCES GROUP’S
RELATIONSHIP WITH THE CRÉDIT AGRICOLE GROUP
Term Plan targets achieving significant revenue synergies by 2022,
over €800 million of which is expected to come from Crédit Agricole
Assurances. With respect to Crédit Agricole Assurances, the 2022
Medium-Term Plan outlines several key strategies, which include
The Crédit Agricole Assurances Group relies
on entities in the Crédit Agricole Group to
distribute its insurance products and perform
further developing its savings product line by taking advantage of
a range of other important services
new market opportunities provided by the PACTE law to increase
The Crédit Agricole Assurances Group relies primarily on the
its market share in France, increasing the penetration of its property
networks of banks affiliated with the Crédit Agricole Group to
& casualty products among customers of the Crédit Agricole
distribute its products. For the year ended 31 December 2021, 92%
Regional Banks and LCL and increasing its international business
of the Groups insurance products (as a percentage of total revenue)
by developing the synergies with the Crédit Agricole Group. Among
were distributed by the Crédit Agricole Groups banking networks
other objectives, the 2022 Medium-Term Plan targets Crédit Agricole
and group partnerships and only 8% was distributed through external
Assurances increasing life insurance outstandings by more than
partnerships. As a result, factors affecting the competitive position,
13% (to €322 billion by 2022, with unit-linked contracts representing
reputation or credit quality of the banks in the Crédit Agricole Group
26% of life insurance outstandings), achieving 15% market share
could have a very significant adverse effect on the Groups gross
for new retirement savings in France (including individual and group
written premiums, reputation and operating income. Similarly, in
retirement policies), increasing written premiums in death and
countries where the Group distributes its products primarily through
disability, creditor and group insurance by over 35% (to €5 billion
other partner banks, such as Japan, factors affecting the reputation,
by 2022) and written premiums in property and casualty insurance
performance or credit quality of those banks could have an adverse
by over 31% (to €5.5 billion by 2022). The 2022 Medium-Term Plan
impact on sales of the Groups products through those channels.
also targets increasing written premiums from international activity
In addition to the distribution of its products, the Group has also
entered into contractual outsourcing arrangements with members
of the Crédit Agricole Group and other third-party service providers
for certain other services required in connection with the day-to-
day operation of the Groups insurance businesses. Deficiencies in
the performance of outsourced services may expose the Group to
substantial operational, financial and reputational risk.
by over 20% (to €7.3 billion by 2022), net banking income by over
3% (to €7.2 billion by 2022) and achieving a combined ratio (Pacifica
scope) that is below 96% and a cost-income ratio of approximately
30%.
The plan is based on a number of assumptions, and therefore is
by definition subject to uncertainty. While the 2022 Medium-Term
Plan is based on assumptions believed to be reasonable, there can
be no assurance that they will turn out to be true. Crédit Agricole
Assurances may fail to realize the targets described in the 2022
Medium-Term Plan for its business for several reasons, some of
which (such as the global, European and French economic and
financial environment) are outside the control of Crédit Agricole
Assurances. The 2022 Medium-Term Plan is subject to change and
no obligation is undertaken to update or revise the information in the
2022 Medium-Term Plan as a result of new information, future events
or otherwise.
The Groups reliance on its affiliates to provide it with important
services may give rise to conflicts of interest. Failure to manage
these conflicts of interest appropriately could have a very significant
adverse effect on the Groups reputation, gross written premiums or
operating income.
5
The Crédit Agricole Assurances Group
may not realize the targets set out for
the Group in the Crédit Agricole Group’s
Group Project & 2022 Medium Term Plan
The plans success depends on a very large number of initiatives
(both significant and modest in scope) within different business units
of the Crédit Agricole Assurances Group and the Crédit Agricole
Group. While many of these could be successful, it is possible that
not all targets will be met, which could materially impair the ability
to achieve one or more of the objectives set forth in the 2022
Medium-Term Plan, and harm the Groups image on the markets
depending on the level of achievement of these objectives and the
circumstances that led to the failure to achieve certain objectives.
The Medium-Term Plan also contemplates significant investments,
but if the objectives of the plan are not met, the return on these
investments will be less than expected.
On 6 June 2019, the Crédit Agricole Group announced its Group
Project & 2022 Medium-Term Plan, which sets out specific targets
for Crédit Agricole Assurances and the Crédit Agricole Groups
insurance business. Crédit Agricole Assurances’ individual targets
and objectives, which are included within the framework of the
Crédit Agricole Groups 2022 Medium-Term Plan, were also
separately published by Crédit Agricole Assurances on 1 October
2019. The 2022 Medium-Term Plan was developed for internal
planning purposes in order to develop the Crédit Agricole Groups
strategy and to allow it to allocate resources. The 2022 Medium-
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Internal control and risk management procedures
5
INTERNAL CONTROL AND RISK MANAGEMENT
PROCEDURES
The internal Control system, within the Crédit Agricole Group, is
defined as all the measures designed to manage and control all
types of operations and risks and to ensure that all transactions are
carried out in a manner that is proper (in compliance with regulations),
secure and effective, in accordance with the references listed in item
“Internal Control reference texts” below.
and reports, allowing for the quality of the internal control systems
and their adequacy (permanent and periodic controls, reports on risk
monitoring and measurements, corrective plans of action, etc.) to
be assessed.
The internal Control system is chiefly based on four control functions,
namely Permanent Control and Risk Management, Compliance
Control, Periodic Control (Internal Audit) and Actuarial function. At
the end of 2021, the staff assigned to these functions for the Crédit
Agricole Assurances Group totalled 186.1 FTE versus 175 FTE at
the end of 2020 (+6.3%), i.e. 67.5 in the Permanent Control and
Risk Management functions, 59,8 for Compliance Control, 38
in Periodic Control functions and 20.8 for the Actuarial function.
Each of these four key functions (Risk Management, Compliance,
Actuarial function, Internal Audit) is headed by a manager appointed
by the Executive Management, approved by the Board of Directors
and notified to the competent national Supervisory authority.
This system and the internal Control procedures are, however,
inherently limited by technical or human failures.
The system is, therefore, characterised by its assigned objectives:
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compliance with written policies approved by the Board of Directors
and the governance bodies of Crédit Agricole Assurances Group
and its subsidiaries;
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application of instructions and guidelines determined by the
Executive Management;
financial performance through the effective and adequate use of
Crédit Agricole Assurances Groups assets and resources, and
protection against the risk of loss;
It should be noted that the system implemented by Crédit Agricole
Assurances is part of the framework of standards and principles set
forth below and adapted and appropriately deployed across the
various business lines and risks in order to best observe insurance-
related and, as the subsidiary of a credit institution, banking-related
regulatory requirements.
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comprehensive, accurate and ongoing knowledge of the data
required to make decisions and manage risks;
compliance with laws and regulations, professional and ethical
Codes of Conduct and internal standards;
In addition, Crédit Agricole Assurances satisfies the new regulatory
requirements of the Solvency II Directive (effective since 1 January
2016) with its three pillars, thanks to its adaptation over several
years of its organisation and procedures, as necessary. Further
information on Solvency II is given in the “Solvency” section of
Part “Presentation of Crédit Agricole Assurances” of the Universal
Registration Document.
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prevention and detection of fraud and error;
accuracy and completeness of accounting records and timely
production of reliable accounting and financial information.
The measures that have been implemented in this prescriptive
environment already provide the Board, the Executive Management
and management, in particular, with a number of resources, tools
INTERNAL CONTROL REFERENCE TEXTS
Internal control standards are derived from the regulations applicable
to insurance companies (Insurance Code in France and its equivalent
in other countries where Crédit Agricole Assurances subsidiaries are
based).
procedures and standards specific to Crédit Agricole Assurances
and its subsidiaries.
Within this context, Crédit Agricole S.A. issued procedural notes
regarding the organisation of internal control and a body of rules
and procedures relating, in particular, to accounting (Crédit Agricole
chart of accounts), financial management, risk management and
permanent controls. It also adopted, in 2004, a set of procedural
notes to control its compliance with laws and regulations (in particular,
in relation to financial security), which have been rolled out by Crédit
Agricole Assurances Group entities. This procedural system is
regularly updated to take into account regulatory developments and
changes in the internal control scope.
In addition, as a subsidiary of a banking group, Crédit Agricole
Assurances is subject:
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to the provisions of the French Monetary and Financial Code
(Article L. 511-41);
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to the Decree of 3 November 2014 on the internal control of
banking, payment services and investment services firms subject to
supervision by the French Regulatory and Resolution Supervisory
Authority (ACPR);
An Operating Charter was signed by the main French subsidiaries
and by the Crédit Agricole Assurances S.A. holding company with
the Risk Management and Permanent Control function to be applied
to international subsidiaries.
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to the AMF general regulations and Basel Committee
recommendations on internal control, risk management and
solvency.
Thesenationalandinternationalexternalstandardsaresupplemented
by internal standards specific to Crédit Agricole, as well as by
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This Charter sets out:
The operational framework of the Compliance and Periodic Control
functions is similarly organised.
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the scope covered by the Risk Management and Permanent
Control function;
Finally, in December 2015, the Crédit Agricole Assurances Group
adopted written policies as required under Solvency II. These were
approved by the Board of Directors of Crédit Agricole Assurances
and its subsidiaries in their respective areas. Among these policies,
it should be noted that a Crédit Agricole Assurances Group risk
management policy exists at the Crédit Agricole Assurances Group
level. This serves as a frame of reference for the organisation of the
internal control system.
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the organisation of the Risk Management and Permanent Control
function; how responsibilities are divided between the Groups
Risks department (DRG) and operating entities’ Risk Management
and Permanent Controls Officers (RCPRs);
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information held by the Risk Management and Permanent Control
function exchanged between the central DRG and the entities’
RCPRs;
the role of the Risk Management and Permanent Control function
(aims, general organisation, risk management).
ORGANISATIONAL PRINCIPLES OF THE INTERNAL CONTROL SYSTEM
entire scope of Crédit Agricole Assurances internal control. Their
organisation is as follows on 31 December 2021:
Fundamental principles
The organisational principles and components of Crédit Agricole
Assurances internal control system, which are common to all Crédit
Agricole Group entities, cover obligations with regard to:
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the Risk Management and Permanent Control Officers (RCPR) of
Crédit Agricole Assurances Group has a hierarchical reporting line
to the Crédit Agricole S.A. Group Risk department, and a functional
reporting line to the Crédit Agricole Assurances Group Executive
Management. The RCPRs in the French and foreign subsidiaries
have a hierarchical reporting line to Crédit Agricole Assurances’
Risk Management and Permanent Control department, and a
functional reporting line to their Executive Management;
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reporting to the decision-making body (risk strategies, risk limits
and use of such limits, internal control activity and results);
the direct involvement of the executive body in the organisation and
operation of the internal control system;
the comprehensive coverage of all business operations and risks,
and accountability of all persons involved;
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compliance Control falls within the scope of the enhanced
compliance program of the Crédit Agricole Group. The holding
company Crédit Agricole Assurances’ Compliance Officer has
a hierarchical reporting line to Crédit Agricole S.A. Groups
Compliance department and a functional reporting line to the
Crédit Agricole Assurances Group Executive Management. The
compliance head in the subsidiaries have a hierarchical reporting
line to Crédit Agricole Assurances’ Compliance department and a
functional reporting line to their Executive Management;
the clear definition of tasks, effective segregation of the commitment
and control functions, formal and up-to-date delegations of
authority;
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formal, up-to-date standards and procedures, especially in the area
of accounting.
These principles are supplemented by:
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risk measurement, monitoring and management systems:
financial risks (assets/liabilities, counterparty risk, liquidity risk,
etc.), insurance business-related techniques, operational risks
(transaction processing, IT processing), accounting risks (including
the quality of financial and accounting information), non-compliance
and legal risks;
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the Permanent Control system ensures the integration of the control
system in general, including non-compliance risks (mapping, local
and consolidated control plan, action plans);
Internal Audit operates as a third level of control throughout the
entire Crédit Agricole Assurances Group. Its operation is governed
by the internal audit policy of Crédit Agricole Assurances Group,
as approved by the Board of Directors, which establishes its
independence from operational functions. The Crédit Agricole
Assurances Audit director has a hierarchical reporting line to the
Crédit Agricole S.A. Group Control and Audit function, and an
functional reporting line to the Crédit Agricole Assurances Executive
Management.
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a control system, forming part of a dynamic and corrective process,
encompassing permanent controls, which are carried out by the
operating units themselves or by specific staff, and periodic controls
(carried out by the Crédit Agricole Assurances Internal Audit
department and the Crédit Agricole S.A. Group Control function).
Furthermore, across the various business lines, Crédit Agricole
Assurances’ objectives and strategy are taken into consideration
when changes are made to Internal Control systems, particularly via
the Risks and Internal Control Committees and NAP (new business
and new products) Committees.
Finally, Crédit Agricole Assurances Group set up the Actuarial
function, required under the Solvency II, at the level of Crédit Agricole
Assurances Group and its insurance subsidiaries. On 31 December
2021, the heads of the Actuarial function for Crédit Agricole
Assurances and its subsidiaries, have a hierarchical and a functional
reporting lines to their Executive Management.
Oversight
Consolidated and internal Control
Respective responsibilities of the business lines
with control functions
In accordance with the current Crédit Agricole Group principles,
the Crédit Agricole Assurances internal control system has a broad
scope of application for the supervision and control of activities and
to measure and monitor risks on a consolidated basis.
In terms of banking regulation, three separate control functions
ensure the consistency and effectiveness of the internal control
system and compliance with the principles listed above over the
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Each Crédit Agricole Group entity applies this principle to its own
subsidiaries such that the internal control system is rolled out according
to a pyramid structure, thereby ensuring a consistent internal control
system throughout the various Crédit Agricole Group entities.
In addition to the information that it receives on a regular basis, the
Audit and Accounts Committee informs the Board of the main risks
incurred by the company and of significant incidents picked up by
internal control and risk management systems.
In this way, Crédit Agricole Assurances ensures that there is a
satisfactory system operating within each subsidiary carrying risk,
as well as the identification and consolidated monitoring of activities,
risks and the quality of controls, particularly with regard to accounting
and financial information.
The Board of Directors approves the holding companys overall
organisational structure and its internal control systems. It also
approves the organisational structure of Crédit Agricole Assurances
Group as well as that of its internal control system.
In addition, it is informed, at least twice a year, by the executive
body and the heads of the three control functions, of internal control
activities and results, either directly or via feedback given to the
Audit and Accounts Committee. In accordance with the Solvency II
Directive, the heads of the four key functions have direct access to
the Board of Directors, to which they present the results of their work
at least once a year.
Group Risk Management and Internal Control
Committee
The Risk Management and Internal Control Committee of the Crédit
Agricole Assurances Group brings together the four key functions
of the Crédit Agricole Assurances Group within the meaning of the
Solvency II Directive. The tasks of these key functions are specified
in the “Solvency” section of Part “Presentation of Crédit Agricole
Assurances” of the Universal Registration Document.
The Chairman of the Audit and Accounts Committee reports to the
Board on the Committees work.
Role of the Audit and Accounts Committee
This Committee meets 10 times a year under the Chairmanship
of the Chief Executive Officer of Crédit Agricole Assurances. It is
composed of the members of Crédit Agricole Assurances’ Executive
Committee (in particular the 3 executive directors and the heads of
key functions), and representatives of Crédit Agricole S.A.s Control
business lines.
This Committee is responsible for verifying the clarity of the
information provided and of assessing the appropriateness of
accounting methods used to prepare the consolidated and parent
company financial statements as well as the effectiveness of the risk
management and internal control system.
The purpose of this Committee is to reinforce cross-functional actions
to be implemented within the Crédit Agricole Assurances Group. Its
role is to review common internal control issues and to ensure the
consistency and effectiveness of internal Control and, in particular:
As such, it has broad communications powers in respect of all
information relating to periodic control, permanent control, including
accounting and financial control, and compliance control. Since the
beginning of 2016, these communication powers were extended to
the Actuarial function.
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to carry out progress reports on the work of the 4 key functions;
to validate the internal control system;
Accordingly, it receives periodic reports on activity management
systems and risk measurement.
to validate the draft Solvency II policies to be submitted to the Board
of Directors for validation;
Committee meetings also include an update on internal audit
activities, thereby enabling audits to be monitored as well as
the implementation of the recommendations made by national
supervisory authorities, by the Crédit Agricole S.A. Group Control
and Audit function and by the Crédit Agricole Assurances Internal
Audit function.
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to draw up an assessment of the control of financial, technical,
operational and non-compliance risks;
to validate and ensure the follow-up of the main associated action
plans;
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to validate the Groups risk management strategy;
to make decisions on remedial measures.
Role of the executive body: Executive Management
The Chief Executive Officer and the two others executive directors
appointed under the Solvency II Directive are directly involved in
the organisation and operation of the internal control system. They
ensure that risk strategies and limits are compatible with the financial
position (capital base, earnings) and strategic guidelines set by the
decision-making body.
It incorporates the prerogatives of the Compliance Management
Committee within the scope of the Crédit Agricole Assurances
Group. Crédit Agricole Assurances’ Data Protection Officer also
reports on his activity and submits, if necessary, opinions for decision
to the Committee.
The Crédit Agricole Assurances’ Compliance Director acts as
the secretary of the Risk Management and Internal Control
Committee and prepares the agenda in consultation with the other
participants, supervises the drafting of the minutes and monitors the
implementation of the decisions taken by the Committee.
The Executive Management defines the general organisation of the
Crédit Agricole Assurances Group and oversees its implementation
by the relevant staff. In particular, it defines roles and responsibilities
and allocates adequate resources to the Internal Control function.
It ensures that the risk identification and measurement systems
appropriate for Crédit Agricole Assurances activities and organisation
are implemented. It also ensures that all essential information
produced by these systems is reported to it on a regular basis.
Role of the Board of Directors
The Board of Directors is informed of the organisation, operation and
results of the internal control system. It is involved in understanding
the main risks to which the company is exposed.
It ensures that the internal control systems adequacy and
effectiveness are permanently monitored.
On this basis, it is regularly informed of the overall limits set as
acceptable levels of such risks. It is also notified of levels of use of
such limits.
It receives information on any failures identified by the internal control
system and on proposed corrective measures, particularly within the
context of the Risks and Internal Control Committee.
Reports on the effectiveness of the internal control and risk
management systems are submitted on a regular basis to the Crédit
Agricole Assurances governance bodies which are also informed of
the main incidents identified.
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SUMMARY DESCRIPTION OF THE INTERNAL CONTROL
AND RISK MANAGEMENT SYSTEM
This risk appetite framework, which forms the basis of the Risk
Management Strategy, is declined in key indicators by nature of the
risks.
Risk measurement and supervision
The Insurance business Risk Management and Permanent
Control system is overseen by the Director in charge of the Risk
Management function of the Crédit Agricole Assurances Group,
reporting hierarchically to the central body of the Crédit Agricole
S.A. Group Risk Management department and functionally to the
Chief Executive Officer of Crédit Agricole Assurances. Head of a key
function within the meaning of Solvency II, the Director in charge
of the Risk Management function is responsible for the overall
supervision of the risks of the Crédit Agricole Assurances Group
and, among other things, ensuring consistency and standardisation
within Crédit Agricole Assurances Group. He/she is assisted by
the Risk Management Officers at the different entities, who report
to him/her on a hierarchical basis and have a fully operational role
within the respective entities. In accordance with the principle of
subsidiarity, both French and international subsidiaries are provided
with the necessary means of managing the risks inherent in their
specific business activities. Each subsidiary uses risk measurement,
monitoring and control systems for all risks (market risks, including
liquidity, counterparty, insurance and reinsurance technical risks,
operational risks, compliance and legal risks) depending on its
business activities and its organisation, and incorporates them into
its internal control system.
The Risk management strategy implemented by Crédit Agricole
Assurances Group is based on the overall risk-management
framework and the limits and alert thresholds for the range of
different risks it is exposed to through the implementation of its
business strategy.
It is reviewed and validated, as well as the risk appetite, at least
annually, by the Board of Directors of Crédit Agricole Assurances,
after review by the Crédit Agricole S.A. Group Risk Management
Committee (a sub-Committee of Crédit Agricole S.A.s Executive
Committee, chaired by its CEO) of the main indicators and limits.
With regard to limits of their responsibilities, the Crédit Agricole
Assurances Executive Management and Board of Directors or even
the Groups Risk Management of Crédit Agricole S.A is notified of
any breaches of alert thresholds or limits and, when appropriate, the
resulting corrective measures.
The limits system includes, particularly for market risks, Crédit
Agricole Assurances Group consolidated limits, set in reference
to assets under management (Crédit Agricole Assurances Group
total portfolio), on allocations in terms of assets classes and risk
spreading (by class of rating, by counterparty, by sector, etc.). It
is supplemented by alert limits and thresholds to manage Predica
(the main life insurance company) assets/liabilities risks. In addition,
the technical risks to which the Group entities are exposed, are
monitored by means of indicators measuring the ratio between
claims and premiums, compared against an alert threshold defined
by each of the companies. To control counterparty risk in reinsurance
programs, the quality of the reinsurer is subject to a minimum rating
criterion.
A description of Crédit Agricole Assurances Groups risk exposure
is presented in the “Risk factors and risk management procedures”
section. Due to their savings and retirement activities, life insurance
entities are, more specifically, exposed to market risks and risks
associated with assets/liabilities management. Non-life insurance
entities are mainly exposed to insurance and reinsurance technical
risks.
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The organisation and operation of the Insurance Risk business line
is based on a matrix approach which takes into account, on the
one hand, the supervision of all the Risks of each entity by its Head
of Risk Management and, on the other hand, the management of
major risks centrally at the holding company level. Financial risks are
monitored by a Crédit Agricole Assurances Group Financial Risks
advisor, who operates across all entities to analyse financial risks
(in an advisory capacity) and define a risk framework (proposal of
a Financial Risk Strategy and associated risk policies). Other major
risks are also managed according to a Crédit Agricole Assurances
Group approach, with co-ordination and consolidation given direct
impetus by the holding company (technical risks), or by sharing
best practices for harmonisation purposes (operational risks).
Monitoring and management of IT security and business continuity
risks across Crédit Agricole Assurances Group are also centralised
in the holding company, under the aegis of the information systems
Risk and business continuity plan Manager, and are separated from
operational monitoring of those risks, which is under the aegis of
the CISO (Chief Information Security Officer), also centralised at the
holding company level.
Each entity adopts the limits and risk appetite framework of the
Crédit Agricole Assurances Group through a process co-ordinated
by Crédit Agricole Assurances, taking into account the specificities of
life insurance and non-life insurance companies. Furthermore, they
have formal risk policies and procedures providing a strict framework
for risk management: rules for accepting risk when insurance
policies are taken out, hedging of technical risks by reinsurance
(action thresholds), claims management, decisions based on formal
analyses, authorisations, “four-eyes” principle (second reading, two
signatures) where justified by amounts or risk levels, rules governing
management mandates granted to asset managers, etc.
Each entitys risk measurement system is comprehensive. It covers
all categories of commitments (on- and off-balance sheet) and
positions, and consolidates commitments to companies belonging
to the same group, by aggregating all portfolios and identifying risk
levels.
These measurements are supplemented by regular assessments
based on stress scenarios. In this regard, each year, Crédit Agricole
Assurances and its subsidiaries conduct the ORSA exercice, a multi
annual forward-looking assessment to analyse changes in their
risk profile and solvency, including in negative cases. Prospective
assessment can be carried out more often if necessary. The
To carry out its strategic orientations, by containing and regulating
its risks in a proper manner, Crédit Agricole Assurances Group has
implemented a risk appetite framework which has to be observed.
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measurement methodologies on which these assessments are
based are documented and explained. They are subject to periodic
review in order to check their relevance and adaptation to the risks
incurred. The Crédit Agricole Assurances Group Insurance Models
Committee, under the responsibility of the Group Risk function,
validates the methodologies underpinning the models and indicators
used to address major risks for the Crédit Agricole Assurances
Group or presenting cross-sector challenges for the Crédit Agricole
Assurances Group.
relating to the compensation of executive managers and risk-takers
within the Crédit Agricole S.A. Group, as defined by the regulation.
With regard to liquidity risk, and in accordance with regulations, the
entities have developed specially adapted approaches, with the
aim of measuring their capacity to handle shock situations likely to
affect their cash position both in relation to their liabilities (increase in
non-life insurance benefits, large-scale redemptions of life insurance
policies, etc.) and to their assets (occurrence of adverse market
conditions).
Each entity controls the risks involved. This oversight takes the form
of permanent monitoring of limits exceeded and corresponding
adjustments to return risk to normal levels and technical and price
monitoring in relation to insurance policies, particularly for new or
specialised business. In property and casualty insurance, matching
the level of provisioning (corresponding to the commitment to pay
out for claims made by policyholders) to the real cost of claims, is
measured at regular intervals.
Risks related to the effects of climate change
Crédit Agricole Assurances Group exposure to risks related to
climate change consequences can be classified, according to the
industrys drive, in physical risks and transition risks, knowing that
induced liability risks (legal and reputation risks) are also likely to
affect the Group.
On its part, the Crédit Agricole Assurances holding company
provides to the governance a comprehensive and consolidated view
of the Insurance business risk by producing a Flash-risks dashboard
including quarterly review of Crédit Agricole Assurances Group
risks, supplemented by monthly risk updates. More specifically,
for financial risks, a monthly report makes it possible to ensure
compliance with the Crédit Agricole Assurances Group consolidated
aggregate limits and to monitor consumption in relation to such
limits. Bodies have also been set up to manage risks consistently at
Crédit Agricole Assurances Group level: a bi-monthly meeting of the
Risk Management Committee, a monthly meeting of the Financial
Risks Committee, specialist portfolio reviews (equities, real estate,
etc.), quarterly fixed-income portfolio reviews with both the Crédit
Agricole S.A. Group Risk Management department and with the
Amundi Credit Risk teams, within the context of asset management
services outsourced to Amundi.
In line with Crédit Agricole Groups Corporate Social Responsibility”
(CSR) approach and in accordance with a strategy presented to
the Board of Directors, the CSR system is managed by the CSR
manager within the Corporate Communication and CSR department,
who reports directly to the Executive Committee of Crédit Agricole
Assurances.
Directphysicalrisksare, forinstance, thedestructionofgoodscaused
by adverse climatic events such as hurricanes, floods or drought, the
excess frequency of which can affect the technical results of Crédit
Agricole Assurances property and casualty business and, besides,
cause a decrease in the value of the investments affected by these
risks. In its property and casualty insurance business, Crédit Agricole
Assurances is exposed, among other things, to catastrophe risk,
particularly climate risk. The monitoring of this risk is integrated into
the monitoring of technical insurance risks. Pacifica, Crédit Agricole
Assurances’ property and casualty insurance subsidiary, has set up
a system to monitor and follow-up these risks in order to contain
exposure (quantification based on general scenarios simulations and
monitoring of the climate burden compared to an annually revised
budget, risk control by limiting the impact of extreme weather events
through reinsurance, adjustment of pricing and modelling).
The entities also have their own Risk scorecard. Any anomalies
identified, any non-compliant accounting classifications as well as
any instances where limits fail to be met, are reported to the entitys
appropriate management levels, to Crédit Agricole Assurances and
to the Crédit Agricole S.A. Risk Management and Permanent Control
department, depending on the procedures laid down.
In addition, Crédit Agricole Assurances Groups offer seeks to
promote the responsible behaviour of its customers, with rate
reductions for drivers of hybrid or electric vehicles or coverage for
renewable energy installations in the event of claims under multi-risk
home insurance policies.
In this context, significant incidents, whose trigger thresholds for
each type of risk identified are calibrated by the entities according
to their size, are reported in accordance with the alert procedure.
Have been validated by the Board of Directors of Crédit Agricole
Assurances:
Moreover, these physical risks can be source of interruptions of
the cycle of production of Crédit Agricole Assurances. In front of
such a risk, Crédit Agricole Assurances has set in place a business
continuity plan as described in the section “Internal control system
for the security of information systems and business continuity
plans”.
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thresholds for strategic indicators of solvency, results and value;
thresholds for indicators relating to significant risks with a potential
impact on strategic indicators (in particular, monitoring of interest
rate risk, issuer risk and liquidity risk);
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thresholdsforindicatorsrelatingtooperationalrisksandcompliance;
The transition to a green economy could, for instance, impact the
business model of some investments and decrease their value.
These new risks are taken into account by the Investments Division
of Crédit Agricole Assurances which integrates extra-financial criteria
into the choice of issuers. Bond investments are subject to Amundis
“Socially Responsible Investment” (SRI) filter. The issuers with the
lowest ratings on these criteria are either excluded from investments
or limited. Thus, the Crédit Agricole Assurances Group is continuing
whose exceeding leads to the information of Crédit Agricole
Assurances’ Board of Directors.
Lastly, the internal operations and procedures control system aims at
ensuring that the corrective measures decided upon are implemented
within reasonable time limits. It also ensures that the Crédit Agricole
S.A. Groups compensation policy and the associated internal
controls have been implemented, in accordance with the measures
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its coal policy by excluding issuers deriving more than 25% of their
turnover from coal mining or producing 100 million tonnes or more of
coal per year. In addition, a policy to improve the energy performance
of the real estate assets in the portfolio (materialized by obtaining a
label) has been implemented. The Crédit Agricole Assurances Group
also participates in discussions within the Crédit Agricole Group and
with other insurers on the contribution of financial investments to
achieving the objectives of limiting global warming.
Non-compliance risk control system
The aim of this system is to protect against risks of non-compliance
with laws, regulations and internal standards and, in particular, to
prevent money laundering and to combat the financing of terrorism,
to prevent and combat fraud and corruption, and to protect
customers and personal data. Specific means of managing and
monitoring operations were implemented: staff training, adoption
of written internal rules, permanent compliance control, fulfilment of
reporting obligations to supervisory authorities, etc.
The impacts in terms of image and reputation could result from
investments in activities in contradiction with environmental
protection policies. The Compliance function watches to protect
the reputation of Crédit Agricole Assurances Group including in its
investments.
The Crédit Agricole Assurances Groups Compliance department is
also in charge of regulatory projects. For example, the Compliance
department supervised the deployment of GDPR (personal data
protection), the corruption prevention part of the Sapin 2 law, and
the OFAC remediation plan.
The measures taken by Crédit Agricole Assurances to reduce the
climatic risks by implementing a low-carbon strategy are developed
in the section “Economic, social and environmental Information”.
The low-carbon strategy includes in particular the reduction of the
direct carbon footprint linked to the operation of the Crédit Agricole
Assurances Group (energy consumption, transport, etc.).
Internal control system for the security
of information systems and business
continuity plans
Finally, Crédit Agricole Assurances adopted a Code of Conduct that
includes a section on social, environmental and societal issues.
This system covers information systems and business continuity
plans, for which procedures and controls aim at ensuring a
satisfactory level of security with regard to major risk scenarios
(internal/external fraud, wide-scale virus attack, physical destruction
of a production site, inaccessibility of a vital piece of software and
its backup, etc.) approved by the Crédit Agricole S.A. security
Committee.
Permanent control system
The Crédit Agricole Assurances permanent control system
complies with the principle of subsidiarity defined by the Crédit
Agricole S.A. Risk Management department. Each subsidiary has
its own permanent control system which is based on a set of core
operational and specialised controls carried out by dedicated agents
exclusive to the subsidiary.
Security levels are measured every six months and tests are
carried out on a regular basis. Plans are drawn up to improve any
weaknesses.
Actions have been taken to secure protection against cyber-attacks.
Within the entitys departments and services, procedures describe
the processes to be implemented as well as related permanent
operational controls. These particularly concern compliance with
limits, risk strategy and authorisation regulations, the approval of
operations and their correct outcome, etc.
The national crisis management system (in which the entities
participate via their designated crisis officers) is tested every three
months.
5
An Insurance Group function continuity plan initiative, aiming at
preventing “compartmentalising” should one of its entities suffer
damage, was introduced with cross-business line tests involving
both French insurance subsidiaries, IT entities and the distribution
network (Regional Banks and LCL). Emergency tests are usually
carried out with an annual frequency by simulating alternatively a
complete loss of each computer centers owned by Crédit Agricole
in the Centre region.
The system has now been put into use worldwide, although
organisational changes or new activities still require periodic
adjustments or additions to be made to the system.
Within the context of the implementation of the revised decree
of 3 November 2014 on the internal control of companies in the
banking sector, resources dedicated to last-line permanent control,
independent of the operating units, working on the main categories
of risk to which the entity is exposed, are grouped together under the
authority of the Risk Management and Permanent Control Officer.
In addition, Crédit Agricole Assurances Group uses the Saint-Denis
(93) site as a user fall-back site, which is part of the Crédit Agricole
Group Eversafe pool of user fall-back sites, and tests it periodically.
Where control points have not been incorporated into automatic
processing systems (blocks on data entries, checks for consistency,
etc.), these are defined with the aid of a risk map, which is updated
on a yearly basis.
Following the Covid-19 crisis, and the massive deployment of work
at distance, the traditional SRU device is currently being overhaul
(end of the Eversafe Group contract on June 30, 2022) with the
implementation of alternative solutions which are currently in course
of study by CAGIP.
The results of the controls are made into formal check-lists and are
the subject of summary reports for the attention of the Executive
Management within the context, particularly, of the Risk Management
and Internal Control Committees. The heads of the control functions
also receive the main reports issued by the operating departments.
Corrective plans of action are set up for any anomalies that these
different methods detect.
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5
Management data is prepared using calculation methods and
methodologies that ensure the comparability of figures over time.
Internal control system for accounting
and financial information
Description of the permanent accounting, financial
and prudential Information control system
Roles and responsibilities in the preparation
and processing of Financial Information
An Accounting Control Charter has been formalised within Crédit
Agricole Assurances Solutions (Predica, CACI, Crédit Agricole
Assurances holding). It describes the general organisation of the
control system, the roles and responsibilities of those conducting
the controls and the way in which results are fed back.
Within Crédit Agricole Assurances Group, three functions are the
main contributors in terms of preparing accounting and financial
information for publication: Accounting, Management Control and
Financial Communication, this information being mainly based on
accounting data and management data.
The permanent control of accounting and financial information
(second-scale control, second level), carried out by the Risk
Management function, aims to provide an independent view of the
accounting and financial information production system on the basis
of a risk-based approach by:
Managers of these functions, who are members of the Finance
department of the holding company and its subsidiaries, report to
their line manager, the Chief Financial Officer, within their respective
entities.
The Crédit Agricole Assurances Group holding companys role
is to lead and co-ordinate the Finance Group function within
insurance companies, its subsidiaries. It bases its IT standards
and organisation on Crédit Agricole S.A. Group principles, which it
adapts and supplements to meet the specific requirements of the
insurance sector.
z
exploiting recurring reports on the results of business controls
following the closing of the accounts;
z
carrying out thematic missions on subjects presenting risks.
The checks focus in particular on:
z
compliance of data with legal and regulatory requirements and with
Crédit Agricole Group standards;
Each subsidiary has the means to ensure the quality of the
accounting and management data forwarded to the holding
company for consolidation purposes. Subsidiaries must comply
with the following principles: compliance with current standards
applicable in the Crédit Agricole S.A. Group, consistency of the
consolidated financial statements with parent company financial
statements approved by its decision-making body, reconciliation of
accounting and management reporting figures.
z
reliability and fair representation of data, in order to give a true and
fair view of the financial position of Crédit Agricole Assurances and
its consolidation scope;
z
z
security of data preparation and processing procedures, to limit
operational risks and respect publication deadlines;
prevention of the risk of fraud and accounting irregularities.
A risk mapping of accounting processes has been set up using
a harmonised methodology thanks to joint development work
between the business lines, the shared permanent control teams
and the accounting audit. Accounting risks are integrated into the
Groups alert procedure.
Accounting Data
Each Crédit Agricole Assurances Group entity has responsibility,
towards the supervisory authorities to which it reports, for its own
financial statements, which are approved by its decision-making
body. Crédit Agricole Assurances prepares its consolidated financial
statements in accordance with current accounting standards
applicable in the Crédit Agricole Group, distributed by Crédit Agricole
S.A. and Crédit Agricole Assurances’ Accounting and Consolidation
department.
Permanent accounting and financial information control is based on
risk assessment and accounting process controls realised by the
operational services, namely:
z
first-degree controls conducted by Operating departments, Back
Offices (or, in some cases, by Key Outsourced Accounting Service
Providers);
Crédit Agricole Assurances uses accounting and financial information
systems which allow it to process data under satisfactory security
conditions.
z
second-degree controls, conducted by the accounting audit unit.
On this basis, the Permanent Controller defines a control plan and
implements the necessary corrective actions, in order to strengthen,
if necessary, the system for the preparation and processing of
accounting and financial information.
Management Data
When published data is not extracted directly from accounting
information, the sources and definition of the calculation methods
used are generally referred to so as to make the data easier to
understand.
Following the entry into force of Solvency II since 1 January 2016,
the permanent accounting and financial information control system
was extended to the prudential information.
Management data mainly comes from the Management Control
function. It may also come from external sources of information
(Fédération française de l'assurance, L'Argus de l'assurance),
particularly for the information relative to market shares. The
management data used by Crédit Agricole Assurances is subject to
accounting controls (particularly for data covered by the application
of IFRS 7) to ensure that this information is accurately reconciled with
accounting data, as well as compliance with management standards
set by the executive body and the reliability of management data
calculations.
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The Crédit Agricole S.A. Control and Audit function provides a
second-level audit of the Crédit Agricole Assurances Group, within
the context of the Crédit Agricole Group risk map (critical issues,
parent companys systematic audit coverage over the main Crédit
Agricole S.A. Group subsidiaries).
Relations with the statutory auditors
In accordance with current professional standards, the statutory
auditors perform those procedures they deem appropriate on
published financial and accounting information:
z
audit of the parent company and consolidated annual financial
statements;
Controls are in proportion to the nature and intensity of the risks to
which all the activities and entities within the consolidated scope of
surveillance are exposed, both in terms of their frequency and the
resources allocated.
z
z
partial audit of interim consolidated financial statements;
overall review of financial information and materials published.
They are conducted using formal methodologies, in line with the
annual plan. They aim at ensuring compliance with external and
internal rules, risk management, reliability and completeness of the
information and risk measurement systems. They focus, in particular,
on permanent control and compliance control systems, as well as
the activities of the Actuarial function.
As part of their statutory duties, the statutory auditors submit the
findings of their work to the Crédit Agricole Assurances Board of
Directors and the Audit Committee.
Periodic control (Control and Audit/Audit)
The smooth running of the audit plan is monitored by the Crédit
Agricole Assurances Group Control and Audit function and by the
Chief Executive Officer of Crédit Agricole Assurances. The Internal
Audit director also systematically presents a summary of the findings
of the published audits to the Risk Management and Internal Control
Committee of the Group and its subsidiaries, as well as to the Audit
Committees and, at least once a year, to the Boards of Directors.
The Periodic Control function or Internal Audit function, within the
meaning of the Solvency II Directive, is responsible for third-degree
controls throughout the consolidated scope of surveillance of Crédit
Agricole Assurances, including Key Outsourced Service Providers, in
accordance with the Decree of 3 November 2014.
Periodic controls are carried out by a central team in France, the
Insurance Audit department, which, on 17 September 2015, was
awarded Professional Certification for Internal Audit activities (No.
IFACI/2015/0075r) by the French Institute of Audit and Internal
Control. It is supported by four dedicated teams in subsidiaries in
Italy, Poland, Spain and Japan. These controls are independent of
the operating units. So as to guarantee its independence, the Crédit
Agricole Assurances Internal Audit director reports hierarchically to
Crédit Agricole S.A. Control and Audit and functionally to the Chief
Executive Officer of Crédit Agricole Assurances. This dual reporting
line falls within the operating logic of the Audit-Inspection function of
Crédit Agricole S.A. and its subsidiaries.
The audits carried out by the Audit department, the Crédit Agricole
Group Control and Audit function or any external audits (conducted
by supervisory authorities) are monitored through a formal system.
For every recommendation formulated as a result of these audits,
this process ensures the effective implementation of corrective
measures, by deadlines agreed with the entitys management at the
end of the audit. If necessary, the Head of the Audit department will
submit a statutory disclosure to the decision-making body as a result
of this process.
In accordance with the organisational procedures common to Crédit
Agricole Group entities and described above, and with existing
systems and procedures at Crédit Agricole Assurances, the Board
of Directors, the Executive Management and the relevant parts of the
company are provided with detailed information on internal control
and exposure to risks, areas of improvement achieved in this area
and the status of any corrective measures adopted, as part of a
continuous improvement approach. All this information is provided
particularly by means of the Annual Report on internal control
and risk measurement and monitoring and regular reporting on
operations, risks and control.
5
In accordance with Solvency II requirements, the Board of Directors
of Crédit Agricole Assurances Group and the Boards of Directors
of its insurance subsidiaries approved the appointment of a person
responsible for the Internal Audit key function at the Group level
and its subsidiaries. Then this appointment was approved by the
competent national supervisory authority.
The annual audit plan was prepared using a risk-based approach. It
is part of a five-year plan. It is based on a risk map updated on an
annual basis. It was prepared by the Crédit Agricole Assurances Audit
department in agreement with the Chief Executive Officer of Crédit
Agricole Assurances Group and with the Crédit Agricole S.A. Head
of Control and Audit. It is presented to the Risk Management and
Internal Control Committee and approved by the Audit Committee.
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Quantitative and qualitative information
5
QUANTITATIVE AND QUALITATIVE
INFORMATION
The information in this section complements note
consolidated financial statements and is covered in the statutory
auditors’ report on the consolidated financial statements.
4
to the
active/passive nature (interest rate and liquidity risk) and to market
risks (equity risk, spread risk). The Crédit Agricole Assurances Group
is also subject to insurance risks. Finally, it may be impacted by
operational risks, in particular in the execution of its processes, non-
compliance risks and legal risks.
Given the predominance of its savings and retirement activities, the
Crédit Agricole Assurances Group is mainly exposed to risks of an
GOVERNANCE AND ORGANISATION OF RISK MANAGEMENT
WITHIN CRÉDIT AGRICOLE ASSURANCES
The risk governance system in Crédit Agricole Assurances Group is
based on the following principles:
the Board of Directors to whom they introduce the results of their
activity at least once a year;
z
it is part of the control system, which includes the Risks and
Permanent Control business line, in charge of steering (supervision,
prevention) and second-level control, the Internal Audit business
line, in charge of periodic control, and the Compliance business
line at Crédit Agricole S.A. level. In addition to these functions, the
Actuarial function at Crédit Agricole Assurances level completes
this system, in accordance with insurance company regulations;
z
an internal control system, defined as the framework designed to
manage and control all types of operations and risks and to ensure
that all transactions are carried out in a manner that is proper (in
compliance with regulations), secure and effective. Crédit Agricole
Assurances risks policies are validated by the Board of Directors;
z
the internal process for evaluating Crédit Agricole Assurances
Groups solvency and risks (ORSA), synchronised with other
strategic processes MTP/Budget, Capital planning and the
updating of risk strategy and business policies. The forward-looking
assessments, carried out within this framework, allow to analyse
the consequences of adverse situations on the control indicators
of the Group and take the necessary measures in case of need.
z
z
it is headed up by the Risk Management function of the Crédit
Agricole Assurances Group, which manages the Risks business
line, supervises the frameworks, and ensures, through Group
standards and principles, the consistency of subsidiaries’ risk
management systems, supported by experts for each major risk
category;
it is based on the principle of subsidiarity. Each Crédit Agricole
Assurances Group entity is responsible for defining and
implementing its solo risk management policy, in accordance with
Crédit Agricole S.A. principles and rules, the principles and rules for
the management of Crédit Agricole Assurances Group, and local
regulations for international subsidiaries.
Organisation of risk management
The risks management framework of Crédit Agricole Assurances
GroupismonitoredbytheManagerinchargeoftheRiskManagement
function, who reports functionally to Crédit Agricole Assurances’
CEO and hierarchically to the Group Chief Risk Officer (CRO) of
Crédit Agricole S.A. He relies on the Risks Manager of each local
entity who report directly to him. Insurance risk is organised along
the lines of a matrix structure integrating entity level organisation with
Group approaches by type of risks.
Risk governance is based on:
z
the executive management, composed of the Chief Executive
Officer and the second executive directors within the meaning of
Solvency II, and the Board of Directors, ultimately responsible for
Crédit Agricole Assurances Groups compliance with legal and
regulatory provisions of all kinds;
The hierarchical reporting line guarantees independence, with a
“second glance” role (to issue an opinion) to back the operating
functions, which manage risks on a daily basis, make decisions and
exercise first-level controls to ensure their processes are performed
properly.
z
the Executive Committee of Crédit Agricole Assurances, strategic
body of the Executive Board, which relies on Group-level
Committees (in particular the Risk and Internal Control Committee,
the plan, budget, results, Strategic Financial Committee, the
Strategic ALM and Investments Committee, the Strategic
Reinsurance Committee);
Risk management procedures
At Crédit Agricole Assurances Group level
z
the four key functions (Risk, Compliance, the Actuarial function
and Internal audit). Each of them is embodied by a representative
who has been appointed by the CEO, approved by the Board
of Directors and notified to the competent national supervisory
authority. The coordination of the four key functions is ensured
by Crédit Agricole Assurances Group Risks and Internal Control
Committee. The heads of the key functions have a direct access to
To carry out its strategic orientations, by containing and regulating
its risks in a proper manner, Crédit Agricole Assurances Group has
implemented a risk appetite which has to be observed. This risk
appetite, which forms the basis of the Risk Management Strategy,
consists of key indicators by nature of risks.
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Quantitative and qualitative information
The Crédit Agricole Assurances Groups Risk strategy formalizes the
risk management framework, including limits and alert thresholds, for
the various risks to which it is exposed in implementing its strategy
At the entity level
In accordance with the Group framework, companies define their
own risk monitoring and control systems: risk and process mapping,
adaptation of the risk appetite matrix and, the Crédit Agricole
Assurances Group limits in accordance with a process coordinated
by the holding, taking into account, if necessary, the life and non-life
companies’ features.
It is reviewed at least once a year and validated, as well as the risk
appetite declaration, by the Board of Directors of Crédit Agricole
Assurances, after review by the Crédit Agricole S.A. Group Risk
Management Committee (a sub-Committee of Crédit Agricole S.A.s
Executive Committee, chaired by its CEO) of the main indicators and
limits. With regard to limits of their responsibilities, the Crédit Agricole
Assurances Executive Management and Board of Directors or even
the Risks Committee of Crédit Agricole S.A Group is notified of any
breaches of alert thresholds or limits and, when appropriate, the
resulting corrective measures.
The entities also draw up formal policies and procedures providing
a strict framework for risk management (including the rules for
accepting risk when insurance policies are taken out, provisioning
and hedging of technical risks by reinsurance, claims management,
etc.).
For its international subsidiaries, Crédit Agricole Assurances has
drawn up a set of standards to be transposed by each entity, which
set out the scope and rules for decentralised decision-making.
The Crédit Agricole Assurances Groups quarterly risk dashboard,
supplemented by monthly risk reporting, monitors changes in the
Groups risk profile and identifies any deviations.
Operational risk management is supervised in each entity by
Committees that meet periodically (investment, ALM, technical,
reinsurance, etc.) to monitor developments in the risk position, based
on reporting by business lines, to present analyses to support the risk
management process, and, if necessary, to draw up proposals for
action. Alerts are triggered if main incidents (and breaches of limits)
occurred and notified either to the Crédit Agricole S.A. Group Risk
Management department (for Crédit Agricole Assurances Group
limits), or to Crédit Agricole Assurances Executive Management/
the entitys management. Corrective measures are implemented in
response.
The Board of Directors is regularly informed about monitoring of
compliance with the appetence framework.
Dedicated bodies ensure consistent risk management at Group
level: a bimonthly Risk Monitoring Committee, a monthly Financial
Risk Committee, portfolio reviews by type of assets, with news items
presented monthly to the Executive Committee.
Moreover, Crédit Agricole Assurances has set up a group-wide
Insurance Models Committee, steered by the Group Risk function.
The role of the Insurance Models Committee is to approve the
methodologies underpinning the models and indicators used
to address major risks for Crédit Agricole Assurances Group or
presenting cross-sector challenges for Crédit Agricole Assurances
Group.
The risk management system is reviewed during the Risk and Internal
Control Committees of each subsidiary, in the light of the results of
ongoing controls, the analysis of their risk management dashboards
and the conclusions of periodic control missions.
5
MARKET RISKS
In view of the predominance of savings activities in the French
and international (Italy mainly) life insurance subsidiaries and, as
a consequence, the very large volume of financial assets held to
cover policyholder liabilities, Crédit Agricole Assurances Group is
particularly affected by market risks.
Risk is monitored specifically.
Hence, the financial policy of Crédit Agricole Assurances Group
includes an ALM supervision aimed at reconciling the objectives
of conserving ALM balances, delivering shareholder value, and
seeking yield for policyholders. This supervision is based on “risk/
yield” analyses and “stress scenarios”, to identify the characteristics
of the amounts to invest, the requirements and objectives over short/
medium and long term horizons, and a market analysis, supported
by economic scenarios, to identify opportunities and limitations in
terms of the environment and the markets.
The market risk is the risk of loss, arising from fluctuations relative to
the prices of financial instruments, which compose a portfolio.
Crédit Agricole Assurances Group is exposed to several types of
market risks:
z
z
z
z
interest rate risk;
Crédit Agricole Assurances’ Investments department contributes
to monitoring the investment policies of Crédit Agricole Assurances
Group and of the subsidiaries (taking into account individual ALM
requirements and financial objectives), which are submitted to their
respective Boards for approval. As such, it is responsible for oversight
of the investment management services provided by Amundi
(management mandates granted by the companies). Moreover, it
makes investments directly (without a mandate) on behalf of Crédit
Agricole Assurances Group companies (in real estate in particular),
as part of the policy of diversification.
equity risk;
foreign exchange risk;
risk of spread which is detailed in a specific section.
In particular, these risks have an impact on the valuation of portfolio
assets and their long term yield, and must be managed closely with
matching of liabilities and, particularly in life Insurance, guarantees
granted to policyholders (minimum guaranteed rate, floor guarantee,
etc.).
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Quantitative and qualitative information
5
INTEREST RATE RISK
It can lead to a wave of early redemptions by policyholders, forcing
the insurer to sell assets, notably bonds, with unrealized losses
(which would generate losses) and reducing the portfolios rate of
return, with the risk of triggering new waves of policy redemptions.
Type of exposure and risk management
Interest rate risk is the risk of a change in the value of the bond
portfolio due to upward or downward movements in interest rates.
Crédit Agricole Assurances Groups bond portfolio, excluding unit-
linked policies and UCITS, amounted to €232 billion at 31 December
2021, compared with €245 billion at the end of 2020.
Thus, Crédit Agricole Assurances implements measures to manage
the risk of a rate rise:
z
z
z
adjustment of duration according to projected outflows of liabilities;
retention of liquidities or liquid investments with a low risk of loss;
Interest rate risk for life insurance companies is linked to interactions
between assets (financial management) and liabilities (policyholder
behaviour). Management of this risk requires an overarching
approach combining financial strategy, constitution of reserves, sales
and income policies. Crédit Agricole Assurances’ framework for
managing interest rate risk sets out the limits on risks and the related
governance (ALM Committee, presentation of stress scenarios to
the Board of Directors, etc.).
dynamic management of the investment portfolio and setting aside
reserves to provide the capacity to increase the return (capitalisation
reserve, and profit-sharing provision);
z
z
derivative products against a rise in rates;
building customer loyalty to limit early redemptions.
Crédit Agricole Assurances Groups dashboard, submitted to the
Executive Committee, includes indications in order to monitor the
nature of this risk: average minimum guaranteed rate, coverage rate
of bond portfolio, allocation to reserve funds…
A context of low interest rates weighs on the profitability of the
life-insurance activity of Crédit Agricole Assurances: it leads to a
situation where the yield on the securities entering the portfolio is
lower than the rates served on life insurance policies. Risks related to
the minimum guaranteed returns in France are handled at regulatory
level by means of prudential provisions.
Analysis of sensitivity to rate risk
Technical liabilities
Crédit Agricole Assurances has a range of levers to tackle the risk
of falling rates:
z
no issue of policies that feature a minimum guaranteed rate greater
than zero (since 2000 for the main French life insurance company),
so that the average minimum guaranteed rate has consistently
reduced;
Crédit Agricole Assurances Groups technical liabilities are largely
insensitive to rate risks for the following reasons:
z
savings provisions (over 90% of technical provisions, excluding unit-
linked policies): these technical provisions are based on the pricing
rate, which is unchanging over time for any particular policy. As a
result, a change in interest rates will have no impact on the value of
these commitments;
z
z
moderation of profit sharing distributed;
hedges using bond assets and swaps/swaptions to manage
reinvestment risk;
z
adaptation to the very low rates environment of the assets/liabilities
management and of the investments policies;
z
z
property & casualty provisions: these technical provisions are not
discounted to present value, changes in interest rate therefore have
no impact on the value of these commitments;
z
z
prudent diversification of investment assets;
mathematical provisions for benefits (personal injury, disability): the
discount rate used in calculating these reserves is based on the
interest rate in force at the calculation date. Therefore, the size of
these commitments varies with interest rates. However, given the
small amount of these technical commitments, they represent no
significant risk for Crédit Agricole Assurances Group.
adaptation of the sales policy, favoring inflows towards unit-linked
policies.
A risk arising from an increase in interest rates may materialise if
a mismatch arises between the return rate delivered by the insurer
(related to bond yields) and the rate expected by policyholders in a
high-rate environment, or the rate achieved by other savings vehicles.
Financial investments
The sensitivity to rate risk of Crédit Agricole Assurances Groups fixed income portfolio provides an assessment of a rates changes impact. It
assumes a 100 basis points rise or fall in interest rates, as follows (net of the impact on deferred policyholder surplus and tax):
31/12/2021
Impact
31/12/2020
Impact
Impact
on equity
Impact
on equity
(in € million)
on net income
on net income
100 bp rise in risk-free rates
100 bp decline in risk-free rates
(63)
85
(2,049)
2,053
(53)
89
(2,213)
2,217
This table provides the immediate mechanic impact on the asset portfolio based on a static balance sheet, i.e. not including the future
production. Thus it does not integrate the impact over time on yield and insurance revenue of any variation in interest rates.
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The impacts presented above take the following elements into
account:
insurance contracts, which are designated in accordance with the
option offered by the amendments to IFRS 4 accounting standard
(this approach is presented in the note 1 to the consolidated financial
statements).
z
z
the profit-sharing rate for the entity holding the financial investments;
the tax rate in force.
The impact resulting from sensitivities on designated assets is
presented in the “Impact on equity” column.
The impacts resulting from investments recognised as assets at fair
value through equity are presented in the “Impact on equity” column.
The impacts resulting from investments accounted for at fair value
through profit or loss are presented in the “Impact on net income”
column.
Financing debts
Borrowings arranged by Crédit Agricole Assurances mainly pay fixed
rates. Interest is therefore largely insensitive to rate changes.
As a reminder, Crédit Agricole Assurances uses the overlay approach
for financial assets held for the purposes of an activity related to
EQUITY RISK AND RISKS KNOWN AS DIVERSIFICATION ASSET RISK
Equities and other diversification assets are held directly or via
Type of exposure and risk management
dedicated Crédit Agricole Assurances Group UCITS to provide
Exposure to the equity markets and other so-called diversification
regional diversification, in accordance with the relevant risk policies.
assets (private equity and listed or unlisted infrastructures, real
Exposure to these assets is managed by a series of limits (by asset
estate and alternative management) is intended to capture yield in
class and overall for the diversification) and concentration rules.
these markets (notably with a low correlation between real estate
and other asset classes). The market risk relative to shares and
Compliance with these limits is monitored on a monthly basis.
other diversification assets is defined as a risk of volatility in terms of
valuation and, therefore, of accounting provisioning that may have an
impact on the return provided to policyholders (provision for lasting
impairment, provision for liquidity risk). To limit this effect, particularly
for the life insurance portfolios, allocations are analysed to determine
a ceiling for the share of these diversification assets and a maximum
volatility level.
The main asset classes comprising the overall portfolio are presented
in the consolidated financial statements of the Crédit Agricole
Assurances Group: in note 6.4 to the financial statements, the fair
value amounts of assets recognised at fair value through profit or
loss and equity are specified. The fair value of assets carried at
amortised cost is detailed in note 6.5.1.
Analysis of sensitivity to equity risk
5
A quantified assessment of equity risk can be expressed by the sensitivity achieved assuming a 10% rise or decline in equity markets (impacts
are shown net of deferred policyholder surplus and tax):
31/12/2021
Impact
31/12/2020
Impact
Impact
on equity
Impact
on equity
(in € million)
on net income
on net income
10% rise in equity markets
10% decline in equity markets
154
179
123
151
(156)
(179)
(127)
(151)
The impacts presented above take the following elements into
account:
Changes to the fair values of financial assets recognised at fair value
through other comprehensive income are recognised in reserves for
unrealised gains or losses (in equity); all other items are recognised
in profit or loss.
z
z
the profit-sharing rate for the entity holding the financial investments;
the tax rate in force.
In addition, Crédit Agricole Assurances uses the overlay approach
for financial assets held for the purposes of an activity related to
insurance contracts, which are designated in accordance with the
option offered by the amendments to IFRS 4 accounting standard
(this approach is presented in the note 1 to the consolidated financial
statements). The impact resulting from sensitivities on designated
assets is presented in the “Impact on equity” column.
These sensitivity measurements include the impact of changes
in the benchmark equity index on assets measured at fair value,
provisions for guaranteed minimum return and provisions for the
right to withdraw from unit-linked policies as well as any additional
impairment provisions required by a decline in equity markets.
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RISK FACTORS AND RISK MANAGEMENT PROCEDURES
Quantitative and qualitative information
5
FOREIGN EXCHANGE RISK
The foreign exchange risk may be defined as a risk of loss in
relation with the fluctuations of the exchange rate of each currency
compared to Euro. Regarding Crédit Agricole Assurances, this risk is
very marginal as shown by the sensitivity to foreign exchange risks,
assuming a 10% rise of decline in each currency against Euro, is as
follows (impacts are presented net of deferred policyholder surplus
and tax):
31/12/2021
Impact
31/12/2020
Impact
Impact
on equity
Impact
on equity
(in € million)
on net income
on net income
Exchange rate sensitivity on financial instruments:
+10% of each currency compared to euro
0.0
2.0
(0.1)
0.1
0.1
Exchange rate sensitivity on financial instruments:
-10% of each currency compared to euro
(0.0)
(1.7)
(0.1)
Crédit Agricole Assurances’ exposure to foreign exchange risk falls
into two categories:
risk/return and search diversification, the Group seeks to profit from
projected gaps in growth and interest rate differentials between
major regions, through dedicated funds or mandates relatives
to investments in fixed income products. The general strategy is
not to hedge exposure to the currencies of emerging economies,
regardless of the asset class, and, in contrast, to hedge exposure to
the currencies of mature countries, with the option of limited tactical
exposure to the American dollar. Crédit Agricole Assurances
Groups overall foreign exchange exposure is bound by a maximum
market value limit relative to the total portfolio, and two sub-limits for
emerging currencies and the American dollar.
z
a limited structural exposure: in yen for the CA life Japan subsidiary,
with a coverage ratio of 83% (limited net exposure at €18.6 million
at the end of 2021) and in PLN for the CA Zycie subsidiary with a
coverage ratio of 89% (net exposure of €2.5 million);
z
operational foreign exchange exposure arises from a mismatch
between the assets currency and that of its liabilities: Crédit
Agricole Assurances Groups global portfolio, representing
commitments in Euros, is primarily invested in euro-denominated
financial instruments. However, to achieve the aim of optimising
LIQUIDITY RISK
The liquidity monitoring indicator measures over a one-year period
the ratio between stressed liquid assets (appreciation of a discount)
and a liquidity requirement generated by a 40% buyback rate (life
insurance companies).
Type of exposure and risk management
Regarding Crédit Agricole Assurances, the liquidity risk corresponds
mainly to its ability to meet its current liabilities.
With this purpose, the companies use a combination of approaches.
On the one hand, liquidity is an investment selection criterion
(majority of securities listed on regulated markets, limits on assets in
markets that lack depth, such as real estate, private equity, unrated
bonds, and alternative management, etc.).
Maturity profile of the financial investment
portfolio
Note 6.6 to Crédit Agricole Assurances’ consolidated financial
statements presents the maturity schedule for the bond portfolio
(excluding unit-linked contracts).
On the other hand, systems for managing liquidity are consistent
across Crédit Agricole Assurances Group, and are defined by the
companies as part of their ALM policy:
z
for life insurance companies, these systems are intended to ensure
a match between the maturities of assets and those of liabilities
under normal and stressed conditions (wave of redemptions/
deaths, see below the liquidity monitoring indicator). They aim to
ensure liquidity in the long term (monitoring and limiting of annual
cash runoff gaps), medium term (so-called “reactivity” ratio detailed
below), and, in case of uncertainty regarding net inflows, short
term (oneweek and one-month liquidity, with daily monitoring of
redemptions). In exceptional circumstances where markets are
unavailable, temporary liquidity management approaches also exist
(repos with collateral in cash);
Breakdown in financial liabilities
by contractual maturity
Note 6.23 to Crédit Agricole Assurances’ consolidated financial
statements provides information on the estimated timing of Crédit
Agricole Assurances’ insurance liabilities (excluding unit-linked
contracts where the risk is borne by the insured).
Financing
As a holding company, Crédit Agricole Assurances is responsible
for subsidiary refinancing enabling them to meet their solvency
requirements and operational cash needs. It is refinanced through its
shareholder Crédit Agricole S.A., and through issuing subordinated
debt directly in the market.
z
for non-life insurance companies, liquidities are retained, and the
share is calculated to respond to a shock to liabilities.
The “reactivity” ratio measures the ability to mobilise current assets
of less than two years or variable-rate assets by limiting the impacts
in terms of capital loss; it is measured and compared against a
threshold set by each life insurance company.
The structure of its borrowings and their breakdown by maturity is
set out in note 6.21 to Crédit Agricole Assurances’ consolidated
financial statements.
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RISK FACTORS AND RISK MANAGEMENT PROCEDURES
Quantitative and qualitative information
COUNTERPARTY RISK
The counterparty risk is the loss risk linked to the default of an issuer.
This risk is reflected for debt securities by the decrease of their value.
Hence, aggregate limits are placed to manage the breakdown of
issues between rating classes. The rating used is the so-called
“Solvency II” rating corresponding to the second best of the three
ratings Standard & Poors, Moodys and Fitch. The proportion of
“high yield” issues held directly or through funds is strictly limited and
only minimum BB issues are authorised for purchase in mandates.
Issuers not rated by an external agency but with an internal rating
from Crédit Agricole S.A. are selected according to a rigorous
process and represent a proportion of 4.0% of the portfolio at the
end of October 2021.
This section only deals with counterparty risk on financial instruments.
Exposure to counterparty risk on reinsurers’ receivables is covered in
the section on insurance risk.
Amundis risk management teams perform the analysis of
counterparty risk for issuers and for OTC market transactions
(derivatives) under the mandates granted to them by the insurance
companies.
Counterparty risk is controlled, both at the global level of the Crédit
Agricole Assurances Group and at the level of each entitys portfolios,
through limits on ratings, issuer and sector concentrations.
The breakdown of the bond portfolio by credit rating is a good
indication of its creditworthiness.
The bond portfolio (excluding unit-linked policies and UCITS) by credit rating breaks down as follows:
50%
45%
40%
35%
30%
25%
20%
15%
10%
5%
2021
2020
0%
5
AAA
AA
A
BBB
BB or < BB
NR
Concentration in a single issuer (equities and interest rate instruments)
may not exceed a given percentage of the total portfolio, which is
determined according to issuer type and quality. Furthermore, limiting
the relative weighting of the top 10 issuers ensures diversification
within rating levels A and BBB. Exposure is reviewed quarterly with
the Amundi Risk teams and the Risk Management department of
Crédit Agricole S.A. Group.
Exposure to sovereign debt of Italy, Spain, Portugal and Ireland is
subject to authorization by the Group Risk Committee of Crédit
Agricole S.A. It is concentrated on the Italian sovereign held by
Crédit Agricole Assurances’ Italian subsidiary. The debt of Greek
issuers remains prohibited for purchase.
Cash collateral contracts are used to manage counterparty risk for
over-the-counter derivatives used by companies to hedge exposure
to rate risk and presented on their balance sheets.
Concentrations on sovereign and assimilated debt are subject to
individual limits according to the weight of the countries measured
by their GDP and the internal credit rating.
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RISK FACTORS AND RISK MANAGEMENT PROCEDURES
Quantitative and qualitative information
5
INSURANCE RISKS
Crédit Agricole Assurances Group is exposed to insurance risk
through the insurance business. Such risk primarily relates to the
underwriting, valuation of provisions and reinsurance processes.
underwriting conditions (target customers, exclusions), and pricing
standards (notably the statistical tables established either from
national or international statistics or from experience tables) help to
control risk in this area.
Each entity implements an approach in collaboration with all the
operating departments concerned, as well as Risks, Compliance,
the Actuarial function and Legal Affairs, to manage risks when new
insurance products are created or substantial changes are made to
the features or an existing product. Products are approved by an ad
hoc Committee (New Business and New Product Committee).
“Disaster” risk, related to a mortality shock is liable to have an impact
on the results for individual or group death and disability insurance.
The reinsurance program adequacy mitigates such risk.
Non-life insurance underwriting risk
For property & casualty insurance and non-life guarantees included
in creditor insurance policies, the underwriting risk can be defined as
the risk that the earned premiums are not sufficient compared to the
claims outstanding. Crédit Agricole Assurances is mainly exposed
to frequency and exceptional risk arising either from disaster risk,
mainly climate risk, or the occurrence of expensive individual claims.
Underwriting risk
Underwriting risk takes different forms depending on the nature of
the insurance, life or non-life:
Life insurance underwriting risk
For distribution partners, underwriting policy defines the framework
for accepting risk (to ensure appropriate selection of risks and the
spread within the policy portfolio to optimize technical margins).
Formal rules and procedures for pricing are also drawn up.
Crédit Agricole Assurances is exposed, through its savings,
retirement and provident insurance activities and the life guarantees
associated with its borrowers’ insurance policies, to biometric risks
(longevity, mortality, incapacity to work, dependency and disability),
loading risk (insufficient loading to cover operating expenses and
commissions paid to distributors) but above all the behavioural
risk of repurchases (for example, following an increase in rates that
reduces the competitiveness of certain investments or a movement
of mistrust against the Crédit Agricole Group or a legal change such
as the Bourquin amendment to the Sapin 2 law).
The ratio of claims paid to premiums earned is compared against
targets reviewed annually. This claims ratio is the key indicator for
monitoring risk and is used to identify priorities for improving the
technical result, where necessary.
Concentration risk in non-life insurance relates to an aggregation of
liabilities in respect of a single claim, arising from:
z
underwriting concentration, in which policies are written by one or
more Group entities on the same risk;
Life insurance technical reserves, recognised in the main by French
companies, are chiefly constituted from savings denominated in Euro
or unit-linked contracts. For the majority of unit-linked contracts, the
risk of fluctuation in the value of the underlying is borne directly by
the policyholder. Some contracts may include a floor guarantee in
the event of the death of the insured. The insurer is thus exposed
to a financial risk determined by the value of the unit-linked account
and the probability of death of the insured. A technical provision is
recognised for this floor guarantee.
z
claim concentration, where policies are written by one or more
Crédit Agricole Assurances Group entities on risks that are different,
but liable to be triggered by a single covered event or the same
primary cause.
This type of risk is hedged, first, by a policy of diversifying the
risks written in a single region and, second, by reinsurance to limit
the financial impact of major events (storms, natural disasters,
etc.), under a reinsurance policy (see reinsurance risk below) that
incorporates this dimension.
In savings, redemption rates are monitored for each life insurance
company and compared with the structural redemption rates
established on the basis of historic and market data.
For the death and disability activity, the creditor insurance and yields,
the underwriting policy, which specifies the risks covered and the
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RISK FACTORS AND RISK MANAGEMENT PROCEDURES
Quantitative and qualitative information
Provisioning risk
Reinsurance risks
Provisioning risk is the risk of a gap between the provisions set aside
and those required to meet liabilities. It may be related to risk valuation
(volatility introduced by discount rates, regulatory developments,
or new risks for which statistical depth is inadequate, etc.) or to
a change in risk factors (population ageing, for example, leading
to increased long-term care risks or health issues, stricter laws
governing professional civil liability, personal injury compensation,
etc.).
Reinsurance risks are of three types:
z
inappropriate reinsurance (insufficient cover or, on the other hand,
payment of too high a premium, which erodes technical margins
and competitiveness);
z
z
risk of a reinsurer defaulting and not being able to pay their full share
of the claims;
no or virtually no reinsurance on a given activity or guarantee given
(reinsurance offer, amounts that can be covered and the cost of
cover, depending on market conditions that are liable to vary
significantly).
The objective of the provisioning policy established in each of the
companies is to guarantee a prudent assessment of loadings for past
and projected claims to ensure a high probability that the accounting
provisions set aside will be sufficient to cover the ultimate load.
Each company draws up its own reinsurance plan aimed at
protecting equity in case of systemic or exceptional events and at
limiting volatility in the companys results, based on the principles
of Crédit Agricole Assurances Groups strategy for common and
uniform risks limitation, namely:
The methods used to constitute provisions for property and casualty
claims, on a case-by-case basis according to the products and
guarantees affected, are documented and the management rules
applied by claims managers are set out in the manuals.
z
contract with reinsurers that meet minimum financial soundness
criteria, with reinsurers’ ratings monitored at Crédit Agricole
Assurances Group level;
The choice of statistical methodology to calculate accounting
provisions (including provisions for late payment) is justified at each
reporting date.
z
z
ensure adequate dispersion of premiums across reinsurers;
The local permanent control plan encompasses control of
provisioning policy.
monitor the adequacy of reinsurance cover relative to the
commitments to policyholders and of results on each reinsurance
agreement.
The statutory auditors perform an actuarial review of provisions as
part of the annual audit.
The reinsurance plans are reviewed annually by the Board of
Directors in each subsidiary.
The breakdown in technical provisions pertaining to life and non-life
insurance contracts is presented in note 6.23 to the consolidated
financial statements.
Their breakdown by reinsurer rating is as follows:
60%
5
50%
40%
30%
2021
2020
20%
10%
0%
AAA
AA+
AA
AA-
A+
A
A-
BBB+
BBB
NR
Emerging risks
The Risk Management department is responsible for ongoing
monitoring of insurance risk, in cooperation with other business line
departments and the Legal department.
is also tasked with anticipating developments in the regulatory and
legal environment and identifying emerging risks.
Intelligence data is input from many sources (economic research,
internal and external analysis, in particular by consulting firms and
research published by the Autorité de contrôle prudentiel et de
résolution (ACPR) and the European regulator, EIOPA, etc.).
The Risk Monitoring Committee, which meets twice monthly and is
attended by all Risk Management and Permanent Control Officers,
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RISK FACTORS AND RISK MANAGEMENT PROCEDURES
Quantitative and qualitative information
5
OPERATIONAL RISKS
Operational risk is the risk of loss resulting from shortcomings or
failure in internal procedures, human error, information systems or
external events. It includes non-compliance risk, legal risk and the
risks generated by key outsourced services.
z
a process of collecting data on risk-related incidents and operating
losses, backed by an early-warning system, is used to monitor
identified risks and exploit them to introduce remediation measures
and ensure consistency with mapping. The amount of collected
losses is compared every quarter to a yearly defined alert threshold.
Crédit Agricole Assurances entities apply Crédit Agricole S.A. Group
directives on operational and compliance risk management.
Crédit Agricole Assurances and its subsidiaries have prepared a
business continuity plan (BCP) focusing on essential activities in
order to cover a failure of information systems, operational sites
and personnel. The business continuity plans meet Crédit Agricole
S.A. Group standards, with the adoption of the Groups solution
for the user fallback site, the IT back-up plan based on the Crédit
Agricole S.A. shared IT operating and production site. It is tested
on a regular basis. IT system security is an inherent component of
the Groups security policies. A three year programme of security
projects (including accreditation, intrusion tests, and IT system failure
scenarios) is underway.
The operational risk management system in each entity, including
the holding, is thus comprised of the following components:
z
mapping of risk events, periodically updated to include
organisational changes, new business and changes in the cost
of risk. Mapping is constructed by breaking down activities
by process, together with the seven risk categories according
to Basel 2 nomenclature. Financial and non-financial impacts
(regulatory and image) of actual and potential risk events identified
are assessed together with the probability of occurrence, drawing
on specific expertise. Internal control is assessed on the basis of the
results of controls at the different levels defined in the local control
plans and standardised controls defined by the Crédit Agricole S.A.
Group Risk Management department and the findings of periodic
controls to highlight the most critical net risks and prioritise action
plans to reduce them;
A Crédit Agricole Assurances Group-wide general outsourcing and
subcontracting policy, describing amongst others the monitoring
and control system associated with outsourcing, has been rolled
out by Group entities. The outsourcing management framework was
strengthened in 2021, following the publication of the EBA Guidelines
on outsourcing and the publication of the EIOPA Guidelines on Cloud
Services outsourcing.
NON-COMPLIANCE RISKS
The risks of non-compliance concern non-compliance with rules
relating to financial activities, whether legislative or regulatory in
nature (Solvency II regulation, securities regulations, protection of
personal data, customer protection rules, anti-money laundering
and terrorist financing obligations, international sanctions, corruption
prevention, etc.), professional and ethical standards and practices,
and instructions issued by the executive body. These risks are
identified in the operational risk mapping of each Crédit Agricole
Assurances Group entity.
the launch of new activities and the creation of new products are
secured by the new activities and products Committees set up
in each entity to examine, among other things, contractual and
commercial documents, training baggage and sales support tools
for distributors.
The monitoring and supervision of their compliance system is carried
out by the Compliance Manager of the Crédit Agricole Assurances
Group. Coordination for the Insurance business line is carried out
through exchanges with subsidiaries.
In each entity, the Head of Compliance is responsible for the
Group procedures issued by Crédit Agricole S.A.s Compliance
department (Corpus Fides) and for drawing up procedures specific
to their business. It also deploys dedicated training and control
systems aimed at controlling these risks and preventing fraud,
with the constant aim of limiting potential impacts (financial losses,
legal, administrative or disciplinary sanctions) while preserving the
reputation of Crédit Agricole Assurances Group. In this regard,
In all areas of compliance, from the prevention of money laundering
and financing of terrorism to protecting customers, the Group has
strengthened coordination with distributors (Regional Banks, LCL,
other international networks) to ensure implementation of the
controls to guarantee correct application of procedures by all parties.
Crédit Agricole Assurances Group has enhanced its organisation
and its risk management system to be Solvency II compliant, after
modalities précised in the section “Corporate governance”.
LEGAL RISKS
Responsibility for legal management, regulatory intelligence and
consulting with business line departments lies with the companies’
Legal Affairs departments.
threatens it) that could have or has had, in the previous 12 months,
any substantial effect on the financial situation or the profitability of
the company and/or Crédit Agricole Assurances Group.
To date, there is no governmental, judiciary or arbitration proceeding
(or any proceeding known by the company, in abeyance or that
As far as Crédit Agricole Assurances is aware, there are no significant
disputes to disclose.
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6
CONSOLIDATED FINANCIAL
STATEMENTS AT
31 DECEMBER 2021
GENERAL INFORMATION
Presentation of
Crédit Agricole Assurances Group
134
NOTES TO THE CONSOLIDATED
FINANCIAL STATEMENTS
145
211
134
Simplified organizational structure
of Crédit Agricole Assurances Group
Related parties information
NOTES TO THE CONSOLIDATED FINANCIAL
STATEMENTS
135
136
CONSOLIDATED FINANCIAL STATEMENT
Balance sheet Assets
Balance sheet Liabilities
Consolidated Income Statement
Net income and other comprehensive income
Statement of Changes in equity
Cash flow statement
137
137
138
139
140
141
143
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
General information
6
GENERAL INFORMATION
PRESENTATION OF CRÉDIT AGRICOLE ASSURANCES GROUP
Crédit Agricole Assurances, a Public Limited Company with a Board
of Directors, is the Crédit Agricole Groups holding company owning,
under the control of Crédit Agricole S.A., the Groups participations
in various insurance and reinsurance companies in France and
internationally.
INSEE data
z
z
z
z
N° Siren:
451 746 077
451 746 077 00036
Siret:
Code NAF:
Legal Category:
6420Z (Holding company activities)
The purpose of Crédit Agricole Assurances is to acquire and manage
participations in insurance and reinsurance companies without
directly acting to provide insurance policies or enter into reinsurance
contracts.  
5599 (Public limited company
with a Board of Directors)
Crédit Agricole Assurances Group is regulated by the Autorité de
contrôle prudentiel et de résolution.
Tax information
FR 27 451 746 077
(EU intra-community number)
z
z
VAT registration number:
VAT regime:
Legal information
Real normal
z
z
Company name:
Company form:
Credit Agricole Assurances (Since 2008)
French limited liability company
(Public limited company)
with a Board of Directors
Shareholders
16/18 boulevard de Vaugirard
75015 Paris - France  
Share capital in Crédit Agricole Assurances consists of
149,040,367 shares of €10 each, held by:
z
z
Registered offices:
Share capital:
€1,490,403,670
(last modified 27 July 2016)
z
z
Crédit Agricole S.A:
Other directors:
99.99%
0.01%
z
z
Place of registration:
Company Number:
Tribunal de commerce de Paris
2004 B 01471
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
General information
SIMPLIFIED ORGANIZATIONAL STRUCTURE OF CRÉDIT AGRICOLE
ASSURANCES GROUP
The diagram below represents the scope of consolidation of the Crédit Agricole Assurances Group, with the exception of consolidated
structured entities, associates, joint ventures and property investment companies. The whole consolidation scope is presented in note 11.
LA MÉDICALE
100%
Non-Life
insurance
France
PACIFICA
100%
PREDICA
SPIRICA
100%
100%
Life insurance
France
CACI
LIFE
100%
100%
SPACE
HOLDING
38%
CACI
NON-LIFE(2)
Creditors
insurance
62%
CACI(3)
CACI
RE
100%
100%
SPACE
LUX
100%
6
MUDUM
SEGUROS
CA LIFE
JAPAN
CA
CA
ZYCIE
ASSICURAZIONI
100%
94%
100%
100%
100%
100%
International
subsidiaries
100%
CA LIFE
GREECE
CALIE
CAAS
CA VITA
Other(1)
99%
1%
* The Crédit Agricole Assurances S.A. holding company is presented in « other » under segment information.
(1) Excluding the following non-insurance fully consolidated entities: Iris Holding, Holding Euromarseille, Predica Infra, Vaugirard Infra, Alta Vai.
(2) Finaref RD merged with CACI Non life (with retroactive effect as of 1 January 2021).
(3) Assur&Me merged with CACI SA on 30 November 2021.
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
General information
6
RELATED PARTIES INFORMATION
Parties related to the Crédit Agricole Assurances Group are
companies within the Crédit Agricole Group and the main directors
of the Crédit Agricole Assurances Group.
Equity stimulus loans
As part of the ongoing measures to support professional customers
during the health and economic crisis related to Covid-19, the Crédit
Agricole Assurances Group made a commitment to help finance
“Prêts Participatifs Relance” (stimulus loans) for €2.25 billion.
Relations with the Crédit Agricole Group
The stimulus loans, which are co-financed by the French State,
distributing banks and investors, allow enterprises to finance growth
as they emerge from the health crisis. The loans contribute to job
creation and investment.
As at 31 December 2021, €0.8 billion of perpetual subordinated loan
notes and €0.6 billion redeemable subordinated loan notes were
held by Crédit Agricole Group.
Within its investment portfolio, the Crédit Agricole Assurances
Group holds a total of €16.0 billion of securities issued by the Crédit
Agricole Group, including €11.6 billion in assets representing unit-
linked contracts.
The loans mature in eight years, and come with a four-year grace
period. They are available from May 2021 until 30 June 2022.
Ninety percent of these loans are allocated to a fund, with the
remaining 10% retained by the originating banks. State support
comes in the form of a guarantee to investors who refinance the
stimulus loan. The guarantee covers the principal of the loans
allocated to the fund, and up to 30% of initial outstandings of all
loans.
As part of its bancassurance activities, Crédit Agricole Assurances
delegates certain functions to other entities within the Crédit Agricole
Group:
z
the sale of insurance contracts is carried out through the banking
networks of the Regional Banks and LCL in France and abroad
and through the networks of international partners (including Crédit
Agricole Italia in Italy, Novo Banco in Portugal and CABP in Poland,
etc.);
At 31 December 2021, the amount of outstanding stimulus loans in
the Crédit Agricole Assurances Group accounts totalled €450 million.
z
administrative management of life insurance contracts sold by
banking networks is delegated to the distributors (with Regional
Banks in turn delegating some elements of this management to
CAAS);
Relationship between companies
consolidated by the Crédit Agricole
Assurances Group
The list of companies consolidated by the Crédit Agricole Assurances
Group is set out in note 11 – Consolidation scope.
z
z
asset management is delegated to specialist entities in various
markets (Amundi, CA Immobilier, Caceis, etc.);
Transactions between two fully consolidated companies are
completely eliminated.
claims handling in France is managed by SIRCA (a company
created by Pacifica and the Regional Banks).
Intragroup transactions that have been subject to eliminations having
an effect on the income statement for the year are presented in
note 5 - Segment information.
Similarly, retirement benefit obligations of the Crédit Agricole Group
are, in part, covered by collective insurance agreements with Predica.
These agreements include the creation of collective investment
funds for the purpose of covering retirement bonuses and certain
pension schemes, to which contributions are paid by the employer,
the management of these funds by the insurance companies and the
payment to beneficiaries of bonuses and retirement benefits as set
out in the various schemes.
Relations with main directors
There are no significant transactions between Crédit Agricole
Assurances and its main directors, their families or companies
under their control which are not included in the Groups scope of
consolidation.
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Consolidated financial statement
CONSOLIDATED FINANCIAL STATEMENT
BALANCE SHEET ASSETS
(in € million)
Notes
31/12/2021
872
31/12/2020
872
Goodwill
Note 6.1
Value of purchased business in force
Other intangible assets
-
4
Note 6.2
Note 6.3
370
383
Intangible assets
1,242
7,067
-
1,259
6,355
-
Investment property
Unit-linked investment property
Financial investments
Note 6.4
Note 6.4
Note 6.9
Note 6.10
Note 6.4
330,792
86,325
2,011
4,467
430,662
1,689
265
332,265
74,430
2,070
4,127
419,247
2,296
245
Unit-linked financial investments
Derivative instruments and separated embedded derivatives
Investments accounted for using the equity method
Investments from insurance activities
Reinsurers’ share in liabilities arising from insurance and investment contracts
Operating property and other property, plant and equipment
Deferred acquisition costs
Note 6.12
Note 6.13
1,116
-
1,099
-
Deferred participation assets
Deferred tax assets
Note 6.14
Note 6.15
Note 6.16
69
46
Receivables related to insurance contracts and reinsurance contracts issued
Receivables related to reinsurance contrats held
Current tax assets
2,646
325
2,717
272
403
123
Other receivables
Note 6.17
Note 6.18
2,231
7,055
1,673
1,565
443,886
8,313
12,815
-
Other assets
Assets held for sale and discontinued operations
Cash and cash equivalents
1,361
436,978
6
TOTAL ASSETS
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
137
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Consolidated financial statement
6
BALANCE SHEET LIABILITIES
(in € million)
Notes
31/12/2021
1,490
7,374
2,316
2,752
1,531
15,463
86
31/12/2020
1,490
7,374
3,354
2,808
1,230
16,256
88
Share capital or equivalent
Additional paid-in capital
Other comprehensive income
Retained earnings and other reserves
Consolidated net income
Shareholders’ equity - Group share
Non-controlling interests
Note 6.19
Note 6.20
Note 6.21
Note 6.23
Total shareholders’ equity
15,549
114
16,344
146
Provisions
Subordinated debts
5,492
2,510
8,002
186,320
79,478
265,798
80,167
17
5,515
2,520
8,035
180,571
68,373
248,944
81,552
-
Financing debts due to banking institutions
Financing debts
Technical liabilities arising from insurance contracts
Technical liabilities arising from unit-linked insurance contracts
Total technical liabilities arising from insurance contracts
Technical liabilities arising from investment contracts with discretionary participation features
Technical liabilities arising from investment contracts without discretionary participation features
Technical liabilities arising from unit-linked investment contracts
Total technical liabilities arising from investment contracts
Deferred participation liabilities
7,113
87,297
22,180
375,275
347
6,169
87,721
26,840
363,505
594
Note 6.23
Note 6.24
Liabilities arising from insurance and investment contracts
Deferred tax liabilities
Note 6.14
Liabilities towards holders of units in consolidated investment funds
Operating debt securities
12,277
-
10,404
-
Operating debts due to banking institutions
Payables related to insurance contracts and reinsurance contracts issued
Payables related to reinsurance contrats held
Current tax liabilities
217
398
Note 6.25
Note 6.26
2,406
1,392
39
2,230
1,855
83
Derivative instruments liabilities
289
32
Other debts
Note 6.27
26,586
43,553
1,393
443,886
33,352
48,948
-
Other liabilities
Liabilities related to assets held for sale and discontinued operations
TOTAL LIABILITIES
436,978
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
138
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Consolidated financial statement
CONSOLIDATED INCOME STATEMENT
(in € million)
Notes
31/12/2021
36,454
(152)
36,302
159
31.12.2020
29,439
(223)
29,216
232
Written premiums
Note 7.1
Change in unearned premiums
Earned premiums
Revenue or income from other activities
Investment income
6,957
(460)
(178)
10,115
(52)
7,154
(587)
426
Investment expenses
Gains and losses on disposal of investments net of reversals of impairment and amortisation
Change in fair value of investments recognised at fair value through profit or loss
Change in impairment of investments
Amount reclassified to other comprehensive income applying the overlay approach
Investment income net of investment expenses
Claims expenses
(1,778)
27
Note 7.3
Note 7.2
Note 7.4
(1,492)
14,890
(44,264)
704
2,419
7,661
(30,223)
666
Income from reinsurance contracts held
Expenses from reinsurance contracts held
Net income and expenses from reinsurance contracts held
Acquisition expenses related to insurance contracts
Amortisation of value of purchased business in force and equivalent
Administration expenses
(820)
(116)
(2,187)
-
(842)
(176)
(2,180)
-
Note 7.7
(2,157)
(445)
-
(1,998)
(496)
-
Other current operating income and expenses
Other operating income and expenses
Operating income
2,182
(282)
(366)
(3)
2,036
(279)
(522)
-
Financing expenses
Note 6.21
Note 7.8
Income tax
Net income from discontinued operations(1)
Consolidated net income
1,531
-
1,235
(5)
Non-controlling interests
Net income (Group share)
1,531
1,230
6
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
139
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Consolidated financial statement
6
NET INCOME AND OTHER COMPREHENSIVE INCOME
(in € million)
31/12/2021
1,531
(1)
31.12.2020
1,235
-
Consolidated net income
Gains and losses on foreign exchange differences
Gains and losses on debt instruments measured at fair value through other comprehensive income
Gains and losses on hedging derivatives
(9,191)
(683)
3,096
(203)
Reclassification of gains and losses on financial assets applying the overlay approach
Shadow accounting gross of deferred tax
1,492
6,916
(2,419)
(232)
Other comprehensive income that will be reclassified to profit or loss before tax,
excluding investments accounted for using the equity method
(1,467)
241
Other comprehensive income that will be reclassified to profit or loss before tax,
investments accounted for using the equity method
-
444
-
-
(212)
-
Income tax related to other comprehensive income that will be reclassified to profit or loss,
excluding investments accounted for using the equity method
Income tax related to other comprehensive income that will be reclassified to profit or loss,
investments accounted for using the equity method
Other comprehensive income on items that may be reclassified to profit and loss
from discontinued operations
(1)
-
30
(2)
33
-
Other comprehensive income that will be reclassified to profit or loss net of tax
Actuarial gains and losses on post-employment benefits
(1,024)
2
(29)
-
Gains and losses on equity instruments measured at fair value through other comprehensive income
Shadow accounting gross of deferred tax
Other comprehensive income that will not be reclassified to profit or loss before tax,
excluding investments accounted for using the equity method
(27)
23
31
3
Other comprehensive income that will not be reclassified to profit or loss before tax,
investments accounted for using the equity method
Income tax related to other comprehensive income that will not be reclassified to profit or loss,
excluding investments accounted for using the equity method
5
(9)
(2)
Income tax related to other comprehensive income that will not be reclassified to profit or loss,
investments accounted for using the equity method
(14)
Other comprehensive income that will not be reclassified to profit or loss net of tax from
discontinued operations
-
(13)
-
23
Other comprehensive income that will not be reclassified to profit or loss net of tax
OTHER COMPREHENSIVE INCOME NET OF TAX
(1,037)
493
52
NET INCOME AND OTHER COMPREHENSIVE INCOME
Net income and other comprehensive income - Group share
1,287
1,283
4
494
Net income and other comprehensive income – Non-controlling interests
(1)
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Consolidated financial statement
STATEMENT OF CHANGES IN EQUITY
Other com-
prehensive
income that income that
will be will not be
Other com-
prehensive
Share-
holders’
equity
Retained
earnings
Share Additional
capital or
equivalent
Other com-
Non- Total sha-
paid-in reclassified to reclassified to
capital profit or loss profit or loss
prehensive and other
- Group controlling reholders’
(in € million)
income
3,300
3,300
reserves
share
16,238
16,238
interests
equity
16,333
16,333
CLOSING EQUITY AT
31 DECEMBER 2019
1,490
1,490
7,374
7,374
3,382
3,382
(81)
(81)
4,074
95
OPENING EQUITY AT
1 OF JANUARY 2020
4,074
95
Other comprehensive
income
-
-
-
-
31
-
23
-
53
-
-
53
-
53
Consolidated net income
1,230
1,230
5
1,235
Net income and other
comprehensive income
-
-
-
-
-
-
31
-
23
-
53
-
1,230
(1,185)
162
1,283
(1,185)
162
5
(1)
-
1,288
(1,186)
162
Dividends paid
Capital operations
-
-
-
Change in consolidation
scope
-
-
-
-
-
-
-
-
(1)
-
(167)
-
(167)
-
(10)
-
(177)
-
Perpetual subordinated
debts
Interest expenses
on perpetual
subordinated debts
-
-
-
-
-
-
-
-
-
-
(76)
-
(76)
-
-
-
(76)
-
Other changes
CLOSING EQUITY AT
31 DECEMBER 2020
1,490
7,374
3,412
(59)
3,354
4,038
16,256
88
16,344
6
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
141
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Consolidated financial statement
6
Other com-
prehensive
income that income that
will be will not be
Other com-
prehensive
Share-
holders’
equity
Retained
earnings
Share Additional
capital or
equivalent
Other com-
Non- Total sha-
paid-in reclassified to reclassified to
capital profit or loss profit or loss
prehensive and other
- Group controlling reholders’
(in € million)
income
reserves
share
interests
equity
CLOSING EQUITY AT
31 DECEMBER 2020
1,490
-
7,374
-
3,412
-
(59)
-
3,354
4,038
16,256
88
16,344
Impact of new standards,
decisions/IFRIC
interpretations IFRIC(1)
-
10
10
-
10
OPENING EQUITY AT
1 OF JANUARY 2021
RESTATED
1,490
7,374
3,412
(59)
3,354
4,048
16,266
88
16,354
Other comprehensive
income
-
-
-
-
(1,024)
-
(13)
-
(1,037)
-
-
(1,037)
1,531
(1)
-
(1,038)
1,531
Consolidated net income
1,531
Net income and other
comprehensive income
-
-
-
-
-
-
(1,024)
(13)
(1,037)
1,531
(1,246)
(68)
494
(1,246)
(68)
(1)
(1)
-
493
(1,247)
(68)
Dividends paid
-
-
-
-
-
-
Capital operations
Change in consolidation
scope
-
-
-
-
-
-
-
-
-
-
94
-
94
-
-
-
94
-
Perpetual subordinated
debts
Interest expenses on
perpetual subordinated
debts
-
-
-
-
-
-
-
-
-
-
(76)
-
(76)
-
-
(76)
-
Other changes
(1)
CLOSING EQUITY AT
31 DECEMBER 2021
1,490
7,374
2,388
(72)
2,316
4,283
15,463
86
15,549
(1) Estimated impact of 1st application of IFRIC decision dated of 21 April 2021 about the calculation of commitments related to certain defined contribution plans (i.e note 1 “Group
accounting policies and principles, assessments and estimates applied”).
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
142
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Consolidated financial statement
CASH FLOW STATEMENT
The cash flow statement is presented according to the model of the
indirect method.
Financing activities result from changes relating to structural
financial transactions affecting shareholders’ equity and long-term
debt.
Operating activities represent those activities generating income
for Crédit Agricole Assurances.
Net cash flows from discontinued operating, investing and financing
activities are presented under separate headings in the cash flow
statement.
Tax payments are presented in their entirety under operating
activities.
Net cash includes cash at hand, credit and debit balances with
banks and accounts (assets and liabilities) and call loans with lending
establishments.
Investment activities represent cash flows for the acquisition
and sale of consolidated and non-consolidated participations, and
tangible and intangible assets. The strategic participations entered
in the category “fair value per result” or “fair value by non-recyclable
equity” are included in this topic.
(in € million)
31/12/2021
2,181
183
31.12.2020
2,035
(409)
Operating income before tax
Gains and losses on disposals of investments
Net amortisation expenses
116
107
Change in deferred acquisition costs
Change in impairment
(25)
(24)
57
(42)
Net change in technical liabilities arising from insurance and investment contracts
Net change in other provisions
17,958
(15)
6,653
(20)
Change in fair value of investments and other financial instruments recognised
at fair value through profit or loss (excluding cash and cash equivalents)
(6,685)
(514)
(667)
256
Other non-cash items included in the operating income
Adjustments for non-cash items included in the operating income
and reclassification of financing and investing flows
11,075
2,424
(3,169)
(518)
172
5,854
(106)
(3,148)
(721)
145
Change in operating receivables and payables
Change in securities given or received under repurchase agreements
Net tax payments
Dividends received from investments accounted for using the equity method
Cash flows from discontinued operations
125
-
Net cash flows froms operating activities
12,290
2
4,059
(48)
6
Acquisitions of subsidiaries and associates, net of cash acquired
Disposals of subsidiaries and associates, net of cash ceded
Acquisitions of interests in investments accounted for using the equity method
Disposals of interests in investments accounted for using the equity method
Cash flows related to changes in consolidation scope
Disposals of financial investments (including unit-linked) and derivative instruments
Disposals of investment property
(1)
-
(506)
502
(158)
7
(3)
(199)
135,385
296
137,486
526
Disposals of investments and derivative instruments of activities other than insurance
Cash flows from disposals and repayments of investments
Acquisitions of financial investments (including unit-linked) and derivative instruments
Acquisitions of investment property
-
-
138,012
(146,665)
(1,283)
-
135,681
(137,812)
(242)
-
Acquisitions and/or issuances of investments and derivative instruments of other activities
Cash flows from aquisitions and issuances of investments
Disposals of intangible assets and property plant and equipment
Acquisitions of intangible assets and property plant and equipment
Cash flows relating to acquisitions and disposals of intangible assets and property plant and equipment
Cash flows from discontinued operations
(147,948)
41
(138,054)
(14)
(191)
(150)
(140)
(135)
(149)
-
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
143
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Consolidated financial statement
6
(in € million)
31/12/2021
(10,229)
-
31.12.2020
(2,721)
1
Net cash flows from investing activities
Issuances of capital instruments
Dividends paid
(1,322)
(1,322)
1,337
(1,395)
(290)
(348)
(2)
(1,262)
(1,261)
2,094
(1,655)
(278)
161
Cash flows relating to transactions with shareholders and members
Cash generated by issuances of financing debts
Cash allocated to repayments of financing debts
Interests paid on financing debts
Cash flows from Group financing activities
Cash flows from discontinued operations
Net cash flows from financing activities
Cash flows related to changes in accounting methods
Other cash flows
-
(1,672)
-
(1,100)
-
-
-
Cash and cash equivalents as at 1 January
Net cash flows from operating activities
Net cash flows from investing activities
Net cashs flow from financing activities
Other cash flows
964
733
12,290
(10,229)
(1,672)
-
4,059
(2,721)
(1,100)
-
Impact of foreign exchange differences on cash and cash equivalents
CASH AND CASH EQUIVALENTS AS AT 30 JUNE
(3)
(7)
1,350
964
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
144
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
NOTES TO THE CONSOLIDATED FINANCIAL
STATEMENTS
Detailed contents
6.21 Financing debt
222
223
NOTE 1 Group accounting policies and principles,
assessments and estimates applied
146
6.22 Information on the offsetting of financial
assets and financial liabilities
6.23 Liabilities relating to insurance and financial
contracts
NOTE 2 Major structural transactions and material
225
229
events during the period
169
169
6.24 Deferred participation liabilities
6.25 Payables arising on direct insurance
and inward reinsurance
NOTE 3 Subsequent events
229
6.26 Payables arising on ceded reinsurance
operations
NOTE 4 Financial management, exposure to risk
230
230
and management of capital
170
170
170
6.27 Other payables
4.1 Financial management
4.2 Capital management and solvency margin
NOTE 7 Notes to the income statement
231
7.1
Breakdown of revenue -
NOTE 5 Segment information
171
171
Revenue by type of line of business
231
5.1
Income statement by segment
7.2 Investment income net of investment expenses 232
7.3 Information to be provided
5.2 Balance sheet by segment
173
about the overlay approach
233
234
235
236
7.4 Claims expense
NOTE 6 Notes to the balance sheet
177
177
7.5 Management expenses
6.1
Goodwill
7.6 Fees paid to statutory auditors
6.2 Values of business in-force
and other intangible assets
178
178
179
181
7.7 Expenses or Income Net of ceded reinsurance 236
6.3 Investment property
7.8 Tax charge
237
6.4 Investments from insurance activities
6.5 Fair value of financial instruments
NOTE 8 Leases
8.1 Leases under which the Group is a lessee
238
238
6.6 Breakdown of financial assets and liabilities
by contractual maturity
188
189
6.7 Credit risk
NOTE 9 Employee benefits and other compensation
9.1 Headcount of the period
239
239
6.8 Transferred assets not derecognised
or derecognised with continuous implication
204
206
9.2 Post-employment benefits,
defined contribution plans
6.9 Derivative instruments
239
6
6.10 Investments accounted for using
the equity method
9.3 Post employment benefits,
defined benefit plans
211
240
241
241
6.11 Reinsurer’s share in liabilities arising
from insurance and financial contracts
9.4 Other employee benefits
215
9.5 Senior executive compensation
6.12 Operating property and other property,
plant and equipment
215
215
216
6.13 Deferred acquisition costs
NOTE 10 Commitments given and received
NOTE 11 Consolidation scope
242
242
6.14 Current and deferred tax assets and liabilities
6.15 Receivables arising on direct insurance
and inward reinsurance operations
217
6.16 Receivables arising on ceded reinsurance
operations
NOTE 12 Non-consolidated equity holdings
217
217
218
218
222
and structured entities
255
255
6.17 Other receivables
12.1 Non-consolidated equity holdings
6.18 Cash and cash equivalents
6.19 Equity
12.2 Financial information of non consolidated
joint ventures and non consolidated associates 260
6.20 Provisions for risks and charges
12.3 Information about non-consolidated
structured entities
260
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
145
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6
NOTE 1
Group accounting policies and principles, assessments
and estimates applied
The standards and interpretations are the same as those applied
and described in the Crédit Agricole Assurances Groups financial
statements for the financial year ended 31 December 2020.
Applicable standards and comparability
Pursuant to EC Regulation no. 1606/2002, the consolidated
financial statements have been prepared in accordance with IAS/
IFRS standards and IFRIC interpretations applicable at 31 December
2021 and as adopted by the European Union.
They have been supplemented by the IFRS standards as adopted by
the European Union at 31 December 2021 and that must be applied
for the first time in 2021.
These standards and interpretations are available on the European
Commission website at:
These cover the following:
reporting-and-auditing/company-reporting/financial-reporting
Date of mandatory initial application:
accounting periods beginning on
Standards, amendments or interpretations
Amendment to IFRS 9, IAS 39, IFRS 7, IFRS 4 and IFRS 16
Interest rate benchmark reform – Phase 2
1 January 2021(1)
Amendment to IFRS 4
Optional delay of application of IFRS 9 for entities working mainly in insurance activities,
including insurance sector entities which are part of a financial conglomerate as at 1 January 2023
1 January 2021(2)
1 April 2021(2)
Amendment to IFRS 16
Second amendment to rental concessions linked to Covid-19
(1) The Group opted for early application of amendments to IFRS 9, IAS 39, IFRS 7, IFRS 4 and IFRS 16 on interest rate benchmark reform – Phase 2 as from 1 January 2020.
(2) Not applicable in the Group.
REFORM OF BENCHMARK RATES
Assessment of transitions as at 31/12/2021:
In early 2019 the Crédit Agricole Group implemented a programme
to prepare and manage the transition of benchmark indices for all
of its activities, with dedicated projects in each impacted entity. The
programme is in the timetables and standards defined by the work
under way – some of which Crédit Agricole has actively contributed
to – and the European regulatory framework (BMR, Benchmark
Regulation).
For most entities and activities concerned, the proactive transition
plans were activated as early as possible in 2021 and accelerated in
H2: cash loans/borrowings among Group entities, deposit accounts,
compensated interest rate derivatives transitioned en masse through
conversion cycles of clearing houses in October (EONIA) and
December (LIBOR ex-USD).
Risk management:
In compliance with recommendations of national working groups
and authorities, the Group has opted to the extent possible for early
transition to alternative indices ahead of the cessation of benchmark
indices, while aiming to meet deadlines set by industry or imposed
by the authorities and, as much as possible, reaching the inciting
milestones. Significant investments and a strong commitment
from operational teams and business lines were implemented to
adapt software and carry out the major workload needed for the
transitions, including amendment of contracts. It is significant that
changes in IT were very dependent on the schedule for determining
the targeted alternative indices to LIBOR and the emergence of
market standards.
In addition to preparing and implementing the replacement of the
benchmark indices in cessation or rendered non-representative
as of 31 December 2021, and ensuring compliance with the BMR
regulation, project work also aims to identify and manage the risks
inherent to benchmark index transitions, in particular the financial,
operational, legal and compliance aspects, as well as conduct risk
prevention.
In order for hedging relationships affected by the reform of
benchmark indices to continue despite the uncertainties surrounding
the timetable and means of transition from the current interest rate
indices to the new indices, the IASB published amendments to
IAS 39, IFRS 9 and IFRS 7 in September 2019 that were adopted
by the European Union on 15 January 2020. The Group will apply
these amendments for as long as uncertainties about the future of
the indices continue to affect the amounts and maturities of interest
flows, and as long as it believes that all its hedging contracts, mainly
those linked to EONIA and LIBOR rates (USD, GBP, CHF, JPY), may
benefit as at 31 December 2021.
The ordered, controlled achievement of these transitions is the
result of all actions undertaken since 2019. In H2 2021, the entities
focused their efforts on finalising all IT changes, and on stepping up
communication and interaction with customers to explain to them
in detail the transition procedures and ongoing efforts to prevent
conduct risks.
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
146
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
As at 31 December 2021, the nominal amount of hedging instruments
impacted by the reform and subject to uncertainties was nil in the
Crédit Agricole Assurances financial statements.
and to the rights acquisition period for which the number of years
of service governing rights attribution is capped. Among several
approaches analysed, the IFRS IC chose the one most consistent
with a linear treatment over the capped period preceding retirement
age and allowing the acquisition of rights.
Other amendments published by the IASB in August 2020, in
addition to those published in 2019, focus on the accounting
consequences of replacing old interest rate benchmarks with other
benchmark rates as a result of the reforms.
The plans concerned by the IFRS IC IAS 19 decision are those for
which:
These modifications, known as “Phase 2”, concern primarily
modifications to contractual cash flows. Consequently, entities do
not have to derecognise or adjust the carrying amount of financial
instruments to integrate the changes required by the reform; instead
they update the effective interest rate to reflect the change to the
alternative benchmark rate.
z
the attribution of benefit is conditioned by presence in the entity at
the time of retirement (with loss of all benefit in the event of early
retirement);
z
the benefit depends on the period of service but is capped at a
certain number of years; the cap is applied, in the case of certain
employees, much earlier than retirement.
As regards hedge accounting, entities will not have to downgrade
their hedging relationships if they make the changes required by the
reform (and subject to economic equivalence).
This decision constitutes a change of method in the approaches
used by the Group.
The impact of this decision, which was recorded on 1 January 2021
without a comparative, amounts to -€10.7 million in actuarial debts
(see note 9 – Employee benefits and other compensation).
As at 31 December 2021, the Crédit Agricole Assurances Group
holds no instrument based on the former benchmark rates.
The application of these amendments did not have a material impact
on the Crédit Agricole Assurances Groups financial statements to
31 December 2021.
The impact on the Crédit Agricole Assurances financial statements
totals -€10.7 million in terms of provisions for employee retirement
(see note 6.20 – Contingency and loss provisions) in counterparty
to shareholders’ equity (effect of €10.5 million after tax effects – see
statement of changes in equity).
ACCOUNTING CONSEQUENCES FROM THE IFRS IC
DECISION OF APRIL 2021 ON ATTRIBUTING POST-
EMPLOYMENT BENEFITS TO PERIODS OF SERVICE
UNDER DEFINED BENEFIT PLANS
As at 1 January 2020, the impact on actuarial debts would have
been -€9.4 million.
In December 2020, the IFRS IC addressed a question relating to the
methodology for calculating actuarial debts of defined benefit plans,
Standards published by iasb and adopted by the european union as of 31 December 2021
It should be noted that where early application of standards and interpretations adopted by the European Union is optional for a period, the
option is not taken by the Group unless specifically stated.
This concerns in particular:
Date of mandatory initial application:
Standards, amendments or interpretations
accounting periods beginning on
Improvement of IFRS cycle 2018-2020
z IFRS 1 First-time Adoption of International Financial Reporting Standards,
z IFRS 9 Financial Instruments, and
6
z IAS 41 Agriculture
1 January 2022
1 January 2022
1 January 2022
1 January 2022
1 January 2023
Amendment to IFRS 3
References to conceptual framework
Amendment to IAS 16
Sales income before intended use
Amendment to IAS 37
Costs to recognise in determining whether a contract is onerous
IFRS 17
Insurance contracts
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6
IFRS 17 INSURANCE CONTRACTS
model called Variable Fee Approach (VFA), must be applied, allowing
all changes in cash flows related to futures services, including those
linked to financial assumptions and options and guarantees, to be
reflected in the adjustment of the contractual service margin.
IFRS 17 “Insurance Contracts”, published by the IASB on 18 May
2017 in its initial version and then on 25 June 2020 in its amended
version, will replace IFRS 4. It will be applicable to accounting periods
beginning 1 January 2023.
Lastly, the standard allows for the application of a simplified
measurement model called Premium Allocation Approach
(PAA), which relies on the premium allocation method for liability
measurement related to the Groups remaining coverage; this is
provided that the measurement does not differ materially from that
which would be produced by applying the general model, and that
the coverage period for each contract in the Group is one year or
less.
The version applicable to the Group, i.e. IFRS 17 as adopted by the
European Union on 19 November 2021 and published in the Official
Journal of the European Union on 23 November 2021, contains an
optional application exemption from requirements of the standard
regarding annual cohorts for intergenerationally mutualised and cash
flow matched contracts.
IFRS 17 establishes the principles for the recognition, measurement
and presentation of insurance contracts that fall within its scope (i.e.,
insurance contracts issued, reinsurance treaties issued and held,
and investment contracts with a discretionary participation feature
issued, provided the entity also issues insurance contracts).
IFRS 17 is applied retrospectively with mandatory restatement of
comparative information. When retrospective application of the
standard appears impossible, transitional measures provide two
alternative options (modified retrospective approach and fair value
approach).
In order to apply the provisions of IFRS 17 in terms of the recognition
and measurement of insurance contract liabilities, the entity must
aggregate its insurance contracts on the basis of their features and
estimated profitability at inception. At the time of initial recognition,
the entity must also identify insurance contract portfolios (comprising
contracts subject to similar risks and managed collectively) then
disaggregate each of the portfolios into three groups (i.e., onerous
contracts, contracts with no significant risk of becoming onerous,
and other contracts). The entity shall not include contracts issued
more than one year apart in the same group, with the exception
(optional) of intergenerationally mutualised and cash flow matched
contracts, which are exempt from this requirement in application of
the European exemption.
The Crédit Agricole Assurances Group is organised to implement
IFRS 17 within the required deadlines, by integrating all affected
functions (accounting, actuarial, management control, IT,
procurement, etc.). In 2017, a diagnostic phase helped to identify
and assess all stakes linked to the implementation of IFRS 17,
and to perform an initial assessment of various impacts on the
Group. In 2018 began the implementation phase of the standard,
with work structured around projects which could provide
responses to various identified stakes (accounting and actuarial
methodologies, accounting, consolidation, processes, actuarial
models, data management, IT, etc.). Analytical work, preparation
and implementation were carried out from 2019 to 2021, and will
continue until the standard enters into force on 1 January 2023.
IFRS 17 introduces a general prospective model for the measurement
of insurance liabilities, whereby groups of contracts are measured,
on initial recognition, as the sum of fulfilment cash flows (i.e.,
estimated future cash flows discounted to reflect the time value of
money and the financial risks adjusted for non-financial risks) and the
contractual service margin (CSM). CSM represents unearned profit
which the entity will recognise in profit or loss as it provides services
to policyholders in the future. It cannot be negative. If a contract
is onerous at initial recognition, the loss must be immediately
recognised in profit or loss.
The Crédit Agricole Assurances Group has been closely monitoring
the IFRS 17 amending process initiated by the IASB in October 2018
and finalised on 25 June 2020, as well as the process for adopting
IFRS 17 by the European Union, finalised on 23 November 2021.
Standards published by iasb but not adopted
by european union as of 31 December 2021
The standards and interpretations published by the IASB at
31 December 2021 but not yet adopted by the European Union are
not applied by the Group. They will become mandatory only as from
the date decided by the European Union and have not been applied
by the Group at 31 December 2021.
At the end of each subsequent closing period, the carrying amount
of a group of insurance contracts must be reassessed as the sum
of the liability for remaining coverage (comprising the fulfilment
cash flows related to future services and the contractual service
margin at that date) and the liability for incurred claims (comprising
the fulfilment cash flows related to past services). The contractual
service margin is adjusted to account for cash flow changes related
to future services arising from non-financial assumptions. As CSM
cannot be negative, any change in fulfilment cash flows that is not
offset by changes in CSM must be recognised in profit or loss.
Presentation format of financial
statements
In the absence of a model decreed by IFRS standards, Crédit
Agricole Assurances uses the format of financial statements (balance
sheet, income statement, statement of net income and other
comprehensive income, statement of changes in equity, cash flow
statement) recommended by ANC recommendation no. 2013-05 of
7 November 2013.
This general model is subject to modifications for certain insurance
contracts with specific features. For insurance contracts with direct
participation features, that standard stipulates that a measurement
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
This presentation, adopted in 2013, has the following features:
Annual accounts for Crédit Agricole Assurances are closed on
31 December. They include estimates where information is not
available at the closing date. Financial investments are valued at
closing prices and transactions carried out in the final month of the
period having an impact on profit or loss are taken into account.
z revenue on investment contracts without discretionary participation
features is classified under the heading “Revenue or income from
other activities”;
z assets and liabilities are classified on the balance sheet by
increasing order of liquidity, as such a presentation is more relevant
for insurance companies than the classification into current and
non-current items, as also allowed under IAS 1;
As an exception, a single entity within the Crédit Agricole Assurances
Group is closing its individual accounts on a date other than
31 December: CA life Japan, whose closing date is 31 March. For
this entity, 12 month-accounts are closed at 30 September to be
consolidated in the Group accounts at 31 December. The impact
from the difference in closing dates is not material.
z expenses in the income statement are classified by function rather
than by nature. This presentation, allowed under IAS 1, is used by
most insurance companies. Information on expenses by nature is
provided in the notes.
Segment reporting
The segmental information presented in the financial statements
and notes of the Crédit Agricole Assurances Group reflects the
operational business segments. It is based on five business lines:
France life, France non-life, Credit Insurance, International and Other,
which mainly covers holding and reinsurance activities.
Accounting policies and principles
Use of assessments and estimates to prepare the
financial statements
Intangible assets and deferred expenses
Estimates made to draw up the financial statements are by nature
based on certain assumptions and involve risks and uncertainties as
to whether they will be achieved in the future.
The main intangible assets are goodwill and the value of portfolios of
contracts acquired, recognised as part of a business combination or
separately through the transfer of a portfolio, together with software
acquired or developed in-house.
Future results may be influenced by many factors, including:
z activity in domestic and international financial markets;
z fluctuations in interest and foreign exchange rates;
z the economic and political climate in certain industries or countries;
z changes in regulations or legislation;
GOODWILL
Goodwill (see section “Consolidation principles and policies” below)
is assumed to have a perpetual value and is therefore not amortised;
however, in accordance with IAS 36 it is subject to impairment
testing as soon as there are objective indicators of a loss of value
and at least once per year.
z the behaviour of the policyholders;
z demographic changes.
The choices and assumptions made in the valuation of non-
controlling interests at the date of acquisition may influence the
amount of initial goodwill and any potential impairment resulting from
a loss in value.
This list is not exhaustive.
Accounting estimates based on assumptions are principally used in
the following assessments:
z financial instruments measured at fair value;
z investments in non-consolidated companies;
z liabilities on insurance contracts and investment contracts;
z pension schemes and other post-employment benefits;
z stock option plans;
For the purposes of these impairment tests, each item of goodwill is
allocated to the various cash generating units (CGUs) of the Group
that will benefit from the advantages expected to accrue from the
business combination. CGUs were defined, within the Groups main
business segments, as the smallest identifiable grouping of assets
and liabilities operating according to its own business model. In
practice, Crédit Agricole Assurances uses an entity-based approach.
6
z impairment on debt instruments measured at amortised cost or at
fair value through other comprehensive income (items that can be
reclassified);
Under the impairment tests, the carrying amount of each CGU,
including that of the goodwill allocated to it, is compared to its
recoverable amount.
z provisions;
The recoverable amount of the CGU is defined as the higher of its
fair value less costs of disposal and its value in use. The value in use
is calculated as the current value of estimated future cash flows from
the CGU, as based on the medium-term plans drawn up for steering
purposes of the Group.
z impairment of goodwill;
z deferred tax assets;
z valuation of equity accounted entities;
z policyholders’ deferred profit sharing.
Where the recoverable amount is lower than the carrying amount,
the goodwill allocated to the CGU is impaired proportionately. This
impairment is irreversible.
The procedures for the use of assessments or estimates are
described in the relevant sections below.
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6
VALUE OF PORTFOLIOS OF CONTRACTS ACQUIRED
Property, plant and equipment
The fair value of a portfolio of insurance contracts acquired
separately or as part of a business combination is recognised as an
asset on the balance sheet. This corresponds to the present value
of estimated future profits generated by the existing contracts at the
time of acquisition.
OPERATING AND INVESTMENT PROPERTY
Operating property covers the buildings housing the companys
services. Investment property covers rental property and shares in
unlisted real estate companies.
These portfolio values are amortised over the life of contracts
acquired as profits materialise. This amortisation is complemented
by an annual recoverability test which takes account of experience
and changes in valuation hypotheses.
Crédit Agricole Assurances recognises operating and investment
property at cost, applying the component method of accounting in
accordance with the provisions of IAS 16 and the option set out in
IAS 40.
As an exception, as allowed under IAS 40, real estate assets backing
contracts where the financial risk is borne by the policyholder are
valued and recognised at fair value, with changes in fair value being
recognised in profit or loss.
SOFTWARES
Software acquired is recognised at its acquisition cost, less
amortisation and depreciation accumulated since the acquisition
date.
Properties recognised at cost are analysed into four components,
each with its own useful life and renewal schedule:
Software created internally is recognised at its production cost,
less amortisation and depreciation accumulated since the date of
completion, where it meets the criteria of IAS 38 and in particular
where it will generate future economic benefits for the company
and where its cost can be assessed in a reliable manner. Only those
expenses incurred during the development phase are capitalised;
expenses incurred during the research phase are recognised directly
in profit or loss for the year.
z major works (superstructure and infrastructure);
z secondary works (roofing, coverings, frames, facades, external
joinery);
z technical installations (heating, ventilation, air conditioning, lifts,
electrical systems);
z fixtures and fittings (surfacing, wall and floor finishing stages, etc.).
Software is amortised based on its estimated useful life.
Technical studies carried out by Crédit Agricole Assurances lead
it to use a residual value corresponding to approximately 90% of
the major works component. By definition, this residual value is not
depreciated; however, if an item of major works were to suffer a
significant and lasting loss of value (technological change, change of
use, fall in price), an impairment would be recognised.
Start-up costs are not capitalised and are recognised directly in
expenses for the year in which they arise.
DEFERRED ACQUISITION COSTS FOR INSURANCE
CONTRACTS AND INVESTMENT CONTRACTS
WITH DISCRETIONARY PARTICIPATION FEATURES
AND COSTS INCURRED AT THE INCEPTION
OF INVESTMENT CONTRACTS WITHOUT
DEPRECIATION OF PROPERTY, PLANT AND EQUIPMENT
DISCRETIONARY PARTICIPATION FEATURES
Property, plant and equipment are depreciated based on their
estimated useful life. The depreciation periods used by Crédit
Agricole Assurances are specific to each component and are
adapted to its nature and, for property, its location:
Variable costs incurred at the inception of life insurance contracts
and investment contracts with discretionary participation features as
part of the underwriting of new business are recognised as assets
on the balance sheet. The acquisition costs thus recognised are
amortised over the life of the contracts in proportion to expected
future profits arising.
Component
Depreciation period
Non depreciable
30 to 80 years
8 to 40 years
Land
The recoverability of such assets is tested together with the liability
adequacy test (see section “Insurance contracts” below): the share of
acquisition costs which, at the closing date, proves not to be covered
by estimated future gross profits is not considered as recoverable
and is therefore recognised as an expense, in accordance with the
requirements of ANC regulation n°2020-01 which apply to contracts
within the scope of IFRS 4.
Primary structure
Secondary structure
Technical Installations
Fixtures and fittings
IT equipment
5 to 25 years
5 to 15 years
4 to 7 years
Acquisition costs of non-life insurance contracts are deferred in
proportion to corresponding unearned premiums for the financial
year.
Specialist equipment
4 to 5 years
If the net carrying amount of the asset is greater than the recoverable
amount, an additional impairment is recognised further to its
depreciation. The recoverable value, calculated where the property
presents indicators of a loss of value, is the lower of fair value and
value in use.
As regards investment contracts without discretionary participation
features, which are governed by IFRS 9, marginal acquisition costs
recoverable are posted on balance sheet assets and amortised in
accordance with IFRS 15.
For buildings, fair value corresponds to a market value, established
on the basis of a five-yearly valuation updated annually. This value
is disclosed in the notes to the financial statements (see note 6.3).
Symmetrically with the deferral of costs incurred on the subscription
of contracts, unearned loadings and commissions are deferred via
the posting of a provision in liabilities. They are recognised in profit or
loss at the same rate as deferred costs.
Crédit Agricole Assurances analyses at each closing all indicators of
a loss of value for investment property. This multicriteria analysis is
based both on the long-term character of the loss of value and the
exercise of judgment. One of the criteria taken into account is a net
carrying amount more than 20% higher than the fair value, however,
if Crédit Agricole Assurances considers selling the investment in the
short term or does not have the ability to hold it in the long term, any
impairment, even less than 20%, is recognised.
For Predica, in the savings business segment, the Group does not
recognise deferred acquisition costs, as commissions paid are offset
by loadings for acquisition costs.
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
The effective interest rate (EIR) is the rate that exactly discounts
estimated future cash payments or receipts through the expected
life of the financial instrument or, when appropriate, a shorter period,
to obtain the net carrying amount of the financial asset or financial
liability.
Financial instruments (IFRS 9, IAS 39 AND IAS 32)
DEFINITIONS
IAS 32 defines a financial instrument as any contract that gives rise
to a financial asset of one entity and a financial liability or equity
instrument of another entity, meaning any contract representing
contractual rights or obligations to receive or pay cash or other
financial assets.
FINANCIAL ASSETS
Classification and measurement of financial assets
Non-derivative financial assets (debt or equity instruments) are
classified on the balance sheet in accounting categories that
determine their accounting treatment and their subsequent valuation
mode.
Derivative instruments are financial assets or liabilities whose value
changes according to that of an underlying asset, which requires
a low or nil initial investment, and for which settlement occurs at a
future date.
The criteria for classification and measurement of financial assets
depend on the nature of the financial asset, according to whether it
is qualified as:
Financial assets and liabilities are treated in the financial statements
in accordance with IFRS 9 as adopted by the European Union,
including for financial assets held by the Groups insurance entities.
z a debt instrument (i.e. loans and fixed or determinable income
IFRS
9 sets the principles governing the classification and
securities); or
measurement of financial instruments, impairment/provisioning
of credit risk and hedging accounting, excluding macro-hedging
transactions.
z an equity instrument (i.e. shares).
These financial assets are classified in one of the following three
categories:
It should nevertheless be noted that Crédit Agricole Assurances has
opted not to apply the IFRS 9 general hedging model. All hedging
relationships consequently remain within the scope of IAS 39
pending future provisions relating to macro-hedging.
z financial assets at fair value through profit or loss;
z financial assets at amortised cost (debt instruments only);
So-called “Green financial assets” comprise a variety of instruments,
including instruments to finance environmental projects. It should
be noted that not all financial instruments with this qualification
necessarily have a remuneration that varies according to ESG criteria.
This terminology is likely to evolve according to future European
regulations. These instruments are recognised in accordance with
IFRS 9 using the principles set out below.
z financial assets at fair value through other comprehensive income
(recyclable for debt instruments, non-recyclable for equity
instruments).
Debt instruments
The classification and measurement of a debt instrument depend
on the combination of two criteria: the business model defined at
portfolio level, and the analysis of the contractual terms performed
for each debt instrument, unless the fair value option is used.
CONVENTIONS FOR MEASURING FINANCIAL ASSETS
AND LIABILITIES
The three business models:
Initial measurement
The business model represents the strategy followed by the
management of Crédit Agricole Assurances for managing its financial
assets in order to achieve its objectives. The business model is
specified for a portfolio of assets and does not constitute a case-by-
case intention for an isolated financial asset.
At initial recognition, financial assets and liabilities are measured at
fair value as defined by IFRS 13.
Fair value as defined by IFRS 13 corresponds to the price that would
be received to sell an asset or paid to transfer a liability in an ordinary
transaction between market participants, on the principal or the
most advantageous market, at the measurement date.
6
The three business models are as follows:
z the hold to collect model for which the aim is to collect contractual
cash flows over the lifetime of the assets; this model does not
always imply holding all of the assets until their contractual maturity;
however, sales of assets are strictly governed;
Subsequent measurement
After initial recognition, financial assets and liabilities are measured
according to their classification either at amortised cost using the
effective interest rate method (EIR) for debt instruments, or at fair
value as defined by IFRS 13. Derivative instruments are always
measured at their fair value.
z the hold to collect and sell model where the aim is to collect the
contractual cash flows over the lifetime of the assets and to sell the
assets; under this model, both the sale of the financial assets and
the receipt of cash flows are essential; and
Amortised cost corresponds to the amount at which the financial
asset or liability is measured at initial recognition, including transaction
costs directly attributable to its acquisition or issue, reduced by
repayments of principal, increased or reduced by the cumulative
amortisation calculated by the effective interest rate method (EIR) on
any difference (discount or premium) between the initial amount and
the amount at maturity. In the case of a financial asset at amortized
cost or at fair value through recyclable OCI, the amount can be
adjusted if necessary in order to correct for the loss allowance (see
section “Impairment/provisions for credit risks” below).
z the other/sell model, where the main aim is to sell the assets. It
notably concerns portfolios where the aim is to collect cash flows
via sales, portfolios whose performance is assessed based on fair
value, and portfolios of financial assets held for trading.
When managements strategy for managing financial assets does
not correspond to either the collect model or the collect and sell
model, these financial assets are classified in a portfolio whose
management model is other/sell.
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6
The test of the contractual terms (“Solely Payments of Principal &
Interest” or “SPPI” test):
The “SPPI” test combines a set of criteria, examined cumulatively, to
establish whether contractual cash flows meet the characteristics of
a simple financing (principal repayments and interest payments on
the remaining amount of principal due).
If the difference between the cash flows of the financial asset and the
benchmark asset is considered immaterial, the asset is deemed to
be a simple financing.
Moreover, a specific analysis is carried out when the financial asset is
issued by special purpose entities establishing a differentiated order
of payment among the holders of the financial assets by contractually
linking multiple instruments and creating concentrations of credit risk
(“tranches”).
The test is satisfied when the financing gives entitlement only to
the repayment of the principal and when the payment of interests
received reflects the time value of money, the credit risk associated
with the instrument, the other costs and risks of a conventional loan
contract and a reasonable margin, whether the interest rate is fixed
or variable.
Each tranche is assigned a rank of subordination that specifies the
order of distribution of cash flows generated by the structured entity.
In this case, the “SPPI” test requires an analysis of the characteristics
of the contractual cash flows of the asset concerned and underlying
assets according to the “look-through” approach and the credit risk
borne by the tranches subscribed compared to the credit risk of the
underlying assets.
In a simple financing, interest represents the cost of the passage
of time, the price of credit and liquidity risk over the period, and
other components related to the cost of carrying the asset (e.g.
administrative costs).
The mode of recognition of debt instruments resulting from the
qualification of the business model combined with the “SPPI” test
may be presented in the following diagram:
In some cases, when a qualitative analysis of this nature does not
allow a conclusion to be made, a quantitative analysis (or benchmark
testing) is carried out. This additional analysis consists of comparing
the contractual cash flows of the asset under review with the cash
flows of a benchmark asset.
BUSINESS MODEL
HOLD TO COLLECT
OTHER/SELL
AND SELL
HOLD TO COLLECT
Fair value through other
Amortised
comprehensive income
PASS
cost
that may be reclassified
Fair value through
to profit or loss
TEST
SPPI
profit or loss
(Test SPPI N/A)
Fair value through
Fair value through
profit or loss
FAIL
profit or loss
Debt instruments at amortised cost
Debt instruments are measured at amortised cost if they are eligible
for the collect model and if they pass the “SPPI” test.
These financial assets are subsequently measured at fair value, with
changes in fair value recorded in other comprehensive income on
items that can be reclassified and offset against the outstanding
accounts (excluding accrued interest recognised in profit or loss
according to the effective interest rate method).
They are recorded at the settlement date and their initial measurement
also includes accrued interest and transaction costs.
If the securities are sold, these changes are transferred to profit or
loss.
Amortisation of any premiums or discounts and transaction costs of
loans and receivables and of fixed-income securities is recognised in
the income statement using the effective interest rate method.
This category of financial instruments is subject to adjustments for
expected credit losses (ECL) under the conditions described in the
specific paragraph “Impairment/provisioning for credit risk” (without
this affecting the fair value on the balance sheet assets).
This category of financial instruments is adjusted for expected credit
losses (ECL) under the conditions described in the specific section
“Impairment/provisioning for credit risks”.
Debt instruments at fair value through profit or loss
Debt instruments are measured at fair value through profit or loss in
the following cases:
Debt instruments at fair value through other comprehensive income
(items that can be reclassified)
Debt instruments are measured at fair value through other
comprehensive income on items that can be reclassified if they are
eligible for the hold to collect and sell model and if they pass the
“SPPI” test.
z the instruments are classified in portfolios composed of financial
assets held for trading or for which the main objective is disposal.
Financial assets held for trading are assets acquired or generated
by the entity primarily with the aim of disposal in the short term or
which are included in a portfolio of financial instruments managed
as a unit and with the purpose of making a profit from short-term
price fluctuations or an arbitrage margin. Although contractual cash
flows are received during the period that Crédit Agricole Assurances
holds the assets, the collection of these contractual cash flows is
not essential but ancillary;
They are recorded at the trade date and their initial measurement
also includes accrued interest and transaction costs.
Amortisation of any premium or discount and transaction costs
on fixed-income securities is recognised in profit or loss using the
effective interest rate method.
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
z debt instruments that do not fulfil the criteria of the “SPPI” test. This
Reclassification of financial assets
is notably the case of UCITS;
In the case of a significant change in the business model used
for managing financial assets (new activity, acquisition of entities,
disposal or discontinuation of a significant activity), a reclassification
of these financial assets is necessary. The reclassification applies to
all financial assets in the portfolio from the date of reclassification.
z financial instruments classified in portfolios which Crédit Agricole
Assurances designates at fair value in order to reduce an accounting
treatment difference in profit or loss. In this case, the instrument is
classified as designated at fair value through profit or loss.
In other cases, the business model remains unchanged for existing
financial assets. If a new business model is identified, it applies
prospectively to new financial assets grouped in a new management
portfolio.
Financial assets measured at fair value through profit or loss are
initially recognised at fair value, excluding transaction costs (directly
recorded to profit or loss) and including accrued interest.
They are subsequently measured at fair value and changes in fair
value are recognised in profit or loss, offset against the outstanding
accounts.
Temporary acquisition and disposal of securities
Temporary disposals of securities (loans of securities, securities
delivered under repurchase agreements) do not generally fulfil the
conditions for derecognition.
This category of financial assets is not subject to impairment for
credit risk.
Securities lent or sold under repurchase agreements remain on
the balance sheet. In the case of securities sold under repurchase
agreements, the amount received, representing the liability to the
transferee, is recognised on the liabilities side of the balance sheet
by the transferor.
Debt instruments measured by definition at fair value through profit
or loss of which the business model is “other/sell” are recorded on
the trade date.
Debt instruments designated at fair value through profit or loss are
recorded on the trade date.
Securities borrowed or received under repurchase agreements are
not recognised on the balance sheet of the transferee.
Debt instruments measured at fair value through profit or loss that
do not meet the SPPI testing criteria are recorded at the settlement-
delivery date.
In the case of securities purchased under resale agreements, a debt
to the transferor is recorded on the balance sheet of the transferee
and offset against the amount paid. If the security is subsequently
resold, the transferee records a liability equivalent to the fair value
of fulfilling its obligation to return the security received under the
agreement.
Equity instruments
Equityinstrumentsarebydefaultrecognisedatfairvaluethroughprofit
or loss, except in the case of the irrevocable option for classification
and measurement at fair value through other comprehensive income
on items that cannot be reclassified, providing that these instruments
are not held for trading purposes.
Revenue and expenses relating to such transactions are posted to
profit and loss on a prorata temporis basis, except in the case of a
classification of assets and liabilities at fair value through profit or
loss.
Equity instruments at fair value through profit or loss
Financial assets measured at fair value through profit or loss are
initially recognised at fair value, excluding transaction costs (directly
recorded in profit or loss). Equity instruments held for trading are
recorded at the trade date. Equity instruments measured at fair value
through profit or loss and not held for trading are recorded at the
settlement-delivery date.
Derecognition of financial assets
A financial asset (or group of financial assets) is fully or partially
derecognised if:
z the contractual rights to the cash flows from the financial asset
expire;
They are subsequently measured at fair value and changes in fair
value are recognised in profit or loss, offset against the outstanding
accounts.
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z or are transferred or deemed as such because they belong de facto
to one or more beneficiaries, and when substantially all the risks and
rewards related to the financial asset are transferred.
This category of financial assets is not subject to impairment.
In this case, all the rights or obligations created or retained at the
time of transfer are recognised separately as assets and liabilities.
Equity instruments at fair value through other comprehensive income
on items that cannot be reclassified (irrevocable option)
When the contractual rights to the cash flows are transferred but
only some of the risks and rewards, as well as control, are retained,
the financial assets continue to be recognised to the extent of the
Groups continuing involvement in this asset.
The irrevocable option to recognise equity instruments at fair value
through other comprehensive income on items that cannot be
reclassified is adopted at the transactional level (line by line) and
applies at the date of initial recognition. These securities are recorded
at the trade date.
Financial assets renegotiated for commercial reasons if there are
no financial difficulties facing the counterparty and with the aim of
developing or maintaining a business relationship are derecognised
on the renegotiation date. The new loans granted to clients are
recorded at their fair value on the renegotiation date. Subsequent
recognition depends on the management model and the SPPI test.
The initial fair value includes transaction costs.
At subsequent measurement, changes in fair value are recognised in
other comprehensive income on items that cannot be reclassified. In
case of disposal, these changes are not reclassified to profit or loss.
The gain or loss on disposal is recognised in other comprehensive
income.
Overlay approach applicable to insurance activities
Only dividends are recognised in profit or loss if:
Crédit Agricole Assurances uses the overlay approach for financial
assets held in respect of an activity connected with insurance
contracts, which are designated in accordance with the option
offered by the amendments to IFRS 4 (Applying IFRS 9 Financial
Instruments with IFRS 4 Insurance Contracts’), published by the
IASB in September 2016.
z the entitys right to receive payment is established;
z it is likely that the economic advantages associated with dividends
will go to the entity;
z the amount of dividends can be reliably estimated.
This category of financial assets is not subject to impairment.
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6
This approach aims at remedying the temporary accounting
consequences of the discrepancy between the date of entry into
force of IFRS 9 and that of the new standard on insurance contracts
replacing IFRS 4 (IFRS 17). Indeed it allows for an elimination from
the net income of part of the additional accounting mismatches and
the temporary volatility which could be caused by an application of
IFRS 9 before the entry into force of IFRS 17.
Financial assets at amortised cost under IAS 39
(held-to-maturity financial assets/loans and receivables)
Financial assets at amortised cost are initially recognised at their
initial fair value, including directly-attributable transaction costs and
accrued interest.
They are subsequently measured at amortised cost with amortisation
of any premium or discount and transaction costs using the effective
interest rate method.
The designation of eligible financial assets is performed on an
instrument by instrument basis, and this may be done:
Available-for-sale financial assets under IAS 39
z at 1 January 2018, at the initial application of IFRS 9; or
Available-for-sale financial assets are initially recognised at their initial
fair value, including transaction costs that are directly attributable to
the acquisition, and accrued interest.
z subsequently, but only at the initial recognition of the assets in
question.
This designation applies until derecognition of the financial assets
concerned.
They are subsequently measured at fair value and changes in fair
value are recorded in other comprehensive income.
Pursuant to the overlay approach, Crédit Agricole Assurances
reclassifies, for designated financial assets, their impacts in profit or
loss to other comprehensive income, such that the amount reported
in profit or loss for these assets corresponds to that which would
have been reported in profit or loss if IAS 39 had been applied.
If the securities are sold, these changes to items that may be
reclassified to profit or loss are transferred to the income statement.
Amortisation of any premiums or discounts and transaction costs
on fixed-income securities is recognised in profit or loss using the
effective interest rate method.
Consequently, the amount reclassified is equal to the difference, for
the designated financial assets, between:
Impairment of designated financial assets under IAS 39
An impairment must be recognised when there is an objective
evidence of impairment resulting from one or more events occurring
after the initial recognition of the financial asset.
z the amount reported in profit or loss applying IFRS 9; and
z the amount that would have been reported in profit or loss if IAS 39
had been applied.
An objective evidence of impairment corresponds to a prolonged or
significant decline in the value of the security for equity securities or
the appearance of a significant deterioration in credit risk evidenced
by a risk of non-recovery for debt securities.
In the income statement, the effects of this reclassification are
recognised in the item “Investment income net of investment
expenses”, before tax effects, on the line “Amount reclassified as
gains and losses recognised directly in equity under the overlay
approach”. The tax effects related to this reclassification are
presented on the line “Income tax”.
For equity securities, Crédit Agricole Assurances uses quantitative
criteria as indicators of potential impairment. These quantitative
criteria are notably based on a loss of 30% or more of the value of
the equity instrument over a period of six consecutive months. Crédit
Agricole Assurances also considers qualitative criteria (financial
difficulties of the issuer, short term prospects, etc…).
In the statement of other comprehensive income, the effects of
this reclassification are recognised in other comprehensive income
(items that can be reclassified) on the line “Reclassification of gains
and losses on financial assets related to the overlay approach”.
Notwithstanding the above-mentioned criteria, Crédit Agricole
Assurances recognises an impairment when there is a decline in the
value of the equity instrument higher than 50% at the reporting date
or durably observed for more than three years.
The financial assets that may be designated to the overlay approach
must fulfil the following two criteria:
z they are held by insurers within the Group in respect of an activity
connected to insurance contracts; and
FINANCIAL LIABILITIES
z they are measured at fair value through profit or loss under IFRS 9
but would not have been measured this way under IAS 39; thus
these are financial assets which, under IAS 39 would have been
recognised at amortised cost (assets held to maturity, loans and
receivables) or at fair value through other comprehensive income
(available-for-sale financial assets).
Financial liabilities relating to financial contracts without discretionary
participation features are described in the section on insurance
contracts.
The other financial liabilities of Crédit Agricole Assurances are
described below.
Distinction between debt instruments and equity instruments
Evaluation of the impacts in profit or loss of the designated
financial assets
The distinction between debt instruments and equity instruments is
based on an analysis of the economic substance of the contractual
terms.
Pursuant to the overlay approach, Crédit Agricole Assurances
applies, for the final recognition of the net impacts in profit or loss
of the designated financial assets, the accounting principles and
policies that Crédit Agricole Assurances would have applied under
IAS 39.
A financial liability is a debt instrument if it includes a contractual
obligation:
z to provide another entity with cash, another financial asset or a
variable number of equity instruments; or
z to exchange financial assets and liabilities with another entity at
potentially unfavourable conditions.
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Notes to the consolidated financial statements
An equity instrument is a non-redeemable financial instrument
which offers a discretionary return evidencing a residual interest in a
company after deduction of all its financial liabilities (net assets) and
which is not qualified as a debt instrument.
Credit risk and impairment/provisioning stages
Credit risk is defined as the risk of losses related to the default of a
counterparty leading to its inability to meet its commitments to the
Group.
Securities for which there is no contractual obligation to repay
the nominal or to provide cash are therefore classified as equity
instruments.
The process of impairing for credit risk has three stages:
z Stage 1: upon initial recognition of the financial instrument (credit,
debt security, guarantee, etc.), the entity recognises 12-month
expected credit losses;
Derecognition and modification of financial liabilities
z Stage 2: if the credit quality deteriorates significantly for a given
transaction or portfolio, the entity recognises lifetime expected
credit losses;
A financial liability is derecognised in full or in part:
z when it is extinguished; or
z when quantitative or qualitative analyses conclude it has been
z Stage 3: when one or more default events have occurred on the
transaction or on a counterparty with an adverse effect on the
estimated future cash flows, the entity recognises incurred credit
losses to maturity. Subsequently, if the conditions for classifying
financial instruments in Stage 3 are no longer met, the financial
instruments are reclassified in Stage 2, then in Stage 1 according
to the subsequent improvement in the quality of credit risk.
substantially modified following restructuring.
A substantial modification of an existing financial liability must
be recorded as an extinction of an initial financial liability and the
recognition of a new financial liability (novation). Any differential
between the carrying amount of the extinct liability and the new
liability will be recognised immediately in profit or loss.
If the financial liability is not derecognised, the original effective
interest rate is maintained. A discount/premium is recognised
immediately in profit or loss at the date of modification and is then
spread, using the original effective interest rate, over the residual
lifetime of the instrument.
Starting from the 31 December 2021 financial statements, the term
“Bucket”, which had been used since the transition to IFRS 9 will be
replaced by the term “Stage” in all financial statements.
This is a change in terminology only, with no impacts on the
recognition of credit loss (ECL) adjustments.
NEGATIVE INTEREST ON FINANCIAL ASSETS
AND LIABILITIES
A loan in default (Stage 3) is said to be impaired when one or more
events that have a detrimental effect on the estimated future cash
flows of that financial asset. Evidence that a financial asset is credit-
impaired include observable data about the following events:
In accordance with the IFRS ICs decision in January 2015, negative
interest income (or expenses) on financial assets that do not meet
the definition of revenue within the meaning of IFRS 15 is recognised
as interest expense in the income statement and not deducted from
interest income. The same applies to negative interest expenses
(income) on financial liabilities.
z significant financial difficulty of the issuer or the borrower;
z a breach of contract, such as a default or past due event;
z the lender(s) of the borrower, for economic or contractual reasons
relating to the borrowers financial difficulty, having granted to the
borrower a concession(s) that the lender(s) would not otherwise
consider;
IMPAIRMENT/PROVISIONS FOR CREDIT RISKS
Scope of application
In accordance with IFRS 9, Crédit Agricole Assurances recognises
a loss allowance for expected credit losses (ECLs) on the following
outstanding:
z it is becoming probable that the borrower will enter bankruptcy or
other financial reorganisation;
z the disappearance of an active market for that financial asset
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z financial assets of debt instruments at amortised cost or fair value
through other comprehensive income (items that can be reclassified)
(loans and receivables, debt securities);
because of financial difficulties; or
z the purchase or origination of a financial asset at a deep discount
that reflects the incurred credit losses.
z financing commitments which are not measured at fair value
It may not be possible to identify a single discrete event—instead,
the combined effect of several events may have caused financial
assets to become credit-impaired.
through profit or loss;
z guarantee commitments under IFRS 9 and which are not measured
at fair value through profit or loss;
The defaulting counterparty does not return to a healthy position until
after an observation period to validate that the debtor is no longer in
default (assessed by the Risk Management direction).
z leases receivables under IFRS 16; and
z trade receivables generated by transactions under IFRS 15.
Equity instruments (at fair value through profit or loss or through
other comprehensive income on items that cannot be reclassified)
are not concerned by impairment provisions.
Definition of expected credit losses (“ECLs”)
ECL is defined as the weighted expected probable value of the
discounted credit loss (principal and interest). It represents the
present value of the difference between the contractual cash flows
and the expected cash flows (including principal and interest).
Derivative instruments and other financial instruments measured
at fair value through profit or loss are subject to a calculation
of counterparty risk which is not covered by the ECL model.
This calculation is described in chapter 5 “Risk factors and risk
management” of the Crédit Agricole Assurances Groups Universal
Registration Document.
The ECL approach is designed to anticipate as early as possible the
recognition of expected credit losses.
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Notes to the consolidated financial statements
6
ECL governance and measurement
Each financial instrument is, without exception, assessed for
significant increase. Contagion is not required for the downgrading
of financial instruments of the same counterparty from Stage 1 to
Stage 2. The significant increase assessment must consider the
change in credit risk of the principal debtor without taking account
of any guarantee, including for transactions with a shareholder
guarantee.
The governance of the system for measuring IFRS 9 parameters is
based on the structure implemented as part of the Basel framework.
The Groups Risk Management department is responsible for defining
the methodological framework and supervising the impairment
system.
The Group primarily relies on the internal rating system and the
current Basel processes to generate the IFRS 9 parameters required
to calculate ECLs. The assessment of the change in credit risk
is based on an expected loss model and extrapolation based on
reasonable scenarios. All information that is available, relevant,
reasonable and justifiable, including of a forward-looking nature,
must be retained.
To measure the significant increase in credit risk since initial
recognition, it is necessary to look back at the internal rating and
probability of default at origination.
Origination means the trading date, on which Crédit Agricole
Assurances became bound by the contractual terms of the financial
instrument. For financing and guarantee commitments, origination
means the date on which the irrevocable commitment was made.
The calculation formula includes the probability of default, loss given
default and exposure at default parameters.
For the scope without an internal rating model, the Crédit Agricole
Group applies the absolute threshold of arrears of more than
30 days as the ultimate cut-off point for a significant downgrading
and classification in Stage 2.
ECLs are calculated according to the type of product concerned, i.e.
financial instruments and off-balance sheet instruments.
The 12-month expected credit losses make up a percentage of the
lifetime expected credit losses, and represent the lifetime cash flow
shortfalls in the event of a default during the 12 months following
the end of the reporting period (or a shorter period if the expected
lifetime of the financial instrument is less than 12 months), weighted
by the probability of default within the 12 months.
For outstandings (apart from securities) for which internal rating
procedures have been devised (in particular exposures monitored
using authorised methods), the Crédit Agricole Group believes that
all the information included in the ratings procedures allows for a
more relevant assessment than just the criterion of arrears of more
than 30 days.
Expected credit losses are discounted at the effective interest rate
used for the initial recognition of the financial instrument.
If the increase since origination is no longer observed, impairment
may be reduced to 12-month expected credit losses (Stage 1).
The terms of measurement of ECLs include collateral and other
credit enhancements that are part of the contractual terms and
which Crédit Agricole Assurances does not account for separately.
The estimate of the expected cash flow shortfalls from a guaranteed
financial instrument reflects the amount and timing of the recovery
of the guarantees. In accordance with IFRS 9, the inclusion of
guarantees and sureties does not affect the assessment of the
significant deterioration in credit risk: this is based on the evolution
of the debtors credit risk without taking into account guarantees.
For securities, Crédit Agricole Assurances uses an approach that
consists in applying an absolute level of credit risk, in accordance
with IFRS 9, below which exposures are classified in Stage 1 and
impaired based on 12-month ECLs.
As such, the following rules shall apply for monitoring the significant
increase of securities:
z “Investment Grade” rated securities, at the reporting date, are
classified in Stage 1 and provisions are made based on 12-month
ECL;
Forward-looking macroeconomic data are taken into account in
accordance with a methodological framework applicable at two
levels:
z “Non-Investment Grade” rated securities, at the reporting date,
must be subject to monitoring for significant increase, since
origination, and be classified in Stage 2 (lifetime ECLs) in the event
of significant increase in credit risk.
z at Group level for the determination of a shared framework for the
consideration of forward-looking data in the estimation of probability
of default and loss given default parameters over the transaction
amortisation period;
Relative increase must be assessed prior to the occurrence of an
actual default (Stage 3).
z at the level of each entity in respect of its own portfolios.
DERIVATIVE FINANCIAL INSTRUMENTS
Significant deterioration of credit risk
Classification and measurement
All Group entities must assess, for each financial instrument, the
increase in credit risk from initial recognition at each reporting date.
This assessment of the change in credit risk leads the entities to
classify their exposures into different risk categories (Stages).
Derivative instruments are financial assets or liabilities classified by
default as derivative instruments held-for-trading unless they qualify
for being hedging derivatives.
They are recorded on the balance sheet at their initial fair value on
the trading date.
To assess significant increase, the Group uses a process based on
two levels of analysis:
They are subsequently recognised at their fair value.
z the first level is based on relative and absolute Group criteria and
rules that apply to all Group entities;
At the end of each reporting period, the counterparty of the change
in fair value of derivatives on the balance sheet is recorded:
z the second level is linked to the expert assessment, based on local
forward-looking information, of the risk held by each entity in its
portfolios that may lead to an adjustment in the Group Stage 2
reclassification criteria (switching a portfolio or sub-portfolio to
lifetime ECLs).
z through profit or loss for derivative instruments held-for-trading and
for fair value hedges;
z through other comprehensive income that may be reclassified to
profit or loss for cash flow hedging derivatives and net investments
in foreign operations for the effective portion of the hedge.
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Notes to the consolidated financial statements
Hedge accounting
z cash flow hedge: the change in value of the derivative is
recognised in the balance sheet against a specific account in other
comprehensive income (items that may be reclassified) for the
effective portion, and any eventual ineffective portion of the hedge
is recognised in profit or loss. Profits or losses on the derivative
accumulated in other comprehensive income are then reclassified
to profit or loss when the hedged cash flows occur;
General framework
In accordance with a decision made by the Group, Crédit Agricole
Assurances does not apply the “hedge accounting” provisions of
IFRS 9, as permitted by the standard. All hedging relationships will
continue to be documented in accordance with the rules of IAS 39
until, at the latest, the date on which the text on macro-hedging is
adopted by the European Union. However, the eligibility of financial
instruments to hedge accounting under IAS 39 takes into account
the IFRS 9 principles for the classification and measurement of
financial instruments.
z hedge of a net investment in a foreign operation: the change in
value of the derivative is recognised in the balance sheet against
a translation adjustment account in other comprehensive income
(items that may be reclassified) and the ineffective portion of the
hedge is recognised in profit or loss.
Under IFRS 9, and given the IAS 39 hedging principles, debt
instruments at amortised cost or at fair value through other
comprehensive income (items that may be reclassified) are eligible to
fair value hedging and cash flow hedging.
Where the conditions for benefiting from hedge accounting are no
longer met, the following accounting treatment must be applied
prospectively, except in case of disappearance of the hedged
element:
Documentation
z fair value hedge: only the derivative instrument continues to
be revalued through profit or loss. The hedged item is wholly
accounted for according to its classification. For debt instruments at
fair value through other comprehensive income (items that may be
reclassified), changes in fair value subsequent to the ending of the
hedging relationship are recorded in other comprehensive income
in their entirety. For hedged items valued at amortised cost, which
were interest rate hedged, the revaluation adjustment is amortised
over the remaining life of those hedged items;
Hedging relationships must comply with the following principles:
z fair value hedges are intended to provide protection from exposure
to changes in the fair value of an asset or a liability that has been
recognised, or of a firm commitment that has not been recognised,
attributable to the risk(s) hedged and that may have an impact in
profit or loss (for instance, the hedging of all or some changes in fair
value caused by the interest rate risk of a fixed-rate debt);
z cash flow hedges are intended to provide protection from exposure
to changes in the future cash flows of an asset or liability that
has been recognised, or of a transaction considered to be highly
probable, attributable to the risk(s) hedged and that could (in the
event of a planned transaction not carried out) have an impact in
profit or loss (for instance, the hedging of changes in all or some of
the future interest payments on a floating-rate debt);
z cash flow hedge: the hedging instrument is measured at fair
value through profit or loss. The amounts accumulated in other
comprehensive income for the effective portion of the hedge remain
in other comprehensive income until the hedged flows of the hedged
item affect profit or loss. For interest rate hedged instruments, profit
or loss is affected as interests are paid. In practice, the revaluation
adjustment is amortised over the remaining life of those hedged
items;
z net investment hedges in foreign operations are intended to
provide protection against the risk of unfavourable changes in fair
value associated with the foreign exchange risk of an investment
carried out abroad in a currency other than the euro, Crédit Agricole
Assurances’ presentation currency.
z hedge of a net investment in a foreign operation: the amounts
accumulated in other comprehensive income for the effective
portion of the hedge remain in other comprehensive income as long
as the net investment is held. Profit or loss is affected when the net
investment in a foreign operation exits the scope of consolidation.
Hedges must also meet the following criteria in order to be eligible
for hedge accounting:
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Embedded derivatives
z the hedging instrument and the hedged item must be eligible;
An embedded derivative is the component of a hybrid contract that
meets the definition of a derivative product. This definition applies
only to financial liabilities and non-financial contracts. The embedded
derivative must be accounted for separately from the host contract if
the following three conditions are met:
z there must be formal documentation from inception, primarily
including the individual designation and characteristics of the
hedged item, the hedging instrument, the nature of the hedging
relationship and the nature of the hedged risk;
z the effectiveness of the hedge must be demonstrated, at inception
z the hybrid contract is not measured at fair value through profit or
and retrospectively, by testing performed at each reporting date.
loss;
Further details on the Groups risk management strategy and
its application are presented in Chapter 5 “Risk factors and risk
management” of the Crédit Agricole Assurances Groups Universal
Registration Document.
z the embedded component taken separately from the host contract
has the characteristics of a derivative;
z the characteristics of the derivative are not closely related to those
of the host contract.
Measurement
The main hybrid financial investments held by Crédit Agricole
Assurances at 31 December 2021 are some EMTN and convertible
bonds. If the characteristics of the derivative are not closely linked to
those of the host contract, Crédit Agricole Assurances has elected
to recognise these instruments at fair value through profit or loss,
their embedded derivatives are thus not accounted for separately.
The re measurement of the derivative at fair value is recorded in the
financial statements as follows:
z fair value hedge: the change in value of the derivative is recognised
in profit or loss symmetrically with the change in value of the hedged
item in the amount of the hedged risk. Only the net amount of any
ineffective portion of the hedge appears in profit or loss;
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
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DETERMINATION OF THE FAIR VALUE OF FINANCIAL
INSTRUMENTS
Level 2 is composed of:
z stocks and bonds quoted in an inactive market or not quoted in
an active market but for which the fair value is established using a
valuation methodology usually used by market participants (such
as discounted cash flow techniques or the Black & Scholes model)
and based on observable market data;
When determining the fair value of financial instruments observable
inputs must be prioritised. It is presented using the hierarchy defined
in IFRS 13.
IFRS 13 defines fair value as the price that would be received to sell an
asset or paid to transfer a liability in an ordinary transaction between
market participants, on the principal or the most advantageous
market, at the measurement date.
z instruments that are traded over the counter, the fair value of which
is measured with models using observable market data, i.e. derived
from various independently available external sources which can be
obtained on a regular basis. For example, the fair value of interest
rate swaps is generally derived from the yield curves of market
interest rates as observed at the reporting date.
Crédit Agricole Assurances considers that the best evidence of fair
value is reference to quoted prices published in an active market.
When such quoted prices are not available, fair value is determined
using valuation techniques that maximise the use of relevant
observable data and minimise the use of unobservable data.
When the models used are based notably on standard models and
observable market data (such as interest rate yield curves or implied
volatility surfaces), the day one gain or loss resulting from the initial
fair value measurement of the related instruments is recognised in
profit or loss at inception.
Counterparty risk on derivative instruments
Crédit Agricole Assurances incorporates into fair value the
assessment of counterparty risk for derivative assets (credit valuation
adjustment or CVA) and, using a symmetrical treatment, the non-
performance risk for derivative liabilities (Debit Valuation Adjustment
or DVA or own credit risk).
Level 3: fair value that is measured using significant
unobservable inputs
For some complex market instruments that are not traded in an active
market, fair value measurement is based on valuation techniques
using assumptions that cannot be observed on the market for an
identical instrument. These instruments are disclosed within Level 3.
The CVA makes it possible to determine the expected losses due
to the counterparty from the perspective of Crédit Agricole Group,
and DVA, the expected losses due to Crédit Agricole Group from the
perspective of the counterparty.
Crédit Agricole Assurances mainly classifies within Level 3 units in
venture capital funds and unlisted equity securities.
The CVA/DVA calculation relies on an estimate of expected losses
from the probability of default and the loss given default. The
methodology used maximizes the use of observable market inputs. It
is primarily based on market data such as registered and listed Credit
Default Swaps (or Single Name CDS) or index CDS in the absence
of registered CDS on the counterparty. In certain circumstances,
historical default data may also be used.
Valuation methodologies and models used for financial instruments
that are disclosed within Levels 2 and 3 incorporate all factors that
market participants would consider in setting a price. They shall
be beforehand validated by an independent control. The fair value
measurement of these instruments notably includes liquidity risk and
counterparty risk.
OFFSETTING OF FINANCIAL ASSETS AND FINANCIAL
LIABILITIES
Fair value hierarchy
The standard classifies fair value into three levels based on the
observability of inputs used in the evaluation.
In accordance with IAS 32, Crédit Agricole Assurance offsets a
financial asset and a financial liability and reports the net amount
when, and only when, it has a legally enforceable right to offset the
amounts reported and intends either to settle on a net basis, or to
realise the asset and settle the liability simultaneously.
Level 1: fair value corresponding to quoted prices
(unadjusted) in active markets
Level 1 is composed of financial instruments that are directly quoted
in active markets for identical assets and liabilities that Crédit
Agricole Assurances can access at the measurement date. These
are, notably, stocks and bonds quoted in active markets (such as the
Paris Stock Exchange, the London Stock Exchange or the New York
Stock Exchange, etc.), fund securities quoted in an active market
and derivatives traded on an organised market, in particular futures.
The derivative instruments and the repurchase agreements handled
with clearing houses that meet the two criteria required by IAS 32 are
subject to offsetting on the balance sheet.
INVESTMENT INCOME NET OF INVESTMENT EXPENSES
This heading of the income statement includes all the income and
expenses linked to the investments of insurance companies. It is
detailed as follows.
A market is regarded as being active if quoted prices are readily
and regularly available from a stock exchange, broker, dealer, pricing
service or regulatory agency, and those prices represent actual and
regularly occurring market transactions on an arms length basis.
Investment income
This heading includes:
Level 2: fair value measured using directly or indirectly
observable inputs other than those in Level 1
z dividends received on equity instruments classified in the categories
of financial assets at fair value through profit or loss and at fair
value through other comprehensive income (items that cannot be
reclassified);
The inputs used are observable either directly (i.e. prices) or indirectly
(derived from prices) and generally consist of data from outside Crédit
Agricole Assurances, which are publicly available or accessible and
based on a market consensus.
z interests received and accrued on fixed-income securities and
loans and receivables;
z amortisation of premiums and discounts on amortisable securities;
z interest income on securities received under repurchase
agreements;
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
z other investment income, notably corresponding to commissions
on financial services, rental income from investment properties and
foreign exchange gains;
INSURANCE CONTRACTS (IFRS 4)
CONTRACT CATEGORIES
Contracts issued by the Groups insurance companies can be
divided into two main categories:
z the share in the net income of entities accounted for under the
equity method.
z insurance contracts and investment contracts with discretionary
participation features, which fall under IFRS 4;
Investment expenses
This heading includes:
z investment contracts without discretionary participation features,
which fall under IFRS 9.
z interest expenses on securities loaned under repurchase
agreements;
Insurance contracts
z investment management expenses, including directly incurred
expenses (commissions on financial services) or expense by
function;
These are contracts under which the insurer accepts significant
insurance risk from another party, the policyholder, by agreeing to
compensate the policyholder or another beneficiary if a specified
uncertain future event, the insured event, adversely affects the
policyholder or another beneficiary.
z other investment expenses (foreign exchange losses);
z charges and interests relating to the issuance of debt instruments.
An insurance risk is defined as a risk other than financial risk, while
financial risk is the risk of a potential future change in an interest
rate, financial instrument price, commodity price, foreign exchange
rate or another non-financial variable provided that it is not specific
to one of the parties to the contract (otherwise it would qualify as an
insurance risk).
Gains and losses on investments net of reversals
of impairment and depreciation
This heading records net gains on the disposal of securities measured
at amortised cost and fair value through other comprehensive
income (items that can be reclassified), and real estate assets.
For Crédit Agricole Assurances, for each portfolio of contracts
grouped according to uniform characteristics, the significant nature
of an insurance risk is analysed on the basis of a representative
individual contract. The existence of a scenario (having commercial
substance) under which the insurer would be required to pay to
the policyholder significant benefits, that is to say amounts that
significantly exceed those that would be paid if no insured event
occurred, constitutes a significant insurance risk for all contracts of
a uniform portfolio, regardless the likelihood of the scenario arising.
Insurance risk may therefore be significant whereas the pooling of
risks within a portfolio minimises the probability of a significant loss
compared to the portfolio as a whole.
Change in fair value of investments recognised at fair value
through profit or loss
This heading particularly includes the following profit or loss items:
z positive and negative value adjustments (unrealised gains and
losses) of assets backing unit-linked contracts;
z other changes in the fair value of assets and liabilities recognised at
fair value through profit or loss;
z realised gains and losses on financial assets at fair value through
profit or loss;
z changes in fair value and income on disposal or termination of
derivative instruments not forming part of a fair value or cash flow
hedge.
The main insurance risks are mortality (death benefits), longevity (life
benefits, for example life-contingent annuities), morbidity (disability
benefits), incapacity, illness (medical benefits) or unemployment for
individuals, or third-party liability and damages to property.
This heading also includes the ineffective portion resulting from
hedging relationships.
6
Investment contracts with discretionary participation features
Change in investments impairment
Contracts which do not expose the insurer to a significant insurance
risk are classified as investment contracts.
This heading includes impairment variations of debt instruments
recognised at fair value through other comprehensive income (items
that can be reclassified) and at amortised cost, and real estate
assets.
They are considered investment contracts with discretionary
participation features if they grant the policyholder the right to
receive, in addition to guaranteed benefits, additional benefits:
FINANCING COMMITMENTS AND GUARANTEES GIVEN
z that are likely to represent a significant portion of total contractual
Financing commitments that are not designated as assets at fair value
through profit or loss or not considered as derivative instruments
within the meaning of IFRS 9 are not recognised on the balance
sheet. They are, however, subject to impairment in accordance with
the provisions of IFRS 9.
benefits;
z whose amount or timing is contractually at the discretion of the
insurer;
z and that are contractually based on the performance of a specified
pool of contracts or type of contract, the realised and/or unrealised
investment returns on a specified pool of assets held by the issuer
or the net income of the company, fund or an entity other than that
issuing the contract.
A financial guarantee contract is a contract under which the issuer
must make specific payments to reimburse the holder for a loss
incurred due to a specific debtors failure to make a payment when
due under the initial or amended terms of a debt instrument.
Financial guarantee contracts are initially recognised at fair value
then subsequently at the higher of:
z the amount of the loss allowance for expected credit losses
determined in accordance with the provisions of the “Impairment”
section of IFRS 9; or
z the amount originally recognised less, where applicable, the sum
of income recognised in accordance with the principles of IFRS 15
“Revenue from Contracts with Customers”.
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Investment contracts with discretionary participation features,
are primarily euro-denominated savings contracts. In the event
of a multi-fund contract, where the policyholder has the option
of transferring at any time all or some of his savings into a euro-
denominated fund with discretionary participation features (under
conditions that are not likely to impede such arbitrations), the Crédit
Agricole Assurances Group considers that the contract as a whole
is a contract with discretionary participation features, whether or not
this option has been exercised by the policyholder.
to the chosen parameters are likely to significantly affect the value
of these provisions at the closing date; this is particularly relevant
for long-term insurance categories for which the uncertainty
inherent in forecasting is generally greater. These parameters are
linked, inter alia, to the uncertainty surrounding the qualification and
quantification of losses, the scales (tables and rates) that will be
applied to determine compensation and the probability of withdrawal
in favour of an annuity in cases involving physical injury. For the
Crédit Agricole Assurances Group, this affects insurance categories
covering automotive civil liability, general civil liability, personal
accident guarantees and medical professional liability.
Investment contracts without discretionary participation
features
Premium and claims reserves may be complemented, where
appropriate, by an unexpired risks reserve when unearned premiums
do not cover the cost of the claims covered and associated costs for
the period covered by such premiums, or by a reserve for increasing
risks where, for long-term contracts relating to closed groups, the
cost of future risk exceeds the amount of future premiums.
Contracts sold by insurance companies which do not fit into either
of the above categories are financial contracts without discretionary
participation features.
ACCOUNTING FOR INSURANCE CONTRACTS AND
INVESTMENT CONTRACTS WITH DISCRETIONARY
PARTICIPATION FEATURES
A provision for increased risks may be required with respect to
insurance against illness and disability risks when premiums
are constant. It is equal to the difference in the present value
of commitments entered into by the insurer and policyholders
respectively (article R. 343-7 5 of the Code des assurances (French
Insurance Code). Its calculation relies on a continuous update of
biometric databases (probability of becoming dependent, duration
of care, etc.). For the main long-term care products, the discount
rate used for the valuation of the provision for increasing risks has
a ceiling identical to that used in life insurance, i.e. the lowest rate
between 3.5% and 60% of the average government bond rate.
As authorised under IFRS 4, insurance contracts and investment
contracts with discretionary participation features are accounted
for using principles adopted by Crédit Agricole Assurances in
accordance with French consolidation standards (ANC n°2020-01
regulation), with the exception of specific provisions introduced by
IFRS 4 for equalisation reserves, shadow accounting and the liability
adequacy test.
Technical liabilities on insurance contracts and investment
contracts with discretionary participation features
Non-life insurance
A supplement to the mathematical provision of annuity of long-term
care products is constituted in order to cover the risk of technical
drift linked to the payment of long-term care annuities during service.
The technical reserves of non-life insurance contracts include:
z reserves for claims, to cover the total cost of claims incurred but
not yet paid;
Financial contracts with discretionary participation features
z reserves relating to the acquisition of premiums (mainly provisions
for unearned premiums), allowing for the recognition of premiums
relating to risks hedged over the course of a financial year as
earnings for said year, and therefore to carry forward the portion
of premiums written over the course of the year for a risk hedging
period subsequent to the current financial year.
Technical reserves on life insurance contracts and investment
contracts with discretionary participation features correspond to the
difference in the present value of the commitments of the insurer and
those of the policyholder. Reserves are calculated using actuarial
methods including assumptions on premiums, performance of
financial assets, redemption rate and changes in general expenses.
In the particular case of unit-linked contracts, the value of savings
recognised as liabilities is based on the value of the financial assets
(the investment units) held under the contracts. Revaluations of
assets and liabilities on unit-linked contracts are recognised in profit
or loss, where they cancel each other out.
Claims reserves result on the one hand from a case-by-case
analysis of reported claims which have not been settled, and on the
other hand from an estimate of late claims, that have occurred but
have not yet been reported or that have been reported but whose
valuation may be subject to a subsequent change. These reserves
are reduced by projected recoveries to be collected, which are
estimated from the collection pace of previous years, and increased
by a reserve for claims management costs, aimed at covering future
management costs of claims reported but not closed at the closing
date. Claims reserves are not discounted, with the exception of
reserves for incapacity and disability annuities.
Where contracts carry a significant risk of mortality (or longevity) they
are also calculated with reference to regulatory mortality tables or
experience tables, where these are considered more prudent. More
particularly, where a minimum guaranteed death benefit is included in
a unit-linked contract, guaranteeing the beneficiary at least the initial
capital investment irrespective of changes in the value of units held,
this is subject to a reserve determined from an economic method
(stochastic scenarios). Life insurance reserves are discounted
using the technical interest rate (guaranteed minimum interest rate,
regulatory capped).
Provisions for Incurred But Not Reported (“IBNR”) claims correspond
to an estimation of expenditure on claims that arose during the
financial year but have yet to be declared and, where applicable,
to an additional assessment of the provision determined on a case-
by-case basis. They are determined through, on the one hand, the
application of deterministic statistical methods based on historical
data and, on the other hand, the use of actuarial assumptions
drawing upon expert opinion to estimate total expenditure. Changes
Where fees on premiums, assets managed or financial products
prove to be insufficient to cover future management costs, Crédit
Agricole Assurances records a reserve for management costs. This
is determined by dividing the portfolio into homogenous categories
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of contract, in accordance with the provisions of article 142–6 of
ANC regulation 2015-11 relating to annual accounts of insurance
companies. Projected accounts for each category are based on
prudent assumptions as stated in the regulatory texts (surrender
rate, rate of financial return, unitary management cost) and there is
no offsetting between onerous and profitable categories. In 2017,
in a context of persistently low interest rates, it was decided to
reassess the measurement model and assumptions, which led to
the recognition of a reserve.
Lastly, sensitivity tests on the ability to capitalise the deferred
participation asset are also carried out, notably in the event of a
uniform increase in policy redemptions applied to the redemption
rates resulting from scenarios similar to those drawn up by the
Autorité de contrôle prudentiel et de résolution, or an additional fall in
equity and real estate markets.
Liability adequacy test
In accordance with IFRS 4, Crédit Agricole Assurances ensures
at the end of each reporting period that the liabilities of insurance
contracts and investment contracts with discretionary participation
features (net of related deferred acquisition costs and related
intangible assets) are adequate in the light of future estimated cash
flows.
Lastly, a participation reserve is recorded where returns exceeding
the guaranteed minimum are allocated, by contract or regulation,
to policyholders or other subscribers to individual or collective
contracts but have not been paid to them during the accounting
period. Where required, this reserve is completed by the deferred
participation resulting from the application of the shadow accounting
principle.
The liability adequacy test to be applied for this assessment must
meet the following minimum requirements set out in the standard:
z consideration of all contractual cash flows, and of related cash
flows such as claims handling costs, commissions as well as cash
flows resulting from embedded options and guarantees;
Application of shadow accounting and deferred participation
Insurance contracts and investment contracts with discretionary
participation features are subject to “shadow accounting” in
accordance with the option available under IFRS 4. Shadow
accounting consists in recognising in a deferred participation
account the share of positive or negative revaluations of financial
assets backing these contracts, together with certain consolidation
entries (e.g. elimination of liquidity risk reserve) that, potentially, go
to policyholders.
z if the test shows that liabilities are inadequate, the entire deficiency
is recognised in profit or loss.
The groups life insurance companies test the adequacy of their
liabilities using an approach that can be stochastic or deterministic
depending on the entities. The test is performed on product families
with uniform characteristics. At each legal entity level, the resulting
estimates of future cash flows are compared with the value of all
mathematical reserves concerned in the balance sheet, to which the
deferred participation attributed to the product families concerned
is added. In the event that the result of the estimates is higher than
this sum, an additional reserve is recognised through profit or loss.
In addition, ANC n°2020-01 regulation includes provisions for the
recognition of deferred participations, mandatorily for deferred
participation liabilities and within the limits of the recoverable amount
for deferred participation assets.
This deferred participation is recorded as a liability (technical liabilities
on contracts) or an asset, with a balancing entry in profit or loss or
in other comprehensive income similarly to the unrealised gains or
losses on the assets to which it relates.
The groups non-life insurance companies perform an annual test
based on “best estimate” claims reserves. This test covers all
claims reserves, including incurred but not reported claims reserves,
additional reserves for commutation to annuities and reserves for
claims management costs. The analysis is carried out on the basis
of data gross of reinsurance, by risk segment and financial year of
occurrence.
For Predica savings contracts, the deferred participation rate is
measured prospectively on the basis of studied scenarios, consistent
with the management directions of the company; it is updated only
when significantly varying.
The “best estimate” claims reserves are calculated without
discounting and prudential margin and correspond to the probable
value of expenditure necessary to settle all outstanding claims. They
are compared to accounting claims reserves, gross of reinsurance.
Should the estimates exceed the recognised amounts, an additional
reserve would be recognised through profit or loss.
In the case of net unrealised losses, a deferred participation asset is
only recognised if its imputation, by entity, against future participations
is highly probable. This is most notably the case if the deferred
participation asset can be deducted from future participations,
either directly by deducting it from deferred participation liabilities
recognised as a result of gains on future disposals, or indirectly by
being recovered on the future sums paid to policyholders.
6
In addition, where a reserve for insufficiency of premiums is
recognised in local accounts (in France an unexpired risks reserve),
this is maintained in the consolidated accounts.
In case of recognition of a deferred participation asset, recoverability
tests are carried out in accordance with the CNC recommendation
of 19 December 2008. They are based:
Recognition of revenue on insurance contracts and
investment contracts with discretionary participation features
z firstly, on analyses of the liquidity of the company; these demonstrate
the companys ability to mobilise resources to meet its obligations
and its ability to hold assets with unrealised losses even in the event
of a decline in new premium production. The tests are carried out
with and without new production;
Premiums
Revenue on life insurance contracts and investment contracts with
discretionary participation features corresponds to premiums on
contracts in force during the accounting period, net of cancellations
and corrected for premiums to be written for the share to be earned
in subsequent periods.
z secondly, on a comparison between the average value of future
benefits valued using an internal model that replicates the
management decisions of the company and the value of the asset
supporting the market value of its obligations; this illustrates the
ability of the company to honour its obligations.
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6
Revenue on non-life insurance contracts corresponds to written
premiums excluding taxes, gross of reinsurance, net of cancellations,
reductions and rebates, changes in premiums not yet written and
changes in premiums to be cancelled. Written premiums adjusted
for changes in unearned premiums reserves constitute earned
premiums.
Accepted reinsurance
Accepted reinsurance is recognised treaty by treaty, on the basis of
information provided by the cedants, or estimated in the event of
receipt of incomplete information. Accepted reinsurance contracts
are recognised as direct insurance contracts.
No reinsurance contract incorporates characteristics (such as the
absence of risk transfer) that would result in its qualification as an
investment contract covered by IFRS 9.
Claims expenses
Claims expenses relating to insurance contracts and investment
contracts with discretionary participation features include:
Securities given or received as collateral for reinsurance operations
are recorded in the table of commitments given and received.
z all benefits as soon as they are settled to the beneficiary;
z technical interests and profit participation that can be included in
Provisions (other than insurance activities)
these benefits;
In accordance with IAS 37, Crédit Agricole Assurances identifies
obligations (legal or constructive) resulting from a past event, where
it is probable that an outflow of resources will be required to settle
the obligation, whose timing and amount are uncertain but can be
reliably estimated. Such estimates are discounted where the effect
of doing so is material.
z changes in technical reserves;
z all costs incurred as part of the management and settlement of
these benefits.
Claims expenses relating to non-life insurance contracts primarily
include benefits and costs paid, together with changes in claims
reserves. Claims correspond to claims net of recoveries for the
period, and to annuity payments. They also include costs and
commissions relating to claims handling and settlement.
Therefore, Crédit Agricole Assurances recognises provisions which
cover, in particular:
z operating risks;
z employee benefits (see following section);
z legal claims and risks;
ACCOUNTING FOR INVESTMENT CONTRACTS WITHOUT
DISCRETIONARY PARTICIPATION FEATURES
This class of investment contracts corresponds to financial liabilities
and is covered by IFRS 9. They concern primarily unit-linked contracts
without minimum guarantee and without the option of transfer to an
investment contract with discretionary participation features.
z tax risks (excluding income tax).
The valuation of these provisions relies on judgment and corresponds
to the managements best estimate, given information available at
the end of the reporting period.
In accordance with IFRS 9, liabilities relating to these contracts
are recognised as deposits. Thus premiums received and benefits
paid, net of fees deducted by the insurer, are recognised directly on
the balance sheet. The only items recognised in profit or loss are
revenues and expenses relating to the acquisition and management
of contracts.
Employee benefits (IAS 19)
In accordance with IAS 19, employee benefits are divided into four
categories:
z short-term employee benefits such as salaries, social security
contributions, paid annual leave, profit sharing and bonuses, if
payable within twelve months after the end of the reporting period
in which the related services were rendered;
Liabilities relating to unit-linked contracts are valued and recognised
with reference to the value of financial assets (investment units)
backing these contracts at the end of the reporting period.
Revaluations of assets and liabilities on unit-linked contracts have
no effect in profit or loss. This rule applies to all unit-linked contracts,
whether they qualify as insurance contracts under IFRS 4 (for
example if they include a guaranteed death benefit), investment
contracts with discretionary participation features (for example,
in a multi-funds investment contract, where they include a clause
allowing an arbitration to an investment contract with discretionary
participation features), or investment contracts without discretionary
participation features.
z post-employment benefits, which are themselves classified into
the two categories described thereafter: defined benefit plans and
defined contribution plans;
z other long-term employee benefits (long-service awards, bonuses
and compensation payable more than twelve months after the end
of the reporting period);
z termination benefits.
Post-employment benefits
REINSURANCE OPERATIONS
Defined benefit plans
Presentation of direct business and ceded reinsurance
At the end of each reporting period, Crédit Agricole Assurances
determines its retirement benefits and similar benefits together with
all other post-employment benefits granted to employees that fall
into the defined benefit plans category.
Premiums, claims and reserves are recognised gross of ceded
reinsurance. The share of ceded reinsurance, determined based
on reinsurance treaties, is identified in the income statement under
separate items for ceded reinsurance income and expense.
In accordance with IAS 19, these obligations are measured using
the Projected Unit Credit Method on the basis of a set of actuarial,
financial and demographic assumptions. This method consists in
attributing a unit of benefit entitlement to each period of service of
the employee. This unit is calculated on the basis of the discounted
present value of the future benefit.
The share of reinsurers in technical liabilities is recognised as an
asset in the balance sheet.
No reinsurance contract falls under the scope of IFRS 9.
Calculations of retirement benefits and future employee benefits are
based on assumptions regarding the discount rate, the employee
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turnover rate, the rate of salary and social security costs increase,
drawn up by the management (see note 9.3).
not have sufficient assets to provide all the benefits corresponding
to services rendered by employees during the current and prior
reporting years. As a result, Crédit Agricole Assurances has no
liabilities in this respect other than the contributions to be paid for
the past reporting period (see note 9.2).
Discount rates are determined based on the average duration
of the obligation, that is to say the unweight average of durations
calculated between the date of valuation and the date of payment
weighted for employee turn-over assumptions. The underlying used
is the discount rate in reference to the iBoxx AA index.
OTHER LONG-TERM EMPLOYEE BENEFITS
Other long-term employee benefits are employee benefits, other
than post-employment benefits and termination benefits, but not
fully due to employees within twelve months after the end of the
reporting period in which the related services were rendered.
In accordance with IAS 19, Crédit Agricole Assurances recognises
all actuarial gains or losses in non recyclable other comprehensive
income. Actuarial gains and losses consist of adjustments relating to
experience (difference between the estimated and actual result) and
the effect of changes made to actuarial assumptions.
This particularly concerns bonuses and other deferred compensation
paid twelve months or more after the end of the reporting period
in which they were acquired, but which are not indexed on equity
instruments.
The expected rate of return on plan assets is determined on the
basis of the discount rates used to measure the defined benefit
obligation. The difference between the expected return and the
actual return on plan assets is recognised in non recyclable other
comprehensive income.
The measurement method is similar to that used by the Group for
post-employment benefits falling under the defined benefit plans
category.
The amount of the defined benefit liability is equal to the present value
of the defined benefit obligation at the reporting date, calculated
according to the actuarial method recommended by IAS 19; less,
where appropriate, the fair value of the plan assets held to cover this
obligation. Such assets may be represented by a qualifying insurance
policy issued by an insurer that is not a related party. Where the
obligation is entirely covered by a policy corresponding exactly, in
its amount and period, to all or part of the benefits to be paid under
the plan, the fair value of this policy is considered to be that of the
corresponding obligation (that is, the amount of the corresponding
actuarial liability). In the particular case where obligations are covered
by an insurance policy issued by a consolidated entity, they are not
offset in liabilities by the associated assets, which are recognised
separately as assets.
Share-based payments (IFRS 2)
IFRS 2 Share-based payments specifies the measurement of share-
based payment transactions in the income statement and balance
sheet of the company. This standard applies to transactions entered
into with employees and more precisely to:
z equity-settled share-based payment transactions;
z cash-settled share-based payment transactions.
Share-based payment plans initiated by Crédit Agricole Assurances
Group that are eligible for IFRS 2 are mainly transactions settled
in equity instruments (stock options, free share allocation plans,
variable compensation settled in indexed cash or in shares, etc.).
For non-covered obligations,
a provision aimed at covering
Granted options are measured at grant date at their fair value mainly
according to the Black & Scholes model. These are recognised as
expenses under the heading “staff costs” with an ongoing balancing
entry in an equity account over the vesting period.
termination benefits is recognised as a liability under the heading
“Provisions”. This provision equals the amount of the obligations
relating to employees of entities within the Crédit Agricole Assurances
Group, in service at the end of the reporting period and covered by
the Collective Employment Agreement of the Crédit Agricole Group
that came into force on 1 January 2005.
The expense relative to share-based payment plans settled in
Crédit Agricole S.A. equity instruments is recognised in the financial
statements of the entities employing the plan beneficiaries. The
impact is recognised in staff costs against an increase in consolidated
reserves (Group share).
A provision aimed at covering the cost of early departures is also
included under the heading “Provisions”. This provision covers the
present value of the additional cost resulting from the various early
departure agreements signed by Crédit Agricole Group entities
which allow employees reaching the required age to be exempt from
their service.
6
Current and deferred tax (IAS 12)
In accordance with IAS 12, income tax includes all taxes based on
income, whether current or deferred.
Lastly, supplementary retirement obligations, which generate
obligations for the companies concerned, are subject to provisions
determined from the actuarial debt representing these obligations.
These provisions are also recognised as liabilities on the balance
sheet under the heading “Provisions” (see note 9.3).
IAS 12 defines the current tax liability as “the amount of income taxes
payable (recoverable) in respect of the taxable profit (tax loss) for a
period”. Taxable profit is the profit (loss) for a period determined in
accordance with the rules established by the taxation authorities.
The taxation rates and rules applicable for the determination of the
current tax liability are those in force in each of the countries in which
entities of Crédit Agricole Assurances Group are based.
The accounting implications of the April 2021 IFRS IC decision on
the attribution of post-employment benefits to periods of service
for defined benefit plans are specified in the section “Applicable
standards and comparability” of this note.
The current tax liability includes all income taxes, payable or
recoverable, whose payment is not subject to the completion of
future transactions, even if payment is spread over several periods.
Defined contribution plans
There are various mandatory retirement plans to which “employer”
companies contribute. Plan assets are managed by independent
organisations and the contributing companies have no legal or
constructive obligation to pay additional contributions if the plans do
The current tax liability must be recognised as a liability until it is paid.
If the amount already paid in respect of current and prior periods
exceeds the amount due for these periods, the excess shall be
recognised as an asset.
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In addition, certain transactions conducted by Crédit Agricole
Assurances may have tax consequences not taken into account in
the determination of the current tax liability. Differences between the
carrying amount of an asset or liability and its tax base are defined
by IAS 12 as temporary differences.
Deferred tax assets and liabilities are offset against each other if,
and only if:
z Crédit Agricole Assurances has a legally enforceable right to offset
current tax assets against current tax liabilities; and
z the deferred tax assets and the deferred tax liabilities relate to
The standard requires the recognition of deferred tax assets and
liabilities in the following cases:
income taxes levied by the same taxation authority:
z either on the same taxable entity,
z a deferred tax liability shall be recognised for all taxable temporary
differences between the carrying amount of an asset or liability and
its tax base, except to the extent that the deferred tax liability arises
from:
z or on different taxable entities which intend either to settle current
tax liabilities and assets on a net basis, or to realise the assets
and settle the liabilities simultaneously, in each future period in
which significant amounts of deferred tax liabilities or assets are
expected to be settled or recovered.
z the initial recognition of goodwill,
z the initial recognition of an asset or a liability in a transaction that
is not a business combination and affects neither accounting
profit nor taxable profit (tax loss) at the transaction date;
Tax risks relating to income tax result in the recognition of a current
tax receivable or liability when the probability of receiving the asset
or paying the liability is considered more likely than not. These risks
are also taken into account in evaluating current and deferred tax
assets and liabilities.
z a deferred tax asset shall be recognised for all deductible temporary
differences between the carrying amount of an asset or liability and
its tax base, to the extent that it is probable that a taxable profit will
be available against which these deductible temporary differences
can be allocated;
Interpretation IFRIC 23 concerning the valuation of uncertain tax
positions applies if an entity has identified one or more uncertainties
about the positions taken concerning its taxes. It also provides
clarification on making estimates:
z a deferred tax asset shall also be recognised for the carry-forward
of unused tax losses and unused tax credits to the extent that it is
probable that future taxable profit will be available against which the
unused tax losses and unused tax credits can be allocated.
z analysis must be based on 100% detection by the tax authorities;
z the tax risk must be recognised in liabilities if it is more likely than
unlikely that the tax authorities will question the treatment applied,
for an amount reflecting managements best estimate;
The tax rates used are those applicable in each country.
Deferred tax assets and liabilities are not discounted to present value.
z if the probability of repayment by the tax authorities is more than
When taxable, unrealised capital gains on securities do not generate
taxable temporary differences between the carrying value of the
asset and the tax base. They do not therefore give rise to the
recognition of deferred taxes. Where the securities in question are
classified in the category of financial assets at fair value through other
comprehensive income, unrealised gains or losses are recognised in
equity. Thus, the actual tax expense or tax reduction incurred by
Crédit Agricole Assurances in relation to these unrealised gains or
losses is reclassified by deduction of the latter.
50%, a receivable should be recognised.
Tax credits on income from receivables and securities portfolios,
when effectively used in the settlement of income tax due for the
reporting period, are recognised under the same heading as the
income to which they relate. The corresponding tax expense is
maintained under the “Income tax” heading in the income statement.
Foreign currency transactions (IAS 21)
On the reporting date, assets and liabilities denominated in foreign
currencies are translated into euros, the Crédit Agricole Assurances
Groups operating currency.
In France long-term capital gains on the sale of equity investments, as
defined by the General Tax Code, are exempt from corporate income
tax; with the exception of 12% of long-term capital gains that are
taxed at the normally applicable rate. Accordingly, unrealised gains
recognised at the end of the year generate a temporary difference
requiring the recognition of deferred tax on this share.
In accordance with IAS 21, a distinction is made between monetary
(e.g.: debt instruments) and non-monetary items (e.g.: equity
instruments).
Under IFRS 16 Leases, a deferred tax liability is recognised on the
right of use and a deferred tax asset on the rental debt for leases for
which the Group is a lessee.
Foreign-currency denominated monetary assets and liabilities are
translated at the closing rate. The resulting translation adjustments
are recorded in the income statement. There are three exceptions
to this rule:
Current and deferred tax are recognised in net income for the
financial year, unless the tax arises from:
z for debt instruments at fair value through other comprehensive
income, the component of the foreign exchange difference relating
to the amortised cost is recognised through profit or loss; the rest
is recognised in other comprehensive income (items that can be
reclassified);
z either a transaction or event which is recognised directly in other
comprehensive income, in the same or a different period, in which
case it is directly credited or debited in other comprehensive
income;
z on items that qualify as hedging instruments in a cash flow hedge
or that are part of a net investment in a foreign operation, exchange
differences are recognised in other comprehensive income (items
that can be reclassified);
z or a business combination.
z for financial liabilities designated at fair value through profit or loss,
the exchange differences linked to credit risk fair value variations
are recognised in other comprehensive income (items that cannot
be reclassified).
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Notes to the consolidated financial statements
The treatment of non-monetary items varies according to the
accounting treatment of these items before conversion:
In France, the term used for the “3/6/9” commercial leases is generally
nine years with an initial non-cancellable period of three years. When
the lessee deems that it is reasonably certain that it will not exercise
the exit option after three years, the Group principle applicable to
open-ended or automatically renewable contracts (i.e. first exit
option after five years) will be applied to French commercial leases
in most cases, on the lease commencement date. This means that
the term will be estimated at six years. The Group principle (first exit
option after five years) may not be applied in some specific cases,
such as a lease where intermediate exit options have been waived
(for example, in return for a rent reduction). In such cases the initial
lease term of nine years will apply (generally unless an automatic
extension of up to three years is expected).
z items at historical cost stay measured using the exchange rate at
the transaction date (historical rate);
z items at fair value are converted using the exchange rate at the end
of the reporting period.
Exchange differences on non-monetary items are recognised:
z in profit or loss when the gain or loss on the non-monetary item is
recognised in profit or loss;
z in other comprehensive income (items that cannot be reclassified)
if the gain or loss on the non-monetary item is recognised in other
comprehensive income (items that cannot be reclassified).
The lease liability is recognised for an amount equal to the present
value of the rental payments over the term of the contract. Rental
payments include fixed rents, variable rents based on a rate or
index, and payments that the lessee expects to pay as residual
value guarantees, purchase options or early termination penalties.
Variable rents that are not based on an index or rate and the non-
deductible VAT on rents are excluded when calculating the debt and
are recognised under “operating expenses”.
Lease (IFRS 16)
The Group may be the lessor or lessee of a lease.
LEASES FOR WHICH THE GROUP IS THE LESSOR
Leases are analysed in accordance with their substance and financial
reality. They are classified as finance leases or operating leases
The discount rate applicable to the calculation of the right-of-use
asset and the lease liability is, by default, the lessees marginal rate of
indebtedness over the term of the contract on the date of signature
of the contract, when the implicit rate cannot easily be established.
The marginal rate of indebtedness takes account of the rent payment
structure. It reflects the terms of the lease (duration, guarantee,
economic environment, etc.). The Group has applied the IFRS ICs
decision of 17 September 2019 since IFRS 16 was implemented.
In the case of finance leases, they are considered equivalent to a
capital sale to the lessee financed by a credit granted by the lessor.
The analysis of the economic substance of finance leases leads the
lessor to:
z remove the leased asset from the balance sheet;
z record a financial debt for the customer under “financial assets
at amortised cost” for a value equal to the present value at the
contracts implicit rate of the rental payments due to the lessor
under the lease, plus any non-guaranteed residual value owed to
the lessor;
The rental expense is broken down into interest and principal.
The right of use of the asset is valued at the initial value of the lease
liability plus the initial direct costs, advance payments and restoration
costs. It is amortised over the estimated term of the contract.
z recognise deferred taxes for temporary differences relating to the
financial debt and the net carrying value of the leased asset;
The lease liability and the right of use may be adjusted in the event
of amendment to the lease, re-estimation of the lease period or rent
review related to the application of indices or rates.
z break down the rental income into interest and principal.
In the case of operating leases, the lessor recognises the leased
assets under “property, plant & equipment” or “Investment property”»
depending on the nature of the asset leased on the assets side of
its balance sheet and records the rental income on a straight-line
basis under “income from other activities” or “Investment Income” in
the income statement depending on the nature of the asset leased.
Deferred taxes are recognised as temporary differences in right-of-
use assets and rental liabilities by the lessee.
6
In accordance with the exception set out in the standard, short-term
leases (initial term of less than twelve months) and leases for which
the new value of the leased asset is low are not recognised on the
balance sheet. The corresponding leasing expenses are recorded
on a straight-line basis in the income statement under “operating
expenses”.
LEASES FOR WHICH THE GROUP IS THE LESSEE
Leases are recognised in the balance sheet on the date on which
the leased asset is made available. The lessee records an asset
representing the right of use of the leased asset under “property, plant
& equipment” over the estimated term of the contract and a liability
representing the rental payment obligation under “miscellaneous
liabilities” over the same term.
In accordance with the standard, the Group does not apply IFRS 16
to leases of intangible assets.
The lease period of a contract corresponds to the non-cancellable
term of the lease adjusted for the contract extension options that the
lessee is reasonably certain to exercise and the termination option
that the lessee is reasonably certain not to exercise.
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Notes to the consolidated financial statements
6
Revenue from contracts with customers (IFRS 15)
Non-current assets held for sale and discontinued
operations (IFRS 5)
Fee and commission income and expenses are recognised in
profit or loss based on the nature of services with which they are
associated.
A non-current asset (or disposal group) is classified as held for sale
if its carrying amount will be recovered principally through a sale
transaction rather than through continuing use.
Fees and commissions that are an integral part of the effective yield
on a financial instrument are recognised as an adjustment to the
yield on the instrument and included in its effective interest rate (in
accordance with IFRS 9).
For this to be the case, the asset (or disposal group) must be
available for immediate sale in its present condition and its sale must
be highly probable.
The recognition of other types of fees and commissions in profit or
loss must reflect the rate of transfer to the customer of the control of
the goods or services sold.
The assets and liabilities concerned are recognised separately on
the balance sheet under the headings “Assets held for sale including
discontinued operations” and “Liabilities held for sale including
discontinued operations”.
The income from a transaction associated with the provision of
services is recognised at the time of transfer of control of the service
to the customer, if this can be reliably estimated. This transfer may
occur as the service is provided (ongoing service) or on a specific
date (one-off service).
These non-current assets (or disposal groups) classified as held for
sale are measured at the lower of their carrying amount and their fair
value less costs of sale. In case of unrealised loss, an impairment is
recognised in profit or loss. In addition, such assets are no longer
depreciated from their classification as held for sale.
z Fee and commission income from ongoing services is recognised
in profit or loss according to the degree of progress of the service
provided.
If the fair value less costs of sale of the disposal group is lower
than its carrying amount less impairment of non-current assets, the
difference is allocated to the other assets of the disposal group,
including financial assets, and recognised in the net income from
discontinued operations.
z Fee and commission income paid or received as compensation for
one-off services is recognised in profit or loss, in its entirety, when
the service is provided.
A discontinued operation is a component of the Group that either
has been disposed of or is classified as held for sale and is in one of
the following situations:
Fee and commission income payable or receivable and contingent
upon the achievement of a performance target is recognised for the
amount at which it is highly probable that the income thus recognised
will not later be subject to a significant downward adjustment upon
resolution of the contingency. These estimates are updated at the
end of each reporting period. In practice, this condition can result
in the deferred recognition of certain items of performance-related
fee and commission income until the expiry of the performance
assessment period and until such income has been definitively
acquired.
z it represents a separate major line of business or geographical area
of operations;
z it is part of a single coordinated plan to dispose of a separate major
line of business or geographical area of operations; or
z it is a subsidiary acquired exclusively with a view to resale.
The following are presented on a separate line of the income
statement:
Within the Crédit Agricole Assurances Group, revenues falling under
the scope of IFRS 15 mainly concern revenues linked to investment
contracts without discretionary participation features (commissions
retrocessions).
z the net post-tax profit or loss of discontinued operations until the
disposal date;
z the post-tax gain or loss resulting from the disposal or the
measurement at fair value less costs of sale of the assets and
liabilities constituting discontinued operations.
Analysis of general expenses by function
In accordance with paragraph 99 of IAS
1 and the ANC
recommendation No. 2013-05 of 7 November 2013, general
expenses are analysed by function.
Consolidation principles and policies
(IFRS 10, IFRS 11 and IAS 28)
Thus, in the consolidated income statement of the Group, general
expenses are presented according to the following functions:
Consolidation scope
z acquisition and similar expenses;
z claims handling expenses;
z investment management expenses;
z administrative expenses;
The consolidated financial statements include the financial
statements of Crédit Agricole Assurances and of all companies
over which, in compliance with IFRS 10, IFRS 11 and IAS 28,
Crédit Agricole Assurances has control, joint control, or significant
influence, except for those which are not significant in relation to all
the companies included in the scope of consolidation.
z other technical expenses;
z other non-technical expenses.
PRINCIPLE OF CONTROL
The analysis of expenses by nature is presented under the following
headings:
In accordance with international accounting standards, all the entities
under control, joint control or significant influence are consolidated,
provided that they do not fall within the scope of the exclusions
mentioned thereafter.
z staff costs;
z commissions;
z taxes;
z other.
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Notes to the consolidated financial statements
Crédit Agricole Assurances is presumed to control an entity if it is
exposed, or has rights, to variable returns from its involvement with
the entity, and if it is able to use its power over this entity to affect
those returns. For the purpose of assessing this principle of power,
only substantive (voting or contractual) rights shall be considered.
Rights are substantive if their holder is able in practice to exercise
them when making decisions concerning the entitys relevant
activities.
Consolidation methods
The consolidation methods are defined respectively by IFRS 10 and
IAS 28. They reflect the nature of control exercised by Crédit Agricole
Assurances over the entities that can be consolidated, whatever
their activity and whether or not they are incorporated:
z full consolidation for entities under control, including entities with
different accounting structures, even if their activity is not an
extension of that of Crédit Agricole Assurances;
Control over a subsidiary governed by voting rights is determined
when the voting rights held give Crédit Agricole Assurances the
current ability to direct the subsidiarys relevant activities. Crédit
Agricole Assurances generally controls the subsidiary if it holds,
directly or indirectly through subsidiaries, more than half of the
existing or potential voting rights of an entity, unless it can be clearly
demonstrated that such ownership does not allow it to direct the
relevant activities. Crédit Agricole Assurances also has control
over an entity if it holds half or less than half of the voting rights,
including potential voting rights, of an entity, but in practice has the
capacity to direct the relevant activities on its own, in particular due
to the existence of contractual arrangements, the relative size of
the investors holding of voting rights relative to the dispersion of
holdings of the other vote holders, or other facts and circumstances.
z the equity method, for entities under significant influence and under
joint control.
Full consolidation consists in substituting the assets and liabilities of
each subsidiary for the value of shares held. Non-controlling interests
in equity and income are recognised separately in the consolidated
balance sheet and income statement.
Non-controlling interests are as defined by IFRS 10 and include
instruments that are present ownership interests and which entitle
to a share of net assets in the event of liquidation together with
other equity instruments issued by the subsidiary and not held by
the group.
The equity method consists in substituting the Groups share in
equity and income of concerned entities for the value of shares held.
Control over a structured entity is not determined by the percentage of
voting rights that by nature have no impact on the returns generated
by the entity. Analysis of control takes contractual arrangements into
account, and also the involvement and decisions of Crédit Agricole
Assurances in the creation of the entity, arrangements entered into
at inception and risks incurred by Crédit Agricole Assurances, rights
resulting from agreements that give the investor the power to direct
the relevant activities solely under specific circumstances, as well
as other facts or circumstances that indicate that the investor has
the ability of directing the entitys relevant activities. If there is an
investment mandate in force, the scope of the decision-making
authority relating to the delegation of power over the entity to
the manager, as well as the remuneration to which it is entitled in
accordance with the contractual agreements, are analysed in order
to determine whether the manager is acting as an agent (delegated
power) or principal (for its own account).
Changes in the carrying amount of these securities take changes in
goodwill into account.
In the event of additional acquisitions or partial disposals, with the
maintenance of joint control or significant influence, Crédit Agricole
Assurances recognises:
z in the case of an increase in ownership interest held, additional
goodwill;
z in the case of a decrease in ownership interest held, a gain or loss
on disposal/dilution through profit or loss.
Furthermore, for the recognition of its participation in certain entities
on which it has a significant influence, the Group applies the
exemption of the equity method as permitted by IAS 28 § 18. This
measurement exemption allows an entity to elect to measure at fair
value through profit or loss an investment in an associate or a joint
venture, that is held by, or indirectly held through, an entity that is a
venture capital organisation, or a mutual fund, unit trust and similar
entities including investment-linked insurance funds.
Thus, when decisions relating to the entitys relevant activities are to
be taken, the factors to consider in determining whether an entity
is acting as agent or principal, are the following: the scope of the
decision-making authority relating to the delegation of power over
the entity to the manager, the remuneration to which it is entitled
in accordance with the contractual agreements, and also the
substantive rights held by the other parties involved in the entity that
may affect the ability of the decision-maker, and the exposure to
variability of returns from other interests held in the entity.
6
Restatement and elimination
Where necessary, Crédit Agricole Assurances restates financial
statements to harmonise the valuation methods applied to
consolidated companies.
Joint control is exercised if there is a contractually agreed sharing
of control over an economic activity. Decisions affecting the entitys
relevant activities require the unanimous consent of the parties
sharing control.
The impact of Group internal transactions on the consolidated
balance sheet and income statement is eliminated for fully
consolidated entities.
Capital gains or losses arising from intra-group asset transfers
are eliminated; any potential impairment measured at the time of
disposal in an internal transaction is recognised.
In traditional entities, significant influence results from the power to
participate in the financial and operating policy decisions of an entity
without controlling the latter. Crédit Agricole Assurances is presumed
to have significant influence if it holds, directly or indirectly through its
subsidiaries, 20% or more of the voting rights of an entity.
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Notes to the consolidated financial statements
6
No restructuring liability is recognised as a liability of the acquiree
unless the latter, at the acquisition date, is obliged to carry out this
restructuring.
Translation of foreign subsidiaries’ financial
statements (IAS 21)
The financial statements of entities representing a “foreign operation”
(subsidiary, branch, associate or joint venture) are converted into
euros in two steps:
Price adjustment clauses are recognised at fair value, even if their
realisation is not probable. Subsequent changes in fair value of
the clauses, which have the characteristics of financial debt, are
recognised in profit or loss. Only those price adjustment clauses
relating to operations where the acquisition of control took place
before 31 December 2009 May still be recognised against goodwill,
as such transactions were initially recognised under non-revised
IFRS 3 standard (2004).
z if applicable, the local currency in which the financial statements are
prepared is converted into the functional currency (currency of the
main business environment of the entity). The conversion is made
as if the information had been recognised initially in the functional
currency (same conversion principles as for foreign currency
transactions here above);
The non-controlling interests that are shares of current interests
giving rights to a share of the net assets in the event of liquidation
may be measured, at acquirers choice, in two ways:
z the functional currency is converted into euros, the currency in
which the Groups consolidated financial statements are presented.
Assets and liabilities, including goodwill, are converted at the closing
exchange rate. Equity items, such as share capital or reserves, are
converted at their historical foreign exchange rates. Income and
expenses included in the income statement are converted at the
average exchange rate for the period. Foreign exchange impacts
resulting from this conversion are recognised as a separate
component of shareholders’ equity. In the event of exit from the
foreign operation (disposal, repayment of capital, liquidation,
discontinuation of activity) or in the event of deconsolidation due
to a loss of control (even without disposal), these conversion
differences are recognised in the income statement when the result
of exit or loss of control is recognized.
z at fair value at the acquisition date;
z at the share of the identifiable assets and liabilities of the acquired
company revalued at fair value.
This option may be exercised on an acquisition-by-acquisition basis.
The balance non-controlling interests (equity instruments issued by
the subsidiary and not held by the Group) should be recognised for
its fair value on the date of acquisition.
The initial measurement of assets, liabilities and contingent liabilities
may be adjusted within a maximum period of twelve months from
the acquisition date.
Some transactions relating to the acquired entity are recognised
separately from the business combination. This applies primarily to:
Business combinations - goodwill
VALUATION AND RECOGNITION OF GOODWILL
z transactions that in effect settle a pre-existing relationship between
the acquirer and the acquiree;
Business combinations are accounted for using the acquisition
method in accordance with IFRS 3, except for business
combinations under common control, which are excluded from the
scope of application of IFRS 3. In the absence of an IFRS standard
or interpretation specifically applicable to a transaction, IAS 8
“Accounting principles, changes in accounting estimates and errors”
leaves open the possibility of referring to the official positions of
other standard-setting bodies. Accordingly, the Group has elected
to apply US standard ASU 805-50, which seems to comply with the
IFRS general principles, for entering business combinations under
common control at carrying amount using the pooled interests
method.
z transactions that remunerate employees or former owners of the
acquiree for future services;
z transactions aimed at reimbursing the acquiree or its former
shareholders for acquisition-related costs that they have assumed
on behalf of the acquirer.
These separate transactions are generally recognised in profit or loss
at the acquisition date.
The transferred consideration at the time of a business combination
(the acquisition cost) is measured as the total of fair values transferred
by the acquirer, on the date of acquisition in exchange for control of
the acquired entity (for example: cash, equity instruments, etc.).
On the date on which control is obtained, the identifiable assets,
liabilities and contingent liabilities of the acquiree which meet
the recognition conditions of IFRS 3 are recognised at fair value.
However, as allowed under IFRS 4 for the acquisition of an insurance
company, the liabilities relating to the life insurance contracts or
investment contracts with discretionary participation features
acquired are maintained at their carrying amount on the balance
sheet of the acquiree (after harmonisation with Crédit Agricole
Assurances measurement methods if necessary) and the value of
these portfolios of contracts is recognised in assets and amortised
over the period of payment of profits. This portfolio value represents
the present value of future profits on the contracts acquired and
corresponds to the difference between the fair value of contracts
and their carrying amount.
Costs directly attributable to the combination in question are
recognised in expenses, separately from the combination. If the
transaction is highly probable, they are recognised under the heading
“Net gains or losses on other assets”, otherwise they are recognised
under “Other operating costs”.
The difference between the sum of the acquisition cost and non-
controlling interests, and the net balance, at the acquisition date, of
identifiable assets acquired and liabilities assumed measured at fair
value, is recognised, where positive, as an asset in the consolidated
balance sheet, in the heading “Goodwill” where the acquiree is
fully consolidated, and under the heading “Investments in equity
affiliates” where the acquiree is consolidated by the equity method. If
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Notes to the consolidated financial statements
this difference is negative, it is immediately recognised through profit
or loss.
CHANGES TO THE POST-ACQUISITION PERCENTAGE
OWNERSHIP INTEREST AND GOODWILL
Wherethereisanincreaseordecreaseinthepercentageofownership
interest held by Crédit Agricole Assurances in an entity over which
it already exercises exclusive control, without loss of control, there
is no impact on the amount of goodwill initially recognised for the
business combination.
Goodwill is recognised on the balance sheet at its initial cost
denominated in the acquirees currency and translated at the closing
exchange rate.
In the event of a business combination achieved in stages, the
acquirers previously held equity interest in the acquiree shall be
remeasured at its acquisition-date fair value through profit or loss,
and goodwill is computed only once, on the basis of the acquisition-
date fair value of the assets acquired and liabilities assumed.
Where there is an increase in the percentage of ownership interest
held by Crédit Agricole Assurances in an entity over which it already
exercises exclusive control, the difference between the acquisition
cost and the share of net assets acquired is recognised as a
reduction in consolidated reserves, Group share. Where there is
a decrease in the percentage of ownership interest held by Crédit
Agricole Assurances in an entity over which it already exercises
exclusive control, the difference between the disposal price and the
carrying amount of the share of net assets sold is also recognised
directly in consolidated reserves, Group share. Costs relating to such
transactions are recognised under “other comprehensive income”.
Subsequent measurement of goodwill is described in the note on
accounting principles and methods.
In the event of an increase in Crédit Agricole Assurances’ ownership
interest in an entity over which it already exercises exclusive
control, the difference between the acquisition cost and the share
of net assets acquired is recognised as a reduction in the heading
“Consolidated reserves, Group share”. Symmetrically, in the event
of a reduction in the ownership interest held by the Group in an
entity remaining exclusively controlled, the difference between the
disposal price and the carrying amount of the share in net assets
sold is also recognised directly in the Group share of consolidated
reserves. Costs relating to such transactions are recognised in other
comprehensive income.
In the event of a loss of control, the result of the disposal is calculated
for the entirety of the entity sold and any residual investment share
retained is recognised in the balance sheet at its fair value at the date
of loss of control.
The subsequent valuation of goodwill is described in the note
“Consolidation principles and policies” above.
NOTE 2
Major structural transactions and material events
during the period
selling La Médicale. The negotiations resulted in a memorandum of
understanding signed on 24 November 2021.
Issuance of subordinated debt
On 6 October 2021, Crédit Agricole Assurances placed an issue of
€1 billion in subordinated notes with several institutional investors,
mainly in Europe. The notes will bear a fixed annual interest rate of
1.5% until the maturity date in 2031.
6
On 1 February 2022, Crédit Agricole Assurances signed an
agreement with Generali for the sale of La Médicale. The achievement
of this transaction is still subject to obtaining authorisation from the
regulatory authorities and the relevant competition authorities.
As a result, in application of provisions of IFRS 5, La Médicale
constitutes a discontinued activity in the financial statements of
Crédit Agricole Assurances Group as at 31 December 2021, and the
assets, liabilities and earnings of La Médicale are isolated as specific
items in the financial statements relating to “activities to be disposed
of or discontinued”.
Project to sell La Médicale
La Médicale is a subsidiary 99.97% held by Crédit Agricole
Assurances. At the end of 2021, Crédit Agricole Assurances entered
into exclusive negotiation with Generali Group with the aim of
NOTE 3
Subsequent events
There were no significant events between the reporting date on 31 December 2021 and the date on which the Board of Directors approved
the financial statements.
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Notes to the consolidated financial statements
6
NOTE 4
Financial management, exposure to risk and management
of capital
4.1 Financial management
The Asset Liability Management (ALM) and Corporate Finance
functions of Crédit Agricole Assurances have the responsibility for
organising financial flows within the Crédit Agricole Assurances
Group, for the definition and implementation of financing rules, the
allocation of equity, the management of assets and liabilities and the
oversight of the prudential ratio.
with the Group Risk Management department of the Crédit Agricole
S.A. Group (DRG). This department is responsible for coordinating
the management of financial risk, credit risk and the operating risk
of subsidiaries.
The description of these systems together with narrative information
is included in the management report, in the “Risk factors” chapter,
as allowed under IFRS 7 – Financial Instruments: Disclosures. The
risk exposure of the Crédit Agricole Assurances Group is presented
in the risk factors (management report, section 5).
They define and ensure the consistency of the Crédit Agricole
Assurances Groups financial management.
Management of risks is conducted by the Group Risk and Permanent
Controls department of Crédit Agricole Assurances, in cooperation
4.2 Capital management and solvency margin
Applicable regulations for entities within the Crédit Agricole
Assurances Group, in France and elsewhere, require that each
insurance company maintains a minimum solvency ratio, the main
purpose of which is the protection of the policyholder.
As at 31 December 2021, the eligible equity consisted primarily of
the following:
z consolidated shareholders’ equity;
z remeasurement at fair value of financial assets and liabilities
As at 31 December 2021, the Crédit Agricole Assurances Group
and each of its individual subsidiaries met their solvency obligations.
measured at amortized cost;
z eligible subordinated debt;
The various items considered by the Group as available capital are
determined in accordance with the rules applicable under Solvency II.
z remeasurement of the technical liabilities corresponding to the sum
of better estimations of provisions and margin for risks;
z deduction of intangible assets.
The calculation of the adjusted solvency ratio is submitted to the
Autorité de contrôle prudentiel et de résolution, which is responsible
for the application of these directives in France.
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
NOTE 5
Segment information
In accordance with IFRS 8, the information presented is based
on the internal reporting used by the Executive Committee for
the management of the Crédit Agricole Assurances Group, the
evaluation of performance and the allocation of resources to the
operating sectors identified.
“Non-life France” covers mainly motor, household, agricultural, life
accident insurance products and health sold in France.
“Creditor insurance” covers creditor insurance activities in France
(with the exception of those conducted by Predica which are
included in the life - France segment) and abroad.
The operating sectors presented in the internal reporting correspond
to the Groups specialised businesses.
“International” covers the life and non-life insurance activities
conducted outside France.
Within Crédit Agricole Assurances, businesses are organised into 5
operating segments.
“Other” covers primarily holding company activities and reinsurance.
The geographical analysis of segment information is based on the
location of the accounting recognition of activities.
“Life France” covers the life insurance, savings, retirement and
provident insurance operations conducted by the French entities of
the Group.
5.1 Income statement by segment
31/12/2021
Creditor
Insurance
1,096
(35)
Non-life
(in € million)
Life France
24,796
-
France International
Other
Intragroup
(972)
-
Total
36,454
(152)
Written premiums
4,641
(114)
4,527
113
6,893
(3)
-
Change in unearned premiums
Earned premiums
-
24,796
68
6,890
8
1,061
-
-
(972)
(30)
36,302
159
Revenue or income from other activities
Investment income net of expenses
Claims expenses
-
12,747
(33,259)
-
81
1,980
(8,490)
148
24
316
(258)
1,092
(179)
140
14,890
(44,264)
(116)
(3,314)
(78)
(293)
(7)
-
-
-
Net reinsurance income or expense
Contracts acquisition costs
(793)
(576)
(315)
(643)
(2,187)
Amortization of values of business
in-force and similar
-
-
-
-
-
-
-
-
Administrative expenses
(1,755)
(432)
(94)
(36)
160
(2,157)
Other current operating income
and expenses
(67)
-
(52)
-
(6)
-
(10)
-
(61)
-
(249)
-
(445)
-
Other operating income and expenses
Operating income
1,727
(243)
(245)
265
(28)
(66)
132
(16)
(31)
98
255
(280)
2
(295)
295
-
2,182
(282)
(366)
6
Financing expenses
(10)
(26)
Income tax
Profit (loss) after-tax from discontinued
operations
-
1,238
1
(3)
169
-
-
85
(1)
-
62
-
-
(23)
-
-
-
-
-
(3)
1,531
-
CONSOLIDATED NET INCOME
Non-controlling interests
NET INCOME - GROUP SHARE
1,239
169
84
62
(23)
1,531
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171
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6
31/12/2020
Non-life
Creditor
(in € million)
Life France
19,405
-
France International
Insurance
Other
Intragroup
(432)
-
Total
29,439
(223)
Written premiums
4,882
(183)
4,699
124
4,515
3
1,069
(43)
-
-
Change in unearned premiums
Earned premiums
19,405
14
4,518
107
1,026
-
-
(432)
(26)
29,216
232
Revenue or income from other activities
Investment income net of expenses
Claims expenses
13
356
29
-
6,872
(22,062)
(26)
50
626
24
(267)
554
7,661
(3,569)
(92)
(4,906)
150
(269)
(25)
(630)
(30,223)
(176)
Net reinsurance income or expense
Contracts acquisition costs
(183)
126
(736)
(669)
(271)
-
(2,180)
Amortization of values of business
in-force and similar
-
-
-
-
-
-
-
-
Administrative expenses
(1,631)
(407)
(92)
(27)
159
(1,998)
Other current operating income
and expenses
(54)
-
(70)
-
1
-
(10)
-
(125)
-
(238)
-
(496)
-
Other operating income and expenses
Operating income
1,782
(247)
(478)
66
133
(19)
(27)
89
273
(276)
16
(307)
307
-
2,036
(279)
(522)
Financing expenses
(29)
(16)
(15)
(17)
Income tax
Profit (loss) after-tax from discontinued
operations
-
1,057
(2)
-
21
-
-
87
(3)
-
57
-
-
13
-
-
-
-
-
-
1,235
(5)
CONSOLIDATED NET INCOME
Non-controlling interests
NET INCOME- GROUP SHARE
1,055
21
84
57
13
1,230
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172
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
5.2 Balance sheet by segment
31/12/2021
Creditor
Non-life
France International
(in € million)
Life France
Insurance
Other
Intragroup
Total
872
Goodwill
485
-
70
37
280
-
-
-
Values of business in-force
Other intangible assets
Intangible assets
-
27
-
-
-
-
249
30
60
339
4
4
-
370
735
97
67
4
-
1,242
7,067
-
Investment property
Unit-linked investment property
Financial investments
Unit-linked financial investments
7,008
-
55
-
-
-
-
-
-
-
18,746
-
-
(6,764)
-
293,672
67,491
4,878
-
19,292
18,834
968
-
330,792
86,325
Derivative instruments and separated
embedded derivatives
2,011
-
-
-
-
-
2,011
Investments in associates
and joint ventures
4,467
-
-
-
-
-
4,467
Investments from insurance activities
374,649
4,933
38,125
973
18,746
(6,764)
430,662
Reinsurer’s share in liabilities arising
from insurance and financial contracts
734
539
10,181
353
-
(10,118)
1,689
Operating property and other property,
plant and equipment
82
1
67
125
-
74
72
-
1
918
-
41
-
-
-
-
-
265
1,116
-
Deferred acquisition costs
Deferred participation assets
Deferred tax assets
-
-
30
-
39
-
-
69
Receivables resulting from insurance
and inward reinsurance operations
586
1,955
4
135
-
(34)
2,646
Receivables resulting from ceded
reinsurance operations
2
392
11
4
339
2
41
4
-
1
(68)
-
325
403
Current income tax assets
Other receivables
4,076
5,168
87
637
1,167
42
212
254
(2,823)
(2,925)
2,231
7,055
Other assets
2,250
1,141
Assets held for sale including
discontinued operations
-
249
1,673
324
-
802
-
163
-
27
-
-
1,673
1,565
6
Cash and cash equivalents
TOTAL ASSETS
381,535
9,816
50,342
2,969
19,031
(19,807)
443,886
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173
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6
31/12/2021
Non-life
Creditor
(in € million)
Life France
12
France International
Insurance
Other
62
Intragroup
-
Total
114
Provisions
32
677
-
8
402
-
115
Subordinated debts
5,672
5,055
1,600
6,655
-
(6,429)
(229)
5,492
2,510
8,002
186,320
Debt to banking establishments
Financing debt
1,120
-
19
6,792
677
6,310
402
134
(6,658)
(144)
Technical liabilities on insurance contracts
167,033
11,004
2,117
Technical liabilities on unit-linked insurance
contracts
62,007
229,040
72,962
2
-
17,471
28,475
17,179
15
-
-
-
-
-
-
-
79,478
265,798
80,167
17
Technical liabilities on insurance
contracts
6,310
2,117
(144)
Technical liabilities on financial contracts
with discretionary participation features
-
-
-
-
-
-
(9,974)
Technical liabilities on financial contracts
without discretionary participation features
-
-
Technical liabilities on unit-linked financial
contracts
5,422
1,691
7,113
Technical liabilities on financial
contracts
78,386
21,488
328,914
311
-
-
18,885
692
-
-
-
(9,974)
87,297
22,180
375,275
347
Deferred participation reserve
Technical liabilities
-
2,117
7
-
(10,118)
-
6,310
11
48,052
2
-
Deferred tax liabilities
16
Liabilities towards holders of units
in consolidated mutual funds
11,119
182
-
1,158
-
-
-
-
-
-
-
12,277
217
Operating debt to banking establishments
35
Debts arising from insurance
or inward reinsurance operations
1,573
625
141
163
-
(96)
2,406
Debts arising from ceded reinsurance
operations
770
6
128
4
284
22
216
7
-
-
(6)
1,392
39
Current income tax liabilities
Derivative instrument liabilities
Other debts
-
-
268
-
21
-
-
289
28,414
42,641
419
1,223
251
1,879
192
585
239
256
(2,929)
(3,031)
26,586
43,553
Other liabilities
Liabilities held for sale including
discontinued operations
-
1,393
-
-
-
-
1,393
TOTAL LIABILITIES EXCEPT
SHAREHOLDER’S EQUITY
378,361
9,634
50,341
2,836
6,972
(19,807)
428,337
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174
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
31/12/2020
Creditor
Non-life
France International
(in € million)
Life France
Insurance
Other
Intragroup
Total
872
Goodwill
486
-
70
4
37
279
-
-
Values of business in-force
Other intangible assets
Intangible assets
-
-
-
-
4
218
66
27
68
4
-
383
704
139
74
64
348
4
-
1,259
6,355
-
Investment property
Unit-linked investment property
Financial investments
Unit-linked financial investments
6,276
-
-
-
5
-
-
-
-
1,005
-
-
19,050
-
-
(6,840)
-
295,184
58,705
5,509
-
18,357
15,725
332,265
74,430
Derivative instruments and separated
embedded derivatives
2,070
4,127
-
-
-
-
-
-
-
-
-
-
2,070
4,127
Investments in associates
Investments from insurance activities
366,362
5,583
34,082
1,010
19,050
(6,840)
419,247
Reinsurer’s share in liabilities arising
from insurance and financial contracts
1,255
622
10,072
355
-
(10,008)
2,296
Operating property and other property,
plant and equipment
130
80
135
-
8
59
-
2
904
-
25
-
-
-
-
-
245
1,099
-
Deferred acquisition costs
Deferred participation assets
Deferred tax assets
1
-
-
-
-
27
-
19
46
Receivables resulting from insurance
and inward reinsurance operations
668
1,976
6
155
-
(88)
2,717
Receivables resulting from ceded
reinsurance operations
2
2
9
45
213
2
51
10
-
64
(3)
-
272
123
Current income tax assets
Other receivables
10,220
11,023
113
604
919
46
123
231
(2,793)
(2,884)
8,313
12,815
Other assets
2,358
1,168
Assets held for sale including
discontinued operations
-
432
-
187
-
598
-
80
-
64
-
-
-
1,361
Cash and cash equivalents
TOTAL ASSETS
379,776
8,890
45,735
2,961
19,348
(19,732)
436,978
6
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
175
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6
31/12/2020
Non-life
Creditor
(in € million)
Life France
28
France International
Insurance
Other
71
Intragroup
-
Total
146
Provisions
35
678
-
12
394
-
214
Subordinated debts
5,671
5,076
1,591
6,667
-
(6,518)
(230)
5,515
2,520
8,035
180,571
Debt to banking establishments
Financing debt
1,139
-
20
6,810
678
6,802
394
234
(6,748)
(128)
Technical liabilities on insurance contracts
161,170
10,658
2,069
Technical liabilities on unit-linked insurance
contracts
54,175
215,345
75,278
-
-
14,198
24,856
16,155
-
-
-
-
-
-
-
-
68,373
248,944
81,552
-
Technical liabilities on insurance
contracts
6,802
2,069
(128)
Technical liabilities on financial contracts
with discretionary participation features
-
-
-
-
-
-
(9,881)
Technical liabilities on financial contracts
without discretionary participation features
-
-
Technical liabilities on unit-linked financial
contracts
4,533
1,636
6,169
Technical liabilities on financial
contracts
79,811
25,468
320,624
522
-
-
17,791
1,284
43,931
3
-
-
-
88
88
23
(9,881)
87,721
26,840
363,505
594
Deferred participation reserve
Technical liabilities
-
(10,009)
-
6,802
36
2,069
10
Deferred tax liabilities
Liabilities towards holders of units in
consolidated mutual funds
9,671
390
-
733
-
-
-
-
-
-
10,404
398
Operating debt to banking establishments
6
2
Debts arising from insurance
and inward reinsurance operations
1,354
631
135
145
-
(35)
2,230
Debts arising from ceded reinsurance
operations
1,291
67
96
1
279
15
245
-
-
-
(56)
1,855
83
Current income tax liabilities
Derivative instrument liabilities
Other debts
-
-
2
-
30
-
-
32
34,986
48,283
453
1,223
215
1,410
149
551
434
457
(2,885)
(2,976)
33,352
48,948
Other liabilities
Liabilities held for sale including
discontinued operations
-
-
-
-
-
-
-
TOTAL LIABILITIES EXCEPT
SHAREHOLDER’S EQUITY
375,744
8,738
45,747
2,853
7,284
(19,732)
420,634
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
176
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
NOTE 6
Notes to the balance sheet
6.1 Goodwill
Foreign
exchange
differences Other changes
(in € million)
31/12/2020
Increase
Decrease
Loss of value
31/12/2021
Gross amount
Life - France
Non-life - France
International
Creditor Insurance
Other
486
70
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
486
70
36
36
409
-
409
-
ALL
1,001
1,001
Loss of value
Life - France
Non-life - France
International
Creditor Insurance
Other
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
(129)
-
(129)
-
ALL
(129)
(129)
Net value
Life - France
Non-life - France
International
Creditor Insurance
Other
486
70
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
486
70
36
36
280
-
280
-
ALL
872
872
Following the Covid-19 pandemic, Crédit Agricole Assurances
carried out a review of impairment testing of all CGUs for which an
indication of impairment has been detected. At 31 December 2021,
this update of the Groups impairment testing taking account of the
significant negative effects on the economy relating to Covid-19, as
well as the measures to support the economy taken by the French
government, did not result in any additional impairment being
recognised on goodwill.
z equity allocated to insurance activities corresponds to projected
solvency requirements taking account of each entitys economic
situation in terms of subordinated debt;
6
z growth rate: 2%;
z discount rate: different rates for each region, from 7.6% to 9.452%.
Goodwill values as at 31 December 2021 are justified.
Furthermore, the sensitivity tests performed show that a variation of
+50 basis points in discount rates would not result in any significant
impairment.
Goodwill as at 1 January 2021 was tested for impairment on the
basis of the assessment of the value in use of the Crédit Agricole
Assurances Groups insurance entities. The value in use is calculated
on the basis of the updated estimate of the CGUs future cash flows
as a result of medium-term plans established for the Groups steering
needs. The following assumptions were made:
z estimated future cash flows: projections mainly over a horizon of 3
to 5 years established for the Groups steering needs;
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
177
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6
6.2 Values of business in-force and other intangible assets
Foreign
exchange
differences
Change Acquisitions/
in scope Depreciation
Disposals/
Decreases
Other
changes
(in € million)
31/12/2020
31/12/2021
Values of business in-force
Software programs
43
1,033
128
-
(3)
5
-
12
-
-
-
-
-
-
-
1
16
44
1,058
113
Intangible assets in progress
Gross amount
115
127
-
(7)
(7)
-
(129)
(111)
-
1,205
-
2
1,215
-
Impairment on distribution right
-
Amortization of values
of business in-force
(39)
(774)
(5)
-
4
-
-
(28)
(1)
-
4
-
-
-
-
(4)
(2)
-
(44)
(796)
(5)
Amortization of software programs
Impairment of software programs
Amortization Intangible assets
in progress
-
-
(1)
-
-
-
-
Impairment Intangible assets
in progress
-
-
-
-
-
-
-
Amortization & impairment
(818)
4
(30)
4
-
(6)
(845)
OTHER NET INTANGIBLE
ASSETS
387
6
97
(3)
(1)
(117)
370
6.3 Investment property
6.3.1
INVESTMENT PROPERTY (EXCLUDING UNIT-LINKED CONTRACTS)
Decreases
(disposals
and
Foreign
exchange
differences
Changes
in scope
Increases
Other
(in € million)
31/12/2020
6,381
(acquisitions) redemptions)
movements
31/12/2021
7,106
Gross amount
-
-
1,289
(2)
(546)
(10)
-
-
(18)
-
Depreciation, amortization and impairment
(27)
(39)
NET VALUE OF INVESTMENT
PROPERTY
6,355
-
1,287
(556)
-
(18)
7,067
6.3.2
FAIR VALUE OF INVESTMENT PROPERTY
The market value of investment property recorded at amortised cost, as valued by “expert appraisers”, was €10,951 million at 31 December
2021 compared to €9,729 million at 31 December 2020.
All investment property are recognised at amortised cost in the balance sheet.
Quoted prices in
active markets
Valuation based on
non- observable
data:
Estimated fair
value at
for identical Valuation based on
instruments:
level 1
Carrying
amount at
31/12/2021
observable data:
level 2
(in € million)
31/12/2021
level 3
Investment property
10,951
-
10,951
-
7,067
TOTAL INVESTMENT PROPERTY
WHOSE FAIR VALUE IS DISCLOSED
10,951
-
10,951
-
7,067
Quoted prices in
active markets
Valuation based on
non- observable
data:
Estimated fair
value at
for identical Valuation based on
Carrying
amount at
31/12/2020
instruments:
level 1
observable data:
level 2
(in € million)
31/12/2020
level 3
Investment property
9,729
-
9,729
-
6,355
TOTAL INVESTMENT PROPERTY
WHOSE FAIR VALUE IS DISCLOSED
9,729
-
9,729
-
6,355
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
178
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6.4 Investments from insurance activities
(in € million)
31/12/2021
330,792
109,950
-
31/12/2020
332,265
100,352
-
Financial investment
Financial assets at fair value through profit and loss
Financial assets held to trading
Other financial assets at fair-value thrugh profit and loss
Financial assets at fair-value through equity
Debt instruments at fair value through other comprehensive income that may be reclassified to profit or loss
Equity instruments at fair value through other comprehensive income that will not be reclassified to profit or loss
Financial assets at amortized cost
109,950
218,494
218,375
119
100,352
229,713
229,508
205
2,348
421
2,200
460
Loans and receivables from customers
Other loans and receivables
480
439
Debt securities
1,447
7,067
2,011
86,325
-
1,301
6,355
2,070
74,430
-
Investment property
Derivative instruments
Unit-linked financial investments
Unit-linked investment property
Investment in associates
4,467
430,662
4,127
419,247
TOTAL INSURANCE ACTIVITY INVESTMENTS
6.4.1
FINANCIAL ASSETS AT FAIR VALUE THROUGH PROFIT OR LOSS
(in € million)
31/12/2021
-
31/12/2020
-
Financial assets held for trading
Other financial assets at fair value through profit or loss
Equity instruments
196,275
37,418
72,532
86,325
-
174,782
31,212
69,140
74,430
-
Debt instruments that do not meet the conditions of the “SPPI” test
Assets representing unit-linked contracts
Financial assets designated at fair value through profit or loss
BALANCE SHEET VALUE
196,275
174,782
6
6.4.1.1 Equity instruments at fair value through profit or loss
(in € million)
31/12/2021
24,447
31/12/2020
20,334
Equity and other variable income securities
Non-consolidated equity investments
12,971
10,878
TOTAL EQUITY INSTRUMENTS AT FAIR VALUE THROUGH PROFIT OR LOSS
37,418
31,212
6.4.1.2 Debt instruments that do not meet the conditions of the “SPPI” test
(in € million)
31/12/2021
69,806
227
31/12/2020
65,859
178
Debt securities
Tresury bills and similar securities
Bonds and other fixed income securities
12,552
57,027
2,726
14,505
51,176
3,281
Mutual funds
Loans and receivables
TOTAL DEBT INSTRUMENTS THAT DO NOT MEET THE CONDITIONS OF THE “SPPI” TEST
72,532
69,140
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179
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6
6.4.1.3 Representative assets in unit-linked contracts
(in € million)
31/12/2021
486
31/12/2020
498
Treasury bills and similar securities
Bonds and other fixed income securities
Equities and other variable income securities
Mutual funds
14,465
11,016
60,358
86,325
14,912
8,377
50,642
74,430
TOTAL REPRESENTATIVE ASSETS IN UNIT-LINKED CONTRACTS
6.4.2
FINANCIAL ASSETS AT FAIR VALUE THROUGH OTHER COMPREHENSIVE INCOME
31/12/2021
31/12/2020
Carrying Unrealised Unrealised
Carrying Unrealised Unrealised
(in € million)
amount
218,375
119
gains
14,823
(2)
losses
amount
229,508
205
gains
23,447
21
losses
Debt instruments at fair value through other comprehensive income
that may be reclassified to profit or loss
(637)
(24)
Equity instruments at fair value through other comprehensive income
that will not be reclassified to profit or loss
(15)
(10)
TOTAL FINANCIAL ASSETS AT FAIR VALUE
THROUGH OTHER COMPREHENSIVE INCOME
218,494
14,821
(652)
229,713
23,469
(33)
6.4.2.1 Debt instruments at fair value through other comprehensive income that may be reclassified to profit
or loss
31/12/2021
31/12/2020
Carrying Unrealised Unrealised
Carrying Unrealised Unrealised
(in € million)
amount
gains
losses
amount
gains
10,169
13,279
23,447
losses
Treasury bills ans similar securities
Bonds and other fixed income securities
Total Debt securities
70,211
6,902
(388)
74,462
-
148,164
218,375
7,921
(249)
155,046
229,508
(24)
(24)
14,823
(637)
TOTAL DEBT INSTRUMENTS AT FAIR VALUE
THROUGH OTHER COMPREHENSIVE INCOME
THAT MAY BE RECLASSIFIED TO PROFIT OR LOSS
218,375
14,823
(637)
229,508
23,447
(24)
Income tax charge
(3,864)
170
(6,126)
6
Other comprehensive income on debt instruments
that will not be reclassified to profit or loss (net of income tax)
10,959
(467)
17,322
(18)
6.4.2.2 Equity instruments at fair value through other comprehensive income that will not be reclassified to
profit or loss
INVESTMENTS IN EQUITY INSTRUMENTS AT FAIR VALUE THROUGH OTHER COMPREHENSIVE INCOME THAT WILL NOT BE
RECLASSIFIED TO PROFIT OR LOSS
31/12/2021
31/12/2020
Carrying Unrealised Unrealised
Carrying Unrealised Unrealised
(in € million)
amount
gains
losses
amount
gains
losses
Equities and other variable income securities
Non-consolidated equity investments
-
-
-
-
-
-
119
(2)
(15)
205
21
(10)
TOTAL EQUITY INSTRUMENTS AT FAIR VALUE
THROUGH OTHER COMPREHENSIVE INCOME
THAT WILL NOT BE RECLASSIFIED TO PROFIT OR LOSS
119
(2)
(15)
205
21
(10)
Income tax charge
-
2
(6)
2
Other comprehensive income on equity instruments
that will not be reclassified to profit or loss (net of income tax)
(2)
(14)
16
(7)
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
EQUITY INSTRUMENTS DERECOGNISED DURING THE PERIOD
31/12/2021
31/12/2020
Fair value Cumulative Cumulative
Fair value Cumulative Cumulative
at the date of
derecognition
gains
losses
at the date of
derecognition
gains
losses
(in € million)
realised(1)
realised(1)
realised(1)
realised(1)
Equities and other variable income securities
Non-consolidated equity investments
-
-
-
-
-
-
-
-
-
39
28
12
TOTAL INVESTMENTS IN EQUITY
INSTRUMENTS
39
28
-
12
-
-
Income tax charge
-
-
-
-
Other comprehensive income on equity
instruments that will not be reclassified
to profit or loss (net of income tax)
28
-
-
-
(1) The realized gains and losses are transferred to the consolidated reserves at the moment of the derecognition of the concerned instrument.
6.4.3
FINANCIAL ASSETS AT AMORTISED COST
(in € million)
31/12/2021
31/12/2020
460
Loans and receivables due from credit institutions(1)
Other loans and receivables
421
480
439
Debt securities
1,447
2,348
1,301
TOTAL FINANCIAL ASSETS AT AMORTISED COST
2,200
6.4.3.1 Debt securities
(in € million)
31/12/2021
238
31/12/2020
117
Treasury bills and similar securities
Bonds and other fixed income securities
TOTAL
1,209
1,447
-
1,185
1,302
(1)
Impairment
CARRYING AMOUNT
1,447
1,301
6.5 Fair value of financial instruments
Fair value is the price that would be received at the sale of an asset
or paid to transfer a liability in a standard transaction between market
participants at the measurement date.
The fair value hierarchy of financial assets and liabilities is broken
down according to the general observability criteria of the valuation
inputs, pursuant to the principles defined under IFRS 13.
6
Fair value is defined on the basis of the exit price.
Level 1 applies to the fair value of financial assets and liabilities
quoted in active markets.
The fair values shown below are estimates made on the reporting
date using observable market data wherever possible. These are
subject to change in subsequent periods due to developments in
market conditions or other factors.
Level 2 applies to the fair value of financial assets and liabilities with
observable inputs. This agreement includes market data relating to
interest rate risk or credit risk when the latter can be revalued based
on Credit Default Swap (CDS) spread. Securities bought or sold
under repurchase agreements with underlyings quoted in an active
market are also included in Level 2 of the hierarchy, as are financial
assets and liabilities with a demand component for which fair value
is measured at unadjusted amortised cost.
The calculations represent best estimates. They are based on a
number of assumptions. It is assumed that market participants act
in their best economic interest.
To the extent that these models contain uncertainties, the fair
values shown may not be achieved upon actual sale or immediate
settlement of the financial instruments concerned.
Level 3 indicates the fair value of financial assets and liabilities with
unobservable inputs or for which some data can be revalued using
internal models based on historical data. This mainly includes market
data relating to credit risk or early redemption risk.
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
181
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6
In some cases, market values are close to carrying amounts. This
applies primarily to:
is a source of concerns relating to determining the fair value of
unlisted financial investments in view of the practical difficulties in
valuing these instruments, particularly in certain cases due to a lack
of recent and reliable observable data.
z assets or liabilities at variable rates for which interest rate changes
do not have a significant influence on the fair value, since the rates
on these instruments frequently adjust themselves to the market
rates;
In insurance undertakings’ portfolios, these financial investments
usually correspond to unlisted equity interests, units in venture
capital funds (“Fonds Commun de Placement à Risques” or FCPR),
units in securitisation funds such as FCTs, FCCs and investments
whose underlying assets may be real estate or infrastructure assets.
z short-term assets or liabilities where the redemption value is
considered to be close to the market value;
z instruments executed on a regulated market for which the prices
These investments are generally classified in level 3 of the fair value
hierarchy of financial instruments under IFRS 13, i.e. instruments
whose valuation is based on unobservable data.
are set by the public authorities;
z demand assets and liabilities;
z transactions for which there are no reliable observable data.
In view of the current uncertainty about the consequences, duration
and severity of the crisis, the process for determining the fair value
of these unlisted investments has undergone a number of changes
to take account of this specific situation as at 31 December 2021.
The financial markets have been severely disrupted and subject to
considerable volatility since the Covid-19 crisis began. This situation
6.5.1
FINANCIAL ASSETS AND LIABILITIES AT AMORTISED COST AND MEASURED AT FAIR VALUE
ON THE BALANCE SHEET
Amounts presented below include accruals and prepayments and are, for assets, net of impairment.
FINANCIAL ASSETS AT FAIR VALUE
Quoted prices
in active
markets for
identical
instruments:
level 1
Valuation
based on
observable
data:
Valuation
based on
unobservable
data:
Estimated
fair value at
31/12/2021
Book Value
31/12/2021
(in € million)
level 2
level 3
Financial assets not measured at fair value on balance sheet
Loans and receivables
901
862
-
529
108
109
-
333
Other loans and receivables
Accounts and long-term loans
Pledged securities
480
441
-
333
480
441
-
333
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Subordinated notes
-
-
-
-
Loans and receivables from customers
Trade receivables
421
420
-
420
-
-
-
-
Other customer loans
421
420
-
420
-
Pledged securities
-
-
-
Securities bought under repurchase agreements
Subordinated notes
-
-
-
-
-
-
-
-
Loans on shareholders’ current account
Debt securities
-
-
-
-
1,447
239
1,208
1,456
236
1,220
1,410
232
1,178
46
4
Treasury bills and similar securities
Bonds and other fixed income securities
42
TOTAL FINANCIAL ASSETS
WHOSE FAIR VALUE IS DISCLOSED
2,348
2,318
1,410
576
333
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
182
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
Quoted prices in
active markets Valuation based
for identical on observable
Valuation
based on
unobservable
data:
Estimated
fair value at
31/12/2020
Book Value
31/12/2020
instruments:
level 1
data:
(in € million)
level 2
level 3
Financial assets not measured at fair value on balance sheet
Loans and receivables
900
858
-
555
303
Other loans and receivables
Accounts and long-term loans
Pledged securities
439
439
-
439
-
439
439
-
439
-
-
-
-
-
-
Subordinated notes
-
-
-
-
-
Loans and receivables from customers
Trade receivables
460
419
-
115
303
-
-
-
-
-
Other customer loans
460
419
-
115
303
Pledged securities
-
-
-
-
-
-
-
-
-
-
-
-
Securities bought under repurchase agreements
Subordinated notes
-
-
-
-
-
-
-
Loans on shareholders’ current account
Debt securities
-
-
-
-
1,301
117
1,184
1,353
117
1,236
1,297
117
1,179
57
-
Treasury bills and similar securities
Bonds and other fixed income securities
57
TOTAL FINANCIAL ASSETS
WHOSE FAIR VALUE IS DISCLOSED
2,200
2,212
1,297
612
303
FINANCIAL LIABILITIES AT FAIR VALUE
Quoted prices in
active markets Valuation based
for identical on observable
Valuation
based on
unobservable
data:
Estimated
fair value at
31/12/2021
Book Value
31/12/2021
instruments:
level 1
data:
(in € million)
level 2
level 3
Financial liabilities not measured at fair value
on balance sheet
Financing debt
8,002
2,510
5,492
15,686
-
7,975
2,509
5,466
15,686
-
(43)
6,476
1,389
5,087
15,686
-
1,542
Debts of financing towards companies of the banking sector
Subordinated debt
-
1,120
6
(43)
422
Other debt
-
-
-
-
-
-
Operating debt owed to banking sector companies
Values given in pension
15,686
15,686
15,686
TOTAL FINANCIAL LIABILITIES
WHOSE FAIR VALUE IS DISCLOSED
23,688
23,661
(43)
22,162
1,542
Quoted prices in
active markets Valuation based
for identical on observable
Valuation
based on
unobservable
data:
Estimated fair
value at
Book Value
31/12/2020
instruments:
level 1
data:
(in € million)
31/12/2020
level 2
level 3
Financial liabilities not measured at fair value
on balance sheet
Financing debt
8,035
2,520
5,515
25,260
-
7,988
2,520
5,469
25,261
-
(44)
6,471
1,381
5,089
25,261
-
1,561
Debts of financing towards companies of the banking sector
Subordinated debt
-
1,139
(44)
423
Other financing debt
-
-
-
-
-
-
Operating debt owed to banking sector companies
Values given in pension
25,260
25,261
25,261
TOTAL FINANCIAL LIABILITIES
WHOSE FAIR VALUE IS DISCLOSED
33,295
33,249
(44)
31,731
1,561
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
183
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6
6.5.2
INFORMATIONS ON THE ESTIMATED FINANCIAL INSTRUMENTS AT FAIR VALUE
6.5.2.1 Breakdown of financial instruments at fair value by valuation model
Amounts presented below include accruals and prepayments and are net of impairment.
Quoted prices in
active markets
for identical Valuation based on Valuation based on
instruments:
level 1
observable data: unobservable data:
(in € million)
31/12/2021
-
level 2
level 3
Financial assets held for trading
Other financial instruments at fair value through profit or loss
Equity instruments at fair value through profit or loss
Shares and other variable income securities
Non-consolidated equity investments
Debt instruments that do not meet SPPI criteria
Loans and receivables
-
-
-
37,418
24,447
12,971
72,532
2,726
69,806
227
25,334
22,547
2,787
39,247
-
6,094
1,890
4,204
27,078
2,726
24,351
227
5,991
11
5,980
6,208
-
Debt securities
39,247
-
6,208
Public bills and similar securities
-
Bonds and other fixed income securities
Mutual funds
12,552
57,027
86,325
486
1,926
37,321
53,448
467
9,926
14,198
32,732
19
700
5,508
Assets representing unit-linked contracts
Public bills and similar securities
145
-
Bonds and other fixed income securities
Shares and other variable income securities
Mutual funds
14,465
11,016
60,358
-
523
13,942
8,970
9,801
-
-
2,045
50,413
-
1
144
Financial assets at fair value through option result
Loans and receivables
-
-
-
-
-
Fair value securities by option result
Public bills and similar securities
-
-
-
-
-
-
-
-
Bonds and other fixed income securities
Financial assets at fair value through equity
-
-
-
-
218,494
196,900
21,530
65
Equity instruments recognized at fair value
through non-recyclable equity
119
-
-
-
-
119
-
-
-
-
Shares and other variable income securities
Non-consolidated equity investments
119
119
Debt instruments recognized at fair value
through recyclable equity
218,375
218,375
70,211
196,900
196,900
70,188
21,411
21,411
6
65
Debt securities
65
Public bills and similar securities
17
Bonds and other fixed income securities
Derivatives hedging
148,164
2,011
126,712
273
21,405
1,738
48
-
TOTAL FINANCIAL ASSETS VALOR AT THE RIGHT VALUE
416,783
315,201
89,174
12,408
Transfers from Level 1:
Quoted prices in active markets for identical instruments
-
-
Transfers from Level 2: Valuation based on observable data
Transfers from Level 3: Valuation based on unobservable data
TOTAL TRANSFERS TO EACH LEVEL
-
-
-
40
-
-
40
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
Quoted prices in
active markets
for identical Valuation based on Valuation based on
instruments:
level 1
observable data: unobservable data:
(in € million)
31/12/2020
-
level 2
level 3
Financial assets held for trading
Other financial instruments at fair value through profit or loss
Equity instruments at fair value through profit or loss
Shares and other variable income securities
Non-consolidated equity investments
Debt instruments that do not meet SPPI criteria
Loans and receivables
-
-
-
31,212
20,334
10,878
69,140
3,281
65,859
178
21,313
18,728
2,585
39,303
-
5,436
1,599
3,837
24,621
3,281
21,340
178
4,463
7
4,456
5,137
-
Debt securities
39,303
-
5,137
Public bills and similar securities
-
Bonds and other fixed income securities
Mutual funds
14,505
51,176
74,430
498
2,003
37,300
44,426
489
11,812
9,350
29,972
9
690
4,448
Assets representing unit-linked contracts
Public bills and similar securities
32
-
Bonds and other fixed income securities
Shares and other variable income securities
Mutual funds
14,912
8,377
50,642
-
1,145
1,543
41,249
-
13,767
6,834
9,362
-
-
-
32
-
Financial assets at fair value through option result
Loans and receivables
-
-
-
-
Fair value securities by option result
Public bills and similar securities
-
-
-
-
-
-
-
-
Bonds and other fixed income securities
Financial assets at fair value through equity
-
-
-
-
229,713
208,755
20,883
75
Equity instruments recognized at fair value
through non-recyclable equity
205
-
80
-
126
-
-
-
-
Shares and other variable income securities
Non-consolidated equity investments
205
80
126
Debt instruments recognized at fair value
through recyclable equity
229,508
229,508
74,462
208,676
208,676
74,431
134,244
-
20,757
20,757
10
75
75
6
Debt securities
Public bills and similar securities
21
Bonds and other fixed income securities
Derivatives hedging
155,046
2,070
20,747
2,070
54
-
TOTAL FINANCIAL ASSETS VALOR AT THE RIGHT VALUE
406,565
313,797
82,982
9,707
Transfers from Level 1:
Quoted prices in active markets for identical instruments
-
-
-
Transfers from Level 2: Valuation based on observable data
Transfers from Level 3: Valuation based on unobservable data
TOTAL TRANSFERS TO EACH LEVEL
-
-
-
-
-
-
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
185
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6
NET CHANGE IN FINANCIAL INSTRUMENTS MEASURED AT FAIR VALUE ACCORDING TO LEVEL 3
Other financial instruments at fair value through profit or loss
Equity instruments at fair
value through profit or loss
Debt instruments that do not
meet the conditions of the “SPPI” test
Total financial
assets
valuated at Equities and
fair value other variable consolidated
according to
the level 3
Debt securities
Non-
Bonds and
other fixed
income
securities Mutual funds
Treasury bills
and similar
securities
income
equity
Loans and
receivables
(in € million)
securities investments
OPENING BALANCE
31 DECEMBER 2020
9,707
732
7
2
2
4,456
22
-
-
-
-
-
-
690
4,448
658
Gains or losses during the period(1)
Recognised in profit or loss
-
-
732
22
658
Recognised in other
comprehensive income
-
-
2
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
40
(29)
-
-
Purchases
Sales
2,920
1,607
1,206
(1,034)
(132)
(873)
Issues
-
-
-
-
-
-
-
-
-
-
Settlements
Reclassifications
-
-
-
-
Changes associated with scope
during the period
57
40
40
-
-
-
-
-
(13)
40
40
-
-
-
-
-
-
-
-
-
-
-
-
-
70
-
Transfers
Transfers to Level 3
Transfers from Level 3
-
-
CLOSING BALANCE
31 DECEMBER 2021
12,408
11
5,980
-
-
700
5,508
(1) This balance includes the gains and losses of the period issued from the assets held on the balance sheet at closing date for the following amounts:
31/12/2021
31/12/2020
Gains/losses for the period from level 3 assets held at the end of the period
Recognised in profit or loss
732
732
-
(262)
(262)
-
Recognised in other comprehensive income
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
Financial assets at fair value
Other financial instruments at fair value through profit or loss
Assets backing unit-linked contracts
through other comprehensive income
Equity instruments
at fair value through other
comprehensive income
that will not be reclassified
to profit or loss
Debt instruments at fair value
through other comprehensive
income that may be
reclassified to profit or loss
Debt securities
Bonds and
Equities and
Equities and
Non-
Bonds and
other fixed
income
Treasury bills
and similar
securities
other fixed other variable
other variable consolidated Treasury bills
income
securities
income
securities Mutual funds
income
securities
equity
investments
and similar
securities
Derivative
securities instruments
-
-
-
-
-
-
-
15
15
32
46
46
-
-
-
-
-
-
21
(4)
(4)
54
(6)
(6)
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
66
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
1
144
-
-
17
48
-
6
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6
6.6 Breakdown of financial assets and liabilities by contractual maturity
The breakdown of balance sheet financial assets and liabilities is
made according to contractual maturity date.
Equities and other variable-income securities are by nature without
maturity; they are classified “Indefinite”.
The maturities of derivative instruments held for trading and for
hedging correspond to their date of contractual maturity.
31/12/2021
> 3 months up > 1 year up to
(in € million)
≤ 3 months
7,459
389
to ≤ 1 year
13,848
2,123
≤ 5 years
76,854
2,492
> 5 years
137,665
10,618
125,341
1,706
Indefinite
94,967
94,328
183
Total
330,792
109,950
218,494
2,348
Financial investments
Financial assets at fair value through profit and loss
Financial assets at fair-value through equity
Financial assets at amortized cost
Unit-linked financial investments
7,054
15
11,688
37
74,227
134
455
45
728
4,219
8,759
72,573
86,325
Derivative instruments and separated
embedded derivatives
-
1,345
30
-
605
-
1,376
-
-
220
2,011
1,565
Cash and cash equivalents
TOTAL FINANCIAL ASSETS BY MATURITY
8,849
14,606
81,677
147,800
167,760
420,692
31/12/2020
> 3 months up > 1 year up to
(in € million)
≤ 3 months
5,797
937
to ≤ 1 year
10,322
1,267
9,033
22
≤ 5 years
82,509
3,576
> 5 years
146,047
7,689
Indefinite
87,591
86,883
280
Total
332,265
100,352
229,713
2,200
Financial investments
Financial assets at fair value through profit and loss
Financial assets at fair-value through equity
Financial assets at amortized cost
Unit-linked financial investments
4,848
12
78,804
128
136,748
1,610
428
14
713
5,473
7,793
60,437
74,430
Derivative instruments and separated
embedded derivatives
-
976
105
-
16
-
1,949
-
-
385
2,070
1,361
Cash and cash equivalents
TOTAL FINANCIAL ASSETS BY MATURITY
6,787
11,140
87,997
155,789
148,413
410,126
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
188
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6.7 Credit risk
Valuable corrections for losses correspond to the depreciations on
assets and provisions on off-balance sheet commitments booked in
the net result (Investment income net of expenses) for the credit risk.
The following statements present the reconciliation between opening
balances and valuable corrections for losses closing values booked
in net result and associates according value per accounting category
and per type of instruments.
6.7.1
VARIATION OF BOOK VALUES AND VALUABLE CORRECTIONS FOR LOSSES OVER THE PERIOD
ASSETS AT AMORTISED COST: LOANS AND RECEIVABLES FROM CUSTOMERS
Performing assets
Assets subject to
12-month ECL
(Stage 1)
Assets subject to
lifetime ECL
(Stage 2)
Credit-impaired
assets
(Stage 3)
Total
Loss
Gross
Net
carrying
amount
(a) + (b)
Gross
carrying
Gross
carrying
Gross
carrying
carrying
Loss
Loss
Loss
amount allowance
(in € million)
amount allowance
amount allowance
amount allowance
(a)
(b)
BALANCE AT 31 DECEMBER2020
450
-
10
-
-
-
460
-
460
Transfer between Stages
during the period
(2)
(10)
8
-
-
-
-
-
-
2
10
(8)
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Transfer from Stage 1 to Stage 2
Return to Stage 2 from Stage 1
Transfers to Stage 3(1)
-
-
-
-
-
-
-
-
-
-
Return from Stage 3 to Stage 2/Stage 1
Total after transfers
-
-
-
448
12
460
460
Changes in gross carrying amounts
and loss allowances
(39)
2
-
-
-
-
-
-
-
-
-
-
-
(39)
-
New production:
purchase, granting, origination…(2)
2
-
Derecognition:
disposal, repayment, maturity
(41)
-
-
-
-
(41)
-
-
-
Write-offs
Changes of cash flows resulting in
restructuring due to financial difficulties
-
-
-
-
-
-
-
-
Changes in models credit risk parameters
during the period
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Changes in model/methodology
6
Changes in scope
Other
-
-
-
-
-
-
TOTAL
409
12
421
421
Changes in carrying amount due to
specific accounting assessment methods
(with no significant impact on loss
allowance)(3)
-
-
-
-
BALANCE AT 31 DECEMBER 2021
409
-
12
-
-
-
421
-
421
Contractual amount outstanding of
financial assets written off during the
period, that are still subject to enforcement
measures
-
-
-
-
-
(1) The transfers towards Stage 3 correspond to the outstandings initially classified as Stage 1, which have been downgraded directly to Stage 3, or to Stage 2 then to Stage 3 during the year.
(2) The originations in Stage 2 can include outstandings originated in Stage 1 and reclassified in Stage 2 during the period.
(3) Includes the fair value revaluation impacts of the micro-hedged instruments, the impacts related to the use of the TIE method (espescially the amortizations of the premiums/haircuts),
the impacts related to the undiscounting of the haircuts over the restructured credits, the variations of related receivables.
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
189
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6
ASSETS AT AMORTISED COST: OTHER LOANS AND RECEIVABLES
Performing assets
Assets subject to
12-month ECL
(Stage 1)
Assets subject to
lifetime ECL
(Stage 2)
Credit-impaired
assets
(Stage 3)
Total
Loss
Gross
Net
carrying
amount
(a) + (b)
Gross
carrying
Gross
Gross
carrying
carrying
Loss
carrying
Loss
Loss
amount allowance
(in € million)
amount allowance
amount allowance
amount allowance
(a)
(b)
BALANCE AT 31 DECEMBER2020
439
-
-
-
-
-
439
-
439
Transfer between stages
during the period
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Transfer from Stage 1 to Stage 2
Return to Stage 2 from Stage 1
Transfers to Stage 3(1)
-
-
-
-
-
-
-
-
-
-
-
-
Return from Stage 3 to Stage 2/Stage 1
Total after transfers
-
-
439
439
439
Changes in gross carrying amounts
and loss allowances
27
-
-
-
-
-
-
-
-
-
-
-
-
27
-
New production:
purchase, granting, origination…(2)
-
-
Derecognition:
disposal, repayment, maturity
-
-
-
-
-
-
-
-
-
Write-offs
Changes of cash flows resulting in
restructuring due to financial difficulties
-
-
-
-
-
-
-
-
Changes in models credit risk parameters
during the period
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Changes in model/methodology
Changes in scope
Other
27
-
-
-
-
-
-
-
27
-
TOTAL
466
466
466
480
Changes in carrying amount due to
specific accounting assessment methods
(with no significant impact on loss
allowance)(3)
14
-
-
14
BALANCE AT 31 DECEMBER 2021
480
-
-
-
-
-
480
-
Contractual amount outstanding of
financial assets written off during the
period, that are still subject to enforcement
measures
-
-
-
-
(1) The transfers towards Stage 3 correspond to the outstandings initially classified as Stage 1, which have been downgraded directly to Stage 3, or to Stage 2 then to Stage 3 during the year.
(2) The originations in Stage 2 can include outstandings originated in Stage 1 and reclassified in Stage 2 during the period.
(3) Includes the fair value revaluation impacts of the micro-hedged instruments, the impacts related to the use of the TIE method (espescially the amortizations of the premiums/haircuts),
the impacts related to the undiscounting of the haircuts over the restructured credits (recovery in NBP of the residual maturity of the asset), the variations of related receivables.
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
190
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
ASSETS AT AMORTISED COST: DEBT SECURITIES
Performing assets
Assets subject to
12-month ECL
(Stage 1)
Assets subject to
lifetime ECL
(Stage 2)
Credit-impaired
assets
(Stage 3)
Total
Loss
Gross
Net
carrying
amount
(a) + (b)
Gross
carrying
Gross
carrying
Gross
carrying
carrying
Loss
Loss
Loss
amount allowance
(in € million)
amount allowance
amount allowance
amount allowance
(a)
(b)
BALANCE AT 31 DECEMBER 2020
1,302
(1)
-
-
-
-
1,302
(1)
1,301
Transfer between stages
during the period
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Transfer from Stage 1 to Stage 2
Return to Stage 2 from Stage 1
Transfers to Stage 3(1)
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Return from Stage 3 to Stage 2/Stage 1
Total after transfers
-
-
1,302
(1)
1,302
(1)
1,301
Changes in gross carrying amounts
and loss allowances
117
272
-
-
-
-
-
-
-
-
-
-
-
-
117
-
New production:
purchase, granting, origination…(2)
272
-
Derecognition:
disposal, repayment, maturity
-
-
-
-
-
-
-
-
Write-offs
Changes of cash flows resulting in
restructuring due to financial difficulties
-
-
-
-
-
-
-
-
Changes in models credit risk parameters
during the period
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Changes in model/methodology
Changes in scope
Other
5
(160)
-
-
-
-
-
-
-
5
(160)
-
-
-
TOTAL
1,419
(1)
1,419
(1)
1,418
Changes in carrying amount due to
specific accounting assessment methods
(with no significant impact on loss
allowance)(3)
29
-
-
29
6
BALANCE AT 31 DECEMBER 2021
1,448
(1)
-
-
-
-
1,448
(1)
1,447
Contractual amount outstanding of
financial assets written off during the
period, that are still subject to enforcement
measures
-
-
-
-
-
(1) The transfers towards Stage 3 correspond to the outstandings initially classified as Stage 1, which have been downgraded directly to Stage 3, or to Stage 2 then to Stage 3 during the year.
(2) The originations in Stage 2 can include outstandings originated in Stage 1 and reclassified in Stage 2 during the period.
(3) Includes the impacts of fair value revaluations of micro-hedged instruments, the impacts related to the use of the EIT method (particularly the amortization of premiums/discounts), the
impacts related to the accretion of the loans recorded on restructured loans (recovery in NBI on the residual maturity of the asset).
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
191
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6
ASSETS AT FAIR VALUE THROUGH OTHER COMPREHENSIVE INCOME THAT MAY BE RECLASSIFIED TO PROFIT OR/AND LOSS:
DEBT SECURITIES
Performing assets
Assets subject to Assets subject to lifetime Credit-impaired assets
Total
12-month ECL (Bucket 1)
ECL (Bucket 2)
(Stage 3)
Carrying
amount
Loss
allowance
Carrying
amount
Loss
allowance
Carrying
amount
Loss
allowance
Carrying
amount
Loss
allowance
(in € million)
BALANCE AT 31 DECEMBER 2020
227,871
(69)
1,739
(33)
1
(1)
229,611
(103)
Transfer between stages
during the period
(1,244)
-
1
1,244
1,509
(265)
-
(12)
(17)
5
-
-
-
(12)
Transfer from Stage 1 to Stage 2
Return Stage 2 Stage 1
(1,509)
-
(16)
265
(1)
-
-
4
Transfer to Stage 3(1)
-
-
-
-
-
-
-
-
-
-
-
Return from Stage 3 to Stage 2/Stage 1
Total after transfers
-
-
-
226,627
(69)
2,983
(45)
1
(1)
229,611
(115)
Changes in gross carrying amounts
and loss allowances
(12,867)
(29)
(183)
(2)
-
-
(13,050)
(31)
Fair value revaluation during the period
(9,340)
(52)
-
(9,392)
New financial assets:
acquisition, granting, origination…(2)
8,080
(12)
4
172
(10)
1
8,252
(22)
Derecognition:
disposal, repayment, maturity
(11,053)
(304)
-
-
-
-
(11,357)
-
5
-
Write-offs
Changes of cash flows resulting in
restructuring due to financial difficulties
-
1
-
2
-
-
-
3
Changes in models credit risk parameters
during the period
(22)
5
-
-
(17)
Changes in model/methodology
-
-
-
Changes in scope
Other
(3)
(551)
-
-
3
(2)
-
-
-
-
-
-
(553)
-
-
-
TOTAL
213,760
(98)
2,800
(47)
1
(1)
216,561
(146)
Changes in carrying amount due to
specific accounting assessment methods
(with no significant impact on loss
allowance)(3)
1,767
193
-
1,960
BALANCE AT 31ST DECEMBER
2021
215,527
(98)
2,993
(47)
1
(1)
218,521
(146)
Contractual amount outstanding of
financial assets written off during the
period, that are still subject to enforcement
measures
-
-
-
-
(1) The transfers towards Stage 3 correspond to the outstandings initially classified as Stage 1, which have been downgraded directly to Stage 3, or to Stage 2 then to Stage 3 during the year.
(2) The originations in Stage 2 can include outstandings originated in Stage 1 and reclassified in Stage 2 during the period.
(3) Includes impacts relating to the use of the TIE method (including depreciation of premiums/haircuts).
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
192
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
GARANTEE COMMITMENTS (OUT OF INTERNAL OPERATIONS AT CRÉDIT AGRICOLE)
Performing commitments
Provisioned
commitments
(Stage 3)
Commitments subject to Commitments subject to
12-month ECL (Stage 1)
lifetime ECL (Stage 2)
Total
Loss Net amount of
Amount of
Amount of Loss
Amount of Loss
Amount of
Loss commitment allowance commitment
(in € million)
commitment allowance commitment allowance commitment allowance
(a)
(b)
(a) + (b)
BALANCE AT
31 DECEMBER
2020
135
-
-
-
-
-
135
-
135
Transfer between
stages during the
period
-
-
-
-
-
-
-
-
Transfers from Stage 1
to Stage 2
-
-
-
-
-
-
Return to Stage 2
from Stage 1
-
-
-
-
-
-
-
-
-
-
-
-
Transfers to Stage 3(1)
-
-
Return from Stage 3
to Stage 2/Stage 1
-
-
-
-
-
-
-
-
Total after transfers
135
-
-
-
-
-
135
-
135
Changes in
commitments
and loss allowances
(17)
-
-
-
-
-
(17)
-
New commitments
given(2)
-
-
-
-
-
-
-
-
-
-
-
-
-
-
End of commitments
Write-offs
-
-
-
-
Changes of cash
flows resulting
in restructuring due
to financial difficulties
-
-
-
-
-
-
-
-
-
-
-
-
Changes in models
credit risk parameters
during the period
Changes in model/
methodology
-
-
-
-
-
-
-
-
-
-
-
-
Changes in scope
Other
-
-
-
-
-
-
6
(17)
(17)
BALANCE AT 31ST
DECEMBER 2021
118
-
-
-
-
-
118
-
118
(1) The transfers towards Stage 3 correspond to the commitments initially classified as Stage 1, which have been downgraded directly to Stage 3, or to Stage 2 then to Stage 3 during the year.
(2) The new commitments given in Stage 2 can include commitments originated in Stage 1 reclassified in Stage 2 during the period.
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
193
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6
6.7.2
MAXIMAL EXPOSURE AT THE RISK OF CREDIT AND EFFECTS OF ASSETS HELD IN GUARANTEE AND OTHER
RAISING OF CREDITS
An entitys maximum exposure to credit risk represents the carrying
amount, net of any impairment loss recognised and without taking
account of any collateral held or other credit enhancements (e.g.
netting agreements that do not qualify for offset in accordance with
IAS 32).
The tables below show the maximum exposures as well as the
amount of collateral held and other credit enhancements allowing
this exposure to be reduced.
Impaired assets at the end of the reporting period constitute the
impaired assets (Stage 3).
FINANCIAL ASSETS NOT SUBJECT TO IMPAIRMENT REQUIREMENTS (ACCOUNTED AT FAIR VALUE THROUGH PROFIT OR LOSS)
31/12/2021
Credit risk mitigation
Collateral held as security
Other credit enhancement
Financial
instruments
provided
Maximum
exposure to
credit risk
Pledged
securities
Credit
derivatives
(in € million)
as collateral
Mortgages
Guarantees
Financial assets at fair value through
profit or loss (excluding equity securities
andassets backing unit-linked contracts)
72,532
-
-
-
-
-
Financial assets held for trading
-
-
-
-
-
-
Debt instruments that do not meet
the conditions of the “SPPI” test
72,532
-
-
-
-
-
Financial assets designated at fair value
through profit or loss
-
42
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Hedging derivative Instruments
TOTAL
72,574
FINANCIAL ASSETS SUBJECT TO IMPAIRMENT REQUIREMENTS
31/12/2021
Credit risk mitigation
Collateral held as security
Financial
Other credit enhancement
Maximum
exposure to
credit risk
instruments
provided
Pledged
securities
Credit
(in € million)
as collateral
Mortgages
-
Guarantees
-
derivatives
Financial assets at fair value through
other comprehensive income that may be
reclassified to profit orand loss
218,375
-
-
-
of which impaired assets
at the reporting date
2,946
-
-
-
-
-
Debt securities
218,375
-
-
-
-
-
of which impaired assets
at the reporting date
-
-
-
-
-
-
Financial assets at amortised cost
2,348
380
-
-
405
-
of which impaired assets
at the reporting date
11
-
-
-
11
-
Other loans and receivables
480
-
-
-
-
-
of which impaired assets
at the reporting date
-
-
-
-
-
-
Loans and receivables from customers
421
-
-
-
405
-
of which impaired assets
at the reporting date
11
-
-
-
-
-
Debt securities
1,447
380
-
-
-
-
of which impaired assets
at the reporting date
-
-
-
-
-
-
TOTAL
220,723
380
-
-
405
-
of which impaired assets
at the reporting date
2,957
-
-
-
11
-
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
194
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
31/12/2020
Credit risk mitigation
Collateral held as security
Other credit enhancement
Financial
instruments
provided
Maximum
exposure
to credit risk
Pledged
securities
Credit
derivatives
as collateral
Mortgages
Guarantees
69,140
-
-
-
-
-
-
-
-
-
-
-
69,140
-
-
-
-
-
-
710
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
69,850
31/12/2020
Credit risk mitigation
Collateral held as security
Financial
Other credit enhancement
Maximum
exposure
instruments
provided
Pledged
Credit
to credit risk
as collateral
Mortgages
-
securities
Guarantees
-
derivatives
6
229,508
-
-
-
1,706
-
-
-
-
-
229,508
-
-
-
-
-
-
-
-
-
-
-
2,200
-
-
-
441
-
9
-
-
-
9
-
439
-
-
-
-
-
-
-
-
-
-
-
460
-
-
-
441
-
-
-
-
-
-
-
1,301
6,791
-
-
-
-
-
-
-
-
-
-
231,708
-
-
-
441
-
1,715
-
-
-
9
-
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
195
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6
OFF-BALANCE SHEET COMMITMENTS SUBJECT TO PROVISION REQUIREMENTS
31/12/2021
Credit risk mitigation
Collateral held as security
Financial
Other credit enhancement
Maximum
exposure to
credit risk
instruments
provided
Pledged
securities
Credit
(in € million)
as collateral
Mortgages
-
Guarantees
-
derivatives
Guarantee commitments
118
-
-
-
of which provisioned commitments
at the reporting date
-
-
-
-
-
-
Financing commitments
-
-
-
-
-
-
of which provisioned commitments
at the reporting date
-
-
-
-
-
-
TOTAL
118
-
-
-
-
-
of which provisioned commitments
at the reporting date
-
-
-
-
-
-
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
196
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
31/12/2020
Credit risk mitigation
Collateral held as security
Other credit enhancement
Financial
instruments
provided
Maximum
exposure
Pledged
Credit
to credit risk
as collateral
Mortgages
-
securities
Guarantees
-
derivatives
135
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
135
-
-
-
-
-
-
-
-
-
-
-
6
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
197
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6
6.7.3
EXPOSURE AT THE RISK OF CREDIT AND EVALUATION OF THE CONCENTRATION OF THE CREDIT RISK
The carrying amounts and commitments are presented net of impairment and provisions.
Exposure to credit risk by category of credit risk
FINANCIAL ASSETS AT AMORTISED COST
31/12/2021
Book value
31/12/2020
Book value
Healthy assets
Healthy assets
Assets
subject
to ECL
Assets
subject
Assets
Assets
Credit
risk rating
grades
subject to Deprecia-
mature ECL ted assets
(Stage 2) (Stage 3)
to ECL
subject to Deprecia-
mature ECL ted assets
(Stage 2) (Stage 3)
12 months
(Stage 1)
12 months
(Stage 1)
(in € million)
Total
86
Total
86
Financial institutions
AAA
86
162
105
30
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
86
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
AA
162
105
30
159
159
102
-
A
BBB
102
-
BB ou < BB
NR
9
9
11
11
-
-
-
-
Total Financial Institutions
392
35
392
35
358
358
35
Corporate
AAA
35
AA
384
189
227
-
384
189
227
-
393
393
201
279
-
A
BBB
201
279
BB ou < BB
NR
-
375
1,210
-
375
1,210
-
357
357
1,266
-
Total Corporate
1,266
General Administration
AAA
-
AA
87
87
-
-
A
BBB
14
14
-
-
225
-
225
-
117
117
-
BB ou < BB
NR
-
-
-
-
117
-
Total General Administration
Impairment
326
-
326
(1)
117
(1)
-
TOTAL
1,928
1,927
1,741
1,740
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
198
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
FINANCIAL ASSETS AT AMORTISED COST: LOANS AND RECEIVABLES FROM CUSTOMERS
31/12/2021
Book value
31/12/2020
Book value
Healthy assets
Healthy assets
Assets
subject
Assets
subject
Assets
Assets
Credit
risk rating
grades
to ECL
subject to Deprecia-
to ECL
subject to Deprecia-
12 months
(Stage 1)
mature ECL ted assets
(Stage 2) (Stage 3)
12 months
(Stage 1)
mature ECL ted assets
(Stage 2) (Stage 3)
(in € million)
Total
Total
Retail customers
PD ≤ 0,5%
380
24
5
1
4
7
-
-
-
381
432
15
3
1
-
-
-
433
0,5% < PD
≤ 2%
28
12
-
15
12
2% < PD
≤ 20%
9
20% < PD
< 100%
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
PD = 100%
Total Retail customers
409
-
12
-
421
-
450
-
10
-
460
-
Non retail customers
PD ≤ 0,6%
0,6% < PD
< 12%
-
-
-
-
-
-
-
-
12% ≤ PD
< 100%
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
PD = 100%
-
-
-
-
Total Non Retail customers
Impairment
-
-
-
-
-
-
-
-
-
-
-
-
TOTAL
409
12
421
450
10
460
6
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
199
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6
FINANCIAL ASSETS AT FAIR VALUE THROUGH OTHER COMPREHENSIVE INCOME THAT MAY BE RECLASSIFIED TO PROFIT
OR/AND LOSS
31/12/2021
Book value
31/12/2020
Book value
Healthy assets
Healthy assets
Assets subject
to ECL
Assets
Assets subject
to ECL
Assets
Credit
risk rating
grades
subject to Deprecia-
mature ECL ted assets
(Stage 2) (Stage 3)
subject to Deprecia-
mature ECL ted assets
(Stage 2) (Stage 3)
12 months
(Stage 1)
12 months
(Stage 1)
(in € million)
Total
21,686
8,930
22,773
8,543
290
Total
24,984
11,250
22,780
6,825
4
Financial institutions
AAA
21,686
8,930
22,773
8,543
285
-
-
-
-
-
-
-
-
24,984
11,250
22,780
6,825
-
-
-
-
-
-
-
-
-
AA
A
BBB
-
-
-
-
BB ou < BB
NR
5
-
4
-
-
-
-
-
Total Financial
Institutions
62,217
1,427
25,962
21,022
32,733
775
5
-
-
-
-
-
-
-
-
-
-
-
-
-
-
62,222
1,427
25,988
22,338
33,844
1,262
-
65,839
1,668
29,561
22,934
32,510
473
4
-
-
-
-
-
-
-
-
-
-
-
-
-
-
65,844
1,670
29,674
23,410
33,151
941
Corporate
AAA
-
2
AA
26
113
A
BBB
1,316
476
1,111
642
BB ou < BB
NR
487
468
-
-
-
-
-
Total Corporate
81,919
1,408
54,944
1,328
13,549
-
2,940
84,859
1,408
54,944
1,328
13,549
-
87,145
2,015
58,988
1,099
12,715
-
1,701
88,846
2,015
58,988
1,099
12,715
-
General Administration
AAA
-
-
-
-
-
-
-
-
AA
A
BBB
-
-
BB ou < BB
NR
-
64
1
65
-
-
Total General
Administration
71,293
1
-
71,294
74,818
-
-
74,818
TOTAL
215,429
2,946
-
218,375
227,802
1,706
-
229,508
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
200
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
Credit risk concentrations by geographical area
FINANCIAL ASSETS AT AMORTISED COST BY GEOGRAPHICAL AREA (EXCLUDING CRÉDIT AGRICOLE INTERNAL TRANSACTIONS)
At 31 December 2021
Carrying amount
At 31 December 2020
Carrying amount
Performing assets
Performing assets
Assets
subject to
12-month
Assets
subject to
12-month
Assets
Credit-
Assets
Credit-
subject to impaired
subject to impaired
ECL lifetime ECL
assets
ECL lifetime ECL
assets
(in € million)
(Stage 1)
(Stage 2) (Stage 3)
Total
(Stage 1)
(Stage 2) (Stage 3)
Total
France (including overseas
departments and territories)
1,423
12
-
-
-
-
-
-
-
-
-
-
-
1,435
1,396
10
-
-
-
-
-
-
-
-
-
-
-
1,406
Other European Union countries
Others
620
-
620
543
-
543
62
-
62
6
-
6
North America
185
-
185
208
-
208
Central and South America
Africa and Middle East
Asia-Pacific (ex. Japan)
Japan
-
-
-
-
-
-
-
-
-
-
12
-
-
12
7
40
-
-
7
40
-
-
25
25
Supranational organisations
Impairment
-
-
-
-
-
-
(1)
-
(1)
(1)
-
(1)
TOTAL
2,336
12
2,348
2,190
10
2,200
FINANCIAL ASSETS AT FAIR VALUE THROUGH OTHER COMPREHENSIVE INCOME THAT MAY BE RECLASSIFIED TO PROFIT
OR LOSS BY GEOGRAPHICAL AREA
At 31 December 2021
Carrying amount
At 31 December 2020
Carrying amount
Performing assets
Performing assets
Assets
Assets
subject to impaired
assets
(Stage 2) (Stage 3)
Credit-
Assets
Assets
Credit-
impaired
assets
subject to
subject to
subject to
12-month lifetime ECL
ECL (Stage 1)
12-month lifetime ECL
Total ECL (Stage 1)
(in € million)
(Stage 2)
(Stage 3)
Total
France (including overseas
departments and territories)
103,287
72,710
11,614
22,249
248
691
-
-
-
-
-
-
-
-
-
-
103,978
74,136
11,886
22,806
248
117,000
79,798
2,617
23,098
258
751
-
-
-
-
-
-
-
-
-
-
117,751
80,747
2,617
23,104
258
6
Other European Union countries
Others
1,426
949
272
-
North America
557
6
Central and South America
Africa and Middle East
Asia-Pacific (ex. Japan)
Japan
-
-
90
-
90
92
-
92
4,245
939
-
4,245
939
4,289
590
-
4,289
590
-
-
-
-
Supranational organisations
TOTAL
47
47
60
60
215,429
2,946
218,375
227,802
1,706
229,508
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
201
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6
GARANTEE COMMITMENTS
At 31 December 2021
At 31 December 2020
Amount of commitment
Amount of commitment
Performing commitments
Commitments
Performing commitments
Commitments
subject to Commitments
subject to Commitments
12-month
ECL
subject to
Provisioned
12-month
ECL
subject to
Provisioned
lifetime ECL commitments
lifetime ECL commitments
(in € million)
(Stage 1)
(Stage 2)
(Stage 3)
Total
(Stage 1)
(Stage 2)
(Stage 3)
Total
France (including overseas
departments and territories)
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Other European Union countries
Others
-
-
-
-
-
-
-
-
North America
-
-
-
-
Central and South America
Africa and Middle East
Asia-Pacific (ex. Japan)
Japan
-
-
-
-
-
-
-
-
-
118
-
-
118
-
-
135
-
-
135
-
Supranational organisations
Provisions(1)
-
-
-
-
TOTAL
118
118
135
135
(1) Expected or proven losses in respect of off-balance sheet commitments are covered by provisions recognised as liabilities on the balance sheet.
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
202
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
203
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6
6.8 Transferred assets not derecognised or derecognised with continuous implication
31/12/2021
Transferred assets still fully recognised
Transferred asssets
o/w
o/w securities
sold/bought
securitisation
Carrying
(non- under repurchase
amount deconsolidating)
Nature of transferred assets
(in € million)
agreements
o/w other(1)
Fair value(2)
Financial assets held for trading
Equity instruments
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Debt securities
-
-
-
Loans and receivables
-
-
-
Other financial assets at fair value through profit or loss
Financial assets at fair value through equity
Equity instruments
-
-
-
15,686
15,686
15,327
-
-
-
Debt securities
15,686
15,686
15,327
Loans and receivables
-
-
-
Financial assets at amortized cost
Debt securities
-
-
-
-
-
-
-
-
-
Loans and receivables
TOTAL FINANCIAL ASSETS
TOTAL ASSETS TRANSFERRED
15,686
15,686
15,686
15,686
15,327
15,327
(1) Including securities loans with no collateral cash.
(2) In the event that the “guarantee of the other party to the agreement giving rise to the associated liabilities is limited to the transferred assets” (IFRS 7.42D. (D).
31/12/2020
Transferred assets still fully recognised
Transferred asssets
o/w
o/w securities
sold/bought
securitisation
Carrying
(non- under repurchase
amount deconsolidating)
Nature of transferred assets
(in € million)
agreements
o/w other(1)
Fair value(2)
Financial assets held for trading
Equity instruments
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Debt securities
-
-
-
Loans and receivables
-
-
-
Other financial assets at fair value through profit or loss
Financial assets at fair value through equity
Equity instruments
-
-
-
25,258
25,258
25,198
-
-
-
Debt securities
25,258
25,258
25,198
Loans and receivables
-
-
-
Financial assets at amortized cost
Debt securities
-
-
-
-
-
-
-
-
-
Loans and receivables
TOTAL FINANCIAL ASSETS
TOTAL ASSETS TRANSFERRED
25,258
25,258
25,258
25,258
25,198
25,198
(1) Including securities loans with no collateral cash.
(2) In the event that the “guarantee of the other party to the agreement giving rise to the associated liabilities is limited to the transferred assets” (IFRS 7.42D. (D).
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
204
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
31/12/2021
Transferred assets accounted for to the extent
of the entity’s continuing involvement
Transferred assets still fully recognised
Associated liabilities
Assets and
liabilities
associated
Carrying amount
o/w
securitisation
o/w securities
sold/bought
Total book
value of initial
assets before
their transfer
of the asset Carrying
still recognized
(continuing
value of
related
Carrying
(non- under repurchase
amount deconsolidating)
agreements
o/w other
Fair value(2)
Net worth(2)
involvement) liabilities
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
15,686
15,686
15,686
(359)
-
-
-
-
15,686
15,686
15,686
(359)
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
15,686
15,686
15,686
15,686
15,686
15,686
(359)
(359)
31/12/2020
Transferred assets accounted for to the extent
of the entity’s continuing involvement
Transferred assets still fully recognised
Assets and
liabilities
6
Associated liabilities
associated
Carrying amount
o/w
securitisation
o/w securities
sold/bought
Total book value
of initial assets
before their
transfer
of the asset Carrying
still recognized
(continuing
involvement) liabilities
value of
related
Carrying
(non- under repurchase
amount deconsolidating)
agreements
o/w other
Fair value(2)
Net worth(2)
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
25,258
25,258
25,258
(60)
-
-
-
-
25,258
25,258
25,258
(60)
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
25,258
25,258
25,258
25,258
25,258
25,258
(60)
(60)
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
205
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6
6.9 Derivative instruments
6.9.1
HEDGE ACCOUNTING
Cash flow hedges
A cash flow hedge modifies the risk related to variability in cash flows
arising from floating-rate financial instruments.
Fair value hedges
A fair value hedge modifies the risk caused by changes in the fair
value of a fixed-rate financial instrument as a result of changes in
interest rates. Fair value hedges transform fixed-rate assets or
liabilities into floating-rate assets or liabilities.
Items hedged are principally floating-rate loans and deposits.
Hedge of net investment in foreign currency
A hedge of a net investment in foreign currency modifies the risk
inherent in exchange rate fluctuations connected with foreign
currency investments in subsidiaries.
Items hedged are principally fixed-rate loans, securities, deposits
and subordinated debt.
6.9.1.1 Hedging derivative instruments
31/12/2021
31/12/2020
Market value
Market value
Notional
amount
Notional
amount
(in € million)
Positive
Negative
Positive
Negative
Fair value hedges
Interest rate
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Foreign exchange
Other
-
-
-
-
-
-
-
-
-
-
1,855
1,855
-
Cash flow hedges
Interest rate
42
42
-
147
6
159
120
39
-
710
710
-
Foreign exchange
Other
141
-
-
-
-
Hedges of net investments
in foreign operations
-
-
-
-
2
80
TOTAL HEDGING DERIVATIVE
INSTRUMENTS
42
147
159
710
2
1,935
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
206
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6.9.1.2 Operations on instruments derived of cover: analysis by residual duration (notional)
Hedging derivative instruments - notional
The breakdown of notionals values of derivative instruments is shown by remaining contractual maturity.
31/12/2021
Exchange-traded transactions
Over-the-counter transactions
> 1 year up to
> 1 year up to
(in € million)
≤ 1 year
≤ 5 years
> 5 years
≤ 1 year
≤ 5 years
> 5 years Total notional
Interest rate instruments
Futures
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
95
-
95
-
FRAs
-
-
Interest rate swaps
Interest rate options
Caps - floors - collars
Other options
95
-
95
-
-
-
-
-
Currency
-
-
Currency futures
Currency options
Other instruments
Other
-
-
-
-
-
-
-
-
Subtotal
95
-
95
-
Forward currency transactions
TOTAL NOTIONAL OF HEDGING
DERIVATIVES - ASSETS
-
-
-
-
-
95
95
31/12/2020
Exchange-traded transactions
Over-the-counter transactions
> 1 year up
≤ 1 year to ≤ 5 years
> 1 year up
≤ 1 year to ≤ 5 years
Total
notional
(in € million)
> 5 years
> 5 years
Interest rate instruments
Futures
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
1,855
1,855
-
-
FRAs
-
-
-
-
6
Interest rate swaps
Interest rate options
Caps - floors - collars
Other options
-
-
1,855
1,855
-
-
-
-
-
-
-
-
-
-
-
-
Currency
2
2
-
9
9
-
69
80
Currency futures
Currency options
Other instruments
Other
69
80
-
-
-
-
-
-
-
-
-
1,924
-
-
1,935
-
Subtotal
2
-
9
-
Forward currency transactions
TOTAL NOTIONAL OF HEDGING
DERIVATIVES - ASSETS
-
-
-
2
9
1,924
1,935
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
207
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6
31/12/2021
Exchange-traded transactions
> 1 year up to
Over-the-counter transactions
> 1 year up to
(in € million)
≤ 1 year
≤ 5 years
> 5 years
≤ 1 year
≤ 5 years
> 5 years Total notional
Interest rate instruments
Futures
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
25
-
-
-
25
-
FRAs
-
-
-
Interest rate swaps
Interest rate options
Caps - floors - collars
Other options
25
-
-
25
-
-
-
-
-
-
-
-
Currency
(2)
(2)
-
41
41
-
39
39
-
Currency futures
Currency options
Other instruments
Other
-
-
-
-
-
-
Subtotal
23
-
41
-
64
-
Forward currency transactions
TOTAL NOTIONAL OF HEDGING
DERIVATIVES - LIABILITIES
-
-
-
-
23
41
64
31/12/2020
Exchange-traded transactions
> 1 year up to
Over-the-counter transactions
> 1 year up to
(in € million)
≤ 1 year
≤ 5 years
> 5 years
≤ 1 year
≤ 5 years
> 5 years Total notional
Interest rate instruments
Futures
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
FRAs
Interest rate swaps
Interest rate options
Caps - floors - collars
Other options
Currency
Currency futures
Currency options
Other instruments
Other
Subtotal
Forward currency transactions
TOTAL NOTIONAL OF HEDGING
DERIVATIVES - LIABILITIES
-
-
-
-
-
-
-
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
208
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6.9.1.3 Cash flow hedge and net investment – hedging instruments
31/12/2021
Changes in fair value during the period
(including termination of hedges
during the period)
Carrying amount
Notional
amount
(in € million)
Assets
Liabilities
Regulated markets
Interest rate
Futures
-
-
-
-
-
-
-
-
-
-
-
-
-
Options
-
-
-
Foreign exchange
Futures
-
-
-
-
-
-
-
-
Options
-
-
-
-
Other
-
-
147
6
-
-
Over-the-counter markets
Interest rate
Futures
42
42
42
-
(674)
159
120
95
25
39
39
-
(674)
-
(668)
Options
6
(6)
Foreign exchange
Futures
-
141
141
-
-
-
-
Options
-
-
-
Other
-
-
-
TOTAL CASH FLOW HEDGES
42
147
(674)
159
HEDGES OF NET INVESTMENTS
IN FOREIGN OPERATIONS
-
-
-
-
31/12/2020
Carrying amount
Changes in fair value during the period
(including termination of hedges
during the period)
Notional
amount
(in € million)
Assets
Liabilities
Regulated markets
Interest rate
Futures
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
6
Options
-
-
-
Foreign exchange
Futures
-
-
-
-
-
-
Options
-
-
-
Other
-
-
-
Over-the-counter markets
Interest rate
Futures
710
(219)
1,855
710
(219)
1,855
710
(219)
1,855
Options
-
-
-
Foreign exchange
Futures
-
-
-
-
-
-
Options
-
-
-
-
-
-
Other
TOTAL CASH FLOW HEDGES
710
(219)
1,855
HEDGES OF NET INVESTMENTS
IN FOREIGN OPERATIONS
-
2
16
80
Changes in the fair value of hedging derivatives are recognised under
“Other comprehensive income” excluding the ineffective portion
of the hedging relationship which is recognised under “Net gains
(losses) on financial instruments at fair value through profit or loss” in
the income statement.
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
209
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6
6.9.1.4 Cash flow hedge and net investment – impact of hedge accounting
31/12/2021
Net income
(Hedge accounting
income or loss)
Other comprehensive income on items
that may be reclassified to profit or loss
Amount reclassified
from other
Effective portion of comprehensive income
the hedge recognised
during the period
Hedge
ineffectiveness
portion
into profit or loss
during the period
(in € million)
Interest rate
(674)
-
-
-
-
-
-
-
-
-
-
-
-
Foreign exchange
(9)
Commodities
-
Other
-
(683)
-
Total Cash Flow hedges
Hedges of net investments in foreign operations
TOTAL CASH FLOW HEDGES AND HEDGES
OF NET INVESTMENTS IN FOREIGN OPERATIONS
(683)
-
-
31/12/2020
Net income
(Hedge accounting
income or loss)
Other comprehensive income on items
that may be reclassified to profit or loss
Amount reclassified
from other
Effective portion of comprehensive income
the hedge recognised
during the period
Hedge
ineffectiveness
portion
into profit or loss
during the period
(in € million)
Interest rate
(219)
-
-
-
-
-
-
-
-
-
-
Foreign exchange
16
Other
-
(203)
-
TOTAL CASH FLOW HEDGES
HEDGES OF NET INVESTMENTS IN FOREIGN OPERATIONS
TOTAL CASH FLOW HEDGES AND HEDGES
OF NET INVESTMENTS IN FOREIGN OPERATIONS
(203)
-
-
6.9.2
HELD FOR TRADING DERIVATIVE INSTRUMENTS
31/12/2021
31/12/2020
Market value
Market value
(in € million)
positive
negative
positive
negative
FRA
-
-
-
-
-
-
Interest rate swaps
1,663
1,236
Interest rate options
11
-
118
-
Caps, floors, collars
22
21
-
6
30
-
Other derivative instruments
Interest rate instruments
Exchange transactions
-
-
1,696
21
5
1,360
30
-
-
-
-
Currency instruments and gold
Equity and index derivatives
Other
5
-
-
-
-
-
-
273
273
1,969
116
116
142
-
-
-
Other instruments
-
TOTAL HELD FOR TRADING DERIVATIVE INSTRUMENTS
1,360
30
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
210
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6.10 Investments accounted for using the equity method
FINANCIAL INFORMATION OF COMPANIES AT EQUITY
At 31 December 2021, the equity value of associates and joint
ventures stood at €4,467 million.
Crédit Agricole Assurances has an interest in 14 joint ventures
and 10 associated companies following changes in consolidation
scope: SCI PAUL CEZANNE (entry), SAS PARHOLDING & SCI
WASHINGTON (exit).
Following the Covid-19 pandemic, in accordance with IAS 28,
Crédit Agricole Assurances carried out impairment testing of equity-
accounted entities by reviewing the existence of objective indications
of impairment of these investments. At 31 December 2021, this
impairment testing reflecting the significant negative effects on the
economy caused by Covid-19 did not lead to the recognition of
additional impairment to equity values.
The associates and joint ventures are shown in the table below.
These are the main associates and joint ventures that make up the
“Equity-accounted value on the balance sheet”.
31/12/2021
Dividends
Equity-
paid to
Group’s
entities
Share
Share of
% of
interest
accounted
Share of
of net shareholders’
(in € million)
value market value
income
equity
Goodwill
Joint ventures
FONCIERE HYPERSUD
ARCAPARK SAS
51
50
50
50
48
50
50
50
50
33
50
50
25
49
16
29
59
6
36
150
27
-
-
3
(1)
15
(6)
1
16
(18)
59
6
-
47
SCI EUROMARSEILLE 1
SCI EUROMARSEILLE 2
FREY RETAIL VILLEBON
SCI RUE DU BAC
SCI TOUR MERLE
SCI CARPE DIEM
SCI ILOT 13
(3)
(1)
(1)
(3)
-
-
7
-
19
89
25
55
25
28
27
66
21
322
24
19
89
25
55
25
28
27
66
21
81
-
151
54
3
-
5
-
154
53
(6)
(1)
-
11
1
-
-
SCI1 TERRASSE BELLINI
SCI WAGRAM 22/30
SCI ACADEMIE MONTROUGE
SAS DEFENSE CB3
SCI PAUL CEZANNE
Associates
63
1
-
68
(4)
(1)
-
1
-
-
69
2
23
(2)
5
-
350
(1)
241
6
RAMSAY - GENERALE DE SANTE
INFRA FOCH TOPCO
ALTAREA
40
36
25
24
22
19
20
-
697
89
941
455
839
718
183
919
49
-
-
26
(7)
(17)
15
7
426
(51)
457
829
172
552
46
271
140
178
46
3
635
875
175
945
47
(41)
(8)
KORIAN
FREY
(7)
ICADE
(57)
(4)
40
5
393
1
PATRIMOINE ET COMMERCE
SAS PARHOLDING
SCI HEART OF LA DEFENSE
SAS CRISTAL
-
-
(4)
2
-
-
33
46
-
189
38
227
70
(13)
(9)
(62)
3
189
38
-
-
SCI WASHINGTON
SCI FONDIS
-
-
(6)
4
-
-
25
(8)
61
(3)
(24)
(8)
-
Net carrying amount of investments
in associates and joint ventures
4,467
5,691
(172)
32
3,147
1,320
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
211
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6
31/12/2020
Dividends
paid to
Group’s
entities
Equity-
Share
Share of
% of
interest
accounted
Share of
of net shareholders’
(in € million)
value market value
income(1)
equity
Goodwill
Joint ventures
FONCIERE HYPERSUD
ARCAPARK SAS
51
50
50
50
48
50
50
50
50
33
50
50
25
12
31
45
13
19
89
20
51
25
27
30
45
23
27
154
43
-
-
(3)
(4)
6
12
(16)
45
13
19
89
20
51
25
27
30
45
23
-
47
-
SCI EUROMARSEILLE 1
SCI EUROMARSEILLE 2
FREY RETAIL VILLEBON
SCI RUE DU BAC
SCI TOUR MERLE
SCI CARPE DIEM
SCI ILOT 13
-
9
-
4
-
23
(1)
(3)
-
2
-
137
47
4
-
(6)
3
-
159
55
(6)
(1)
-
-
1
-
SCI1 TERRASSE BELLINI
SCI WAGRAM 22/30
SCI ACADEMIE MONTROUGE
SAS DEFENSE CB3
Associates
61
(6)
1
-
53
(4)
(1)
-
-
46
-
-
23
(10)
-
RAMSAY - GENERALE DE SANTE
INFRA FOCH TOPCO
ALTAREA
40
36
25
24
19
19
21
50
33
46
34
25
669
96
785
466
613
801
143
892
46
-
-
5
(13)
5
401
(44)
486
728
144
544
77
268
140
98
40
2
583
768
146
935
77
(37)
-
KORIAN
18
6
FREY
(7)
(57)
(4)
(6)
(10)
(6)
(4)
2
ICADE
49
4
391
-
PATRIMOINE ET COMMERCE
SAS PARHOLDING
SCI HEART OF LA DEFENSE
SAS CRISTAL
88
402
230
74
7
14
74
-
264
43
4
264
43
3
-
SCI WASHINGTON
SCI FONDIS
40
250
59
5
40
-
18
2
18
-
Net carrying amount of investments
in associates
4,158
5,598
(145)
88
3,097
1,061
(1) Share of result since a significant influence is exercised recognised in the period before restatements.
The market value shown above is the quoted price of the shares
on the market at 31 December 2021 for listed securities. This value
may not be representative of the selling value since the value in
use of equity-accounted entities may be different from the equity-
accounted value determined pursuant to IAS 28.
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
212
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
Condensed financial information for the material associates and joint ventures of Crédit Agricole Assurances is shown below:
31/12/2021
(in € million)
Net Income(1)
Total Assets
Total equity
Joint ventures
FONCIERE HYPERSUD
ARCAPARK SAS
7
(2)
30
(11)
2
165
167
151
75
30
167
96
SCI EUROMARSEILLE 1
SCI EUROMARSEILLE 2
FREY RETAIL VILLEBON
SCI RUE DU BAC
SCI TOUR MERLE
SCI CARPE DIEM
SCI ILOT 13
16
161
230
111
234
82
39
6
176
51
11
21
2
108
48
SCI1 TERRASSE BELLINI
SCI WAGRAM 22/30
SCI ACADEMIE MONTROUGE
SAS DEFENSE CB3
SCI PAUL CEZANNE
Associates
3
137
327
187
124
185
83
3
60
4
91
(8)
9
92
176
RAMSAY - GENERALE DE SANTE
INFRA FOCH TOPCO
ALTAREA
65
(19)
(69)
61
6,682
3,459
8,832
13,738
1,590
12,571
914
1,099
122
2,729
3,606
821
KORIAN
FREY
31
ICADE
207
25
3,737
392
PATRIMOINE ET COMMERCE
SCI HEART OF LA DEFENSE
SAS CRISTAL
(185)
7
1,762
127
685
101
SCI FONDIS
(97)
577
233
(1) Net income, Group share corresponding to 12 rolling months reconstituted from the half-year financial statements of 30 June 2021.
6
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
213
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6
31/12/2020
Total Assets
(in € million)
Net Income(1)
Total equity
Joint ventures
FONCIERE HYPERSUD
ARCAPARK SAS
(5)
(9)
11
9
158
168
148
72
24
166
78
SCI EUROMARSEILLE 1
SCI EUROMARSEILLE 2
FREY RETAIL VILLEBON
SCI RUE DU BAC
SCI TOUR MERLE
SCI CARPE DIEM
SCI ILOT 13
14
3
169
231
123
233
83
40
8
175
48
(12)
6
108
48
2
SCI1 TERRASSE BELLINI
SCI WAGRAM 22/30
SCI ACADEMIE MONTROUGE
SAS DEFENSE CB3
Associates
(17)
3
126
332
152
121
86
65
1
65
(39)
100
RAMSAY - GENERALE DE SANTE
INFRA FOCH TOPCO
ALTAREA
13
(38)
19
74
31
258
21
14
13
6
6,715
3,715
9,114
11,884
1,430
12,429
886
1,037
210
2,939
2,620
743
KORIAN
FREY
ICADE
3,715
377
PATRIMOINE ET COMMERCE
SAS PARHOLDING
SCI HEART OF LA DEFENSE
SAS CRISTAL
35
29
1,880
126
795
109
SCI WASHINGTON
SCI FONDIS
16
9
277
110
638
291
(1) Net income, Group share corresponding to 12 rolling months reconstituted from the half-year financial statements of 30 June 2020.
This financial information comes from the last published financial
statements established according to IFRS standards by associates
and by joint ventures.
At 31 December 2021, no contingent liability is incurred by Crédit
Agricole Assurances in its joint ventures and associates.
SIGNIFICANT RESTRICTIONS ON JOINT VENTURES AND
ASSOCIATES
INFORMATION ON THE RISKS RELATED TO INTERESTS
These restrictions are similar to the one relating to controlled entities
shown in note 11 Scope of consolidation.
At 31 December 2021, Crédit Agricole Assurances has no
commitment in respect of its interests in its joint ventures which
would result in an outflow of resources or assets.
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
214
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6.11 Reinsurer’s share in liabilities arising from insurance and financial contracts
(in € million)
31/12/2021
31/12/2020
Mathematical reserves ceded
-
180
609
595
1,384
22
-
186
683
564
1,432
607
178
63
Provisions for unearned premiums ceded
Provisions for claims outstanding ceded
Other technical reserves ceded
Reinsurers’ share in non-life insurance reserves
Mathematical reserves ceded
Provisions for unearned premiums ceded
Provisions for claims outstanding ceded
Other technical reserves ceded
188
74
22
16
Profit-sharing provisions ceded
-
-
Reinsurers’ share in life insurance reserves
Reinsurers’ share in provisions for financial contracts
TOTAL SHARE HELD BY CEDANTS IN LIABILITIES
305
-
864
-
1,689
2,296
6.12 Operating property and other property, plant and equipment
Operating property, plant and equipment includes the right-of-use assets related to the fixed assets leased as lessee.
Depreciation and impairment of operating property, plant and equipment is presented including depreciation on property, plant and equipment
leased under operating leases.
Increases
(acquisitions,
Decreases
business (disposals and exchange
in scope combinations) redemptions) differences
Foreign
Change
Other
(in € million)
31/12/2020
366
movements
31/12/2021
377
Gross amount
(1)
1
107
(18)
(73)
19
-
-
(22)
7
Depreciation, amortization and impairment(1)
(121)
(112)
NET VALUE OF OPERATING
PROPERTY AND OTHER PROPERTY,
PLANT AND EQUIPMENT
245
-
89
(54)
-
(15)
265
(1) Of which €-6 millions booked as right of use amortization (IFRS 16) as of 31 December 2021 versus €-13 million as of 31 December 2020.
6
6.13 Deferred acquisition costs
(in € million)
31/12/2021
31/12/2020
681
Net deferred acquisition costs and similar on insurance and financial contracts with discretionary participation features
Rights acquired on financial contracts without discretionary participation features
Net deferred acquisition costs and similar on life activities
Deferred acquisition costs on non-life activities
Deferred acquisition costs
723
13
13
736
695
380
404
1,116
(12)
1,099
(12)
Provisions for expenses and unearned deductions
TOTAL DEFERRED ACQUISITION COSTS
1,104
1,087
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
215
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6
6.14 Current and deferred tax assets and liabilities
6.14.1
CURRENT AND DEFERRED TAX ASSETS AND LIABILITIES
In accordance with IAS 12, deferred tax assets and liabilities are now offset within a same taxable entity.
(in € million)
31/12/2021
31/12/2020
Current tax
403
69
123
46
Deferred tax
TOTAL CURRENT AND DEFERRED TAX ASSETS
472
39
169
83
Current tax
Deferred tax
347
386
594
677
TOTAL CURRENT AND DEFERRED TAX LIABILITIES
6.14.2
DEFERRED TAX ASSETS AND LIABILITIES: BREAKDOWN OF DEFERRED TAXES
Net deferred tax assets and liabilities break down as follows:
(in € million)
31/12/2021
128
31/12/2020
216
Temporary timing differences
Non-deductible accrued expenses
Non-deductible provisions
65
62
122
206
Other temporary differences
(60)
(57)
Deferred tax on reserves for unrealised gains or losses
Available-for-sale assets
(600)
(4,534)
3,945
(11)
(1,075)
(6,645)
5,756
(187)
-
Profit-sharing on AFS reserves
Cash flow hedges
Actuarial gains and losses on post-employment benefits
Deferred tax on income and reserves
TOTAL DEFERRED TAX
-
194
311
(278)
(548)
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
216
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6.15 Receivables arising on direct insurance and inward reinsurance operations
31/12/2021
(in € million)
Under 1 year
Between 1 and 5 years Over 5 years
Total
25
Receivables due from policyholders
Commission receivables from banking distribution networks
Unrecovered written premiums
Unwritten earned premiums
23
1,808
3
-
-
2
-
1,808
3
-
-
(23)
304
505
-
-
(23)
307
526
Other receivables
3
-
-
Receivables for cash deposited at ceding companies
21
TOTAL RECEIVABLES ARISING ON DIRECT INSURANCE
AND INWARD REINSURANCE OPERATIONS
2,620
3
23
2,646
31/12/2020
(in € million)
Under 1 year
Between 1 and 5 years Over 5 years
Total
127
1,681
5
Receivables due from policyholders
Commission receivables from banking distribution networks
Unrecovered written premiums
Unwritten earned premiums
124
1,681
5
-
-
3
-
-
-
6
-
-
6
Other receivables
313
550
6
-
6
325
573
Receivables for cash deposited at ceding companies
23
TOTAL RECEIVABLES ARISING ON DIRECT INSURANCE
AND INWARD REINSURANCE OPERATIONS
2,679
6
32
2,717
6.16 Receivables arising on ceded reinsurance operations
31/12/2021
(in € million)
Under 1 year
Between 1 and 5 years Over 5 years
Total
Current accounts – ceding and retroceding companies
324
-
1
325
TOTAL RECEIVABLES ARISING
ON CEDED REINSURANCE OPERATIONS
324
-
1
325
6
31/12/2020
(in € million)
Under 1 year
Between 1 and 5 years Over 5 years
Total
Current accounts – ceding and retroceding companies
270
-
2
272
TOTAL RECEIVABLES ARISING
ON CEDED REINSURANCE OPERATIONS
270
-
2
272
6.17 Other receivables
(in € million)
31/12/2021
31/12/2020
1
Employees accounts
Government, social security bodies
Accrued income
-
973
512
266
184
Sundry debtors
596
698
Other adjustment accounts
Securities under repurchase agreements
TOTAL
16
127
380
6,791
8,313
2,231
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6
6.18 Cash and cash equivalents
31/12/2021
Assets
31/12/2020
Assets
(in € million)
Liabilities
Liabilities
Cash
-
1,565
-
216
-
1,361
-
397
Central banks
CARRYING AMOUNT
1,565
216
1,361
397
6.19 Equity
COMPOSITION OF SHARE CAPITAL AT 31 DECEMBER 2021
Equity and voting rights broke down as follows:
Shareholders
Crédit Agricole S.A.
Other
Shares outstanding
149,040,366
1
% of capital % of voting rights
99.99
0.01
100
-
TOTAL
149,040,367
100.00
100
As of 31 December 2021, the share capital of Crédit Agricole Assurances amounts to 1,490,403,670 euros composed of 149,040,366
ordinary shares of 10 euros of par value and have been fully paid up.
MOVEMENTS IN CAPITAL OF CRÉDIT AGRICOLE ASSURANCES
No capital movement was made during 2021.
PREFERRED SHARES
Crédit Agricole Assurances has not issued any preferred shares.
EARNINGS PER SHARE
31/12/2021
1,531
31.12.2020
1,230
Net income - Group share (in € million)
Weighted average number of ordinary shares outstanding during the period
Earnings per share (€)
149,040,367
10.27
149,040,367
8.25
z DividendsOn 27 April 2021, the General Meeting approved the payment of a global dividend totaling €1,095 million relating to the 2020 financial
year, or €7.35 per share.
z The Executive Board of Credit Agricole Assurances has decided to propose to the General Meeting of 3 May 2022 a dividend per share of €9.27
relating to the 2021 financial year, subject to General Meeting approval.
z On 9 December 2021, Executive Board decided distribute an interim dividend of €635 milllion meaning €4.26 by share, which, by choice of
shareholders, totally paid in cash.
2021(1)
9.27
2020
7.35
2019
8.89
2018
7.99
2017
8.13
Net dividend per share (€)
Final dividend (in € million)
1,382
1,095
1,325
1,191
1,212
(1) This dividend will be submitted to the Shareholders’ Meeting on 3 May 2022.
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
DETAIL OF GAINS AND LOSSES RECOGNISED IN EQUITY
The breakdown of income and expenses recognised for the period is presented below:
(in € million)
31/12/2021
31/12/2020
Other comprehensive income on items that may be reclassified subsequently to profit or loss
Gains and losses on translation adjustements
Revaluation adjustment of the period
(1)
-
-
-
-
-
Reclassified to profit or loss
-
Other variations
(1)
Gains and losses on debt instruments at fair value through other comprehensive income
that may be reclassified to profit or loss
(1,518)
(9,418)
183
44
473
3,550
(409)
(45)
Revaluation adjustment of the period
Reclassified to profit or loss
Other variations
Change in deferred participation during the period
Gains and losses on hedging derivative instruments
Revaluation adjustment of the period
Reclassified to profit or loss
7,673
(115)
(683)
-
(2,623)
(34)
(203)
-
Other variations
-
-
Change in deferred participation during the period
Reclassification of net gains (losses) of designated financial assets applying the overlay approach
Revaluation adjustment of the period
Reclassified to profit or loss
568
169
1,492
-
169
(197)
(2,419)
-
Other variations
(4)
(1)
Change in deferred participation during the period
(1,319)
2,223
Pre-tax other comprehensive income on items that may be reclassified to profit or loss
excluding equity-accounted entities
(1,467)
242
Pre-tax other comprehensive income on items that may be reclassified to profit or loss
on equity-accounted entities
-
444
-
-
(212)
-
Income tax related to items that may be reclassified to profit or loss excluding equity-accounted entities
Income tax related to items that may be reclassified to profit or loss on equity-accounted entities
Net other comprehensive income on items that may be reclassified to profit or loss
on equity-accounted entities on discontinued operations
(1)
-
6
Other comprehensive income on items that may be reclassified subsequently to profit or loss, net of income tax
Other comprehensive income on items that will not be reclassified subsequently to profit or loss
Actuarial gains and losses on post-employment benefits
(1,024)
30
2
(29)
(2)
(27)
-
(2)
33
33
-
Other comprehensive income on equity instruments that will not be reclassified to profit or loss
Revaluation adjustment of the period
Transfer in reserves
Other variations
-
Change in deferred participation during the period
-
-
Other comprehensive income on items that will not be reclassified to profit or loss
excluding equity-accounted entities
(27)
23
31
3
Other comprehensive income on items that will not be reclassified to profit or loss on equity-accounted entities
Income tax related to items that will not be reclassified excluding equity-accounted entities
Income tax related to items that will not be reclassified on equity-accounted entities
5
(9)
(2)
(14)
Net other comprehensive income on items that will not be reclassified to profit or loss
on equity-accounted entities on discontinued operations
-
(13)
-
23
52
53
(1)
Other comprehensive income on items that will not be reclassified subsequently to profit or loss, net of income tax
OTHER COMPREHENSIVE INCOME NET OF INCOME TAX
Of which Group share
(1,037)
(1,037)
-
Of which non-controlling interests
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6
DETAIL OF GAINS AND LOSSES RECOGNISED IN EQUITY AND TAX EFFECT
31/12/2020
Net of income
tax of which
Group Share
Deferred
participation
Income tax Net of income
(in € million)
Gross
charges
tax
Other comprehensive income on items that may be reclassified subsequently to profit or loss
Gains and losses on translation adjustements
(2)
-
-
(2)
(2)
Gains and losses on debt instruments at fair value through other
comprehensive income that may be reclassified to profit or loss
23,424
725
(19,455)
(603)
(1,021)
(31)
2,948
90
2,948
90
Gains and losses on hedging derivative instruments
Reclassification of net gains (losses) of designated financial assets
applying the overlay approach
3,207
27,354
-
(2,817)
(22,875)
-
(13)
(1,066)
-
376
3,412
-
376
3,412
-
Other comprehensive income on items that may be reclassified
to profit or loss excluding equity-accounted entities
Other comprehensive income on items that may be
reclassified to profit or loss on equity-accounted entities
Other comprehensive income on items that may be
reclassified to profit or loss on equity-accounted entities
on discontinued operations
-
-
-
-
-
Other comprehensive income on items that may be
reclassified subsequently to profit or loss
27,354
(22,875)
(1,066)
3,412
3,412
Other comprehensive income on items that will not be reclassified subsequently to profit or loss
Actuarial gains and losses on post-employment benefits
(25)
-
1
1
(4)
(24)
9
(24)
9
Other comprehensive income on equity instruments
that will not be reclassified to profit or loss
12
Other comprehensive income on items that will not be
reclassified to profit or loss excluding equity-accounted entities
(13)
(101)
1
(3)
(15)
(44)
(15)
(44)
Other comprehensive income on items that will not be
reclassified to profit or loss on equity-accounted entities
70
(13)
Other comprehensive income on items that will not be
reclassified to profit or loss on equity-accounted entities
on discontinued operations
-
-
-
-
-
Other comprehensive income on items that will not be
reclassified subsequently to profit or loss
(114)
71
(16)
(59)
(59)
OTHER COMPREHENSIVE INCOME
27,241
(22,804)
(1,082)
3,353
3,353
UNDATED SUBORDINATED AND DEEPLY SUBORDINATED DEBT
The main issues of undated subordinated and deeply subordinated debt classified in shareholders’ equity Group share are:
At 31 December 2021
Amount in
Amount in
currency at
Partial
currency at
Amount
Interests
paid -
Issuance Shareholders’
costs net
of taxes
31 December repurchases and 31 December
in euros at
equity Group
share
2020
redemptions
2021 inception rate
Group share
(in thousands
of units)
(in thousands
of units)
(in thousands
(in thousands
of euros)
(in thousands
of euros)
(in thousands
of euros)
(in thousands
of euros)
Issue date
14/10/2014
13/01/2015
Currency
EUR
of units)
745
745
745
(237)
(255)
(3)
(3)
506
741
EUR
1000
1000
1000
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
Changes
31/12/2021
Net of
income tax
of which
Net of
income tax
of which
Deferred Income tax
Net of
Deferred Income tax
Net of
Gross participation
charges
income tax Group Share
Gross participation
charges
income tax Group Share
(1)
-
(1)
(2)
(2)
(3)
-
(1)
(4)
(4)
(9,192)
(683)
7,673
568
395
29
(1,124)
(85)
(1,124)
(85)
14,232
42
(11,782)
(35)
(626)
(2)
1,824
5
1,824
5
1,470
(8,406)
-
(1,302)
6,939
-
19
444
-
188
(1,023)
-
188
(1,023)
-
4,677
18,948
-
(4,119)
(15,936)
-
6
(622)
-
564
2,389
-
564
2,389
-
(1)
-
-
(1)
(1)
(1)
-
-
(1)
(1)
(8,407)
6,939
444
(1,024)
(1,024)
18,947
(15,936)
(622)
2,388
2,388
3
(30)
(27)
90
-
-
-
5
3
(25)
(22)
9
3
(25)
(22)
9
(22)
(18)
(40)
(11)
-
1
1
4
1
1
(21)
(16)
(37)
(35)
(21)
(16)
(37)
(35)
-
5
2
(66)
(14)
(27)
-
-
-
-
-
-
-
-
-
-
63
(66)
(9)
(13)
(13)
(51)
5
(25)
(72)
(72)
(8,347)
6,873
435
(1,037)
(1,037)
18,894
(15,931)
(647)
2,316
2,316
6
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6
Changes relating to undated subordinated and deeply subordinated debt affecting shareholders’ equity Group share and non-controlling
interests are as follows:
Group share
31/12/2021
Non-controlling interests
(in € million)
31/12/2020
31/12/2021
31/12/2020
Undated deeply subordinated notes
Interests paid accounted as reserves
Changes in nominal amounts
-
-
-
-
(76)
(76)
Income tax savings related to interests paid
to security holders recognised in net income
-
-
-
-
-
-
Issuance costs (net of tax) accounted as reserves
Other
Undated subordinated notes
Interests paid accounted as reserves
Changes in nominal amounts
-
-
-
-
Income tax savings related to interests paid
to security holders recognised in net income
-
-
-
-
-
-
Issuance costs (net of tax) accounted as reserves
Other
6.20 Provisions for risks and charges
Foreign
exchange
Utilisation differences
Changes
in scope Allocation Reversals
Other
changes 31/12/2021
(in € million)
31/12/2020 01/01/2021(1)
Employee retirement
and similar benefits
91
13
(11)
-
-
-
-
-
6
2
(4)
(3)
-
-
-
-
-
-
-
-
-
-
7
-
79
12
Insurance litigation
Other litigations
Other risks
-
17
-
-
1
(1)
(1)
-
17
25
3
(20)
(28)
7
TOTAL
146
(11)
12
(4)
114
(1) Estimated impact of first application of IFRS IC decision dated 21 April 2021 about defined contribution plans commitments calculation (I.e note 1 “Group accounting policies and
principles, assessments and estimates applied”).
As of 1 January 2020, the impact of social commitments (retirement) would have been of -€9 million.
6.21 Financing debt
6.21.1
SUBORDINATED DEBT
(in € million)
Currency
EUR
31/12/2021
4,653
31/12/2020
4,676
Fixed-term subordinated debt
Perpetual subordinated debt
TOTAL
EUR
839
839
EUR
5,492
5,515
6.21.2
FINANCING DEBT TO THE COMPANIES OF THE BANKING SECTOR
(in € million)
31/12/2021
2,510
31/12/2020
2,520
Accounts and borrowings
CARRYING AMOUNT
2,510
2,520
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6.21.3
BREAKDOWN OF FINANCIAL LIABILITIES BY CONTRACTUAL TERM
31/12/2021
> 3 months up > 1 year up
(in € million)
≤ 3 months
to ≤ 1 year to ≤ 5 years
> 5 years
Indefinite
Total
5,492
Subordinated debts
24
85
181
558
468
1,685
3,982
837
-
Debt to banking establishments
TOTAL FINANCIAL LIABILITIES BY MATURITY
182
2,510
109
739
2,153
4,164
837
8,002
31/12/2020
> 3 months up > 1 year up
to ≤ 1 year to ≤ 5 years
(in € million)
≤ 3 months
> 5 years
4,295
Indefinite
Total
5,515
Subordinated debts
25
30
42
477
316
1,979
837
-
Debt to banking establishments
TOTAL FINANCIAL LIABILITIES BY MATURITY
34
2,520
55
518
2,295
4,329
837
8,035
6.21.4
FINANCING CHARGES
(in € million)
31/12/2021
31/12/2020
(201)
Redeemable subordinated notes
Perpetual subordinated notes
Other financing charges
(215)
(49)
(50)
(18)
(28)
FINANCING CHARGES
(282)
(279)
6.22 Information on the offsetting of financial assets and financial liabilities
OFFSETTING – FINANCIAL ASSETS
31/12/2021
Offsetting effects on financial assets covered by master netting agreement and similar agreements
Other amounts that can be offset
under given conditions
Gross amounts
of financial
liabilities
Amounts of
other financial
instruments
received as
Gross amounts Gross amounts Net amounts of
of recognised of recognised financial assets
Net amount
after all
offsetting
effects
(e) = (c)-(d)
6
assets before liabilities set off
any offsetting in the financial
presented in
the financial
statements
(c) = (a)-(b)
covered
under master collateral, including
offsetting
agreement
effect
(a)
statements
(b)
security deposit
(d)
Type of transaction
(in € million)
Derivatives
2,011
370
-
-
-
-
2,011
370
-
-
-
-
1,883
128
370
-
Reverse repurchase agreements
Other financial instruments
-
-
TOTAL FINANCIAL ASSETS
SUBJECT TO OFFSETTING
2,381
-
2,381
-
1,883
498
31/12/2020
Offsetting effects on financial assets covered by master netting agreement and similar agreements
Other amounts that can be offset
under given conditions
Gross amounts
of financial
liabilities
Amounts of
other financial
instruments
received as
Gross amounts Gross amounts Net amounts of
of recognised of recognised financial assets
Net amount
after all
offsetting
effects
(e) = (c)-(d)
assets before liabilities set off
any offsetting in the financial
presented in
the financial
statements
(c) = (a)-(b)
covered
under master collateral, including
offsetting
agreement
effect
(a)
statements
(b)
security deposit
(d)
Type of transaction
(in € million)
Derivatives
2,070
6,774
-
-
-
-
2,070
6,774
-
-
-
-
2,066
6,774
-
4
-
Reverse repurchase agreements
Other financial instruments
-
TOTAL FINANCIAL ASSETS
SUBJECT TO OFFSETTING
8,844
-
8,844
-
8,840
4
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6
OFFSETTING – FINANCIAL LIABILITIES
31/12/2021
Offsetting effects on financial assets covered by master netting agreement and similar agreements
Other amounts that can be offset
under given conditions
Gross amounts
of financial
liabilities
Amounts of
other financial
instruments
received as
Gross amounts Gross amounts Net amounts of
of recognised of recognised financial assets
Net amount
after all
offsetting
effects
(e) = (c)-(d)
assets before liabilities set off
any offsetting in the financial
presented in
the financial
statements
(c) = (a)-(b)
covered
under master collateral, including
offsetting
agreement
effect
(a)
statements
(b)
security deposit
(d)
Type of transaction
(in € million)
Derivatives
289
15,686
-
-
-
-
289
15,686
-
-
-
-
272
17
15,686
-
Repurchase agreements
Other financial instruments
-
-
TOTAL FINANCIAL LIABILITIES
SUBJECT TO OFFSETTING
15,975
-
15,975
-
272
15,703
31/12/2020
Offsetting effects on financial assets covered by master netting agreement and similar agreements
Other amounts that can be offset
under given conditions
Gross amounts
of financial
liabilities
Amounts of
other financial
instruments
received as
Gross amounts Gross amounts Net amounts of
of recognised of recognised financial assets
Net amount
after all
offsetting
effects
(e) = (c)-(d)
assets before liabilities set off
any offsetting in the financial
presented in
the financial
statements
(c) = (a)-(b)
covered
under master collateral, including
offsetting
agreement
effect
(a)
statements
(b)
security deposit
(d)
Type of transaction
(in € million)
Derivatives
32
25,260
-
-
-
-
32
25,260
-
-
-
-
(3)
25,260
-
35
-
Repurchase agreements
Other financial instruments
-
TOTAL FINANCIAL LIABILITIES
SUBJECT TO OFFSETTING
25,292
-
25,292
-
25,256
36
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6.23 Liabilities relating to insurance and financial contracts
TOTAL TECHNICAL LIABILITIES ARISING FROM INSURANCE CONTRACTS
The insurance contracts, whose technical liabilities are presented in the table below, are contracts under which the insurer shoulders a
significant insurance risk.
31/12/2021
(in € million)
Before reinsurance
Ceded Net of reinsurance
Provisions for unearned premiums
Provisions for claims
2,191
5,177
-
180
609
-
2,011
4,568
-
Profit-sharing provisions
Provisions for shortfall in liabilities
Other provisions
-
-
-
3,153
10,521
1,250
162,419
2,233
9,348
1
595
1,384
188
22
2,558
9,137
1,062
162,398
2,158
9,348
1
Technical liabilities relating to non-life insurance contracts
Provisions for unearned premiums
Mathematical reserves
Provisions for claims
74
Profit-sharing provisions
-
Provisions for shortfall in liabilities
Other provisions
-
548
22
526
Technical liabilities relating to life insurance contracts
175,799
305
175,494
Technical liabilities relating to insurance contracts
when financial risk is born by the policyholder
79,478
-
79,478
TOTAL TECHNICAL LIABILITIES ARISING FROM INSURANCE CONTRACTS
265,798
1,689
264,109
31/12/2020
Ceded Net of reinsurance
(in € million)
Before reinsurance
Provisions for unearned premiums
Provisions for claims
2,236
5,509
1
186
683
-
2,050
4,827
1
Profit-sharing provisions
Provisions for shortfall in liabilities
Other provisions
-
-
-
2,890
10,636
1,192
158,107
2,090
8,135
3
564
1,432
178
607
63
2,326
9,204
1,014
157,501
2,027
8,135
3
6
Technical liabilities relating to non-life insurance contracts
Provisions for unearned premiums
Mathematical reserves
Provisions for claims
Profit-sharing provisions
-
Provisions for shortfall in liabilities
Other provisions
-
408
16
391
Technical liabilities relating to life insurance contracts
169,934
864
169,071
Technical liabilities relating to insurance contracts
when financial risk is born by the policyholder
68,373
-
68,373
TOTAL TECHNICAL LIABILITIES ARISING FROM INSURANCE CONTRACTS
248,944
2,296
246,648
As at 31 December 2021, the provision for increasing dependency risk stood at €1,323 million compared with €1,173 million as at 31 December
2020.
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6
LOSS RESERVES DEVELOPMENT TABLE – NON LIFE
(in € million)
2012
2,538
-
2013
2,784
-
2014
3,011
-
2015
3,241
-
2016
3,535
-
2017
3,903
-
2018
2019
2020
2021
Provisions for initially handled gross claims
Exchange rate impact at 31 December 2021
4,267
4,905
5,489
6,114
Impact of change in scope
of consolidation on 2021
-
-
-
-
-
-
26
Provisions for initially handled gross
claims adjusted for exchange rates
and consolidation scope in 2021
2,538
2,784
3,011
3,241
3,535
3,903
4,267
4,905
5,515
6,114
Cumulative payments at
z one year later
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
808
893
928
1,010
1,112
z two years later
z three years later
z four years later
z five years later
z six years later
1,066
1,188
1,275
1,343
-
1,241
1,377
1,492
-
-
1,393
1,534
-
-
-
1,519
-
-
-
-
-
-
-
-
-
z seven years later
z eight years later
z nine years later
z ten years later
Re-estimated final cost at
z one year later
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
2,469
2,734
2,981
3,176
3,628
-
-
-
-
-
-
-
-
-
-
z two years later
z three years later
z four years later
z five years later
z six years later
2,381
2,637
3,096
3,202
-
-
-
-
-
-
-
-
-
2,334
2,698
2,893
-
-
-
-
-
-
-
-
2,390
2,621
-
-
-
-
-
-
-
2,350
-
-
-
-
-
-
-
-
-
-
-
z seven years later
z eight years later
z nine years later
z ten years later
INITIAL NET CLAIMS RESERVES
IN EXCESS OF RE-ESTIMATED
NET CLAIMS RESERVES AS OF
31 DECEMBER 2021
188
164
119
40
(93)
-
The first line “Provisions for initially handled gross claims” represents
the amount of provisions (in the financial year during which the claim
occurred and all the previous years) handled at the accounting
closing date indicated in the columns.
describes in detail the Groups commitment for the year in which
the claim occurred and previous years. The estimate of the final cost
fluctuates in line with the increasing reliability of information about
claims still pending.
The “cumulative payments” section describes in detail the cumulative
amount of payments relating to year Y when the claim occurred
and previous years. The second section “re-estimated final cost”
The surplus or shortfall in initial provisions in comparison with the re-
estimated final cost is the difference between the initial provision and
the latest estimate of provisions for claims outstanding.
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
226
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
TOTAL TECHNICAL LIABILITIES ARISING FROM INVESTMENT CONTRACTS
Financial contracts, whose technical liabilities are presented in the table below, are contracts that do not expose the insurer to a significant
insurance risk. They are governed by IFRS 4 when they include discretionary profit sharing features and by IFRS 9 when they do not.
31/12/2021
(in € million)
Before reinsurance
Ceded Net of reinsurance
Mathematical reserves
Provisions for claims
Profit-sharing provisions
Provisions for shortfall in liabilities
Other provisions
73,931
2,202
3,925
90
-
-
-
-
-
73,931
2,202
3,925
90
20
20
Technical liabilities relating to financial contracts
in euros with discretionary participation features
80,168
-
-
-
-
80,168
Mathematical reserves
Provisions for claims
Other provisions
14
2
14
2
-
-
Technical liabilities relating to financial contracts
in euros without discretionary participation features
16
-
16
Technical liabilities relating to investment contracts where financial risk is born
by the policyholder, with discretionary participation features
2,578
-
2,578
Technical liabilities relating to investment contracts where financial risk is born
by the policyholder, without discretionary participation features
4,535
7,113
-
-
-
4,535
7,113
Technical liabilities on unit-linked financial contracts
TOTAL TECHNICAL LIABILITIES ARISING FROM FINANCIAL CONTRACTS
87,297
87,297
31/12/2020
Ceded Net of reinsurance
(in € million)
Before reinsurance
Mathematical reserves
Provisions for claims
Profit-sharing provisions
Provisions for shortfall in liabilities
Other provisions
75,647
2,313
3,515
57
-
-
-
-
-
75,647
2,313
3,515
57
20
20
Technical liabilities relating to financial contracts
in euros with discretionary participation features
81,552
-
-
-
-
81,552
6
Mathematical reserves
Provisions for claims
Other provisions
-
-
-
-
-
-
Technical liabilities relating to financial contracts
in euros without discretionary participation features
-
-
-
Technical liabilities relating to investment contracts where financial risk is born
by the policyholder, with discretionary participation features
1,924
-
1,924
Technical liabilities relating to investment contracts where financial risk is born
by the policyholder, without discretionary participation features
4,245
6,169
-
-
-
4,245
6,169
Technical liabilities on unit-linked financial contracts
TOTAL TECHNICAL LIABILITIES ARISING FROM FINANCIAL CONTRACTS
87,721
87,721
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
227
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6
CHANGES IN GROSS LIFE MATHEMATICAL RESERVES
31/12/2021
Financial contracts
with discretionary
Financial contracts
Life insurance
contracts
participation without discretionary
features participation features
(in € million)
Total
308,297
27,833
(21,973)
7,684
Mathematical reserves on life contracts at beginning of period
226,480
23,003
(15,136)
5,100
77,572
4,647
(6,566)
2,402
(1,314)
(277)
4,245
183
(271)
182
220
4
Premiums
Claims
Increase in contract prices
Changes in provisions relating to technical and actuarial items
1,720
626
Transfers
603
330
Other
(36)
45
(29)
(20)
Change in scope
163
-
17
180
MATHEMATICAL RESERVES ON LIFE AT END OF PERIOD
241,897
76,509
4,551
322,957
31/12/2020
Financial contracts
with discretionary
Financial contracts
Life insurance
contracts
participation without discretionary
features participation features
(in € million)
Total
304,185
21,131
(20,727)
3,762
(88)
Mathematical reserves on life contracts at beginning of period
220,329
16,991
(13,838)
2,220
103
79,744
3,872
(6,661)
1,504
(325)
4,113
268
(228)
38
Premiums
Claims
Increase in contract prices
Changes in provisions relating to technical and actuarial items
134
(34)
Transfers
671
(524)
114
Other
3
(39)
(46)
(82)
Change in scope
-
-
-
-
MATHEMATICAL RESERVES ON LIFE AT END OF PERIOD
226,480
77,572
4,245
308,296
SCHEDULE OF INSURANCE LIABILITIES
The estimated flow of insurance liabilities of Crédit Agricole Assurances is presented in the following table. Insurance contracts and financial
contracts are concerned with the exception of passive deferred profit-sharing.
31/12/2021
Between 1 and
(in € million)
Under 1 year
5 years
Over 5 years
Total
INSURANCE LIABILITIES
32,229
56,282
264,584
353,095
31/12/2020
Between 1 and
5 years
(in € million)
Under 1 year
Over 5 years
Total
INSURANCE LIABILITIES
30,907
55,078
250,680
336,665
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
228
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6.24 Deferred participation liabilities
The deferred participation liabilities are analyzed as follows:
31/12/2021
31/12/2020
Net deferred
profit-sharing
Net deferred
profit-sharing
(in € million)
Deferred participation on revaluation of financial assets at fair value
through other comprehensive income and heldging derivatives
(15,935)
(15,970)
35
(22,768)
(23,371)
603
of which deferred participation on revaluation of financial assets at fair value through other comprehensive income
of which deferred participation hedging derivatives
Deferred participation on financial assets at fair value through profit or loss adjustement
Other deferred participation
(4,085)
(2,160)
(22,180)
(1,611)
(2,461)
(26,840)
TOTAL DEFERRED PARTICIPATION LIABILITIES
6.25 Payables arising on direct insurance and inward reinsurance
31/12/2021
Between 1 and
5 years
(in € million)
Under 1 year
Over 5 years
Total
1,538
130
-
Fees due
1,538
126
-
1
-
-
-
-
-
-
4
Claims outstanding
Cash deposits
-
Co-insurers
-
-
-
Other payables on insurance transactions
Expenses charged and unearned deductions
731
12
(5)
-
727
12
TOTAL PAYABLES ARISING ON DIRECT INSURANCE
AND INWARD REINSURANCE OPERATIONS
2,406
1
-
2,406
31/12/2020
Between 1 and
5 years
(in € million)
Under 1 year
Over 5 years
Total
1,406
119
-
Fees due
1,406
109
-
-
-
-
-
-
-
-
10
-
6
Claims outstanding
Cash deposits
Co-insurers
1
-
1
Other payables on insurance transactions
Expenses charged and unearned deductions
695
12
(3)
-
692
12
TOTAL PAYABLES ARISING ON DIRECT INSURANCE
AND INWARD REINSURANCE OPERATIONS
2,223
-
7
2,230
Written premiums after 30 November by certain entities of the Group were offset with the corresponding collection, reducing the balance of
the items of receivables and payables arising on direct insurance and inward reinsurance operations.
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
229
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6
6.26 Payables arising on ceded reinsurance operations
31/12/2021
Between 1 and
(in € million)
Under 1 year
5 years
Over 5 years
Total
-
Ceded reinsurance payables
Reinsurers’ current accounts
Ceded deferred acquisition costs
Cash deposits
-
530
132
365
-
-
-
-
530
146
716
-
14
322
29
TOTAL PAYABLES ARISING
ON CEDED REINSURANCE OPERATIONS
1,026
29
336
1,392
31/12/2020
Between 1 and
5 years
(in € million)
Under 1 year
Over 5 years
Total
-
Ceded reinsurance payables
Reinsurers’ current accounts
Ceded deferred acquisition costs
Cash deposits
-
447
115
649
-
-
-
-
447
143
1,265
14
105
14
510
TOTAL PAYABLES ARISING
ON CEDED REINSURANCE OPERATIONS
1,211
119
525
1,855
6.27 Other payables
(in € million)
31/12/2021
28
31/12/2020
19
Employee accounts
Government, social security bodies
Securities under repurchase agreement
Lease liabilities
862
300
15,686
29
25,260
29
Miscellaneous creditors
TOTAL OTHER PAYABLES
9,981
26,586
7,743
33,352
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
230
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
NOTE 7
Notes to the income statement
7.1 Breakdown of revenue - Revenue by type of line of business
31/12/2021
International
(in € million)
France
20,282
848
Total
26,146
866
Savings
Pensions
5,864
18
Savings/Pensions
Protection of individuals
Pension saving plans
Creditor insurance
209
4
213
2,280
1,110
361
609
2,889
1,159
361
Personal risks
49
Collective
-
Non life insurance
4,539
113
168
4,707
113
Protection of property
Others
Others (personal services, reinsurance)
-
-
-
-
TOTAL
29,742
6,712
36,454
31/12/2020
(in € million)
France
15,796
564
International
Total
19,590
576
Savings
Pensions
3,794
12
Savings/Pensions
Protection of individuals
Pension saving plans
Creditor insurance
237
-
237
2,088
1,256
302
544
2,632
1,287
302
Personal risks
31
Collective
-
Non life insurance
4,564
94
157
4,721
94
Protection of property
Others
Others (personal services, reinsurance)
-
-
-
-
TOTAL
24,901
4,538
29,439
6
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
231
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6
7.2 Investment income net of investment expenses
(in € million)
31/12/2021
31/12/2020
Investment income
6,957
769
764
5
7,154
722
717
5
Dividends
Dividends received on equity instruments at fair value through profit or loss
Dividends received on equity instruments recognized in non-recyclable equity
Interest products
5,482
199
4,297
227
759
706
(460)
(54)
-
5,882
239
4,537
132
974
550
(587)
(21)
-
Interest income on financial assets at amortized cost
Interest income on financial assets at fair value through equity
Accrued and overdue interest on hedging instruments
Other interests and similar products
Other investment income
Investment expenses
Interest expenses
Interest expense on financial liabilities at amortized cost
Accrued and overdue interest on hedging instruments
Other interest and similar expenses
-
-
(54)
(266)
(140)
(178)
-
(21)
(385)
(181)
426
-
Commission expenses
Other expenses of investments
Capital gains and losses on disposal of investments net of reversals of depreciation and amortization
Net capital gains and losses on financial assets at amortized cost
Gains from derecognition of financial assets at amortized cost
Losses from derecognition of financial assets at amortized cost
Net gains and losses on debt instruments recognized in recyclable equity
Net gains and losses on the sale of hedging instruments
Net capital gains and losses on investment properties
Fair value change in investments recognized at fair value through profit or loss
Fair value change in financial assets held for trading
Fair value change in equity instruments
-
-
-
-
(178)
-
426
-
-
-
10,115
-
(1,778)
-
1,986
2,208
5,658
-
(2,902)
(185)
976
-
Fair value change of debt instruments that do not meet SPPI criteria
Fair value change in assets representing unit-linked contracts
Fair value change in financial assets at fair value through option income
Fair value change of transaction derivative instruments
Result of hedge accounting
263
-
333
-
Change in impairments on investments
(52)
(50)
(34)
(33)
(1)
27
Change in impairments on healthy assets (Stage 1 and Stage 2)
Stage 1: Losses estimated at the amount of credit losses expected for the next 12 months
Debt instruments recognized at fair value through recyclable equity
Debt instruments carried at amortized cost
28
36
35
1
Commitments
-
-
Stage 2: Losses Measured at the Expected lifetime Credit Losses
Debt instruments recognized at fair value through recyclable equity
Debt instruments carried at amortized cost
(16)
(16)
-
(8)
(8)
-
Commitments
-
-
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
232
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
(in € million)
31/12/2021
31/12/2020
Change in impairments on impaired assets (Stage 3)
Debt instruments recognized at fair value through recyclable equity
Debt instruments carried at amortized cost
-
-
-
-
-
-
Commitments
-
(2)
-
(1)
Changes in depreciation on investment properties
Changes in impairments on other assets
-
-
Amount reclassified as gains and losses recognized directly in equity under the overlay approach
TOTAL INVESTMENT INCOME NET OF INVESTMENT EXPENSES
(1,492)
14,890
2,419
7,661
7.3 Information to be provided about the overlay approach
EXPLANATION OF THE TOTAL AMOUNT RECLASSIFIED BETWEEN PROFIT OR LOSS AND OTHER COMPREHENSIVE INCOME
FOR THE DESIGNATED FINANCIAL ASSETS
(in € million)
31/12/2021
17,920
31/12/2020
14,460
Equity instruments
Debt instruments that do not meet the conditions of the “SPPI” test
TOTAL FINANCIAL ASSETS DESIGNATED TO THE OVERLAY APPROACH
19,951
19,699
37,871
34,159
EXPLANATION OF THE TOTAL AMOUNT RECLASSIFIED BETWEEN PROFIT AND LOSS AND OTHER COMPREHENSIVE INCOME
FOR DESIGNATED FINANCIAL ASSETS
31/12/2021
31/12/2020
Amount
that would
have been
reported for
Amount
reclassified
to other
Amount
that would
have been
reported for
Amount
reclassified
to other
Amount
reported for
Amount
reported for
comprehensive
comprehensive
the designated the designated income applying the designated the designated income applying
financial assets financial assets
applying IFRS 9 applying IAS 39
the overlay financial assets financial assets
approach applying IFRS 9 applying IAS 39
the overlay
approach
(in € million)
Investment income
Investment expenses
726
(7)
720
(6)
(6)
1
756
(10)
750
(8)
(6)
2
Gains (losses) on disposals
of investments net of impairment
and amortisation reversals
6
83
361
277
(1)
483
484
Change in fair value of investments
at fair value through profit or loss
1,828
-
-
64
(1,828)
64
(2,422)
-
2,422
(483)
2,419
(2,227)
192
Change in impairment on investments
Investment income net of expenses
Claims paid
-
(483)
2,630
1,138
(1,492)
1,324
(168)
(23)
(1,677)
742
-
-
-
-
-
-
-
-
Operating income
Income tax charge
102
NET INCOME GROUP SHARE
(191)
294
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
233
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6
EFFECT OF THE RECLASSIFICATION ON THE NET INCOME
31/12/2021
31/12/2020
Amount
reported for
Amount that
would have
Amount
Amount
that would
have been
reported for
Amount
reclassified
in other
Amount reclas-
reported for
the designated
been reported
sified in other the designated
financial for the designa-
comprehensive
financial
comprehensive
assets
ted financial income applying
assets the designated income applying
applying assets applying
the overlay
approach
applying financial assets
IFRS 9 applying IAS 39
the overlay
approach
(in € million)
IFRS 9
6,957
(460)
IAS 39
Investment income
Investment expenses
(6)
1
6,951
(459)
7,154
(587)
(6)
2
7,148
(585)
Gains (losses) on disposals of investments
net of impairment and amortisation
reversals
(178)
277
99
426
484
910
Change in fair value of investments
at fair value through profit or loss
10,115
(52)
(1,828)
64
8,287
12
(1,778)
27
2,422
(483)
2,419
(2,227)
192
644
(456)
Change in impairment on investments
Investment income net of expenses
Claims paid
16,382
(45,588)
2,350
(1,492)
1,324
(168)
(23)
14,890
(44,264)
2,182
(366)
5,242
(27,996)
1,843
(624)
7,661
(30,223)
2,035
Operating income
Income tax charge
(343)
102
(522)
NET INCOME GROUP SHARE
1,722
(191)
1,531
936
294
1,230
Counterparts in the consolidated balance sheet of deferred profit-sharings expense and deferred tax charge on designated assets stand
respectively in the items of deferred participation on revaluation of financial assets at fair value through other comprehensive income and
deferred tax on gains and losses recognized directly in equity.
7.4 Claims expense
31/12/2021
Life insurance Financial contracts
Total life
Non-life insurance
contracts
(in € million)
contracts
(13,914)
(15,560)
(1,227)
(1,850)
2
related to IFRS 4
insurance
Total
(25,153)
(15,125)
(1,659)
(1,850)
(32)
Claims expense
(7,786)
1,132
(433)
-
(21,700)
(14,428)
(1,660)
(1,850)
(32)
(3,453)
Change in insurance provisions
Change in provisions for profit-sharing
Change in provisions for deferred profit-sharing
Change in provisions for shortfall in liabilities
Change in other technical reserves
CLAIMS EXPENSE
(697)
1
-
-
(34)
(179)
-
(179)
(266)
(445)
(32,728)
(7,121)
(39,849)
(4,415)
(44,264)
The change in provisions for deferred profit-sharing is not broken down between life insurance contracts and financial contracts related to
IFRS 4.
31/12/2020
Life insurance Financial contracts
Total life
Non-life insurance
contracts
(in € million)
contracts
(12,323)
(6,595)
(698)
related to IFRS 4
insurance
Total
(23,755)
(5,180)
(795)
Claims expense
(7,739)
1,955
(95)
(20,062)
(4,640)
(793)
(3,693)
Change in insurance provisions
Change in provisions for profit-sharing
Change in provisions for deferred profit-sharing
Change in provisions for shortfall in liabilities
Change in other technical reserves
CLAIMS EXPENSE
(540)
(2)
(57)
-
(57)
-
-
(57)
2
(36)
(34)
(34)
(123)
-
(123)
(279)
(402)
(19,794)
(5,916)
(25,710)
(4,513)
(30,223)
The change in provisions for deferred profit-sharing is not broken down between life insurance contracts and financial contracts related to
IFRS 4.
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
234
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
7.5 Management expenses
BREAKDOWN BY DESTINATION
31/12/2021
Creditor
(in € million)
Life
(687)
(23)
Non-life
(567)
(309)
(6)
International
Insurance
Other
Total
(2,211)
(358)
Acquisition costs or similar(1)
Claim management expenses(2)
Investment management expenses(3)
Administration expenses
(329)
(19)
(10)
(94)
(5)
(628)
(7)
-
-
(22)
-
-
-
(38)
(1,623)
(33)
(422)
(52)
(18)
(8)
(2,157)
(98)
Other technical expenses(4)
Other non-technical expenses(4)
TOTAL MANAGEMENT EXPENSES
-
-
(2)
(5)
(13)
(674)
(368)
(368)
(388)
(2,388)
(1,358)
(462)
(5,250)
(1) Excluding the change in deferred acquisition costs totalling €17 million.
(2) Presented in the income statement in the “Claims expense” line.
(3) Presented in the income statement in the “Investment expenses” line.
(4) Presented in the income statement in the “Other current operating income and expenses” line.
31/12/2020
Creditor
(in € million)
Life
(638)
(18)
Non-life
(662)
(286)
(5)
International
Insurance
Other
Total
(2,205)
(321)
Acquisition costs or similar(1)
Claim management expenses(2)
Investment management expenses(3)
Administration expenses
(277)
(11)
(628)
(6)
-
-
(23)
(113)
(92)
-
-
-
(141)
(1,494)
(31)
(398)
(60)
(14)
(7)
(1,998)
(103)
Other technical expenses(4)
Other non-technical expenses(4)
TOTAL MANAGEMENT EXPENSES
(5)
-
(24)
(2)
(4)
(11)
(666)
(352)
(352)
(393)
(2,228)
(1,413)
(502)
(5,161)
(1) Excluding the change in deferred acquisition costs totalling €51 million.
(2) Presented in the income statement in the “Claims expense” line.
(3) Presented in the income statement in the “Investment expenses” line.
(4) Presented in the income statement in the “Other current operating income and expenses” line.
6
BREAKDOWN BY NATURE
31/12/2021
Creditor
(in € million)
Life
(6)
Non-life
(56)
International
Insurance
Other
(219)
(1)
Total
(334)
Staff expenses
(41)
(357)
(7)
(11)
(658)
(3)
Fees
(2,288)
(65)
(1,227)
(21)
(4,531)
(129)
Taxes
(32)
Other
(29)
(54)
(56)
(2)
(116)
(368)
(256)
TOTAL MANAGEMENT EXPENSES
(2,388)
(1,358)
(462)
(674)
(5,250)
31/12/2020
Creditor
(in € million)
Life
(4)
Non-life
(71)
International
Insurance
Other
(207)
-
Total
(331)
Staff expenses
(40)
(401)
(6)
(9)
(645)
(2)
Fees
(2,075)
(89)
(1,237)
(21)
(4,358)
(150)
Taxes
(32)
Other
(60)
(81)
(53)
(9)
(111)
(350)
(314)
TOTAL MANAGEMENT EXPENSES
(2,228)
(1,410)
(500)
(665)
(5,153)
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
235
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6
7.6 Fees paid to statutory auditors
The breakdown by firm and by type of assignment of fees paid to the statutory auditors of fully consolidated Crédit Agricole Assurances
companies in 2021 was as follows:
College of Auditors of Crédit Agricole Assurances S.A.
Ernst & Young(1)
2021
PWC(1)
2021
(in € million excluding taxes)
2020
2020
Total 2021
Independant audit, certification, review of parent company
and consolidated financial statements
1.1
0.3
0.8
1.3
0.3
1.0
2.4
1.0
0.3
0.7
0.6
0.2
0.4
1.6
3.7
0.3
3.4
0.8
-
3.2
0.3
2.9
1.7
0.3
1.3
4.8
4.8
0.6
4.2
2.1
0.3
1.7
6.8
Crédit Agricole Assurances S.A.
Fully consolidated subsidiaries
Non audit services
Crédit Agricole Assurances S.A.
Fully consolidated subsidiaries
TOTAL
0.7
4.4
(1) Statutory auditors of consolidating entity CAA.
Total fees of Ernst & Young et Autres, auditor of Crédit Agricole
Assurances S.A., as recorded within the consolidated income
statement as of 31 December 2021 and for the year then ended,
are €1.2 million, including €1 million for the audit of the financial
statements of Crédit Agricole Assurances and its French subsidiaries,
and €0.2 million for non-audit services.
Total fees of PricewaterhouseCoopers Audit, auditor of Crédit
Agricole Assurances S.A., as recorded within the consolidated
income statement as of 31 December 2021 and for the year then
ended, are €3.2 million, including €2.8 million for the audit of the
financial statements of Crédit Agricole Assurances and its French
subsidiaries, and €0.4 million for non-audit services.
7.7 Expenses or Income Net of ceded reinsurance
31/12/2021
International
Creditor
Insurance
(in € million)
Life
Non-life
Other
Total
Premiums ceded and
unearned premiums ceded
(257)
119
33
(241)
148
1
(208)
63
(114)
36
-
-
-
-
(820)
366
36
Claims ceded
Other technical reserves ceded
Commissions received from reinsurers
-
2
106
15
109
72
302
EXPENSES OR INCOME NET
OF CEDED REINSURANCE
1
(77)
(36)
(4)
-
(116)
31/12/2020
Creditor
Insurance
(in € million)
Life
Non-life
International
Other
Total
Premiums ceded and
unearned premiums ceded
(308)
163
34
(232)
126
1
(183)
61
-
(119)
25
-
-
-
-
(842)
375
39
Claims ceded
Other technical reserves ceded
Commissions received from reinsurers
4
85
14
88
65
252
EXPENSES OR INCOME NET
OF CEDED REINSURANCE
(26)
(91)
(34)
(25)
-
(176)
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
236
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
7.8 Tax charge
7.8.1
BREAKDOWN OF TOTAL TAX EXPENSE BETWEEN CURRENT AND DEFERRED TAX
(in € million)
31/12/2021
(166)
31/12/2020
(595)
Current tax charge
Deferred tax charge
(177)
(29)
Reclassification of current tax charge (income) related to overlay approach
TOTAL TAX CHARGE
(23)
102
(366)
(522)
7.8.2
TAX PROOF
(in € million)
31/12/2021
1,853
28,41%
(526)
24
31/12/2020
1,668
32,02%
(534)
(41)
Pre-tax income, goodwill impairment and share of net income of associates and joint ventures
Theoretical tax rate(1)
Theoretical tax charge
Impact of permanent differences
Impact of different tax rates on foreign subsidiaries
Impact of losses for the year, utilisation of tax loss carryforwards and temporary differences
Impact of reduced tax rate
6
21
18
15
89
(50)
Impact of other items
72
67
Effective tax charge
(366)
19.75%
(522)
31.29%
EFFECTIVE TAX RATE (%)
(1) The theoretical tax rate is the tax rate applicable under ordinary law (including the additional social contribution) profits taxable in France at 31 December 2021.
6
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
237
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6
NOTE 8
Leases
8.1 Leases under which the Group is a lessee
The item “Property, plant and equipment” in the balance sheet consists of own and leased assets that do not meet the definition of investment
properties.
(in € million)
31/12/2021
31/12/2020
Owned property, plant & equipment
Right-of-use on lease contracts
236
29
216
29
TOTAL PROPERTY, PLANT & EQUIPMENT USED IN OPERATIONS
265
245
Crédit Agricole Assurances is also a lessee under lease agreements
for IT equipment (photocopiers, computers, etc.) with terms
of 1 to 3 years. These are low-value and/or short-term leases.
Crédit Agricole Group has opted to apply the exemptions provided
for in IFRS 16 and not to recognise the right-of-use asset and the
lease liability for these leases in the balance sheet.
RIGHT-OF-USE ASSETS: VARIATION (LESSEE)
Crédit Agricole Assurances is the taker of many assets including offices, agencies and computer equipment.
Information relating to the contracts of which Crédit Agricole Group is a taker is presented below:
Changes
in scope
Increases
(acquisitions)
Decreases
Translation
Other
(in € million)
31/12/2020
(disposals) adjustments movements (1) 31/12/2021
Property/Real estate
Gross amount
36
(10)
26
-
-
-
19
(4)
15
(9)
5
-
-
-
(18)
4
28
(5)
23
Depreciation and impairment
Total Property/Real estate
Equipment
(4)
(14)
Gross amount
5
(2)
3
-
-
-
-
9
(2)
7
(6)
2
-
-
-
-
-
8
(2)
6
Depreciation and impairment
Total Equipment
-
-
(4)
(8)
TOTAL RIGHT-OF-USE
29
22
(14)
29
MATURITY ANALYSIS OF LEASE LIABILITIES
31/12/2021
> 1 year
up to ≤ 5 years
Total Lease
liabilities
(in € million)
≤ 1 year
> 5 years
LEASE LIABILITIES
2
4
23
29
31/12/2020
> 1 year
up to ≤ 5 years
Total Lease
liabilities
(in € million)
≤ 1 year
> 5 years
LEASE LIABILITIES
5
10
14
29
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
238
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
DETAILS OF EXPENSES AND INCOME ON LEASE CONTRACTS
(in € million)
31/12/2021
31/12/2020
Interest expense on lease liabilities
-
-
-
-
Total Interest and similar expenses
Expense relating to short-term leases
(1)
-
(1)
-
Expense relating to leases of low-value assets
Expense relating to variable lease payments not included in the measurement of lease liabilities
Income from subleasing right-of-use assets
Gains or losses arising from leaseback transactions
Gains or losses arising from lease modifications
Total Operating expenses
(6)
-
(8)
-
-
-
-
-
(7)
(6)
(6)
(13)
(9)
(7)
(7)
(16)
Depreciation for right-of-use
Total Depreciation and amortisation of property, plant & equipment
TOTAL EXPENSE AND INCOME ON LEASE CONTRACTS
CASH FLOW AMOUNTS FOR THE PERIOD
(in € million)
31/12/2021
31/12/2020
TOTAL CASH OUTFLOW FOR LEASES
(9)
(15)
NOTE 9
Employee benefits and other compensation
9.1 Headcount of the period
Average number of employees
France
31/12/2021
2,698
31/12/2020
2,600
International
TOTAL
600
557
3,298
3,157
9.2 Post-employment benefits, defined contribution plans
6
Employers contribute to a variety of compulsory pension schemes.
Plan assets are managed by independent organisations and the
contributing companies have no legal or implied obligation to pay
additional contributions if the funds do not have sufficient assets to
cover all benefits corresponding to services rendered by employees
during the year and during prior years.
Accordingly, Crédit Agricole Assurances Group companies have no
liability in this respect other than their contributions payable.
Within the Group, there are several compulsory defined contribution pension plans, the main ones being Agirc/Arrco, which are French
supplementary retirement plans, and some supplementary plans:
Number of employees covered(1)
Estimate at
31/12/2021
Estimate at
31/12/2020
Entities
Compulsory supplementary pension plans
Agricultural sector plan
CAAS/Pacifica/La Médicale
CAAS/Pacifica/La Médicale
2,937
78
2,809
79
“Article 83” (of the French Tax Code) plan
(1) Number of employees on the payroll.
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
239
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6
9.3 Post employment benefits, defined benefit plans
CHANGE IN ACTUARIAL LIABILITY
(in € million)
31/12/2021
31/12/2020
Actuarial liability at beginning of period
IFRIC IAS 19 Impact at beginning of period(1)
Foreign exchange differences
73
(11)
-
70
-
-
Current service cost during the period
Financial cost
5
5
-
1
Employee contributions
-
-
Benefit plan changes, withdrawals and settlement
Change in scope
-
-
-
-
Benefits paid
(1)
-
(2)
-
Taxes, administrative expenses and bonuses
Actuarial gains or losses arising from changes in demographic assumptions
Actuarial gains or losses arising from changes in financial assumptions
ACTUARIAL LIABILITY AT END OF PERIOD
-
(1)
4
(2)
64
77
(1) Relate to the impact of the 1st application of the IFRS IC Decision of 21 April 2021 on the calculcation of commitments for certain defined-benefit plans for an amount of -€11 million
on 1 January 2021 (See note 1 “Group accounting policies and principles, assessments and estimates applied”).
On 1 January 2021, impact on actuarial labilities would have been -€9 million.
BREAKDOWN OF CHARGE RECOGNISED IN THE INCOME STATEMENT
(in € million)
31/12/2021
31/12/2020
Service cost
5
-
5
-
Net interest income (expense)
IMPACT IN PROFIT AND LOSS
5
5
BREAKDOWN OF CHARGE RECOGNISED IN OTHER COMPREHENSIVE INCOME THAT WILL NOT BE RECLASSIFIED
TO PROFIT AND LOSS
(in € million)
31/12/2021
-
31/12/2020
-
Revaluation from net liabilities (from net assets)
Total amount of cumulative actuarial differences in other comprehensive income items
that will not be reclassified to profit and loss
11
-
8
-
Foreign exchange differences
Actuarial gains or losses on assets
(1)
-
-
Actuarial gains or losses arising from changes in demographic assumptions(1)
Actuarial gains or losses arising from changes in financial assumptions(1)
Adjustments in impact of restriction on assets
(1)
4
(2)
-
-
TOTAL ITEMS RECOGNISED IMMEDIATELY IN OTHER COMPREHENSIVE INCOME ITEMS
(2)
2
(1) o/w actuarial gains/losses related to experience adjustment.
NET FINANCIAL POSITION
(in € million)
31/12/2021
31/12/2020
Actuarial liability at closing period
Impact of asset restriction
64
-
77
-
Fair value of plan assets
-
(2)
75
NET FINANCIAL POSITION AT CLOSING PERIOD
64
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
240
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
DEFINED-BENEFIT PLANS: MAIN ACTUARIAL ASSUMPTIONS
(in € million)
31/12/2021
0,00% - 0,86%
0,00% - 0,86%
1,85% - 2%
-
31/12/2020
- 0,02% - 0,86%
- 0,02% - 0,86%
1,75% - 2%
-
Discount rate(1)
Actual return on plan assets and on reimbursement rights
Expected salary increase rates(2)
Rate of change in medical costs
(1) Discount rates are determined as a function of the average duration of the commitment that is the arithmetic average of durations calculated between the assessment date and the
payment date weighted by assumptions of staff turnover.
(2) Depending on the types of employee concerned (management or non-management grade).
INFORMATION OF PLAN ASSETS – ASSETS ALLOCATION
31/12/2021
Eurozone
(in € million)
Equities
%
12.1%
80.2%
-
Amount
o/w listed
4.2
27.8
-
4.2
Bonds
27.8
Real estate
Other assets
-
-
7.5%
2.7
9.4 Other employee benefits
Among the various collective variable compensation plans within
the Group, the Rémunération variable collective (RVC), is a global
plan encompassing the discretionary incentive scheme and the
compulsory profit-sharing scheme.
The amount of the profit-sharing component is calculated in
accordance with the standard legal formula and is deducted from
the total RVC to obtain the amount of the discretionary incentive
entitlement.
The amount is calculated based on the companys performance,
measured through the net income Group share of Crédit Agricole
Assurances.
Other employee benefits: in France, the Groups main entities pay
long-service awards. The amounts vary according to practices and
collective bargaining agreements.
A given level of net income Group share allows determination of a
percentage of the total payroll to be distributed.
9.5 Senior executive compensation
Senior executives include all members of the Executive Committee
of Crédit Agricole Assurances: the Chief Executive Officer of Crédit
Agricole Assurances and the Chief Executive Officers of the main
subsidiaries and the heads of the Groups core business activities.
z post-employment benefits: €0.15 million end-of-career benefits
and €0.57 million supplementary pension plan for Group Senior
Executive Officers were paid;
6
z other long-term benefits: not applicable;
z termination benefits: not applicable;
z share-based payments: not applicable.
Compensation and benefits paid by Crédit Agricole Assurances
Group to the members of the Executive Committee in 2021 were
as follows:
The members of the Board of Directors of Crédit Agricole Assurances
perceived in 2021 a total of 176,000 euros in attendance fees under
their mandate to Crédit Agricole Assurances.
z short-term benefits: €10.695 million with respect to fixed and
variable compensation components including social security
expenses and benefits in kind;
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
241
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6
NOTE 10
Commitments given and received
(in € million)
31/12/2021
1,773
-
31/12/2020
1,668
-
COMMITMENTS RECEIVED
Financing commitments
Guarantee commitments
Securities commitments
Securities to be delivered
COMMITMENTS GIVEN
Financing commitments
Guarantee commitments
Securities commitments
Securities to be received
118
135
1,655
1,655
717
-
1,533
1,533
723
-
405
441
312
282
312
282
Commitments given mainly consist of pledges of securities given to ceding companies. These pledges are aimed at covering the theoretical
commitments accepted by Crédit Agricole Assurances under existing reinsurance treaties.
NOTE 11
Consolidation scope
Restrictions on controlled entities
Regulatory, legal or contractual provisions can limit the ability of
Crédit Agricole Assurances to access the assets of its subsidiaries
and to settle liabilities of Crédit Agricole Assurances.
Financial support provided to controlled
structured entities
Crédit Agricole Assurances provided no financial support for any
structured entities consolidated as of 31 December 2021 and as of
31 December 2020.
Regulatory constraints
The subsidiaries of Crédit Agricole Assurances Group are subject to
prudential regulation and regulatory capital requirements in their host
countries. The minimum equity capital (solvency ratio), leverage ratio
and liquidity ratio requirements limit the capacity of these entities to
pay dividends or to transfer assets to Crédit Agricole Assurances
Group.
Non-controlling interests
No subsidiary has been identified with significant amount of non-
controlling interests in relation to the total equity of the Group or of
the sub-group level or of which the total balance sheet held by non-
controlling interests is significant.
Legal constraints
Scope of consolidation evolution
The Group consolidated 527 entities at 31 December 2021.
The subsidiaries of Crédit Agricole Assurances Group are subject
to legal provisions concerning the distribution of capital and
distributable earnings. These requirements limit the ability of the
subsidiaries to distribute dividends. In most cases, these are less
restrictive than the regulatory limitations mentioned above.
The entities CA Zycie, Vaugirard Solare and Vaugirard Italia (fully
consolidated) were consolidated for the first time.
Of these 527 entities, 333 structured funds are consolidated by the
Group, including 11 entities for the first time, representing a total of
€12,277 million in debt to consolidated UCITS unitholders.
Restriction on assets backing unit-linked contracts
Assets of the insurance subsidiaries are mainly held for satisfying
their obligation towards their policyholders. Assets transfers to other
entities are possible following the legal conditions. However, in case
of a transfer, a part of the profit due to the transfer must be intended
for the policyholders.
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
242
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
Breakdown of consolidation scope
31/12/2021
Control
31/12/2020
Control
Consolidation scope
of Crédit Agricole Assurances Group
Consolidation
Method
Country
Interest
Interest
Parent company
CREDIT AGRICOLE ASSURANCES
Holdings
France
Full
100%
100%
100%
100%
CREDIT AGRICOLE CREDITOR INSURANCE
SPACE HOLDING
SPACE LUX
France
Ireland
Full
Full
Full
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
Luxembourg
Insurance companies
PREDICA
France
France
Full
Full
Full
Full
Full
Full
Full
100%
100%
100%
94%
100%
100%
100%
94%
100%
100%
100%
94%
100%
100%
100%
94%
LA MEDICALE
PACIFICA
France
CALIE
Luxembourg
France
SPIRICA
100%
100%
100%
0%
100%
100%
100%
0%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
0%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
0%
MUDUM SEGUROS (formerly GNB SEGUROS)
CA VITA
Portugal
Italy
FINAREF RISQUES DIVERS
CACI LIFE
France Not consolidated
Ireland
Ireland
Japan
Italy
Full
Full
Full
Full
Full
100%
100%
100%
100%
100%
0%
100%
100%
100%
100%
100%
0%
CACI NON LIFE
CA LIFE JAPAN
CA ASSICURAZIONI
CA LIFE GREECE
ASSUR&ME
Greece
France Not consolidated
CA ZYCIE
Poland
Ireland
Full
Full
100%
100%
Reinsurance companies
CACI REINSURANCE
Services companies
VIAVITA
100%
100%
100%
100%
France Not consolidated
0%
40%
0%
40%
100%
40%
100%
40%
RAMSAY - GENERALE DE SANTE
INFRA FOCH TOPCO
ALTAREA
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
Equity method
Equity method
Equity method
Equity method
Equity method
Equity method
Full
6
36%
36%
36%
36%
25%
25%
25%
25%
KORIAN
24%
24%
24%
24%
FREY
22%
22%
19%
19%
FONCIERE HYPERSUD
CREDIT AGRICOLE ASSURANCES SOLUTIONS
ICADE
51%
51%
51%
51%
100%
19%
100%
19%
100%
19%
100%
19%
Equity method
Equity method
Full
PATRIMOINE ET COMMERCE
PREDIPARK
21%
21%
21%
21%
100%
100%
80%
100%
100%
80%
100%
100%
80%
100%
100%
80%
SA RESICO
Full
IRIS HOLDING FRANCE
SH PREDICA ENERGIES DURABLES SAS
B IMMOBILIER
Full
Full
100%
100%
100%
0%
100%
100%
100%
0%
100%
100%
100%
50%
100%
100%
100%
50%
Full
HOLDING EUROMARSEILLE
SAS PARHOLDING
PREDICA ENERGIES DURABLES
SAS CRISTAL
Full
France Not consolidated
France
France
France
France
France
Full
Equity method
Equity method
Full
60%
60%
59%
59%
46%
46%
46%
46%
ARCAPARK SAS
50%
50%
50%
50%
PREDIRUNGIS
100%
100%
100%
100%
100%
100%
100%
100%
PRED INFR SA
Full
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
243
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6
31/12/2021
Control
31/12/2020
Control
Consolidation scope
Consolidation
Method
of Crédit Agricole Assurances Group
Country
Luxembourg
Luxembourg
Luxembourg
France
Interest
100%
100%
95%
Interest
100%
100%
100%
100%
100%
25%
VAUGIRARD INFRA SLU
ALTA VAI
Full
100%
100%
95%
100%
100%
100%
100%
100%
25%
Full
VAUGIRARD AUTOVIA SLU
PREDIWATT
Full
Full
100%
100%
25%
100%
100%
25%
FCT CAA COMPARTIMENT CESSION DES CREANCES LCL
SAS CB3
France
Full
France
Equity method
PREDICA ENER DUR EUR
VAUGIRARD SOLARE
VAUGIRARD ITALIA
France
Full
Full
Full
100%
100%
100%
100%
100%
100%
100%
0%
100%
0%
Italy
Italy
0%
0%
UCITS
FEDERVAL FCP
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
98%
100%
100%
100%
100%
100%
100%
98%
98%
100%
100%
100%
100%
100%
100%
98%
98%
100%
100%
100%
100%
100%
100%
98%
98%
100%
100%
100%
100%
100%
100%
98%
GRD 2 FCP
GRD 3 FCP
GRD 5 FCP
GRD 7 FCP
GRD 10 FCP
GRD 12 FCP
GRD 14 FCP
GRD 17 FCP
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
0%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
0%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
GRD 18 FCP
GRD 19 FCP
GRD 20 FCP
GRD 11 FCP
PREDIQUANT A1 FCP
PREDIQUANT A2 FCP
PREDIQUANT A3 FCP
BFT OPPORTUNITES FCP
CA-EDRAM OPPORTUNITES FCP 3DEC
FCPR PREDICA 2005 PART A
FCPR PREDICA 2006 PART A
FCPR PREDICA 2007 A 3DEC
FCPR PREDICA 2007 C2
FCPR PREDICA 2008 A1
FCPR PREDICA 2008 COMP BIS A2
FCPR PREDICA 2008 COMPAR TER A3
GRD 8 FCP
GRD 9 FCP
FCPR PREDICA 2010 A1
FCPR PREDICA 2010 A2
FCPR PREDICA 2010 A3
FCPR PREDICA INFR 2006-2007 A
FCPR PREDICA SECONDAIRE I PART A
FCPR PREDICA SECONDAIRE I PART B
PREDIQUANT OPPORTUNITES
FCPR CAA COMPARTIMENT 1 PART A1
FCPR CAA COMPART BIS PART A2
FCPR CAA COMP TER PART A3
FCPR PREDICA SECONDAIRES II A
France Not consolidated
France Not consolidated
0%
0%
France
France
France
France
Full
Full
Full
Full
100%
100%
100%
100%
0%
100%
100%
100%
100%
0%
France Not consolidated
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
244
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
31/12/2021
Control
31/12/2020
Control
Consolidation scope
Consolidation
Method
of Crédit Agricole Assurances Group
Country
Interest
0%
Interest
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
84%
FCPR PREDICA SECONDAIRES II B
FCPR UI CAP SANTE A
France Not consolidated
France Not consolidated
0%
0%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
84%
0%
CAA FRANCE CROISSANCE 2 A FCPR
CAA PRIV. FINANC. COMP. 1 A1 FIC
CAA PRIV. FINANC. COMP. 2 A2 FIC
FCPR UI CAP AGRO
France
France
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
85%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
85%
France
France
FCPR CAA 2013
France
FCPR PREDICA SECONDAIRE III A
OBJECTIF LONG TERME
CAA 2013 FCPR B1
France
France
France
CAA 2013 FCPR C1
France
CAA 2013 FCPR D1
France
CAA 2013 COMPARTIMENT 5 A5
CAA 2013-3
France
France
LRP - CPT JANVIER 2013 0.30 13-21 11/01A
AMUNDI GRD 22 FCP
Luxembourg
France Not consolidated
0%
0%
100%
100%
100%
100%
100%
100%
100%
100%
100%
98%
100%
100%
100%
100%
100%
100%
100%
100%
100%
98%
GRD 13 FCP
France
France
France
France
France
France
France
Full
Full
Full
Full
Full
Full
Full
100%
100%
100%
100%
100%
100%
100%
0%
100%
100%
100%
100%
100%
100%
100%
0%
GRD 21 FCP
CAA 2013-2
CAA 2014 COMPARTIMENT 1 PART A1
CAA 2014 INVESTISSMENT PART A3
FCT MID CAP 2 05/12/22
FCT CAREPTA - COMPARTIMENT 2014-1
FCT CAREPTA - COMPARTIMENT 2014-2
CNP ACP 10 FCP
France Not consolidated
France
Ireland
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
100%
100%
100%
100%
100%
100%
100%
44%
100%
100%
100%
100%
100%
100%
100%
44%
CORSAIR 1.5255% 25/04/35
AGRICOLE RIVAGE DETTE
CAA 2015 CPT 1
100%
100%
100%
100%
100%
100%
44%
100%
100%
100%
100%
100%
100%
44%
France
France
CAA 2015 CPT 2
France
6
CAREPTA RE-2015 -1
France
ARTEMID
France
F CORE EU CR 19 MM
France
CA VITA PRIVATE EQUITY CHOISE PARTS PART A
CA VITA INFRASTRUCTURE CHOISE FIPS c.l. A
IAA CROISSANCE INTERNATIONALE
CAREPTA 2016
France
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
98%
100%
100%
100%
98%
France
France
France
CAA 2016
France
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
CAA INFRASTRUCTURE
CA VITA PRIVATE DEBT CHOICE FIPS cl.A
CAA SECONDAIRE IV
France
France
France
FCT BRIDGE 2016-1
France
CAREPTA R 2016
France
PREDIQUANT EUROCROISSANCE A2
FPCI COGENERATION FRANCE I
CORS FIN 1.52 10-38
France
France
Ireland
PURPLE PR 1.36 10-38
Luxembourg
Luxembourg
Ireland
CORS FIN 251038
CORS FINA FLR 1038 SERIE 145
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
245
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6
31/12/2021
Control
31/12/2020
Control
Consolidation scope
Consolidation
Method
of Crédit Agricole Assurances Group
Country
Ireland
Interest
100%
100%
100%
100%
100%
Interest
100%
100%
100%
100%
100%
CORS FINA FLR 1038 SERIE 146
PURP PR 1.093 10-38
Full
Full
Full
Full
Full
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
Luxembourg
France
CAA INFRASTRUCTURE 2017
CAA PE 2017 (CAA PRIVATE EQUITY 2017)
CAA PE 2017 BIS (CAA PRIVATE EQUITY 2017 BIS)
France
France
CAA PE 2017 FRANCE INVESTISSEMENT
(CAA PRIVATE EQUITY 2017 MEZZANINE)
France
Full
100%
100%
100%
100%
CAA PE 2017 MEZZANINE
(CAA PRIVATE EQUITY 2017 MEZZANINE)
France
France
France
France
France
France
France
France
France
France
France
France
France
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
CAA PE 2017 TER CONSO (CAA PRIVATE EQUITY 2017 TER)
GRD 44
GRD 44 N2
GRD 54
UI CAP SANTE 2
CAA PR FI II C1 A1
EFFITHERMIE
FCT CAA 2017-1
PREDIQUANT PREMIUM
GRD44 n°3
CAA INFRASTRUCTURE 2018 - COMPARTIMENT 1
COMPARTIMENT DS3 - IMMOBILIER VAUGIRARD
CAA PRIVATE EQUITY 2018 -
COMPARTIMENT FRANCE INVESTISSEMENT
France
France
France
France
France
France
France
France
France
France
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
0%
100%
100%
100%
100%
100%
100%
100%
100%
100%
0%
COMPARTIMENT DS3 - VAUGIRARD
CAA PRIVATE EQUITY 2018 - COMPARTIMENT 1
AM DESE FIII DS3IMDI
BFT VALUE PREM OP CD
CAA COMMERCES 2
37785 QXEURC
CAA PRIV EQY 19 CF A
GRD ACT.ZONE EURO
BFT EQUITY PROTEC 44
Unit-linked funds
ACTICCIA VIE
France
France
France
Full
Full
Full
99%
100%
98%
99%
100%
98%
99%
100%
98%
99%
100%
98%
OPTALIME FCP 3DEC
CA MASTER PATRIM.3D
CA MASTER EUROPE 3D
VENDOME INVEST.3DEC
GRD IFC 97 3D
France Not consolidated
0%
0%
46%
46%
France
France
France
France
France
France
France
France
France
France
France
France
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
90%
90%
91%
91%
100%
100%
88%
100%
100%
88%
100%
100%
77%
100%
100%
77%
GRD FCR 99 3DEC
OBJECTIF PRUDENCE
OBJECTIF DYNAMISME
GRD CAR 39
96%
96%
98%
98%
100%
100%
22%
100%
100%
22%
100%
100%
37%
100%
100%
37%
OBJECTIF MEDIAN
ANTINEA
MDF 89
100%
57%
100%
57%
100%
57%
100%
57%
AM.PULSACTIONS 3D
LCL ALLOC.DYNAM.3D
ATOUT FRANCE-C-3DEC
96%
96%
96%
96%
42%
42%
42%
42%
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
246
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
31/12/2021
Control
31/12/2020
Control
Consolidation scope
Consolidation
Method
of Crédit Agricole Assurances Group
Country
France
France
France
France
Interest
85%
50%
100%
89%
0%
Interest
85%
52%
100%
93%
88%
75%
100%
78%
100%
49%
93%
56%
85%
99%
42%
95%
98%
100%
100%
100%
86%
100%
100%
79%
97%
99%
70%
98%
41%
100%
100%
35%
68%
99%
63%
80%
87%
7%
ATOUT EUROPE -C-3D
CPR CONSOM ACT P 3D
RSD 2006 3DEC
Full
Full
Full
Full
85%
50%
100%
89%
0%
85%
52%
100%
93%
88%
75%
100%
78%
100%
49%
93%
56%
85%
99%
42%
95%
98%
100%
100%
100%
86%
100%
100%
79%
97%
99%
70%
98%
41%
100%
100%
35%
68%
99%
63%
80%
87%
7%
LCL MG.FL.0-100 3D
LCL MGEST 60 3 DEC
INVEST RESP S3 3D
France Not consolidated
France
France
France
France
France
France
France
Full
Full
Full
Full
Full
Full
Full
54%
100%
75%
100%
55%
93%
59%
0%
54%
100%
75%
100%
55%
93%
59%
0%
ATOUT PREM’S ACT.3D
AM.AFD AV.D.P1 3D
RAVIE
LCL FLEX 30
AXA EUR.SM.CAP E 3D
CPR SILVER AGE P 3D
CPR REFL SOLID P 3D
CPR REFL SOLID 3D
IND.CAP EMERG.-C-3D
OPCIMMO -PREM O.-5D
OPCIMMO -LCL OP.-5D
CPR RE.S.0-100 P 3D
CPR R.ST.0-100E.0-1
SONANCE VIE 4 3D
France Not consolidated
France Not consolidated
0%
0%
France
France
France
France
France
Full
Full
Full
Full
Full
33%
95%
97%
100%
100%
0%
33%
95%
97%
100%
100%
0%
France Not consolidated
France Full
AMUNDI PATRIMOINE C
SONANCE VIE 5 3D
86%
0%
86%
0%
France Not consolidated
France Not consolidated
SONANCE VIE 6 3D
0%
0%
SOLIDARITE IN SANTE
SONANCE VIE 7 3D
France
France
France
Full
Full
Full
77%
97%
100%
0%
77%
97%
100%
0%
SONANCE VIE N8 3D
AM GLOB. M MUL ASS P
SONANCE VIE N9 C 3D
AMUNDI EQ E IN AHEC
UNIPIERRE ASSURANCE (SCPI)
SCI VICQ D’AZIR VELL
ATOUT VERT HOR.3DEC
LCL DEVELOPPEM.PME C
ACTICCIA VIE N2 C
France Not consolidated
France
Luxembourg
France
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
98%
44%
100%
100%
35%
67%
99%
62%
80%
87%
2%
98%
44%
100%
100%
35%
67%
99%
62%
80%
87%
2%
6
France
France
France
France
AF INDEX EQ USA A4E
AF INDEX EQ JAPAN AE CAP
LCL ACT.USA ISR 3D
ARC FLEXIBOND-D
Luxembourg
Luxembourg
France
France
ACTIONS 50 3DEC
France
100%
88%
39%
99%
78%
98%
0%
100%
88%
39%
99%
78%
98%
0%
100%
88%
43%
99%
62%
98%
62%
100%
55%
100%
100%
88%
43%
99%
62%
98%
62%
100%
55%
100%
LCL AC.DEV.DU.EURO
LCL AC.EMERGENTS 3D
ACTICCIA VIE 3
France
France
France
AMUN.TRES.EONIA ISR E FCP 3DEC
AMUNDI TRANSM PAT C
TRIANANCE 6 ANS
France
France
France Not consolidated
ACTICCIA VIE N4
France
France
Full
Full
100%
46%
0%
100%
46%
0%
AMUNDI ACTIONS FRANCE C 3DEC
LCL TRIPLE TEMPO AV (FEV. 2015)
France Not consolidated
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
247
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6
31/12/2021
Control
31/12/2020
Control
Consolidation scope
Consolidation
Method
of Crédit Agricole Assurances Group
Country
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
Interest
69%
93%
67%
100%
37%
28%
52%
38%
68%
100%
34%
27%
86%
100%
100%
100%
94%
93%
95%
100%
100%
100%
0%
Interest
63%
90%
66%
100%
37%
27%
50%
35%
82%
100%
44%
28%
86%
81%
100%
100%
93%
93%
95%
100%
100%
100%
100%
56%
100%
100%
43%
38%
90%
46%
79%
92%
79%
62%
68%
100%
100%
100%
43%
40%
71%
88%
78%
50%
59%
43%
49%
70%
AMUNDI VALEURS DURAB
CPR OBLIG 12 M.P 3D
AMUNDI HORIZON 3D
ACTICCIA VIE 90 C
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
69%
93%
67%
100%
37%
28%
52%
38%
68%
100%
34%
27%
86%
100%
100%
100%
94%
93%
95%
100%
100%
100%
0%
63%
90%
66%
100%
37%
27%
50%
35%
82%
100%
44%
28%
86%
81%
100%
100%
93%
93%
95%
100%
100%
100%
100%
56%
100%
100%
43%
38%
90%
46%
79%
92%
79%
62%
68%
100%
100%
100%
43%
40%
71%
88%
78%
50%
59%
43%
49%
70%
LCL ACTIONS EURO C
LCL ACT.E-U ISR 3D
AMUNDI OBLIG EURO C
CPR RENAI.JAP.-P-3D
AM AC FR ISR PC 3D
LCL 6 HORIZ. AV 0615
INDOS.EURO.PAT.PD 3D
CPR CROIS.REA.-P
AM.AC.MINER.-P-3D
FONDS AV ECHUS FIA A
ACTICCIA VIE 90 N2
ACTICCIA VIE 90 N3 C
LCL INVEST.EQ C
LCL INVEST.PRUD.3D
CPR GLO SILVER AGE P
ACTICCIA VIE 90 N4
LCL L.GR.B.AV 17 C
ACTICCIA VIE 90 N6 C
LCL 3 TEMPO AV 11/16
AMUN TRESO CT PC 3D
INDOSUEZ ALLOCATION
LCL DOUBLE HORIZON A
LCL AC MONDE
France Not consolidated
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
2%
2%
100%
100%
43%
31%
90%
50%
71%
94%
79%
19%
56%
99%
100%
100%
0%
100%
100%
43%
31%
54%
50%
71%
94%
79%
19%
56%
99%
100%
100%
0%
AMUN.ACT.REST.P-C
AMUNDI KBI ACTIONS C
LCL ACT RES NATUREL
SOLIDARITE AMUNDI P
INDO ALLOC MANDAT C
TRIANANCE 6 ANS 5 C
A FD EQ E CON AE (C)
A FD EQ E FOC AE (C)
AMUNDI ALLOCATION C
PORTF DET FI EUR AC
BFT SEL RDT 23 PC
BFT STATERE P (C)
France Not consolidated
CPR FOCUS INF.-P-3D
AMUNDIOBLIGMONDEP
AMUNDI KBI ACTION PC
AMUNDI-CSH IN-PC
BFT FRAN FUT-C SI.3D
AM.AC.USA ISR P 3D
AM.ACT.EMER.-P-3D
AM.RDT PLUS -P-3D
TRIANANCE 6 ANS N3
France
France
France
France
France
France
France
France
France
Full
Full
Full
Full
Full
Full
Full
Full
Full
10%
74%
88%
75%
53%
59%
45%
51%
3%
10%
74%
88%
75%
53%
59%
45%
51%
3%
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
248
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
31/12/2021
Control
31/12/2020
Control
Consolidation scope
Consolidation
Method
of Crédit Agricole Assurances Group
Country
France
Interest
100%
84%
0%
Interest
100%
84%
82%
10%
42%
5%
RETAH PART C
Full
Full
100%
84%
0%
100%
84%
82%
10%
42%
5%
TRIANANCE 6 ANS N6
TRIANANCE 6 ANS N7 C
AMUNDI B GL AGG AEC
AFCPRGLLIFEAEC
France
France Not consolidated
Luxembourg
Full
6%
6%
Luxembourg Not consolidated
0%
0%
AIMSCIWOAE
Luxembourg
Luxembourg
France
Full
Full
Full
Full
5%
5%
AMUNDI BGEB AEC
37%
43%
77%
0%
37%
43%
77%
0%
49%
38%
76%
75%
54%
98%
86%
80%
66%
44%
43%
64%
42%
43%
59%
44%
32%
42%
84%
48%
52%
74%
76%
78%
47%
84%
85%
36%
81%
86%
50%
82%
89%
88%
42%
76%
65%
88%
41%
59%
55%
57%
49%
38%
76%
75%
54%
98%
86%
80%
66%
44%
43%
64%
42%
43%
59%
44%
32%
42%
84%
48%
52%
74%
76%
78%
47%
84%
85%
36%
81%
86%
50%
82%
89%
88%
42%
76%
65%
88%
41%
59%
55%
57%
LCL AC.MDE HS EU.3D
LCL ACTIONS EURO FUT
TRIANANCE 6 ANS N2 C
EPARINTER EURO BD
PORT.METAUX PREC.A-C
TRIANANCE 6 ANS N8 C
TRIANANCE 6 ANS N 9
JPM US SEL EQ PLS-CA EUR HD
CPRGLODISOPARAC
France
France Not consolidated
France
France
Full
Full
24%
99%
0%
24%
99%
0%
France Not consolidated
France
Luxembourg
Luxembourg
Luxembourg
Luxembourg
France
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
3%
3%
63%
46%
21%
92%
46%
49%
58%
41%
21%
44%
41%
54%
52%
91%
79%
77%
52%
87%
85%
48%
91%
86%
56%
81%
90%
88%
37%
69%
26%
88%
49%
0%
63%
46%
21%
92%
46%
49%
58%
41%
21%
44%
41%
54%
52%
91%
79%
77%
52%
87%
85%
48%
91%
86%
56%
81%
90%
88%
37%
69%
26%
88%
49%
0%
CPR-CLIM ACT-AEURA
CPR I-SM B C-AEURA
SCPI LFP MULTIMMO
INDOSUEZ NAVIGATOR G
INDO-GBL TR-PE
Luxembourg
Luxembourg
France
CPR EUR.HI.DIV.P 3D
JPMORGAN F-US GROWTH-C AHD
78752 AEURHC
Luxembourg
Luxembourg
Luxembourg
Luxembourg
Luxembourg
France
JPMORGAN F-JPM US VALUE-CEHA
FRANKLIN DIVER-DYN-I ACC EU
BA-FII EUR EQ O-GEUR
HYMNOS P 3D
AMUNDI GLO M/A CONS-M2 EUR C
CHORELIA N5 PART C
AMUNDI GLB MUL-ASSET-M2EURC
LCL OBL.CREDIT EURO
CHORELIA PART C
Luxembourg
France
6
Luxembourg
France
France
AM.AC.EU.ISR-P-3D
France
FE AMUNDI INC BLDR-IHE C
CHORELIA N3 PART C
LCL ACT.OR MONDE
Luxembourg
France
France
TRIAN 6 ANS N10 C
France
JPM US EQY ALL CAP-C HDG
CHORELIA N2 PART C
HASTINGS PATRIM AC
FRANKLIN GLB MLT-AS IN-IAEUR
AMUNDI-EUR EQ GREEN IM-IEURC
CHORELIA N4 PART C
CADEISDA 2DEC
Luxembourg
France
France
Luxembourg
Luxembourg
France
France
0057514 AUC
Luxembourg Not consolidated
5922 AEURHC
Luxembourg
Luxembourg
Full
Full
59%
39%
59%
39%
AMUNDI-GL INFLAT BD-MEURC
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
249
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6
31/12/2021
Control
31/12/2020
Control
Consolidation scope
Consolidation
Method
of Crédit Agricole Assurances Group
Country
France
Interest
81%
72%
50%
58%
100%
100%
100%
90%
100%
100%
100%
100%
91%
100%
16%
100%
100%
6%
Interest
82%
72%
26%
60%
100%
100%
100%
90%
100%
100%
100%
100%
100%
100%
50%
72%
100%
31%
61%
83%
74%
100%
100%
96%
58%
5%
CHORELIA N6 PART C
EXANE 1 OVERDR CC
IGSF-GBL GOLD FD-I C
AMUNDI AC.FONC.PC 3D
PREDIQUANT A5
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
81%
72%
50%
58%
100%
100%
100%
90%
100%
100%
100%
100%
91%
100%
16%
100%
100%
6%
82%
72%
26%
60%
100%
100%
100%
90%
100%
100%
100%
100%
100%
100%
50%
72%
100%
31%
61%
83%
74%
100%
100%
96%
58%
5%
Luxembourg
Luxembourg
France
France
FDC A3 P
France
FDA 18 -O-3D
France
OPCI GHD
France
BFT CREDIT OPPORTUNITES -I-C
GRD 44 N4 PART CD
CAA PE 2019 CPT 1 A1
CAA PE 19 CPT BIS A2
CAA PE 19 CPT TER A3
CAA INFRASTRU.2019 A
APLEGROSENIEUHD
LF PRE ZCP 12 99 LIB
GRD 44 N5
France
France
France
France
France
France
Luxembourg
France
France
5884 AEURC
France
1827 A2EURC
France
30%
83%
79%
99%
99%
91%
77%
17%
32%
46%
87%
0%
30%
83%
79%
99%
99%
91%
77%
17%
32%
46%
87%
0%
TRIANANCE 6 ANS N 11
AMUNDI KBI AQUA C
56055 A5 EUR
France
France
France
PORT EX ABS RET P
SCI TANGRAM
France
France
5880 AEURC
France
CPR EUROLAND ESG P
PIMCO GLOBAL BND FD-CURNC EX
INDOFIIFLEXEG
France
France
53%
47%
88%
40%
51%
67%
44%
45%
100%
84%
82%
52%
63%
0%
53%
47%
88%
40%
51%
67%
44%
45%
100%
84%
82%
52%
63%
0%
France
CHORELIA N7 C
France
LOUVOIS PLACEMENT
AMIRAL GROWTH OPP A
CALIFORNIA 09
France Not consolidated
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
Luxembourg
France
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
51%
83%
9%
51%
83%
9%
VENDOME SEL EURO PC
EUROPEAN CDT SRI PC
INDOSUEZ CAP EMERG.M
TRIANANCE 6 AN 12 C
AIJPMGBIGOAHE
56%
100%
84%
78%
43%
78%
100%
98%
93%
62%
85%
89%
50%
47%
100%
56%
100%
84%
78%
43%
78%
100%
98%
93%
62%
85%
89%
50%
47%
100%
56055 AEURHC
AMUNDI EMERG MKT BD-M2EURHC
LCL BP ECHUS B
AMUNDI CAP FU PERI C
LCL COM CARB STRA P
LCL COMP CB AC MD P
TRIANANCE 6 AN 13 C
TRIANANCE 6 AN 14 C
TRIA 6 ANS N 16 PT C
AMUNDI SF - DVRS S/T BD-HEUR
FONDS AV ECHUS FIA B
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
250
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
31/12/2021
Control
31/12/2020
Control
Consolidation scope
Consolidation
Method
of Crédit Agricole Assurances Group
Country
France
Interest
100%
47%
Interest
0%
LCL BDP ECHUS D
BFT PAR VIA EQ EQ PC
TRIANANCE 6 ANS N 15
FONDS AV ECHUS FIA F
FONDS AV ECH FIA G
CPR INV MEGATRENDS R EUR-ACC
5940 AEURC
Full
Full
Full
Full
Full
Full
Full
Full
100%
47%
0%
0%
0%
0%
0%
0%
0%
0%
France
0%
France
86%
86%
0%
France
100%
100%
44%
100%
100%
44%
0%
France
0%
Luxembourg
Luxembourg
Luxembourg
0%
52%
52%
0%
AMUN NEW SIL RO AEC
OPCI
40%
40%
0%
NEXUS1
Italy
France
France
France
France
France
France
France
France
France
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
97%
100%
100%
100%
80%
97%
100%
100%
100%
80%
89%
100%
100%
100%
80%
89%
100%
100%
100%
80%
OPCI PREDICA BUREAU
OPCI PREDICA HABITATION
OPCI PREDICA COMMERCES
OPCI CAMP INVEST
OPCI IRIS INVEST 2010
OPCI MESSIDOR
80%
80%
80%
80%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
OPCI ECO CAMPUS
OPCI MASSY BUREAUX
OPCI CAA CROSSROADS
Property investment companies
SCI PORTE DES LILAS - FRERES FLAVIEN
SCI LE VILLAGE VICTOR HUGO
SCI BMEDIC HABITATION
SCI FEDERALE VILLIERS
SCI FEDERLOG
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
SCI FEDERLONDRES
SCI FEDERPIERRE
SCI GRENIER VELLEF
SCI IMEFA 1
6
SCI IMEFA 100
SCI IMEFA 101
SCI IMEFA 3
SCI IMEFA 12
SCI IMEFA 81
SCI IMEFA 148
SCI IMEFA 102
SCI IMEFA 103
SCI IMEFA 104
SCI IMEFA 105
SCI IMEFA 107
SCI IMEFA 108
SCI IMEFA 109
SCI IMEFA 11
SCI IMEFA 110
SCI IMEFA 112
SCI IMEFA 113
SCI IMEFA 115
SCI IMEFA 116
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
251
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6
31/12/2021
Control
31/12/2020
Control
Consolidation scope
Consolidation
Method
of Crédit Agricole Assurances Group
Country
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
Interest
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
Interest
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
SCI IMEFA 117
SCI IMEFA 118
SCI IMEFA 120
SCI IMEFA 121
SCI IMEFA 122
SCI IMEFA 123
SCI IMEFA 126
SCI IMEFA 128
SCI IMEFA 129
SCI IMEFA 13
SCI IMEFA 131
SCI IMEFA 17
SCI IMEFA 18
SCI IMEFA 20
SCI IMEFA 32
SCI IMEFA 33
SCI IMEFA 34
SCI IMEFA 35
SCI IMEFA 36
SCI IMEFA 37
SCI IMEFA 38
SCI IMEFA 39
SCI IMEFA 4
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
SCI IMEFA 42
SCI IMEFA 43
SCI IMEFA 44
SCI IMEFA 47
SCI IMEFA 48
SCI IMEFA 5
SCI IMEFA 51
SCI IMEFA 52
SCI IMEFA 54
SCI IMEFA 57
SCI IMEFA 58
SCI IMEFA 6
SCI IMEFA 60
SCI IMEFA 61
SCI IMEFA 62
SCI IMEFA 63
SCI IMEFA 64
SCI IMEFA 67
SCI IMEFA 68
SCI IMEFA 69
SCI IMEFA 72
SCI IMEFA 73
SCI IMEFA 74
SCI IMEFA 76
SCI IMEFA 77
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
252
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
31/12/2021
Control
31/12/2020
Control
Consolidation scope
Consolidation
Method
of Crédit Agricole Assurances Group
Country
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
France
Interest
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
99%
Interest
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
99%
SCI IMEFA 78
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
99%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
99%
SCI IMEFA 79
SCI IMEFA 80
SCI IMEFA 82
SCI IMEFA 84
SCI IMEFA 85
SCI IMEFA 89
SCI IMEFA 91
SCI IMEFA 92
SCI IMEFA 96
SCI MEDI BUREAUX
SCI PACIFICA HUGO
SCI FEDERALE PEREIRE VICTOIRE
SCI VAL HUBERT (SCPI)
SCI IMEFA 132
SCI IMEFA 22
100%
100%
100%
100%
100%
100%
100%
100%
70%
100%
100%
100%
100%
100%
100%
100%
100%
70%
100%
100%
100%
100%
100%
100%
100%
100%
70%
100%
100%
100%
100%
100%
100%
100%
100%
70%
SCI IMEFA 83
SCI IMEFA 25
SCI IMEFA 140
SCI IMEFA 8
SCI IMEFA 16
SCI CAMPUS MEDICIS ST DENIS
SCI CAMPUS RIMBAUD ST DENIS
SCI IMEFA 156
SCI IMEFA 150
SCI IMEFA 155
SCI IMEFA 158
SCI IMEFA 159
SCI IMEFA 164
SCI IMEFA 171
SCI IMEFA 170
SCI IMEFA 169
SCI IMEFA 168
SCI IMEFA 166
SCI IMEFA 157
SCI IMEFA 167
SCI IMEFA 172
SCI IMEFA 10
70%
70%
70%
70%
90%
90%
90%
90%
100%
100%
100%
100%
100%
100%
100%
100%
95%
100%
100%
100%
100%
100%
100%
100%
100%
95%
100%
100%
100%
100%
100%
100%
100%
100%
95%
100%
100%
100%
100%
100%
100%
100%
100%
95%
6
95%
95%
95%
95%
90%
90%
90%
90%
95%
95%
95%
95%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
SCI IMEFA 9
SCI IMEFA 2
SCI IMEFA 173
SCI IMEFA 174
SCI IMEFA 175
SCI IMEFA 149
SCI IMEFA 176
IMEFA 177
IMEFA 178
IMEFA 179
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
253
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6
31/12/2021
Control
31/12/2020
Control
Consolidation scope
Consolidation
Method
of Crédit Agricole Assurances Group
Country
France
France
France
France
France
Interest
100%
100%
90%
100%
33%
0%
Interest
100%
100%
75%
100%
33%
34%
25%
50%
50%
50%
50%
50%
50%
50%
48%
33%
50%
0%
SCI HOLDING DAHLIA
Full
100%
100%
90%
100%
33%
0%
100%
100%
75%
100%
33%
34%
25%
50%
50%
50%
50%
50%
50%
50%
48%
33%
50%
0%
DS CAMPUS
Full
Full
ISSY PONT
SCI VAUGIRARD 36-44
Full
SCI 1 TERRASSE BELLINI
SCI WASHINGTON
Equity method
France Not consolidated
SOCIETE CIVILE FONDIS
SCI RUE DU BAC
France
France
France
France
France
France
France
France
France
France
France
France
Equity method
Equity method
Equity method
Equity method
Equity method
Equity method
Equity method
Equity method
Equity method
Equity method
Equity method
Equity method
25%
50%
50%
50%
50%
50%
50%
50%
48%
33%
50%
49%
25%
50%
50%
50%
50%
50%
50%
50%
48%
33%
50%
49%
SCI TOUR MERLE
SCI CARPE DIEM
SCI WAGRAM 22/30
SCI EUROMARSEILLE 1
SCI EUROMARSEILLE 2
SCI ILOT 13
SCI FREY RETAIL VILLEBON
SCI HEART OF LA DEFENSE
SCI ACADEMIE MONTROUGE
SCI PAUL CEZANNE
Premium Green
PREMIUM GREEN 4.72% 12-250927
PREMIUM GREEN TV2027
PREMIUM GR 0% 28
Ireland
Ireland
Ireland
Full
Full
Full
100%
100%
100%
0%
100%
100%
100%
0%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
PREMIUM GREEN 4.56%/06-21
PREMIUM GREEN 4.52%/06-21 EMTN
PREMIUM GREEN TV 06/22
PREMIUM GREEN TV/23/052022 EMTN
PREMIUM GREEN PLC 4.30%2021
PREMIUM GREEN 4.33% 06-29/10/21
PREMIUM GREEN 4.7% EMTN 08/08/21
PREMIUM GREEN 4.54% 06-13.06.21
PREMIUM GREEN 4.5575% 21EMTN
PREMIUM GREEN TV 22
Ireland Not consolidated
Ireland Not consolidated
0%
0%
Ireland
Ireland
Ireland
Ireland
Full
Full
Full
Full
100%
100%
100%
100%
0%
100%
100%
100%
100%
0%
Ireland Not consolidated
Ireland Not consolidated
Ireland Not consolidated
0%
0%
0%
0%
Ireland
Ireland
Ireland
Ireland
Ireland
Ireland
Ireland
Ireland
Ireland
Ireland
Full
Full
Full
Full
Full
Full
Full
Full
Full
Full
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
PREMIUM GREEN TV07/22
PREMIUM GREEN TV 26/07/22
PREMIUM GREEN TV 07/22
PREM GRE 1.53 04-35
PREM GRE 1.55 07-40
PREM GRE 0.51 10-38
PREGREEN 0.63 10/25/38 Corp
PREGREEN 1.095 10/25/38 Corp
PREMIUM GREEN 1.24% 25/04/35
Branch offices
CALIE EUROPE succursale France
CACI VIE succursale CACI LIFE
CACI NON VIE succursale CACI NON LIFE
CACI VITA succursale CACI LIFE
CACI DANNI succursale CACI NON LIFE
France
France
France
Italy
Full
Full
Full
Full
Full
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
Italy
PREDICA-PREVOYANCE DIALOGUE DU CREDIT AGRICOLE
SUCCURSALE EN ESPAGNE
Spain
Full
100%
100%
100%
100%
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
254
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
NOTE 12
Non-consolidated equity holdings and structured entities
12.1 Non-consolidated equity holdings
12.1.1
NON-CONSOLIDATED HOLDINGS ENTITIES
Entities under exclusive control, under joint control and under influence that have been excluded from the scope of consolidation, are presented
in the table below:
Interest % Reasons of exclusion from
Non-consolidated entities
UAF LIFE PATRIMOINE
QS1000001020 PREDICARE SARL
SCI NEW VELIZY
Registered office
FRANCE
LUXEMBOURG
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
POLAND
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
31/12/2021
100%
100%
100%
84%
consolidation scope
Significance thresholds
Entity in run-off management
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
OPTISANTIS SAS
DIAPRE
100%
51%
ASSERCAR
SAS VIAREN
100%
100%
100%
51%
CAA RESIDENCES SENIORS
ISR COURTAGE
SAS SPECIFICA
PREVISEO OBSEQUES (EX-FEDER 02)
SCI IMEFA 161
100%
100%
99%
SCI IMEFA 162
SCI IMEFA 163
100%
100%
100%
100%
100%
100%
100%
56%
SCI IMEFA 165
SCI IMEFA 45
SCI IMEFA 49
SCI IMEFA 50
SCI IMEFA 53
SCI IMEFA 66
SCI IMEFA VELIZY
SCI ALLIANCE PARC A1
5906 A5 EUR
50%
100%
100%
78%
6
CREDIT AGRICOLE TOWARZYSTWO UBEZPIECZEN SPOLKA AKCYJNA
SCI HOLDING STRATEGE
SAS GHD OPCO HOTEL
PACIFICA GRESILLONS
LA MEDICALE COURTAGE
SCI IMEFA 181
90%
100%
100%
100%
100%
100%
100%
100%
99%
SCI IMEFA 182
SCI IMEFA 183
SCI IMEFA 184
SNC MARSEILLE MICHELET
SCI IMEFA 186
SCI IMEFA 187
65%
SCI IMEFA 188
99%
SCI IMEFA 189
99%
SCI IMEFA 190
99%
SAS OFELIA
33%
SCI FEDERIMMO
40%
CREDIT AGRICOLE PROTECTION & SECURITE
SCI 11 PLACE DE LEUROPE
ARDIAN MUL STRATG A
20%
50%
100%
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
255
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6
Interest % Reasons of exclusion from
Non-consolidated entities
SCI SEGUR 2
Registered office
FRANCE
31/12/2021
consolidation scope
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Entity in run-off management
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
24%
SOCIETE SOPRESA
SCI SEGUR
FRANCE
50%
FRANCE
36%
SCI DISTRIPOLE PORTE DE FRANCE
SAS VILLE DU BOIS INVEST
SCI FUTURE WAY
FRANCE
33%
FRANCE
49%
FRANCE
45%
STOCKLY
FRANCE
25%
AMUNDI M GT PEA P F
FDC A2 -P-3D
FRANCE
55%
FRANCE
100%
100%
100%
100%
19%
FDC A1 -O-3D
FRANCE
FDC PREDIQ.OPP.O 3D
FDA 14 PART O
FRANCE
FRANCE
HUB@LUXEMBOURG
TIERA CAPIT NAT PE A
FDA 5 (EX FDA 17 0 2D PART 0)
CAA P.EQ.18 CPBIS A2
CAA PR FIN-CPT 3A3
FDA 7 O 3D
LUXEMBOURG
LUXEMBOURG
FRANCE
69%
100%
100%
100%
100%
50%
FRANCE
FRANCE
FRANCE
OPCI LAPILLUS I
FRANCE
ECHIQUIER VALUE FCP 3DEC
FDC T1 FCP 3 DEC
FRANCE
96%
FRANCE
100%
100%
100%
100%
10%
FDC SILVER AGE C/D
FDC PREMIUM
FRANCE
FRANCE
CAA SECONDAIRE V A
AMUNDI CON GL IED
FDA RE -O-3D
FRANCE
LUXEMBOURG
FRANCE
100%
98%
AMUN PROT SOLID 3D
AMUNDI TRANSM. IMMO.
ALTA COMMERCES EUROP
AM.PRIV.EQ.MEGA.II A
CAA PE 20 COMP 1 A1
CAP SANTE 3 PART A
CAP SERVICES A
FRANCE
FRANCE
91%
FRANCE
70%
FRANCE
52%
FRANCE
100%
100%
0%
FRANCE
FRANCE
CASIMIR1 PART C
FRANCE
100%
89%
CHORELIA N 8 PART C
FONDS AV ECHUS FIA D
GIL AND CO C CAP
SARL LUX LEUDELANGE
MID INFRA SLP
FRANCE
FRANCE
0%
FRANCE
61%
FRANCE
100%
99%
FRANCE
PERMAL INV HOLD -A-
CARIDOR
NETHERLAND ANTILLE
FRANCE
54%
100%
100%
100%
100%
99%
FEDERPIERRE CAPUCINES
FEDERPIERRE CAULAINCOURT
FEDERPIERRE MICHAL
FEDERPIERRE UNIVERSITE
LONGCHAMP MONTEVIDEO
VICQ NEUILLY
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
100%
100%
99%
FRANCE
SCI 3-5 BIS BOULEVARD DIDEROT
DE VRIES
FRANCE
FRANCE
70%
ARM (SAS)
FRANCE
100%
80%
SABLES D’OLONNE
FRANCE
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
256
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
Interest % Reasons of exclusion from
Non-consolidated entities
SCI IMEFA 151
Registered office
FRANCE
31/12/2021
consolidation scope
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Entity in run-off management
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Operational reason
90%
SCI IMEFA 152
FRANCE
90%
SCI IMEFA 153
FRANCE
90%
EFFITHERMIE FINANCE
BOLETUS FINANCE
FRANCE
100%
100%
65%
FRANCE
HAAS EPAR PATR I
FRANCE
CAA PRIVATE EQUITY 208 - COMPARTIMENT TER
BC 44
FRANCE
100%
100%
100%
44%
FRANCE
DS3 - MILAN
FRANCE
AMUNDI PRIVATE DEBT FUNDS
CYCLOPE INVES.OPP.
FRANCE
LUXEMBOURG
FRANCE
46%
ACTICCIA VIE 90 N5
100%
100%
100%
100%
80%
ACTICCIA VIE 90 N7 C
FRANCE
ACTICCIA VIE 90 N 8
FRANCE
STELVIO
ITALY
TULIPE HOLDING BELGIQUE SA
NARCISSE HOLDING BELGIQUE SA
FONCIERE BRUGGE STATION
FONCIERE BRUXELLES AEROPORT
FONCIERE BRUXELLES GARE CENTRALE
FONCIERE BRUXELLES SUD
FONCIERE BRUXELLES TOUR NOIRE
IRIS TREFONDS
BELGIUM
BELGIUM
BELGIUM
BELGIUM
BELGIUM
BELGIUM
BELGIUM
BELGIUM
BELGIUM
BELGIUM
BELGIUM
BELGIUM
BELGIUM
BAHAMAS
GERMANY
SPAIN
80%
80%
80%
80%
80%
80%
80%
FONCIERE LIEGE
80%
FONCIERE LOUVAIN CENTRE
FONCIERE LOUVAIN
80%
80%
FONCIERE MALINES
80%
FONCIERE NAMUR
80%
BRANCH INVESTMENTS INTERNATIONAL INC.
IRIS INVESTOR HOLDING GmbH
METEORE ALCALA SL
0%
80%
6
51%
METEORE ITALY SRL
ITALY
51%
ARCHMORE-IN.DE.PL.II-S-F III EUR DIS
ARCHMORE SCSP-IN.DE.PL.II-S-F IV EUR
AMUNDI EDR SELECTION
CPR INVEST MEGATRENDS-R ACC
PREDICA ISR MONDE (FCP)
BGF-GLBL DYN EQ-I2EURA
AMUNDI DS IV VAUGIRA
ABANCA GENERALES
LUXEMBOURG
LUXEMBOURG
FRANCE
100%
100%
98%
LUXEMBOURG
FRANCE
44%
100%
60%
LUXEMBOURG
LUXEMBOURG
SPAIN
100%
50%
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
SAS EUROP ASSIS FRAN
LITHOS FCP
FRANCE
50%
FRANCE
100%
40%
B2 HOTEL INVEST (SPPICAV)
LCL BP ECHUS A
FRANCE
FRANCE
100%
60%
CL CORSE
FRANCE
LITHOS FCP
FRANCE
100%
100%
48%
FLORISSIME DYNAMIQUE (FCP)
INDOS.ALLOC.30 -C-3D
PREDIREC FILO
FRANCE
FRANCE
FRANCE
50%
AMUNDI TRANSMISSION ACTIONS
INVEST LATITUDE MONDE I FCP
FRANCE
75%
FRANCE
51%
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
257
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6
Interest % Reasons of exclusion from
Non-consolidated entities
FR0013217650 FONDS AV ECHUS FIA C
AMUNDI ACTIONS OR P
OFI FRANCE EQUITY R
CHORELIA N 9 PART C
RESID MORT II LARG E
AMUNDI PROTEZIONE 85
CAP GRP GLB ALL-P EUR ACC
CAA STERN
Registered office
FRANCE
31/12/2021
100%
87%
consolidation scope
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
Significance thresholds
FRANCE
FRANCE
48%
FRANCE
91%
FRANCE
100%
100%
92%
ITALY
LUXEMBOURG
AUSTRIA
FRANCE
100%
47%
JAFAM C
CAA PE 20 COM BIS A2
CAA PE 20 COM TER A3
CAA INFRASTRU.2020 A
AMUN ENERG VERT FIA
CPR AMBITION FR SI
FRANCE
100%
100%
100%
62%
FRANCE
FRANCE
FRANCE
FRANCE
100%
94%
CHORELIA N 10
FRANCE
BFT EQUITY PROTECT 2
OPTIMUM EQUILIBRE R
FOJ CAP 2024 PART C
0.0 08-61
FRANCE
100%
47%
FRANCE
FRANCE
55%
FRANCE
78%
ABCM GLOB ALLO
FRANCE
41%
CAA PR FI II C2 A2
FRANCE
100%
67%
FRIEDLAND THEM.MEG.A
LCL FUTURE CITI P
FRANCE
FRANCE
66%
ACTIV ALLC RB R CAP
CAA INFRAST 2021 A
CAA PVT EQ 2021 1 A1
CAA PV EQ2021 BIS A2
CERES FD ACT MOND RE
CHORELIA N11 PART C
PERIAL EUR CARB SCCV
LCL BP ECHUS C
FRANCE
80%
FRANCE
100%
100%
100%
100%
93%
FRANCE
FRANCE
FRANCE
FRANCE
FRANCE
75%
FRANCE
100%
60%
CHORELIA N 12 C
FRANCE
SCI PM IMMO TREND
LCL ECHUS F
FRANCE
87%
FRANCE
100%
100%
62%
PREDURBA SAS
FRANCE
LM-CB VALUE FD-PA EUR
AMUNDI PROT 85 ROLLING 2Y
DAIWA IFREE JAPAN BOND INDEX
DAIWA IFREE FRGN BOND INDEX
DAIWA IFREE J-REIT INDEX
DAIWA IFREE FRGN REIT INDEX
EDG-US L G-EUR-A-C
BGF WLD GOLD A2C
FRANCE
FRANCE
100%
94%
JAPAN
JAPAN
52%
JAPAN
49%
JAPAN
43%
FRANCE
89%
LUXEMBOURG
LUXEMBOURG
LUXEMBOURG
LUXEMBOURG
LUXEMBOURG
LUXEMBOURG
LUXEMBOURG
FRANCE
94%
FRANK-US GOVT-I ACCEH1
LUMY-SBRGEQN-X5EUR
JPM GLOBAL FOCUS-IA
BGF-WRLD HEALTHSCIENCE-USDD2
PICTET GLOBAL THEM OP-HI EUR
5932 AEURC
44%
49%
51%
100%
60%
72%
SCI 103 GRENELLE
49%
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
258
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
12.1.2
NON-CONSOLIDATED SIGNIFICANT EQUITY HOLDINGS
Equity securities representing a fraction of the capital greater than or equal to 10% that do not fall within the scope of consolidation are
presented in the table below:
Interest %
31/12/2021
Net income/(loss)
for previous year
Non-consolidated equitiy securities
(in € million)
Registered office
FRANCE
Equity value
2,937
20,250
376
1,165
611
ND
COVIVIO HOTELS (ex FONCIERE DES MURS)
GECINA NOMINATIVE
LOGISTIS LUXEMBOURG S.A
TIGF HOLDING
16%
14%
15%
10%
30%
19%
12%
30%
21%
25%
22%
25%
40%
38%
30%
48%
60%
37%
25%
50%
33%
49%
17%
50%
20%
38%
35%
49%
75%
80%
49%
80%
(337)
1,548
(11)
84
(39)
ND
ND
-
FRANCE
LUXEMBOURG
FRANCE
EF SOLARE ITALIA
GERMANY
FRANCE
SA ULLIS
SA IMMEO AG
FRANCE
ND
EFFI INVEST II
FRANCE
92
SAS PREIM HEALTHCARE
ADL PARTICIPATIONS
CA GRANDS CRUS
FRANCE
308
395
167
765
8
66
(4)
FRANCE
FRANCE
(3)
CENTRAL SICAF
FRANCE
52
10
15
34
ND
-
PISTO GROUP HOLDING SARL
SEMMARIS
FRANCE
FRANCE
113
78
FUTURES ENERGIES INVESTISSEMENTS HOLDING
FUTURES ENERGIES INVESTISSEMENTS HOLDING 2
EUROPEAN MOTORWAY INVESTMENTS 1
CAVOUR AERO SA
FRANCE
FRANCE
ND
LUXEMBOURG
LUXEMBOURG
BELGIUM
SPAIN
103
369
929
77
-
FLUXDUNE
-
TUNELS DE BARCELONA
ALTA BLUE
21
-
FRANCE
598
559
1,479
84
CASSINI SAS
FRANCE
(229)
279
-
ARGAN
BELGIUM
SPAIN
LUXEMBOURG INVESTMENT COMPANY 296 SARL
CIRRUS SCA A1
LUXEMBOURG
FRANCE
409
1,166
1,289
551
42
(5)
SARL IMPULSE
(2)
6
AGUAS PROFUNDAS SA
ELL HOLDCO SARL
PORTUGAL
FRANCE
(14)
-
EUROWATT ENERGIE
IEIH
FRANCE
(1)
ITALY
ND
ND
ND
ND
EDISON RENEWABLES
FUTURES ENERGIES INVESTISSEMENTS HOLDING 3
ITALY
ND
FRANCE
ND
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
259
CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
6
12.2 Financial information of non consolidated joint ventures and non consolidated
associates
Crédit Agricole Assurances implemented the simplified option
permitted by IAS 28 for the accounting of 9 traditional entities
(European Motorway Investments 1, Luxembourg Investment
Company 296 sarl, Tunels de Barcelona, Eurowatt SASU, Cirrus CA,
SARL ELL Holdco, Futures Energies Investissements holding 3, IEIH,
EF Solare) on which it has joint control and for 13 traditional entities
(Central Sicaf, Pisto Group Holding SARL, Semmaris, Futures
Energies Investissements Holding, Futures Energies Investissements
Holding 2, Cavour Aero SA, Fluxdune, Alta Blue, Cassini SAS, SARL
Impulse, Aguas Profundas, Edison renewables, ADL Participations)
on which it has a significant influence. These entities are measured
at fair value through result in accordance with IFRS 9. The main
financial information are presented in the table below:
31/12/2021
Balance
(in € million)
Interest % Net asset value
sheet total
Equity value
103
84
Result
-
European Motorway Investments 1
Luxembourg Investment Company 296 sarl
Tunels de Barcelona
60%
50%
50%
25%
40%
38%
30%
48%
37%
25%
33%
49%
20%
38%
35%
49%
75%
80%
80%
49%
25%
30%
269
43
135
85
-
171
187
69
485
77
21
52
10
15
34
ND
-
Central Sicaf
1,384
100
765
8
PISTO GROUP HOLDING SARL
Semmaris
37
656
113
78
Futures Energies Investissements Holding
Futures Energies Investissements Holding 2
Cavour Aero SA
390
ND
175
226
294
192
166
449
144
72
1,314
ND
ND
369
369
929
598
559
409
1,166
1,289
551
42
Fluxdune
929
-
Alta Blue
617
-
Cassini SAS
1,644
763
(229)
(5)
(2)
(14)
-
CIRRUS SCA A1
SARL IMPULSE
1,369
2,221
551
AGUAS PROFUNDAS SA
ELL HOLDCO SARL
EUROWATT ENERGIE
FUTURES ENERGIES INVESTISSEMENTS HOLDING 3
IEIH
ND
ND
ND
ND
ND
ND
361
(1)
ND
ND
ND
(4)
(39)
ND
ND
ND
ND
EDISON RENEWABLES
ADL PARTICIPATIONS
EF SOLARE ITALIA
ND
ND
544
395
611
3,417
12.3 Information about non-consolidated structured entities
In accordance with IFRS 12, a structured entity is an entity that has
been designed so that voting or similar rights are not the dominant
factor in deciding who controls the entity, such as when any voting
rights relate to the administrative tasks only and the relevant activities
are directed by means of contractual arrangements.
In this regard, Crédit Agricole Assurances invests in three types of
vehicles:
UCITS
This category covers standard investment funds, whether or not
listed, such as FCPs, SICAVs, FCPRs or similar foreign funds.
INFORMATION ON THE NATURE AND EXTENT
OF INTERESTS HELD
At 31 December 2021, Crédit Agricole Assurances has an interest
in certain non-consolidated structured entities, whose main features
based on their type of business are presented below.
Real Estate
The following are included in the category of non-consolidated
structured entities: funds whose underlying assets are in real estate
and especially OPCIs, SCPIs or foreign funds of the same nature,
etc.
Crédit Agricole Assurances invests in funds created for cash
management purposes in response to investor demand, on the
one hand and, on the other, for the purpose of investing insurance
premiumsreceivedfrominsurancecompanycustomersincompliance
with the regulatory provisions set out in the French Insurance Code
(Code des Assurances). Insurance company investments are used
to fulfil commitments to policyholders throughout the insurance
contracts’ lifetime. Their value and returns are correlated with these
commitments.
Other
This category covers so-called securitisation funds such as FCCs,
FCTs or similar foreign funds, etc.
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Notes to the consolidated financial statements
Gross income of sponsored entities in which Crédit Agricole
Assurances no longer holds interests after the end of the period
amounts to -€4 million at 31 December 2021.
Sponsored entities
Crédit Agricole Assurances sponsors structured entities in the
following instances:
z Crédit Agricole Assurances is involved in establishing the entity and
that involvement, which is remunerated, is deemed essential for
ensuring the proper completion of transactions;
INFORMATION ON THE RISKS ASSOCIATED
WITH INTERESTS HELD
Financial support provided to structured entities
No financial support was provided nor is planned with regard to non-
consolidated structured entities for the 2021 financial year.
z structuring takes place at the request of Crédit Agricole Assurances
and it is the main user thereof;
z Crédit Agricole Assurances transfered its own assets to the
structured entity;
Interests held in non-consolidated structured entities
by type of business
z Crédit Agricole Assurances is the manager;
Non-sponsored structured entities generate no specific risk related
to the nature of the entity. Disclosures concerning these exposures
are set out in note 6.5 “Fair value of financial assets and liabilities”.
These are investment funds in which the Group is not a manager,
and structured financing entities in which the Group has only granted
a loan.
z the name of a subsidiary or of the parent company of Crédit Agricole
Assurances is linked to the name of the structured entity or to the
financial instruments issued by it.
Crédit Agricole Assurances has sponsored non-consolidated
structured entities in which it no longer hosts interests at
31 December 2021.
At 31 December 2021 and 31 December 2020, the involvement of Crédit Agricole Assurances in non-consolidated sponsored structured
entities is shown for all groups of structured entities that are material to Crédit Agricole Assurances in the tables below:
31/12/2021
Investment Funds
Maximum loss
Guarantees
31/12/2020
Investment Funds
Maximum loss
Guarantees
Carrying
amount
Carrying
amount
in Maximum
received and
other credit
in Maximum
received and
other credit
balance
sheet
exposure
Net balance
exposure
Net
(in € million)
to loss enhancements exposure
sheet
to loss enhancements exposure
Financial assets at fair value
through profit or loss
37,612
37,612
42,872
42,872
Financial assets at fair value through equity
Financial assets at amortized cost
-
-
-
-
-
-
-
-
-
-
-
-
Total assets recognized against
unconsolidated structured entities
37,612
37,612
-
37,612
42,872
42,872
-
42,872
Equity instruments
-
-
-
-
-
-
-
-
Financial liabilities at fair value
through profit or loss
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
6
Liability
Total liabilities recognized for
unconsolidated structured entities
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Commitments given
Financing commitments
Warranty commitments
Other
Provisions for execution risk -
Commitments by signature
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Total off-balance sheet commitments
net of provisions against unconsolidated
structured entities
-
-
-
TOTAL BALANCE SHEET
OF NON-CONSOLIDATED
STRUCTURED ENTITIES
302,260
- 296,114
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Statutory auditors’ report on the consolidated financial statements
6
STATUTORY AUDITORS’ REPORT ON THE
CONSOLIDATED FINANCIAL STATEMENTS
This is a free translation into English of the statutory auditors’ report on the consolidated financial statements of the Company issued in French
and it is provided solely for the convenience of English-speaking users. This report includes information required by European regulations
and French law, such as information about the appointment of the statutory auditors or verification of the information concerning the Group
presented in the management report and other documents provided to shareholders. This report should be read in conjunction with, and
construed in accordance with, French law and professional auditing standards applicable in France.
To the Annual General Meeting of Crédit Agricole Assurances,
Opinion
In compliance with the engagement entrusted to us by your Annual General Meeting, we have audited the accompanying consolidated
financial statements of Crédit Agricole Assurances for the year ended December 31, 2021.
In our opinion, the consolidated financial statements give a true and fair view of the assets and liabilities and of the financial position of the
Group at December 31, 2021 and of the results of its operations for the year then ended in accordance with International Financial Reporting
Standards as adopted by the European Union.
The audit opinion expressed above is consistent with our report to the Audit and Accounts Committee.
Basis for Opinion
Audit Framework
We conducted our audit in accordance with professional standards applicable in France. We believe that the audit evidence we have obtained
is sufficient and appropriate to provide a basis for our opinion.
Our responsibilities under those standards are further described in the Statutory Auditors’ Responsibilities for the Audit of the Consolidated
Financial Statements section of our report.
Independence
We conducted our audit engagement in compliance with the independence requirements of the French Commercial Code (Code de commerce)
and the French Code of Ethics for Statutory Auditors (Code de déontologie de la profession de commissaire aux comptes) for the period from
January 1, 2021 to the date of our report and specifically we did not provide any prohibited non-audit services referred to in Article 5(1) of
Regulation (EU) No. 537/2014.
Justification of Assessments - Key Audit Matters
Due to the global crisis related to the Covid-19 pandemic, the financial statements for this period have been prepared and audited under
special circumstances. Indeed, this crisis and the exceptional measures taken in the context of the health emergency have had numerous
consequences for companies, particularly on their operations and their financing, and have led to greater uncertainties regarding their future
prospects. Some of these measures, such as travel restrictions and remote working, have also had an impact on companies’ internal
organization and on the performance of audits.
It is in this complex, evolving context that, in accordance with the requirements of Articles L. 823-9 and R. 823-7 of the French Commercial
Code (Code de commerce) relating to the justification of our assessments, we inform you of the key audit matters relating to the risks of
material misstatement that, in our professional judgment, were of most significance in our audit of the consolidated financial statements of the
current period, as well as how we addressed those risks.
These matters were addressed in the context of our audit of the consolidated financial statements as a whole and therefore contributed to
the opinion we formed as expressed above. We do not provide a separate opinion on specific items of the consolidated financial statements.
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Statutory auditors’ report on the consolidated financial statements
Measurement of reserves specifically for long-term care
As regards the long-term care risk, the increasing risks reserves amounted to €1,323 million at December 31, 2021. This amount is recognized
under technical liabilities relating to insurance policies, which amounted to €266 billion at December 31, 2021.
See Notes 1 and 6.23 to the consolidated financial statements.
Risk identified
How our audit addressed this risk
In respect of health and disability cover, a reserve for increasing risks is recorded Assisted by our actuarial experts, we performed the following procedures:
when the present value of the insurers commitments (payment of benefits) is
higher than the projected contributions of policyholders.
z assessing the relevance of the methodology used;
z gaining an understanding of the results of the controls implemented by Crédit
This reserve is determined prospectively, over the lifetime of the contract,
Agricole Assurances to verify the accuracy of the management data underlying
which involves a large number of assumptions such as the remaining years of
the calculation of the reserve;
independent living, the likelihood of a state of partial or total dependence, the
z analyzing the assumptions regarding future premiums, life expectancy, the
likelihood of a state of dependence, and the duration of the state of dependence;
duration of the state of dependence, future premiums and the discount rate of
the cash flows.
z assessing the discount rate used in light of the estimated projected average yield
on assets;
The long duration of the commitments in question makes calculating this reserve
sensitive to changes in the financial markets when determining the discount rate
used, especially in the context of the unprecedented health and economic crisis
caused by Covid-19. The crisis has led to heightened market volatility and in
addition, interest rates are historically low.
z verifying the correct consideration of these assumptions in the reserve
computation and assessing the consistency of results;
z examining the appropriateness of the disclosures in the notes to the consolidated
In light of the significant degree of judgment exercised by management when
determining the assumptions used to make these estimates, in an exceptional
economic context, we deemed the measurement of the reserve for increasing
risks to be a key audit matter.
financial statements.
Liability adequacy test – Predica
Crédit Agricole Assurances has implemented a test which ensures that, at December 31, 2021, the Predicas technical liabilities of life insurance
contracts and financial contracts with discretionary participation features are adequate in relation to their estimated future cash flows.
See Notes 1 and 6.23 to the consolidated financial statements.
Risk identified
How our audit addressed this risk
As required by IFRS 4, Crédit Agricole Assurances verifies at each reporting Assisted by our actuarial experts, we performed the following procedures:
date that the liabilities recognized in respect of insurance contracts and financial
contracts with discretionary participation features are adequate to cover future
commitments to policyholders. This takes the form of a test performed as part of
the preparation of the consolidated financial statements, to ensure the adequacy
z familiarizing ourselves with the methodology used by Predica;
z assessing the consistency of the economic and financial assumptions used
with market data, particularly in the context of the current health crisis related
to Covid-19;
of the reserves set aside.
z examining the controls implemented in relation to the integration of asset and
liability data and financial and non-financial assumptions into the calculation
model;
At the level of its subsidiary Predica, which represents the largest contribution in
consolidation, future commitments to policyholders in respect of life insurance
contracts are estimated using a stochastic approach to project future cash flows
based on the probability of certain scenarios occurring.
z comparing data produced by the projection model with the future cash flows
presented in the Predica liability adequacy test;
These scenarios are based on assumptions concerning changes in the
economic and financial environment impacted by the Covid-19 health crisis,
which has resulted in a sharp drop in stock market prices and significant market
volatility, combined with historically low interest rates. Policyholder behavior
and the insurers management decisions have also changed. Any change in the
assumptions used, particularly those used by management as regards discount
rates, will have an impact on the estimate of the future cash flows against which
the recognized technical reserves, net of deferred acquisition costs and portfolio
values, are compared.
z analyzing changes in discounted future cash flows and recognized reserves when
compared with the same captions at December 31, 2020;
6
z examining the sensitivity of the test result to changes in the main financial
assumptions (rates and shares) and the portfolio (redemption rate) in order to
ensure that the reserves remained adequate in these different scenarios;
z examining the appropriateness of the disclosures in the notes to the consolidated
financial statements.
In the event of inadequacy, the Group recognizes an additional reserve, which
would have a direct impact on the Groups net income.
In light of the significant degree of judgment required to assess the scenarios
used, in the context of Covid-19 as indicated above, and the duration of the
projections, we deemed the liability adequacy test performed on Predica, the
Groups main life insurance subsidiary, to be a key audit matter.
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Statutory auditors’ report on the consolidated financial statements
6
Measurement of incurred but not recorded reserves (IBNRs) on long-tail lines of business
Gross claims reserves relating to non-life insurance contracts amounted to €5.2 billion at the year-end. They are composed mainly of reserves
for claims on a case-by-case basis and for claims incurred but not reported (IBNRs).
See Notes 1 and 6.23 to the consolidated financial statements.
Risk identified
How our audit addressed this risk
Technical reserves for non-life insurance contracts include claims reserves, Assisted by our actuarial experts and members with particular expertise in information
covering the total cost of claims incurred but not yet settled. These reserves systems, we performed the following procedures:
comprise an estimate of the cost of late claims that occurred during the year but
have not yet been reported and, where applicable, an additional measurement of
the reserve in question, determined on a case-by-case basis.
z gaining an understanding of the control environment relating to the reserve
calculation process, the claims management process, which determines
the measurement of reserves recognized on a case-by-case basis, and the
Claims reserves are determined by applying deterministic statistical methods
based on historical data and using actuarial assumptions requiring expert
judgment to estimate the total cost.
information systems used in processing technical data and inputting said data
into the accounting systems;
z testing the key controls set up by management, which we deemed to be the most
In the insurance sector, these calculation methods are not uniform and differ
according to the nature of the risks covered. Changes in the inputs used can
significantly affect the value of these reserves at the end of the reporting period,
particularly for long-tail lines of business, for which the inherent uncertainty of the
attainment of forecasts is generally higher. For the Group, these lines of business
correspond to motor civil liability, general liability, life accident insurance and
medical professional liability.
relevant in the reserve calculation process;
z reconciling the accounting data with the historical data underlying the estimates;
z analyzing significant changes in order to identify their origin and circumstances
and examining the outcome of the previous years accounting estimates;
z examining the statistical methods and the actuarial inputs used as well as the
consistency of the assumptions used with regard to market practices, the specific
economic and financial environment of the Group and our audit experience;
We deemed the measurement of these reserves to be a key audit matter given
their materiality to the financial statements, the degree of expert judgment
required and the variety and complexity of the actuarial methods implemented to
measure the reserves for these lines of business.
z independently estimating reserves for IBNR on long-tail lines of business and
reviewing the amount of the related reserves recognized;
z examiniing the adequacy of the disclosures in the notes to the consolidated
financial statements.
Measurement of financial investments not quoted in an active market and investment properties
The Groups insurance business investments totaled €431 billion at December 31, 2021, of which €89 billion at Level 2 and €12 billion at
Level 3.
See Notes 1, 6.3 and 6.5 to the consolidated financial statements.
Risk identified
How our audit addressed this risk
Financial investments recognized at fair value are presented in accordance with Assisted by our valuation experts, we performed the following procedures:
the hierarchy defined by IFRS 13.
z updating our knowledge of the internal control environment linked to the valuation
The Groups assets classed as Level 2 mainly comprise equities and bonds
quoted on an inactive market and valued by applying a method commonly used
by market players, and over-the-counter instruments valued based on models
that use observable market data. They also include directly-owned property
assets assessed by independent and chartered experts.
process of these financial and property assets;
z for assets valued by internal valuation models:
z assessing the consistency of the assumptions, methods and inputs used as
regards market practice and the economic context,
z assessing the valuations used and recognized at December 31, 2021;
The assets classed as Level 3 are essentially units in French venture capital funds
(Fonds Communs de Placement à Risques) and unlisted securities valued using
assumptions that are not supported by observable market data for the same
instrument.
z for assets valued by external management companies and for property assets:
z comparing the valuations used at December 31, 2021 with the reports sent by
asset management companies and real estate experts,
These valuations also take into account liquidity and counterparty risks, where
applicable.
z for assets directly impacted by the health and economic crisis: examining the
reports of independent experts by analyzing whether the related risks had
been correctly taken into consideration;
In view of their weight in the groups balance sheet and the remaining uncertainties
for the assets whose underlying remained exposed to the Covid-19 health crisis
in 2021, we consider the valuation of these assets as a key point of the audit
due to the expert judgements and the variety and complexity of the methods
implemented for their valuation.
z for assets whose valuation was established at a date prior to the closing date:
assessing the analyses conducted by the Group to address any significant
disparity between the valuations used and the valuations on the closing date;
z assessing the adequacy and appropriateness of the disclosures in the notes to
the consolidated financial statements.
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Statutory auditors’ report on the consolidated financial statements
Specific Verifications
As required by legal and regulatory provisions and in accordance with professional standards applicable in France, we have also verified the
information relating to the Group presented in the Board of Directors’ management report.
We have no matters to report as to its fair presentation and its consistency with the consolidated financial statements.
Other verifications and information pursuant to legal and regulatory requirements
Presentation of the consolidated financial statements to be included in the annual financial report
In accordance with professional standard applicable to the Statutory Auditors’ procedures forannual and consolidated financial statements
presented accorded to the single European electronic reporting format, we have verified that the presentation of the consolidated financial
statements to be included in the annual financial report referred to in Article L. 451-1-2, I of the French Monetary and Financial Code (Code
monétaire et financier) and prepared under the Chief Executive Officers responsibility, complies with this format as defined by European
Delegated Regulation (EU) No. 2019/815 of 17 December 2018. Regarding the consolidated financial statements, our work includes verifying
that the markups in the financial statements comply with the format defined in the above-mentioned Regulation.
On the basis of our work, we conclude that the preparation of the consolidated financial statements to be included in the annual financial report
complies, in all material respects, with the single European electronic reporting format.
It is not our responsibility to verify that the consolidated financial statements that will ultimately be included by your Company in the annual
financial report filed with the AMF (Autorité des marchés financiers) correspond to those on which we have performed our work.
Appointment of the Statutory Auditors
We were appointed Statutory Auditors of Crédit Agricole Assurances by the Annual General Meeting held on May 5, 2008.
As at December 31, 2021, our firms were in the fourteenth consecutive year on their engagement, and the eighth years since the Companys
securities were admitted to trading on a regulated market.
Responsibilities of Management and thosecCharged with governance for the consolidated
financial statements
Management is responsible for preparing consolidated financial statements giving a true and fair view in accordance with International
Financial Reporting Standards as adopted by the European Union and for implementing internal control procedures it deems necessary for the
preparation of consolidated financial statements that are free of material misstatement, whether due to fraud or error.
In preparing the consolidated financial statements, management is responsible for assessing the Companys ability to continue as a going
concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless it is expected to
liquidate the Company or to cease operations.
The Audit and Accounts Committee is responsible for monitoring the financial reporting process and the effectiveness of internal control and
risk management systems and where applicable, any internal audit systems, regarding the accounting and financial reporting procedures.
6
The consolidated financial statements were approved by the Board of Directors.
Statutory Auditors’ Responsibilities for the Audit of the Consolidated Financial Statements
Objectives and audit approach
Our role is to issue a report on the consolidated financial statements. Our objective is to obtain reasonable assurance about whether the
consolidated financial statements as a whole are free from material misstatement. Reasonable assurance is a high level of assurance, but is
not a guarantee that an audit conducted in accordance with professional standards will always detect a material misstatement when it exists.
Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected
to influence the economic decisions of users made on the basis of these consolidated financial statements.
As specified in Article L. 823-10-1 of the French Commercial Code (Code de commerce), our audit does not include assurance on the viability
or quality of the Companys management.
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CONSOLIDATED FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Statutory auditors’ report on the consolidated financial statements
6
As part of an audit conducted in accordance with professional standards applicable in France, the statutory auditors exercise professional
judgment throughout the audit and furthermore:
z identify and assess the risks of material misstatement in the consolidated financial statements, whether due to fraud or error, design and perform
audit procedures in response to those risks, and obtain audit evidence considered to be sufficient and appropriate to provide a basis for his
opinion. The risk of not detecting a material misstatement resulting from fraud is higher than for one resulting from error, as fraud may involve
collusion, forgery, intentional omissions, misrepresentations, or the override of internal control;
z obtain an understanding of internal control procedures relevant to the audit in order to design audit procedures that are appropriate in the
circumstances, but not for the purpose of expressing an opinion on the effectiveness of the internal control;
z evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates and related disclosures made by
management and the related disclosures in the notes to the consolidated financial statements;
z assess the appropriateness of managements use of the going concern basis of accounting and, based on the audit evidence obtained, whether
a material uncertainty exists related to events or conditions that may cast significant doubt on the Companys ability to continue as a going
concern. This assessment is based on the audit evidence obtained up to the date of his audit report. However, future events or conditions
may cause the Company to cease to continue as a going concern. If the statutory auditors conclude that a material uncertainty exists, they are
required to draw attention in the audit report to the related disclosures in the consolidated financial statements or, if such disclosures are not
provided or inadequate, to issue a qualified opinion or a disclaimer of opinion;
z evaluate the overall presentation of the consolidated financial statements and assess whether these statements represent the underlying
transactions and events in a manner that achieves fair presentation;
z obtain sufficient appropriate audit evidence regarding the financial information of the entities or business activities within the Group to express
an opinion on the consolidated financial statements. The statutory auditors are responsible for the management, supervision and performance
of the audit of the consolidated financial statements and for the opinion expressed thereon.
Report to the Audit and Accounts Committee
We submit to the Audit and Accounts Committee a report which includes in particular a description of the scope of the audit and the audit
program implemented, as well as the results of our audit. We also report significant deficiencies in internal control that we have identified
regarding the accounting and financial reporting procedures.
Our report to the Audit and Accounts Committee includes the risks of material misstatement that, in our professional judgment, were of most
significance in the audit of the consolidated financial statements and which constitute the key audit matters that we are required to describe
in this report.
We also provide the Audit and Accounts Committee with the declaration provided for in Article 6 of Regulation (EU) No. 537/2014, confirming
our independence within the meaning of the rules applicable in France as set out in particular in Articles L. 822-10 to L. 822-14 of the French
Commercial Code (Code de commerce) and in the French Code of Ethics for Statutory Auditors (Code de déontologie de la profession de
commissaire aux comptes). Where appropriate, we discuss with the Audit and Accounts Committee any risks to our independence, and the
related safeguard measures.
Neuilly-sur-Seine and Paris-La Défense, March 22, 2022
The Statutory Auditors
French original signed by
PricewaterhouseCoopers Audit
ERNST & YOUNG et Autres
Gérard Courrèges
Agnès Hussherr
Olivier Drion
Olivier Durand
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7
CRÉDIT AGRICOLE ASSURANCES
PARENT COMPANY
FINANCIAL STATEMENTS
AT 31 DECEMBER 2021
FINANCIAL STATEMENTS OF
CRÉDIT AGRICOLE ASSURANCES S.A
Balance Sheet – Asset
Balance sheet – Equity and liabilities
Income statement
NOTES TO THE INDIVIDUAL FINANCIAL
STATEMENTS
268
268
269
270
271
281
STATUTORY AUDITORS’ REPORT
ON THE FINANCIAL STATEMENTS
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CRÉDIT AGRICOLE ASSURANCES PARENT COMPANY FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Financial statements of Crédit Agricole Assurances S.A
7
FINANCIAL STATEMENTS OF CRÉDIT AGRICOLE
ASSURANCES S.A
BALANCE SHEET – ASSET
31/12/2021
31/12/2020
Depreciation,
amortisation
(in € million)
Notes
Gross and provisions
Net
-
Net
1
Intangible assets
18
-
(17)
Property, plant and equipment
Equity investments
-
(388)
-
-
-
10,392
7,579
10,004
7,579
10,243
7,586
Receivables relating to equity investments
Other long term financial investments
Long-term financial investments
Non-current assets
Note 4.1
17,971
(388)
17,583
17,828
17,989
(405)
17,583
17,829
Trade notes and accounts receivables
Other receivables
Note 4.2
Note 4.2
Note 4.3
-
-
-
-
27
9
855
-
9
851
Marketable securities
(4)
768
Cash and cash equivalents
Current assets
-
-
(4)
-
-
864
859
796
Accruals and prepaid expenses
TOTAL ASSETS
Note 4.4
35
-
35
23
18,888
(410)
18,478
18,648
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CRÉDIT AGRICOLE ASSURANCES PARENT COMPANY FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Financial statements of Crédit Agricole Assurances S.A
BALANCE SHEET – EQUITY AND LIABILITIES
(in € million)
Notes
31/12/2021
1,490
7,374
149
31/12/2020
1,490
7,374
149
Share capital
Premiums on share issues, mergers, asset contributions
Statutory reserve
Other reserve
1
1
Retained earnings
522
490
Net income/(loss) for the year
Interim dividend (current year)
Equity
1,049
(635)
9,951
1,745
-
1,127
(484)
10,148
1,745
1
Note 4.5
Note 4.6
Note 4.7
Other shareholders’equity
Contingency and loss provisions
Perpetual subordinated debt
Borrowings from and amounts due to financial institutions
Trade notes and accounts payables
Tax, employment and social benefit liabilities
Liabilities related to non-current assets and related accounts
Other liabilities
5,087
1,651
6
5,095
1,640
7
1
(1)
24
9
13
4
Payables
Note 4.2
6,782
-
6,755
-
Accruals and prepaid income
TOTAL EQUITY AND LIABILITIES
18,478
18,648
7
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CRÉDIT AGRICOLE ASSURANCES PARENT COMPANY FINANCIAL STATEMENTS AT 31 DECEMBER 2021
Financial statements of Crédit Agricole Assurances S.A
7
INCOME STATEMENT
(in € million)
Notes
31/12/2021
31/12/2020
5
Operating revenue
Note 5.1
4
(65)
(1)
Other purchases and external expenses
Taxes, duties and similar payments
Wages and salaries
(70)
(1)
-
2
Depreciation and amortisation
Additions to contingency and loss provisions
Operating expenses
-
(1)
(2)
(1)
(68)
(64)
1,309
334
9
(71)
(67)
1,187
337
10
Operating income
Financial income from equity investments
Income from other securities and receivables related to non-current assets
Other interest and similar income
Reversals of provisions, impairment and transfers of charges
Net proceeds from disposals of marketable securities
Financial income
-
42
6
1
1,659
(212)
(356)
-
1,576
(32)
(352)
-
Charges to depreciation, impairment and provisions
Interest and similar expenses
Foreign exchange losses
Net expense on disposals of marketable securities
Financial expenses
(1)
(2)
(569)
1,091
1,027
28
(387)
1,189
1,123
-
Net financial income/(expenses)
Recurring pre-tax income
Note 5.2
Net non-recurring income/(expenses)
Income tax
Note 5.3
(5)
5
TOTAL INCOME
1,691
(642)
1,049
1,581
(453)
1,127
TOTAL EXPENSES
PROFIT OR LOSS
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Notes to the individual financial statements
NOTES TO THE INDIVIDUAL FINANCIAL
STATEMENTS
Detailed Contents
4.4 Accruals and prepaid expenses
4.5 Equity
275
275
276
276
NOTE 1 Major structural transactions
and material events during the period
272
272
4.6 Other shareholders’equity
4.7 Contingency and loss provisions
NOTE 2 Material subsequent events
NOTE 3 Accounting policies and principles
272
272
272
273
273
273
273
273
273
273
273
273
NOTE 5 Income statement
5.1 Breakdown of revenue
276
276
276
277
277
277
3.1
General principles
3.2 Intangible assets
5.2 Net financial income
5.3 Tax charge
3.3 Long-term financial investments
3.4 Receivables and debts
3.5 Marketable securities
3.6 Accruals and prepaid expenses
3.7 Other equity capital
5.4 Executive compensation
5.5 Auditors’ fees
NOTE 6 Off-balance sheet
277
3.8 Provisions for liabilities and charges
3.9 Financing debts
NOTE 7 Other information
7.1 Workforce
277
277
278
280
280
280
3.10 Financial income and expenses
3.11 Taxation
7.2 Subsidiaries and shareholdings at 31/12/2021
7.3 Consolidation
NOTE 4 Balance sheet items
274
274
274
275
7.4 Deposit of the accounts
7.5 Linked parties
4.1 Long-term financial investments
4.2 Receivables and payables by maturity
4.3 Book value of marketable securities by type
7
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Notes to the individual financial statements
7
Crédit Agricole Assurances S.A.s purpose consists of acquiring
movable or immovable property, directly or indirectly related to the
companys purpose.
equity interests in any form, administrating, managing, controlling
and maximising the value of those equity interests, carrying out
investment transactions, studies and more generally all financial,
industrial, commercial transactions and transactions involving
The accounting period covers a 12 month period, from 1 January to
31 December 2021.
NOTE 1
Major structural transactions and material events
during the period
Subordinated debt issue
On 6 October 2021, Crédit Agricole Assurances issued €1 billion of 10-year redeemable subordinated notes (with a fixed annual interest rate
of 1.50% until it matures in 2031) for institutional investors.
Subordinated debt redemption
After obtaining the approval of the Autorité de contrôle prudentiel et de résolution, Crédit Agricole Assurances redeemed the redeemable
subordinated notes subscribed by Crédit Agricole S.A. in the amount of €1 billion on 29 October 2021.
Sale of Credito Valtellinese securities
In April, as part of the takeover bid for Crédit Agricole Italia, CAA ES sold its entire stake in Credito Valtellinese, generating a capital gain of
€27.5 million (and €20.7 million net of corporate tax).
La Médicale
La Médicale is a subsidiary 99.97% controlled by Crédit Agricole
Assurances. Crédit Agricole Assurances entered into exclusive
negotiation with Generali Group with the aim of selling La Médicale.
The negotiations resulted in a memorandum of understanding
signed on 24 November 2021. On 1 February 2022, Crédit Agricole
Assurances signed an agreement with Generali for the sale of
La Médicale. The finalisation of this transaction is still subject to
obtaining authorisation from the regulatory authorities and the
relevant competition authorities.
NOTE 2
Material subsequent events
No significant post-balance sheet events.
NOTE 3
Accounting policies and principles
3.1 General principles
The annual financial statements are prepared and presented in
accordance with the accounting rules and methods of the French
Chart of Accounts (ANC regulation no. 2014-03 of 5 June 2014 and
subsequent updates) in line with the principle of prudence and on
the basis of the following assumptions:
z consistency of accounting methods between financial years;
z independence of financial years.
The basis method used to value items recognized in the accounts is
the historic cost method.
z going concem;
3.2 Intangible assets
Intangible assets are recognised at their cost of production less
depreciation and amortisation since their date of completion.
The straight-line method of amortisation is applied over a useful
economic life of 3-5 years.
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Notes to the individual financial statements
3.3 Long-term financial investments
The “long-term financial investments” heading includes:
The impairments recorded on financial assets are due to the
comparison of the value in use and the entry cost of these assets.
z equity investments acquired or contributed (at their net book value);
These securities are recognised at acquisition cost, including
expenses;
Unrealised capital losses are subject to depreciation and are not
offset against unrealised capital gains.
z accounts receivables linked to equity investments relating to loans
granted to subsidiaries.
3.4 Receivables and debts
Loans, other long-term receivables and debts are valued at their nominal value. Long-term receivables are, where applicable, depreciated in
order to reflect their current value at the end of the financial year.
3.5 Marketable securities
Marketable securities are shown at their acquisition cost, at the end
of the financial year, the cost of acquisition of marketable securities is
compared with the book value (net asset value) in the case of SICAV
and FCP and with the average market price of the last month of the
financial year for other securities.
If there is an unrealised capital loss, a depreciation of the securities is
recognised for the full amount of the capital loss.
3.6 Accruals and prepaid expenses
Accruals and prepaid expenses comprise expenses corresponding
to loan issue costs, issue premiums and prepaid expenses.
Issue costs and issue premiums are spread out over the duration of
the loan if it has a definite term, or until the first date of exercise of the
redemption option if it has an indefinite term.
3.7 Other equity capital
This includes debt with special terms attached, presented on the
liabilities side of the balance sheet in an intermediate section named
“Other equity capital”.
These loans are valued at historical cost. The coupons represent
financial expenses (the accrued coupons are recognised whether
payment is deferred or not).
3.8 Provisions for liabilities and charges
Provisions are booked when it is likely or certain that an obligation
towards a third party will result in an outflow of resources to this third
party without receiving at least an equivalent benefit in exchange,
and the maturity or amount of which is not set precisely but
may be reliably estimated. This provision is stated at the amount
corresponding to the best estimate on the date of preparing the
financial statements of the outflow of resources needed to settle this
obligation.
3.9 Financing debts
The securities for which there is no contractual obligation to submit cash or another financial asset are as considered financing debts. These
are perpetual subordinated securities and redeemable subordinated notes.
7
3.10 Financial income and expenses
Financial income and expenses principally include:
z coupons received (income) and, where applicable, realised capital
gains and losses on the disposal of marketable securities (income
or expenses);
z interests on loans taken out (expenses) and loans granted
to subsidiaries (income); these interests being calculated in
accordance with the contractual conditions of these;
z the provisions (expenses) and reversals (income) for amortisation of
financial and investment security assets.
z dividends and interim dividends received;
3.11 Taxation
The company became part of the tax consolidation mechanism of
Crédit Agricole S.A. on 1 January 2007.
incurred by Crédit Agricole Assurances S.A. in respect of each
consolidation period is the same as it would have been if it had been
taxed separately.
According to the tax consolidation agreement between Crédit
Agricole S.A. and Crédit Agricole Assurances S.A., the tax charge
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Notes to the individual financial statements
7
NOTE 4
Balance sheet items
4.1 Long-term financial investments
GROSS VALUE OF LONG-TERM FINANCIAL INVESTMENTS
Purchases and
increases
Disposals and
redemptions Gross, 31/12/2021
(in € million)
Gross, 31/12/2020
Equity securities
10,422
7,079
507
33
80
(63)
(130)
(137)
(267)
-
10,392
7,029
550
Receivables connected with equity investments
Loans
181
261
-
Receivables relating to equity investments
Other financial assets
7,586
-
7,579
-
LONG-TERM FINANCIAL INVESTMENTS
18,008
294
(331)
17,971
Receivables from equity interests stand at €7,579 million compared with €7,586 million at end-2020. This increase was primarily due to
€261 million in new loans to subsidiaries and €265 million in repayments.
ASSETS IMPAIRMENT
Provisions for
impairment
31/12/2020
Provisions for
impairment
31/12/2021
Releases,
used
Releases,
not used
(in € million)
Additions
208
Equity securities
TOTAL IMPAIRMENT
180
-
-
388
180
208
-
-
388
The net book values shown at 1 January 2021 have been subject
to impairment tests based on the increase in the value-in-use of the
CAA Group insurance companies. The value-in-use is determined
on the basis of the discounting of estimated future cash flows of
cash-generating units as determined in the medium-term plans
established for the Groups piloting needs.
z the equity capital allocated to insurance activities at 31 December
2021 complies with solvency requirements, taking into account the
economic position of each entity in terms of subordinated debt;
z growth rate to infinity: 2%;
z discount rate: interest rates by geographical area are between 7.6%
and 9.452%.
The following assumptions were applied:
In 2021, several provisions of €208 were set aside for investments.
z estimated future cash flows: preliminary data mainly covering a
three to five-year period established under the Groups medium-
term plan;
4.2 Receivables and payables by maturity
RECEIVABLES BY MATURITY
Gross, 31/12/2021
more than 1 year
1 year or less and less than 5 years
more than
5 years
Gross,
(in € million)
Total
7,579
9
31/12/2020
Receivables connected with equity investments
Other receivables
781
9
1,129
-
5,669
-
7,586
27
TOTAL RECEIVABLES
789
1,129
5,669
7,588
7,613
Receivables from equity interests are subordinated loans to subsidiaries.
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Notes to the individual financial statements
PAYABLES BY MATURITY
Gross, 31/12/2021
more than 1 year
more than
5 years
Gross,
(in € million)
1 year or less and less than 5 years
Total
4,355
732
31/12/2020
Redeemable subordinated debt
Perpetual subordinated debt
55
2
300
4,000
4,363
732
5,095
1,640
7
-
730
Perpetual subordinated debt
Borrowings from and amounts due to financial institutions
Trade notes and accounts payables
Tax, employment and social benefit liabilities
Liabilities related to non-current assets and related accounts
Other debt
57
601
6
300
4,730
5,087
1,651
6
808
242
-
-
1
-
-
1
(1)
24
13
702
-
-
-
-
24
9
13
4
TOTAL PAYABLES
1,108
4,972
6,782
6,755
4.3 Book value of marketable securities by type
31/12/2021
Carrying amount
31/12/2020
(in € million)
Fair value
Carrying amount
Fair value
Shares
35
483
3
38
491
3
30
455
3
32
472
3
Bonds
Accrued interest on bonds
UCITS
321
14
339
14
277
7
286
8
Real Estate Investment trusts
TOTAL
855
885
773
802
4.4 Accruals and prepaid expenses
Amortisation
Net amount as at
31 December 2020
and depreciation
Net amount as at
(in € million)
Increases
for the year 31 December 2021
Issue premiums
9
4
11
-
1
1
18
3
Issue expenses of perpetual bonds
Issue expenses relating to other bond loans
TOTAL ACCRUALS AND PREPAID EXPENSES
11
23
4
1
14
35
15
3
The increase in this item over the full year is due to the issuing of redeemable subordinated notes on 6 October 2021, with the recognition of
issue premiums of €11.36 million and issue costs on other bond issues of €4 million.
7
4.5 Equity
COMPOSITION OF THE SHARE CAPITAL
At 31 December 2021, Crédit Agricole Assurances S.A.s share capital was made up of 149,040,367 ordinary shares with par value of €10
each. It was 99.99%-owned by Crédit Agricole S.A.
Crédit Agricole Assurances S.A. does not hold its own shares.
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Notes to the individual financial statements
7
CHANGES IN EQUITY
Net income/
Retained (loss)
earnings for the year Total equity
Share
premium
Statutory
reserve
Other
reserve
(in € million)
Share capital
31 DECEMBER 2019
Appropriation of income and dividend payments
2020 income
1,491
7,375
149
1
-
490
701
(701)
1,127
(484)
643
10,206
(700)
-
-
-
-
-
-
-
-
-
-
1,127
(484)
Interim dividend (year 2020)
31 DECEMBER 2020
Appropriation of income and dividend payments
2021 income
-
-
-
-
1,491
7,375
149
1
-
490
32
-
10,148
(611)
-
-
-
(643)
1,049
(635)
415
-
-
-
-
-
-
-
1,049
(635)
Interim dividend (year 2021)
31 DECEMBER 2021
-
-
1,491
7,375
149
1
522
9,952
After noting that net profit for the 2020 financial year was
€1,127 million and that the profit carried forward was €490 million,
the general meeting held on 27 April 2021 decided to allocate the
total sum of €1,617 million as follows: €484 million to account for
the interim dividend paid in December 2020 and €522 million to be
carried forward. The final dividend was distributed in cash.
On 9 December 2021, the Board of Directors also decided to pay
out an interim dividend for the 2021 financial year of €635 million,
which was paid in cash.
The payment of the final dividend due in respect of the 2021 financial
year will be proposed to the shareholders in cash at the general
meeting on 3 May 2022.
4.6 Other shareholders’equity
Value as of
31/12/2020
Value as of
31/12/2021
(in € million)
Issues
Redemption
Perpetual subordinated bonds
TOTAL
1,745
-
-
1,745
1,745
-
-
1,745
4.7 Contingency and loss provisions
Provisions
31/12/2020
Releases,
Releases,
not used
Provisions
31/12/2021
(in € million)
Additions
used
Provisions for litigation
1
-
-
-
1
TOTAL CONTINGENCY AND LOSS PROVISIONS
1
-
-
-
1
NOTE 5
Income statement
5.1 Breakdown of revenue
The revenue of Crédit Agricole Assurances S.A. for 2021 is €0.1 million; this reflects re-invoicing of charges; this corresponds to interest on
an off-balance sheet guarantee.
5.2 Net financial income
Net financial income was €1,091 million in 2021 compared with €1,189 million in 2020. It is primarily made up of dividends received from
subsidiaries of Crédit Agricole Assurances S.A.
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Notes to the individual financial statements
5.3 Tax charge
(in € million)
Pre-tax income
Tax due
Net income
1,029
Recurring income
Non-recurring income
Reported income
1,027
28
2
(7)
(5)
21
1,054
1,049
Crédit Agricole Assurances S.A.s profit on ordinary operations is
taxed at a rate of 28.41% (normal rate of tax on companies of 27.5%
+ social security contribution on income of 3.3%).
Taxable income for the 2021 financial year is €24.9 million, bringing
the tax loss carryforward to €53 million.
5.4 Executive compensation
Crédit Agricole Assurances S.A. paid €211.2 thousand in
compensation to members of executive bodies.
During the financial year, no advances or loans were granted to
members of the administrative or management bodies, and no
commitment was made on their behalf serving as a guarantee of
any sort.
5.5 Auditors’ fees
The amount of statutory auditors’ fees paid in 2021 is included in
the “Other purchases and external expenses” item in the income
statement. The net amount recognised in Crédit Agricole Assurances
S.A.s financial statements with respect to 2021 is presented in
Credit Agricole Assurances’ consolidated financial statements.
NOTE 6
Off-balance sheet
Crédit Agricole Assurances S.A. granted two guarantees. The first
was to New Reinsurance and the second was to RGA Americas
Réinsurance to cover the possible collapse of CA life Japan.
These off-balance-sheet commitments amount to AUD 185 million,
i.e. €129 million at 31 December 2021.
NOTE 7
Other information
7.1 Workforce
Crédit Agricole Assurances S.A. has no staff.
7
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Notes to the individual financial statements
7
7.2 Subsidiaries and shareholdings at 31/12/2021
(in € million)
Reserves
and
Carrying amount
of investments
retained
earnings Share of
Loans and
advances
granted by the and endorse-
company and ments given by
Amount of
guarantees
before
appro-
capital
owned
(percen-
tage)
Revenues
excl. taxes
for the last
Dividends
received by
for the last the company
Share
Profit (loss)
Company name
and address
capi- priation of
Observa-
tions
tal(1) income(1)
Gross
Net not yet repaid the company financial year financial year during the year
A. Detailed information about subsidiaries and shareholdings above.
1. Subsidiaries (details to be provided)
(more than 50% of share capital held by the company).
Predica
16-18, bd de Vaugirard
- 75015 Paris
figures as of
31/12/2020
1,030
443
84
6,724
269
100%
100%
100%
100%
6,950
653
6,950
653
5,918
692
54
-
-
-
-
18,007
4,318
-
1,038
67
1,105
120
13
RCS Paris 334 028 123
Pacifica
8-10, bd de Vaugirard
- 75015 Paris
figures as of
31/12/2020
RCS Paris 352 358 865
CACI
16-18, bd de Vaugirard
- 75015 Paris
figures as of
31/12/2020
496
634
597
13
RCS Paris 385 254 297
LA MÉDICALE
3, rue Saint-Vincent de
Paul - 75010 Paris
figures as of
31/12/2020
6
142
345
238
147
565
(51)
-
RCS Paris 582 068 698
Spirica
16-18, bd de Vaugirard
- 75015 Paris
figures as of
31/12/2020
231
62
100%
268
260
157
-
1,235
18
13
RCS Paris 487 739 963
CA Vita
figures as of
31/12/2020
236
10
460
18
100%
100%
851
55
851
30
382
-
-
-
3,222
90
32
2
30
-
Via universita1 - 43100
Parme - Italia
CA Assicurazioni
figures as of
31/12/2020
Via universita1 - 43100
Parme - Italia
MUDUM SEGUROS
figures as of
31/12/2020
Av. C.Bordalo
Pinheiro-1070-061
Lisbonne - Portugal
15
19
100%
100%
70
63
70
63
-
-
-
65
6
1
8
-
CALI JAPAN
figures as of
30/09/2021
1-9-2 Higashi
shimbashi, Minato- ku,
Tokyo 105-0021 - Japon
5,725
3,435
8
383
CA Life Greece
figures as of
31/12/2020
45, rue
Mistropolos&Pandrosou
- 10656 Athènes - Grèce
13
-
19
7
100%
100%
131
82
-
-
-
-
-
9
(6)
3
-
Stelvio Agenzia
Assicurativa S.p.A
figures as of
31/12/2020
20
27
3
Via Feltre 75 - CAP
20134 Milano - Italia
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Notes to the individual financial statements
CRÉDIT AGRICOLE
TU SA
figures as of
31/12/2020
78
59
(31)
100%
100%
19
14
19
14
-
-
-
-
13
3
-
-
-
-
ul. Tęczowa 11 lok. 13,
53 – 601 Wrocław -
Poland
CA Zycié Towarzystwo
Ubezpieczen Spolka
Akcyjna
figures as of
31/12/2020
-
ul. LEGNICKA 48
BUD.C-D - 54-202
WROCŁAW - Poland
Crédit Agricole
Assurances
SOLUTIONS
figures as of
31/12/2020
14
20
99%
46
27
-
-
-
527
(3)
-
16/18, bd de Vaugirard
- 75015 PARIS
RCS Paris 451 751 564
CALI EUROPE
figures as of
31/12/2020
77
-
27
2
94%
84%
125
4
125
4
34
-
1,070
1
20
-
15
-
16, av Pasteur - L2310
Luxembourg
OPTISANTIS
33, rue de Bellissen
69340 Francheville
figures as of
31/12/2020
-
RCS Lyon 792 722 241
2. Shareholdings (details to be provided)
(10-50% of share capital held by the company).
ABANCA GENERALES
-
-
figures as of
31/12/2020
Avenida Linares Rivas
- 30-3a Planta - Coruna
- Espana
20
-
-
50%
40%
61
19
61
19
-
-
-
-
(5)
(2)
-
-
FI Venture FCPR
22, rue Palestro
- 75002 Paris
figures as of
30/06/2021
145
RCS Paris 825 398 027
Crédit Agricole
Innovations et Territoires
figures as of
31/12/2020
9, rue Duphot
- 75001 Paris
19
(3)
10%
5
5
-
-
-
(3)
-
RCS Paris 830 825 048
B. General information regarding other subsidiaries and shareholdings.
1. Subsidiaries not included in A
a. French subsidiaries
(combined)
b. Foreign subsidiaries
(combined)
7
2. Shareholdings not included in A
a. In French companies
(combined)
b. In foreign companies
(combined)
(1) In the local operating currency.
Rate as at 31/12/2020: PLN: 4.5597 and rate as at 30/09/2021: JPY: 129.67.
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Notes to the individual financial statements
7
7.3 Consolidation
The financial statements of Crédit Agricole Assurances S.A. and its
subsidiaries are included in the consolidated financial statements of
the Crédit Agricole Assurances Group.
They are also included in the consolidated financial statements of
Crédit Agricole S.A. (SIREN 784608416), registered office 12, Place
des États-Unis 92127 Montrouge.
Crédit Agricole S.A. is the parent company of Crédit Agricole
Assurances S.A.
7.4 Deposit of the accounts
Crédit Agricole Assurances S.A.s annual financial statements are filed with the Clerk of the Paris Commercial Court.
7.5 Linked parties
Information on related parties is provided in the Crédit Agricole Assurances Groups consolidated financial statements.
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Statutory auditors’ report on the financial statements
STATUTORY AUDITORS’ REPORT
ON THE FINANCIAL STATEMENTS
This is a translation into English of the statutory auditors’ report on the financial statements of the Company issued in French and it is provided
solely for the convenience of English speaking users.
This statutory auditors’ report includes information required by European regulation and French law, such as information about the appointment
of the statutory auditors or verification of the management report and other documents provided to shareholders.
This report should be read in conjunction with, and construed in accordance with, French law and professional auditing standards applicable
in France.
(For the year ended 31 December 2021)
To the Annual General Meeting,
Crédit Agricole Assurances
16-18, boulevard de Vaugirard
75015 Paris
To the Shareholders,
Opinion
In compliance with the engagement entrusted to us by your Annual General Meetings, we have audited the accompanying financial statements
of Crédit Agricole Assurances for the year ended December 31, 2021.
In our opinion, the financial statements give a true and fair view of the assets and liabilities and of the financial position of the Company at
December 31, 2021 and of the results of its operations for the year then ended in accordance with French accounting principles.
The audit opinion expressed above is consistent with our report to the Audit and Accounts Committee.
Basis for opinion
Audit framework
We conducted our audit in accordance with professional standards applicable in France. We believe that the audit evidence we have obtained
is sufficient and appropriate to provide a basis for our opinion.
Our responsibilities under these standards are further described in the “Responsibilities of the Statutory Auditors relating to the audit of the
financial statements” section of our report.
Independence
We conducted our audit engagement in compliance with the independence rules provided for in the French Commercial Code (Code de
commerce) and the French Code of Ethics (Code de déontologie) for Statutory Auditors for the period from January 1, 2020 to the date of our
report, and, in particular, we did not provide any non-audit services prohibited by Article 5(1) of Regulation (EU) No. 537/2014.
7
Justification of assessments – Key audit matters
Due to the global crisis related to the Covid-19 pandemic, the financial statements of this period have been prepared and audited under
specific conditions. Indeed, this crisis and the exceptional measures taken in the context of the state of sanitary emergency have had
numerous consequences for companies, particularly on their operations and their financing, and have led to greater uncertainties on their
future prospects. Some of these measures, such as travel restrictions and remote working, have also had an impact on the companies’ internal
organization and the performance of the audits.
It is in this complex and evolving context that, in accordance with the requirements of Articles L.823-9 and R.823-7 of the French Commercial
Code relating to the justification of our assessments, we inform you of the key audit matters relating to the risks of material misstatement
that, in our professional judgment, were the most significant in our audit of the financial statements, as well as how we addressed those risks.
We determined that there were no key audit matters to discuss in our report.
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Specific verifications
In accordance with professional standards applicable in France, we have also performed the specific verifications required by French legal and
regulatory provisions.
Information given in the management report and in the other documents provided to the shareholders
with respect to the Company’s financial position and the financial statements
We have no matters to report as to the fair presentation and the consistency with the financial statements of the information given in the Board
of Directors’ management report and in the other documents provided to the shareholders with respect to the Companys financial position
and the financial statements.
We attest to the fair presentation and the consistency with the financial statements of the information about payment terms referred to in
Article D.441-6 of the French Commercial Code.
Report on corporate governance
We attest that the Board of Directors’ report on corporate governance sets out the information required by Articles L.225-37-4 and L.22-10-10
of the French Commercial Code.
Other verifications and information pursuant to legal and regulatory requirements
Presentation of the financial statements to be included in the annual financial report
In accordance with professional standards applicable to the Statutory Auditors’ procedures for annual and consolidated financial statements
presented according to the single European electronic reporting format, we have verified that the presentation of the financial statements to
be included in the annual financial report referred to in paragraph I of Article L.451-1-2 of the French Monetary and Financial Code (Code
monétaire et financier) and prepared under the Chief Executive Officers responsibility, complies with this format, as defined by European
Delegated Regulation No. 2019/815 of December 17, 2018.
On the basis of our work, we conclude that the presentation of the financial statements to be included in the annual financial report complies,
in all material respects, with the single European electronic reporting format.
It is not our responsibility to ensure that the financial statements to be included by the Company in the annual financial report filed with the AMF
correspond to those on which we carried out our work.
Appointment of the Statutory Auditors
We were appointed Statutory Auditors of Crédit Agricole Assurances by the Annual General Meeting held on May 5, 2008.
At December 31, 2021, our firms were in the fourteenth consecutive year of their engagement and the eighth year since the Companys
securities were admitted to trading on a regulated market.
Responsibilities of management and those charged with governance for the financial
statements
Management is responsible for preparing financial statements giving a true and fair view in accordance with French accounting principles,
and for implementing the internal control procedures it deems necessary for the preparation of financial statements that are free of material
misstatement, whether due to fraud or error.
In preparing the financial statements, management is responsible for assessing the Companys ability to continue as a going concern,
disclosing, as applicable, matters related to going concern, and using the going concern basis of accounting, unless it expects to liquidate
the Company or to cease operations.
The Audit and Accounts Committee is responsible for monitoring the financial reporting process and the effectiveness of internal control and
risk management systems, as well as, where applicable, any internal audit systems, relating to accounting and financial reporting procedures.
The financial statements were approved by the Board of Directors.
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Statutory auditors’ report on the financial statements
Responsibilities of the Statutory Auditors relating to the audit of the financial statements
Objective and audit approach
Our role is to issue a report on the financial statements. Our objective is to obtain reasonable assurance about whether the financial statements
as a whole are free of material misstatement. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted
in accordance with professional standards will always detect a material misstatement when it exists. Misstatements can arise from fraud or
error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions
taken by users on the basis of these financial statements.
As specified in Article L.823-10-1 of the French Commercial Code, our audit does not include assurance on the viability or quality of the
Companys management.
As part of an audit conducted in accordance with professional standards applicable in France, the Statutory Auditors exercise professional
judgment throughout the audit. They also:
z identify and assess the risks of material misstatement in the financial statements, whether due to fraud or error, design and perform audit
procedures in response to those risks, and obtain audit evidence considered to be sufficient and appropriate to provide a basis for their opinion.
The risk of not detecting a material misstatement resulting from fraud is higher than for one resulting from error, as fraud may involve collusion,
forgery, intentional omissions, misrepresentations, or the override of internal control;
z obtain an understanding of the internal control procedures relevant to the audit in order to design audit procedures that are appropriate in the
circumstances, but not for the purpose of expressing an opinion on the effectiveness of the internal control;
z evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates made by management and the
related disclosures in the notes to the financial statements;
z assess the appropriateness of managements use of the going concern basis of accounting and, based on the audit evidence obtained, whether
a material uncertainty exists related to events or conditions that may cast significant doubt on the Companys ability to continue as a going
concern. This assessment is based on the audit evidence obtained up to the date of the audit report. However, future events or conditions may
cause the Company to cease to continue as a going concern. If the Statutory Auditors conclude that a material uncertainty exists, they are
required to draw attention in the audit report to the related disclosures in the financial statements or, if such disclosures are not provided or are
inadequate, to issue a qualified opinion or a disclaimer of opinion;
z evaluate the overall presentation of the financial statements and assess whether these statements represent the underlying transactions and
events in a manner that achieves fair presentation.
Report to the Audit and Accounts Committee
We submit a report to the Audit and Accounts Committee which includes, in particular, a description of the scope of the audit and the audit
program implemented, as well as the results of our audit. We also report any significant deficiencies in internal control that we have identified
regarding the accounting and financial reporting procedures.
Our report to the Audit and Accounts Committee includes the risks of material misstatement that, in our professional judgment, were the most
significant for the audit of the financial statements and which constitute the key audit matters that we are required to describe in this report.
We also provide the Audit and Accounts Committee with the declaration provided for in Article 6 of Regulation (EU) No 537/2014, confirming
our independence within the meaning of the rules applicable in France, as defined in particular in Articles L.822-10 to L.822-14 of the French
Commercial Code and in the French Code of Ethics for Statutory Auditors. Where appropriate, we discuss any risks to our independence and
the related safeguard measures with the Audit and Accounts Committee.
Neuilly-sur-Seine and Paris-La Défense, March 22, 2022
The Statutory Auditors
7
PricewaterhouseCoopers Audit
Gérard Courrèges Agnès Hussherr
ERNST & YOUNG et Autres
Olivier Drion Olivier Durand
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8
GENERAL INFORMATION
MEMORANDUM AND ARTICLES
OF ASSOCIATION
Crédit Agricole Assurances
Articles of association
PERSONS RESPONSIBLE
FOR THE UNIVERSAL REGISTRATION
DOCUMENT AND AUDITING
THE FINANCIAL STATEMENTS
286
286
286
294
Person responsible for the Universal
Registration Document
Statement of the person responsible
for the Universal Registration Document
Statement by the issuer
Persons responsible for auditing
the financial statements
294
INFORMATION ON THE COMPANY
Acquisitions made by Crédit Agricole
Assurances over the past three years
New products and services
Material contracts
Significant changes
292
294
294
292
292
293
293
293
295
Publicly available documents
CROSS-REFERENCE TABLES
FOR THE UNIVERSAL REGISTRATION
DOCUMENT
296
Cross-reference table with Headings required
by delegated regulation (EU) 2019/980
296
Cross-reference table with the information
required by the AMF’s General Regulations
under regulatory information
299
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GENERAL INFORMATION
Memorandum and articles of association
8
MEMORANDUM AND ARTICLES
OF ASSOCIATION
CRÉDIT AGRICOLE ASSURANCES
A French public limited company (société anonyme) with share capital of €1,490,403,670 registered with the Paris Trade and Company
Register under number 451 746 077.
Registered office:
16-18, boulevard de Vaugirard, 75015 Paris – France
Telephone: (33) 1 43 23 03 33
Legal Entity Identifier: 969500K2MUPSI57XK083
ARTICLES OF ASSOCIATION
The articles of association of Crédit Agricole Assurances, amended
on 29 April 2020, are reproduced in full below.
z provide any services of an administrative, financial or commercial
nature and any technical assistance to any insurance or reinsurance
company in which the Company has a direct or indirect holding.
And, generally, any financial, commercial, industrial, property and
capital transactions directly or indirectly attached, in full or in part,
to the above purpose or to similar or related purpose in order to
promote its expansion or development.
Article 1 – Form
The Company was set up in the form of a simplified joint-stock
company (société par actions simplifiée) under the terms of a private
deed dated 15 January 2004.
It was converted into a public company (société anonyme) by
unanimous decision of the Extraordinary General Meeting of
Shareholders of 5 May 2008.
Article 3 – Name
The Companys name is: “Crédit Agricole Assurances”.
The Company continues to exist for owners of existing shares and
for shares created subsequently.
Article 4 – Registered office
It is governed by the legislative and regulatory provisions in force and
by these articles of association.
The registered office is at 16-18, boulevard de Vaugirard, 75015
Paris.
It may be transferred to any other location on the decision of the
Board of Directors, subject to ratification by the next Ordinary
Shareholders’ Meeting.
Article 2 – Purpose
The Companys purpose in France and abroad is:
If a transfer is decided in accordance with legal requirements by
the Board of Directors, it is authorised to amend the articles of
association accordingly.
z to take minority and/or controlling shares, mainly in any insurance
or reinsurance companies, to carry out research and analysis and
to make any investments;
z to manage these holdings and investments;
Article 5 – Term
and to:
The companys term is for 99 years from the date of its registration
with the Trade and Company Register. Its term ends on 26 January
2103, unless extended or dissolved in accordance with the law.
z forge and manage significant and long-lasting links of financial
solidarity with mutual insurance and reinsurance companies.
All the above directly or indirectly in any form, notably through the
creation of companies, new groupings, contributions, mergers,
alliances, subscription, purchase or exchange of shares and other
rights in any company, undertaking or legal entity already in existence
or to be created.
Article 6 - Contributions
z Following the Extraordinary General Meeting of Shareholders
of 18 December 2008, the share capital was increased by
€108,454,030, in compensation for the contribution of the shares of
the following companies: BES VIDA, BES Seguros, CAAIH, CARE,
CARI, EMPORIKI Insurance and CALI Serbie. This contribution was
remunerated by the allocation of 10,845,403 shares, each with a
par value of €10 and a total issue premium of €650,724,180.
The purpose of the Company is also to:
z provide capital advances to ensure the development of companies
in which it has a holding;
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z Following the decision of the General Meeting of June 2010 offering
shareholders the option of receiving their dividends in shares, and
the recognition by the Board of Directors on 7 October 2010 of
the final completion of the capital increase, the share capital was
increased to €1,162,542,980.00 through the issue of 6,099,377
new shares of the same category, each with a par value of €10.
Article 10 – Disposal and transfer of shares
- I -
Securities entered in account shall be transmitted via transfer
between accounts under the terms and conditions provided by law
and subject, where applicable, to the provisions listed below.
z Following the decision of the General Meeting of 19 June 2013
offering shareholders the option of receiving their dividends in
shares, and the recognition by the Board of Directors on 1 August
2013 of the final completion of the capital increase, the share
capital was increased to €1,240,569.500.00 through the issue of
7,802,652 new shares of the same category, each with a par value
of €10.
- II -
Except in the case of transfer to a person appointed as director,
any disposal in favor of a non-shareholder relating to full legal title,
bare ownership or beneficial interest of shares, subscription and
allocation rights must be submitted to the Board of Directors for
approval in accordance with the terms and conditions set out below:
II – 1. In the event of planned disposal, the assignor must notify
the Company by extra-judicial document or registered letter with
acknowledgement of receipt, indicating the first name, surname and
domicile of the assignee, or the companys name and registered
office in the case of a company, the number of shares it is planned to
dispose of and the price offered.
z Following the Extraordinary General Meeting of Shareholders
of 29 December 2014, the share capital was increased by
€208,185,200 through a cash contribution of €1,542,027,776.40.
This contribution was remunerated by the allocation of 20,818,520
new shares, each with a par value of €10 and a total issue premium
of €1,333,842,576.40.
The Board of Directors is bound to notify the assignor within three
months whether it accepts or turns down the planned disposal.
Failing notification within three months, it shall be deemed to have
accepted.
z Following the decision of the General Meeting of Shareholders
on 28 April 2016 giving shareholders the option of receiving their
dividends in shares, and the recognition by the Board of Directors
on 27 July 2016 of the final completion of the capital increase, the
share capital was increased to €1,490,403,670.00 through the
issue of 4,164,897 new shares of the same category, each with a
par value of €10.
The decision to accept must be taken by a majority of votes of the
directors present or represented, with the assignor, if he/she is a
director, abstaining from the vote. In accordance with the law and
with these articles of association, at least half of the directors in office
must be present.
Article 7 – Share capital
No reasons need be given for the decision and, if turned down, it
may not give rise to any form of claim.
Share capital is currently set at €1,490,403,670 divided into
149,040,367 fully paid up shares of the same category, each with
a par value of €10.
The assignor must be notified by registered letter within ten days of
the decision. Where the bid is turned down, the assignor shall have
eight days to notify the Board whether he/she intends to proceed
with the disposal.
Article 8 – Form of shares
II – 2. Where the assignor decides to proceed with the disposal,
the Board of Directors shall be bound to have the shares acquired
by shareholders or third parties, or by the Company with a view to
effecting a capital reduction within three months of the assignor
notifying his/her decision to proceed with the disposal.
The shares are in registered form. The materiality of the shares
results from their registration in the name of their holder or holders in
accounts held for this purpose by the Company under the terms and
conditions provided by law.
At the shareholders request, a certificate of registration shall be
issued by the Company.
To this end, the Board of Directors shall notify the shareholders by
registered letter of the planned disposal, inviting them to indicate the
number of shares they wish to acquire.
Article 9 – Rights and obligations
Bids must be sent by the shareholders to the Board of Directors by
registered letter with acknowledgement of receipt within fifteen days
of receiving the notification.
1. Subject to the rights that may be granted to shares of different
categories where created, each share entitles the holder to a
portion of the profits and corporate assets in proportion to the
portion of share capital it represents. It also entitles the holder to
vote and to be represented at General Meetings, under the terms
and conditions provided by law and the articles of association.
The Board of Directors shall distribute the shares offered between
the shareholders in proportion to their equity interest and within the
amount of their bids. Where applicable, undistributed shares shall be
allocated by the drawing of lots-carried out by the Board of Directors
in the presence of bidding shareholders or those duly called to
attend- among as many shareholders as there remain shares to
allocate.
2. Shareholders shall only be held liable for companys losses up to the
amount of their contributions. The rights and obligations attached
to the share follow ownership of the share. Ownership of a share
automatically entails adherence to the articles of association and to
the decisions of the General Meeting.
8
II – 3. Where no bid is sent to the Board of Directors within the above-
mentioned deadline, or where the bids do not encompass all of the
shares offered, the Board of Directors may have the available shares
purchased by a third party, with the Board of Directors responsible
for ensuring that said third party is subject to the approval procedure
specified in these articles of association.
3 Whenever it is necessary to hold several shares to exercise a
given right, such as in the case of an exchange, consolidation or
allocation of shares, or as a result of an increase or reduction in
the share capital, or in the case of a merger or other corporate
transaction, the holders of individual shares, or those who do not
own the required number of shares, may exercise such rights only
if they personally arrange for the consolidation of the shares and
purchase or sell the required number of shares where necessary.
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II – 4. The shares may also be purchased by the Company.
The non-shareholding subscriber is not required to lodge an approval
application; this shall be made implicitly upon receipt by the company
of the subscription form. However, he/she must, where applicable,
enclose with the form any and all supporting documentation for his/
her acquisition of subscription rights.
In this case, the Board shall convene an Extraordinary General
Meeting of Shareholders to approve the repurchasing of shares
by the Company and the corresponding reduction in share capital.
This meeting notice must be sent out sufficiently early to ensure
compliance with the three-month deadline indicated below.
The time frame prescribed by law and by the articles of association
relative to the exercise by the Board of Directors of its right of
approval shall run from the date of final completion of the capital
increase.
In all the above cases of purchase or repurchase, the price of the
shares is set as indicated below.
II – 5. Where not all the shares have been purchased or repurchased
within the three-month deadline following the notification of refusal to
authorize the disposal, the assignor may make the sale in favor of the
original assignee for those shares that he/she is free to sell, subject
to any partial bids made as set out above.
Where approval is refused, the new shares subscribed by the
unapproved third party must be repurchased under the above terms
and conditions and time frame, at a price equal to the value of the
new shares being repurchased, set at the issue price or, failing
agreement on the price, by an expert under the terms and conditions
provided by law.
This three-month deadline may be extended by order of the Presiding
Judge of the Commercial Court ruling in summary proceedings to
which the assignor and assignee have been duly called. This order
is not open to appeal.
II – 9. In the event of an allocation of this Companys shares following
the partition of a third-party company which hold shares in its
portfolio, allocations to persons who are not already shareholders
shall be subject to the approval set out in this article.
II – 6. Where the shares offered are acquired by shareholders or by
third parties, the Board of Directors shall notify the assignor of the
first name, surname and domicile of the purchaser(s).
The plan to allocate shares to persons other than shareholders must
therefore be submitted for approval by the Companys liquidator
under the terms and conditions set out in this article.
The disposal price for the shares and the terms under which the
sale of said shares is completed are set at the price offered by the
assignee whose bid was turned down in line with the approval
application received by the company. Failing agreement on the
price, this shall be determined by an expert, in accordance with the
provisions of article 1843-4 of the French Civil Code.
Where the Board of Directors fails to notify the liquidator within three
months following the approval application, such approval shall be
deemed to have been given.
Where the beneficiaries or a number thereof are refused approval, the
liquidator may, within thirty days of the notification of refusal, change
the allocations made in order to submit only approved beneficiaries.
The expertise fees shall be borne equally by the assignor and the
purchaser(s).
Where no beneficiaries are approved, or where the liquidator has not
changed his/her planned partition within the deadline stated above,
shares allocated to unapproved shareholders must be purchased or
repurchased from the Company in liquidation under the terms and
conditions set out above.
The Company shall send the assignor or unapproved subscriber, by
registered letter with acknowledgement of receipt, the documentation
necessary to register the transfer of shares and their registration in
the name of the purchasers appointed by the Board of Directors.
Where the interested parties fail to return this documentation to the
Company within 15 days from the sending, the transfer of shares in
the name of the beneficiaries appointed by the Board of Directors
shall be automatically registered through the signature of the
Chairman of the Board of Directors or by a Chief Executive Officer
and by the beneficiary, where applicable. The shareholders signature
is not required. The shareholder shall be advised within eight days
of the shares being registered in the name of the purchaser and
requested to contact the registered office to receive payment, which
shall not accrue interest.
Where not all shares for which approval has been refused have been
purchased or repurchased within the deadline stipulated above, the
partition may be completed in accordance with the plan presented.
Article 11 – Board of Directors
The Company is managed by a Board of Directors which has at
least three members and at most eighteen members, subject to the
exemptions provided by law.
The age limit for directors is 65. When a director reaches the age of
65, he/she will be deemed to have resigned at the end of the next
Ordinary General Meeting of Shareholders.
Where, after six months, the shareholder has not withdrawn payment
to which he is entitled, the Company has the option to transfer the
amount to the Caisse des Dépôts et Consignations, after which it
shall be discharged of its responsibility in this regard.
During the existence of the Company, directors are appointed
or reappointed by the Ordinary General Meeting of Shareholders;
however, in the event of a merger or split, they may be appointed by
an Extraordinary General Meeting of Shareholders.
II – 7. The provisions of this article shall apply in all cases of disposal,
either inter vivos or as a result of inheritance, liquidation of a marital
estate, either free of charge or against payment, including in cases of
disposal by public tender pursuant to a court ruling. These provisions
shall also apply in cases of capital contributions, partial contributions
of assets, mergers or splits.
Where one or more directorships become vacant between two
General Meetings as a result of death, removal or resignation, the
Board of Directors may appoint one or more directors temporarily
under the terms and conditions provided by law.
II – 8. In the case of a capital increase in cash, the Board of Directors
may decide, in order to facilitate the transactions, to exercise its
right of approval on the issue of new shares to the non-shareholding
subscriber rather than on the disposal of subscription rights.
Directors may be removed at any time by the Ordinary General
Meeting of Shareholders.
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Their term of office is three years maximum and is renewable.
The Board can only validly deliberate if at least half of its members
are present.
However, a director appointed to replace another director whose
term of office has not yet expired shall remain in office only for the
balance of his predecessors term.
Decisions are adopted on the basis of a majority vote of the members
present or represented. The Chairman of the meeting shall have the
casting vote.
Individual directors cannot serve for more than four consecutive
terms of office. However, if a director ceases their duties before the
end of their term of office, the director appointed for the remaining
term may request a fifth term of office, up to a duration corresponding
to four consecutive terms of office. The director shall be deemed to
have resigned at the end of the next Ordinary Shareholders’ Meeting
following the twelfth anniversary of their initial appointment.
Any director may grant a proxy, by letter, fax or email, to another
director (or to the permanent representative of a director that is a
legal entity) to represent him/her at a Board meeting.
Each director may only avail of one such proxy vote per meeting.
In accordance with the legal and regulatory provisions, the Rules of
Procedure may provide, for decisions under its remit, that for the
purposes of determining a quorum and majority, the shareholders
that attend a Board by video conference or by telecommunications
media permitting their identification and effective participation shall
be counted as present at the meeting.
Directors elected by the Shareholders’ Meeting shall be reappointed
so as to help achieve, as far as possible, a balanced spread of the
end dates of their term of office.
A directors duties shall terminate at the end of the Ordinary General
Meeting of Shareholders called to consider the accounts for the
previous financial year that is held during the year in which such
directors term expires.
The Chief Executive Officer shall attend the meetings of the Board
of Directors.
At the Chairmans request, employees in positions of responsibility
in Crédit Agricole Assurances Group may attend Board meetings.
The Ordinary Shareholders’ Meeting can allocate a fixed annual
sum to the Board of Directors by way of compensation. This
compensation is divided by the Board between its members as it
deems appropriate.
Decisions within the powers of the Board of Directors concerning
provisional appointments of directors, compliance of the articles
of association with legal and regulatory requirements, convening
shareholders’ meetings and relocation of the registered office within
the same department can be made by written consultation with
the directors. In this case, decisions are only valid if at least half of
Board members take part in the consultation. Decisions are made
on the basis of a majority of votes of members who took part in the
consultation. In the event of a split vote, the Chairman shall have the
deciding vote.
The Board of Directors may also pay exceptional compensation to
directors under the terms and conditions provided by law.
Article 12 – Non-voting directors
Upon recommendation from the Chairman, the Board of Directors
may appoint one or more non-voting directors.
Non-voting directors shall be notified of and participate at meetings
of the Board of Directors in an advisory capacity.
Directors, as well as anyone called upon to attend Board meetings,
are required to maintain discretion concerning the Boards
deliberations as well as with regard to any information or anything
of a confidential nature or presented as such by the Chairman of the
Board of Directors.
They are appointed for a term of three years and may not be
reappointed for more than four terms. They may be dismissed by
the Board at any time.
An attendance sheet is kept and signed by all directors taking part
in the Board meeting.
In consideration of services rendered, they may be remunerated as
determined by the Board of Directors.
Minutes must be drawn up and copies or extracts of the deliberations
shall be issued and certified in accordance with the law.
Article 13 – Deliberations of the Board
of Directors
Article 14 – Powers of the Board of Directors
The Board of Directors shall meet as often as the interests of the
company so require, upon notice by its Chairman, by any person
authorized for that purpose by the Board of Directors, or by at least
one-third of its members to address a specific agenda if the last
meeting was held more than two months previously.
The Board of Directors determines and ensures compliance with the
business focus of the Company.
Except for the powers expressly reserved to the General Meeting
of Shareholders and within the limits established in the Companys
purpose, the Board of Directors is responsible for all issues related
to the Companys operations and business.
The Chief Executive Officer may request the Chairman to call a
meeting of the Board of Directors to address a specific agenda.
In its relations with third parties, the Company may be bound by
the acts of the Board of Directors which fall outside the Companys
purpose unless the company can prove that the said third party
knew that the act was ultra vires or that it could not have been
unaware, in light of the circumstances, that the act was ultra vires.
The publication of the articles of association shall not constitute
proof thereof.
Meetings may be held at the registered office or at any other place
specified in the meeting notice.
8
They may be convened by any means, in principle, at least three
days in advance. Meeting notices shall indicate precisely which
items shall be addressed, it being stipulated that once the Board of
Directors’ meeting has started the Board is free to discuss any point
not explicitly listed on the agenda, in accordance with the law. If all
of the directors so agree, notice may be given orally and need not
be in advance.
The Board of Directors carries out such controls and verifications
as it sees fit.
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GENERAL INFORMATION
Memorandum and articles of association
8
Each director shall receive the information necessary to accomplish
the Boards duties and may obtain all the documents from Executive
management that he/she considers necessary.
Chief Executive Officer
The Chief Executive Officer may or may not be appointed from
among the directors.
The Board may decide to set up various Committees to examine
issues raised by itself or its Chairman and render an opinion.
Where the Board of Directors opts to separate the functions of
Chairman and Chief Executive Officer, it appoints the Chief Executive
Officer, sets his/her term of office, determines his/her compensation
and, where applicable, the limitations of his/her powers.
The Board shall be responsible for determining the composition and
powers of Committees which do their work under its authority.
The Extraordinary Shareholders’ Meeting may delegate authority to
the Board of Directors to make the necessary changes to the articles
of association to ensure their compliance with legal and regulatory
requirements, subject to these changes being ratified by the next
Extraordinary Shareholders’ Meeting.
No one over the age of 65 may be appointed Chief Executive Officer.
Furthermore, if a Chief Executive Officer reaches this age limit, he/
she is deemed to have automatically resigned following the next
meeting of the Board of Directors.
The Chief Executive Officer may be dismissed at any time by the
Board of Directors. Where the Chief Executive Officer does not
take on the functions of Chairman of the Board of Directors, his/her
dismissal may give rise to the payment of damages, if the decision to
do so is taken without sufficient grounds.
Article 15 – Chairmanship of the Board
of Directors
The Board of Directors appoints one of its members as Chairman,
for whom it determines the length of office and compensation. The
Chairman must be a natural person and his/her term of office cannot
exceed his/her term of office as a director.
The Chief Executive Officer and Deputy Chief Executive Officers may
be re-elected.
The Chief Executive Officer shall enjoy the broadest powers to act
in all cases on behalf of the Company. He/she exercises his/her
authority within the limits of the Companys purpose and subject to
that authority assigned by law to Meetings of Shareholders and to
the Board of Directors.
The Board of Directors may elect one or more Deputy Chairmen
from among its members, whose term shall also be established by
the Board, but which may not exceed his/her (their) term of office as
a director. It may also appoint a secretary, who may or may not be
a director.
As part of the internal company organisation, these powers may be
limited by the Board of Directors. However, decisions of the Board
of Directors that limit the Chief Executive Officers powers are not
binding on third parties.
The Board of Directors may dismiss the Chairman at any time. Any
clause to the contrary shall be deemed not to have been written.
In the event of the Chairmans death or temporary inability to attend,
the Board of Directors may appoint a director to act as Chairman.
The Chief Executive Officer represents the Company in its relations
with third parties. The Company shall be bound by those actions of
the Chief Executive Officer which are ultra vires unless the Company
can prove that the said third party knew that the act was ultra vires
or that it could not have been unaware, in light of the circumstances,
that the act was ultra vires. Publication of the articles of association
shall not constitute proof thereof.
In the event of a temporary inability to attend, this appointment is
made for a limited period and is renewable. In the event of death,
it shall continue to be valid until such time as a new Chairman is
elected.
The Chairman of the Board of Directors represents the Board of
Directors. He/she organizes and directs the activities thereof and
reports to the General Meeting of Shareholders on its activities. He/
she is responsible for the proper operation of the Companys bodies,
and, in particular, ensures that directors are able to fulfil their duties.
Deputy Chief Executive Officers
On a proposal from the Chief Executive Officer, the Board of Directors
may appoint one or more persons responsible for assisting the Chief
Executive Officer, who shall have the title “Deputy Chief Executive
Officer” (Directeur général délégué). The number of Deputy Chief
Executive Officers may not exceed five. The Deputy Chief Executive
Officers may be dismissed at any time by the Board of Directors On
a proposal from the Chief Executive Officer.
When the Chairman reaches the age limit, he/she is deemed to have
automatically resigned following the next meeting of the General
Meeting of Shareholders.
Article 16 – Executive management
The age limit applicable to the Chief Executive Officer also applies to
Deputy Chief Executive Officers.
The Companys executive management may be placed under the
responsibility of either the Chairman of the Board of Directors or
another person appointed by the Board who holds the title of Chief
Executive Officer.
Where the Chief Executive Officer steps down from office or is unable
to carry out his/her duties, the Deputy Chief Executive Officers shall
retain their duties and powers until a new Chief Executive Officer is
appointed, unless otherwise decided by the Board.
The choice between these two methods of exercising executive
management is made by the Board of Directors, which must notify
shareholders and third parties in accordance with the regulatory
conditions.
The Board of Directors determines the compensation of the Chief
Executive Officer and of the Deputy Chief Executive Officers.
With the consent of the Chief Executive Officer, the Board of Directors
shall determine the scope and term of the authority granted to the
Deputy Chief Executive Officers. Deputy Chief Executive Officers
shall have the same authority as the Chief Executive Officer with
respect to third parties.
Decisions of the Board of Directors regarding the choice of method
of exercising executive management shall be made by the majority
of those directors present or represented. The option retained by the
Board of Directors is valid for the period determined in the decision.
After this period, the Board of Directors must discuss the methods
of exercising general management.
The Chief Executive Officer or Deputy Chief Executive Officers may,
within the limits set by the legislation in force, delegate such powers
as they see fit for one or more specific purposes to any agents,
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GENERAL INFORMATION
Memorandum and articles of association
even outside the Company, taken individually or grouped together
in committees or commissions. These powers may be permanent or
temporary and may or may not include the possibility of substitution.
The delegations thus granted shall remain in full effect despite the
expiry of the term of office of the person who granted them.
Article 19 – Financial statements –
Determination, allocation and distribution
of profit
The financial year begins on 1 January and ends on 31 December.
At the close of each financial year, the financial statements and
notes are approved and drawn up in accordance with the legal and
regulatory provisions in force.
Article 17 – statutory auditors
Audits of the accounts shall be exercised in accordance with the law
by two statutory auditors appointed by the Ordinary General Meeting
of Shareholders.
Earnings for the financial year include income for the financial year
as recorded on the balance sheet, less general expenses, wages
and salaries, reserves and provisions of any nature prescribed by
legislation regarding insurance, depreciation of the companys
assets and any provisions for risks.
The term of office of the statutory auditors shall be six financial years.
Statutory auditors whose term of office comes to an end may be
reappointed in accordance with legal and regulatory requirements
regarding the duration of their term of office and the turnover rate.
An amount shall be taken from the distributable earnings as
determined in accordance with the law and recorded by the
Annual Ordinary General Meeting of Shareholders after approval of
the financial statements, to be carried forward or allocated to any
general or special reserve fund, as decided by the Ordinary General
Meeting of Shareholders.
The statutory auditors may act jointly or separately, but must submit
a joint report on the Companys accounts. They must submit their
report to the Annual Ordinary General Meeting of Shareholders.
Where there is any balance, this shall be paid out in proportion to
the shares held.
Article 18 – General Meetings of Shareholders
General Meetings of Shareholders are convened and held under the
terms and conditions provided by law.
The Meeting may also take any amount from the reserve funds at its
disposal to make distributions to shareholders, unless the items from
which such amount may be taken is expressly indicated. However,
dividends are taken as a matter of priority from the distributable
earnings for the financial year.
These meetings are held at the registered office or at any other venue
as indicated in the meeting notice.
Except in the cases expressly provided by law, any shareholder has
the right to attend General Meetings and to take part in deliberations,
personally or by proxy, regardless of the number of shares held.
Excluding the case of a capital reduction, no distribution shall be
made to shareholders where equity falls or would fall as a result of
such distribution below the amount of equity plus any reserves the
distribution of which is prohibited by law.
Holders of shares registered as provided for by law for at least three
working days prior to the date of the General Meeting may attend or
be represented at the Meeting with no prior formality, by providing
proof of their identity.
The Ordinary General Meeting of Shareholders may grant each
shareholder the option to take payment of all or part of a dividend
or to take an interim dividend in cash or shares in accordance with
the law.
This period may be shortened by decision of the Board of Directors.
Any shareholder may also cast a vote remotely in accordance with
the legal and regulatory provisions.
Article 20 – Dissolution – Liquidation
The General Meeting shall be chaired by the Chairman of the Board
of Directors or, in his/her absence, by the Deputy Chairman, where
applicable, or by a director delegated by the Board of Directors;
failing this, by a person appointed by the General Meeting. Where
the Meeting has not been convened by the Board of Directors, the
Meeting shall be chaired by the person or one of the persons who
convened it.
The Company is in liquidation from the moment of its dissolution on
any grounds whatsoever, excluding a merger or split.
The Meeting shall determine the liquidation procedures and shall
appoint one or more liquidators whose powers it shall determine and
who shall exercise their powers in accordance with the law.
Any equity remaining after the par value of shares has been
reimbursed shall be distributed among the shareholders in the same
proportions as their holding in the share capital.
Ordinary and Extraordinary General Meetings of Shareholders acting
in accordance with the quorum and majority requirements provided
by law, exercise the powers granted to them by the legislation in
force.
Article 21 – Disputes
The Board of Directors can decide that shareholders may attend
and vote at shareholders’ meetings by videoconference or any other
remote means of communication in accordance with the terms set
out by regulations. It may also decide to hold shareholders’ meetings
exclusively by videoconference or any other remote means of
communication in accordance with the terms set out by regulations.
Any disputes arising during the term of the Company or during
its liquidation, either between the Company and its shareholders
or between the shareholders themselves, shall be subject to the
jurisdiction of the competent courts.
8
Minutes of meetings shall be drawn up and copies thereof shall be
certified and issued in accordance with the law.
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GENERAL INFORMATION
Information on the Company
8
INFORMATION ON THE COMPANY
ACQUISITIONS MADE BY CRÉDIT AGRICOLE ASSURANCES
OVER THE PAST THREE YEARS
Completed acquisitions
Date
Investment
Financing
20/11/2019
12/06/2020
Finalisation of the acquisition of 50% of Abanca Generales de Seguros y Reaseguros S.A.
These
Finalisation of the acquisition of 4.8% of the capital of Credito Valtellinese S.p.A.,
bringing the total ownership of Crédit Agricole Assurance to 9.8%.
acquisitions were
financed from our
own resources.
14/10/2020
13/01/2021
Finalisation of the acquisition of 25% of Mudum Seguros, bringing the total ownership of Crédit Agricole Assurance to 100%.
Finalisation of the acquisition of 50% Europ Assistance France by Pacifica.
Acquisitions in progress
No new acquisitions were announced after the end of 2021 for which the management bodies have already made firm commitments.
NEW PRODUCTS AND SERVICES
The entities of Crédit Agricole Group regularly offer new products and services to customers. Information is available on Crédit Agricole Group
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
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GENERAL INFORMATION
Information on the Company
MATERIAL CONTRACTS
Neither Crédit Agricole Assurances nor its subsidiaries have entered
into any material contracts with third parties, other than those entered
into in the normal course of business, which could give rise, for the
Group as a whole, comprising Crédit Agricole Assurances and its
subsidiaries, to a right or commitment with a significant impact on
the issuers ability to fulfil the obligations arising from the securities
issued towards the securities’ holders.
However, there are major agreements binding Crédit Agricole
Assurances, its subsidiaries and Crédit Agricole Group in terms of
their business relations. These agreements are set out under related-
party disclosures in the consolidated financial statements.
SIGNIFICANT CHANGES
The financial statements at 31 December 2021 were approved by
the Board of Directors at its meeting of 8 February 2022.
Agricole Assurances Group since 31 December 2021, closing date
of Crédit Agricole Assurances financial statements.
There have been no significant changes in the financial performance,
or the financial or commercial position of the Company and Crédit
PUBLICLY AVAILABLE DOCUMENTS
This document is available on the website of Crédit Agricole
All regulated information as defined by the AMF (in Title II of Book II
of the AMFs general regulations) is available on the Companys
This document, including Crédit Agricole Assurances’ financial
statements, Report on Corporate Governance and management
report, is filed with the Registrar Office of the Commercial Court of
Paris.
The articles of association of Crédit Agricole Assurances are
reproduced, in full, in this document.
8
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GENERAL INFORMATION
Persons responsible for the Universal Registration Document and auditing the financial statements
8
PERSONS RESPONSIBLE FOR THE UNIVERSAL
REGISTRATION DOCUMENT AND AUDITING
THE FINANCIAL STATEMENTS
PERSON RESPONSIBLE FOR THE UNIVERSAL REGISTRATION
DOCUMENT
Philippe Dumont, Chief Executive Officer of Crédit Agricole Assurances.
STATEMENT OF THE PERSON RESPONSIBLE
FOR THE UNIVERSAL REGISTRATION DOCUMENT
I hereby certify that, to my knowledge, the information contained
in this Universal Registration Document is true and accurate and
contains no omission likely to affect the import thereof.
the various sections of which are listed at the end of section 8 of
this document, provides a true and fair view of the business trends,
results and financial condition of the company data and all entities
included in the consolidated group, and describes the main risks and
uncertainties that they face.
I hereby certify that, to my knowledge, the financial statements
have been prepared in accordance with the applicable accounting
standards and give a true and fair view of the financial position and
results of the Company and all entities included in the consolidated
group over the relevant periods, and that the management report,
Philippe Dumont, Chief Executive Officer
Paris, 7 April 2022
STATEMENT BY THE ISSUER
This Universal Registration Document has been filed with the AMF,
as competent authority under Regulation (EU) 2017/1129, without
prior approval pursuant to Article 9 of Regulation (EU) 2017/1129.
The Universal Registration Document may be used for the purposes
of an offer to the public of securities or admission of securities to
trading on a regulated market if approved by the AMF together with
any amendments, if applicable, and a securities note and summary
approved in accordance with Regulation (EU) 2017/1129.
CRÉDIT AGRICOLE ASSURANCES S.A. 2021 Universal Registration Document
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GENERAL INFORMATION
Persons responsible for the Universal Registration Document and auditing the financial statements
PERSONS RESPONSIBLE FOR AUDITING THE FINANCIAL STATEMENTS
The Companys statutory auditors are registered as auditors with the national auditing body (Compagnie nationale des commissaires aux
comptes) and placed under the authority of the supervisory authority for auditors (Haut Conseil du commissariat aux comptes).
Statutory auditors
Statutory auditors
Date of first appointment to office
Expiry of current term of office
PricewaterhouseCoopers Audit
63, rue de Villiers
2026 Annual General Meeting
of Shareholders
5 May 2008
92200 Neuilly-sur-Seine
represented by Anik Chaumartin and Frédéric Trouillard-Mignen(1)
Ernst & Young et Autres
Tour First
1, place des Saisons
2022 Annual General Meeting
of Shareholders
5 May 2008
92400 Courbevoie
represented by Olivier Drion et Olivier Durand(1)
(1) Registered with the regional auditing body (Compagnie régionale) of Versailles.
Alternate Auditors
Statutory auditors
Date of first appointment to office
Expiry of current term of office
Abder Aouad(1)
Tour First
1, place des Saisons
92400 Courbevoie
2022 Annual General Meeting
of Shareholders
3 May 2018
(1) Registered with the regional auditing body (Compagnie régionale) of Versailles.
8
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GENERAL INFORMATION
Cross-Reference tables for the Universal Registration Document
8
CROSS-REFERENCE TABLES FOR
THE UNIVERSAL REGISTRATION DOCUMENT
CROSS-REFERENCE TABLE WITH HEADINGS REQUIRED
BY DELEGATED REGULATION (EU) 2019/980
This cross-reference table contains the headings provided for in Annex 1 (as referred to in Annex 2) of the Commission Delegated Regulation
(EU) 2019/980 of the Commission as of 14 March 2019 supplementing Regulation (EU) 2017/1129 of the European Parliament and of the
Council and repealing Commission Regulation (EC) no. 809/2004 (Annex I), in application of the Directive, said “Prospectus”. It refers to the
pages of this Universal Registration Document where the information relating to each of these headings is mentioned.
Key information required under Annex 1 and 2 of Delegated Regulation 2019/980
Pages
1.
Persons responsible
1.1 Persons responsible
294
294
-
1.2 Declaration by persons responsible
1.3 Statement or report attributed to a person as an expert
1.4 Information sourced from third party
1.5 Statement by the issuer
-
294
2.
Statutory auditors(1)
2.1 Name and address of the statutory auditors
2.2 Resignation, removal or non-reappointment of the auditors
Risk factors
294-299
294-299
105-115
3.
4.
Information about the issuer
4.1 Legal and commercial name of the issuer
4.2 Place of registration, registration number and legal entity identifier (LEI) of the issuer
4.3 Date of incorporation and the length of life of the issuer
4.4 Domicile and legal form of the issuer and other information
Business overview(1)
134, 286
134, 286
286
134, 286, 298
5.
5.1 Principal activities
2-9, 16-17, 93-104,
130-131, 171-176
5.1.1 Description of the issuers principal activities
5.1.2 New products and/or services
2-5, 14-19, 292
4-5, 8, 16-19, 94-101,
171-172, 231
5.2 Principal markets
5.3 Important events in the development of the business
5.4 Strategy and objectives
14-21, 100, 169-170, 272
24, 100
5.5 Extent to which the issuer is dependent on patents or licences, industrial, commercial
or financial contracts or new manufacturing processes
4, 16-17, 115
2-7, 16-19
5.6 Basis for any statements made by the issuer regarding its competitive position
5.7 Investments
5.7.1 Issuers material investments
2-3, 14-19, 169-170, 272, 292
292
5.7.2 Investments in progress or for which firm commitments have been made
5.7.3 Joint ventures and undertakings in which the issuer holds a proportion of the capital likely to have
a significant effect on the assessment of its own assets and liabilities, financial position or profits and losses
211-214
5.7.4 Environmental issues that may affect the issuers utilisation of the tangible fixed assets
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GENERAL INFORMATION
Cross-Reference tables for the Universal Registration Document
Key information required under Annex 1 and 2 of Delegated Regulation 2019/980
Pages
6.
Organisational structure
6.1 Brief description of the Crédit Agricole Assurances Group
6.2 List of the issuers significant subsidiaries
Operating and financial review(1)
6, 135
6, 135, 243-254, 278-279
7.
7.1 Financial condition
7.1.1 Development and performance of the issuers business and of its position
28, 94-100
7.1.2 Issuers likely future development and activities in the field of research and development
7.2 Operating results
100
7.2.1 Significant factors materially affecting the issuers income of operations
7.2.2 Material changes in net sales or revenues
Capital resources
9, 20, 96-97, 103, 106, 112, 115
95-97, 103
8.
8.1 Capital resources
141-142, 218-223, 275-276
143-144
8.2 Sources and amounts of the cash flows
12, 20, 59, 96-98, 101,
104, 128, 169, 272-273,
276, 278-279, 286-287
8.3 Borrowing requirements and funding structure
8.4 Restrictions on the use of capital resources
8.5 Anticipated sources of funds needed to fulfil commitments referred to in item 5.7.2
Regulatory environment
20-21, 128, 170
-
9.
20-21, 94, 106-110, 113-115
10.
Trend information
10.1 Most significant recent trends in production, sales and inventory, and costs and selling prices
Any significant change in the financial performance of the Group or provide an appropriate negative statement
99-100, 169, 272, 292
10.2 Trends, uncertainties, demands, commitments or events that are reasonably likely
to have a material effet on the issuers prospects for at least the current financial year
2-3, 16-21, 94-96, 99-100, 292
11.
12.
Profits forecasts or estimates
-
Administrative, management and supervisory bodies and senior management
12.1 Composition-Information about members
12.2 Conflicts of interests
73-85
39-41, 66-67, 70
13.
14.
Remuneration and benefits
13.1 Remuneration and benefits in kind
13.2 Pension, retirement, or similar benefits
Board practices
62, 88-89
90, 239-241
14.1 Date of expiration of current terms of office
75-85
14.2 Members of the administrative, management or supervisory bodies’ service contracts
with the issuer or any of its subsidiaries providing for benefits upon termination of employment
62
60-61
14.3 Information about the issuers Audit Committee and remuneration committee
14.4 Statement as to whether or not the issuer complies with the corporate governance regime
14.5 Potential material impacts on the corporate governance
Employees(1)
56, 69-72
60
15.
16.
15.1 Number of employees
9, 43, 44, 239
15.2 Shareholdings and stock options
-
15.3 Arrangements for involving the employees in the capital of the issuer
Major shareholders
12, 68
8
16.1 Identification of the main shareholders
16.2 Voting rights
68
218
16.3 Control of the issuer
6, 12, 218, 275
16.4 Arrangements, known to the issuer, the operation of which may at a subsequent date result
in a change in control of the issuer
-
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GENERAL INFORMATION
Cross-Reference tables for the Universal Registration Document
8
Key information required under Annex 1 and 2 of Delegated Regulation 2019/980
Pages
17.
18.
Related party transactions(1)
67, 92, 98, 136, 280
Financial information concerning the issuer’s assets and liabilities, financial position and profit or loss(1)
18.1 Historical financial information
133-283
18.2 Interim and other financial information
18.3 Auditing of historical annual financial information
18.3.1 Audit report
262-266, 281-283
92
8-9
-
18.3.2 Other information that has been audited by the auditors
18.3.3 Unaudited financial information
18.4 Pro forma financial information
18.5 Dividend policy
13, 242, 291
13, 218
18.5.1 Issuers policy on dividend distributions and any restrictions thereon
18.5.2 Amount of the dividend per share
18.6 Legal and arbitration proceedings
18.7 Significant change in the issuers financial position
Additional information
132
169, 272, 292
19.
19.1 Share capital(1)
12-13, 68, 218, 275, 286
19.2 Memorandum and articles of association
Material contracts
286-291
293
20.
21.
Documents available
293
(1) According to the Delegated Regulation (EU) 2019/980 supplementing Regulation (EU) 2017/1129, the following are incorporated by reference:
z
z
the annual and consolidated financial statements for the year ended 31 December 2019 and the corresponding statutory auditors’reports, the Group’s management report
as well as information on the statutory auditors, appearing respectively on pages 273 to 285 and 137 to 266, on pages 286 to 288 and 267 to 271, on pages 11 to 135
and on pages 300 to 301 of the Crédit Agricole Assurances Registration document 2019 registered by the AMF on 2 April 2020 under number D.20-0240.
the annual and consolidated financial statements for the year ended 31 December 2020 and the corresponding statutory auditors’reports, the Group’s management report
as well as information on the statutory auditors, appearing respectively on pages 271 to 284 and 137 to 265, on pages 285 to 287 and 266 to 270, on pages 11 to 108
and on pages 298 to 299 of the Crédit Agricole Assurances Universal Registration Document 2020 registered by the AMF on 7 April 2021 under number D.21-0268.
Any websites referred to in this Universal Registration Document are for information purposes only and the information in such websites does
not form any part of this Universal Registration Document unless that information is expressly incorporated by reference into the Universal
Registration Document.
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GENERAL INFORMATION
Cross-Reference tables for the Universal Registration Document
CROSS-REFERENCE TABLE WITH THE INFORMATION
REQUIRED BY THE AMF’S GENERAL REGULATIONS
UNDER REGULATORY INFORMATION
Regulated information within the meaning of the AMFs general regulations contained in this Universal Registration Document can be found on
the pages shown in the cross-reference table below.
This Universal Registration Document, published in the form of an Annual Report, includes all components that referred to in paragraph
I of article L. 451-1-2 of the French Monetary and Financial Code and article 222–3 of the AMFs General Regulations and the ordinance
2017-1162 of 12/07/2017 from the Sapin 2 law:
Information required
1.
Management report(1)
Pages
1.1 Analysis of activity, results and financial position
1.2 Risk Analysis
12-13, 93-104
106-132
Non applicable
102
1.3 Shares buybacks
1.5 Information on payment terms
1.6 Non-financial reporting (DPEF)
24
2.
Corporate governance
2.1 Offices held by corporate officers
75-85
67
2.2 Agreements between an Executive manager or a major shareholder and a subsidiary
2.3 Authorisations in-force concerning capital increases
2.4 Methods for exercising General management
2.5 Compensation policy
67
64-67, 117-118, 291
45, 61-62, 88-91
56-60, 62-67, 118, 288-290
68, 286-291
2.6 Information on Committees, Board and Executive management
2.7 Capital structure and articles of association
Financial statements
3.
4.
3.1 Annual financial statements
268-280
281-283
133-262
262-266
294
3.2 Statutory auditors’ report on the annual financial statements
3.3 Consolidated financial statements
3.4 Statutory auditors’ report on the consolidated financial statements
Statement of person responsible for the Universal Registration Document
(1) The informations related to the events after the Board of directors dated 8th February 2022 are not part of the management report.
8
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GENERAL INFORMATION
8
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This document is printed in France by an Imprim'Vert certified printer on PEFC
certified paper produced from sustainably managed forest.
Crédit Agricole Assurances, a French limited company
with share capital of 1 490 403 670 euros
Headquarters: 16-18, boulevard de Vaugirard 75015 Paris
Paris Trade and Company Registry N°451 746 077
WWW.CA-ASSURANCES.COM