Protection of personal data

CREDIT AGRICOLE ASSURANCES, as the data controller, complies with the following principles of the Crédit Agricole Group’s Personal Data Protection Charter:

• We do not sell your data;
• We use your data in total transparency with your consent, and only for explicit, legitimate and clearly defined purposes, in accordance with the principle of proportionality to ensure that the collection corresponds to the purpose in question;
• To this end, we provide clear and transparent information about the purpose of our use of your data, the optional or mandatory nature of your responses on forms, and your data protection rights, both when we give you a quote and when you take out a policy;
• We do not keep your data for any longer than is necessary for the purposes for which it was collected, or than is required by the standards and authorisations of the French Data Protection Authority (CNIL) (including the insurance industry compliance pack), or by the law and regulations;
• We will only disclose your data to authorised insurance intermediaries, companies in the Crédit Agricole Assurance Group, partners, reinsurers, service providers or authorised professional bodies which have strict legal grounds for accessing this data in the context of our activities, and in compliance with your rights;
• We give you control over your data and how it is used;
• We provide you with clear and transparent information about the purpose of our use of your data, the optional or mandatory nature of your responses on forms, and your data protection rights, both when we give you a quote and when you take out a policy;
• We always prioritise the security of the personal data you entrust to us.

You can read the full text of this Charter by clicking this link: https://www.credit-agricole.fr/nos-engagements/charte-des-donnees-personnelles.html

Your personal data, collected on this website by CREDIT AGRICOLE ASSURANCES in its capacity as the data controller, are required for the management of CREDIT AGRICOLE ASSURANCES internal and external communications, and also for the implementation of the legal, regulatory and administrative provisions in force. We use cookies to guarantee a smooth, trouble-free browsing experience on our website. When you log onto our website, and subject to the choices you have made and consented to during your visit to our site, we may install various cookies on your terminal, which will enable us to recognise the browser on your terminal during the period of validity of the cookies in question. CREDIT AGRICOLE ASSURANCES is the sole recipient of your data. The legal basis for processing is your consent, which you may withdraw at any time by objecting to cookies as described below. You can reject these cookies at any time in the settings bar provided for this purpose via the “Cookies” section at the bottom of the page.

We use cookies to compile audience statistics and obtain data on uses of our website’s different components (pages and content visited, pathways followed, etc.), which allow us to improve the content and user experience of our services. Cookies also enable us to adapt the presentation of our site to the display preferences of your web or mobile terminal (display resolution, operating system used, etc.) during your visits to our site, and to implement security measures, such as when you are asked to log in again to access certain content or services after a given period of time. These cookies are installed for a period of six months.

In accordance with the regulations applying to the protection of personal data, you may exercise your rights:

• to access your personal data or oppose its processing when it is not mandatory data that is essential to the operation of the site;
• to rectify, or if necessary, delete your personal data if it is incorrect. You may also exercise your right to the limitation and portability of data that you have personally provided and whose processing is legally based on consent, the performance of a contract, or the performance of pre-contractual measures.

You may exercise all these rights (by providing proof of your identity) by sending an email to  donneespersonnelles@ca-assurances.fr or by writing to the Data Protection Officer, free of charge, at the following address: Crédit Agricole Assurances – Délégué à la Protection des Données – 75724 Paris cedex 15. Postage costs will be reimbursed upon request.

In the event of unresolved disagreement, you can contact the CNIL at www.cnil.fr.