Accessibility partially compliant

Declaration of accessibility

Crédit Agricole Assurances undertakes to make its website accessible in accordance with Article 47 of Law No. 2005-102 of February 11, 2005.  

To this end, it shall implement the strategy and actions detailed in its multi-year plan which is currently being drawn up.  

This declaration of accessibility applies to the website Crédit Agricole Assurances. 

Compliance status

The Crédit Agricole Assurances site is partially compliant with RGAA 4.1 Double-A (AA) level due to the non-conformities and deviations listed below.  

Test results

The compliance audit carried out by Ipedis reveals that the compliance rate is 74,58%:

  • 44 compliant criteria
  • 15 non-compliant criteria
  • 47 non-applicable criteria

Non-accessible content

The contents listed below are not accessible for the following reasons. 

Non-compliance

Several elements of non-compliance are described in this document, some of which are recurrent on several pages:

  • Some links combined with their context fail to describe their purpose or destination.
  • Some scripts cannot be rendered by assistive technology.
  • Some scripts cannot be controlled by the keyboard.
  • Some status messages are not correctly announced by assistive technology.
  • Some pages do not validate against formal specifications: opening and closing tags. no duplicate attributes. and unique ids.
  • Some language changes are not indicated.
  • On some pages. the information is not structured by appropriate headings.
  • HTML is used instead of CSS to control the visual presentation of text.
  • Some form fields have no explicitly related label.
  • Some logically related form fields are not explicitly grouped.
  • For some form fields. if an input error is detected. the user is not helped to identify and correct it.
  • Some sections of the pages are not tagged with their correct ARIA landmark role.
  • On some pages. the tab order does not follow relationships in the content.
  • Some downloadable documents are non-accessible and do not provide an accessible alternative.
  • Some automatically moving. blinking. or scrolling information cannot be controlled by the user.

Derogations for disproportionate burden

No derogation identified.

Content not subject to the obligation of accessibility

No derogation identified.

Establishment of this declaration of accessibility

This statement was made on 12/06/2024 and updated on 27/11/2024. 

Technologies used for the website development: 

  • HTML5
  • CSS
  • JavaScript

The tests of the web pages were performed with the following combinations of user agents and screen readers: 

  • NVDA with Google Chrome

The following tools were used in the evaluation: 

  • PDF Accessibility Checker (PAC) 2021 
  • Web Developer Toolbar 
  • WCAG – Contrast checker 
  • Accessible Color Picker 
  • Tanaguru Webext 
  • InspecteurA11y 
  • Assistant RGAA

Pages of the site having been the subject of the verification of conformity: 

Feedback and contact details

If you are unable to access any content or service, please contact the website manager for details of accessible alternatives, or to obtain the content in a different form.

Contact the CA-ASSURANCES Communications Division at the following email address: digitalfactory[at]ca-assurances.fr

Legal remedies

This procedure should be used in the following case: if you have notified the website manager of an accessibility problem that prevents you from accessing content or services on the portal, and you have not received a satisfactory response.